Walk-in waitlist and check-in app for IV therapy clinics
Hydration walk-ins, a drip chair that turns and a lobby that is not crowded.
A guest scans the code, picks a hydration drip, a vitamin add-on or a recovery bag, fills in your intake questions on her phone and waits where she likes. The nurse reads her answers before the chair. Each drip counts its own time, so a thirty-minute bag and an hour-long one are in the same line without guesswork.
No card? Start on Free: 1 location, 50 check-ins a month.
- Intake form signed on their phone
- A live wait for walk-ins
- Works on a tablet at your counter
Drip Haus
72°H 78°L 61°3:41PM
Now Calling
Maya R.
Tayloris ready for youUp Next
- 1Jordan T.
- 2Ana P.~10 min
First nameAna Last name Mobile (Optional)(555) 555-0123Who would you like?AnyFirst availableFastestTaylorAbout 10 minJoin the line
TaylorAbout 10 minJoin the lineYOU'RE IN LINE#3AnaAbout 10 min. Watch the TV for your name.Follow your place liveScan the QR code with your phone to follow your place in line and leave if plans change.Done (30)
Walk to Riley
- Turn left2 ft
- Turn right29 ft
- Turn left4 ft
- Station 9, at the back
Not where you are?
You
YouYour routeStation 9
This page updates live. Feel free to step out.
In line as Ana P. Leave the lineAna P.
You're up!Taylor is ready for you.Head to the front now.Running late?Let Drip Haus know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it
- $0
- Free plan: 1 location, 50 check-ins a month
- $29
- a month for your first location
- 2 min
- to set up your first location
- 15
- trades, each with its own words and screens
A Sunday after a big Saturday night
An example day, hour by hour, with the line on everyone's phone.
Example day
9:00
The line opens on its own. Two groups are booked, with their intake forms signed.
- 9:00: The line opens on its own. Two groups are booked, with their intake forms signed.
- 10:00: Six people scan the code in the lobby within ten minutes. Each picks a drip, fills in the form on her phone and sees her own wait.
- 10:20: Four friends join on one ticket. The staff screen shows them as a party, so the nurse knows four chairs are needed.
- 10:45: A guest finishes. The nurse taps the station button, the next guest is called and the chair is turned over in a minute.
- 11:15: A guest steps out for a bagel. Her place is on her phone, and a leave-now nudge arrives when her turn is close.
- 11:40: A called guest does not come in. You tap "Are you still coming?" and she answers five minutes.
- 1:00: The line reaches your cap. The join page says it is full, and people on their way over choose another day.
- 2:00: A regular finishes her drip and buys a package on Pro. The next visit is already on her profile.
- Monday: The summary email shows your busiest hours, walk-ins and the people who left the line, so you can plan another chair for next Sunday.
Today
What a Sunday morning looks like without it
Where the time goes today, before anything changes.
- 01
The Sunday-morning rush
A group of friends, three people off a late night and a runner after a race all arrive within the same twenty minutes. Eight chairs are full, the lobby is standing room only and the person at the front says "maybe forty minutes" to each of them. Some wait. Some go to the bar down the street instead.
- 02
Drips that run for different lengths
A quick hydration bag finishes in half an hour. A larger one takes an hour. The estimate at the front is one number for everyone, and it is wrong for most of the people who hear it.
- 03
A clipboard before every chair
Each guest needs your questions answered before the nurse starts: allergies, medications, how she is feeling today. On a paper form at the counter, with a pen that does not work and a line behind her, that is five minutes per person that the chair is empty.
- 04
Groups that cannot sit together
Four friends want to do it together. The front desk writes four names, then spends ten minutes working out which chairs can be filled at once. The group gives up halfway through, or wanders the lobby asking when their turn is.
- 05
The chair that sits empty
A guest finishes, the chair is wiped, and the next name is on a list at the front. Somebody walks out to find her, she has stepped away, and the chair sits for ten minutes during your busiest hour.
- 06
Returning guests treated as strangers
A regular who comes in every other week fills the same form again, and nobody remembers which drip she liked. Visits look unrelated to each other, so nobody can offer her a package or notice when she stops coming.
- 01
A wait that handles the rush
Walk-ins join a live line with a real wait on their phones. Set your cap and the join page says the line is full, so the Sunday crowd stops piling into the lobby.
- 02
Each drip counts its own minutes
Set the minutes for a hydration bag, a longer vitamin drip and an add-on, and each nurse's own times if they differ. The wait adds up what is really in the chairs.
- 03
The form is done before the chair
The intake you build is signed on her phone before she joins or books, filed on her profile with the date and time, and read by the nurse before she is called back.
- 04
A group joins on one ticket
Up to five friends join together, each with her own drip, and the line treats them as a party so you see who needs chairs at once.
- 05
One tap calls the next guest
The station link at each chair has one big button that finishes the visit and calls the next guest. The staff screen shows who is next, and nobody walks the lobby calling names.
- 06
Regulars are known
Visit history and staff notes sit on each profile. On Pro, sell a prepaid package or a monthly membership, and see who is past her usual gap.
Example: the same day for iv therapy clinics, before and after.
What changes
How NextUp Walk-in helps
What changes once the line lives on a phone, not on paper.
1
A wait that handles the rush
Walk-ins join a live line with a real wait on their phones. Set your cap and the join page says the line is full, so the Sunday crowd stops piling into the lobby.
2
Each drip counts its own minutes
Set the minutes for a hydration bag, a longer vitamin drip and an add-on, and each nurse's own times if they differ. The wait adds up what is really in the chairs.
3
The form is done before the chair
The intake you build is signed on her phone before she joins or books, filed on her profile with the date and time, and read by the nurse before she is called back.
4
A group joins on one ticket
Up to five friends join together, each with her own drip, and the line treats them as a party so you see who needs chairs at once.
5
One tap calls the next guest
The station link at each chair has one big button that finishes the visit and calls the next guest. The staff screen shows who is next, and nobody walks the lobby calling names.
6
Regulars are known
Visit history and staff notes sit on each profile. On Pro, sell a prepaid package or a monthly membership, and see who is past her usual gap.
Built for iv therapy clinics
The parts of NextUp Walk-in iv therapy clinics use most. Each one has its own page, with pictures.
- Calendar and online booking
- No-show protection
- Commissions and tip pools
- Memberships and packages
- Loyalty
- Reviews and feedback
How NextUp Walk-in runs your IV therapy clinic
Every feature here is in NextUp Walk-in today. The ones marked Pro come with NextUp Walk-in Pro; the rest are on every paid plan. Compare plans.
The walk-in line
- Check in from a QR code, a link or a tablet. The code on your door, a link in your Instagram bio or Google profile, or kiosk mode on a tablet at the counter. A guest gives a name, with no app and no account.
- Services with their own minutes. Hydration, a vitamin boost, a longer recovery drip, an add-on shot: each counts for its own time and the wait adds up each guest's choices.
- Per-nurse times. If one nurse starts and clears a chair faster than another, set it per person. The wait uses each person's times and counts how long the current guest has been in the chair.
- Pick a nurse or "Anyone". A guest who likes a particular nurse chooses her and sees her wait. "Anyone" goes to the first open chair.
- A party on one ticket. Friends, a bridal party or a team after a race join together with up to five people, each with her own drip and nurse, or Anyone.
- Hours and a cap. The line opens and closes on its own, stops walk-ins a set time before close and says the line is full when you reach your cap.
Intake and client notes
- A form you build. Add the questions your clinic asks before a drip, such as allergies, medications, recent illness and how she is feeling today, along with the consent wording your own advisors have written. It is signed on her phone before she joins or books.
- Ask once, once a year or every visit. Choose how often a returning guest signs, so a regular on a standing routine is not signing the same page every other Friday.
- Filed on the guest. The signed answers sit on her profile with the date and time, so the nurse reads them before the chair.
- Staff notes and visit history. Found by phone number: the drip she likes, which arm she prefers, a note to check in on her partway through.
- Import your guest list from your old system or contacts, up to 50,000, with notes, birthdays and tags mapped from your columns.
- Seven languages on the join screens, following the language her phone is set to.
- What it is not. NextUp Walk-in is not a medical record system and does not give medical advice. It holds the forms you build and the notes your staff write. Your licensing, your medical oversight, your consent wording and the records you must keep are your clinic's own, and clinical charts stay in the system you already use for them.
Keep the chairs turning
- The staff screen. Call next, seat, done, no-show and re-call from any tablet or phone.
- Station button. A private link per nurse for a phone or tablet at the chair. One big button finishes the visit and calls the next guest.
- The TV in the lobby: now calling, up next, the current wait and a QR code for walk-ins, in your colors and logo.
- Free to step out. Her place lives on her phone with a leave-now nudge. If she is called and does not come in, tap "Are you still coming?" and she answers 2, 5 or 10 minutes.
- Insights. Busiest hours by weekday and hour, walk-ins, people who left the line and quoted versus real waits, so you know when to open another chair.
- Reviews. After the visit she rates it from 1 to 5, and every guest is offered your Google review link, whatever she rated.
- Add-ons at checkout. Extra shots, electrolyte packs and retail go on the same bill as the drip, with stock that drops as you sell and tips tracked for each nurse.
Booked visits and bringing them back
- Online booking with deposits or a card on file, no-show protection, email reminders 24 hours and 1 hour before and a refund cutoff you set, for the group event or the guest who wants a chair at a set hour.
- Chairs as resources. Tell a service it needs a chair, and online booking only offers times when one is free.
- Packages and memberships: a prepaid series of drips or a monthly hydration membership, with the member discount taken off at checkout.
- Gift cards for a drip or a dollar amount, and loyalty stamp cards for the visits that repeat.
- Overdue regulars and one-tap rebook for the guest past her usual gap.
- Flash sales and email campaigns for a slow weekday morning, sent to guests who agreed to hear from you.
See NextUp Walk-in set up for iv therapy clinics
Six screens, one system, always in sync — styled the way your customers and team will actually see it.
Why drip bars move off the clipboard
- From a paper sign-in sheet: a guest signs the intake on her phone before the chair, not on a page the next guest can read over her shoulder.
- From an appointment-only booking tool: those assume everyone books. This adds a real walk-in line and a live wait on her phone, and on Pro you keep online booking, deposits and reminders.
- From a phone that rings on weekends: guests stop calling to ask how long the wait is. It is on the join page and on their phone.
- Your history comes with you: import your guest list yourself, with notes and birthdays mapped from your columns.
- Your guests stay yours: your booking page shows only your clinic, with no marketplace listing another drip bar beside you.
- Switching offer: your first month free on monthly billing with the code SWITCH, and you import your guest list yourself in a few minutes. See the switching guides.
More for this kind of business
Also built for
Comparing waitlist apps?
See comparisonSee how NextUp Walk-in compares with other booking apps: price per location, texts included, and who each app is actually built for.
Questions
IV therapy clinics: common questions
What is an IV therapy walk-in app?
It is a check-in and waitlist for IV therapy clinics and drip bars that take walk-ins. A guest scans a code or taps a link, picks a drip, fills in your intake form and watches her place and wait on her phone. The nurse reads her answers before the chair.
Is there a waitlist app for IV hydration bars?
Yes. NextUp Walk-in runs the walk-in line on every plan, with a wait that counts each drip's own minutes and each nurse's own times. Online booking, deposits and reminders sit beside it on the Pro plan.
Can guests fill in the intake form before they arrive?
Yes. Build the form with the questions your clinic asks, make it required, and it is signed on her phone before she joins or books. It is filed on her profile with the date and time, and you choose how often a returning guest signs.
Is NextUp Walk-in a medical record system?
No. It holds the intake forms you build and the notes your staff write, and it is not an electronic medical record. It has no charting, no prescribing and no tools for medical oversight. Licensing, consent wording and records rules are your clinic's own, and clinical charts stay in the system you already use.
Does it give medical advice or choose the right drip?
No. It does not recommend a drip, a dose or anything about a guest's health. You decide what your menu is and what your clinic asks, and your clinicians make every clinical decision.
How do we handle a group of friends who want to sit together?
Up to five people join on one ticket, each with her own drip and nurse or Anyone. The staff screen shows them as a party, so you can see how many chairs they need before you call them.
How do you estimate the wait when drips take different lengths?
Set each service's minutes and each nurse's own times. In services mode the wait adds up what each guest chose and counts how long current visits have been going. Insights compares the waits you quoted with real ones.
Can guests wait outside the clinic?
Yes. Her place and wait live on her phone with a leave-now nudge. She can get food, walk around or wait in the car, and "Are you still coming?" lets her answer in 2, 5 or 10 minutes.
Do guests have to download an app?
No. They scan your QR code or tap your link and join in their phone's browser with a name and no account.
How do we manage the weekend rush?
Set a cap so the join page says the line is full, stop walk-ins a set time before close and let a group join on one ticket. Insights shows your busiest hours by weekday and hour, so you can decide when to run another chair.
Can I show the wait on a TV in the lobby?
Yes. A TV with an HDMI port and a small streaming device shows who is being called, who is next and the current wait, with a QR code for walk-ins, in your colors and logo.
Can I sell a drip package or a hydration membership?
Yes, on the Pro plan. Sell a prepaid series of drips or a monthly membership with the visits you set and the member discount at checkout. Gift cards and loyalty stamp cards are on Pro as well.
Does it send reminders?
On Pro, booked guests get an email reminder 24 hours and 1 hour before the visit. Walk-in guests follow their place on their phone, with a leave-now nudge. NextUp Walk-in does not send texts to customers.
Can I take deposits for group bookings?
Yes, on Pro. Online booking can take a deposit or keep a card on file, with a refund cutoff you set and no-show protection, which helps when a party of six holds your chairs for an hour.
Can I keep notes on a regular?
Yes. Every guest has visit history and staff notes found by phone number, such as the drip she likes and which arm she prefers. Keep clinical charting in the system your clinic already uses.
Can I sell add-ons and retail at checkout?
Yes. Extra shots, electrolyte packs and retail go on the same bill as the drip, with stock that drops as you sell. Pay by cash, a pay link or QR on her phone, a saved card or a Stripe card reader, with tip buttons you set.
A lobby that stays calm and chairs that stay busy.
Set up your first location in about two minutes. Your line can be live before your next walk-in.