Mindbody alternative for walk-in shops
Looking for a Mindbody alternative for a walk-in shop? Here's how NextUp Walk-in compares on price, texts and what's included, and when Mindbody might suit you better.
| Feature | NextUp Walk-in | Mindbody |
|---|---|---|
| Starting price | Walk-in: $29/month for your first location, $19 for each additional one. Pro, with appointments: $59 and $39. 3 team members included per location, then $10/month each | Starting at $79/month per location (Starter); Accelerate and Ultimate are quoted |
| Free plan or trial | No free plan: a 14-day free trial with every Pro feature | No free plan published on its pricing page |
| Texts | We pay for your first 500 a month, plus 250 for each extra location; then $0.03 each (texting switches on soon) | Unlimited confirmation and reminder texts on Accelerate and above; marketing texts on Ultimate |
| Online payments | Card payments are coming soon (Early Access). Stripe's 2.9% + 30¢ online, plus NextUp Walk-in's 0.5% card fee (at most $1 a payment, never on tips). Your clients pay no booking fee | Mindbody Payments on every plan: a percentage its pricing page does not state, plus a fixed $0.10 to $0.30 per transaction |
| Where clients book | No marketplace: your booking page, link, emails show only your business, with no ads for other shops | Clients can also book you in the Mindbody app, a marketplace of fitness and wellness businesses; listing is free, and a new client delivered by the app costs 20% of their first purchase, capped at $30 |
| Built for | Shops that take walk-ins and bookings: barbershops, salons, tattoo, auto service, repair, grooming | Fitness, beauty and wellness businesses: studios, gyms, salons and spas |
Mindbody figures are from Mindbody's pricing page, checked October 2026. Prices change, so check theirs for today's. Mindbody is a trademark of its owner; NextUp Walk-in isn't affiliated with it.
- NextUp Walk-in3 team members a location included, then $10/month each$67
- MindbodyStarter: $79/month per location; Accelerate and Ultimate are quoted$237 $170 more
Each app's published monthly price, before taxes, texts and extra team members; theirs as listed on their own pricing pages, checked October 2026. Prices change: check theirs for today's.
What you get with NextUp Walk-in
- Customers join from a QR code or your link on their phone: no app, no account
- Their place and wait, live on their phone (opt-in text alerts coming soon)
- A now-serving TV display for your waiting area
- A door tablet for walk-ins without a phone
- A staff screen to call, start and finish visits
- A best time to come today, each person’s own wait, and family tickets for a parent and kids
- Customer screens in English, Spanish, Vietnamese, Korean, Portuguese, Haitian Creole and Chinese
- On Pro: online booking and a team calendar, with email reminders and deposits (deposits coming soon)
- Checkout in cash (pay links, saved cards and Stripe card readers coming soon)
- Your services and prices, and who each customer asks for
- Your trade's own words, your logo and colors
- Insights: busiest days and hours, waits, top services
- Coming soon (Early Access). Online tips straight to each person's bank, and on Pro, booth rent and suite rental collected for you
- A read-only link so ChatGPT, Claude and other AI assistants can look up your live wait and hours
- Passkey sign-in: Face ID, fingerprint or device PIN
- Runs in any browser on a phone, tablet, computer or streaming stick, or in the NextUp Walk-in app for Apple TV, Roku and Fire TV
When Mindbody might fit better
Honestly: Mindbody may suit you better if you run classes and want clients from a large fitness and wellness marketplace, with unlimited user logins. NextUp Walk-in's Pro plan has online booking beside the walk-in line, with deposits coming soon, and no marketplace.
NextUp Walk-in’s Pro plan runs the walk-in line and the appointment book together, with checkout, your client list and email campaigns, priced per location.
Compare other waitlist appsWhat taking payments really costs
The card rate is one line of the bill. The rest is the subscription, fees for each person on your team, and anything added on top of each payment. NextUp Walk-in is priced per location with 3 team members included at each, then $10 a month for each one after. Card payments are coming soon (Early Access); once they’re live, it takes tips, bills, deposits, no-show fees, packages and memberships through Stripe, with Stripe's own fee and NextUp Walk-in's capped 0.5% card fee on top, never on tips.
Once NextUp Walk-in’s card payments switch on (coming soon, Early Access): NextUp Walk-in adds its 0.5% card fee (at most $1 a payment, never on tips) on top of Stripe's published rate. On subscriptions, Mindbody's Starter is $79 a month per location with unlimited users; NextUp Walk-in is $29 for the first location with 3 team members included, then $10 a month each.
- Stripe's 2.9% + 30¢ for a card payment online or 2.7% + 5¢ on a card reader, 0.8% by bank (at most $5)
- NextUp Walk-in's card fee: 0.5% of a card payment, at most $1, and never on tips or rent
- No booking or convenience fee for your clients: they pay the price on your menu
- Pay your team through NextUp Walk-in for Stripe's own payout fees: $2 a month per person paid, plus 0.25% + 25¢ per deposit, and you choose who pays them
- Instant payouts to a debit card for Stripe's 1%
What shop owners and clients complain about
Of 87 recent 1–3 star reviews, the most common themes were bugs and outages (33), pricing (21), confusing screens or updates (17), support (17) and having to use an app or log in (15).
NextUp Walk-in has no marketplace listing other shops, so your clients are never shown a competitor, and there is no new-client or boost commission. The price is per location, as published on the pricing page. Customers join NextUp Walk-in from a QR code or a link and follow their live place in line on their own phone, with no app to download and no account to make.
Source: recent 1–3 star reviews on the US App Store, read October 16, 2026. Themes were counted by keyword, so one review can count in several, and reviewers include both businesses and their clients.
Questions about Mindbody
How much does Mindbody cost?
Its pricing page starts Starter at $79 a month per location with unlimited users; Accelerate and Ultimate are quoted by sales. NextUp Walk-in is $29 a month for the first location with 3 team members included, then $10 a month each.
Does Mindbody take a cut of new clients?
Listing in its app is free. A new client the app delivers costs 20% of their first purchase, capped at $30; bookings after that are commission-free. NextUp Walk-in has no marketplace and no new-client fee.
Can I run walk-ins as well as bookings on NextUp Walk-in?
Yes. The walk-in line is the main screen, and Pro adds online booking beside it. Deposits for bookings are coming soon (Early Access).
Try it on a Saturday
14 days free, with every Pro feature. Set up a location in about two minutes.