A punch card your customers can’t lose

Your brand on every card

The card takes your accent color, your heading font and your logo from your Branding settings, so it looks like it came from your shop, not from an app. You pick its icon from the whole library: scissors, a paw print, a coffee cup, a sparkle, a crown. The icon is drawn large on the card and inked into every stamp.

The Loyalty page shows a live preview beside the settings, with a slider to see the card part-way or complete, so you see exactly what your customers will.

A stamp on every visit, by itself

When your team marks a visit done, it earns its stamp by itself and the stamp presses into the card. Nobody has to remember to tap anything, and a visit never earns more than one.

You choose who earns stamps: every client (leave out anyone who shouldn’t, like family or staff), only the clients you choose, or only when your team taps + Stamp on the staff screen. Auto-stamp on a customer’s entry turns them on or off in one tap.

When the card is full, the staff screen shows Redeem Reward. Your team redeems it and the card starts again. Two screens can’t redeem the same stamps, even if two people tap at once.

Where customers see it

There is nothing to install and no card to carry. Customers see their card on the check-in form once it recognizes their phone number, on their spot in line, and in My visits, where every business they visit keeps its own card in its own colors. When they have earned the reward, the card says Reward unlocked.

Stamps belong to the customer’s phone number at that location, so a regular who joins from their own phone, at the door tablet or at the desk builds the same card.

Booth renters run their own

A barber or stylist who rents their booth can run their own punch card for their own clients, with their own reward. It wears the shop’s colors and logo with their name, and visits they serve stamp their card, not the shop’s.

It’s theirs alone: only they can see or change it. The owner sees that they run one, never its clients or numbers.

Picking the reward and the number of stamps

Match the goal to how often your regulars come back. If they visit every two to four weeks, like most barbershop and nail salon regulars, 8 to 10 stamps puts the reward a few months away: close enough to feel reachable, far enough to be worth it.

Make the reward something they already buy, like a free haircut, a free gel manicure or a free bath and brush, or a discount on the next visit. Write it the way you would say it at the counter; it appears on the card exactly as you type it.

Setting it up

Open Loyalty in your dashboard, choose the location and turn the program on. Choose who earns stamps, set how many earn the reward (anywhere from 1 to 50), describe the reward, pick the icon and save. The program is live straight away. A renter does the same under My punch card in their own sign-in.

Loyalty is part of every NextUp plan. See it alongside gift cards and memberships on the product tour, or compare plans.