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Walk-in queue management

Your waiting room is wherever they already are.

Customers scan a code at the door, join the line from their phone, and get a text the moment it's their turn. No app to download, no crowd by the register.

Start your free trialSee what you get
  • 14-day free trial
  • No card needed
  • No app to download
Industries served
9
Screens in sync
5
Ready-made themes
14
Heading fonts
27

See exactly what you get

Five screens, one system, always in sync. Pick your kind of business to see every screen the way your customers and team will.

Showing Fade Room Barbershop, a barbershop. Your own logo, colors and fonts replace theirs.

Their look, from the Branding page: Rye headings, Inter text, Clean theme

On the TV in your waiting areaWho's being called and who's ready for them, who's next, the wait and the local weather, and names said out loud if you like. Any smart TV or streaming stick, connected with a short code.
On your customer's phoneTheir place in line, what they're in for and who they're waiting for, and a text when it's their turn. No app to download.
On an iPad at your doorFor walk-ins without a phone: they pick what they're in for and who they'd like, or take whoever's free. Any tablet works.
On your team's tablet at the front deskWhoever's free taps their photo to call the next person, then seat and finish with one tap, with live timers, services and "on my way" replies on every row. Logs in with your location's PIN.
In your dashboard, on any computerLocations and opening hours, staff, services, insights, branding, admins, billing and activity, for owners and managers, with a setup guide when you need it.
Take the full product tour

How a visit works

Three steps, and nobody has to stand by the door.

  1. Scan and join

    A code by the door, or the link in your Instagram or Google profile. A name and, for texts, a mobile number.

  2. Wait anywhere

    Their place in line lives on their phone. They watch it move from the car, the coffee shop, or a bench outside.

  3. Get called

    A text arrives the moment it's their turn, and their name goes up on your TV. No one asks how much longer.

The details your customers notice

Small touches that make a walk-in feel looked after.

"Chris is ready for you"

Add your team with photos, and let customers ask for their favorite. When they're called, the TV and their phone show who's ready for them.

Their services, added up

Customers pick services and add-ons as they join and see the time and price before they commit. Your team sees them on every row.

"Are you still coming?"

One tap on the staff screen asks their phone. They answer 2, 5 or 10 minutes away, or that they can't make it, so you know whether to call the next person.

For owners

Built for owners, from a team of one to many locations

Everything you need to run the floor, the brand and the numbers, in one dashboard.

Insights that show you what to fix

Walk-ins, wait and no-shows against the previous period, your busiest times, popular services, and how close each quoted wait came to the real one.

Your service menu, ready in minutes

Start from suggested services for your trade, or import a spreadsheet. Set prices and times per location, and who does what.

Waits that know who's being served

Estimate from your average visit, or from each customer's services and how long current visits have been going.

Your brand on every screen

Your logo and colors, 14 themes and 27 heading fonts on the phone, the door tablet and the TV.

One location or many, no seat fees

Each location with its own hours, team and PIN. Invite owners and managers; your whole team is included.

Security

Security built in, on every plan

The same safeguards protect every account, every location and every customer who joins your line.

  • TLS 1.2+ in transit
  • Two-factor authentication
  • Role-based access
  • Audit trail
  • Payments by Stripe

Industry-standard hashing

Passwords are salted and hashed with PBKDF2 and can never be read back.

Tenant isolation

Every request is checked against business membership, at every endpoint.

Privacy by design

Phone numbers are deleted after 24 hours, and photo metadata is stripped on upload.

Durable and backed up

Texts and emails retry automatically through provider hiccups, and the database is backed up nightly.

Visit the trust center

Simple pricing, per location

No setup fees and no per-seat charges. Your whole team is included.

$29/month
Your first location
$19/month
Each additional location
  • 1,000 texts per location each month, then $0.05 per text
  • Every screen and feature, including two-factor authentication and the audit trail
  • 14-day free trial, no card needed
Start your free trialPricing details

Give your customers their time back.

Set up your first location in about two minutes. Your line can be live before your next walk-in.

Start your free trialTalk to us