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Pro

Your regulars bring in new clients

Every client gets a link to share. A friend gets a flat amount off a first visit, and your client earns store credit once that visit is paid.

Start your free trialHow it works
  • You pick the amounts
  • A link for every client
  • Credit after the first bill is paid
  • Funded by you, not NextUp Walk-in

Set the offer you can afford

Turn it on in Store credit, in the Client referrals card. It is off until you do, and the owner or a manager can set it.

  • What a friend gets.A flat amount off their first bill. The default is $5, up to $50.
  • What your client gets.Store credit. The default is $5, up to $50.
  • A yearly cap.The most friends one client can bring in a year: 12 by default, up to 100.
  • You fund it.NextUp Walk-in pays nothing toward the discount or the credit.
Example: the Client referrals card for Fade Room Barbershop.

A link every client can share

Clients find their link on their visit page and in the NextUp app. It opens a page in their friend’s language, where the friend enters a mobile number.

  • New clients only.The friend must have no finished visit at any of your locations and not be on a client list you imported.
  • Once each.Each person can take the offer once, through any link. Nobody can refer themselves.
  • Shown on the bill.A “Friend referral discount” line appears on the bill, the pay page and the receipt.
  • Never below zero.The discount comes off services first, then products.
Example: a friend’s first bill.

See every referral

The Client referrals card lists each one, who referred whom, and where it stands. Sort it, filter it, and download it as CSV or Excel.

  • Clear statuses.Waiting for their first visit, first bill open, credit given, credit taken back, or no credit.
  • Credit after payment.It is granted only when the first bill is paid in full.
  • Fair if refunded.If the first bill is refunded in full before the credit is used, the credit is taken back. A part refund keeps it.
  • In your reports.Friend discounts show in your accountant’s reports as “Friend referral discounts”.
Example: the referral list.

How it works

  1. 1

    Turn on Store credit

    The reward is store credit, so it has to be on.

  2. 2

    Set the amounts

    Choose the friend discount, the client credit and the yearly cap.

  3. 3

    Clients share

    The friend’s first bill gets the discount. The client earns credit when it is paid.

Who it’s for

  • Barbershop

    A regular texts his link to a buddy. The buddy’s first cut is $5 off and the regular banks $5 toward his next one.

  • Salon

    Clients share with friends who have never sat in your chair. The credit lands after the new client pays.

  • Tattoo studio

    A happy client sends a friend for their first piece. The credit goes toward the next session.

The small things

  • Promotional credit

    It is labelled “Promotional credit, not paid for” and cannot be cashed out.

  • Friend’s language

    The page the friend opens is in their language.

  • No self-referrals

    Nobody can refer themselves, and each person takes the offer once.

  • Download the list

    CSV or Excel, with the discount, the credit given and the bill.

Questions

Who pays for the discount and the credit?

You do. NextUp Walk-in pays nothing. You switch it on and choose the amounts.

When does the client get their credit?

Once the friend’s first bill is paid in full. It is promotional store credit and can end on the date of your promotional credit setting.

Which plans have it?

Client referrals are part of Pro, and the free trial includes them. They need Store credit turned on.

Goes well with

Turn regulars into your best ads

Start the free trial and set your first referral offer.

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