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Auto repair and oil change shop queue management — drivers wait in their car, not your lobby.

Drivers join your auto shop waitlist from their phone and get a text when a bay opens. Your TV shows who is in the bay and who is next — no more guessing the order.

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What walk-ins are like today

The stuff that eats a shift, before anything changes.

  • A full lot

    Cars idle in the lot and nobody knows the order.

  • Front counter backups

    Techs leave the bay to tell drivers how long.

  • Uneven jobs

    Oil changes and tire swaps take different times.

How NextUp helps

What changes once the line lives on a phone instead of a bench.

1

Order everyone trusts

First come, first served, visible to everyone.

2

A text when the bay is ready

Drivers can wait in the car or run an errand nearby.

3

Techs stay in the bay

Call the next car from a tablet, one tap.

See it for your auto service

Five screens, one system, always in sync — styled the way your customers and team will actually see it.

Showing Summit Auto Service, an auto service. Your own logo, colors and fonts replace theirs.

Their look, from the Branding page: Black Ops One headings, Inter text, Garage theme

On the TV in your waiting areaWho's being called and who's ready for them, who's next, the wait and the local weather, and names said out loud if you like. Any smart TV or streaming stick, connected with a short code.
On your customer's phoneTheir place in line, what they're in for and who they're waiting for, and a text when it's their turn. No app to download.
On an iPad at your doorFor walk-ins without a phone: they pick what they're in for and who they'd like, or take whoever's free.
On your team's tablet at the front deskWhoever's free taps their photo to call the next person, then pull in and finish with one tap, with live timers, services and "on my way" replies on every row. Logs in with your location's PIN.
In your dashboard, on any computerLocations, staff, services, insights, branding, billing, and activity — for owners and managers, with a built-in setup guide.

Also built for

Comparing waitlist apps?

See NextUp vs Waitwhile, Waitlist Me, NextMe and others — price per location, texts included, and who each app is actually built for.

See comparison

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Give your auto service their time back.

Set up your first location in about two minutes. Your line can be live before your next walk-in.

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