Walk-in waitlist and check-in app for waxing studios
Quick waxes, quiet check-in and a room that turns over.
Guests scan the code, pick a brow wax, a lip or a bikini, sign the skin-sensitivity form on their phone and wait wherever they like. Your estheticians see the form and the notes before the room. The wait counts ten-minute services and forty-minute ones in the same line.
- Consent form signed on her phone
- No app for your guests
- Works on a tablet at your counter
Arch & Thread Brow Bar
72°H 78°L 61°3:41PM
Now Calling
Meera P.
SSanais ready for you
Up Next
- 1Noor L.
- 2Lia R.~8 min
First nameLiaMobile (Optional)(555) 555-0123Who would you like?AnyoneSanaJoin the line
YOU'RE IN LINE#3LiaAbout 8 min. Watch the TV for your name.
L
Walk to Luis
Station 9, on the right
About 15 seconds
Not where you are?
YouL
YouYour routeStation 9
This page updates live. Feel free to step out.
In line as Lia R. Leave the lineLia R.
You're up!Sana is ready for you.Head to the front now.Running late?Let Arch & Thread Brow Bar know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it
What a lunch hour looks like without it
Where the time goes today, before anything changes.
A line of people for a ten-minute service
The lunch hour is a brow, a lip and a chin in twelve minutes each, and a Brazilian behind them. One person at the front says "about twenty minutes" to everyone, and the person who needed the lip wax leaves.
Privacy at the counter
A guest should not announce a bikini wax to a crowded waiting room. Asking what she is here for out loud, at the front, is the part of the visit she dreads.
The skin sensitivity question, asked when she is on the table
Retinoids, Accutane, a recent peel, sunburn, blood thinners: you need to know before the wax goes on. Asking once she is undressed, with the room clock running, turns a ten-minute service into twenty.
Room turnover is the whole business
A room is free for thirty seconds between guests, and the next guest is on the other side of the front desk. Every minute spent finding who is next is a minute the room sits empty. Wipe the table, change the paper, then go hunting for the next name on a clipboard, and a ten-minute service has become a fifteen-minute slot.
Pre-event rush with no warning
The Friday before a wedding, a beach trip or a holiday weekend, everyone remembers on the same day. The line looks full through the window and the walk-ins you never see are the ones who kept going.
How NextUp Walk-in helps
What changes once the line lives on a phone, not on paper.
1
Consent and sensitivity first
The form is signed on her phone before she joins, filed on her profile and read by the esthetician before the room. It is not a clipboard on the counter.
2
A wait for quick services
Each service counts for its own minutes and each esthetician's own times, so a lip wax does not wait behind a leg wax on a wrong average.
3
Check-in without saying why she came
She joins on her phone or the kiosk and picks the service there. The front desk greets her and does not announce it.
Built for waxing studios
The parts of NextUp Walk-in waxing studios use most. Open one for the pictures.
- Lookbook
Every plan Put photos on the services you list. - Calendar and online booking
Pro Customers book a time from your Check-in Page. - No-show protection
Pro Ask for a card on file or a deposit when someone books. - Commissions and tip pools
Pro Set a commission rate for each person and share a location’s tips across the team. - Memberships and packages
Pro Sell memberships billed monthly or yearly, and prepaid packages redeemed one visit at a time. - Loyalty
Pro A digital stamp card in your colors, font and logo, with a reward you choose.
How NextUp Walk-in runs your waxing studio
Every feature here is in NextUp Walk-in today, except text alerts, which switch on soon. The ones marked Pro come with NextUp Walk-in Pro; the rest are on every paid plan. Compare plans.
The walk-in line
Every plan
- Check in from a QR code, a link or a tablet. The code at your door or counter, a link in your Instagram bio or Google profile, or kiosk mode on a tablet at the counter. A name is all a guest gives, with no app and no account.
- Kiosk mode that never keeps one guest's details for the next. She picks her service on the tablet without saying it out loud, and the next guest starts on a clean screen.
- Services with their own minutes. Brow wax, brow threading, lip, chin, underarm, full leg, bikini, Brazilian: each counts for its own time, and the wait adds up each guest's choices.
- Per-esthetician times. If one esthetician finishes a Brazilian in 25 minutes and another in 40, set it per person. The wait uses each person's times and counts how long the current guest has been in the room.
- Pick an esthetician or "Anyone". Guests who prefer someone choose her and see her own wait. "Anyone" is the first open room.
- Add someone for friends before an event. A bride and her bridesmaids join on one ticket of up to five people, each with her own service and esthetician (or Anyone).
Forms and skin sensitivity
- A form before she joins. Set up a consent and skin-sensitivity form with the questions you ask (retinoids or Accutane, a recent peel or sunburn, blood thinners, allergies, pregnancy). It is signed on her phone before she joins or books.
- Ask once, once a year or every visit. Choose how often a returning guest signs, so a regular is not signing the same form every Thursday.
- Filed on the guest. The signed answers sit on her profile with the date and time, so the esthetician reads them before the room.
- A patch-test record. Log the service, the date, the result (negative, positive or pending) and a note under Trade details. A positive result is flagged first on the staff screen when she is called.
- Notes on every guest. Visit history and staff notes, found by phone number: the wax she prefers, skin that reacts, a note to go slow.
- Import your guest list from your old system or contacts, up to 50,000, with notes, birthdays and tags mapped from your columns.
- Seven languages on the join screens, following the language her phone is set to, so a guest can read the form and her wait in her own words.
Turn the room over fast
- The staff screen. Call next, seat, done, no-show and re-call from any tablet or phone.
- Station button. A private link per esthetician for a phone or tablet in the room. One big button finishes the visit and calls the next guest.
- The TV in the waiting area: now calling, up next, the current wait and a QR code for walk-ins, in your colors and logo.
- Free to step out. Her place lives on her phone, with a leave-now nudge. If she is called and does not come in, tap "Are you still coming?" and she answers 2, 5 or 10 minutes.
- Reviews. After the visit she rates it from 1 to 5, and every guest is offered your Google review link, whatever she rated.
- Insights. Busiest hours by weekday and hour, walk-ins, people who left the line and quoted versus real waits, so you can see when the lunch rush really starts.
- Aftercare at checkout. Soothing lotion, ingrown serum and pre-wax wipes go on the same bill as the service, with stock that drops as you sell and tips tracked for each esthetician.
- Hours and a cap. The line opens and closes on its own, stops walk-ins a set time before close and says the line is full when you reach your cap.
Booked services and bringing them back
Pro
- Online booking with deposits or a card on file, reminders 24 hours and 1 hour before and a refund cutoff you set.
- Rooms and equipment. Tell a service it needs a wax room, and online booking only offers times when one is free.
- Memberships and packages: a monthly brow club or a prepaid series of waxes, with the member discount at checkout.
- Loyalty stamp cards where the sixth brow is free, and standing appointments (weekly, every two weeks or monthly).
- Overdue regulars and one-tap rebook for the guest past her usual gap.
- Flash sales and email campaigns for a slow midweek morning or a pre-summer rush, sent to guests who agreed to hear from you.
A Friday before a holiday weekend
An example day, hour by hour, with the line on everyone's phone.
- 10:00
The line opens on its own. Two booked waxes are on the calendar, with the consent form already signed.
- 12:00
The lunch hour. Seven guests scan the counter code in ten minutes, each picks a service on her phone and none says it out loud.
- 12:10
A first-time guest signs the skin-sensitivity form. She ticks retinoids, and the esthetician sees it on the staff screen before the room.
- 12:35
A brow wax is done in nine minutes. The esthetician taps one button and the next guest is called, with the room turned over in a minute.
- 12:50
A guest steps out for lunch next door. Her place is on her phone, and her leave-now notice arrives when her turn is close, by push or by email.
- 1:15
A guest who stepped out does not come up. You tap "Are you still coming?" and she answers five minutes.
- 3:00
A bride and three bridesmaids join on one ticket of four, each with her own service.
- 4:30
The line reaches the cap, the join page says the line is full, and guests who were driving over choose another day.
- 6:00
Last walk-in joins 30 minutes before close. Nobody is surprised at the door.
- Monday
The summary email shows your busiest hours, walk-ins and people who left the line.
See NextUp Walk-in set up for waxing studios
Six screens, one system, always in sync — styled the way your customers and team will actually see it.
Why waxing studios move off the clipboard
- From a paper sign-in sheet: a guest no longer writes her service on a page the next guest reads. The consent form is signed on her phone and the service is picked on her screen, not read out at the counter.
- From an appointment-first app: those are built around the book. This adds a real walk-in line, a QR code at the counter and a live wait on her phone. On Pro you keep online booking, deposits and reminders.
- From a phone line: guests stop calling to ask how long it is. The wait is on the join page and on their phone.
- Your history comes with you: import your guest list yourself, with notes and birthdays mapped from your columns, so a regular is not a stranger on her first visit.
- Your guests stay yours: your booking page shows only your studio. There is no marketplace listing another wax bar next to you.
- Switching offer: your first month free on monthly billing with the code SWITCH, and you import your guest list yourself in a few minutes. See the switching guides.
More for this kind of business
Also built for
Comparing waitlist apps?
See comparisonSee how NextUp Walk-in compares with other booking apps: price per location, texts included, and who each app is actually built for.
Waxing studios: common questions
What is a waxing studio walk-in app?
It is a check-in and waitlist for wax bars and waxing studios that take walk-ins. A guest scans a code or taps a link, picks a service and watches her place and wait on her phone. The esthetician sees her forms and notes before the room.
Is there a waitlist app for waxing studios and wax bars?
Yes. NextUp Walk-in runs the walk-in line on every plan, with a wait that counts each service's own minutes and each esthetician's own times. Booking, deposits and reminders sit beside it on the Pro plan.
Can guests sign a consent form before they join?
Yes. Set up a consent and skin-sensitivity form, make it required, and it is signed on her phone before she joins or books. It is filed on her profile with the date and time, and you choose whether a returning guest signs once, once a year or every visit.
How do I ask about retinoids and skin sensitivity before the wax?
Put the questions on the form, such as retinoids or Accutane, a recent peel or sunburn, blood thinners and allergies. The signed answers are on her profile, so the esthetician reads them before the room. You can also log a patch test, and a positive result is flagged first on the staff screen.
How do guests check in privately?
They join on their own phone, or on the kiosk tablet at the counter, and pick the service there. Kiosk mode never keeps one guest's details for the next, so she does not have to say what she came for at the front.
Can guests wait outside the studio or in their car?
Yes. Her place and wait live on her phone, with a leave-now nudge. She can shop, eat lunch or wait in the car, and "Are you still coming?" lets her answer in 2, 5 or 10 minutes.
Do guests have to download an app?
No. They scan your QR code or tap your link and join in their phone's browser with a name and no account.
Can I show the wait on a TV in the waiting area?
Yes. A TV with an HDMI port and a small streaming device shows who is being called, who is next and the current wait, with a QR code for walk-ins, in your colors and logo.
Can I run walk-ins and appointments in the same studio?
Yes, on Pro. Booked guests sit on the calendar with deposits and reminders, and walk-ins join the line beside them. A cancelled time can go to the first walk-in it fits.
How do I make the wait fair for ten-minute and forty-minute services?
Set each service's minutes and each esthetician's own times. In services mode the wait adds up each guest's choices and counts how long current visits have been going. Insights compares the waits you quoted with real ones.
How do I handle the lunch-hour and pre-event rush?
Set a cap so the join page says the line is full, stop walk-ins a set time before close, and let a group of up to five join on one ticket. Insights shows your busiest hours by weekday and hour so you can staff the next rush.
Can I sell a monthly waxing or brow membership?
Yes, on the Pro plan. A membership renews monthly, includes the visits you set and takes the member discount off at checkout. You can also sell prepaid packages and loyalty stamp cards on Pro.
Can I keep notes on a guest's skin and preferences?
Yes. Every guest has visit history and staff notes found by phone number, and you can log a patch test with the service, the date and the result. A positive result shows first when she is called.
Can I sell aftercare products at checkout?
Yes. Soothing lotion, ingrown serum and pre-wax wipes go on the same bill as the wax, with stock that drops as you sell. Pay by cash, a pay link or QR on her phone, a saved card or a Stripe card reader, with tip buttons you set.
Can guests leave a review after a wax?
Yes. After the visit she rates it from 1 to 5, and every guest is offered your Google review link, whatever she rated. Reviews show up in your reports, so you see which services guests rate highest.
Can guests join in their own language?
Yes. The join screens come in seven languages and follow the language her phone is set to, so a guest reads the questions on the skin-sensitivity form and her own wait in her own words.
A quieter counter and a faster room.
Set up your first location in about two minutes. Your line can be live before your next walk-in.