Know your regulars, reward them, bring them back
Every visit builds a client record: what they had, who served them, and when they are due back. Loyalty, gift cards and memberships sit on the same record.
One record per client, on every plan
Client profiles hold visit history, notes and preferences, so any team member can pick up where the last visit left off. Overdue-regular lists show you who has not been back — the same audience your email campaigns reach.
On Pro, loyalty punch cards, gift cards, store credit and memberships turn a good visit into the next one. A client’s balance and stamps show at checkout and in their app, so the reward is never a surprise at the till.
Imports bring your existing client list with you when you switch, and imported clients only get marketing email after they check in and agree. Nothing is sold or shared: there is no NextUp Walk-in marketplace.