How to split a bill at the counter, by item, by seat or on their phones

Where you split

Open the bill from the Checkout page in the dashboard, or press Checkout on the staff screen (the same panel is in the NextUp Walk-in app), then press Split this bill. It goes in three steps: how to split, this person’s share and how it is paid, then what is paid and what is left. Pay the rest starts the next share on what remains, and the bill closes by itself when the last share brings it to $0.

Evenly: the same share for everyone

Choose Evenly and split it 2 to 20 ways. NextUp Walk-in works out each share (“Share 1 of 3: $33.34”). The first payments take the extra cent and the last takes exactly what is left, so the shares add up to the bill. This is the one for a group of friends who ordered the same kind of thing.

By amount: half, the remaining balance or any figure

By amount offers Half, Remaining or Custom, where you type how much, up to what is left. It suits “I will put $40 on this one and the rest on the other card”, and it is the quickest way to take a part now and the balance later in the visit.

By item: each person pays for what they had

Tick the items this person is paying for. Something they shared, such as a bottle of shampoo or a hot towel, can be split ½, ⅓ or into any number of shares up to 20. NextUp Walk-in works out what the items come to after a member’s discount, with sales tax on the taxable items, and with a deposit or a gift card on the whole bill shared out in proportion. The last person’s items take what is left to the cent.

Items someone has paid for show as paid, with who paid, and cannot be picked again. An item that has been paid for cannot be changed or taken off the bill until that payment is given back. A gift card can pay for one person’s items on its own.

By seat: for restaurant tables

On the Restaurant plan, servers put each item on a seat. Press Split this bill and choose By seat: each seat pays for its own items and an even share of the items for the table, such as a shared appetizer or a bottle of wine. The last seat takes what is left of the shared items, so the seats add up to the bill. Each seat’s amount is on its button, and a paid seat shows Paid. The setup is described in restaurant waitlist and table management.

Across phones: everyone pays their own share

Coming soon with card payments: on the Their phone tab you will make a QR code and link for one share, and the person scans it, adds their own tip and pays on their own phone. Several people can pay at once, and a share left unpaid goes back to the balance after about half an hour.

Tips, receipts and refunds on a split bill

Each payment can have its own tip, worked out on its share, or you can turn on a tip on the whole bill. It is allowed once per bill, and a second one is refused. A tip handed over in cash is typed under “Tipped in cash” and goes to that team member for payroll; it is not counted in the close-out drawer.

Receipts, the close-out and reports list each payment. A refund goes back one payment at a time, the way it was paid, and a bill with money on it cannot be cancelled until those payments are given back. For what happens to bills that never get paid, see unpaid bills and the end-of-day close-out.

Which split for which business

A barbershop or salon with friends in back-to-back chairs: even or by item. A family color service: by amount, half and half. A tattoo studio with a group booking: by item, so each person pays for their own piece. A restaurant: by seat, and let guests pay on their phones. For bills that are not groups, the same checkout takes one payment.