About NextUp

NextUp is a walk-in queue for service businesses. Customers join the line from their phone, see the wait, and get a text when it's their turn. No app to download, and no clipboard at the door.

Nicholas Chadwick

Nicholas Chadwick

Founder, NextUp

Nicholas Chadwick founded NextUp and builds it. He writes these guides for owners of walk-in shops: barbershops, salons, tattoo studios, auto and repair shops, and anyone who runs a line at the door.

What NextUp is for

Walk-in shops lose customers to the wait they can see. A full waiting room tells someone at the door to come back later, and most don't. NextUp lets them hold a spot from wherever they are and come back when it's nearly their turn.

It's built for barbershops, hair and nail salons, tattoo studios, auto and repair shops, pet groomers and service counters: places where the line is the business. See how each trade uses it.

How it's priced

One price per location: $29 a month for the first and $19 for each one after, with every feature and 1,000 texts per location included. No per-seat fees. The pricing page has the details, and the comparisons show how that stacks up.

The company

NextUp LLC is based in Jacksonville, North Carolina, and serves businesses in the United States. Questions go to a person: contact us or email [email protected].