Booking, consult and package app for laser hair removal studios
Consults at the door, sessions counted down and no forms in the treatment room.
A laser or electrolysis studio runs on a series: a consult, a patch test, then six or eight visits spread over months. NextUp Walk-in gives the walk-in consult its own short line, puts the consent form on the client’s phone before she arrives and tracks the sessions left in her package. Your technician reads the notes and the flags before the room, and the calendar keeps the whole series in view.
No card? Start on Free: 1 location, 50 check-ins a month.
- Consent forms signed on her phone
- Packages with sessions left
- Patch-test flags on the calendar
Smooth Studio
72°H 78°L 61°3:41PM
Now Calling
Tara M.
Tayloris ready for youUp Next
- 1Jade P.
- 2Nina S.~15 min
First nameNina Last name Mobile (Optional)(555) 555-0123Who would you like?AnyFirst availableFastestTaylorAbout 15 minJoin the line
TaylorAbout 15 minJoin the lineYOU'RE IN LINE#3NinaAbout 15 min. Watch the TV for your name.Follow your place liveScan the QR code with your phone to follow your place in line and leave if plans change.Done (30)
Walk to Riley
- Turn left2 ft
- Turn right29 ft
- Turn left4 ft
- Station 9, at the back
Not where you are?
You
YouYour routeStation 9
This page updates live. Feel free to step out.
In line as Nina S. Leave the lineNina S.
You're up!Taylor is ready for you.Head to the front now.Running late?Let Smooth Studio know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it
- $0
- Free plan: 1 location, 50 check-ins a month
- $29
- a month for your first location
- 2 min
- to set up your first location
- 15
- trades, each with its own words and screens
A Thursday at a laser and electrolysis studio
An example day, hour by hour, with the line on everyone's phone.
Example day
9:00
The line opens on its own. Three sessions are booked, each with the consent form signed and a deposit paid.
- 9:00: The line opens on its own. Three sessions are booked, each with the consent form signed and a deposit paid.
- 10:00: A woman reads the sign in your window, scans the code and joins the line for a consult. She sees a twenty-minute wait on her phone and walks to the bakery.
- 10:20: She is called back and signs the intake form on her phone while the technician sets up. The signed answers are on her profile.
- 10:50: The technician records a patch test with the date, the area and a note, and flags it. The next visit will show that flag on the calendar.
- 11:30: A client who bought six sessions comes in for her fourth. The profile shows three used, and checkout counts the visit down.
- 2:00: A booked full-leg client does not arrive. The no-show protection you set asks for what she agreed to, and the slot opens for the next walk-in consult.
- 4:30: The line reaches the cap and the join page says it is full, so people driving over choose another day.
- Monday: Your summary email lists the clients past their usual return gap, ready for a short email.
Today
What a series-based studio fights every week
Where the time goes today, before anything changes.
- 01
The curious walk-in with no way to be seen
Someone walks past, wonders about the treatment and asks for a quick consult. With nothing in place she either interrupts a session or leaves her number on a sticky note you will not find on Monday.
- 02
Paperwork that eats the first appointment
The first visit is meant to be a consult and a patch test. Instead it begins with a stack of forms, a pen that has gone missing and a client reading small print in a robe.
- 03
A patch test nobody can find later
A client had a patch test three weeks ago. The date, the area and what happened sit in a notebook at the other front desk, and the technician is about to start.
- 04
Packages tracked on an index card
She bought six sessions in the spring. Is she on her third or her fourth? The card says three, the calendar says four and neither of you is sure what she is owed.
- 05
Gaps between sessions that quietly stretch
Sessions work on a schedule, and a client who means to come in six weeks slips to ten. Nobody follows up, her series drags on and her room slot goes to a walk-in who did not need it.
- 06
No-shows that waste a long, booked slot
A full-leg appointment is a big block of a room and a technician. When the client does not come, the slot is gone and there is nothing to recover it with.
- 01
A short line for walk-in consults
Set a consult as its own quick service. A curious walk-in scans the code, joins the line and is seen between treatments, with a wait she can read on her phone.
- 02
Consent before she walks in
You build the consent and intake forms. She signs on her phone before the first visit, and the signed answers are filed on her profile, so the room is for the treatment.
- 03
Patch tests on her profile and the calendar
Record the date, the area and the result as typed records, and flag it. The flag shows on the calendar and the staff screen whenever she is up next.
- 04
Sessions left, counted for you
On Pro, sell a package of sessions. Each visit uses one and the sessions left show on her profile, so you and she agree on where she is.
- 05
A suggested return gap per service
Set a "return in N weeks" suggestion on each service. A client who is past her gap shows on your list, ready for a short email and an easy rebook.
- 06
Deposits and no-show protection
On Pro, a long booking can ask for a deposit or a card on file. Reminders go out by email, and you set the refund cutoff, so a late cancellation is not a total loss.
Example: the same day for laser hair removal studios, before and after.
What changes
How NextUp Walk-in helps
What changes once the line lives on a phone, not on paper.
1
A short line for walk-in consults
Set a consult as its own quick service. A curious walk-in scans the code, joins the line and is seen between treatments, with a wait she can read on her phone.
2
Consent before she walks in
You build the consent and intake forms. She signs on her phone before the first visit, and the signed answers are filed on her profile, so the room is for the treatment.
3
Patch tests on her profile and the calendar
Record the date, the area and the result as typed records, and flag it. The flag shows on the calendar and the staff screen whenever she is up next.
4
Sessions left, counted for you
On Pro, sell a package of sessions. Each visit uses one and the sessions left show on her profile, so you and she agree on where she is.
5
A suggested return gap per service
Set a "return in N weeks" suggestion on each service. A client who is past her gap shows on your list, ready for a short email and an easy rebook.
6
Deposits and no-show protection
On Pro, a long booking can ask for a deposit or a card on file. Reminders go out by email, and you set the refund cutoff, so a late cancellation is not a total loss.
Built for laser hair removal studios
The parts of NextUp Walk-in laser hair removal studios use most. Each one has its own page, with pictures.
- Lookbook
- Calendar and online booking
- No-show protection
- Commissions and tip pools
- Memberships and packages
- Loyalty
How NextUp Walk-in runs your laser studio
Every feature here is in NextUp Walk-in today. The ones marked Pro come with NextUp Walk-in Pro; the rest are on every paid plan. Compare plans.
Walk-in consults and the line
- A QR code, a link or a tablet. Put the code in your window or at the desk, a link in your Instagram bio, or a tablet in kiosk mode at the front. A walk-in joins with a name, with no app and no account.
- A consult as its own service. Give it the minutes you need, and the wait counts it alongside treatments so a walk-in consult does not delay a booked session.
- Per-technician times. A small-area treatment and a full-leg treatment take different time for different people. Set the minutes per service and per technician.
- Pick a technician or "Anyone". A client who sees the same person each time chooses her. "Anyone" goes to the first technician free.
- A TV in the lounge. It shows who is being called, who is next and the current wait, with a QR code for walk-ins, in your colors and logo.
- Free to step out. Her place lives on her phone, with a nudge when her turn is near, and "Are you still coming?" lets her answer in 2, 5 or 10 minutes.
Forms, notes and records
- Consent and intake forms you build. Write the questions your studio asks and where you want a photo, and she signs on her phone before she joins or books. Your wording and your records rules are your own.
- Once, once a year or every visit. Choose how often a returning client signs.
- Filed on her profile. Signed answers sit with the date and time, beside visit history and staff notes, found by phone number.
- Typed records you define. Keep a patch-test date, area and result, or a note about a product or a sensitivity, as records on her profile.
- Patch-test and allergy flags. A flag on her profile shows on the calendar and the staff screen, so it is seen before she is called.
- Import your client list from your old system or contacts, with notes and tags mapped from your columns.
- Seven languages on the join screens, following the language her phone is set to.
Running the room
- The staff screen. Call next, seat, done, no-show and re-call from any phone or tablet.
- Station button. A private link per technician for a phone or tablet in the room. One big button finishes the visit and calls the next client.
- Hours and a cap. The line opens and closes on its own, stops walk-ins a set time before close and says it is full when you reach your cap.
- Insights. Busiest hours, walk-ins, people who left the line and quoted versus real waits, so you know when consults arrive.
- Aftercare at checkout. Soothing gel and sunscreen go on the same bill as the treatment, with stock that drops as you sell and tips tracked per technician.
Series, packages and rebooking
- Online booking with deposits or a card on file, no-show protection and email reminders.
- Service packages with sessions left. Sell six or eight sessions as one package. Each visit counts one down and the balance shows on her profile.
- Memberships for studios that bill a client monthly for a plan of visits.
- Gift cards a client can buy for someone else.
- Rooms and equipment. Tell a service it needs a treatment room or a device, and online booking only offers times when one is free.
- Overdue clients and one-tap rebooking for the client past her suggested gap.
See NextUp Walk-in set up for laser hair removal studios
Six screens, one system, always in sync — styled the way your customers and team will actually see it.
Why laser and electrolysis studios move off the index card
- From paper forms and a binder: the signed forms and the patch-test records live on her profile, not in a folder at the front desk.
- From a package card: sessions left are counted for you on Pro, so you and the client agree on where the series stands.
- From an appointment-only app: those assume every client booked. This adds a walk-in consult line, a QR code at your door and a live wait on her phone, and on Pro you keep deposits and reminders.
- Your history comes with you: import your client list yourself, with notes and tags mapped from your columns.
- Your clients stay yours: your booking page shows only your studio, with no marketplace listing a competitor beside you.
- Switching offer: your first month free on monthly billing with the code SWITCH. See the switching guides.
More for this kind of business
Also built for
Comparing waitlist apps?
See comparisonSee how NextUp Walk-in compares with other booking apps: price per location, texts included, and who each app is actually built for.
Questions
Laser hair removal studios: common questions
What is a laser hair removal studio app?
It is booking and check-in software for laser and electrolysis studios. Clients sign forms on their phone, walk-in consults join a short line, and on the Pro plan packages count their sessions left while the calendar keeps the series in view.
Can a walk-in ask for a consult without booking?
Yes. Set a consult as its own quick service, and a curious walk-in scans the code, joins the line and sees her wait on her phone. She can step out and come back when she is called.
Can clients sign the consent form before the first visit?
Yes. You build the form, make it required, and she signs it on her phone before she joins or books. It is filed on her profile with the date and time. The wording and the rules for keeping records are your studio’s own.
How do I record a patch test?
Keep it as a typed record on her profile with the date, the area, the result and a note, and flag it. The flag shows on the calendar and the staff screen when she is up next.
Can I sell a package of sessions?
Yes, on the Pro plan. Sell six or eight sessions as a package, and each visit counts one down. The sessions left show on her profile.
Can I take deposits for long appointments?
Yes, on Pro. A booking can ask for a deposit or a card on file, with email reminders and a refund cutoff you set, so a late cancellation is not a total loss.
How do I remind clients to come back between sessions?
Set a "return in N weeks" suggestion on each service. Clients past their gap show on your list, and you can email them to rebook if they agreed to hear from you.
Do clients need to download an app?
No. They scan your QR code or tap your link and join in their phone’s browser with a name and no account.
How does the wait work for a short consult and a long treatment?
Set each service’s minutes and each technician’s own times. The wait adds up the people ahead of her and counts how long the current visit has run. Insights compares quoted waits with real ones.
Can I show the wait on a TV in the lounge?
Yes. A TV with an HDMI port and a small streaming device shows who is being called, who is next and the current wait, with a QR code for walk-ins.
Can I run a monthly plan for regular clients?
Yes, on Pro. A membership renews monthly, includes the visits you set and takes the member discount off at checkout.
Can I keep notes on a client?
Yes. Every client has visit history, staff notes and the typed records you define, found by phone number, so any technician sees what the last one wrote.
Can I sell gift cards?
Yes, on the Pro plan. A client can buy a gift card for a friend, and the balance is used at checkout.
Can I import my current client list?
Yes. Import from your old system or contacts, with notes and tags mapped from your columns, so regular clients arrive with their history.
Clear consults, counted sessions and a calm front desk.
Set up your first location in about two minutes. Your line can be live before your next walk-in.