Restaurant waitlist app with a floor plan and QR orders

• Join from the door or online. Guests scan the QR at the entrance or tap your link, and add a name and party size (up to 20). No app, no account.
• Wait anywhere. Their place and the quoted wait live on their phone, so they can sit at the bar or take a walk.
• Turn times you set, by party size. Give up to six size bands their own turn time (say 1-2 people 45 minutes, 3-4 people 60, 5-6 people 80, 7 or more 100) and the quote adds up each waiting party’s own band, so a party of eight in line is not counted like a couple. Leave the bands empty to keep one average turn time. Servers on duty still drive the quote, and Insights shows how close quotes came to real waits.
• Walk-ups and phone-ins are added from the host stand into the same list.
• "Are you still coming?" for parties who stepped out, and the no-show timer clears parties who don't come back.
• The lobby TV shows the waitlist and can show your floor, with the table pulsing when its party is called.

• Build your room in minutes. Drag tables, set shapes and seats, label sections (main room, bar, patio, private dining), add more than one floor, and add decorations.
• Status at a glance: open, seated, or free again once paid, with each party's size, time seated and server.
• Seat a party with one tap, and assign a server to each table.

• One code per table, printed in seconds. Guests scan, see your menu with descriptions and prices, and add to the order any time.
• Orders land on the floor and in the station view, counted on the table until a server marks them seen.
• Servers take orders too, each item on a seat, from their own sign-in on any tablet or phone.

Every table, every new order and every unpaid bill on one screen, by section, with party size, time seated and server. It runs in any browser.

• Tap a table and its bill is there, with every order from the server and the QR on it.
• Split by seat, by item, by amount or evenly (2–20 ways). Each guest pays their share on their own phone with Apple Pay, Google Pay or a card, and tips on their own share.
• Or take cash, a Stripe S700 reader or a saved card at the table. The last payment frees the table.
• Sales tax per location, receipts by email, page or PDF, and an end-of-night close-out.
• No per-cover fee. NextUp Walk-in's card fee is 0.5% of card payments, never on tips, at most $1 a payment, on top of Stripe's processing fee.

• Called tables stand out. A spoken call-up (English or Spanish), a chime and an opt-in full-screen "You're up!" on the lobby TV, with a large-text, high-contrast view for guests who need it.
• Guest records. A profile for every guest who leaves a mobile number, with visit history and tags, so a regular is recognised at the host stand. Guests can delete their own details.
• Seven languages for guest screens: English, Spanish, Vietnamese, Korean, Portuguese (Brazil), Haitian Creole and Simplified Chinese.

Gift cards, loyalty stamp cards, email campaigns with restaurant templates (to guests who ticked "Stay in the loop"), tip pools by hours or points, payroll files for Gusto, ADP or QuickBooks, and no charge for team members on the Restaurant plan. Menu sales show as "Food & drink" in your reports and the accountant package.

• Best time to come today. The Check-in Page shows the lowest expected wait by quarter-hour for the rest of today, from the same weekday over the last 8 weeks and the live line, so someone with time to spare comes when it is quietest.
• "Tell me when the wait is shorter." When the wait is over 10 minutes, a customer can ask to be told when it drops, by email.
• Overflow between locations. If another of your locations nearby has a much shorter wait for the same services, the join page offers a move there and keeps the customer’s place fair. For businesses with more than one location, so on paid plans (Free is one location).
• Seven languages for customer screens: English, Spanish, Vietnamese, Korean, Portuguese (Brazil), Haitian Creole and Simplified Chinese. The newest six are machine-drafted, and corrections are welcome.

• On the TV (all opt-in): a full-screen "You’re up!" with the first name, the team member’s photo and a chime; spoken call-ups in English or Spanish; a large-text, high-contrast view; and rotating content between calls (the wait, flash sales (Pro), recent 4 and 5 star reviews, the best time to visit). The Apple TV and Roku apps show the spotlight, chime and rotating wait, sales and review cards; spoken call-ups, the large-text view and the best-time slide are on the web TV.

• Licences and insurance for each team member, with expiry reminders: food handler certificate and food manager certificate, and booth renter or liability insurance.
• A cleaning log for each location, from a starter list for this trade (fridge, freezer and hot-holding temperatures with their readings, sanitize food-contact surfaces, sanitizer strength), ticked off per shift and printable for an inspector.
• Ask about your business (Pro). Plain-language questions about your own numbers, from Help, like "Which day was slowest last month?".
• How you compare (Pro): your median wait, no-show rate, rebook rate and average ticket against other restaurants of your size, over 90 days.
• Suggested team on duty and review themes (Pro), plus a weekly "This week, try" on every plan with up to three actions from your numbers.