Gift cards, store credit, memberships and packages
Your team applies a gift card, store credit, a membership or a package to the bill at checkout, alone or with any other way to pay. Selling them is on Pro.
- Who turns it on
- Nobody: applying them is on for every business
- Applied by
- Your team, on the bill at checkout
- Combine with
- Any other way to pay, for the rest of the bill
- Selling them
- Pro
- Balances clients hold
- Always honoured, on any plan
- NextUp Walk-in’s card fee
- None on gift card redemptions or store credit spent
Where Customers Can Use Gift cards, store credit, memberships and packages
Every place a customer pays through NextUp Walk-in, and whether Gift cards, store credit, memberships and packages is there.
- Pay link and QR codeYour team applies them at checkout; the customer can then pay any rest on a pay link. No
- Booking depositThey are applied to the bill at the visit, not to an online booking deposit. No
- Online gift cardCustomers can buy a gift card online on Stripe’s secure page; selling gift cards is on Pro. Yes
- The NextUp appYour team applies a gift card, credit, membership or package to the bill in the NextUp app. Yes
- Card reader (S700, M2)They aren’t paid on a reader; any rest of the bill can be. No
- Tap to Pay on AndroidThey aren’t paid with Tap to Pay on Android; any rest of the bill can be. No
Booking deposits and selling gift cards are Pro features. Every other place is on every plan.
How a Customer Pays
- The customer says what they holdA gift card code, store credit on their account, a membership or a package.
- Your team applies itAt checkout they apply the amount to the bill. A gift card can cover all of it or part of it.
- Pay the restAnything left is paid another way: cash, a saved card, a card reader or a pay link.
- The bill closesEach part is recorded on the bill, and the gift card or credit balance goes down by what was used.
What You Do
- Selling gift cards, store credit, memberships and packages needs the Pro plan.
- Applying a gift card, credit, membership or package a client already holds needs nothing extra.
Good to Know
- If you move off Pro, balances your clients already hold are always honoured.
- NextUp Walk-in charges no card fee on gift card redemptions or on store credit spent.
- A client who tops up store credit by card pays the normal card fee on that top-up.
- The amount of a gift card or credit applied is recorded on the bill beside any other payment.
Questions About Gift cards, store credit, memberships and packages
Can I sell gift cards on the Walk-in plan?
No. Selling gift cards, store credit, memberships and packages is on Pro. Applying ones a client already holds is on every plan.
What happens to balances if I leave Pro?
Balances clients already hold are always honoured.
Is there a NextUp Walk-in fee when a gift card is used?
No fee on gift card redemptions or on store credit spent. A card top-up of store credit pays the normal card fee: NextUp Walk-in’s card fee is 0.5% of card payments, never on tips, at most $1 a payment, on top of Stripe’s processing fee.
Can a gift card pay part of a bill?
Yes. Apply any amount up to the card’s balance and pay the rest another way.
Can a customer buy a gift card online?
Yes, on Stripe’s secure page, when you sell gift cards on Pro. Wallets, cards and the other methods you have on appear there.
Payments are processed by Stripe on your own Stripe account; NextUp Walk-in never holds your money. NextUp Walk-in’s card fee is 0.5% of card payments, never on tips, at most $1 a payment, on top of Stripe’s processing fee.