Walk-in and flash day software for tattoo shops

• Lookbook, named Flash & Portfolio. Photos on your designs, in sections like a flash day, with a design number and a sold-out switch. People pick a design from the grid when they join, and the artist sees it on the ticket. Every plan.
• Open the line on Instagram before the doors open. People join from the link and see their place and the wait.
• Cap the line. Set how many can wait at once. When it's reached, the Check-in Page and Door Tablet say "The line is full right now", so you stop taking names cleanly.
• Pick from today's flash and services (small flash, medium flash, lobe, cartilage or nostril piercing, jewelry change). Each counts for its own time in the wait.
• Artist or "Anyone". Walk-ups for a quick piercing take the next opening, and people who want a specific artist see that artist's wait. Artists can post a delay message to the people waiting for them.
• Up to five questions on the join form, such as placement and size, which artists see on the Staff Screen.
• The TV and Door Tablet in your studio's look, with a QR code to join when the line's empty.

• Your consent form, signed on their phone. Start from the tattoo-and-piercing template (date of birth, 18+ or a parent present where the law allows, pregnancy, blood thinners, healing, risks and aftercare), and edit it to your state's rules.
• Required forms block the line until they're signed. Choose once, every visit or once a year. The signed copy, with signature, time and IP address, is filed on the client's profile.

On by default for tattoo studios, and you can switch either one off per location. Photos are private: only your team sees them, and the customer never gets a link to one.

• Reference photos with the spot or the booking. Clients send up to 3 reference images, plus the body part, a size (small, medium, large or extra large) and a note. The artist sees them on the ticket, with what came with a booked appointment.
• Photo ID, where you ask for it. A client can send a photo of their ID and tick that it is OK to share. It is deleted 7 days after the visit, and reference photos after 90 days. NextUp Walk-in does not check the ID or the age, so keep checking at the counter.
• Aftercare by email. Write the aftercare on each service, and it is emailed an hour after the session is done, to an address the client gave and never to one that unsubscribed.
• A healed-photo follow-up. Pick the number of days, and the client gets an email asking them to send or show a photo of how it healed.
• Allergies and placement notes on the client. A tattoo record under Trade details keeps allergies, which are flagged first on the staff screen, and placement notes.

• Flash with a price, and one-of-a-kind designs that can be claimed. Each design in the Style Book carries a price. Mark a design as one-off and the first booking for it claims it: the second is refused with "That design has been claimed", and the public page reads "Claimed" until that booking is cancelled. The deposit is your usual booking deposit.
• Deposits on booking, with a refund cutoff you set (24 hours by default). An unpaid booking lets its time go after 30 minutes.
• No-show fees charged by staff from the deposit or the card on file.
• Multi-session pieces: book a weekly, every-two-weeks or monthly series of up to 12 sessions in one go.
• Consultations as their own short service on the booking page.
• A booking link for each artist, with up to 12 photos of their work, and an "Our work" gallery on your Check-in Page.

• A public page for each artist: their photo, up to 12 photos of their work, the services they do with prices, their rating, "Join my line" while they are on duty, their delay note and the Instagram name they set.
• Licences and insurance per artist, including the tattoo and bloodborne-pathogens types, with number, state, expiry and a photo. Owners get an email 30 and 7 days before one expires.
• A cleaning log with a tattoo starter list, ticked from the staff screen, kept as an append-only record you can print or download as a CSV for an inspector.
• Customer screens in seven languages: English, Spanish, Vietnamese, Korean, Portuguese (Brazil), Haitian Creole and Simplified Chinese.

• Booth rent (Pro) weekly, every two weeks or monthly, from a saved card or bank account, or off their statement.
• Renters' own clients' tips and deposits show on their statement, and can sell their own memberships and run their own punch card in their own sign-in.
• Commission (Pro) for employees, tip pools (Pro), cash advances (Pro) and payroll files (Pro).

• Cash, a pay link or QR, a saved card or a Stripe S700 reader. The deposit comes off the bill automatically.
• Aftercare kits and jewelry as products with stock.
• Gift cards (Pro) for the holidays, and store credit (Pro).
• NextUp Walk-in's card fee is 0.5% of card payments, never on tips, at most $1 a payment, on top of Stripe's processing fee.

• Flash sales on the booking page (Pro), with tattoo ideas in the built-in library.
• Email campaigns with tattoo templates (Pro) to clients who opted in.
• Ratings and your Google review link after every session.

• Best time to come today. The Check-in Page shows the lowest expected wait by quarter-hour for the rest of today, from the same weekday over the last 8 weeks and the live line, so someone with time to spare comes when it is quietest.
• Each artist's own wait. When clients choose who serves them, the Check-in Page shows every artist's wait next to their name, plus "First available". Once called, they see a range ("called in about 15–25 min") worked out from each person's real service times.
• "Tell me when the wait is shorter." When the wait is over 10 minutes, a customer can ask to be told when it drops, by email.
• Family tickets. Friends getting matching pieces check in once. Each gets their own place, service and artist.
• Overflow between locations. If another of your locations nearby has a much shorter wait for the same services, the join page offers a move there and keeps the customer’s place fair. For businesses with more than one location, so on paid plans (Free is one location).
• Seven languages for customer screens: English, Spanish, Vietnamese, Korean, Portuguese (Brazil), Haitian Creole and Simplified Chinese. The newest six are machine-drafted, and corrections are welcome.

• A button at each artist's station. Every team member gets a secret link to open on a spare phone or tablet at their station. One big button finishes the current visit and calls the next client, hands free.
• A page for each artist. A team member with a booking handle gets a public page with their photo, services and prices, and the live wait or booking.
• Visit photos and "Last time" (Pro). Up to 3 photos and a note per visit, added after the client says OK to a photo: a photo of the finished piece, placement and the notes for a touch-up. It shows on the Staff Screen when they are called.
• On the TV (all opt-in): a full-screen "You’re up!" with the first name, the team member’s photo and a chime; spoken call-ups in English or Spanish; a large-text, high-contrast view; and rotating content between calls (the wait, flash sales (Pro), recent 4 and 5 star reviews, the best time to visit). The Apple TV and Roku apps show the spotlight, chime and rotating wait, sales and review cards; spoken call-ups, the large-text view and the best-time slide are on the web TV.

• Overdue regulars (Pro). Sessions are months apart, so a client who started a sleeve and went quiet shows up in a list. Clients past their usual gap with nothing booked, most overdue first, one tap to reach out by email (only to those who opted in).
• One-tap rebook (Pro). At checkout and on the Done banner, "Book their next visit" offers the 3 open times nearest the client’s own rhythm, with the same services and person.
• Loyalty streaks and tiers (Pro) on top of stamp cards: on-schedule streaks and tiers you name, with a perk for each.
• Client referrals (Pro, off until you switch them on). "Give a friend $5 off, get $5 store credit", paid for by you, with a yearly cap per client.
• First-visit certificate (every plan). A printable, shareable certificate for a client’s first visit.

• Licences and insurance for each team member, with expiry reminders: tattoo or body-art licence and bloodborne pathogens certificate, and booth renter or liability insurance.
• A cleaning log for each location, from a starter list for this trade (autoclave cycle, spore test result with its reading, sharps container, fresh gloves and barrier film), ticked off per shift and printable for an inspector.
• Ask about your business (Pro). Plain-language questions about your own numbers, from Help, like "Which day was slowest last month?".
• How you compare (Pro): your median wait, no-show rate, rebook rate and average ticket against other tattoo studios of your size, over 90 days.
• Suggested team on duty and review themes (Pro), plus a weekly "This week, try" on every plan with up to three actions from your numbers.