Apple Pay
Customers with Apple Pay set up on their iPhone, iPad or Mac pay with a touch of Face ID or Touch ID instead of typing a card. It comes with card payments, so there is nothing for you to switch on.
- Who turns it on
- Nobody. It comes with card payments.
- Customers
- Anyone with Apple Pay set up on their device.
- Online
- Stripe’s secure payment page.
- At the counter
- Tap on an S700 or M2 reader.
- Fees
- Stripe’s processing fee applies, as on cards; see Stripe’s pricing page for the rate.
- Card fee
- Handled as a card payment, so NextUp Walk-in’s card fee applies as on any card.
Where Customers Can Use Apple Pay
Every place a customer pays through NextUp Walk-in, and whether Apple Pay is there.
- Pay link and QR codeApple Pay shows on Stripe’s page when the customer opens a pay link or scans a QR code on a device with Apple Pay set up. Yes
- Booking depositApple Pay shows on the page where a customer pays a booking deposit. Yes
- Online gift cardApple Pay shows on Stripe’s page when a customer buys an online gift card. Yes
- The NextUp appThe NextUp app’s payment sheet doesn’t offer Apple Pay today; customers can pay with Apple Pay on Stripe’s page or by tap at the counter. No
- Card reader (S700, M2)Customers hold their iPhone or Apple Watch to the S700 or an M2 reader paired in the NextUp app. Yes
- Tap to Pay on AndroidA customer can tap their Apple device on a team member’s Android phone running Tap to Pay on Android in the NextUp app. Yes
Booking deposits and selling gift cards are Pro features. Every other place is on every plan.
How a Customer Pays
- Open the pay link or scan the QR codeThe customer opens the link or scans the code from the bill, a text or the counter, and lands on Stripe’s secure page.
- Choose Apple PayOn a device with Apple Pay set up, the Apple Pay button appears on the page.
- ConfirmThey confirm with Face ID, Touch ID or their passcode, and the bill shows as paid.
- Or tap at the counterAt the counter, they hold their iPhone or Apple Watch to the reader and confirm the same way.
What You Do
- Nothing to switch on. Apple Pay is there once you take card payments through Stripe.
- For counter taps, add an S700 or an M2 reader from Stripe, or use Tap to Pay on Android in the NextUp app.
Good to Know
- The button only shows on devices where the customer has Apple Pay set up.
- It is paid as a card payment, so receipts, refunds and reports treat it like a card.
- Customers who do not use Apple Pay pay by card or another method on the same page.
Questions About Apple Pay
Do I need to turn Apple Pay on?
No. It comes with card payments through Stripe, so it appears for customers whose device has it set up.
Why does a customer not see the Apple Pay button?
The button only shows on a device with Apple Pay set up and a card in it. They can pay with a card on the same page.
Can customers use Apple Pay at the counter?
Yes, by tapping their iPhone or Apple Watch on an S700 reader or an M2 reader paired in the NextUp app.
What does Apple Pay cost?
It is a card payment. Stripe’s processing fee applies, see Stripe’s pricing page. NextUp Walk-in’s card fee is 0.5% of card payments, never on tips, at most $1 a payment, on top of Stripe’s processing fee.
Does Apple Pay work in the NextUp app?
Not in the app’s payment sheet today: it offers Google Pay on Android, or a card. Customers can pay with Apple Pay on Stripe’s page or by tap at the counter.
Payments are processed by Stripe on your own Stripe account; NextUp Walk-in never holds your money. NextUp Walk-in’s card fee is 0.5% of card payments, never on tips, at most $1 a payment, on top of Stripe’s processing fee.