Waitlist app for walk-in massage and reflexology shops

It is software that lets walk-in guests join your line from their phone and see their place and wait without crowding the front desk. NextUp Walk-in counts each service at its own length, so a chair massage and a 60-minute foot session get different waits.

Yes. NextUp Walk-in lets you list 30- and 60-minute reflexology as services, with each therapist's own wait. Guests join from the door code or a link, and no app is needed. The starter list already has both lengths, and you can change the times and the names.

Yes. A 15-minute chair massage counts for 15 minutes in the estimate, so guests who want a quick session see a short wait. The front desk sees everyone in one list, and a therapist with a station button can finish one visit and call the next with a single tap.

Yes. The join form lists today's therapists and each one's wait, with "Anyone" as an option. A guest who asks for a therapist sees that therapist's own wait.

Each service has its own length, and you can add 30, 60 or 90 minute options on the same service. The wait shown to a guest follows the services in front of them, not a flat number, and Insights later compare the wait you quoted with the wait guests really had.

English, Spanish, Vietnamese, Korean, Portuguese (Brazil), Haitian Creole and Simplified Chinese. A guest picks one with the language switch, or the page opens in the first of their browser languages we have words for. The screens a guest sees are translated; the Staff Screen and dashboard stay in English, and email notices are in English or Spanish. Names of your services and any form text are yours, so write or translate them for the guests you serve. You can also put photos on your services so guests can point at one.

Yes. On their place-in-line page, "I'm not there yet" lets a guest say they are 5, 10, 20 or 30 or more minutes away, or let their browser work out the minutes once. They get one "Leave now" notice by push, or by email if push is not on, when their wait is down to their travel time plus 5 minutes. No app is needed to join.

Yes. The TV shows who is next in your colors and logo, with a QR code so a walk-up can join without asking. It does not show rooms.

Yes, on the Pro plan. Booked sessions sit beside the walk-in line, with a cleanup buffer after each service so the room can be reset, and reminders go by email 24 hours and 1 hour before.

On Pro, yes for booked sessions: add your massage rooms, tell a service it needs one, and online booking only offers a time when a room and a therapist are both free. The walk-in line does not check rooms, and rooms do not show on the TV.

Yes. They hold their place from their phone, so they can shop nearby, eat lunch or wait in the car. The page tells them when their turn is near, and if you turn on the no-show timer, a guest you call who does not come up is marked a no-show after the minutes you set and the line moves on.

Yes. Use the massage health check and make it required. It asks about pregnancy, injuries or surgery, blood pressure, blood thinners or skin conditions and preferred pressure, and it is signed on the guest's phone before they join. The signed copy is filed on their profile for owners and managers. For the one thing a therapist must see before calling a guest in, add a join question; its answer shows on the Staff Screen.

On Pro, yes. "Book their next visit" suggests up to three open times on the day the guest usually returns, and a recall list shows clients away for 30, 60 or 90 days with a one-tap note by email. The note needs your postal address under Email Marketing, goes only to clients who agreed to your email, and a client gets at most one every 14 days.

No. NextUp Walk-in keeps the health check, the line, bookings and payment, a light plan of care, and an itemized statement that is not an insurance claim, but not clinical charting or claims. Keep those in your charting tool if you use one. NextUp Walk-in is also not a HIPAA business associate and does not sign business associate agreements.

Put the door code on the window and the counter so tourists and office workers can join before they reach the desk. Each sees a wait that matches the sessions ahead, in their language, and the line cap tells the next person plainly when to come back later. Insights then show the busiest hours by weekday, so you can plan who works the lunch wave.

Yes. A guest can add someone to the same ticket with "Add someone," up to five people in all, each with their own name, service and therapist, so a couple or two friends join together and are called one after another. Staff see each as their own row marked "Family of N." On Pro, one guest can also book for up to 4 others at the same time.