# NextUp Walk-in: the marketing pages in full The text of the product, pricing, feature, industry and comparison pages of https://nextupwalkin.com, for AI assistants. A short guide is at https://nextupwalkin.com/llms.txt. Every page also has its own markdown copy at the same address plus .md. --- # Walk-in Queue App & Virtual Waitlist | NextUp Walk-in Source: https://nextupwalkin.com/ > Walk-in queue app with live wait times, a waiting-room TV, a door tablet and client records. Free for 1 location, or a 14-day free trial of Pro. # Walk-in queue app with live wait times Run your whole floor from every screen. Walk-ins join from their own phone and see the live wait. Your team calls them up from one screen, and the line stays in sync on the waiting-area TV and your dashboard. No clipboard, no crowded lobby. - Step 1 · Walk-insThe check-in line Walk-ins join from their own phone, the Door Tablet or the front desk, and see the live wait. Your team calls the next person from one screen, and the TV in the waiting area follows. - No app for customers to install - Every screen updates the moment the line moves [See the line, TV and Door Tablet](https://nextupwalkin.com/product/waitlist-tv) - Step 2 · BookingsAppointments beside the line Customers book online and the calendar sits next to the line, so booked visits and walk-ins share one day. Appointments come with the Pro plan. - Booking from your own link - An opening can go to the next person in line [See calendar and booking](https://nextupwalkin.com/features/calendar-and-online-booking) - Step 3 · PaymentCheckout at the end of the visit Finish on the same screen: the visit’s services are already on the bill, add a tip, take payment and give a receipt. - Services and tip on one bill - A receipt when the visit is done [See money, checkout and receipts](https://nextupwalkin.com/product/payments) - Step 4 · Pay dayKnow what your team is owed Commissions, tips and payroll are worked out from the visits already recorded, so pay day starts from a statement of what each person is owed. Team pay comes with the Pro plan. - Commission per team member - Tips shared the way you choose [Start your free trial](https://nextupwalkin.com/signup) [Try the demo, no sign-up](https://nextupwalkin.com/try-demo) Now Calling Priya S. **Linh**is ready for you Up Next - 1Renee M. - 2Grace O. ~15 min Current Wait ~15 min Scan to join the line 4 PM73° 5 PM71° 6 PM68° Sound onNextUp LLC On the TV Live wait, quoted at the doorThe TV shows who's nextNo app to downloadextUpStaffLacquer Nail StudioLive Open for walk-insLog out Who's calling?**Linh**Next: Renee M.**Tara**Next: Grace O.**Mia**Next: Renee M. Called 1**Priya S.**Waiting**21:30**called 1 min ago · textedOn the way · about 2 min (replied 0:40 ago) with LinhGel manicure45 min Services Check out Start Call again Still coming? Back No-show At the station 1**Dana W.**At the station**12:05** with MiaSpa pedicuredone ~3:52 Done Waiting 5~15 min for someone joining now1**Renee M.**Waiting**16:40**Gel manicure Call Start 2**Grace O.**Waiting**11:05** wants TaraSpa pedicure Call Start 3**Kim T.**Waiting**4:12**Polish change Call Start Your team's screen app.nextupwalkin.com/dashboard/insights **Lacquer Nail Studio**Support Center**Insights**Last 30 days · compared with Aug 5 – Sep 3, 20267 days30 days90 days12 monthsChoose datesExcel Walk-ins **1,027**+20% vs previous 30 days Served **955**+19% Average wait **15 min**−3 min No-shows **4.2%**−1.1 pts Revenue estimated, list prices**$38,995**+22% **Walk-ins per day**Last 30 daysShow table This period Previous 30 days **Right now**The line at one location, live.Open **Lacquer Nail Studio**Nail salon **5**waiting**~15m**wait**3**nail techs - 1Renee M.Next - 2Grace O.9 min - 3Kim T.15 min **Busiest times**By day and hourShow table 8 AM9 AM10 AM11 AM12 PM1 PM2 PM3 PM4 PM5 PM6 PM7 PM8 PM9 PMMonTueWedThuFriSatSun **Popular services**Visits that chose eachShow table Gel manicure472Spa pedicure318Polish change175 **Quoted vs actual wait**Told vs real wait **87%**of customers were called within 5 minutes of the wait we quoted+4.0 pts vs previous 30 days Your dashboard 9:41 Walk to Luis - Straight ahead16 ft - Turn right10 ft - Turn left4 ft - Station 9, on the right Not where you are? You YouYour routeStation 9 I'm on my wayI'm here 9:41 Your spot#2About **15 min**· around 3:40 PM1 person ahead of you This page updates live. Feel free to step out. In line as Grace O. Leave the line Lacquer Nail Studio Grace O. You're up!**Linh** is ready for you.Head to the front now. Running late?Let Lacquer Nail Studio know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it On their phone - - - - The demo is a shop that is already set up, with no sign-up and no card. Want a hand starting your own? [Get set up with us](https://nextupwalkin.com/contact?topic=setup). - Walk-in plan $29 a month for the first location, $19 for each one after - 14-day free trial, or [start on Free](https://nextupwalkin.com/signup?plan=free) - Every Pro feature in the trial. Card needed, not charged until the trial ends - No app needed to join - 3 team members included per location **Our Founding Barber:** Trinidad Corrales runs the walk-in line at Fade Factor in Jacksonville, NC on NextUp Walk-in. Founding Partner [Read his story](https://nextupwalkin.com/customers/fade-factor) 6 Live everywhereSix screens, one line The customer's phone, the TV Display, the Door Tablet, the Staff Screen, Queue Status and each Station Screen all show the same line, and all update the moment someone joins or is called. - Customers join from their own phone, with no app - Call the next person once and every screen follows 16 Built for your tradeMade for 16 kinds of business Barbershops, salons, pet groomers, restaurants and more. Every screen uses the words of your trade, and anything that does not fit it stays out of the way. - Team, service and visit names follow your type - A starter website made for each one 26 Website builder26 website style kits Start from the starter site made for your trade (one for each of the 16 kinds of business), pick one of 26 style kits, then make it yours. Your words and pictures stay when you change the look. - Plus 14 ready-made themes for your customer screens, with your logo and accent color - Use your own domain [See the website builder](https://nextupwalkin.com/website-builder) 4 PricingFour plans: Free, Walk-in, Pro and Restaurant Free covers one small line: 1 location, 1 team member, 50 check-ins a month, every app, no card. Paid plans are priced per location. Walk-in is $29 a month for your first location and $19 for each one after. Pro, $59, adds appointments, memberships, commissions and payroll. Restaurant, $69, adds the floor plan. - 3 team members included per location on Walk-in and Pro, then $10 a month each - Yearly billing: two months free [See pricing](https://nextupwalkin.com/pricing) 14 Free trial14 days free, every Pro feature Set up your line, put the code by the door and run real days with real customers. A card is needed to start, but nothing is charged until the trial ends, when the plan is charged unless you cancel first. - Card needed to start, and no charge until the trial ends - If you don't subscribe, the business moves to the Free plan and nothing is deleted ## Watch it in a minute A customer joins from their phone, the team calls them up, and the TV keeps up. [Try a demo](https://nextupwalkin.com/try-demo)A shop that is already set up. No sign-up and no card.Read the transcript Barbershops. Tattoo studios. Nail salons. Auto shops. When walk-ins pile up, nobody knows how long they'll wait. NextUp Walk-in fixes that. Customers scan a code and join your line from their own phone. No app to download, and no account to make. Your team runs the line from one screen. Call the next person with a tap, and the TV tells them it's their turn. On Pro, clients book online too. They choose a service, who they'd like, and a time that's free. Insights show your busiest days and hours, your average wait, and how many people you served, compared with last month. And every screen wears your brand, whatever your trade. Try our live demo line at nextupwalkin.com/demo, and start your fourteen-day free trial. ## How a walk-in waitlist works Three steps for the customer, and nobody has to stand by the door. Just need a line? Choose the simple walk-in list in setup: customers sign in, you call the next one. - Step 1 ### Scan and join A code by the door, or the link on your Instagram or Google profile. A name is all they need. No app, no account. - Step 2 ### Wait anywhere Their place in line lives on their phone and updates live, so they can wait in the car, the coffee shop, or on a bench outside. - Step 3 ### Get called Their phone shows it’s their turn and their name goes up on the TV with a chime. - Step 4 ### Get shown the way Where a shop has mapped its floor, the TV and their phone show the route to the chair, and an arrow walks them there. Now Calling Marcus J. **Chris**is ready for you Up Next - 1Devon K. Current Wait ~15 min Scan to join the line 4 PM73° 5 PM71° 6 PM68° Sound onNextUp LLC On the TV First nameMobile (Optional)(555) 555-0123Who would you like?AnyoneJoin the line YOU'RE IN LINE#3About ~15 min. Watch the TV for your name. 9:41 Your spot#2About **15 min**· around 3:40 PM1 person ahead of you This page updates live. Feel free to step out. In line as Tom B. Leave the line Fade Room Barbershop Tom B. You're up!**Chris** is ready for you.Head to the front now. Running late?Let Fade Room Barbershop know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it Scans and joins 9:41 Your spot#1About **Now**· around 3:40 PM0 people ahead of you This page updates live. Feel free to step out. In line as Alicia T. Leave the line Fade Room Barbershop Alicia T. You're up!**Chris** is ready for you.Head to the front now. Running late?Let Fade Room Barbershop know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it Gets called ## See your walk-in queue app in action Six screens, one system, always in sync. Pick your kind of business to see every screen the way your customers and team will. [Take the full product tour](https://nextupwalkin.com/product) ## The details your customers notice Small touches that make a walk-in feel looked after. CALK ### "Chris is ready for you" Add your team with photos, and let customers ask for their favorite. When they're called, the TV and their phone show who's ready for them. Skin fade+ Hot towel50 min · $45 ### Their services, added up Customers pick services and add-ons as they join and see the time and price before they commit. Your team sees them on every row. 2 min5 min10 min ### "Are you still coming?" One tap on the Staff Screen asks their phone. They answer 2, 5 or 10 minutes away, or that they can't make it, so you know whether to call the next person. ## How much are abandoned visits costing you? Some people who join a walk-in line are never served. They cancel, or the wait runs out. Enter your weekly visits, your walk-out rate and average ticket to see what that is worth. [Calculate my walk-out loss](https://nextupwalkin.com/tools/walk-out-calculator) Your % Set your own walk-out rate: the share of people who join and are never served. The calculator starts at an example of 10%. ## Everything to run the shop, from one chair to many locations The line, the TV Display, checkout, client records and insights, with appointments on Pro. One dashboard for owners, managers and every team member. [Browse every feature](https://nextupwalkin.com/features) ### Insights that show you what to fix Walk-ins, wait and no-shows against the previous period, your busiest times, popular services, and how close each quoted wait came to the real one. ### Your service menu, ready in minutes Start from suggested services for your trade, or import a spreadsheet. Set prices and times per location, and who does what. ### Waits that know who's being served Estimate from your average visit, or from each customer's services and how long current visits have been going. ### Your brand on every screen Your logo and colors, 14 themes and 58 heading fonts on the phone, the Door Tablet and the TV. ### One location or many Each location with its own hours, team and PIN, and 3 team members included at each. Invite owners and managers as you grow. Pro ### Gift cards, loyalty and memberships Sell digital gift cards, give regulars a punch card in your colors and logo, or offer recurring memberships. ### Client profiles and no-show protection See every visit, leave notes, and know at a glance who is reliable and who often misses. On Pro appointments, save a card or take a deposit and charge a no-show fee. Pro ### Walk-ins and online booking, together The Saturday rush stays a line. People who want a time book a slot, or a weekly series, with a reminder and a reschedule link. Drag a booking to move it. One team, one screen. ### Found by ChatGPT, Claude and other AI assistants Assistants that support MCP can look up your business, its live wait, services and hours, and send the customer to check in or book. It is read-only and needs no sign-in. Add check-in or booking to your Apple Maps and Yelp pages with the copy-ready steps on Get found online. ## What a walk-in shop actually gets The same pieces other waitlist products sell as credits, add-ons or hardware. Competitor prices below are from their sites in September 2026. ### The waiting room is included A now-serving TV and a Door Tablet come with every plan, Free included, and the TV reads names aloud and shows the local weather. ### Priced per location Walk-in is $29 for the first location and $19 for each one after, with 3 team members included at each, and the Staff Screen runs in a browser you already have. Other booking apps can charge per user, per text or on top of a POS plan: [see how they compare](https://nextupwalkin.com/compare). ### The wait follows the work Estimate from an average visit, or play the line forward from each customer's services and who is on duty. Insights shows how close each quoted wait came to the real one. ### Your customers stay yours NextUp Walk-in has no marketplace app sending your clients to the shop down the street. Your booking page, link and emails show only your business: no ads, no "similar places nearby". The one shared town listing of wait times is off unless you turn it on. [Compare NextUp Walk-in with the other waitlist apps](https://nextupwalkin.com/compare) ## What owners say - We have a lot of barbers in the shop, and with a paper clipboard nobody could keep track of who was next or how long the wait really was. People would walk in, see the clipboard and a room full of people, and a lot of them, parents with kids especially, would figure it was going to take forever and walk right back out. And when someone asked a barber how long it would be, that barber often didn't know, so we'd give the wrong answer and lose them anyway. Now they check in on the kiosk, look up at the TV, or scan the QR code on our front window before they even walk in. Everybody can see where they stand. It finally feels like a modern shop. **Trinidad Corrales**Owner, Fade Factor, Jacksonville NCTrinidad earns money from NextUp Walk-in.[Read the full story](https://nextupwalkin.com/customers/fade-factor) ## And everything around the line Team pay, the apps, restaurants, guides and security each have their own page. [Team pay and booth rent](https://nextupwalkin.com/product#payouts) [The apps on every device](https://nextupwalkin.com/apps) [Restaurants: floor plan, table orders and the bill](https://nextupwalkin.com/industries/restaurants) [Guides for running a walk-in line](https://nextupwalkin.com/blog) [Security built in, on every plan](https://nextupwalkin.com/security) ## Simple pricing, per location No setup fees and no contract. Walk-in and Pro include 3 team members at every location, then $10 a month for each one after. Restaurant includes unlimited team members. $29/month Your first location $19/month Each additional location - The walk-in line, TV, Door Tablet, client records, checkout, tips and reviews, with two-factor authentication - 3 team members per location included, then $10 a month each - 14-day free trial with every Pro feature - Or [start on Free](https://nextupwalkin.com/signup?plan=free): 1 location, 1 team member, 50 check-ins a month, every app, no card [Start your free trial](https://nextupwalkin.com/signup) [Pricing details](https://nextupwalkin.com/pricing) ### Know a business that would like NextUp Walk-in? Send them your referral link from Billing. Their first paid month is free on monthly billing. Once they start paying, you get a credit worth one month of your plan, up to the amount of their first payment, for up to 12 referrals a year. [See how referrals work](https://nextupwalkin.com/pricing) ## What is a walk-in queue app? A walk-in queue app replaces the paper sign-in sheet and the crowded lobby. Customers join the line from their own phone, see their place and the live wait, and come back when it is their turn. NextUp Walk-in adds a waiting-room TV, a door tablet and client records, with no app for your customers to download. How does a walk-in queue app work? A customer scans a QR code, taps a link or uses the door tablet, enters a name and joins the line. They see their place and the wait on their phone, your team calls the next person from one screen, and the waiting-room TV follows along. Do my customers have to download an app? No. Customers join and watch their place in their phone browser. Only your team uses the staff screens. Can customers wait somewhere else instead of the lobby? Yes. Their place lives on their phone, so they can step out and come back when they are called. What kinds of businesses use a walk-in queue app? Barbershops, hair and nail salons, spas, tattoo and brow studios, vets, car washes and other shops where people walk in. NextUp Walk-in has a page for each trade. Is a walk-in queue app the same as a booking app? No. A queue handles people who arrive without an appointment. NextUp Walk-in runs walk-ins on every plan, and Pro adds appointments on the same line. Does it work with a TV in the waiting room? Yes. The waiting-room TV shows the live line and calls the next person, using a streaming stick or a native TV app. ## Give your customers their time back. Set up your first location in about two minutes, or tell us about your shop and we'll help you get your line, team and TV ready. [Start your free trial](https://nextupwalkin.com/signup) [Get set up with us](https://nextupwalkin.com/contact?topic=setup) [Common questions](https://nextupwalkin.com/help#faq) --- # Apps for Android & TV, iPhone Soon | NextUp Walk-in Source: https://nextupwalkin.com/apps > A client app in your colors for joining the line, messages and, on Pro, booking; the staff screen on any tablet or phone; and the dashboard anywhere. NextUp Walk-in apps # One NextUp Walk-in, on every screen in the shop Your clients get your business in their pocket. Your team runs the line from an iPad or their phone. You run everything from wherever you are. One account, every device, included in every plan, Free included. [Start your free trial](https://nextupwalkin.com/signup) [See it for your role](https://nextupwalkin.com/apps#roles) Live today**5**In your browser, and as apps for Apple TV, Android, Fire TV and Roku — ready to use right now - Available today in**Any Web Browser**Phones, computers & TVs - [Get it onApp StoreApple TV](https://apps.apple.com/app/id6818952670) - [Get it onGoogle PlayAndroid phones & tablets](https://play.google.com/store/apps/details?id=com.nextupwalkin.app) - [Get it onAmazon AppstoreFire TV](https://www.amazon.com/dp/B0HKQ7TVLX) - Coming soon**4**Apps for iPhone & iPad, Google TV & Android TV, LG and Samsung are on the way - Coming soon to**App Store**iPhone & iPad - Coming soon to**Google Play**Google TV & Android TV - Coming soon to**LG Content Store**LG smart TVs - Coming soon to**Samsung Apps**Samsung smart TVs app.nextupwalkin.com/dashboard/client-app Fade Room BarbershopHomeStaffClientsCheckoutCalendarMarketing kitOPERATIONSMONEYSELLGROWClient RetentionFeedbackLoyaltyClient AppEmail MarketingPrint & DisplayGet Found OnlineFlash SalesCATALOGRECORDSSETTINGS ### Client App Your clients book, check in, see their appointments and message your team in the NextUp app on Google Play now, and coming soon to the App Store. **Your app link**app.nextupwalkin.com/download?invite=K7QM2XPACopyInvite code**K7QM-2XPA**CopyDownload QR **Let clients message your team** · clients write to the team member they choose, or to the business. **Connected clients 38Alicia Torres**alicia@example.com · joined todayStop messages**Devon King**devon@example.com · joined yesterdayStop messages**Marcus Johnson**marcus@example.com · joined Oct 2Stop messages**Jamal Wright**jamal@example.com · joined Oct 1Stop messages **Link and code**A new link retires the old one and its QR code. Clients already connected stay connected.Make a new linkTurn off invites --- # Walk-in Waitlist App Prices Compared | NextUp Walk-in Source: https://nextupwalkin.com/compare > Walk-in waitlist app alternatives: NextUp Walk-in vs Waitwhile, Waitlist Me, Squire, Booksy and more, with price per location, texts and TV display compared. # Walk-in waitlist apps and alternatives, compared Looking for an alternative to your waitlist or booking app? the NextUp app next to 33 other apps, from Waitwhile and Waitlist Me to Squire and Booksy: price per location, what's included and what's built for walk-in shops, so you can decide which fits your business. Walk-in waitlist apps side by side AppStarting priceFree plan or trialOnline payments The NextUp appWalk-in: $29/month for your first location, $19 for each additional one. Pro, with appointments: $59 and $39. 3 team members included per location, then $10/month eachFree plan: 1 location, 1 team member, 50 check-ins a month (every app included), no card needed; paid plans have a 14-day trial with every Pro featureStripe's 2.9% + 30¢ online, plus NextUp Walk-in's 0.5% card fee (at most $1 a payment, never on tips). Your clients pay no booking fee [Squire](https://nextupwalkin.com/compare/squire)$30/month (Independent, one barber)No: a 14-day free trial (as of Oct 30, 2026, on its pricing page)2.9% + 30¢ online, 2.5% + 20¢ in person; clients may pay a booking fee, and 30-minute payouts cost extra [Booksy](https://nextupwalkin.com/compare/booksy)$29.99/month plus tax, plus $20/month for each additional staff memberNo: a 14-day free trial2.69% + 30¢ online, 2.49% + 10¢ on their card reader; 30-minute payouts cost 1.5%, next-day payouts are free [theCut](https://nextupwalkin.com/compare/thecut)Pro $25/month for a barber (Free is $0); the owner’s Shop account is $0/monthYes: Free for barbers at $0 and, as of Oct 30, 2026, a $0 Shop plan for owners; a 30-day Pro trial, no card2.75% on its pricing page, through Stripe; standard deposits are free and instant deposits cost 1.5% [Vagaro](https://nextupwalkin.com/compare/vagaro)$30/month for one location ($23.99 shown as an exclusive rate for the first 6 months), plus $10/month for each extra bookable calendar license (you pay for up to seven licenses; more staff after that cost nothing extra)No: a 30-day free trialCard rates not listed on its pricing page (checked October 2026) [Fresha](https://nextupwalkin.com/compare/fresha)$19.95/month (Independent, one bookable team member); Team is $14.95/month per team memberNo: a 7-day free trial2.79% + 20¢ online, 2.29% + 20¢ in person, 3.30% + 20¢ keyed in, plus $0.10 per Tap to Pay authorisation; card readers from $139 [Square Appointments](https://nextupwalkin.com/compare/square-appointments)Free $0; Plus $49/month and Premium $149/month per locationYes: Square Free at $0 a month; a 30-day free trial of Plus and PremiumSquare’s own processing: 2.6% + 15¢ in person and 3.3% + 30¢ online on Free; 2.9% + 30¢ online on Plus and Premium Other apps' figures are from their own pricing pages, checked October 2026; prices change, so check theirs for today's. Names are trademarks of their owners; NextUp Walk-in isn't affiliated with them. What 3 locations cost a month - NextUp Walk-in3 team members a location included, then $10/month each**$67** - Waitlist MePremium: a separate subscription for each location**$104.97 $37.97 more** - Square AppointmentsPlus: $49/month per location; Premium is $149/month per location**$147 $80 more** - NextMeStarter, billed yearly: the price multiplied by your locations**$149.97 $82.97 more** - MindbodyStarter: $79/month per location; Accelerate and Ultimate are quoted**$237 $170 more** Each app's published monthly price, before taxes, texts and extra team members; theirs as listed on their own pricing pages, checked October 2026. Prices change: check theirs for today's. ## Round-ups [Best barbershop check-in apps for 2026, comparedAlphabetical, with sources](https://nextupwalkin.com/compare/best-barbershop-check-in-apps) [Waitwhile alternatives for small walk-in businessesAlphabetical, with sources](https://nextupwalkin.com/compare/waitwhile-alternatives) ## Detailed comparisons [The NextUp app vs WaitwhileFrom $31/month (Starter)](https://nextupwalkin.com/compare/waitwhile) [The NextUp app vs NextMe$49.99/month (Starter, billed yearly)](https://nextupwalkin.com/compare/nextme) [The NextUp app vs Waitlist Me$34.99/month (Premium)](https://nextupwalkin.com/compare/waitlist-me) [The NextUp app vs TablesReady$39/month (Starter, billed annually)](https://nextupwalkin.com/compare/tablesready) [The NextUp app vs QtracQuoted per deployment (their example: $1,144/month for 8 locations)](https://nextupwalkin.com/compare/qtrac) [The NextUp app vs Qminder$869/month (Business, 25 users, unlimited locations; 10% off yearly)](https://nextupwalkin.com/compare/qminder) [The NextUp app vs Toast TablesTables Plus $199/month (needs a Toast POS plan); base Tables not published](https://nextupwalkin.com/compare/toast-tables) [The NextUp app vs Yelp Guest ManagerBasic $159/month, or $129/month on an annual contract (up to 500 covers)](https://nextupwalkin.com/compare/yelp-guest-manager) [The NextUp app vs Squire$30/month (Independent, one barber)](https://nextupwalkin.com/compare/squire) [The NextUp app vs Booksy$29.99/month plus tax, plus $20/month for each additional staff member](https://nextupwalkin.com/compare/booksy) [The NextUp app vs thewaitlist$0/month (Free); Pro is $29/month](https://nextupwalkin.com/compare/thewaitlist) [The NextUp app vs Fresha$19.95/month (Independent, one bookable team member); Team is $14.95/month per team member](https://nextupwalkin.com/compare/fresha) [The NextUp app vs Vagaro$30/month for one location ($23.99 shown as an exclusive rate for the first 6 months), plus $10/month for each extra bookable calendar license (you pay for up to seven licenses; more staff after that cost nothing extra)](https://nextupwalkin.com/compare/vagaro) [The NextUp app vs GlossGenius$28/month (Standard), or $24/month billed annually](https://nextupwalkin.com/compare/glossgenius) [The NextUp app vs QLessNo published price: quote only (checked on qless.com)](https://nextupwalkin.com/compare/qless) [The NextUp app vs MindbodyStarting at $79/month per location (Starter); Accelerate and Ultimate are quoted](https://nextupwalkin.com/compare/mindbody) [The NextUp app vs Boulevard$159/month for one location (Salon & Spa Essentials, up to 5 providers); Premier $260/month and Prestige $364/month per location](https://nextupwalkin.com/compare/boulevard) [The NextUp app vs Square AppointmentsFree $0; Plus $49/month and Premium $149/month per location](https://nextupwalkin.com/compare/square-appointments) [The NextUp app vs WaitLinkPro $15/month (Starter is free)](https://nextupwalkin.com/compare/waitlink) [The NextUp app vs bavoliPlus $30/month or $300 a year (a Free plan too)](https://nextupwalkin.com/compare/bavoli) [The NextUp app vs Barber-OSSolo $29/month (one barber); Elite (Shop) $89/month](https://nextupwalkin.com/compare/barber-os) [The NextUp app vs ScanQueueEssential $49/month for up to 1,000 queue joins (Starter is free)](https://nextupwalkin.com/compare/scanqueue) [The NextUp app vs Barbershop Manager$99/month, or $891 a year, for one shop](https://nextupwalkin.com/compare/barbershop-manager) [The NextUp app vs QuevoGrowth $49/month per location (500 check-ins a month each, then $0.10 per check-in); Pro $99/month per location; Starter is free](https://nextupwalkin.com/compare/quevo) [The NextUp app vs Waitlist AppSolo $24.99/month (up to 500 visits); Pro $199/month per location or $1,490 a year (up to 3,000 visits); Starter free (checked Oct 26, 2026).](https://nextupwalkin.com/compare/waitlist-app) [The NextUp app vs theCutPro $25/month for a barber (Free is $0); the owner’s Shop account is $0/month](https://nextupwalkin.com/compare/thecut) [The NextUp app vs WaitQStarter $27/month billed annually (1 location, 5 staff accounts); Grow $49, Business $119](https://nextupwalkin.com/compare/waitq) [The NextUp app vs MakeTheQueueStarter $50/month billed annually (Free is $0); Business $100/month billed annually](https://nextupwalkin.com/compare/makethequeue) [The NextUp app vs Ozync$15/month billed annually, or $20 month to month, in the US (one plan)](https://nextupwalkin.com/compare/ozync) [The NextUp app vs HellaGood Next$14/month per location billed yearly, or $19.95 month to month (every feature)](https://nextupwalkin.com/compare/hellagood-next) [The NextUp app vs eWAITCore $15/month (the only plan shown), one live queue](https://nextupwalkin.com/compare/ewait) [The NextUp app vs ServqueueBasic A$45/month (Australian dollars, billed monthly); Growth A$99, Pro A$169, Enterprise custom](https://nextupwalkin.com/compare/servqueue) [The NextUp app vs TurnQueue$29 one time, not a monthly fee; its first 25 businesses get it free](https://nextupwalkin.com/compare/turnqueue) ## Common questions Is NextUp Walk-in cheaper than Waitwhile or Waitlist Me? NextUp Walk-in has a Free plan for one small line, and its paid plans start at $29/month. Waitwhile starts at $31/month, and Waitlist Me Premium is $34.99 per location. Does NextUp Walk-in have a free plan? Yes. Free covers 1 location, 1 team member (the owner counts) and 50 check-ins a month, with every app (the TV display and door tablet included), and our 'Powered by NextUp Walk-in' line. Free needs no card at sign-up; a card is taken only at checkout when you upgrade. Paid plans start at $29 a month with a 14-day trial of every Pro feature. How does NextUp Walk-in decide who gets the next walk-in? In the order customers joined the line. Each customer picks a team member or “Anyone” and sees that person’s wait, only people on duty are called, and for an “Anyone” walk-in the Staff Screen suggests who is free soonest. NextUp Walk-in doesn’t keep a turn count today, so a shop that shares walk-ins by straight rotation keeps that tally itself. What does NextUp Walk-in include that other walk-in waitlist apps charge extra for? A now-serving TV Display, a Door Tablet for walk-ins without a phone and your own branding throughout come with every plan, Free included. On every paid plan (Walk-in, Pro and Restaurant). No paid plan has to move up a tier for any of it. Can I switch to NextUp Walk-in from Waitwhile, Waitlist Me or another app? Yes. Setup takes about two minutes: add your services, put the QR code at the door, and pair the TV with the six-character code on the screen. To bring your clients, import the export from your old system (Excel, CSV, Google Sheets or contacts): NextUp Walk-in matches the columns and checks every row before anything is saved. From then on, everyone who checks in with a phone number is added to your client list unless they opt out. Which waitlist app is best for a barbershop or salon? NextUp Walk-in is built specifically for walk-in trades: barbershops, salons, tattoo studios, nail salons, auto shops and groomers. It includes the features those businesses need: a door tablet for customers without a phone, a now-serving TV display for the waiting area, a live place in line on their phone, and a staff screen with service and stylist selection. For booth-rental and suite shops, it also collects rent on a schedule and tracks online tips for each person, ready for payroll. ## Try it on a Saturday 14 days free, with every Pro feature. Set up a location in about two minutes. [Start your free trial](https://nextupwalkin.com/signup) [Take the tour](https://nextupwalkin.com/product) --- # Barber-OS Alternative for Walk-in Shops | NextUp Walk-in Source: https://nextupwalkin.com/compare/barber-os > Barber-OS Elite is $89/mo, and its walk-in kiosk is a $49/mo add-on. NextUp Walk-in includes a door tablet and TV display with its walk-in line, from $29/mo. # Barber-OS alternative for walk-in shops Looking for a Barber-OS alternative for a walk-in shop? Here's how the NextUp app compares on price and what's included, and when Barber-OS might suit you better. [Start your free trial](https://nextupwalkin.com/signup?from=barber-os) [See pricing](https://nextupwalkin.com/pricing) The NextUp app and Barber-OS side by side FeatureThe NextUp appBarber-OS Starting priceWalk-in: $29/month for your first location, $19 for each additional one. Pro, with appointments: $59 and $39. 3 team members included per location, then $10/month eachSolo $29/month (one barber); Elite (Shop) $89/month Free plan or trialFree plan: 1 location, 1 team member, 50 check-ins a month (every app included), no card needed; paid plans have a 14-day trial with every Pro featureA free online booking plan; a 7-day free trial of Solo and Elite Online paymentsStripe's 2.9% + 30¢ online, plus NextUp Walk-in's 0.5% card fee (at most $1 a payment, never on tips). Your clients pay no booking feeIntegrated payments and point of sale; card rate not found on the pages checked Built forShops that take walk-ins and bookings: barbershops, salons, tattoo, auto service, repair, groomingBarbershops and salons: booking, point of sale, inventory and team pay, with a walk-in kiosk add-on ($49/month) Barber-OS figures are from [Barber-OS's pricing page](https://www.barber-os.com/pricing), as of Oct 20, 2026. Prices change, so check theirs for today's. Barber-OS is a trademark of its owner; NextUp Walk-in isn't affiliated with it. ## What you get with the NextUp app - Customers join from a QR code or your link on their phone: no app, no account - Their place and wait, live on their phone - A now-serving TV Display for your waiting area - A Door Tablet for walk-ins without a phone - A Staff Screen to call, start and finish visits - A best time to come today, each person’s own wait, and family tickets for a parent and kids - Customer screens in English, Spanish, Vietnamese, Korean, Portuguese, Haitian Creole and Chinese - On Pro: online booking and a team calendar, with email reminders and deposits - Checkout in cash, by pay link, with a saved card or on a Stripe card reader - Your services and prices, and who each customer asks for - Your trade's own words, your logo and colors - Insights: busiest days and hours, waits, top services - Online tips tracked for each person, and on Pro, booth rent and suite rental collected for you - A read-only link so ChatGPT, Claude and other AI assistants can look up your live wait and hours - Passkey sign-in: Face ID, fingerprint or device PIN - Runs in any browser on a phone, tablet, computer or streaming stick, or in the NextUp app for Apple TV, Roku and Fire TV ## When Barber-OS might fit better Honestly: Barber-OS may suit you better if you want a full point of sale and retail inventory in the same app as your booking. NextUp Walk-in’s Pro plan runs the walk-in line and the appointment book together, with checkout, your client list and email campaigns, priced per location. [Compare other waitlist apps](https://nextupwalkin.com/compare) ## What taking payments really costs The card rate is one line of the bill. The rest is the subscription, fees for each person on your team, and anything added on top of each payment. NextUp Walk-in is priced per location with 3 team members included at each, then $10 a month for each one after. It takes tips, bills, deposits, no-show fees, packages and memberships through Stripe, with Stripe's own fee and NextUp Walk-in's capped 0.5% card fee on top, never on tips. Barber-OS lists integrated payments but no card rate on the pages checked. NextUp Walk-in’s rate is Stripe’s published rate plus NextUp Walk-in’s 0.5% card fee (at most $1 a payment, never on tips), the same for every business. - Stripe's 2.9% + 30¢ for a card payment online or 2.7% + 5¢ on a card reader, 0.8% by bank (at most $5) - NextUp Walk-in's card fee: 0.5% of a card payment, at most $1, and never on tips or rent - No booking or convenience fee for your clients: they pay the price on your menu - Team pay statements and payroll export: what each person is owed, less rent and advances [Every fee, with examples](https://nextupwalkin.com/pricing#processing-fees) ### Capped at $1 On top of Stripe's processing fee, NextUp Walk-in's fee is 0.5% of a card payment, never more than one dollar ($1). A $200 service and a $2,000 package carry the same $1 NextUp Walk-in fee. ### Tips stay yours NextUp Walk-in never charges a fee on tips. Only Stripe's processing fee applies, and you choose whether the tip or the business covers it. ### Not on everything Cash, gift-card redemptions, store credit you spend and booth rent carry no NextUp Walk-in fee. It only ever applies to card payments. ### No booking fee Your clients pay no booking fee to book with you online. ## Questions about Barber-OS Is NextUp Walk-in cheaper than Barber-OS for a shop? As of Oct 20, 2026, Barber-OS's pricing page lists Solo at $29 a month for one operator and Elite (Shop) at $89 a month, with its walk-in management kiosk as a $49-a-month add-on. NextUp Walk-in's Walk-in plan is $29 a month for the first location with the walk-in line, TV Display and Door Tablet included; Pro, with online booking, is $59. Both include 3 team members per location, then $10 a month each. Does NextUp Walk-in have a point of sale like Barber-OS? NextUp Walk-in has checkout for each visit, in cash or by card through your own Stripe account, and a Products page for retail items with stock at each location, low-stock alerts and products on the bill. Barber-OS lists point of sale, inventory and an online product store; NextUp Walk-in does not connect to another point-of-sale system. Also compare[The NextUp app vs Waitwhile](https://nextupwalkin.com/compare/waitwhile) [The NextUp app vs NextMe](https://nextupwalkin.com/compare/nextme) [The NextUp app vs Waitlist Me](https://nextupwalkin.com/compare/waitlist-me) [The NextUp app vs TablesReady](https://nextupwalkin.com/compare/tablesready) [The NextUp app vs Qtrac](https://nextupwalkin.com/compare/qtrac) [The NextUp app vs Qminder](https://nextupwalkin.com/compare/qminder) [The NextUp app vs Toast Tables](https://nextupwalkin.com/compare/toast-tables) [The NextUp app vs Yelp Guest Manager](https://nextupwalkin.com/compare/yelp-guest-manager) [The NextUp app vs Squire](https://nextupwalkin.com/compare/squire) [The NextUp app vs Booksy](https://nextupwalkin.com/compare/booksy) [The NextUp app vs thewaitlist](https://nextupwalkin.com/compare/thewaitlist) [The NextUp app vs Fresha](https://nextupwalkin.com/compare/fresha) [The NextUp app vs Vagaro](https://nextupwalkin.com/compare/vagaro) [The NextUp app vs GlossGenius](https://nextupwalkin.com/compare/glossgenius) [The NextUp app vs QLess](https://nextupwalkin.com/compare/qless) [The NextUp app vs Mindbody](https://nextupwalkin.com/compare/mindbody) [The NextUp app vs Boulevard](https://nextupwalkin.com/compare/boulevard) [The NextUp app vs Square Appointments](https://nextupwalkin.com/compare/square-appointments) [The NextUp app vs WaitLink](https://nextupwalkin.com/compare/waitlink) [The NextUp app vs bavoli](https://nextupwalkin.com/compare/bavoli) [The NextUp app vs ScanQueue](https://nextupwalkin.com/compare/scanqueue) [The NextUp app vs Barbershop Manager](https://nextupwalkin.com/compare/barbershop-manager) [The NextUp app vs Quevo](https://nextupwalkin.com/compare/quevo) [The NextUp app vs Waitlist App](https://nextupwalkin.com/compare/waitlist-app) [The NextUp app vs theCut](https://nextupwalkin.com/compare/thecut) [The NextUp app vs WaitQ](https://nextupwalkin.com/compare/waitq) [The NextUp app vs MakeTheQueue](https://nextupwalkin.com/compare/makethequeue) [The NextUp app vs Ozync](https://nextupwalkin.com/compare/ozync) [The NextUp app vs HellaGood Next](https://nextupwalkin.com/compare/hellagood-next) [The NextUp app vs eWAIT](https://nextupwalkin.com/compare/ewait) [The NextUp app vs Servqueue](https://nextupwalkin.com/compare/servqueue) [The NextUp app vs TurnQueue](https://nextupwalkin.com/compare/turnqueue) [Best barbershop check-in apps for 2026, compared](https://nextupwalkin.com/compare/best-barbershop-check-in-apps) ## Try it on a Saturday 14 days free, with every Pro feature. Set up a location in about two minutes. [Start your free trial](https://nextupwalkin.com/signup?from=barber-os) [Take the tour](https://nextupwalkin.com/product) --- # Barbershop Manager Alternative | NextUp Walk-in Source: https://nextupwalkin.com/compare/barbershop-manager > Barbershop Manager is $99/mo for one shop. NextUp Walk-in is $29/mo for your first location and $19 for each one after, with a TV display and door tablet. # Barbershop Manager alternative for walk-in shops Looking for a Barbershop Manager alternative for a walk-in shop? Here's how the NextUp app compares on price and what's included, and when Barbershop Manager might suit you better. [Start your free trial](https://nextupwalkin.com/signup?from=barbershop-manager) [See pricing](https://nextupwalkin.com/pricing) The NextUp app and Barbershop Manager side by side FeatureThe NextUp appBarbershop Manager Starting priceWalk-in: $29/month for your first location, $19 for each additional one. Pro, with appointments: $59 and $39. 3 team members included per location, then $10/month each$99/month, or $891 a year, for one shop Free plan or trialFree plan: 1 location, 1 team member, 50 check-ins a month (every app included), no card needed; paid plans have a 14-day trial with every Pro featureNo: a 14-day free trial (card required) Online paymentsStripe's 2.9% + 30¢ online, plus NextUp Walk-in's 0.5% card fee (at most $1 a payment, never on tips). Your clients pay no booking feeCheckout with a text receipt; card rate not found on the pages checked Built forShops that take walk-ins and bookings: barbershops, salons, tattoo, auto service, repair, groomingBarbershops, one shop at a time: check-in tablet, live waiting list, barber app and shop website Barbershop Manager figures are from [Barbershop Manager's pricing page](https://barbershopmanager.com/pricing), as of Oct 20, 2026. Prices change, so check theirs for today's. Barbershop Manager is a trademark of its owner; NextUp Walk-in isn't affiliated with it. ## What you get with the NextUp app - Customers join from a QR code or your link on their phone: no app, no account - Their place and wait, live on their phone - A now-serving TV Display for your waiting area - A Door Tablet for walk-ins without a phone - A Staff Screen to call, start and finish visits - A best time to come today, each person’s own wait, and family tickets for a parent and kids - Customer screens in English, Spanish, Vietnamese, Korean, Portuguese, Haitian Creole and Chinese - On Pro: online booking and a team calendar, with email reminders and deposits - Checkout in cash, by pay link, with a saved card or on a Stripe card reader - Your services and prices, and who each customer asks for - Your trade's own words, your logo and colors - Insights: busiest days and hours, waits, top services - Online tips tracked for each person, and on Pro, booth rent and suite rental collected for you - A read-only link so ChatGPT, Claude and other AI assistants can look up your live wait and hours - Passkey sign-in: Face ID, fingerprint or device PIN - Runs in any browser on a phone, tablet, computer or streaming stick, or in the NextUp app for Apple TV, Roku and Fire TV ## When Barbershop Manager might fit better Honestly: Barbershop Manager may suit you better if you run one barbershop and want 500 texts a month, with optional check-in stations from Barbershop Manager ($499 counter, $1,499 floor stand). NextUp Walk-in’s Pro plan runs the walk-in line and the appointment book together, with checkout, your client list and email campaigns, priced per location. [Compare other waitlist apps](https://nextupwalkin.com/compare) ## What taking payments really costs The card rate is one line of the bill. The rest is the subscription, fees for each person on your team, and anything added on top of each payment. NextUp Walk-in is priced per location with 3 team members included at each, then $10 a month for each one after. It takes tips, bills, deposits, no-show fees, packages and memberships through Stripe, with Stripe's own fee and NextUp Walk-in's capped 0.5% card fee on top, never on tips. Barbershop Manager lists checkout but no card rate on the pages checked. NextUp Walk-in’s rate is Stripe’s published rate plus NextUp Walk-in’s 0.5% card fee (at most $1 a payment, never on tips), the same for every business. - Stripe's 2.9% + 30¢ for a card payment online or 2.7% + 5¢ on a card reader, 0.8% by bank (at most $5) - NextUp Walk-in's card fee: 0.5% of a card payment, at most $1, and never on tips or rent - No booking or convenience fee for your clients: they pay the price on your menu - Team pay statements and payroll export: what each person is owed, less rent and advances [Every fee, with examples](https://nextupwalkin.com/pricing#processing-fees) ### Capped at $1 On top of Stripe's processing fee, NextUp Walk-in's fee is 0.5% of a card payment, never more than one dollar ($1). A $200 service and a $2,000 package carry the same $1 NextUp Walk-in fee. ### Tips stay yours NextUp Walk-in never charges a fee on tips. Only Stripe's processing fee applies, and you choose whether the tip or the business covers it. ### Not on everything Cash, gift-card redemptions, store credit you spend and booth rent carry no NextUp Walk-in fee. It only ever applies to card payments. ### No booking fee Your clients pay no booking fee to book with you online. ## Questions about Barbershop Manager Is NextUp Walk-in cheaper than Barbershop Manager? As of Oct 20, 2026, Barbershop Manager's pricing page lists $99 a month, or $891 a year, for one shop, with 500 texts a month and a 14-day trial that needs a card; its check-in stations are $499 (counter) and $1,499 (floor stand). NextUp Walk-in's Walk-in plan is $29 a month for the first location and $19 for each one after, and the Door Tablet runs on a tablet you already have. NextUp Walk-in also has a Free plan: $0 a month for 1 location, 1 team member and 50 check-ins a month, with no card needed. Can NextUp Walk-in run more than one shop? Yes. Each location has its own line: $29 a month for the first location and $19 for each additional one on the Walk-in plan, with 3 team members included per location. Barbershop Manager's pricing page prices one shop. How does NextUp Walk-in decide who gets the next walk-in? In the order customers joined the line. Each customer picks a team member or “Anyone” and sees that person’s wait, only people on duty are called, and for an “Anyone” walk-in the Staff Screen suggests who is free soonest. NextUp Walk-in doesn’t keep a turn count today, so a shop that shares walk-ins by straight rotation keeps that tally itself. Also compare[The NextUp app vs Waitwhile](https://nextupwalkin.com/compare/waitwhile) [The NextUp app vs NextMe](https://nextupwalkin.com/compare/nextme) [The NextUp app vs Waitlist Me](https://nextupwalkin.com/compare/waitlist-me) [The NextUp app vs TablesReady](https://nextupwalkin.com/compare/tablesready) [The NextUp app vs Qtrac](https://nextupwalkin.com/compare/qtrac) [The NextUp app vs Qminder](https://nextupwalkin.com/compare/qminder) [The NextUp app vs Toast Tables](https://nextupwalkin.com/compare/toast-tables) [The NextUp app vs Yelp Guest Manager](https://nextupwalkin.com/compare/yelp-guest-manager) [The NextUp app vs Squire](https://nextupwalkin.com/compare/squire) [The NextUp app vs Booksy](https://nextupwalkin.com/compare/booksy) [The NextUp app vs thewaitlist](https://nextupwalkin.com/compare/thewaitlist) [The NextUp app vs Fresha](https://nextupwalkin.com/compare/fresha) [The NextUp app vs Vagaro](https://nextupwalkin.com/compare/vagaro) [The NextUp app vs GlossGenius](https://nextupwalkin.com/compare/glossgenius) [The NextUp app vs QLess](https://nextupwalkin.com/compare/qless) [The NextUp app vs Mindbody](https://nextupwalkin.com/compare/mindbody) [The NextUp app vs Boulevard](https://nextupwalkin.com/compare/boulevard) [The NextUp app vs Square Appointments](https://nextupwalkin.com/compare/square-appointments) [The NextUp app vs WaitLink](https://nextupwalkin.com/compare/waitlink) [The NextUp app vs bavoli](https://nextupwalkin.com/compare/bavoli) [The NextUp app vs Barber-OS](https://nextupwalkin.com/compare/barber-os) [The NextUp app vs ScanQueue](https://nextupwalkin.com/compare/scanqueue) [The NextUp app vs Quevo](https://nextupwalkin.com/compare/quevo) [The NextUp app vs Waitlist App](https://nextupwalkin.com/compare/waitlist-app) [The NextUp app vs theCut](https://nextupwalkin.com/compare/thecut) [The NextUp app vs WaitQ](https://nextupwalkin.com/compare/waitq) [The NextUp app vs MakeTheQueue](https://nextupwalkin.com/compare/makethequeue) [The NextUp app vs Ozync](https://nextupwalkin.com/compare/ozync) [The NextUp app vs HellaGood Next](https://nextupwalkin.com/compare/hellagood-next) [The NextUp app vs eWAIT](https://nextupwalkin.com/compare/ewait) [The NextUp app vs Servqueue](https://nextupwalkin.com/compare/servqueue) [The NextUp app vs TurnQueue](https://nextupwalkin.com/compare/turnqueue) [Best barbershop check-in apps for 2026, compared](https://nextupwalkin.com/compare/best-barbershop-check-in-apps) ## Try it on a Saturday 14 days free, with every Pro feature. Set up a location in about two minutes. [Start your free trial](https://nextupwalkin.com/signup?from=barbershop-manager) [Take the tour](https://nextupwalkin.com/product) --- # bavoli Alternative for Walk-in Shops | NextUp Walk-in Source: https://nextupwalkin.com/compare/bavoli > bavoli is built for restaurants first, with a free plan and Plus at $30/mo. NextUp Walk-in is built for walk-in shops from $29/mo and takes tips and cards. # bavoli alternative for walk-in shops Looking for a bavoli alternative for a walk-in shop? Here's how the NextUp app compares on price and what's included, and when bavoli might suit you better. [Start your free trial](https://nextupwalkin.com/signup?from=bavoli) [See pricing](https://nextupwalkin.com/pricing) The NextUp app and bavoli side by side FeatureThe NextUp appbavoli Starting priceWalk-in: $29/month for your first location, $19 for each additional one. Pro, with appointments: $59 and $39. 3 team members included per location, then $10/month eachPlus $30/month or $300 a year (a Free plan too) Free plan or trialFree plan: 1 location, 1 team member, 50 check-ins a month (every app included), no card needed; paid plans have a 14-day trial with every Pro featureYes: Free at $0, with texts for the first 25 parties a month Online paymentsStripe's 2.9% + 30¢ online, plus NextUp Walk-in's 0.5% card fee (at most $1 a payment, never on tips). Your clients pay no booking feeCard holds and no-show fees on online bookings (Plus); its barbershop page says it doesn’t take payment for cuts, tips or products Built forShops that take walk-ins and bookings: barbershops, salons, tattoo, auto service, repair, groomingRestaurants first (waitlist, reservations, ordering), with a walk-in check-in page for barbershops bavoli figures are from [bavoli's pricing page](https://www.bavoli.com/pricing), as of Oct 20, 2026. Also from [bavoli’s barbershop page](https://www.bavoli.com/for-business/barbershop), as of Oct 20, 2026. Prices change, so check theirs for today's. bavoli is a trademark of its owner; NextUp Walk-in isn't affiliated with it. ## What you get with the NextUp app - Customers join from a QR code or your link on their phone: no app, no account - Their place and wait, live on their phone - A now-serving TV Display for your waiting area - A Door Tablet for walk-ins without a phone - A Staff Screen to call, start and finish visits - A best time to come today, each person’s own wait, and family tickets for a parent and kids - Customer screens in English, Spanish, Vietnamese, Korean, Portuguese, Haitian Creole and Chinese - On Pro: online booking and a team calendar, with email reminders and deposits - Checkout in cash, by pay link, with a saved card or on a Stripe card reader - Your services and prices, and who each customer asks for - Your trade's own words, your logo and colors - Insights: busiest days and hours, waits, top services - Online tips tracked for each person, and on Pro, booth rent and suite rental collected for you - A read-only link so ChatGPT, Claude and other AI assistants can look up your live wait and hours - Passkey sign-in: Face ID, fingerprint or device PIN - Runs in any browser on a phone, tablet, computer or streaming stick, or in the NextUp app for Apple TV, Roku and Fire TV ## When bavoli might fit better Honestly: bavoli may suit you better if you want a free walk-in list with a few texts a month, or you also run a restaurant and want reservations and online ordering in the same app. NextUp Walk-in’s Pro plan runs the walk-in line and the appointment book together, with checkout, your client list and email campaigns, priced per location. [Compare other waitlist apps](https://nextupwalkin.com/compare) ## What taking payments really costs The card rate is one line of the bill. The rest is the subscription, fees for each person on your team, and anything added on top of each payment. NextUp Walk-in is priced per location with 3 team members included at each, then $10 a month for each one after. It takes tips, bills, deposits, no-show fees, packages and memberships through Stripe, with Stripe's own fee and NextUp Walk-in's capped 0.5% card fee on top, never on tips. bavoli’s barbershop page says it doesn’t take payment for cuts, tips or products. NextUp Walk-in takes tips and card payments on every plan, and deposits and no-show fees on Pro, at Stripe’s rate plus NextUp Walk-in’s 0.5% card fee (never on tips, at most $1 a payment). - Stripe's 2.9% + 30¢ for a card payment online or 2.7% + 5¢ on a card reader, 0.8% by bank (at most $5) - NextUp Walk-in's card fee: 0.5% of a card payment, at most $1, and never on tips or rent - No booking or convenience fee for your clients: they pay the price on your menu - Team pay statements and payroll export: what each person is owed, less rent and advances [Every fee, with examples](https://nextupwalkin.com/pricing#processing-fees) ### Capped at $1 On top of Stripe's processing fee, NextUp Walk-in's fee is 0.5% of a card payment, never more than one dollar ($1). A $200 service and a $2,000 package carry the same $1 NextUp Walk-in fee. ### Tips stay yours NextUp Walk-in never charges a fee on tips. Only Stripe's processing fee applies, and you choose whether the tip or the business covers it. ### Not on everything Cash, gift-card redemptions, store credit you spend and booth rent carry no NextUp Walk-in fee. It only ever applies to card payments. ### No booking fee Your clients pay no booking fee to book with you online. ## Questions about bavoli Is NextUp Walk-in cheaper than bavoli? As of Oct 20, 2026, bavoli's pricing page lists a Free plan (texts for the first 25 parties a month), Plus at $30 a month (500 parties) and Pro at $60 (1,500 parties). NextUp Walk-in has a Free plan with no card at sign-up: 1 location, 1 team member (the owner counts) and 50 check-ins a month, with every app (the TV display and door tablet included) but no texts. Its Walk-in plan is $29 a month for the first location, with a 14-day trial, and includes a now-serving TV display, a door tablet, insights and 3 team members per location. Is bavoli built for barbershops? bavoli is restaurant-first, with waitlist, reservations and online ordering, and also has a barbershop page where clients check in from a QR code or link. NextUp Walk-in is built for walk-in trades, from barbershops, salons and tattoo studios to auto shops and groomers, with each barber's own line and appointments on Pro. Also compare[The NextUp app vs Waitwhile](https://nextupwalkin.com/compare/waitwhile) [The NextUp app vs NextMe](https://nextupwalkin.com/compare/nextme) [The NextUp app vs Waitlist Me](https://nextupwalkin.com/compare/waitlist-me) [The NextUp app vs TablesReady](https://nextupwalkin.com/compare/tablesready) [The NextUp app vs Qtrac](https://nextupwalkin.com/compare/qtrac) [The NextUp app vs Qminder](https://nextupwalkin.com/compare/qminder) [The NextUp app vs Toast Tables](https://nextupwalkin.com/compare/toast-tables) [The NextUp app vs Yelp Guest Manager](https://nextupwalkin.com/compare/yelp-guest-manager) [The NextUp app vs Squire](https://nextupwalkin.com/compare/squire) [The NextUp app vs Booksy](https://nextupwalkin.com/compare/booksy) [The NextUp app vs thewaitlist](https://nextupwalkin.com/compare/thewaitlist) [The NextUp app vs Fresha](https://nextupwalkin.com/compare/fresha) [The NextUp app vs Vagaro](https://nextupwalkin.com/compare/vagaro) [The NextUp app vs GlossGenius](https://nextupwalkin.com/compare/glossgenius) [The NextUp app vs QLess](https://nextupwalkin.com/compare/qless) [The NextUp app vs Mindbody](https://nextupwalkin.com/compare/mindbody) [The NextUp app vs Boulevard](https://nextupwalkin.com/compare/boulevard) [The NextUp app vs Square Appointments](https://nextupwalkin.com/compare/square-appointments) [The NextUp app vs WaitLink](https://nextupwalkin.com/compare/waitlink) [The NextUp app vs Barber-OS](https://nextupwalkin.com/compare/barber-os) [The NextUp app vs ScanQueue](https://nextupwalkin.com/compare/scanqueue) [The NextUp app vs Barbershop Manager](https://nextupwalkin.com/compare/barbershop-manager) [The NextUp app vs Quevo](https://nextupwalkin.com/compare/quevo) [The NextUp app vs Waitlist App](https://nextupwalkin.com/compare/waitlist-app) [The NextUp app vs theCut](https://nextupwalkin.com/compare/thecut) [The NextUp app vs WaitQ](https://nextupwalkin.com/compare/waitq) [The NextUp app vs MakeTheQueue](https://nextupwalkin.com/compare/makethequeue) [The NextUp app vs Ozync](https://nextupwalkin.com/compare/ozync) [The NextUp app vs HellaGood Next](https://nextupwalkin.com/compare/hellagood-next) [The NextUp app vs eWAIT](https://nextupwalkin.com/compare/ewait) [The NextUp app vs Servqueue](https://nextupwalkin.com/compare/servqueue) [The NextUp app vs TurnQueue](https://nextupwalkin.com/compare/turnqueue) [Best barbershop check-in apps for 2026, compared](https://nextupwalkin.com/compare/best-barbershop-check-in-apps) ## Try it on a Saturday 14 days free, with every Pro feature. Set up a location in about two minutes. [Start your free trial](https://nextupwalkin.com/signup?from=bavoli) [Take the tour](https://nextupwalkin.com/product) --- # Best Barbershop Check-in Apps 2026 | NextUp Walk-in Source: https://nextupwalkin.com/compare/best-barbershop-check-in-apps > Barbershop check-in apps side by side: price, free plan and who each suits, from their own pricing pages. Alphabetical, not ranked, with sources. # Best barbershop check-in apps for 2026, compared A barbershop check-in app lets walk-ins put their name down from a QR code, a tablet at the door or a link, and tells them when the chair is close. Here are the apps barbers look at most, with prices from their own pages and who each one honestly suits. ## What to look for ### Walk-in line or appointment book Some apps are built around the walk-in line, others around the appointment book with a waitlist for openings. If most of your clients walk in, check that the app shows each person their live place and wait. ### Check-in at the door A QR code covers clients with a phone; a tablet at the door covers the rest. Check whether the tablet check-in is included or an add-on. ### The whole monthly price Look past the headline price: fees for each extra barber, text allowances, marketplace commissions on new clients and card fees all add up. ## Our app: NextUp Walk-in We make this one, so it isn’t ranked against the others. A walk-in line first: customers join from a QR code or a link with no app to download and follow their live place on their phone, a now-serving TV display shows who is up next, and a door tablet checks in walk-ins without a phone. The Walk-in plan is $29 a month for the first location and $19 for each one after, with 3 team members included at each; Pro ($59) adds online booking and deposits beside the line. Tips and card payments go through your own Stripe account; NextUp Walk-in’s card fee is 0.5% of each card payment, never on tips, at most $1. [See pricing](https://nextupwalkin.com/pricing) ## The apps, A to Z - ### [Barber-OS](https://nextupwalkin.com/compare/barber-os) **Good fit for:** Shops that want a point of sale and retail inventory with their booking; its walk-in kiosk is a $49 a month add-on. Starting price Solo $29/month (one barber); Elite (Shop) $89/month Free plan or trial A free online booking plan; a 7-day free trial of Solo and Elite Built for Barbershops and salons: booking, point of sale, inventory and team pay, with a walk-in kiosk add-on ($49/month) From [Barber-OS's pricing page](https://www.barber-os.com/pricing), as of Oct 20, 2026. [NextUp Walk-in vs Barber-OS](https://nextupwalkin.com/compare/barber-os) - ### [Barbershop Manager](https://nextupwalkin.com/compare/barbershop-manager) **Good fit for:** One barbershop that wants 500 texts a month included today, with optional check-in stations sold by the company. Starting price $99/month, or $891 a year, for one shop Free plan or trial No: a 14-day free trial (card required) Built for Barbershops, one shop at a time: check-in tablet, live waiting list, barber app and shop website From [Barbershop Manager's pricing page](https://barbershopmanager.com/pricing), as of Oct 20, 2026. [NextUp Walk-in vs Barbershop Manager](https://nextupwalkin.com/compare/barbershop-manager) - ### [bavoli](https://nextupwalkin.com/compare/bavoli) **Good fit for:** A free walk-in check-in page with a few texts a month; it is built for restaurants first. Starting price Plus $30/month or $300 a year (a Free plan too) Free plan or trial Yes: Free at $0, with texts for the first 25 parties a month Built for Restaurants first (waitlist, reservations, ordering), with a walk-in check-in page for barbershops From [bavoli's pricing page](https://www.bavoli.com/pricing), as of Oct 20, 2026. [NextUp Walk-in vs bavoli](https://nextupwalkin.com/compare/bavoli) - ### [Booksy](https://nextupwalkin.com/compare/booksy) **Good fit for:** Barbers who want new clients from a marketplace app; each extra staff member is $20 a month. Starting price $29.99/month plus tax, plus $20/month for each additional staff member Free plan or trial No: a 14-day free trial Built for Beauty and wellness: barbers, hair and nail salons, spas and massage From [Booksy's pricing page](https://biz.booksy.com/en-us/pricing), as of October 30, 2026. [NextUp Walk-in vs Booksy](https://nextupwalkin.com/compare/booksy) - ### [eWAIT](https://nextupwalkin.com/compare/ewait) **Good fit for:** A barber or nail salon wanting a simple QR walk-in line at $15 a month on one plan, with no app and a free 14-day trial. Starting price Core $15/month (the only plan shown), one live queue Free plan or trial No free plan found on the page checked; a free 14-day trial, no card Built for Barbers and nail salons running a walk-in line: a QR code or link, a live line for staff and a guest page, with no app or kiosk From [eWAIT's pricing page](https://www.ewait.co/), as of Oct 27, 2026. [NextUp Walk-in vs eWAIT](https://nextupwalkin.com/compare/ewait) - ### [Ozync](https://nextupwalkin.com/compare/ozync) **Good fit for:** A low flat price for a kiosk, QR sign-in and TV queue, with texts included and free for the first 100 guests. Starting price $15/month billed annually, or $20 month to month, in the US (one plan) Free plan or trial Free for your first 100 guests in total (not per month), every feature, no card Built for Salons, barbershops, tattoo studios and other walk-in businesses: check-in kiosk, QR and NFC sign-in, TV queue and digital waivers From [Ozync's pricing page](https://ozync.com/support/plans-and-billing), as of Oct 25, 2026. [NextUp Walk-in vs Ozync](https://nextupwalkin.com/compare/ozync) - ### [Quevo](https://nextupwalkin.com/compare/quevo) **Good fit for:** A free iPad or QR check-in with texts for a small shop, or Square and Booksy appointments synced into the line on its $49 Growth plan. Starting price Growth $49/month per location (500 check-ins a month each, then $0.10 per check-in); Pro $99/month per location; Starter is free Free plan or trial Yes: Starter at $0, no card: 1 location, 2 staff and 50 check-ins a month, with texts, kiosk and QR check-in and a TV display; new shops also get 14 days of Growth free Built for Barbershops and salons: check-in on an iPad kiosk or QR code, texts when it’s a client’s turn, and an online booking page on paid plans From [Quevo's pricing page](https://www.quevo.pro/pricing), as of Oct 26, 2026. [NextUp Walk-in vs Quevo](https://nextupwalkin.com/compare/quevo) - ### [Squire](https://nextupwalkin.com/compare/squire) **Good fit for:** Appointment-first barbershops that want booking, payments at the chair and shop management, with a front-desk kiosk. Starting price $30/month (Independent, one barber) Free plan or trial No: a 14-day free trial (as of Oct 30, 2026, on its pricing page) Built for Barbershops: booking, payments at the chair and shop management From [Squire's pricing page](https://getsquire.com/pricing), checked October 2026. [NextUp Walk-in vs Squire](https://nextupwalkin.com/compare/squire) - ### [theCut](https://nextupwalkin.com/compare/thecut) **Good fit for:** Barbers who each keep their own book and want new clients from theCut’s app, where clients search for barbers nearby. Starting price Pro $25/month for a barber (Free is $0); the owner’s Shop account is $0/month Free plan or trial Yes: Free for barbers at $0 and, as of Oct 30, 2026, a $0 Shop plan for owners; a 30-day Pro trial, no card Built for Barbers and barbershops: booking, mobile pay and an app where clients find barbers From [theCut's pricing page](https://thecut.co/pricing), as of Oct 24, 2026. [NextUp Walk-in vs theCut](https://nextupwalkin.com/compare/thecut) - ### [thewaitlist](https://nextupwalkin.com/compare/thewaitlist) **Good fit for:** Running one walk-in line for free today, with 300 texts a month on its Free plan. Starting price $0/month (Free); Pro is $29/month Free plan or trial Yes: Free is $0/month, not a trial, with no card. Its first 10 shops get Pro free for a year Built for Walk-in shops running a walk-in line From [thewaitlist's pricing page](https://www.thewaitlist.com/pricing), checked October 2026. [NextUp Walk-in vs thewaitlist](https://nextupwalkin.com/compare/thewaitlist) - ### [WaitLink](https://nextupwalkin.com/compare/waitlink) **Good fit for:** A low-cost walk-in line in the browser, with text alerts on its $15 Pro plan. Starting price Pro $15/month (Starter is free) Free plan or trial Yes: Starter at $0 a month Built for Walk-in lines in the browser for barbershops, clinics, salons and restaurants, with tablet and lobby TV screens From [WaitLink's pricing page](https://waitlink.app/), as of Oct 26, 2026. [NextUp Walk-in vs WaitLink](https://nextupwalkin.com/compare/waitlink) - ### [WaitQ](https://nextupwalkin.com/compare/waitq) **Good fit for:** Walk-in queues and bookings in one dashboard, with SMS or WhatsApp credits on every plan. Starting price Starter $27/month billed annually (1 location, 5 staff accounts); Grow $49, Business $119 Free plan or trial No free plan found on the pages checked; a free 7-day trial Built for Walk-ins and bookings for restaurants, barbershops, salons, hotels, clinics and retail, with a TV screen for the line From [WaitQ's pricing page](https://waitq.app/pricing), as of Oct 25, 2026. [NextUp Walk-in vs WaitQ](https://nextupwalkin.com/compare/waitq) Listed alphabetically, not ranked. Prices change, so check each app’s own page for today’s. Names are trademarks of their owners; NextUp Walk-in isn’t affiliated with them. ## Common questions How did you pick these apps? They are the barbershop check-in and walk-in apps we have full comparison pages for, each checked against the app’s own pricing page on the date shown. They are listed alphabetically, not ranked. We make NextUp Walk-in, so it is shown separately and labelled as ours. Which barbershop check-in app is best in 2026? It depends on how your clients arrive. Walk-in-first shops usually want a live line, a door tablet and a TV; appointment-first shops want a booking app with a waitlist. We make NextUp Walk-in, built walk-in first, with the TV and door tablet on every plan. The other apps are listed alphabetically with prices from their own pages, so compare the whole monthly price for your team. Do clients need to download an app to check in? Not with NextUp Walk-in: clients join from a QR code or a link in the browser, and a door tablet covers anyone without a phone. Each app’s own page says how its clients join; open the comparison for the details. [Every walk-in waitlist app, compared](https://nextupwalkin.com/compare) ## Try it on a Saturday 14 days free, with every Pro feature. Set up a location in about two minutes. [Start your free trial](https://nextupwalkin.com/signup) [Take the tour](https://nextupwalkin.com/product) --- # Booksy Alternative for Walk-in Shops | NextUp Walk-in Source: https://nextupwalkin.com/compare/booksy > Booksy Boost takes 30% of a new client’s first visit, up to $100 (Oct 30, 2026). NextUp Walk-in: no new-client fee, a 0.5% card fee capped at $1. # Booksy alternative for walk-in shops Booksy is built around booked appointments and its own marketplace. The NextUp app runs your walk-in line and your bookings, and never charges you for a new client. [Start free, no card](https://nextupwalkin.com/signup?plan=free&from=booksy) [See it live](https://app.nextupwalkin.com/s/demo) The short version ## Keep every new client you win - ### No fee for new clients Booksy's optional Boost takes a one-time 30% of a new client's first visit, from $10 up to $100 (Booksy's pricing page and Help Center, checked October 30, 2026). The NextUp app has no marketplace and no new-client fee, and your booking page shows only your business. - ### A 0.5% card fee, at most $1 NextUp Walk-in's card fee is 0.5% of card payments, never on tips, at most $1 a payment, on top of Stripe's processing fee. Card payments go to your own Stripe account. - ### Start free, with no card The Free plan covers 1 location, 1 team member and 50 check-ins a month, with no card at sign-up. The TV display and card payments come with it. - ### Win back no-shows and reward regulars On Pro, a kind email follows up after a missed appointment, sent only to clients who agreed to your emails. A digital punch card stamps each finished visit, with no app for clients to install. The lobby TV calls the next name and shows the wait, so nobody has to ask. Clients join from their own phone, with no app to download. A tablet by the door lets anyone without a phone join in seconds. **Try every Pro feature for 14 days, no-show follow-up and loyalty included. A card is needed to start, but nothing is charged until the trial ends, when the plan is charged unless you cancel first.**[Start your free trial](https://nextupwalkin.com/signup?from=booksy) The NextUp app and Booksy side by side FeatureThe NextUp appBooksy Starting priceWalk-in: $29/month for your first location, $19 for each additional one. Pro, with appointments: $59 and $39. 3 team members included per location, then $10/month each$29.99/month plus tax, plus $20/month for each additional staff member Free plan or trialFree plan: 1 location, 1 team member, 50 check-ins a month (every app included), no card needed; paid plans have a 14-day trial with every Pro featureNo: a 14-day free trial Online paymentsStripe's 2.9% + 30¢ online, plus NextUp Walk-in's 0.5% card fee (at most $1 a payment, never on tips). Your clients pay no booking fee2.69% + 30¢ online, 2.49% + 10¢ on their card reader; 30-minute payouts cost 1.5%, next-day payouts are free Where clients bookNo marketplace: your booking page, link, emails show only your business, with no ads for other shopsClients can also book you in the Booksy app, a marketplace where they can search and find other businesses near them Built forShops that take walk-ins and bookings: barbershops, salons, tattoo, auto service, repair, groomingBeauty and wellness: barbers, hair and nail salons, spas and massage Booksy figures are from [Booksy's pricing page](https://biz.booksy.com/en-us/pricing), as of October 30, 2026. Also from [Booksy’s Help Center on Boost pricing](https://support.booksy.com/hc/en-us/articles/16486248108946-How-does-Boost-pricing-work), as of October 30, 2026. Prices change, so check theirs for today's. Booksy is a trademark of its owner; NextUp Walk-in isn't affiliated with it. ## What you get with the NextUp app - Customers join from a QR code or your link on their phone: no app, no account - Their place and wait, live on their phone - A now-serving TV Display for your waiting area - A Door Tablet for walk-ins without a phone - A Staff Screen to call, start and finish visits - A best time to come today, each person’s own wait, and family tickets for a parent and kids - Customer screens in English, Spanish, Vietnamese, Korean, Portuguese, Haitian Creole and Chinese - On Pro: online booking and a team calendar, with email reminders and deposits - Checkout in cash, by pay link, with a saved card or on a Stripe card reader - Your services and prices, and who each customer asks for - Your trade's own words, your logo and colors - Insights: busiest days and hours, waits, top services - Online tips tracked for each person, and on Pro, booth rent and suite rental collected for you - A read-only link so ChatGPT, Claude and other AI assistants can look up your live wait and hours - Passkey sign-in: Face ID, fingerprint or device PIN - Runs in any browser on a phone, tablet, computer or streaming stick, or in the NextUp app for Apple TV, Roku and Fire TV ## When Booksy might fit better Honestly: Booksy may suit you better if you want new clients from the Booksy marketplace, where people search for businesses near them. NextUp Walk-in’s Pro plan has online booking, reminders and deposits too, but no marketplace: your booking page shows only your business. NextUp Walk-in’s Pro plan runs the walk-in line and the appointment book together, with checkout, your client list and email campaigns, priced per location. [Compare other waitlist apps](https://nextupwalkin.com/compare) ## What taking payments really costs The card rate is one line of the bill. The rest is the subscription, fees for each person on your team, and anything added on top of each payment. NextUp Walk-in is priced per location with 3 team members included at each, then $10 a month for each one after. It takes tips, bills, deposits, no-show fees, packages and memberships through Stripe, with Stripe's own fee and NextUp Walk-in's capped 0.5% card fee on top, never on tips. A four-person shop pays Booksy $89.99 a month plus tax, against $69 on NextUp Walk-in’s Pro plan ($59, plus $10 for the fourth team member). Card payments cost more on NextUp Walk-in: Stripe’s rate plus NextUp Walk-in’s 0.5% card fee is about 0.71 points above Booksy’s, $7.10 on every $1,000 (tips aside, which carry no NextUp Walk-in fee). Past about $3,000 a month taken by card, Booksy works out cheaper. - Stripe's 2.9% + 30¢ for a card payment online or 2.7% + 5¢ on a card reader, 0.8% by bank (at most $5) - NextUp Walk-in's card fee: 0.5% of a card payment, at most $1, and never on tips or rent - No booking or convenience fee for your clients: they pay the price on your menu - Team pay statements and payroll export: what each person is owed, less rent and advances [Every fee, with examples](https://nextupwalkin.com/pricing#processing-fees) ### Capped at $1 On top of Stripe's processing fee, NextUp Walk-in's fee is 0.5% of a card payment, never more than one dollar ($1). A $200 service and a $2,000 package carry the same $1 NextUp Walk-in fee. ### Tips stay yours NextUp Walk-in never charges a fee on tips. Only Stripe's processing fee applies, and you choose whether the tip or the business covers it. ### Not on everything Cash, gift-card redemptions, store credit you spend and booth rent carry no NextUp Walk-in fee. It only ever applies to card payments. ### No booking fee Your clients pay no booking fee to book with you online. ## What shop owners and clients complain about Of 68 recent 1–3 star reviews, the most common themes were pricing and Boost fees (25), cancelling or refunds (17) and support (15). A few business owners also wrote that the marketplace showed their clients other shops. “They charge way too much for boosting. I wouldn’t recommend using it.” “The price point does not match the value, especially given the number of ongoing issues I’ve experienced…” NextUp Walk-in has no marketplace listing other shops, so your clients are never shown a competitor, and there is no new-client or boost commission (the card fee still applies). The price is per location, as published on the pricing page. Customers join NextUp Walk-in from a QR code or a link and follow their live place in line on their own phone, with no app to download and no account to make. Monthly billing is canceled from Billing in the dashboard and runs to the end of the paid month. The 14-day trial has every Pro feature. A card is needed to start, but nothing is charged until the trial ends, when the plan is charged unless you cancel first. Source: recent 1–3 star reviews on the US App Store, read October 16, 2026. Themes were counted by keyword, so one review can count in several, and reviewers include both businesses and their clients. ## What Booksy costs, and where new clients cost extra Booksy is $29.99 a month plus tax, plus $20 a month for each additional staff member, on its pricing page checked October 30, 2026. A salon with four stylists pays $89.99 a month before tax. **Boost is where a new client costs extra.** It has no monthly fee, but Booksy takes a one-time 30% of a Boost client’s first visit, with a $10 minimum and a $100 cap. On an $80 color, that is $24 for one new client. **The NextUp app has no marketplace and no new-client fee.** NextUp Walk-in’s card fee is 0.5% of card payments, never on tips, at most $1 a payment, on top of Stripe’s processing fee. Every fee is on [pricing](https://nextupwalkin.com/pricing?from=booksy). ## Walk-ins and bookings in one line **Booksy is built around booked appointments.** If walk-ins are a real share of your week, you want a line clients join from their phone, a live wait they can trust, and a TV that shows who is up next. The NextUp app does both. Booked clients sit on the [calendar](https://nextupwalkin.com/features/calendar-and-online-booking?from=booksy) on Pro, and walk-ins wait in the line beside them, called from the Staff Screen and shown on the [TV display](https://nextupwalkin.com/features/tv-display?from=booksy). See how it fits [hair salons](https://nextupwalkin.com/industries/hair-salons?from=booksy) and [barbershops](https://nextupwalkin.com/industries/barbershops?from=booksy). ## Follow up after no-shows and reward regulars **No-show follow-up by email.** On Pro, an automated [no-show follow-up email](https://nextupwalkin.com/features/automated-journey-emails?from=booksy) goes out after a missed appointment, turned on per location and sent only to clients who agreed to your emails. [No-show protection](https://nextupwalkin.com/features/no-show-protection?from=booksy) adds deposits and card holds. The [loyalty punch card](https://nextupwalkin.com/features/loyalty?from=booksy) stamps each finished visit, and clients see it on their spot in line with no app to install. [Try every Pro feature free for 14 days](https://nextupwalkin.com/signup?from=booksy). A card is needed to start, but nothing is charged until the trial ends, when the plan is charged unless you cancel first. ## Priced per location, with three stylists included The NextUp app’s Pro plan is $59 a month for the first location and $39 for each one after, with three stylists included per location and $10 a month for each one after. The four-stylist salon pays $69 on Pro, and an eight-stylist salon pays $109, against $169.99 on Booksy. **You can also start on Free, with no card.** It covers 1 location, 1 team member and 50 check-ins a month, with the TV display and card payments included. Coming from another app, the code **SWITCH** gives your first month free on monthly billing: enter it on the checkout page where you add your card. ## When Booksy is still the better fit **Booksy wins if you want new clients from its marketplace**, where people search for salons near them. The NextUp app has no marketplace: your booking page shows only your business. Moving over takes an afternoon: ask Booksy for your client list, import it yourself, then put up your QR code. The [switch guide](https://nextupwalkin.com/switch/booksy) walks through it. ## Questions about Booksy Does the NextUp app charge for new clients, like Booksy Boost? No. The NextUp app has no marketplace and no new-client fee; NextUp Walk-in’s card fee is 0.5% of card payments, never on tips, at most $1 a payment, on top of Stripe’s processing fee. Booksy’s subscription has no booking fee either, but its optional Boost takes a one-time 30% of a Boost client’s first visit, from $10 up to $100 (Booksy’s pricing page and Help Center, checked October 30, 2026). Is NextUp Walk-in cheaper than Booksy? On the subscription, usually. The NextUp app’s Pro plan, which includes online booking, the calendar and deposits, is $59 a month with 3 team members included and $10 for each one after, so a shop with four people pays $69. Booksy is $29.99 a month plus tax, plus $20 a month for each additional staff member, so the same shop pays $89.99. With 10 people it is $129 on Pro ($59 plus 7 × $10) against $209.99 on Booksy ($29.99 plus 9 × $20), for one location. Card payments cost more on the NextUp app, though: Stripe's rate plus NextUp Walk-in's 0.5% card fee is about 0.7 points above Booksy's rates, so a shop taking more than about $3,000 a month by card pays less overall on Booksy. Coming from another app, the code SWITCH gives your first month free on monthly billing: enter it on the checkout page where you add your card. Can I start without a card? Yes. The NextUp app’s Free plan covers 1 location, 1 team member and 50 check-ins a month, with no card at sign-up, and the TV display and card payments come with it. The 14-day trial of every Pro feature needs a card, and nothing is charged until it ends. Does the NextUp app follow up after no-shows and run loyalty? Yes, on Pro. The no-show follow-up is an automated email you turn on per location, sent only to clients who agreed to your emails. The loyalty punch card stamps each finished visit, and clients see it on their spot in line with no app to install. Will NextUp Walk-in show my clients other shops? No. The NextUp app has no marketplace app. Your booking page, your link and the emails your clients get show only your business, with no ads for other shops. Booksy’s client app is a marketplace, so clients who book you there can also browse other businesses near them. The one place the NextUp app lists several businesses together is the optional “wait times near you” page for your town, and a location is on it only if you turn it on. Can the NextUp app handle my booked appointments too? Yes, on Pro. Clients book online from your link, by person and service, and get a confirmation and reminders by email. You can take a deposit, and the team sees bookings on a calendar and on the Staff Screen beside the walk-in line. Booksy is built around booked appointments; what the NextUp app doesn’t have is Booksy’s marketplace app. Also compare[The NextUp app vs Waitwhile](https://nextupwalkin.com/compare/waitwhile) [The NextUp app vs NextMe](https://nextupwalkin.com/compare/nextme) [The NextUp app vs Waitlist Me](https://nextupwalkin.com/compare/waitlist-me) [The NextUp app vs TablesReady](https://nextupwalkin.com/compare/tablesready) [The NextUp app vs Qtrac](https://nextupwalkin.com/compare/qtrac) [The NextUp app vs Qminder](https://nextupwalkin.com/compare/qminder) [The NextUp app vs Toast Tables](https://nextupwalkin.com/compare/toast-tables) [The NextUp app vs Yelp Guest Manager](https://nextupwalkin.com/compare/yelp-guest-manager) [The NextUp app vs Squire](https://nextupwalkin.com/compare/squire) [The NextUp app vs thewaitlist](https://nextupwalkin.com/compare/thewaitlist) [The NextUp app vs Fresha](https://nextupwalkin.com/compare/fresha) [The NextUp app vs Vagaro](https://nextupwalkin.com/compare/vagaro) [The NextUp app vs GlossGenius](https://nextupwalkin.com/compare/glossgenius) [The NextUp app vs QLess](https://nextupwalkin.com/compare/qless) [The NextUp app vs Mindbody](https://nextupwalkin.com/compare/mindbody) [The NextUp app vs Boulevard](https://nextupwalkin.com/compare/boulevard) [The NextUp app vs Square Appointments](https://nextupwalkin.com/compare/square-appointments) [The NextUp app vs WaitLink](https://nextupwalkin.com/compare/waitlink) [The NextUp app vs bavoli](https://nextupwalkin.com/compare/bavoli) [The NextUp app vs Barber-OS](https://nextupwalkin.com/compare/barber-os) [The NextUp app vs ScanQueue](https://nextupwalkin.com/compare/scanqueue) [The NextUp app vs Barbershop Manager](https://nextupwalkin.com/compare/barbershop-manager) [The NextUp app vs Quevo](https://nextupwalkin.com/compare/quevo) [The NextUp app vs Waitlist App](https://nextupwalkin.com/compare/waitlist-app) [The NextUp app vs theCut](https://nextupwalkin.com/compare/thecut) [The NextUp app vs WaitQ](https://nextupwalkin.com/compare/waitq) [The NextUp app vs MakeTheQueue](https://nextupwalkin.com/compare/makethequeue) [The NextUp app vs Ozync](https://nextupwalkin.com/compare/ozync) [The NextUp app vs HellaGood Next](https://nextupwalkin.com/compare/hellagood-next) [The NextUp app vs eWAIT](https://nextupwalkin.com/compare/ewait) [The NextUp app vs Servqueue](https://nextupwalkin.com/compare/servqueue) [The NextUp app vs TurnQueue](https://nextupwalkin.com/compare/turnqueue) [Switch from Booksy to NextUp Walk-in](https://nextupwalkin.com/switch/booksy) [Best barbershop check-in apps for 2026, compared](https://nextupwalkin.com/compare/best-barbershop-check-in-apps) ## Try it on a Saturday 14 days free, with every Pro feature. Set up a location in about two minutes. [Start your free trial](https://nextupwalkin.com/signup?from=booksy) [Take the tour](https://nextupwalkin.com/product) --- # Boulevard Alternative for Walk-in Shops | NextUp Walk-in Source: https://nextupwalkin.com/compare/boulevard > Boulevard starts at $159/mo per location and is built on booked appointments. NextUp Walk-in puts the walk-in line first from $29/mo, with booking on Pro. # Boulevard alternative for walk-in shops Looking for a Boulevard alternative for a walk-in shop? Here's how the NextUp app compares on price and what's included, and when Boulevard might suit you better. [Start your free trial](https://nextupwalkin.com/signup?from=boulevard) [See pricing](https://nextupwalkin.com/pricing) The NextUp app and Boulevard side by side FeatureThe NextUp appBoulevard Starting priceWalk-in: $29/month for your first location, $19 for each additional one. Pro, with appointments: $59 and $39. 3 team members included per location, then $10/month each$159/month for one location (Salon & Spa Essentials, up to 5 providers); Premier $260/month and Prestige $364/month per location Free plan or trialFree plan: 1 location, 1 team member, 50 check-ins a month (every app included), no card needed; paid plans have a 14-day trial with every Pro featureNo free plan on its pricing page; sales start with a demo Online paymentsStripe's 2.9% + 30¢ online, plus NextUp Walk-in's 0.5% card fee (at most $1 a payment, never on tips). Your clients pay no booking feeCard processing starting at 2.65% through Boulevard’s own payments, with checkout on its Duo iPad reader ($149) Built forShops that take walk-ins and bookings: barbershops, salons, tattoo, auto service, repair, groomingSalons, spas, medspas and barbershops that run on booked appointments Boulevard figures are from [Boulevard's pricing page](https://www.joinblvd.com/pricing), checked October 2026. Prices change, so check theirs for today's. Boulevard is a trademark of its owner; NextUp Walk-in isn't affiliated with it. ## What you get with the NextUp app - Customers join from a QR code or your link on their phone: no app, no account - Their place and wait, live on their phone - A now-serving TV Display for your waiting area - A Door Tablet for walk-ins without a phone - A Staff Screen to call, start and finish visits - A best time to come today, each person’s own wait, and family tickets for a parent and kids - Customer screens in English, Spanish, Vietnamese, Korean, Portuguese, Haitian Creole and Chinese - On Pro: online booking and a team calendar, with email reminders and deposits - Checkout in cash, by pay link, with a saved card or on a Stripe card reader - Your services and prices, and who each customer asks for - Your trade's own words, your logo and colors - Insights: busiest days and hours, waits, top services - Online tips tracked for each person, and on Pro, booth rent and suite rental collected for you - A read-only link so ChatGPT, Claude and other AI assistants can look up your live wait and hours - Passkey sign-in: Face ID, fingerprint or device PIN - Runs in any browser on a phone, tablet, computer or streaming stick, or in the NextUp app for Apple TV, Roku and Fire TV ## When Boulevard might fit better Honestly: Boulevard may suit you better if you run a premium salon, spa or medspa on booked appointments and want charting, memberships and marketing in one appointment system. NextUp Walk-in is built the other way round: the walk-in line comes first, and Pro adds online booking beside it, with deposits — not the other way round. NextUp Walk-in’s Pro plan runs the walk-in line and the appointment book together, with checkout, your client list and email campaigns, priced per location. [Compare other waitlist apps](https://nextupwalkin.com/compare) ## What taking payments really costs The card rate is one line of the bill. The rest is the subscription, fees for each person on your team, and anything added on top of each payment. NextUp Walk-in is priced per location with 3 team members included at each, then $10 a month for each one after. It takes tips, bills, deposits, no-show fees, packages and memberships through Stripe, with Stripe's own fee and NextUp Walk-in's capped 0.5% card fee on top, never on tips. Boulevard’s card rate starts at 2.65%; NextUp Walk-in passes through Stripe’s published rate and adds its 0.5% card fee (at most $1 a payment, never on tips). On subscriptions there is no contest for a walk-in line: Boulevard starts at $159 a month for one location, against $29 for a first location on NextUp Walk-in, with 3 team members included. - Stripe's 2.9% + 30¢ for a card payment online or 2.7% + 5¢ on a card reader, 0.8% by bank (at most $5) - NextUp Walk-in's card fee: 0.5% of a card payment, at most $1, and never on tips or rent - No booking or convenience fee for your clients: they pay the price on your menu - Team pay statements and payroll export: what each person is owed, less rent and advances [Every fee, with examples](https://nextupwalkin.com/pricing#processing-fees) ### Capped at $1 On top of Stripe's processing fee, NextUp Walk-in's fee is 0.5% of a card payment, never more than one dollar ($1). A $200 service and a $2,000 package carry the same $1 NextUp Walk-in fee. ### Tips stay yours NextUp Walk-in never charges a fee on tips. Only Stripe's processing fee applies, and you choose whether the tip or the business covers it. ### Not on everything Cash, gift-card redemptions, store credit you spend and booth rent carry no NextUp Walk-in fee. It only ever applies to card payments. ### No booking fee Your clients pay no booking fee to book with you online. ## What shop owners and clients complain about Of 42 recent 1–3 star reviews, the most common themes were confusing screens or updates (17), bugs and outages (11), support (8) and pricing and fees (7). Customers join NextUp Walk-in from a QR code or a link and follow their live place in line on their own phone, with no app to download and no account to make. No card is needed to hold a place in a NextUp Walk-in line. Source: recent 1–3 star reviews on the US App Store, read October 16, 2026. Themes were counted by keyword, so one review can count in several, and reviewers include both businesses and their clients. ## Questions about Boulevard How much does Boulevard cost? On its pricing page (checked October 2026), Salon & Spa Essentials is $159 a month for one location, Premier is $260 a month per location and Prestige is $364 a month per location. NextUp Walk-in is $29 a month for your first location, built for the walk-in line. Can a walk-in join Boulevard’s line from their phone? On the Boulevard pages we checked, walk-ins are handled at the front desk, and its waitlist is for appointment times that are not available — joining it online takes a credit card to hold the spot. NextUp Walk-in starts with the line itself: a customer scans a QR code, joins from their phone with no app and no card, and follows their live spot in line. Which fits a walk-in-heavy barbershop or salon? Boulevard is an appointment platform for salons, spas and medspas, priced like one. NextUp Walk-in runs the walk-in line first — QR check-in, a live wait, a TV board and a staff screen — and Pro adds online booking beside the line, with deposits. If most of your chairs fill from the door, that is the cheaper, calmer fit. Also compare[The NextUp app vs Waitwhile](https://nextupwalkin.com/compare/waitwhile) [The NextUp app vs NextMe](https://nextupwalkin.com/compare/nextme) [The NextUp app vs Waitlist Me](https://nextupwalkin.com/compare/waitlist-me) [The NextUp app vs TablesReady](https://nextupwalkin.com/compare/tablesready) [The NextUp app vs Qtrac](https://nextupwalkin.com/compare/qtrac) [The NextUp app vs Qminder](https://nextupwalkin.com/compare/qminder) [The NextUp app vs Toast Tables](https://nextupwalkin.com/compare/toast-tables) [The NextUp app vs Yelp Guest Manager](https://nextupwalkin.com/compare/yelp-guest-manager) [The NextUp app vs Squire](https://nextupwalkin.com/compare/squire) [The NextUp app vs Booksy](https://nextupwalkin.com/compare/booksy) [The NextUp app vs thewaitlist](https://nextupwalkin.com/compare/thewaitlist) [The NextUp app vs Fresha](https://nextupwalkin.com/compare/fresha) [The NextUp app vs Vagaro](https://nextupwalkin.com/compare/vagaro) [The NextUp app vs GlossGenius](https://nextupwalkin.com/compare/glossgenius) [The NextUp app vs QLess](https://nextupwalkin.com/compare/qless) [The NextUp app vs Mindbody](https://nextupwalkin.com/compare/mindbody) [The NextUp app vs Square Appointments](https://nextupwalkin.com/compare/square-appointments) [The NextUp app vs WaitLink](https://nextupwalkin.com/compare/waitlink) [The NextUp app vs bavoli](https://nextupwalkin.com/compare/bavoli) [The NextUp app vs Barber-OS](https://nextupwalkin.com/compare/barber-os) [The NextUp app vs ScanQueue](https://nextupwalkin.com/compare/scanqueue) [The NextUp app vs Barbershop Manager](https://nextupwalkin.com/compare/barbershop-manager) [The NextUp app vs Quevo](https://nextupwalkin.com/compare/quevo) [The NextUp app vs Waitlist App](https://nextupwalkin.com/compare/waitlist-app) [The NextUp app vs theCut](https://nextupwalkin.com/compare/thecut) [The NextUp app vs WaitQ](https://nextupwalkin.com/compare/waitq) [The NextUp app vs MakeTheQueue](https://nextupwalkin.com/compare/makethequeue) [The NextUp app vs Ozync](https://nextupwalkin.com/compare/ozync) [The NextUp app vs HellaGood Next](https://nextupwalkin.com/compare/hellagood-next) [The NextUp app vs eWAIT](https://nextupwalkin.com/compare/ewait) [The NextUp app vs Servqueue](https://nextupwalkin.com/compare/servqueue) [The NextUp app vs TurnQueue](https://nextupwalkin.com/compare/turnqueue) ## Try it on a Saturday 14 days free, with every Pro feature. Set up a location in about two minutes. [Start your free trial](https://nextupwalkin.com/signup?from=boulevard) [Take the tour](https://nextupwalkin.com/product) --- # eWAIT Alternative for Walk-in Shops | NextUp Walk-in Source: https://nextupwalkin.com/compare/ewait > eWAIT is $15/mo for one live line, with 200 texts included. NextUp Walk-in is from $29/mo, with a waiting room TV display, door tablet, card payments and tips. # eWAIT alternative for walk-in shops Looking for a eWAIT alternative for a walk-in shop? Here's how the NextUp app compares on price and what's included, and when eWAIT might suit you better. [Start your free trial](https://nextupwalkin.com/signup?from=ewait) [See pricing](https://nextupwalkin.com/pricing) The NextUp app and eWAIT side by side FeatureThe NextUp appeWAIT Starting priceWalk-in: $29/month for your first location, $19 for each additional one. Pro, with appointments: $59 and $39. 3 team members included per location, then $10/month eachCore $15/month (the only plan shown), one live queue Free plan or trialFree plan: 1 location, 1 team member, 50 check-ins a month (every app included), no card needed; paid plans have a 14-day trial with every Pro featureNo free plan found on the page checked; a free 14-day trial, no card Online paymentsStripe's 2.9% + 30¢ online, plus NextUp Walk-in's 0.5% card fee (at most $1 a payment, never on tips). Your clients pay no booking feeNo customer payments found on the page checked Built forShops that take walk-ins and bookings: barbershops, salons, tattoo, auto service, repair, groomingBarbers and nail salons running a walk-in line: a QR code or link, a live line for staff and a guest page, with no app or kiosk eWAIT figures are from [eWAIT's pricing page](https://www.ewait.co/), as of Oct 27, 2026. Prices change, so check theirs for today's. eWAIT is a trademark of its owner; NextUp Walk-in isn't affiliated with it. ## What you get with the NextUp app - Customers join from a QR code or your link on their phone: no app, no account - Their place and wait, live on their phone - A now-serving TV Display for your waiting area - A Door Tablet for walk-ins without a phone - A Staff Screen to call, start and finish visits - A best time to come today, each person’s own wait, and family tickets for a parent and kids - Customer screens in English, Spanish, Vietnamese, Korean, Portuguese, Haitian Creole and Chinese - On Pro: online booking and a team calendar, with email reminders and deposits - Checkout in cash, by pay link, with a saved card or on a Stripe card reader - Your services and prices, and who each customer asks for - Your trade's own words, your logo and colors - Insights: busiest days and hours, waits, top services - Online tips tracked for each person, and on Pro, booth rent and suite rental collected for you - A read-only link so ChatGPT, Claude and other AI assistants can look up your live wait and hours - Passkey sign-in: Face ID, fingerprint or device PIN - Runs in any browser on a phone, tablet, computer or streaming stick, or in the NextUp app for Apple TV, Roku and Fire TV ## When eWAIT might fit better Honestly: eWAIT may suit you better if you want the cheapest simple walk-in line for one shop and texts included: $15 a month includes 200 texts, and guests can also wait in the shop without using one. NextUp Walk-in’s Pro plan runs the walk-in line and the appointment book together, with checkout, your client list and email campaigns, priced per location. [Compare other waitlist apps](https://nextupwalkin.com/compare) ## What taking payments really costs The card rate is one line of the bill. The rest is the subscription, fees for each person on your team, and anything added on top of each payment. NextUp Walk-in is priced per location with 3 team members included at each, then $10 a month for each one after. It takes tips, bills, deposits, no-show fees, packages and memberships through Stripe, with Stripe's own fee and NextUp Walk-in's capped 0.5% card fee on top, never on tips. eWAIT’s page checked shows no customer payments. NextUp Walk-in takes tips and card payments on every plan, and deposits and no-show fees on Pro, at Stripe’s rate plus NextUp Walk-in’s 0.5% card fee (never on tips, at most $1 a payment). - Stripe's 2.9% + 30¢ for a card payment online or 2.7% + 5¢ on a card reader, 0.8% by bank (at most $5) - NextUp Walk-in's card fee: 0.5% of a card payment, at most $1, and never on tips or rent - No booking or convenience fee for your clients: they pay the price on your menu - Team pay statements and payroll export: what each person is owed, less rent and advances [Every fee, with examples](https://nextupwalkin.com/pricing#processing-fees) ### Capped at $1 On top of Stripe's processing fee, NextUp Walk-in's fee is 0.5% of a card payment, never more than one dollar ($1). A $200 service and a $2,000 package carry the same $1 NextUp Walk-in fee. ### Tips stay yours NextUp Walk-in never charges a fee on tips. Only Stripe's processing fee applies, and you choose whether the tip or the business covers it. ### Not on everything Cash, gift-card redemptions, store credit you spend and booth rent carry no NextUp Walk-in fee. It only ever applies to card payments. ### No booking fee Your clients pay no booking fee to book with you online. ## Questions about eWAIT How does eWAIT pricing compare with NextUp Walk-in? As of Oct 27, 2026, eWAIT’s home page shows one plan, Core, at $15 a month, with a free 14-day trial and no card. NextUp Walk-in’s Walk-in plan is $29 a month for the first location, with 3 team members included, card payments and tips, a TV Display and a Door Tablet. NextUp Walk-in also has a Free plan: $0 a month for 1 location, 1 team member and 50 check-ins a month, with no card needed. Does eWAIT take card payments? No customer payments were found on the eWAIT page checked on Oct 27, 2026. NextUp Walk-in takes card payments and tips at checkout on every plan. How does NextUp Walk-in decide who gets the next walk-in? In the order customers joined the line. Each customer picks a team member or “Anyone” and sees that person’s wait, only people on duty are called, and for an “Anyone” walk-in the Staff Screen suggests who is free soonest. NextUp Walk-in doesn’t keep a turn count today, so a shop that shares walk-ins by straight rotation keeps that tally itself. Also compare[The NextUp app vs Waitwhile](https://nextupwalkin.com/compare/waitwhile) [The NextUp app vs NextMe](https://nextupwalkin.com/compare/nextme) [The NextUp app vs Waitlist Me](https://nextupwalkin.com/compare/waitlist-me) [The NextUp app vs TablesReady](https://nextupwalkin.com/compare/tablesready) [The NextUp app vs Qtrac](https://nextupwalkin.com/compare/qtrac) [The NextUp app vs Qminder](https://nextupwalkin.com/compare/qminder) [The NextUp app vs Toast Tables](https://nextupwalkin.com/compare/toast-tables) [The NextUp app vs Yelp Guest Manager](https://nextupwalkin.com/compare/yelp-guest-manager) [The NextUp app vs Squire](https://nextupwalkin.com/compare/squire) [The NextUp app vs Booksy](https://nextupwalkin.com/compare/booksy) [The NextUp app vs thewaitlist](https://nextupwalkin.com/compare/thewaitlist) [The NextUp app vs Fresha](https://nextupwalkin.com/compare/fresha) [The NextUp app vs Vagaro](https://nextupwalkin.com/compare/vagaro) [The NextUp app vs GlossGenius](https://nextupwalkin.com/compare/glossgenius) [The NextUp app vs QLess](https://nextupwalkin.com/compare/qless) [The NextUp app vs Mindbody](https://nextupwalkin.com/compare/mindbody) [The NextUp app vs Boulevard](https://nextupwalkin.com/compare/boulevard) [The NextUp app vs Square Appointments](https://nextupwalkin.com/compare/square-appointments) [The NextUp app vs WaitLink](https://nextupwalkin.com/compare/waitlink) [The NextUp app vs bavoli](https://nextupwalkin.com/compare/bavoli) [The NextUp app vs Barber-OS](https://nextupwalkin.com/compare/barber-os) [The NextUp app vs ScanQueue](https://nextupwalkin.com/compare/scanqueue) [The NextUp app vs Barbershop Manager](https://nextupwalkin.com/compare/barbershop-manager) [The NextUp app vs Quevo](https://nextupwalkin.com/compare/quevo) [The NextUp app vs Waitlist App](https://nextupwalkin.com/compare/waitlist-app) [The NextUp app vs theCut](https://nextupwalkin.com/compare/thecut) [The NextUp app vs WaitQ](https://nextupwalkin.com/compare/waitq) [The NextUp app vs MakeTheQueue](https://nextupwalkin.com/compare/makethequeue) [The NextUp app vs Ozync](https://nextupwalkin.com/compare/ozync) [The NextUp app vs HellaGood Next](https://nextupwalkin.com/compare/hellagood-next) [The NextUp app vs Servqueue](https://nextupwalkin.com/compare/servqueue) [The NextUp app vs TurnQueue](https://nextupwalkin.com/compare/turnqueue) [Best barbershop check-in apps for 2026, compared](https://nextupwalkin.com/compare/best-barbershop-check-in-apps) [eWAIT alternatives](https://nextupwalkin.com/compare/waitwhile-alternatives) ## Try it on a Saturday 14 days free, with every Pro feature. Set up a location in about two minutes. [Start your free trial](https://nextupwalkin.com/signup?from=ewait) [Take the tour](https://nextupwalkin.com/product) --- # Fresha Alternative for Walk-in Shops | NextUp Walk-in Source: https://nextupwalkin.com/compare/fresha > Fresha takes 20% (at least $6) on new marketplace clients. NextUp Walk-in has no marketplace and no new-client fee: a walk-in line from $29/mo, booking on Pro. # Fresha alternative for walk-in shops Looking for a Fresha alternative for a walk-in shop? Here's how the NextUp app compares on price and what's included, and when Fresha might suit you better. [Start your free trial](https://nextupwalkin.com/signup?from=fresha) [See pricing](https://nextupwalkin.com/pricing) The NextUp app and Fresha side by side FeatureThe NextUp appFresha Starting priceWalk-in: $29/month for your first location, $19 for each additional one. Pro, with appointments: $59 and $39. 3 team members included per location, then $10/month each$19.95/month (Independent, one bookable team member); Team is $14.95/month per team member Free plan or trialFree plan: 1 location, 1 team member, 50 check-ins a month (every app included), no card needed; paid plans have a 14-day trial with every Pro featureNo: a 7-day free trial Online paymentsStripe's 2.9% + 30¢ online, plus NextUp Walk-in's 0.5% card fee (at most $1 a payment, never on tips). Your clients pay no booking fee2.79% + 20¢ online, 2.29% + 20¢ in person, 3.30% + 20¢ keyed in, plus $0.10 per Tap to Pay authorisation; card readers from $139 Where clients bookNo marketplace: your booking page, link, emails show only your business, with no ads for other shopsNew clients can find you in the Fresha marketplace, for a one-time 20% commission (at least $6 per client). Returning clients are free Built forShops that take walk-ins and bookings: barbershops, salons, tattoo, auto service, repair, groomingSalons, barbershops, spas and other appointment-based beauty and wellness businesses Fresha figures are from [Fresha's pricing page](https://www.fresha.com/pricing), checked October 2026. Prices change, so check theirs for today's. Fresha is a trademark of its owner; NextUp Walk-in isn't affiliated with it. ## What you get with the NextUp app - Customers join from a QR code or your link on their phone: no app, no account - Their place and wait, live on their phone - A now-serving TV Display for your waiting area - A Door Tablet for walk-ins without a phone - A Staff Screen to call, start and finish visits - A best time to come today, each person’s own wait, and family tickets for a parent and kids - Customer screens in English, Spanish, Vietnamese, Korean, Portuguese, Haitian Creole and Chinese - On Pro: online booking and a team calendar, with email reminders and deposits - Checkout in cash, by pay link, with a saved card or on a Stripe card reader - Your services and prices, and who each customer asks for - Your trade's own words, your logo and colors - Insights: busiest days and hours, waits, top services - Online tips tracked for each person, and on Pro, booth rent and suite rental collected for you - A read-only link so ChatGPT, Claude and other AI assistants can look up your live wait and hours - Passkey sign-in: Face ID, fingerprint or device PIN - Runs in any browser on a phone, tablet, computer or streaming stick, or in the NextUp app for Apple TV, Roku and Fire TV ## When Fresha might fit better Honestly: Fresha may suit you better if you want new clients from the Fresha marketplace and don’t mind the commission, or you want the lowest card rates. NextUp Walk-in’s Pro plan has online booking, reminders and deposits too, but no marketplace: your booking page shows only your business. NextUp Walk-in’s Pro plan runs the walk-in line and the appointment book together, with checkout, your client list and email campaigns, priced per location. [Compare other waitlist apps](https://nextupwalkin.com/compare) ## What taking payments really costs The card rate is one line of the bill. The rest is the subscription, fees for each person on your team, and anything added on top of each payment. NextUp Walk-in is priced per location with 3 team members included at each, then $10 a month for each one after. It takes tips, bills, deposits, no-show fees, packages and memberships through Stripe, with Stripe's own fee and NextUp Walk-in's capped 0.5% card fee on top, never on tips. A four-person shop pays Fresha $59.80 a month ($14.95 for each team member), against $69 on NextUp Walk-in’s Pro plan ($59, plus $10 for the fourth team member). Fresha’s online rate is 2.79% + 20¢; NextUp Walk-in passes through Stripe’s 2.9% + 30¢ and adds its 0.5% card fee (at most $1 a payment, never on tips), so card payments cost more on NextUp Walk-in. Fresha also charges a one-time commission on new clients who find you in its marketplace; NextUp Walk-in has none. - Stripe's 2.9% + 30¢ for a card payment online or 2.7% + 5¢ on a card reader, 0.8% by bank (at most $5) - NextUp Walk-in's card fee: 0.5% of a card payment, at most $1, and never on tips or rent - No booking or convenience fee for your clients: they pay the price on your menu - Team pay statements and payroll export: what each person is owed, less rent and advances [Every fee, with examples](https://nextupwalkin.com/pricing#processing-fees) ### Capped at $1 On top of Stripe's processing fee, NextUp Walk-in's fee is 0.5% of a card payment, never more than one dollar ($1). A $200 service and a $2,000 package carry the same $1 NextUp Walk-in fee. ### Tips stay yours NextUp Walk-in never charges a fee on tips. Only Stripe's processing fee applies, and you choose whether the tip or the business covers it. ### Not on everything Cash, gift-card redemptions, store credit you spend and booth rent carry no NextUp Walk-in fee. It only ever applies to card payments. ### No booking fee Your clients pay no booking fee to book with you online. ## What shop owners and clients complain about Of 55 recent 1–3 star reviews, the most common themes were pricing and fees (30), confusing screens or updates (14), bugs and outages (11), support (9) and having to use an app or log in (9). NextUp Walk-in has no marketplace listing other shops, so your clients are never shown a competitor, and there is no new-client or boost commission (the card fee still applies). The price is per location, as published on the pricing page. Customers join NextUp Walk-in from a QR code or a link and follow their live place in line on their own phone, with no app to download and no account to make. Source: recent 1–3 star reviews on the US App Store, read October 16, 2026. Themes were counted by keyword, so one review can count in several, and reviewers include both businesses and their clients. ## Questions about Fresha Is NextUp Walk-in cheaper than Fresha? On the subscription, Fresha is cheaper for a four-person shop: $14.95 for each team member is $59.80 a month, against $69 on NextUp Walk-in’s Pro plan ($59 with 3 team members included, then $10 each). Card payments cost more on NextUp Walk-in too: Fresha charges 2.79% + 20¢ online and 2.29% + 20¢ in person, against Stripe’s rate plus NextUp Walk-in’s 0.5% card fee (at most $1 a payment, never on tips). What Fresha adds is a 20% commission (at least $6) on each new client who finds you in its marketplace. Will NextUp Walk-in show my clients other shops? No. NextUp Walk-in has no marketplace and no new-client commission: your booking page and link show only your business. The one place it lists several businesses together is the optional “wait times near you” page for your town, and a location is on it only if you turn it on. Does Fresha run a walk-in line? Fresha is built around booked appointments. NextUp Walk-in is built around the walk-in line: customers join from a QR code or a Door Tablet, see a live wait, and a TV shows who is up next. On NextUp Walk-in’s Pro plan, appointments sit beside the line in the same app. Also compare[The NextUp app vs Waitwhile](https://nextupwalkin.com/compare/waitwhile) [The NextUp app vs NextMe](https://nextupwalkin.com/compare/nextme) [The NextUp app vs Waitlist Me](https://nextupwalkin.com/compare/waitlist-me) [The NextUp app vs TablesReady](https://nextupwalkin.com/compare/tablesready) [The NextUp app vs Qtrac](https://nextupwalkin.com/compare/qtrac) [The NextUp app vs Qminder](https://nextupwalkin.com/compare/qminder) [The NextUp app vs Toast Tables](https://nextupwalkin.com/compare/toast-tables) [The NextUp app vs Yelp Guest Manager](https://nextupwalkin.com/compare/yelp-guest-manager) [The NextUp app vs Squire](https://nextupwalkin.com/compare/squire) [The NextUp app vs Booksy](https://nextupwalkin.com/compare/booksy) [The NextUp app vs thewaitlist](https://nextupwalkin.com/compare/thewaitlist) [The NextUp app vs Vagaro](https://nextupwalkin.com/compare/vagaro) [The NextUp app vs GlossGenius](https://nextupwalkin.com/compare/glossgenius) [The NextUp app vs QLess](https://nextupwalkin.com/compare/qless) [The NextUp app vs Mindbody](https://nextupwalkin.com/compare/mindbody) [The NextUp app vs Boulevard](https://nextupwalkin.com/compare/boulevard) [The NextUp app vs Square Appointments](https://nextupwalkin.com/compare/square-appointments) [The NextUp app vs WaitLink](https://nextupwalkin.com/compare/waitlink) [The NextUp app vs bavoli](https://nextupwalkin.com/compare/bavoli) [The NextUp app vs Barber-OS](https://nextupwalkin.com/compare/barber-os) [The NextUp app vs ScanQueue](https://nextupwalkin.com/compare/scanqueue) [The NextUp app vs Barbershop Manager](https://nextupwalkin.com/compare/barbershop-manager) [The NextUp app vs Quevo](https://nextupwalkin.com/compare/quevo) [The NextUp app vs Waitlist App](https://nextupwalkin.com/compare/waitlist-app) [The NextUp app vs theCut](https://nextupwalkin.com/compare/thecut) [The NextUp app vs WaitQ](https://nextupwalkin.com/compare/waitq) [The NextUp app vs MakeTheQueue](https://nextupwalkin.com/compare/makethequeue) [The NextUp app vs Ozync](https://nextupwalkin.com/compare/ozync) [The NextUp app vs HellaGood Next](https://nextupwalkin.com/compare/hellagood-next) [The NextUp app vs eWAIT](https://nextupwalkin.com/compare/ewait) [The NextUp app vs Servqueue](https://nextupwalkin.com/compare/servqueue) [The NextUp app vs TurnQueue](https://nextupwalkin.com/compare/turnqueue) [Switch from Fresha to NextUp Walk-in](https://nextupwalkin.com/switch/fresha) ## Try it on a Saturday 14 days free, with every Pro feature. Set up a location in about two minutes. [Start your free trial](https://nextupwalkin.com/signup?from=fresha) [Take the tour](https://nextupwalkin.com/product) --- # GlossGenius Alternative for Walk-in Shops | NextUp Walk-in Source: https://nextupwalkin.com/compare/glossgenius > GlossGenius’s waitlist fills cancelled appointment slots. NextUp Walk-in runs the walk-in line itself, with a TV display, from $29/mo; Pro adds booking. # GlossGenius alternative for walk-in shops Looking for a GlossGenius alternative for a walk-in shop? Here's how the NextUp app compares on price and what's included, and when GlossGenius might suit you better. [Start your free trial](https://nextupwalkin.com/signup?from=glossgenius) [See pricing](https://nextupwalkin.com/pricing) The honest difference ## GlossGenius books your appointments. The NextUp app runs your walk-in line. GlossGenius's Waitlist fills a canceled appointment slot — it is not a walk-in line. The NextUp app is the line itself: customers join from a QR code with no app to download, follow their live spot, and see who's up next on your TV (Apple TV, Roku and Fire TV; others coming soon). On Pro, appointments sit beside that line. The NextUp app and GlossGenius side by side FeatureThe NextUp appGlossGenius Starting priceWalk-in: $29/month for your first location, $19 for each additional one. Pro, with appointments: $59 and $39. 3 team members included per location, then $10/month each$28/month (Standard), or $24/month billed annually Free plan or trialFree plan: 1 location, 1 team member, 50 check-ins a month (every app included), no card needed; paid plans have a 14-day trial with every Pro featureNo: a 14-day free trial, with no card Online paymentsStripe's 2.9% + 30¢ online, plus NextUp Walk-in's 0.5% card fee (at most $1 a payment, never on tips). Your clients pay no booking fee2.4% + 15¢ in person, 3.4% + 15¢ online/card-on-file, 2.9% + 30¢ on invoices (checked October 2026) Built forShops that take walk-ins and bookings: barbershops, salons, tattoo, auto service, repair, groomingBeauty and wellness businesses, and medspa and aesthetics practices GlossGenius figures are from [GlossGenius's pricing page](https://glossgenius.com/pricing), checked October 2026. Prices change, so check theirs for today's. GlossGenius is a trademark of its owner; NextUp Walk-in isn't affiliated with it. ## What you get with the NextUp app - Customers join from a QR code or your link on their phone: no app, no account - Their place and wait, live on their phone - A now-serving TV Display for your waiting area - A Door Tablet for walk-ins without a phone - A Staff Screen to call, start and finish visits - A best time to come today, each person’s own wait, and family tickets for a parent and kids - Customer screens in English, Spanish, Vietnamese, Korean, Portuguese, Haitian Creole and Chinese - On Pro: online booking and a team calendar, with email reminders and deposits - Checkout in cash, by pay link, with a saved card or on a Stripe card reader - Your services and prices, and who each customer asks for - Your trade's own words, your logo and colors - Insights: busiest days and hours, waits, top services - Online tips tracked for each person, and on Pro, booth rent and suite rental collected for you - A read-only link so ChatGPT, Claude and other AI assistants can look up your live wait and hours - Passkey sign-in: Face ID, fingerprint or device PIN - Runs in any browser on a phone, tablet, computer or streaming stick, or in the NextUp app for Apple TV, Roku and Fire TV ## Moving from GlossGenius Online booking, a team calendar, email reminders, deposits and a client list are in NextUp Walk-in’s Pro plan, with three team members included per location. Walk-ins get a real line beside the book: a QR code at the door, a live wait on their phone and a TV that shows who is up next. NextUp Walk-in’s Pro plan runs the walk-in line and the appointment book together, with checkout, your client list and email campaigns, priced per location. [Compare other waitlist apps](https://nextupwalkin.com/compare) ## What taking payments really costs The card rate is one line of the bill. The rest is the subscription, fees for each person on your team, and anything added on top of each payment. NextUp Walk-in is priced per location with 3 team members included at each, then $10 a month for each one after. It takes tips, bills, deposits, no-show fees, packages and memberships through Stripe, with Stripe's own fee and NextUp Walk-in's capped 0.5% card fee on top, never on tips. GlossGenius's invoice rate is 2.9% + 30¢, the same Stripe rate NextUp Walk-in passes through, and NextUp Walk-in adds its 0.5% card fee (at most $1 a payment, never on tips). Its in-person rate (2.4% + 15¢) is lower than Stripe's online rate, so a counter-heavy shop pays less per tap there today. - Stripe's 2.9% + 30¢ for a card payment online or 2.7% + 5¢ on a card reader, 0.8% by bank (at most $5) - NextUp Walk-in's card fee: 0.5% of a card payment, at most $1, and never on tips or rent - No booking or convenience fee for your clients: they pay the price on your menu - Team pay statements and payroll export: what each person is owed, less rent and advances [Every fee, with examples](https://nextupwalkin.com/pricing#processing-fees) ### Capped at $1 On top of Stripe's processing fee, NextUp Walk-in's fee is 0.5% of a card payment, never more than one dollar ($1). A $200 service and a $2,000 package carry the same $1 NextUp Walk-in fee. ### Tips stay yours NextUp Walk-in never charges a fee on tips. Only Stripe's processing fee applies, and you choose whether the tip or the business covers it. ### Not on everything Cash, gift-card redemptions, store credit you spend and booth rent carry no NextUp Walk-in fee. It only ever applies to card payments. ### No booking fee Your clients pay no booking fee to book with you online. ## Questions about GlossGenius How does GlossGenius pricing compare to NextUp Walk-in? GlossGenius Standard is $28 a month ($24 billed annually); Gold is $56 for up to 9 staff, and Platinum $168 for 10 or more. NextUp Walk-in’s Walk-in plan is $29 a month and its Pro plan, with online booking, is $59, with 3 team members included per location and $10 a month for each one after. Does GlossGenius run a walk-in line? GlossGenius is built around booked appointments. Its Waitlist is for appointment cancellations: a client joins from the booking site and is contacted when a slot opens. NextUp Walk-in is built around the walk-in line itself: customers join from a QR code or a Door Tablet with no app to download, follow their live spot, and a TV shows who is up next. On the Pro plan, appointments sit beside the line. What does GlossGenius do better today? Live card payments and deposits in one mature appointment-first bundle. If your shop runs almost entirely on booked appointments, GlossGenius may fit better. Also compare[The NextUp app vs Waitwhile](https://nextupwalkin.com/compare/waitwhile) [The NextUp app vs NextMe](https://nextupwalkin.com/compare/nextme) [The NextUp app vs Waitlist Me](https://nextupwalkin.com/compare/waitlist-me) [The NextUp app vs TablesReady](https://nextupwalkin.com/compare/tablesready) [The NextUp app vs Qtrac](https://nextupwalkin.com/compare/qtrac) [The NextUp app vs Qminder](https://nextupwalkin.com/compare/qminder) [The NextUp app vs Toast Tables](https://nextupwalkin.com/compare/toast-tables) [The NextUp app vs Yelp Guest Manager](https://nextupwalkin.com/compare/yelp-guest-manager) [The NextUp app vs Squire](https://nextupwalkin.com/compare/squire) [The NextUp app vs Booksy](https://nextupwalkin.com/compare/booksy) [The NextUp app vs thewaitlist](https://nextupwalkin.com/compare/thewaitlist) [The NextUp app vs Fresha](https://nextupwalkin.com/compare/fresha) [The NextUp app vs Vagaro](https://nextupwalkin.com/compare/vagaro) [The NextUp app vs QLess](https://nextupwalkin.com/compare/qless) [The NextUp app vs Mindbody](https://nextupwalkin.com/compare/mindbody) [The NextUp app vs Boulevard](https://nextupwalkin.com/compare/boulevard) [The NextUp app vs Square Appointments](https://nextupwalkin.com/compare/square-appointments) [The NextUp app vs WaitLink](https://nextupwalkin.com/compare/waitlink) [The NextUp app vs bavoli](https://nextupwalkin.com/compare/bavoli) [The NextUp app vs Barber-OS](https://nextupwalkin.com/compare/barber-os) [The NextUp app vs ScanQueue](https://nextupwalkin.com/compare/scanqueue) [The NextUp app vs Barbershop Manager](https://nextupwalkin.com/compare/barbershop-manager) [The NextUp app vs Quevo](https://nextupwalkin.com/compare/quevo) [The NextUp app vs Waitlist App](https://nextupwalkin.com/compare/waitlist-app) [The NextUp app vs theCut](https://nextupwalkin.com/compare/thecut) [The NextUp app vs WaitQ](https://nextupwalkin.com/compare/waitq) [The NextUp app vs MakeTheQueue](https://nextupwalkin.com/compare/makethequeue) [The NextUp app vs Ozync](https://nextupwalkin.com/compare/ozync) [The NextUp app vs HellaGood Next](https://nextupwalkin.com/compare/hellagood-next) [The NextUp app vs eWAIT](https://nextupwalkin.com/compare/ewait) [The NextUp app vs Servqueue](https://nextupwalkin.com/compare/servqueue) [The NextUp app vs TurnQueue](https://nextupwalkin.com/compare/turnqueue) ## Try it on a Saturday 14 days free, with every Pro feature. Set up a location in about two minutes. [Start your free trial](https://nextupwalkin.com/signup?from=glossgenius) [Take the tour](https://nextupwalkin.com/product) --- # HellaGood Next Alternative | NextUp Walk-in Source: https://nextupwalkin.com/compare/hellagood-next > HellaGood Next is $14/mo billed yearly with Wallet alerts instead of texts. NextUp Walk-in is $29/mo with a TV display, door tablet, card payments and tips. # HellaGood Next alternative for walk-in shops Looking for a HellaGood Next alternative for a walk-in shop? Here's how the NextUp app compares on price and what's included, and when HellaGood Next might suit you better. [Start your free trial](https://nextupwalkin.com/signup?from=hellagood-next) [See pricing](https://nextupwalkin.com/pricing) The NextUp app and HellaGood Next side by side FeatureThe NextUp appHellaGood Next Starting priceWalk-in: $29/month for your first location, $19 for each additional one. Pro, with appointments: $59 and $39. 3 team members included per location, then $10/month each$14/month per location billed yearly, or $19.95 month to month (every feature) Free plan or trialFree plan: 1 location, 1 team member, 50 check-ins a month (every app included), no card needed; paid plans have a 14-day trial with every Pro featureNo free plan found; a free 14-day trial, no card Online paymentsStripe's 2.9% + 30¢ online, plus NextUp Walk-in's 0.5% card fee (at most $1 a payment, never on tips). Your clients pay no booking feeNo customer payments found on the page checked Built forShops that take walk-ins and bookings: barbershops, salons, tattoo, auto service, repair, groomingWalk-in shops, counters and branches: a QR sign, a live line, staff logins and nine other languages beside English HellaGood Next figures are from [HellaGood Next's pricing page](https://hellagoodnext.com/), as of Oct 27, 2026. Prices change, so check theirs for today's. HellaGood Next is a trademark of its owner; NextUp Walk-in isn't affiliated with it. ## What you get with the NextUp app - Customers join from a QR code or your link on their phone: no app, no account - Their place and wait, live on their phone - A now-serving TV Display for your waiting area - A Door Tablet for walk-ins without a phone - A Staff Screen to call, start and finish visits - A best time to come today, each person’s own wait, and family tickets for a parent and kids - Customer screens in English, Spanish, Vietnamese, Korean, Portuguese, Haitian Creole and Chinese - On Pro: online booking and a team calendar, with email reminders and deposits - Checkout in cash, by pay link, with a saved card or on a Stripe card reader - Your services and prices, and who each customer asks for - Your trade's own words, your logo and colors - Insights: busiest days and hours, waits, top services - Online tips tracked for each person, and on Pro, booth rent and suite rental collected for you - A read-only link so ChatGPT, Claude and other AI assistants can look up your live wait and hours - Passkey sign-in: Face ID, fingerprint or device PIN - Runs in any browser on a phone, tablet, computer or streaming stick, or in the NextUp app for Apple TV, Roku and Fire TV ## When HellaGood Next might fit better Honestly: HellaGood Next may suit you better if you want the lowest flat price for one walk-in line ($14 a month per location billed yearly, every feature, no limit on guests or team members) and are happy with Apple Wallet or Google Wallet alerts instead of texts. NextUp Walk-in’s Pro plan runs the walk-in line and the appointment book together, with checkout, your client list and email campaigns, priced per location. [Compare other waitlist apps](https://nextupwalkin.com/compare) ## What taking payments really costs The card rate is one line of the bill. The rest is the subscription, fees for each person on your team, and anything added on top of each payment. NextUp Walk-in is priced per location with 3 team members included at each, then $10 a month for each one after. It takes tips, bills, deposits, no-show fees, packages and memberships through Stripe, with Stripe's own fee and NextUp Walk-in's capped 0.5% card fee on top, never on tips. HellaGood Next’s page checked shows no customer payments. NextUp Walk-in takes tips and card payments on every plan, and deposits and no-show fees on Pro, at Stripe’s rate plus NextUp Walk-in’s 0.5% card fee (never on tips, at most $1 a payment). - Stripe's 2.9% + 30¢ for a card payment online or 2.7% + 5¢ on a card reader, 0.8% by bank (at most $5) - NextUp Walk-in's card fee: 0.5% of a card payment, at most $1, and never on tips or rent - No booking or convenience fee for your clients: they pay the price on your menu - Team pay statements and payroll export: what each person is owed, less rent and advances [Every fee, with examples](https://nextupwalkin.com/pricing#processing-fees) ### Capped at $1 On top of Stripe's processing fee, NextUp Walk-in's fee is 0.5% of a card payment, never more than one dollar ($1). A $200 service and a $2,000 package carry the same $1 NextUp Walk-in fee. ### Tips stay yours NextUp Walk-in never charges a fee on tips. Only Stripe's processing fee applies, and you choose whether the tip or the business covers it. ### Not on everything Cash, gift-card redemptions, store credit you spend and booth rent carry no NextUp Walk-in fee. It only ever applies to card payments. ### No booking fee Your clients pay no booking fee to book with you online. ## Questions about HellaGood Next How does HellaGood Next pricing compare with NextUp Walk-in? As of Oct 27, 2026, HellaGood Next is $14 a month per location billed yearly, or $19.95 month to month, with every feature and no limit on guests or team members. NextUp Walk-in’s Walk-in plan is $29 a month for the first location, with a 14-day free trial. NextUp Walk-in also has a Free plan: $0 a month for 1 location, 1 team member and 50 check-ins a month, with no card needed. Does HellaGood Next have a TV display or take card payments? The page checked on Oct 27, 2026 says a TV board is something you build yourself with its API, and shows no customer payments. NextUp Walk-in has a now-serving TV display and a door tablet, and takes card payments and tips at checkout on every plan. How does NextUp Walk-in decide who gets the next walk-in? In the order customers joined the line. Each customer picks a team member or “Anyone” and sees that person’s wait, only people on duty are called, and for an “Anyone” walk-in the Staff Screen suggests who is free soonest. NextUp Walk-in doesn’t keep a turn count today, so a shop that shares walk-ins by straight rotation keeps that tally itself. Also compare[The NextUp app vs Waitwhile](https://nextupwalkin.com/compare/waitwhile) [The NextUp app vs NextMe](https://nextupwalkin.com/compare/nextme) [The NextUp app vs Waitlist Me](https://nextupwalkin.com/compare/waitlist-me) [The NextUp app vs TablesReady](https://nextupwalkin.com/compare/tablesready) [The NextUp app vs Qtrac](https://nextupwalkin.com/compare/qtrac) [The NextUp app vs Qminder](https://nextupwalkin.com/compare/qminder) [The NextUp app vs Toast Tables](https://nextupwalkin.com/compare/toast-tables) [The NextUp app vs Yelp Guest Manager](https://nextupwalkin.com/compare/yelp-guest-manager) [The NextUp app vs Squire](https://nextupwalkin.com/compare/squire) [The NextUp app vs Booksy](https://nextupwalkin.com/compare/booksy) [The NextUp app vs thewaitlist](https://nextupwalkin.com/compare/thewaitlist) [The NextUp app vs Fresha](https://nextupwalkin.com/compare/fresha) [The NextUp app vs Vagaro](https://nextupwalkin.com/compare/vagaro) [The NextUp app vs GlossGenius](https://nextupwalkin.com/compare/glossgenius) [The NextUp app vs QLess](https://nextupwalkin.com/compare/qless) [The NextUp app vs Mindbody](https://nextupwalkin.com/compare/mindbody) [The NextUp app vs Boulevard](https://nextupwalkin.com/compare/boulevard) [The NextUp app vs Square Appointments](https://nextupwalkin.com/compare/square-appointments) [The NextUp app vs WaitLink](https://nextupwalkin.com/compare/waitlink) [The NextUp app vs bavoli](https://nextupwalkin.com/compare/bavoli) [The NextUp app vs Barber-OS](https://nextupwalkin.com/compare/barber-os) [The NextUp app vs ScanQueue](https://nextupwalkin.com/compare/scanqueue) [The NextUp app vs Barbershop Manager](https://nextupwalkin.com/compare/barbershop-manager) [The NextUp app vs Quevo](https://nextupwalkin.com/compare/quevo) [The NextUp app vs Waitlist App](https://nextupwalkin.com/compare/waitlist-app) [The NextUp app vs theCut](https://nextupwalkin.com/compare/thecut) [The NextUp app vs WaitQ](https://nextupwalkin.com/compare/waitq) [The NextUp app vs MakeTheQueue](https://nextupwalkin.com/compare/makethequeue) [The NextUp app vs Ozync](https://nextupwalkin.com/compare/ozync) [The NextUp app vs eWAIT](https://nextupwalkin.com/compare/ewait) [The NextUp app vs Servqueue](https://nextupwalkin.com/compare/servqueue) [The NextUp app vs TurnQueue](https://nextupwalkin.com/compare/turnqueue) ## Try it on a Saturday 14 days free, with every Pro feature. Set up a location in about two minutes. [Start your free trial](https://nextupwalkin.com/signup?from=hellagood-next) [Take the tour](https://nextupwalkin.com/product) --- # MakeTheQueue Alternative for Walk-in Shops | NextUp Walk-in Source: https://nextupwalkin.com/compare/makethequeue > MakeTheQueue has a free plan, and Starter is $50/mo billed annually with 1,500 SMS. NextUp Walk-in is $29/mo, with card payments and tips on every plan. # MakeTheQueue alternative for walk-in shops Looking for a MakeTheQueue alternative for a walk-in shop? Here's how the NextUp app compares on price and what's included, and when MakeTheQueue might suit you better. [Start your free trial](https://nextupwalkin.com/signup?from=makethequeue) [See pricing](https://nextupwalkin.com/pricing) The NextUp app and MakeTheQueue side by side FeatureThe NextUp appMakeTheQueue Starting priceWalk-in: $29/month for your first location, $19 for each additional one. Pro, with appointments: $59 and $39. 3 team members included per location, then $10/month eachStarter $50/month billed annually (Free is $0); Business $100/month billed annually Free plan or trialFree plan: 1 location, 1 team member, 50 check-ins a month (every app included), no card needed; paid plans have a 14-day trial with every Pro featureYes: Free at $0, 1 location, 1 team member, 2 queues, email alerts only; a 7-day Business trial, no card Online paymentsStripe's 2.9% + 30¢ online, plus NextUp Walk-in's 0.5% card fee (at most $1 a payment, never on tips). Your clients pay no booking feeNo customer payments found on the pages checked Built forShops that take walk-ins and bookings: barbershops, salons, tattoo, auto service, repair, groomingQueues and appointments for healthcare, dining, beauty, wellness, retail and events MakeTheQueue figures are from [MakeTheQueue's pricing page](https://makethequeue.com/pricing), as of Oct 25, 2026. Also from [MakeTheQueue’s home page](https://makethequeue.com/), as of Oct 25, 2026. Prices change, so check theirs for today's. MakeTheQueue is a trademark of its owner; NextUp Walk-in isn't affiliated with it. ## What you get with the NextUp app - Customers join from a QR code or your link on their phone: no app, no account - Their place and wait, live on their phone - A now-serving TV Display for your waiting area - A Door Tablet for walk-ins without a phone - A Staff Screen to call, start and finish visits - A best time to come today, each person’s own wait, and family tickets for a parent and kids - Customer screens in English, Spanish, Vietnamese, Korean, Portuguese, Haitian Creole and Chinese - On Pro: online booking and a team calendar, with email reminders and deposits - Checkout in cash, by pay link, with a saved card or on a Stripe card reader - Your services and prices, and who each customer asks for - Your trade's own words, your logo and colors - Insights: busiest days and hours, waits, top services - Online tips tracked for each person, and on Pro, booth rent and suite rental collected for you - A read-only link so ChatGPT, Claude and other AI assistants can look up your live wait and hours - Passkey sign-in: Face ID, fingerprint or device PIN - Runs in any browser on a phone, tablet, computer or streaming stick, or in the NextUp app for Apple TV, Roku and Fire TV ## When MakeTheQueue might fit better Honestly: MakeTheQueue may suit you better if you want text alerts and two-way texting: Starter includes 1,500 SMS a month and Business 4,000, with no per-seat fees. NextUp Walk-in’s Pro plan runs the walk-in line and the appointment book together, with checkout, your client list and email campaigns, priced per location. [Compare other waitlist apps](https://nextupwalkin.com/compare) ## What taking payments really costs The card rate is one line of the bill. The rest is the subscription, fees for each person on your team, and anything added on top of each payment. NextUp Walk-in is priced per location with 3 team members included at each, then $10 a month for each one after. It takes tips, bills, deposits, no-show fees, packages and memberships through Stripe, with Stripe's own fee and NextUp Walk-in's capped 0.5% card fee on top, never on tips. MakeTheQueue’s pages checked show no customer payments. NextUp Walk-in takes tips and card payments on every plan, and deposits and no-show fees on Pro, at Stripe’s rate plus NextUp Walk-in’s 0.5% card fee (never on tips, at most $1 a payment). - Stripe's 2.9% + 30¢ for a card payment online or 2.7% + 5¢ on a card reader, 0.8% by bank (at most $5) - NextUp Walk-in's card fee: 0.5% of a card payment, at most $1, and never on tips or rent - No booking or convenience fee for your clients: they pay the price on your menu - Team pay statements and payroll export: what each person is owed, less rent and advances [Every fee, with examples](https://nextupwalkin.com/pricing#processing-fees) ### Capped at $1 On top of Stripe's processing fee, NextUp Walk-in's fee is 0.5% of a card payment, never more than one dollar ($1). A $200 service and a $2,000 package carry the same $1 NextUp Walk-in fee. ### Tips stay yours NextUp Walk-in never charges a fee on tips. Only Stripe's processing fee applies, and you choose whether the tip or the business covers it. ### Not on everything Cash, gift-card redemptions, store credit you spend and booth rent carry no NextUp Walk-in fee. It only ever applies to card payments. ### No booking fee Your clients pay no booking fee to book with you online. ## Questions about MakeTheQueue Does MakeTheQueue have a free plan? Yes. As of Oct 25, 2026, its Free plan is $0 for 1 location, 1 team member and 2 queues, with email alerts only; Starter is $50 a month billed annually with 1,500 SMS. NextUp Walk-in’s Walk-in plan is $29 a month for the first location, with 3 team members included. NextUp Walk-in also has a Free plan: $0 a month for 1 location, 1 team member and 50 check-ins a month, with no card needed. Do customers need an app with MakeTheQueue or NextUp Walk-in? No, with either. Customers join through a web browser. With NextUp Walk-in they join from a QR code or your link and follow their place in line on their own phone, with no app to download and no account to make. How does NextUp Walk-in decide who gets the next walk-in? In the order customers joined the line. Each customer picks a team member or “Anyone” and sees that person’s wait, only people on duty are called, and for an “Anyone” walk-in the Staff Screen suggests who is free soonest. NextUp Walk-in doesn’t keep a turn count today, so a shop that shares walk-ins by straight rotation keeps that tally itself. Also compare[The NextUp app vs Waitwhile](https://nextupwalkin.com/compare/waitwhile) [The NextUp app vs NextMe](https://nextupwalkin.com/compare/nextme) [The NextUp app vs Waitlist Me](https://nextupwalkin.com/compare/waitlist-me) [The NextUp app vs TablesReady](https://nextupwalkin.com/compare/tablesready) [The NextUp app vs Qtrac](https://nextupwalkin.com/compare/qtrac) [The NextUp app vs Qminder](https://nextupwalkin.com/compare/qminder) [The NextUp app vs Toast Tables](https://nextupwalkin.com/compare/toast-tables) [The NextUp app vs Yelp Guest Manager](https://nextupwalkin.com/compare/yelp-guest-manager) [The NextUp app vs Squire](https://nextupwalkin.com/compare/squire) [The NextUp app vs Booksy](https://nextupwalkin.com/compare/booksy) [The NextUp app vs thewaitlist](https://nextupwalkin.com/compare/thewaitlist) [The NextUp app vs Fresha](https://nextupwalkin.com/compare/fresha) [The NextUp app vs Vagaro](https://nextupwalkin.com/compare/vagaro) [The NextUp app vs GlossGenius](https://nextupwalkin.com/compare/glossgenius) [The NextUp app vs QLess](https://nextupwalkin.com/compare/qless) [The NextUp app vs Mindbody](https://nextupwalkin.com/compare/mindbody) [The NextUp app vs Boulevard](https://nextupwalkin.com/compare/boulevard) [The NextUp app vs Square Appointments](https://nextupwalkin.com/compare/square-appointments) [The NextUp app vs WaitLink](https://nextupwalkin.com/compare/waitlink) [The NextUp app vs bavoli](https://nextupwalkin.com/compare/bavoli) [The NextUp app vs Barber-OS](https://nextupwalkin.com/compare/barber-os) [The NextUp app vs ScanQueue](https://nextupwalkin.com/compare/scanqueue) [The NextUp app vs Barbershop Manager](https://nextupwalkin.com/compare/barbershop-manager) [The NextUp app vs Quevo](https://nextupwalkin.com/compare/quevo) [The NextUp app vs Waitlist App](https://nextupwalkin.com/compare/waitlist-app) [The NextUp app vs theCut](https://nextupwalkin.com/compare/thecut) [The NextUp app vs WaitQ](https://nextupwalkin.com/compare/waitq) [The NextUp app vs Ozync](https://nextupwalkin.com/compare/ozync) [The NextUp app vs HellaGood Next](https://nextupwalkin.com/compare/hellagood-next) [The NextUp app vs eWAIT](https://nextupwalkin.com/compare/ewait) [The NextUp app vs Servqueue](https://nextupwalkin.com/compare/servqueue) [The NextUp app vs TurnQueue](https://nextupwalkin.com/compare/turnqueue) [MakeTheQueue alternatives](https://nextupwalkin.com/compare/waitwhile-alternatives) ## Try it on a Saturday 14 days free, with every Pro feature. Set up a location in about two minutes. [Start your free trial](https://nextupwalkin.com/signup?from=makethequeue) [Take the tour](https://nextupwalkin.com/product) --- # Mindbody Alternative for Walk-in Shops | NextUp Walk-in Source: https://nextupwalkin.com/compare/mindbody > Mindbody Starter is $79/mo per location, and its marketplace takes 20% of a new client’s first purchase. NextUp Walk-in has no marketplace, from $29/mo. # Mindbody alternative for walk-in shops Looking for a Mindbody alternative for a walk-in shop? Here's how the NextUp app compares on price and what's included, and when Mindbody might suit you better. [Start your free trial](https://nextupwalkin.com/signup?from=mindbody) [See pricing](https://nextupwalkin.com/pricing) The NextUp app and Mindbody side by side FeatureThe NextUp appMindbody Starting priceWalk-in: $29/month for your first location, $19 for each additional one. Pro, with appointments: $59 and $39. 3 team members included per location, then $10/month eachStarting at $79/month per location (Starter); Accelerate and Ultimate are quoted Free plan or trialFree plan: 1 location, 1 team member, 50 check-ins a month (every app included), no card needed; paid plans have a 14-day trial with every Pro featureNo free plan published on its pricing page Online paymentsStripe's 2.9% + 30¢ online, plus NextUp Walk-in's 0.5% card fee (at most $1 a payment, never on tips). Your clients pay no booking feeMindbody Payments on every plan: a percentage its pricing page does not state, plus a fixed $0.10 to $0.30 per transaction Where clients bookNo marketplace: your booking page, link, emails show only your business, with no ads for other shopsClients can also book you in the Mindbody app, a marketplace of fitness and wellness businesses; listing is free, and a new client delivered by the app costs 20% of their first purchase, capped at $30 Built forShops that take walk-ins and bookings: barbershops, salons, tattoo, auto service, repair, groomingFitness, beauty and wellness businesses: studios, gyms, salons and spas Mindbody figures are from [Mindbody's pricing page](https://www.mindbodyonline.com/business/pricing), checked October 2026. Prices change, so check theirs for today's. Mindbody is a trademark of its owner; NextUp Walk-in isn't affiliated with it. What 3 locations cost a month - NextUp Walk-in3 team members a location included, then $10/month each**$67** - MindbodyStarter: $79/month per location; Accelerate and Ultimate are quoted**$237 $170 more** Each app's published monthly price, before taxes, texts and extra team members; theirs as listed on their own pricing pages, checked October 2026. Prices change: check theirs for today's. ## What you get with the NextUp app - Customers join from a QR code or your link on their phone: no app, no account - Their place and wait, live on their phone - A now-serving TV Display for your waiting area - A Door Tablet for walk-ins without a phone - A Staff Screen to call, start and finish visits - A best time to come today, each person’s own wait, and family tickets for a parent and kids - Customer screens in English, Spanish, Vietnamese, Korean, Portuguese, Haitian Creole and Chinese - On Pro: online booking and a team calendar, with email reminders and deposits - Checkout in cash, by pay link, with a saved card or on a Stripe card reader - Your services and prices, and who each customer asks for - Your trade's own words, your logo and colors - Insights: busiest days and hours, waits, top services - Online tips tracked for each person, and on Pro, booth rent and suite rental collected for you - A read-only link so ChatGPT, Claude and other AI assistants can look up your live wait and hours - Passkey sign-in: Face ID, fingerprint or device PIN - Runs in any browser on a phone, tablet, computer or streaming stick, or in the NextUp app for Apple TV, Roku and Fire TV ## When Mindbody might fit better Honestly: Mindbody may suit you better if you run classes and want clients from a large fitness and wellness marketplace, with unlimited user logins. NextUp Walk-in's Pro plan has online booking beside the walk-in line, with deposits, and no marketplace. NextUp Walk-in’s Pro plan runs the walk-in line and the appointment book together, with checkout, your client list and email campaigns, priced per location. [Compare other waitlist apps](https://nextupwalkin.com/compare) ## What taking payments really costs The card rate is one line of the bill. The rest is the subscription, fees for each person on your team, and anything added on top of each payment. NextUp Walk-in is priced per location with 3 team members included at each, then $10 a month for each one after. It takes tips, bills, deposits, no-show fees, packages and memberships through Stripe, with Stripe's own fee and NextUp Walk-in's capped 0.5% card fee on top, never on tips. NextUp Walk-in adds its 0.5% card fee (at most $1 a payment, never on tips) on top of Stripe's published rate. On subscriptions, Mindbody's Starter is $79 a month per location with unlimited users; NextUp Walk-in is $29 for the first location with 3 team members included, then $10 a month each. - Stripe's 2.9% + 30¢ for a card payment online or 2.7% + 5¢ on a card reader, 0.8% by bank (at most $5) - NextUp Walk-in's card fee: 0.5% of a card payment, at most $1, and never on tips or rent - No booking or convenience fee for your clients: they pay the price on your menu - Team pay statements and payroll export: what each person is owed, less rent and advances [Every fee, with examples](https://nextupwalkin.com/pricing#processing-fees) ### Capped at $1 On top of Stripe's processing fee, NextUp Walk-in's fee is 0.5% of a card payment, never more than one dollar ($1). A $200 service and a $2,000 package carry the same $1 NextUp Walk-in fee. ### Tips stay yours NextUp Walk-in never charges a fee on tips. Only Stripe's processing fee applies, and you choose whether the tip or the business covers it. ### Not on everything Cash, gift-card redemptions, store credit you spend and booth rent carry no NextUp Walk-in fee. It only ever applies to card payments. ### No booking fee Your clients pay no booking fee to book with you online. ## What shop owners and clients complain about Of 87 recent 1–3 star reviews, the most common themes were bugs and outages (33), pricing (21), confusing screens or updates (17), support (17) and having to use an app or log in (15). NextUp Walk-in has no marketplace listing other shops, so your clients are never shown a competitor, and there is no new-client or boost commission (the card fee still applies). The price is per location, as published on the pricing page. Customers join NextUp Walk-in from a QR code or a link and follow their live place in line on their own phone, with no app to download and no account to make. Source: recent 1–3 star reviews on the US App Store, read October 16, 2026. Themes were counted by keyword, so one review can count in several, and reviewers include both businesses and their clients. ## Questions about Mindbody How much does Mindbody cost? Its pricing page starts Starter at $79 a month per location with unlimited users; Accelerate and Ultimate are quoted by sales. NextUp Walk-in is $29 a month for the first location with 3 team members included, then $10 a month each. Does Mindbody take a cut of new clients? Listing in its app is free. A new client the app delivers costs 20% of their first purchase, capped at $30; bookings after that are commission-free. NextUp Walk-in has no marketplace and no new-client fee. Can I run walk-ins as well as bookings on NextUp Walk-in? Yes. The walk-in line is the main screen, and Pro adds online booking beside it. Deposits for bookings are included. Also compare[The NextUp app vs Waitwhile](https://nextupwalkin.com/compare/waitwhile) [The NextUp app vs NextMe](https://nextupwalkin.com/compare/nextme) [The NextUp app vs Waitlist Me](https://nextupwalkin.com/compare/waitlist-me) [The NextUp app vs TablesReady](https://nextupwalkin.com/compare/tablesready) [The NextUp app vs Qtrac](https://nextupwalkin.com/compare/qtrac) [The NextUp app vs Qminder](https://nextupwalkin.com/compare/qminder) [The NextUp app vs Toast Tables](https://nextupwalkin.com/compare/toast-tables) [The NextUp app vs Yelp Guest Manager](https://nextupwalkin.com/compare/yelp-guest-manager) [The NextUp app vs Squire](https://nextupwalkin.com/compare/squire) [The NextUp app vs Booksy](https://nextupwalkin.com/compare/booksy) [The NextUp app vs thewaitlist](https://nextupwalkin.com/compare/thewaitlist) [The NextUp app vs Fresha](https://nextupwalkin.com/compare/fresha) [The NextUp app vs Vagaro](https://nextupwalkin.com/compare/vagaro) [The NextUp app vs GlossGenius](https://nextupwalkin.com/compare/glossgenius) [The NextUp app vs QLess](https://nextupwalkin.com/compare/qless) [The NextUp app vs Boulevard](https://nextupwalkin.com/compare/boulevard) [The NextUp app vs Square Appointments](https://nextupwalkin.com/compare/square-appointments) [The NextUp app vs WaitLink](https://nextupwalkin.com/compare/waitlink) [The NextUp app vs bavoli](https://nextupwalkin.com/compare/bavoli) [The NextUp app vs Barber-OS](https://nextupwalkin.com/compare/barber-os) [The NextUp app vs ScanQueue](https://nextupwalkin.com/compare/scanqueue) [The NextUp app vs Barbershop Manager](https://nextupwalkin.com/compare/barbershop-manager) [The NextUp app vs Quevo](https://nextupwalkin.com/compare/quevo) [The NextUp app vs Waitlist App](https://nextupwalkin.com/compare/waitlist-app) [The NextUp app vs theCut](https://nextupwalkin.com/compare/thecut) [The NextUp app vs WaitQ](https://nextupwalkin.com/compare/waitq) [The NextUp app vs MakeTheQueue](https://nextupwalkin.com/compare/makethequeue) [The NextUp app vs Ozync](https://nextupwalkin.com/compare/ozync) [The NextUp app vs HellaGood Next](https://nextupwalkin.com/compare/hellagood-next) [The NextUp app vs eWAIT](https://nextupwalkin.com/compare/ewait) [The NextUp app vs Servqueue](https://nextupwalkin.com/compare/servqueue) [The NextUp app vs TurnQueue](https://nextupwalkin.com/compare/turnqueue) ## Try it on a Saturday 14 days free, with every Pro feature. Set up a location in about two minutes. [Start your free trial](https://nextupwalkin.com/signup?from=mindbody) [Take the tour](https://nextupwalkin.com/product) --- # NextMe Alternative for Walk-in Shops | NextUp Walk-in Source: https://nextupwalkin.com/compare/nextme > NextMe Starter is $49.99/mo per location, billed yearly. NextUp Walk-in is $29 for your first location and $19 for each one after, with 3 team members each. # NextMe alternative for walk-in shops Looking for a NextMe alternative for a walk-in shop? Here's how the NextUp app compares on price and what's included, and when NextMe might suit you better. [Start your free trial](https://nextupwalkin.com/signup?from=nextme) [See pricing](https://nextupwalkin.com/pricing) The NextUp app and NextMe side by side FeatureThe NextUp appNextMe Starting priceWalk-in: $29/month for your first location, $19 for each additional one. Pro, with appointments: $59 and $39. 3 team members included per location, then $10/month each$49.99/month (Starter, billed yearly) Free plan or trialFree plan: 1 location, 1 team member, 50 check-ins a month (every app included), no card needed; paid plans have a 14-day trial with every Pro featureYes: 1 location, 1 user, 100 messages a month Online paymentsStripe's 2.9% + 30¢ online, plus NextUp Walk-in's 0.5% card fee (at most $1 a payment, never on tips). Your clients pay no booking feeNone listed: NextMe works beside your existing point-of-sale Built forShops that take walk-ins and bookings: barbershops, salons, tattoo, auto service, repair, groomingMany industries: restaurants, retail, healthcare, salons and more NextMe figures are from [NextMe's pricing page](https://nextmeapp.com/pricing/), checked October 2026. Prices change, so check theirs for today's. NextMe is a trademark of its owner; NextUp Walk-in isn't affiliated with it. What 3 locations cost a month - NextUp Walk-in3 team members a location included, then $10/month each**$67** - NextMeStarter, billed yearly: the price multiplied by your locations**$149.97 $82.97 more** Each app's published monthly price, before taxes, texts and extra team members; theirs as listed on their own pricing pages, checked October 2026. Prices change: check theirs for today's. ## What you get with the NextUp app - Customers join from a QR code or your link on their phone: no app, no account - Their place and wait, live on their phone - A now-serving TV Display for your waiting area - A Door Tablet for walk-ins without a phone - A Staff Screen to call, start and finish visits - A best time to come today, each person’s own wait, and family tickets for a parent and kids - Customer screens in English, Spanish, Vietnamese, Korean, Portuguese, Haitian Creole and Chinese - On Pro: online booking and a team calendar, with email reminders and deposits - Checkout in cash, by pay link, with a saved card or on a Stripe card reader - Your services and prices, and who each customer asks for - Your trade's own words, your logo and colors - Insights: busiest days and hours, waits, top services - Online tips tracked for each person, and on Pro, booth rent and suite rental collected for you - A read-only link so ChatGPT, Claude and other AI assistants can look up your live wait and hours - Passkey sign-in: Face ID, fingerprint or device PIN - Runs in any browser on a phone, tablet, computer or streaming stick, or in the NextUp app for Apple TV, Roku and Fire TV ## When NextMe might fit better Honestly: NextMe may suit you better if you want a free plan to start with, or a large monthly message allowance included in the plan. NextUp Walk-in’s Pro plan runs the walk-in line and the appointment book together, with checkout, your client list and email campaigns, priced per location. [Compare other waitlist apps](https://nextupwalkin.com/compare) ## What taking payments really costs The card rate is one line of the bill. The rest is the subscription, fees for each person on your team, and anything added on top of each payment. NextUp Walk-in is priced per location with 3 team members included at each, then $10 a month for each one after. It takes tips, bills, deposits, no-show fees, packages and memberships through Stripe, with Stripe's own fee and NextUp Walk-in's capped 0.5% card fee on top, never on tips. NextMe’s pages list no way to take deposits, tips or no-show fees online, so you’d need a separate app for that. NextUp Walk-in takes tips and card payments on every plan, and deposits and no-show fees on Pro, at Stripe’s rate plus NextUp Walk-in’s 0.5% card fee (never on tips, at most $1 a payment). - Stripe's 2.9% + 30¢ for a card payment online or 2.7% + 5¢ on a card reader, 0.8% by bank (at most $5) - NextUp Walk-in's card fee: 0.5% of a card payment, at most $1, and never on tips or rent - No booking or convenience fee for your clients: they pay the price on your menu - Team pay statements and payroll export: what each person is owed, less rent and advances [Every fee, with examples](https://nextupwalkin.com/pricing#processing-fees) ### Capped at $1 On top of Stripe's processing fee, NextUp Walk-in's fee is 0.5% of a card payment, never more than one dollar ($1). A $200 service and a $2,000 package carry the same $1 NextUp Walk-in fee. ### Tips stay yours NextUp Walk-in never charges a fee on tips. Only Stripe's processing fee applies, and you choose whether the tip or the business covers it. ### Not on everything Cash, gift-card redemptions, store credit you spend and booth rent carry no NextUp Walk-in fee. It only ever applies to card payments. ### No booking fee Your clients pay no booking fee to book with you online. ## Questions about NextMe Is NextMe or NextUp Walk-in better for a walk-in barbershop or salon? Both cover walk-in waitlists. NextMe's Starter plan is $49.99/month billed annually. The Walk-in plan is $29/month month to month, with 3 team members included, and a TV display and a door tablet come with every plan, Free included. How does NextMe pricing compare to NextUp Walk-in? NextMe Starter is $49.99/month per location billed yearly ($599.88/year), or $59.99 month to month. The Walk-in plan is $29/month for the first location and $19 for each additional one, with no annual commitment ($290 a year with two months free). Also compare[The NextUp app vs Waitwhile](https://nextupwalkin.com/compare/waitwhile) [The NextUp app vs Waitlist Me](https://nextupwalkin.com/compare/waitlist-me) [The NextUp app vs TablesReady](https://nextupwalkin.com/compare/tablesready) [The NextUp app vs Qtrac](https://nextupwalkin.com/compare/qtrac) [The NextUp app vs Qminder](https://nextupwalkin.com/compare/qminder) [The NextUp app vs Toast Tables](https://nextupwalkin.com/compare/toast-tables) [The NextUp app vs Yelp Guest Manager](https://nextupwalkin.com/compare/yelp-guest-manager) [The NextUp app vs Squire](https://nextupwalkin.com/compare/squire) [The NextUp app vs Booksy](https://nextupwalkin.com/compare/booksy) [The NextUp app vs thewaitlist](https://nextupwalkin.com/compare/thewaitlist) [The NextUp app vs Fresha](https://nextupwalkin.com/compare/fresha) [The NextUp app vs Vagaro](https://nextupwalkin.com/compare/vagaro) [The NextUp app vs GlossGenius](https://nextupwalkin.com/compare/glossgenius) [The NextUp app vs QLess](https://nextupwalkin.com/compare/qless) [The NextUp app vs Mindbody](https://nextupwalkin.com/compare/mindbody) [The NextUp app vs Boulevard](https://nextupwalkin.com/compare/boulevard) [The NextUp app vs Square Appointments](https://nextupwalkin.com/compare/square-appointments) [The NextUp app vs WaitLink](https://nextupwalkin.com/compare/waitlink) [The NextUp app vs bavoli](https://nextupwalkin.com/compare/bavoli) [The NextUp app vs Barber-OS](https://nextupwalkin.com/compare/barber-os) [The NextUp app vs ScanQueue](https://nextupwalkin.com/compare/scanqueue) [The NextUp app vs Barbershop Manager](https://nextupwalkin.com/compare/barbershop-manager) [The NextUp app vs Quevo](https://nextupwalkin.com/compare/quevo) [The NextUp app vs Waitlist App](https://nextupwalkin.com/compare/waitlist-app) [The NextUp app vs theCut](https://nextupwalkin.com/compare/thecut) [The NextUp app vs WaitQ](https://nextupwalkin.com/compare/waitq) [The NextUp app vs MakeTheQueue](https://nextupwalkin.com/compare/makethequeue) [The NextUp app vs Ozync](https://nextupwalkin.com/compare/ozync) [The NextUp app vs HellaGood Next](https://nextupwalkin.com/compare/hellagood-next) [The NextUp app vs eWAIT](https://nextupwalkin.com/compare/ewait) [The NextUp app vs Servqueue](https://nextupwalkin.com/compare/servqueue) [The NextUp app vs TurnQueue](https://nextupwalkin.com/compare/turnqueue) [NextMe alternatives](https://nextupwalkin.com/compare/waitwhile-alternatives) ## Try it on a Saturday 14 days free, with every Pro feature. Set up a location in about two minutes. [Start your free trial](https://nextupwalkin.com/signup?from=nextme) [Take the tour](https://nextupwalkin.com/product) --- # Ozync Alternative for Walk-in Shops | NextUp Walk-in Source: https://nextupwalkin.com/compare/ozync > Ozync is free for your first 100 guests, then $15/mo billed annually. See how NextUp Walk-in compares on walk-in tools, payments and price from $29/mo. # Ozync alternative for walk-in shops Looking for a Ozync alternative for a walk-in shop? Here's how the NextUp app compares on price and what's included, and when Ozync might suit you better. [Start your free trial](https://nextupwalkin.com/signup?from=ozync) [See pricing](https://nextupwalkin.com/pricing) The NextUp app and Ozync side by side FeatureThe NextUp appOzync Starting priceWalk-in: $29/month for your first location, $19 for each additional one. Pro, with appointments: $59 and $39. 3 team members included per location, then $10/month each$15/month billed annually, or $20 month to month, in the US (one plan) Free plan or trialFree plan: 1 location, 1 team member, 50 check-ins a month (every app included), no card needed; paid plans have a 14-day trial with every Pro featureFree for your first 100 guests in total (not per month), every feature, no card Online paymentsStripe's 2.9% + 30¢ online, plus NextUp Walk-in's 0.5% card fee (at most $1 a payment, never on tips). Your clients pay no booking feeCard payments at checkout, Tap to Pay on iPhone and payment links; card rate not found on the pages checked Built forShops that take walk-ins and bookings: barbershops, salons, tattoo, auto service, repair, groomingSalons, barbershops, tattoo studios and other walk-in businesses: check-in kiosk, QR and NFC sign-in, TV queue and digital waivers Ozync figures are from [Ozync's pricing page](https://ozync.com/support/plans-and-billing), as of Oct 25, 2026. Also from [Ozync’s home page](https://ozync.com/), as of Oct 25, 2026. Prices change, so check theirs for today's. Ozync is a trademark of its owner; NextUp Walk-in isn't affiliated with it. ## What you get with the NextUp app - Customers join from a QR code or your link on their phone: no app, no account - Their place and wait, live on their phone - A now-serving TV Display for your waiting area - A Door Tablet for walk-ins without a phone - A Staff Screen to call, start and finish visits - A best time to come today, each person’s own wait, and family tickets for a parent and kids - Customer screens in English, Spanish, Vietnamese, Korean, Portuguese, Haitian Creole and Chinese - On Pro: online booking and a team calendar, with email reminders and deposits - Checkout in cash, by pay link, with a saved card or on a Stripe card reader - Your services and prices, and who each customer asks for - Your trade's own words, your logo and colors - Insights: busiest days and hours, waits, top services - Online tips tracked for each person, and on Pro, booth rent and suite rental collected for you - A read-only link so ChatGPT, Claude and other AI assistants can look up your live wait and hours - Passkey sign-in: Face ID, fingerprint or device PIN - Runs in any browser on a phone, tablet, computer or streaming stick, or in the NextUp app for Apple TV, Roku and Fire TV ## When Ozync might fit better Honestly: Ozync may suit you better if you want the lowest flat price with text and WhatsApp alerts: $15 a month billed annually with notifications included, and free for your first 100 guests. NextUp Walk-in’s Pro plan runs the walk-in line and the appointment book together, with checkout, your client list and email campaigns, priced per location. [Compare other waitlist apps](https://nextupwalkin.com/compare) ## What taking payments really costs The card rate is one line of the bill. The rest is the subscription, fees for each person on your team, and anything added on top of each payment. NextUp Walk-in is priced per location with 3 team members included at each, then $10 a month for each one after. It takes tips, bills, deposits, no-show fees, packages and memberships through Stripe, with Stripe's own fee and NextUp Walk-in's capped 0.5% card fee on top, never on tips. Ozync lists card payments but no card rate on the pages checked. NextUp Walk-in’s rate is Stripe’s published rate plus NextUp Walk-in’s 0.5% card fee (at most $1 a payment, never on tips), the same for every business. - Stripe's 2.9% + 30¢ for a card payment online or 2.7% + 5¢ on a card reader, 0.8% by bank (at most $5) - NextUp Walk-in's card fee: 0.5% of a card payment, at most $1, and never on tips or rent - No booking or convenience fee for your clients: they pay the price on your menu - Team pay statements and payroll export: what each person is owed, less rent and advances [Every fee, with examples](https://nextupwalkin.com/pricing#processing-fees) ### Capped at $1 On top of Stripe's processing fee, NextUp Walk-in's fee is 0.5% of a card payment, never more than one dollar ($1). A $200 service and a $2,000 package carry the same $1 NextUp Walk-in fee. ### Tips stay yours NextUp Walk-in never charges a fee on tips. Only Stripe's processing fee applies, and you choose whether the tip or the business covers it. ### Not on everything Cash, gift-card redemptions, store credit you spend and booth rent carry no NextUp Walk-in fee. It only ever applies to card payments. ### No booking fee Your clients pay no booking fee to book with you online. ## Questions about Ozync Is Ozync really free? Only for your first 100 guests in total, not per month. After that, as of Oct 25, 2026, Ozync is $15 a month billed annually, or $20 month to month, in the US. NextUp Walk-in’s Walk-in plan is $29 a month for the first location, with a 14-day free trial. NextUp Walk-in also has a Free plan: $0 a month for 1 location, 1 team member and 50 check-ins a month, with no card needed. Does Ozync take card payments? Yes. Ozync lists card payments at checkout, Tap to Pay on iPhone and payment links, but no card rate on the pages checked. NextUp Walk-in takes card payments and tips on every plan, at Stripe’s published rate plus its own card fee. How does NextUp Walk-in decide who gets the next walk-in? In the order customers joined the line. Each customer picks a team member or “Anyone” and sees that person’s wait, only people on duty are called, and for an “Anyone” walk-in the Staff Screen suggests who is free soonest. NextUp Walk-in doesn’t keep a turn count today, so a shop that shares walk-ins by straight rotation keeps that tally itself. Also compare[The NextUp app vs Waitwhile](https://nextupwalkin.com/compare/waitwhile) [The NextUp app vs NextMe](https://nextupwalkin.com/compare/nextme) [The NextUp app vs Waitlist Me](https://nextupwalkin.com/compare/waitlist-me) [The NextUp app vs TablesReady](https://nextupwalkin.com/compare/tablesready) [The NextUp app vs Qtrac](https://nextupwalkin.com/compare/qtrac) [The NextUp app vs Qminder](https://nextupwalkin.com/compare/qminder) [The NextUp app vs Toast Tables](https://nextupwalkin.com/compare/toast-tables) [The NextUp app vs Yelp Guest Manager](https://nextupwalkin.com/compare/yelp-guest-manager) [The NextUp app vs Squire](https://nextupwalkin.com/compare/squire) [The NextUp app vs Booksy](https://nextupwalkin.com/compare/booksy) [The NextUp app vs thewaitlist](https://nextupwalkin.com/compare/thewaitlist) [The NextUp app vs Fresha](https://nextupwalkin.com/compare/fresha) [The NextUp app vs Vagaro](https://nextupwalkin.com/compare/vagaro) [The NextUp app vs GlossGenius](https://nextupwalkin.com/compare/glossgenius) [The NextUp app vs QLess](https://nextupwalkin.com/compare/qless) [The NextUp app vs Mindbody](https://nextupwalkin.com/compare/mindbody) [The NextUp app vs Boulevard](https://nextupwalkin.com/compare/boulevard) [The NextUp app vs Square Appointments](https://nextupwalkin.com/compare/square-appointments) [The NextUp app vs WaitLink](https://nextupwalkin.com/compare/waitlink) [The NextUp app vs bavoli](https://nextupwalkin.com/compare/bavoli) [The NextUp app vs Barber-OS](https://nextupwalkin.com/compare/barber-os) [The NextUp app vs ScanQueue](https://nextupwalkin.com/compare/scanqueue) [The NextUp app vs Barbershop Manager](https://nextupwalkin.com/compare/barbershop-manager) [The NextUp app vs Quevo](https://nextupwalkin.com/compare/quevo) [The NextUp app vs Waitlist App](https://nextupwalkin.com/compare/waitlist-app) [The NextUp app vs theCut](https://nextupwalkin.com/compare/thecut) [The NextUp app vs WaitQ](https://nextupwalkin.com/compare/waitq) [The NextUp app vs MakeTheQueue](https://nextupwalkin.com/compare/makethequeue) [The NextUp app vs HellaGood Next](https://nextupwalkin.com/compare/hellagood-next) [The NextUp app vs eWAIT](https://nextupwalkin.com/compare/ewait) [The NextUp app vs Servqueue](https://nextupwalkin.com/compare/servqueue) [The NextUp app vs TurnQueue](https://nextupwalkin.com/compare/turnqueue) [Best barbershop check-in apps for 2026, compared](https://nextupwalkin.com/compare/best-barbershop-check-in-apps) [Ozync alternatives](https://nextupwalkin.com/compare/waitwhile-alternatives) ## Try it on a Saturday 14 days free, with every Pro feature. Set up a location in about two minutes. [Start your free trial](https://nextupwalkin.com/signup?from=ozync) [Take the tour](https://nextupwalkin.com/product) --- # QLess Alternative for Walk-in Shops | NextUp Walk-in Source: https://nextupwalkin.com/compare/qless > QLess is quoted for government, healthcare and campus counters. NextUp Walk-in is a walk-in line for shops at a published $29/mo per location, no sales call. # QLess alternative for walk-in shops Looking for a QLess alternative for a walk-in shop? Here's how the NextUp app compares on price and what's included, and when QLess might suit you better. [Start your free trial](https://nextupwalkin.com/signup?from=qless) [See pricing](https://nextupwalkin.com/pricing) The NextUp app and QLess side by side FeatureThe NextUp appQLess Starting priceWalk-in: $29/month for your first location, $19 for each additional one. Pro, with appointments: $59 and $39. 3 team members included per location, then $10/month eachNo published price: quote only (checked on qless.com) Free plan or trialFree plan: 1 location, 1 team member, 50 check-ins a month (every app included), no card needed; paid plans have a 14-day trial with every Pro featureNo free plan published on its site Online paymentsStripe's 2.9% + 30¢ online, plus NextUp Walk-in's 0.5% card fee (at most $1 a payment, never on tips). Your clients pay no booking feeNot listed on its site (checked October 2026) Built forShops that take walk-ins and bookings: barbershops, salons, tattoo, auto service, repair, groomingGovernment, healthcare, education and retail service counters with high visitor volumes QLess figures are from [QLess's pricing page](https://www.qless.com/), checked October 2026. Prices change, so check theirs for today's. QLess is a trademark of its owner; NextUp Walk-in isn't affiliated with it. ## What you get with the NextUp app - Customers join from a QR code or your link on their phone: no app, no account - Their place and wait, live on their phone - A now-serving TV Display for your waiting area - A Door Tablet for walk-ins without a phone - A Staff Screen to call, start and finish visits - A best time to come today, each person’s own wait, and family tickets for a parent and kids - Customer screens in English, Spanish, Vietnamese, Korean, Portuguese, Haitian Creole and Chinese - On Pro: online booking and a team calendar, with email reminders and deposits - Checkout in cash, by pay link, with a saved card or on a Stripe card reader - Your services and prices, and who each customer asks for - Your trade's own words, your logo and colors - Insights: busiest days and hours, waits, top services - Online tips tracked for each person, and on Pro, booth rent and suite rental collected for you - A read-only link so ChatGPT, Claude and other AI assistants can look up your live wait and hours - Passkey sign-in: Face ID, fingerprint or device PIN - Runs in any browser on a phone, tablet, computer or streaming stick, or in the NextUp app for Apple TV, Roku and Fire TV ## When QLess might fit better Honestly: QLess may suit you better if you run a public-sector or campus service counter and want quoted enterprise queueing with virtual and callback visits. NextUp Walk-in is priced per location for walk-in shops, with the line, TV and door tablet included and online booking on Pro (deposits). NextUp Walk-in’s Pro plan runs the walk-in line and the appointment book together, with checkout, your client list and email campaigns, priced per location. [Compare other waitlist apps](https://nextupwalkin.com/compare) ## What taking payments really costs The card rate is one line of the bill. The rest is the subscription, fees for each person on your team, and anything added on top of each payment. NextUp Walk-in is priced per location with 3 team members included at each, then $10 a month for each one after. It takes tips, bills, deposits, no-show fees, packages and memberships through Stripe, with Stripe's own fee and NextUp Walk-in's capped 0.5% card fee on top, never on tips. NextUp Walk-in adds its 0.5% card fee (at most $1 a payment, never on tips) on top of Stripe's rate. QLess publishes no subscription price to compare against; NextUp Walk-in is $29 for the first location and $19 for each extra, with 3 team members included per location, then $10 a month each. - Stripe's 2.9% + 30¢ for a card payment online or 2.7% + 5¢ on a card reader, 0.8% by bank (at most $5) - NextUp Walk-in's card fee: 0.5% of a card payment, at most $1, and never on tips or rent - No booking or convenience fee for your clients: they pay the price on your menu - Team pay statements and payroll export: what each person is owed, less rent and advances [Every fee, with examples](https://nextupwalkin.com/pricing#processing-fees) ### Capped at $1 On top of Stripe's processing fee, NextUp Walk-in's fee is 0.5% of a card payment, never more than one dollar ($1). A $200 service and a $2,000 package carry the same $1 NextUp Walk-in fee. ### Tips stay yours NextUp Walk-in never charges a fee on tips. Only Stripe's processing fee applies, and you choose whether the tip or the business covers it. ### Not on everything Cash, gift-card redemptions, store credit you spend and booth rent carry no NextUp Walk-in fee. It only ever applies to card payments. ### No booking fee Your clients pay no booking fee to book with you online. ## What shop owners and clients complain about Of 57 recent 1–3 star reviews, the most common themes were wait-time accuracy (33), bugs and outages (17), notifications (11) and having to use an app or log in (5). “Nice to be able to check in on my phone but the wait times are incredibly inaccurate, which the whole point is to evade long waits…” “Also doesn’t send notifications or text like it’s suppose to… I never got any texts from this app when…” Customers join NextUp Walk-in from a QR code or a link and follow their live place in line on their own phone, with no app to download and no account to make. Each customer sees their live place and an estimate built from the people ahead and the team on duty, and can say they are running late without losing their spot. Source: recent 1–3 star reviews on the US App Store, read October 16, 2026. Themes were counted by keyword, so one review can count in several, and reviewers include both businesses and their clients. ## Questions about QLess How much does QLess cost? It publishes no price: pricing is by quote, based on volume, locations and features. NextUp Walk-in is published per location: $29 a month for the first and $19 for each extra, with 3 team members included at each. Is QLess for small walk-in shops? It is aimed mainly at government, healthcare, education and large service counters. NextUp Walk-in is built for walk-in shops: barbershops, salons, tattoo, auto service, repair and grooming. Can customers see their place in line? With both, yes. In NextUp Walk-in each customer gets a live page with their place, how many are ahead and the estimated wait, with no app or account, and can say they are running late without losing their spot. Also compare[The NextUp app vs Waitwhile](https://nextupwalkin.com/compare/waitwhile) [The NextUp app vs NextMe](https://nextupwalkin.com/compare/nextme) [The NextUp app vs Waitlist Me](https://nextupwalkin.com/compare/waitlist-me) [The NextUp app vs TablesReady](https://nextupwalkin.com/compare/tablesready) [The NextUp app vs Qtrac](https://nextupwalkin.com/compare/qtrac) [The NextUp app vs Qminder](https://nextupwalkin.com/compare/qminder) [The NextUp app vs Toast Tables](https://nextupwalkin.com/compare/toast-tables) [The NextUp app vs Yelp Guest Manager](https://nextupwalkin.com/compare/yelp-guest-manager) [The NextUp app vs Squire](https://nextupwalkin.com/compare/squire) [The NextUp app vs Booksy](https://nextupwalkin.com/compare/booksy) [The NextUp app vs thewaitlist](https://nextupwalkin.com/compare/thewaitlist) [The NextUp app vs Fresha](https://nextupwalkin.com/compare/fresha) [The NextUp app vs Vagaro](https://nextupwalkin.com/compare/vagaro) [The NextUp app vs GlossGenius](https://nextupwalkin.com/compare/glossgenius) [The NextUp app vs Mindbody](https://nextupwalkin.com/compare/mindbody) [The NextUp app vs Boulevard](https://nextupwalkin.com/compare/boulevard) [The NextUp app vs Square Appointments](https://nextupwalkin.com/compare/square-appointments) [The NextUp app vs WaitLink](https://nextupwalkin.com/compare/waitlink) [The NextUp app vs bavoli](https://nextupwalkin.com/compare/bavoli) [The NextUp app vs Barber-OS](https://nextupwalkin.com/compare/barber-os) [The NextUp app vs ScanQueue](https://nextupwalkin.com/compare/scanqueue) [The NextUp app vs Barbershop Manager](https://nextupwalkin.com/compare/barbershop-manager) [The NextUp app vs Quevo](https://nextupwalkin.com/compare/quevo) [The NextUp app vs Waitlist App](https://nextupwalkin.com/compare/waitlist-app) [The NextUp app vs theCut](https://nextupwalkin.com/compare/thecut) [The NextUp app vs WaitQ](https://nextupwalkin.com/compare/waitq) [The NextUp app vs MakeTheQueue](https://nextupwalkin.com/compare/makethequeue) [The NextUp app vs Ozync](https://nextupwalkin.com/compare/ozync) [The NextUp app vs HellaGood Next](https://nextupwalkin.com/compare/hellagood-next) [The NextUp app vs eWAIT](https://nextupwalkin.com/compare/ewait) [The NextUp app vs Servqueue](https://nextupwalkin.com/compare/servqueue) [The NextUp app vs TurnQueue](https://nextupwalkin.com/compare/turnqueue) [QLess alternatives](https://nextupwalkin.com/compare/waitwhile-alternatives) ## Try it on a Saturday 14 days free, with every Pro feature. Set up a location in about two minutes. [Start your free trial](https://nextupwalkin.com/signup?from=qless) [Take the tour](https://nextupwalkin.com/product) --- # Qminder Alternative for Walk-in Shops | NextUp Walk-in Source: https://nextupwalkin.com/compare/qminder > Qminder starts at $869/mo for 25 users, built for clinics and government. NextUp Walk-in is $29/mo per shop with 3 team members, a TV display and door tablet. # Qminder alternative for walk-in shops Looking for a Qminder alternative for a walk-in shop? Here's how the NextUp app compares on price and what's included, and when Qminder might suit you better. [Start your free trial](https://nextupwalkin.com/signup?from=qminder) [See pricing](https://nextupwalkin.com/pricing) The NextUp app and Qminder side by side FeatureThe NextUp appQminder Starting priceWalk-in: $29/month for your first location, $19 for each additional one. Pro, with appointments: $59 and $39. 3 team members included per location, then $10/month each$869/month (Business, 25 users, unlimited locations; 10% off yearly) Free plan or trialFree plan: 1 location, 1 team member, 50 check-ins a month (every app included), no card needed; paid plans have a 14-day trial with every Pro featureNo: a 14-day free trial Online paymentsStripe's 2.9% + 30¢ online, plus NextUp Walk-in's 0.5% card fee (at most $1 a payment, never on tips). Your clients pay no booking feeNone listed: their pricing and feature pages offer no way to take customer payments online Built forShops that take walk-ins and bookings: barbershops, salons, tattoo, auto service, repair, groomingHealthcare clinics, government offices, financial services, and enterprise service operations Qminder figures are from [Qminder's pricing page](https://www.qminder.com/pricing/), checked October 2026. Prices change, so check theirs for today's. Qminder is a trademark of its owner; NextUp Walk-in isn't affiliated with it. ## What you get with the NextUp app - Customers join from a QR code or your link on their phone: no app, no account - Their place and wait, live on their phone - A now-serving TV Display for your waiting area - A Door Tablet for walk-ins without a phone - A Staff Screen to call, start and finish visits - A best time to come today, each person’s own wait, and family tickets for a parent and kids - Customer screens in English, Spanish, Vietnamese, Korean, Portuguese, Haitian Creole and Chinese - On Pro: online booking and a team calendar, with email reminders and deposits - Checkout in cash, by pay link, with a saved card or on a Stripe card reader - Your services and prices, and who each customer asks for - Your trade's own words, your logo and colors - Insights: busiest days and hours, waits, top services - Online tips tracked for each person, and on Pro, booth rent and suite rental collected for you - A read-only link so ChatGPT, Claude and other AI assistants can look up your live wait and hours - Passkey sign-in: Face ID, fingerprint or device PIN - Runs in any browser on a phone, tablet, computer or streaming stick, or in the NextUp app for Apple TV, Roku and Fire TV ## When Qminder might fit better Honestly: Qminder may suit you better if a large team manages visitors across many locations: Qminder prices by user seats rather than locations, so the cost stays flat no matter how many locations you add. NextUp Walk-in’s Pro plan runs the walk-in line and the appointment book together, with checkout, your client list and email campaigns, priced per location. [Compare other waitlist apps](https://nextupwalkin.com/compare) ## What taking payments really costs The card rate is one line of the bill. The rest is the subscription, fees for each person on your team, and anything added on top of each payment. NextUp Walk-in is priced per location with 3 team members included at each, then $10 a month for each one after. It takes tips, bills, deposits, no-show fees, packages and memberships through Stripe, with Stripe's own fee and NextUp Walk-in's capped 0.5% card fee on top, never on tips. Qminder’s pages list no way to take deposits, tips or no-show fees online, so you’d need a separate app for that. NextUp Walk-in takes tips and card payments on every plan, and deposits and no-show fees on Pro, at Stripe’s rate plus NextUp Walk-in’s 0.5% card fee (never on tips, at most $1 a payment). - Stripe's 2.9% + 30¢ for a card payment online or 2.7% + 5¢ on a card reader, 0.8% by bank (at most $5) - NextUp Walk-in's card fee: 0.5% of a card payment, at most $1, and never on tips or rent - No booking or convenience fee for your clients: they pay the price on your menu - Team pay statements and payroll export: what each person is owed, less rent and advances [Every fee, with examples](https://nextupwalkin.com/pricing#processing-fees) ### Capped at $1 On top of Stripe's processing fee, NextUp Walk-in's fee is 0.5% of a card payment, never more than one dollar ($1). A $200 service and a $2,000 package carry the same $1 NextUp Walk-in fee. ### Tips stay yours NextUp Walk-in never charges a fee on tips. Only Stripe's processing fee applies, and you choose whether the tip or the business covers it. ### Not on everything Cash, gift-card redemptions, store credit you spend and booth rent carry no NextUp Walk-in fee. It only ever applies to card payments. ### No booking fee Your clients pay no booking fee to book with you online. ## Questions about Qminder Is Qminder suitable for a small walk-in shop? Qminder is built for healthcare clinics, government offices, financial services, and enterprise operations with 10 or more staff. Its Business plan is $869/month for 25 users across unlimited locations, or 10% less billed yearly. It is not aimed at small walk-in businesses. NextUp Walk-in has a Free plan for one small line, and its paid plans start at $29/month for the first location. How does Qminder pricing compare to NextUp Walk-in? Qminder Business is $869/month for 25 users across unlimited locations, or 10% less billed yearly; Premium is $1,149/month for 50 users. NextUp Walk-in is $29/month for the first location, with 3 team members included and $10 a month for each one after. Qminder prices by user seats, which suits large teams; NextUp Walk-in prices mainly per location, which suits independent shops with one to a few locations. Also compare[The NextUp app vs Waitwhile](https://nextupwalkin.com/compare/waitwhile) [The NextUp app vs NextMe](https://nextupwalkin.com/compare/nextme) [The NextUp app vs Waitlist Me](https://nextupwalkin.com/compare/waitlist-me) [The NextUp app vs TablesReady](https://nextupwalkin.com/compare/tablesready) [The NextUp app vs Qtrac](https://nextupwalkin.com/compare/qtrac) [The NextUp app vs Toast Tables](https://nextupwalkin.com/compare/toast-tables) [The NextUp app vs Yelp Guest Manager](https://nextupwalkin.com/compare/yelp-guest-manager) [The NextUp app vs Squire](https://nextupwalkin.com/compare/squire) [The NextUp app vs Booksy](https://nextupwalkin.com/compare/booksy) [The NextUp app vs thewaitlist](https://nextupwalkin.com/compare/thewaitlist) [The NextUp app vs Fresha](https://nextupwalkin.com/compare/fresha) [The NextUp app vs Vagaro](https://nextupwalkin.com/compare/vagaro) [The NextUp app vs GlossGenius](https://nextupwalkin.com/compare/glossgenius) [The NextUp app vs QLess](https://nextupwalkin.com/compare/qless) [The NextUp app vs Mindbody](https://nextupwalkin.com/compare/mindbody) [The NextUp app vs Boulevard](https://nextupwalkin.com/compare/boulevard) [The NextUp app vs Square Appointments](https://nextupwalkin.com/compare/square-appointments) [The NextUp app vs WaitLink](https://nextupwalkin.com/compare/waitlink) [The NextUp app vs bavoli](https://nextupwalkin.com/compare/bavoli) [The NextUp app vs Barber-OS](https://nextupwalkin.com/compare/barber-os) [The NextUp app vs ScanQueue](https://nextupwalkin.com/compare/scanqueue) [The NextUp app vs Barbershop Manager](https://nextupwalkin.com/compare/barbershop-manager) [The NextUp app vs Quevo](https://nextupwalkin.com/compare/quevo) [The NextUp app vs Waitlist App](https://nextupwalkin.com/compare/waitlist-app) [The NextUp app vs theCut](https://nextupwalkin.com/compare/thecut) [The NextUp app vs WaitQ](https://nextupwalkin.com/compare/waitq) [The NextUp app vs MakeTheQueue](https://nextupwalkin.com/compare/makethequeue) [The NextUp app vs Ozync](https://nextupwalkin.com/compare/ozync) [The NextUp app vs HellaGood Next](https://nextupwalkin.com/compare/hellagood-next) [The NextUp app vs eWAIT](https://nextupwalkin.com/compare/ewait) [The NextUp app vs Servqueue](https://nextupwalkin.com/compare/servqueue) [The NextUp app vs TurnQueue](https://nextupwalkin.com/compare/turnqueue) [Qminder alternatives](https://nextupwalkin.com/compare/waitwhile-alternatives) ## Try it on a Saturday 14 days free, with every Pro feature. Set up a location in about two minutes. [Start your free trial](https://nextupwalkin.com/signup?from=qminder) [Take the tour](https://nextupwalkin.com/product) --- # Qtrac Alternative for Walk-in Shops | NextUp Walk-in Source: https://nextupwalkin.com/compare/qtrac > Qtrac (Frontlion) is quoted per deployment for big retailers, banks and government. NextUp Walk-in is a walk-in line for shops at a published $29/mo. # Qtrac alternative for walk-in shops Looking for a Qtrac alternative for a walk-in shop? Here's how the NextUp app compares on price and what's included, and when Qtrac might suit you better. [Start your free trial](https://nextupwalkin.com/signup?from=qtrac) [See pricing](https://nextupwalkin.com/pricing) The NextUp app and Qtrac side by side FeatureThe NextUp appQtrac Starting priceWalk-in: $29/month for your first location, $19 for each additional one. Pro, with appointments: $59 and $39. 3 team members included per location, then $10/month eachQuoted per deployment (their example: $1,144/month for 8 locations) Free plan or trialFree plan: 1 location, 1 team member, 50 check-ins a month (every app included), no card needed; paid plans have a 14-day trial with every Pro featureNo Online paymentsStripe's 2.9% + 30¢ online, plus NextUp Walk-in's 0.5% card fee (at most $1 a payment, never on tips). Your clients pay no booking feeNone listed: their pricing and feature pages offer no way to take customer payments online Built forShops that take walk-ins and bookings: barbershops, salons, tattoo, auto service, repair, groomingLarge enterprise retailers, telecoms, banks, and government with high in-store traffic Qtrac figures are from [Qtrac's pricing page](https://frontlion.com/pricing/), checked October 2026. Prices change, so check theirs for today's. Qtrac is a trademark of its owner; NextUp Walk-in isn't affiliated with it. ## What you get with the NextUp app - Customers join from a QR code or your link on their phone: no app, no account - Their place and wait, live on their phone - A now-serving TV Display for your waiting area - A Door Tablet for walk-ins without a phone - A Staff Screen to call, start and finish visits - A best time to come today, each person’s own wait, and family tickets for a parent and kids - Customer screens in English, Spanish, Vietnamese, Korean, Portuguese, Haitian Creole and Chinese - On Pro: online booking and a team calendar, with email reminders and deposits - Checkout in cash, by pay link, with a saved card or on a Stripe card reader - Your services and prices, and who each customer asks for - Your trade's own words, your logo and colors - Insights: busiest days and hours, waits, top services - Online tips tracked for each person, and on Pro, booth rent and suite rental collected for you - A read-only link so ChatGPT, Claude and other AI assistants can look up your live wait and hours - Passkey sign-in: Face ID, fingerprint or device PIN - Runs in any browser on a phone, tablet, computer or streaming stick, or in the NextUp app for Apple TV, Roku and Fire TV ## When Qtrac might fit better Honestly: Qtrac may suit you better if you run dozens to hundreds of locations and want kiosk hardware supplied and installed for you, with a dedicated account team. NextUp Walk-in runs on the tablets and TVs you already have. NextUp Walk-in’s Pro plan runs the walk-in line and the appointment book together, with checkout, your client list and email campaigns, priced per location. [Compare other waitlist apps](https://nextupwalkin.com/compare) ## What taking payments really costs The card rate is one line of the bill. The rest is the subscription, fees for each person on your team, and anything added on top of each payment. NextUp Walk-in is priced per location with 3 team members included at each, then $10 a month for each one after. It takes tips, bills, deposits, no-show fees, packages and memberships through Stripe, with Stripe's own fee and NextUp Walk-in's capped 0.5% card fee on top, never on tips. Qtrac’s pages list no way to take deposits, tips or no-show fees online, so you’d need a separate app for that. NextUp Walk-in takes tips and card payments on every plan, and deposits and no-show fees on Pro, at Stripe’s rate plus NextUp Walk-in’s 0.5% card fee (never on tips, at most $1 a payment). - Stripe's 2.9% + 30¢ for a card payment online or 2.7% + 5¢ on a card reader, 0.8% by bank (at most $5) - NextUp Walk-in's card fee: 0.5% of a card payment, at most $1, and never on tips or rent - No booking or convenience fee for your clients: they pay the price on your menu - Team pay statements and payroll export: what each person is owed, less rent and advances [Every fee, with examples](https://nextupwalkin.com/pricing#processing-fees) ### Capped at $1 On top of Stripe's processing fee, NextUp Walk-in's fee is 0.5% of a card payment, never more than one dollar ($1). A $200 service and a $2,000 package carry the same $1 NextUp Walk-in fee. ### Tips stay yours NextUp Walk-in never charges a fee on tips. Only Stripe's processing fee applies, and you choose whether the tip or the business covers it. ### Not on everything Cash, gift-card redemptions, store credit you spend and booth rent carry no NextUp Walk-in fee. It only ever applies to card payments. ### No booking fee Your clients pay no booking fee to book with you online. ## Questions about Qtrac Is Qtrac a good fit for a small barbershop or salon? Qtrac (now Frontlion) is built for large enterprise retailers, banks, telecoms, and government agencies with many locations. It is quoted per deployment, with a one-time deployment fee; its own example is $1,144 a month for 8 locations, plus $11,000 to $14,000 to deploy. It is not aimed at small walk-in shops. How much does Qtrac cost compared to NextUp Walk-in? Frontlion prices each deployment from your locations, channels and modules: its pricing page's example is $1,144 a month for 8 locations with two modules, plus a one-time deployment fee of $11,000 to $14,000. NextUp Walk-in is $29 a month for the first location and $19 for each additional one, with no setup fee. Eight locations cost $162 a month on Walk-in, with 24 team members included. Also compare[The NextUp app vs Waitwhile](https://nextupwalkin.com/compare/waitwhile) [The NextUp app vs NextMe](https://nextupwalkin.com/compare/nextme) [The NextUp app vs Waitlist Me](https://nextupwalkin.com/compare/waitlist-me) [The NextUp app vs TablesReady](https://nextupwalkin.com/compare/tablesready) [The NextUp app vs Qminder](https://nextupwalkin.com/compare/qminder) [The NextUp app vs Toast Tables](https://nextupwalkin.com/compare/toast-tables) [The NextUp app vs Yelp Guest Manager](https://nextupwalkin.com/compare/yelp-guest-manager) [The NextUp app vs Squire](https://nextupwalkin.com/compare/squire) [The NextUp app vs Booksy](https://nextupwalkin.com/compare/booksy) [The NextUp app vs thewaitlist](https://nextupwalkin.com/compare/thewaitlist) [The NextUp app vs Fresha](https://nextupwalkin.com/compare/fresha) [The NextUp app vs Vagaro](https://nextupwalkin.com/compare/vagaro) [The NextUp app vs GlossGenius](https://nextupwalkin.com/compare/glossgenius) [The NextUp app vs QLess](https://nextupwalkin.com/compare/qless) [The NextUp app vs Mindbody](https://nextupwalkin.com/compare/mindbody) [The NextUp app vs Boulevard](https://nextupwalkin.com/compare/boulevard) [The NextUp app vs Square Appointments](https://nextupwalkin.com/compare/square-appointments) [The NextUp app vs WaitLink](https://nextupwalkin.com/compare/waitlink) [The NextUp app vs bavoli](https://nextupwalkin.com/compare/bavoli) [The NextUp app vs Barber-OS](https://nextupwalkin.com/compare/barber-os) [The NextUp app vs ScanQueue](https://nextupwalkin.com/compare/scanqueue) [The NextUp app vs Barbershop Manager](https://nextupwalkin.com/compare/barbershop-manager) [The NextUp app vs Quevo](https://nextupwalkin.com/compare/quevo) [The NextUp app vs Waitlist App](https://nextupwalkin.com/compare/waitlist-app) [The NextUp app vs theCut](https://nextupwalkin.com/compare/thecut) [The NextUp app vs WaitQ](https://nextupwalkin.com/compare/waitq) [The NextUp app vs MakeTheQueue](https://nextupwalkin.com/compare/makethequeue) [The NextUp app vs Ozync](https://nextupwalkin.com/compare/ozync) [The NextUp app vs HellaGood Next](https://nextupwalkin.com/compare/hellagood-next) [The NextUp app vs eWAIT](https://nextupwalkin.com/compare/ewait) [The NextUp app vs Servqueue](https://nextupwalkin.com/compare/servqueue) [The NextUp app vs TurnQueue](https://nextupwalkin.com/compare/turnqueue) [Qtrac alternatives](https://nextupwalkin.com/compare/waitwhile-alternatives) ## Try it on a Saturday 14 days free, with every Pro feature. Set up a location in about two minutes. [Start your free trial](https://nextupwalkin.com/signup?from=qtrac) [Take the tour](https://nextupwalkin.com/product) --- # Quevo Alternative for Walk-in Shops | NextUp Walk-in Source: https://nextupwalkin.com/compare/quevo > Quevo has a free plan with texts, and Growth is $49/mo per location for 500 check-ins. NextUp Walk-in is $29/mo, with no monthly check-in limit. # Quevo alternative for walk-in shops Looking for a Quevo alternative for a walk-in shop? Here's how the NextUp app compares on price and what's included, and when Quevo might suit you better. [Start your free trial](https://nextupwalkin.com/signup?from=quevo) [See pricing](https://nextupwalkin.com/pricing) The NextUp app and Quevo side by side FeatureThe NextUp appQuevo Starting priceWalk-in: $29/month for your first location, $19 for each additional one. Pro, with appointments: $59 and $39. 3 team members included per location, then $10/month eachGrowth $49/month per location (500 check-ins a month each, then $0.10 per check-in); Pro $99/month per location; Starter is free Free plan or trialFree plan: 1 location, 1 team member, 50 check-ins a month (every app included), no card needed; paid plans have a 14-day trial with every Pro featureYes: Starter at $0, no card: 1 location, 2 staff and 50 check-ins a month, with texts, kiosk and QR check-in and a TV display; new shops also get 14 days of Growth free Online paymentsStripe's 2.9% + 30¢ online, plus NextUp Walk-in's 0.5% card fee (at most $1 a payment, never on tips). Your clients pay no booking feeNo card processing of its own found on the pages checked; its home page mentions card payments with Square Stand Built forShops that take walk-ins and bookings: barbershops, salons, tattoo, auto service, repair, groomingBarbershops and salons: check-in on an iPad kiosk or QR code, texts when it’s a client’s turn, and an online booking page on paid plans Quevo figures are from [Quevo's pricing page](https://www.quevo.pro/pricing), as of Oct 26, 2026. Also from [Quevo’s home page](https://www.quevo.pro/), as of Oct 26, 2026. Prices change, so check theirs for today's. Quevo is a trademark of its owner; NextUp Walk-in isn't affiliated with it. ## What you get with the NextUp app - Customers join from a QR code or your link on their phone: no app, no account - Their place and wait, live on their phone - A now-serving TV Display for your waiting area - A Door Tablet for walk-ins without a phone - A Staff Screen to call, start and finish visits - A best time to come today, each person’s own wait, and family tickets for a parent and kids - Customer screens in English, Spanish, Vietnamese, Korean, Portuguese, Haitian Creole and Chinese - On Pro: online booking and a team calendar, with email reminders and deposits - Checkout in cash, by pay link, with a saved card or on a Stripe card reader - Your services and prices, and who each customer asks for - Your trade's own words, your logo and colors - Insights: busiest days and hours, waits, top services - Online tips tracked for each person, and on Pro, booth rent and suite rental collected for you - A read-only link so ChatGPT, Claude and other AI assistants can look up your live wait and hours - Passkey sign-in: Face ID, fingerprint or device PIN - Runs in any browser on a phone, tablet, computer or streaming stick, or in the NextUp app for Apple TV, Roku and Fire TV ## When Quevo might fit better Honestly: Quevo may suit you better if you want a free plan with texts (Starter: 1 location, 2 staff, 50 check-ins a month), your appointments already live in Square or Booksy and you want them synced into the line, online booking on one location for $49 a month (Growth), or an AI receptionist that answers the phone and adds callers to the line ($49 a month per location). NextUp Walk-in’s Pro plan runs the walk-in line and the appointment book together, with checkout, your client list and email campaigns, priced per location. [Compare other waitlist apps](https://nextupwalkin.com/compare) ## What taking payments really costs The card rate is one line of the bill. The rest is the subscription, fees for each person on your team, and anything added on top of each payment. NextUp Walk-in is priced per location with 3 team members included at each, then $10 a month for each one after. It takes tips, bills, deposits, no-show fees, packages and memberships through Stripe, with Stripe's own fee and NextUp Walk-in's capped 0.5% card fee on top, never on tips. Quevo’s pages checked show no card rate of its own; its home page points to Square Stand for card payments. NextUp Walk-in takes tips and card payments on every plan, and deposits and no-show fees on Pro, at Stripe’s rate plus NextUp Walk-in’s 0.5% card fee (never on tips, at most $1 a payment). - Stripe's 2.9% + 30¢ for a card payment online or 2.7% + 5¢ on a card reader, 0.8% by bank (at most $5) - NextUp Walk-in's card fee: 0.5% of a card payment, at most $1, and never on tips or rent - No booking or convenience fee for your clients: they pay the price on your menu - Team pay statements and payroll export: what each person is owed, less rent and advances [Every fee, with examples](https://nextupwalkin.com/pricing#processing-fees) ### Capped at $1 On top of Stripe's processing fee, NextUp Walk-in's fee is 0.5% of a card payment, never more than one dollar ($1). A $200 service and a $2,000 package carry the same $1 NextUp Walk-in fee. ### Tips stay yours NextUp Walk-in never charges a fee on tips. Only Stripe's processing fee applies, and you choose whether the tip or the business covers it. ### Not on everything Cash, gift-card redemptions, store credit you spend and booth rent carry no NextUp Walk-in fee. It only ever applies to card payments. ### No booking fee Your clients pay no booking fee to book with you online. ## Questions about Quevo Is NextUp Walk-in cheaper than Quevo? As of Oct 26, 2026, Quevo's pricing page lists a free Starter plan (1 location, 2 staff and 50 check-ins a month, with texts), Growth at $49 a month per location (500 check-ins a month each, then $0.10 per check-in) and Pro at $99 a month per location. NextUp Walk-in's Walk-in plan is $29 a month for the first location and $19 for each additional one, and Pro, with online booking and deposits, is $59 and $39, with 3 team members included per location and no monthly check-in limit on either plan. For online booking at one location, Quevo Growth costs less than NextUp Walk-in Pro. NextUp Walk-in also has a Free plan: $0 a month for 1 location, 1 team member and 50 check-ins a month, with no card needed. Does Quevo work with Square or Booksy? Yes. As of Oct 26, 2026, Quevo's pricing page lists Square and Booksy sync on Growth and Pro. NextUp Walk-in doesn't connect to Square or Booksy: on Pro, online booking and a team calendar are built in, on the same Staff Screen as the walk-in line. Do customers need an app with Quevo or NextUp Walk-in? No, with either. Quevo's home page says clients check in on an iPad kiosk or a QR code, with no app. With NextUp Walk-in, customers join from a QR code or your link and follow their place in line on their own phone, with no app to download and no account to make, and walk-ups without a phone use the Door Tablet. How does NextUp Walk-in decide who gets the next walk-in? In the order customers joined the line. Each customer picks a team member or “Anyone” and sees that person’s wait, only people on duty are called, and for an “Anyone” walk-in the Staff Screen suggests who is free soonest. NextUp Walk-in doesn’t keep a turn count today, so a shop that shares walk-ins by straight rotation keeps that tally itself. Also compare[The NextUp app vs Waitwhile](https://nextupwalkin.com/compare/waitwhile) [The NextUp app vs NextMe](https://nextupwalkin.com/compare/nextme) [The NextUp app vs Waitlist Me](https://nextupwalkin.com/compare/waitlist-me) [The NextUp app vs TablesReady](https://nextupwalkin.com/compare/tablesready) [The NextUp app vs Qtrac](https://nextupwalkin.com/compare/qtrac) [The NextUp app vs Qminder](https://nextupwalkin.com/compare/qminder) [The NextUp app vs Toast Tables](https://nextupwalkin.com/compare/toast-tables) [The NextUp app vs Yelp Guest Manager](https://nextupwalkin.com/compare/yelp-guest-manager) [The NextUp app vs Squire](https://nextupwalkin.com/compare/squire) [The NextUp app vs Booksy](https://nextupwalkin.com/compare/booksy) [The NextUp app vs thewaitlist](https://nextupwalkin.com/compare/thewaitlist) [The NextUp app vs Fresha](https://nextupwalkin.com/compare/fresha) [The NextUp app vs Vagaro](https://nextupwalkin.com/compare/vagaro) [The NextUp app vs GlossGenius](https://nextupwalkin.com/compare/glossgenius) [The NextUp app vs QLess](https://nextupwalkin.com/compare/qless) [The NextUp app vs Mindbody](https://nextupwalkin.com/compare/mindbody) [The NextUp app vs Boulevard](https://nextupwalkin.com/compare/boulevard) [The NextUp app vs Square Appointments](https://nextupwalkin.com/compare/square-appointments) [The NextUp app vs WaitLink](https://nextupwalkin.com/compare/waitlink) [The NextUp app vs bavoli](https://nextupwalkin.com/compare/bavoli) [The NextUp app vs Barber-OS](https://nextupwalkin.com/compare/barber-os) [The NextUp app vs ScanQueue](https://nextupwalkin.com/compare/scanqueue) [The NextUp app vs Barbershop Manager](https://nextupwalkin.com/compare/barbershop-manager) [The NextUp app vs Waitlist App](https://nextupwalkin.com/compare/waitlist-app) [The NextUp app vs theCut](https://nextupwalkin.com/compare/thecut) [The NextUp app vs WaitQ](https://nextupwalkin.com/compare/waitq) [The NextUp app vs MakeTheQueue](https://nextupwalkin.com/compare/makethequeue) [The NextUp app vs Ozync](https://nextupwalkin.com/compare/ozync) [The NextUp app vs HellaGood Next](https://nextupwalkin.com/compare/hellagood-next) [The NextUp app vs eWAIT](https://nextupwalkin.com/compare/ewait) [The NextUp app vs Servqueue](https://nextupwalkin.com/compare/servqueue) [The NextUp app vs TurnQueue](https://nextupwalkin.com/compare/turnqueue) [Best barbershop check-in apps for 2026, compared](https://nextupwalkin.com/compare/best-barbershop-check-in-apps) ## Try it on a Saturday 14 days free, with every Pro feature. Set up a location in about two minutes. [Start your free trial](https://nextupwalkin.com/signup?from=quevo) [Take the tour](https://nextupwalkin.com/product) --- # ScanQueue Alternative for Walk-in Shops | NextUp Walk-in Source: https://nextupwalkin.com/compare/scanqueue > ScanQueue is priced by queue joins: Essential is $49/mo for 1,000 a month. NextUp Walk-in is priced per location from $29/mo, with a TV display and door tablet. # ScanQueue alternative for walk-in shops Looking for a ScanQueue alternative for a walk-in shop? Here's how the NextUp app compares on price and what's included, and when ScanQueue might suit you better. [Start your free trial](https://nextupwalkin.com/signup?from=scanqueue) [See pricing](https://nextupwalkin.com/pricing) The NextUp app and ScanQueue side by side FeatureThe NextUp appScanQueue Starting priceWalk-in: $29/month for your first location, $19 for each additional one. Pro, with appointments: $59 and $39. 3 team members included per location, then $10/month eachEssential $49/month for up to 1,000 queue joins (Starter is free) Free plan or trialFree plan: 1 location, 1 team member, 50 check-ins a month (every app included), no card needed; paid plans have a 14-day trial with every Pro featureYes: Starter, up to 100 queue joins a month (10 a day) Online paymentsStripe's 2.9% + 30¢ online, plus NextUp Walk-in's 0.5% card fee (at most $1 a payment, never on tips). Your clients pay no booking feeOnline ordering through your own Square account on Growth and up (Square’s fees apply; no ScanQueue fee per order) Built forShops that take walk-ins and bookings: barbershops, salons, tattoo, auto service, repair, groomingService businesses and venues running a QR-code queue, priced by queue joins a month ScanQueue figures are from [ScanQueue's pricing page](https://scanqueue.com/pricing), as of Oct 20, 2026. Prices change, so check theirs for today's. ScanQueue is a trademark of its owner; NextUp Walk-in isn't affiliated with it. ## What you get with the NextUp app - Customers join from a QR code or your link on their phone: no app, no account - Their place and wait, live on their phone - A now-serving TV Display for your waiting area - A Door Tablet for walk-ins without a phone - A Staff Screen to call, start and finish visits - A best time to come today, each person’s own wait, and family tickets for a parent and kids - Customer screens in English, Spanish, Vietnamese, Korean, Portuguese, Haitian Creole and Chinese - On Pro: online booking and a team calendar, with email reminders and deposits - Checkout in cash, by pay link, with a saved card or on a Stripe card reader - Your services and prices, and who each customer asks for - Your trade's own words, your logo and colors - Insights: busiest days and hours, waits, top services - Online tips tracked for each person, and on Pro, booth rent and suite rental collected for you - A read-only link so ChatGPT, Claude and other AI assistants can look up your live wait and hours - Passkey sign-in: Face ID, fingerprint or device PIN - Runs in any browser on a phone, tablet, computer or streaming stick, or in the NextUp app for Apple TV, Roku and Fire TV ## When ScanQueue might fit better Honestly: ScanQueue may suit you better if your line is small enough for a free plan (up to 100 joins a month), or you want WhatsApp alerts. NextUp Walk-in’s Pro plan runs the walk-in line and the appointment book together, with checkout, your client list and email campaigns, priced per location. [Compare other waitlist apps](https://nextupwalkin.com/compare) ## What taking payments really costs The card rate is one line of the bill. The rest is the subscription, fees for each person on your team, and anything added on top of each payment. NextUp Walk-in is priced per location with 3 team members included at each, then $10 a month for each one after. It takes tips, bills, deposits, no-show fees, packages and memberships through Stripe, with Stripe's own fee and NextUp Walk-in's capped 0.5% card fee on top, never on tips. ScanQueue takes online orders through your own Square account on Growth and up, at Square’s rates. NextUp Walk-in takes tips and card payments on every plan, and deposits and no-show fees on Pro, at Stripe’s rate plus NextUp Walk-in’s 0.5% card fee (never on tips, at most $1 a payment). - Stripe's 2.9% + 30¢ for a card payment online or 2.7% + 5¢ on a card reader, 0.8% by bank (at most $5) - NextUp Walk-in's card fee: 0.5% of a card payment, at most $1, and never on tips or rent - No booking or convenience fee for your clients: they pay the price on your menu - Team pay statements and payroll export: what each person is owed, less rent and advances [Every fee, with examples](https://nextupwalkin.com/pricing#processing-fees) ### Capped at $1 On top of Stripe's processing fee, NextUp Walk-in's fee is 0.5% of a card payment, never more than one dollar ($1). A $200 service and a $2,000 package carry the same $1 NextUp Walk-in fee. ### Tips stay yours NextUp Walk-in never charges a fee on tips. Only Stripe's processing fee applies, and you choose whether the tip or the business covers it. ### Not on everything Cash, gift-card redemptions, store credit you spend and booth rent carry no NextUp Walk-in fee. It only ever applies to card payments. ### No booking fee Your clients pay no booking fee to book with you online. ## Questions about ScanQueue Is NextUp Walk-in cheaper than ScanQueue? As of Oct 20, 2026, ScanQueue's pricing page lists a free Starter plan for up to 100 queue joins a month, Essential at $49 a month for up to 1,000, Growth at $99 and Pro, with multi-location support, at $249. NextUp Walk-in is $29 a month for the first location and $19 for each one after, priced per location rather than by how many people join. Does NextUp Walk-in have a TV Display like a queue board? Yes. Every NextUp Walk-in plan includes a now-serving TV Display that runs in a browser, and NextUp Walk-in has native apps for Apple TV, Roku and Fire TV. You pair the TV with the six-character code on its screen. Also compare[The NextUp app vs Waitwhile](https://nextupwalkin.com/compare/waitwhile) [The NextUp app vs NextMe](https://nextupwalkin.com/compare/nextme) [The NextUp app vs Waitlist Me](https://nextupwalkin.com/compare/waitlist-me) [The NextUp app vs TablesReady](https://nextupwalkin.com/compare/tablesready) [The NextUp app vs Qtrac](https://nextupwalkin.com/compare/qtrac) [The NextUp app vs Qminder](https://nextupwalkin.com/compare/qminder) [The NextUp app vs Toast Tables](https://nextupwalkin.com/compare/toast-tables) [The NextUp app vs Yelp Guest Manager](https://nextupwalkin.com/compare/yelp-guest-manager) [The NextUp app vs Squire](https://nextupwalkin.com/compare/squire) [The NextUp app vs Booksy](https://nextupwalkin.com/compare/booksy) [The NextUp app vs thewaitlist](https://nextupwalkin.com/compare/thewaitlist) [The NextUp app vs Fresha](https://nextupwalkin.com/compare/fresha) [The NextUp app vs Vagaro](https://nextupwalkin.com/compare/vagaro) [The NextUp app vs GlossGenius](https://nextupwalkin.com/compare/glossgenius) [The NextUp app vs QLess](https://nextupwalkin.com/compare/qless) [The NextUp app vs Mindbody](https://nextupwalkin.com/compare/mindbody) [The NextUp app vs Boulevard](https://nextupwalkin.com/compare/boulevard) [The NextUp app vs Square Appointments](https://nextupwalkin.com/compare/square-appointments) [The NextUp app vs WaitLink](https://nextupwalkin.com/compare/waitlink) [The NextUp app vs bavoli](https://nextupwalkin.com/compare/bavoli) [The NextUp app vs Barber-OS](https://nextupwalkin.com/compare/barber-os) [The NextUp app vs Barbershop Manager](https://nextupwalkin.com/compare/barbershop-manager) [The NextUp app vs Quevo](https://nextupwalkin.com/compare/quevo) [The NextUp app vs Waitlist App](https://nextupwalkin.com/compare/waitlist-app) [The NextUp app vs theCut](https://nextupwalkin.com/compare/thecut) [The NextUp app vs WaitQ](https://nextupwalkin.com/compare/waitq) [The NextUp app vs MakeTheQueue](https://nextupwalkin.com/compare/makethequeue) [The NextUp app vs Ozync](https://nextupwalkin.com/compare/ozync) [The NextUp app vs HellaGood Next](https://nextupwalkin.com/compare/hellagood-next) [The NextUp app vs eWAIT](https://nextupwalkin.com/compare/ewait) [The NextUp app vs Servqueue](https://nextupwalkin.com/compare/servqueue) [The NextUp app vs TurnQueue](https://nextupwalkin.com/compare/turnqueue) [ScanQueue alternatives](https://nextupwalkin.com/compare/waitwhile-alternatives) ## Try it on a Saturday 14 days free, with every Pro feature. Set up a location in about two minutes. [Start your free trial](https://nextupwalkin.com/signup?from=scanqueue) [Take the tour](https://nextupwalkin.com/product) --- # Servqueue Alternative for Walk-in Shops | NextUp Walk-in Source: https://nextupwalkin.com/compare/servqueue > Servqueue Basic is A$45/mo in Australian dollars with 5 free texts; more are bundles from A$49. NextUp Walk-in is from $29/mo with card payments and tips. # Servqueue alternative for walk-in shops Looking for a Servqueue alternative for a walk-in shop? Here's how the NextUp app compares on price and what's included, and when Servqueue might suit you better. [Start your free trial](https://nextupwalkin.com/signup?from=servqueue) [See pricing](https://nextupwalkin.com/pricing) The NextUp app and Servqueue side by side FeatureThe NextUp appServqueue Starting priceWalk-in: $29/month for your first location, $19 for each additional one. Pro, with appointments: $59 and $39. 3 team members included per location, then $10/month eachBasic A$45/month (Australian dollars, billed monthly); Growth A$99, Pro A$169, Enterprise custom Free plan or trialFree plan: 1 location, 1 team member, 50 check-ins a month (every app included), no card needed; paid plans have a 14-day trial with every Pro featureNo free plan found on the pages checked; a free 7-day trial on Basic, no card Online paymentsStripe's 2.9% + 30¢ online, plus NextUp Walk-in's 0.5% card fee (at most $1 a payment, never on tips). Your clients pay no booking feeDeposits or full payment through your own Stripe account with its A$39 a month Appointments add-on; Servqueue says it does not handle the money; card rate not found on the pages checked Built forShops that take walk-ins and bookings: barbershops, salons, tattoo, auto service, repair, groomingCounters and walk-in businesses such as cafes, salons, mechanics, clinics and retail: QR check-in and a TV display mode, with no hardware Servqueue figures are from [Servqueue's pricing page](https://servqueue.com/pricing), as of Oct 27, 2026. Also from [Servqueue’s home page](https://servqueue.com/), as of Oct 27, 2026. Prices change, so check theirs for today's. Servqueue is a trademark of its owner; NextUp Walk-in isn't affiliated with it. ## What you get with the NextUp app - Customers join from a QR code or your link on their phone: no app, no account - Their place and wait, live on their phone - A now-serving TV Display for your waiting area - A Door Tablet for walk-ins without a phone - A Staff Screen to call, start and finish visits - A best time to come today, each person’s own wait, and family tickets for a parent and kids - Customer screens in English, Spanish, Vietnamese, Korean, Portuguese, Haitian Creole and Chinese - On Pro: online booking and a team calendar, with email reminders and deposits - Checkout in cash, by pay link, with a saved card or on a Stripe card reader - Your services and prices, and who each customer asks for - Your trade's own words, your logo and colors - Insights: busiest days and hours, waits, top services - Online tips tracked for each person, and on Pro, booth rent and suite rental collected for you - A read-only link so ChatGPT, Claude and other AI assistants can look up your live wait and hours - Passkey sign-in: Face ID, fingerprint or device PIN - Runs in any browser on a phone, tablet, computer or streaming stick, or in the NextUp app for Apple TV, Roku and Fire TV ## When Servqueue might fit better Honestly: Servqueue may suit you better if you run several locations in Australia and want branded customer pages, analytics and ratings by location: Growth covers 5 locations and Pro up to 25, with CSAT ratings, and texts are bought only as you use them. NextUp Walk-in’s Pro plan runs the walk-in line and the appointment book together, with checkout, your client list and email campaigns, priced per location. [Compare other waitlist apps](https://nextupwalkin.com/compare) ## What taking payments really costs The card rate is one line of the bill. The rest is the subscription, fees for each person on your team, and anything added on top of each payment. NextUp Walk-in is priced per location with 3 team members included at each, then $10 a month for each one after. It takes tips, bills, deposits, no-show fees, packages and memberships through Stripe, with Stripe's own fee and NextUp Walk-in's capped 0.5% card fee on top, never on tips. Servqueue charges A$39 a month for the Appointments add-on that takes Stripe deposits, on top of the plan, and its pages checked list no card rate. NextUp Walk-in takes tips and card payments on every plan, and deposits and no-show fees on Pro, at Stripe’s rate plus NextUp Walk-in’s 0.5% card fee (never on tips, at most $1 a payment). - Stripe's 2.9% + 30¢ for a card payment online or 2.7% + 5¢ on a card reader, 0.8% by bank (at most $5) - NextUp Walk-in's card fee: 0.5% of a card payment, at most $1, and never on tips or rent - No booking or convenience fee for your clients: they pay the price on your menu - Team pay statements and payroll export: what each person is owed, less rent and advances [Every fee, with examples](https://nextupwalkin.com/pricing#processing-fees) ### Capped at $1 On top of Stripe's processing fee, NextUp Walk-in's fee is 0.5% of a card payment, never more than one dollar ($1). A $200 service and a $2,000 package carry the same $1 NextUp Walk-in fee. ### Tips stay yours NextUp Walk-in never charges a fee on tips. Only Stripe's processing fee applies, and you choose whether the tip or the business covers it. ### Not on everything Cash, gift-card redemptions, store credit you spend and booth rent carry no NextUp Walk-in fee. It only ever applies to card payments. ### No booking fee Your clients pay no booking fee to book with you online. ## Questions about Servqueue How does Servqueue pricing compare with NextUp Walk-in? As of Oct 27, 2026, Servqueue’s Basic plan is A$45 a month (Australian dollars, billed monthly) with a free 7-day trial and no card; Growth is A$99 and Pro A$169. NextUp Walk-in’s Walk-in plan is $29 a month for the first location, with 3 team members included. NextUp Walk-in also has a Free plan: $0 a month for 1 location, 1 team member and 50 check-ins a month, with no card needed. Can Servqueue take deposits? Yes, through your own Stripe account with its A$39 a month Appointments add-on; Servqueue says it does not handle the money. NextUp Walk-in takes card payments and tips on every plan, and deposits and no-show fees on Pro. How does NextUp Walk-in decide who gets the next walk-in? In the order customers joined the line. Each customer picks a team member or “Anyone” and sees that person’s wait, only people on duty are called, and for an “Anyone” walk-in the Staff Screen suggests who is free soonest. NextUp Walk-in doesn’t keep a turn count today, so a shop that shares walk-ins by straight rotation keeps that tally itself. Also compare[The NextUp app vs Waitwhile](https://nextupwalkin.com/compare/waitwhile) [The NextUp app vs NextMe](https://nextupwalkin.com/compare/nextme) [The NextUp app vs Waitlist Me](https://nextupwalkin.com/compare/waitlist-me) [The NextUp app vs TablesReady](https://nextupwalkin.com/compare/tablesready) [The NextUp app vs Qtrac](https://nextupwalkin.com/compare/qtrac) [The NextUp app vs Qminder](https://nextupwalkin.com/compare/qminder) [The NextUp app vs Toast Tables](https://nextupwalkin.com/compare/toast-tables) [The NextUp app vs Yelp Guest Manager](https://nextupwalkin.com/compare/yelp-guest-manager) [The NextUp app vs Squire](https://nextupwalkin.com/compare/squire) [The NextUp app vs Booksy](https://nextupwalkin.com/compare/booksy) [The NextUp app vs thewaitlist](https://nextupwalkin.com/compare/thewaitlist) [The NextUp app vs Fresha](https://nextupwalkin.com/compare/fresha) [The NextUp app vs Vagaro](https://nextupwalkin.com/compare/vagaro) [The NextUp app vs GlossGenius](https://nextupwalkin.com/compare/glossgenius) [The NextUp app vs QLess](https://nextupwalkin.com/compare/qless) [The NextUp app vs Mindbody](https://nextupwalkin.com/compare/mindbody) [The NextUp app vs Boulevard](https://nextupwalkin.com/compare/boulevard) [The NextUp app vs Square Appointments](https://nextupwalkin.com/compare/square-appointments) [The NextUp app vs WaitLink](https://nextupwalkin.com/compare/waitlink) [The NextUp app vs bavoli](https://nextupwalkin.com/compare/bavoli) [The NextUp app vs Barber-OS](https://nextupwalkin.com/compare/barber-os) [The NextUp app vs ScanQueue](https://nextupwalkin.com/compare/scanqueue) [The NextUp app vs Barbershop Manager](https://nextupwalkin.com/compare/barbershop-manager) [The NextUp app vs Quevo](https://nextupwalkin.com/compare/quevo) [The NextUp app vs Waitlist App](https://nextupwalkin.com/compare/waitlist-app) [The NextUp app vs theCut](https://nextupwalkin.com/compare/thecut) [The NextUp app vs WaitQ](https://nextupwalkin.com/compare/waitq) [The NextUp app vs MakeTheQueue](https://nextupwalkin.com/compare/makethequeue) [The NextUp app vs Ozync](https://nextupwalkin.com/compare/ozync) [The NextUp app vs HellaGood Next](https://nextupwalkin.com/compare/hellagood-next) [The NextUp app vs eWAIT](https://nextupwalkin.com/compare/ewait) [The NextUp app vs TurnQueue](https://nextupwalkin.com/compare/turnqueue) [Servqueue alternatives](https://nextupwalkin.com/compare/waitwhile-alternatives) ## Try it on a Saturday 14 days free, with every Pro feature. Set up a location in about two minutes. [Start your free trial](https://nextupwalkin.com/signup?from=servqueue) [Take the tour](https://nextupwalkin.com/product) --- # Square Appointments Alternative | NextUp Walk-in Source: https://nextupwalkin.com/compare/square-appointments > Square Appointments’ waitlist fills openings in the book. NextUp Walk-in runs a live walk-in line with a TV display from $29/mo, and Pro adds booking. # Square Appointments alternative for walk-in shops Looking for a Square Appointments alternative for a walk-in shop? Here's how the NextUp app compares on price and what's included, and when Square Appointments might suit you better. [Start your free trial](https://nextupwalkin.com/signup?from=square-appointments) [See pricing](https://nextupwalkin.com/pricing) The NextUp app and Square Appointments side by side FeatureThe NextUp appSquare Appointments Starting priceWalk-in: $29/month for your first location, $19 for each additional one. Pro, with appointments: $59 and $39. 3 team members included per location, then $10/month eachFree $0; Plus $49/month and Premium $149/month per location Free plan or trialFree plan: 1 location, 1 team member, 50 check-ins a month (every app included), no card needed; paid plans have a 14-day trial with every Pro featureYes: Square Free at $0 a month; a 30-day free trial of Plus and Premium Online paymentsStripe's 2.9% + 30¢ online, plus NextUp Walk-in's 0.5% card fee (at most $1 a payment, never on tips). Your clients pay no booking feeSquare’s own processing: 2.6% + 15¢ in person and 3.3% + 30¢ online on Free; 2.9% + 30¢ online on Plus and Premium Built forShops that take walk-ins and bookings: barbershops, salons, tattoo, auto service, repair, groomingAppointment businesses on Square: booking, payments and point of sale, with a waitlist for appointment openings Square Appointments figures are from [Square Appointments's pricing page](https://squareup.com/us/en/appointments/pricing), as of Oct 20, 2026. Prices change, so check theirs for today's. Square Appointments is a trademark of its owner; NextUp Walk-in isn't affiliated with it. What 3 locations cost a month - NextUp Walk-in3 team members a location included, then $10/month each**$67** - Square AppointmentsPlus: $49/month per location; Premium is $149/month per location**$147 $80 more** Each app's published monthly price, before taxes, texts and extra team members; theirs as listed on their own pricing pages, checked October 2026. Prices change: check theirs for today's. ## What you get with the NextUp app - Customers join from a QR code or your link on their phone: no app, no account - Their place and wait, live on their phone - A now-serving TV Display for your waiting area - A Door Tablet for walk-ins without a phone - A Staff Screen to call, start and finish visits - A best time to come today, each person’s own wait, and family tickets for a parent and kids - Customer screens in English, Spanish, Vietnamese, Korean, Portuguese, Haitian Creole and Chinese - On Pro: online booking and a team calendar, with email reminders and deposits - Checkout in cash, by pay link, with a saved card or on a Stripe card reader - Your services and prices, and who each customer asks for - Your trade's own words, your logo and colors - Insights: busiest days and hours, waits, top services - Online tips tracked for each person, and on Pro, booth rent and suite rental collected for you - A read-only link so ChatGPT, Claude and other AI assistants can look up your live wait and hours - Passkey sign-in: Face ID, fingerprint or device PIN - Runs in any browser on a phone, tablet, computer or streaming stick, or in the NextUp app for Apple TV, Roku and Fire TV ## When Square Appointments might fit better Honestly: Square Appointments may suit you better if you already run your shop on Square’s point of sale and want booking in the same system, or you only take appointments and want a $0 plan: Square Free costs nothing a month. NextUp Walk-in’s Pro plan runs the walk-in line and the appointment book together, with checkout, your client list and email campaigns, priced per location. [Compare other waitlist apps](https://nextupwalkin.com/compare) ## What taking payments really costs The card rate is one line of the bill. The rest is the subscription, fees for each person on your team, and anything added on top of each payment. NextUp Walk-in is priced per location with 3 team members included at each, then $10 a month for each one after. It takes tips, bills, deposits, no-show fees, packages and memberships through Stripe, with Stripe's own fee and NextUp Walk-in's capped 0.5% card fee on top, never on tips. Square’s online rate is 3.3% + 30¢ on its Free plan and 2.9% + 30¢ on Plus and Premium. NextUp Walk-in passes through Stripe’s 2.9% + 30¢ online and adds its 0.5% card fee (at most $1 a payment, never on tips), on every plan. - Stripe's 2.9% + 30¢ for a card payment online or 2.7% + 5¢ on a card reader, 0.8% by bank (at most $5) - NextUp Walk-in's card fee: 0.5% of a card payment, at most $1, and never on tips or rent - No booking or convenience fee for your clients: they pay the price on your menu - Team pay statements and payroll export: what each person is owed, less rent and advances [Every fee, with examples](https://nextupwalkin.com/pricing#processing-fees) ### Capped at $1 On top of Stripe's processing fee, NextUp Walk-in's fee is 0.5% of a card payment, never more than one dollar ($1). A $200 service and a $2,000 package carry the same $1 NextUp Walk-in fee. ### Tips stay yours NextUp Walk-in never charges a fee on tips. Only Stripe's processing fee applies, and you choose whether the tip or the business covers it. ### Not on everything Cash, gift-card redemptions, store credit you spend and booth rent carry no NextUp Walk-in fee. It only ever applies to card payments. ### No booking fee Your clients pay no booking fee to book with you online. ## Questions about Square Appointments Is NextUp Walk-in cheaper than Square Appointments? As of Oct 20, 2026, Square Appointments' pricing page lists Square Free at $0, Plus at $49 a month per location and Premium at $149 a month per location, with a free 30-day trial of Plus and Premium. NextUp Walk-in's Walk-in plan is $29 a month for the first location and $19 for each one after; Pro, with online booking and a team calendar, is $59 and $39. Both include 3 team members per location, then $10 a month each. Does Square Appointments have a walk-in waitlist? Square's pricing page describes its waitlist as letting clients join through your booking site and get a notification when an appointment opens up. NextUp Walk-in is built around the walk-in line itself: customers join from a QR code at the door or your link, follow their live place in line on their phone with no app to download, and a TV in the shop shows who is up next. Can I keep Square for payments and use NextUp Walk-in for the line? NextUp Walk-in doesn't connect to Square or another point-of-sale system, so you'd run them side by side: the walk-in line and bookings in NextUp Walk-in, and checkout in Square. Your first month is free on monthly billing with the code SWITCH if you move over. Also compare[The NextUp app vs Waitwhile](https://nextupwalkin.com/compare/waitwhile) [The NextUp app vs NextMe](https://nextupwalkin.com/compare/nextme) [The NextUp app vs Waitlist Me](https://nextupwalkin.com/compare/waitlist-me) [The NextUp app vs TablesReady](https://nextupwalkin.com/compare/tablesready) [The NextUp app vs Qtrac](https://nextupwalkin.com/compare/qtrac) [The NextUp app vs Qminder](https://nextupwalkin.com/compare/qminder) [The NextUp app vs Toast Tables](https://nextupwalkin.com/compare/toast-tables) [The NextUp app vs Yelp Guest Manager](https://nextupwalkin.com/compare/yelp-guest-manager) [The NextUp app vs Squire](https://nextupwalkin.com/compare/squire) [The NextUp app vs Booksy](https://nextupwalkin.com/compare/booksy) [The NextUp app vs thewaitlist](https://nextupwalkin.com/compare/thewaitlist) [The NextUp app vs Fresha](https://nextupwalkin.com/compare/fresha) [The NextUp app vs Vagaro](https://nextupwalkin.com/compare/vagaro) [The NextUp app vs GlossGenius](https://nextupwalkin.com/compare/glossgenius) [The NextUp app vs QLess](https://nextupwalkin.com/compare/qless) [The NextUp app vs Mindbody](https://nextupwalkin.com/compare/mindbody) [The NextUp app vs Boulevard](https://nextupwalkin.com/compare/boulevard) [The NextUp app vs WaitLink](https://nextupwalkin.com/compare/waitlink) [The NextUp app vs bavoli](https://nextupwalkin.com/compare/bavoli) [The NextUp app vs Barber-OS](https://nextupwalkin.com/compare/barber-os) [The NextUp app vs ScanQueue](https://nextupwalkin.com/compare/scanqueue) [The NextUp app vs Barbershop Manager](https://nextupwalkin.com/compare/barbershop-manager) [The NextUp app vs Quevo](https://nextupwalkin.com/compare/quevo) [The NextUp app vs Waitlist App](https://nextupwalkin.com/compare/waitlist-app) [The NextUp app vs theCut](https://nextupwalkin.com/compare/thecut) [The NextUp app vs WaitQ](https://nextupwalkin.com/compare/waitq) [The NextUp app vs MakeTheQueue](https://nextupwalkin.com/compare/makethequeue) [The NextUp app vs Ozync](https://nextupwalkin.com/compare/ozync) [The NextUp app vs HellaGood Next](https://nextupwalkin.com/compare/hellagood-next) [The NextUp app vs eWAIT](https://nextupwalkin.com/compare/ewait) [The NextUp app vs Servqueue](https://nextupwalkin.com/compare/servqueue) [The NextUp app vs TurnQueue](https://nextupwalkin.com/compare/turnqueue) [Switch from Square Appointments to NextUp Walk-in](https://nextupwalkin.com/switch/square-appointments) ## Try it on a Saturday 14 days free, with every Pro feature. Set up a location in about two minutes. [Start your free trial](https://nextupwalkin.com/signup?from=square-appointments) [Take the tour](https://nextupwalkin.com/product) --- # Squire Alternative for Walk-in Shops | NextUp Walk-in Source: https://nextupwalkin.com/compare/squire > Squire Pro is $50/mo per shop and Executive $150. NextUp Walk-in runs a real walk-in line with a TV display from $29/mo, and Pro adds booking for $59. # Squire alternative for walk-in shops Looking for a Squire alternative for a walk-in shop? Here's how the NextUp app compares on price and what's included, and when Squire might suit you better. [Start your free trial](https://nextupwalkin.com/signup?from=squire) [See pricing](https://nextupwalkin.com/pricing) The NextUp app and Squire side by side FeatureThe NextUp appSquire Starting priceWalk-in: $29/month for your first location, $19 for each additional one. Pro, with appointments: $59 and $39. 3 team members included per location, then $10/month each$30/month (Independent, one barber) Free plan or trialFree plan: 1 location, 1 team member, 50 check-ins a month (every app included), no card needed; paid plans have a 14-day trial with every Pro featureNo: a 14-day free trial (as of Oct 30, 2026, on its pricing page) Online paymentsStripe's 2.9% + 30¢ online, plus NextUp Walk-in's 0.5% card fee (at most $1 a payment, never on tips). Your clients pay no booking fee2.9% + 30¢ online, 2.5% + 20¢ in person; clients may pay a booking fee, and 30-minute payouts cost extra Built forShops that take walk-ins and bookings: barbershops, salons, tattoo, auto service, repair, groomingBarbershops: booking, payments at the chair and shop management Squire figures are from [Squire's pricing page](https://getsquire.com/pricing), checked October 2026. Prices change, so check theirs for today's. Squire is a trademark of its owner; NextUp Walk-in isn't affiliated with it. ## What you get with the NextUp app - Customers join from a QR code or your link on their phone: no app, no account - Their place and wait, live on their phone - A now-serving TV Display for your waiting area - A Door Tablet for walk-ins without a phone - A Staff Screen to call, start and finish visits - A best time to come today, each person’s own wait, and family tickets for a parent and kids - Customer screens in English, Spanish, Vietnamese, Korean, Portuguese, Haitian Creole and Chinese - On Pro: online booking and a team calendar, with email reminders and deposits - Checkout in cash, by pay link, with a saved card or on a Stripe card reader - Your services and prices, and who each customer asks for - Your trade's own words, your logo and colors - Insights: busiest days and hours, waits, top services - Online tips tracked for each person, and on Pro, booth rent and suite rental collected for you - A read-only link so ChatGPT, Claude and other AI assistants can look up your live wait and hours - Passkey sign-in: Face ID, fingerprint or device PIN - Runs in any browser on a phone, tablet, computer or streaming stick, or in the NextUp app for Apple TV, Roku and Fire TV ## Moving from Squire Online booking, a team calendar, email reminders, deposits and payment at the chair are all in NextUp Walk-in’s Pro plan, with three team members included per location. Walk-ins get a real line beside the book: a QR code at the door, a live wait on their phone and a TV that shows who is up next. Your first month is free on monthly billing with the code SWITCH. Import your client list yourself in a few minutes, and undo it for 7 days if you need to. NextUp Walk-in’s Pro plan runs the walk-in line and the appointment book together, with checkout, your client list and email campaigns, priced per location. [Compare other waitlist apps](https://nextupwalkin.com/compare) ## What taking payments really costs The card rate is one line of the bill. The rest is the subscription, fees for each person on your team, and anything added on top of each payment. NextUp Walk-in is priced per location with 3 team members included at each, then $10 a month for each one after. It takes tips, bills, deposits, no-show fees, packages and memberships through Stripe, with Stripe's own fee and NextUp Walk-in's capped 0.5% card fee on top, never on tips. Squire’s online rate is 2.9% + 30¢, the same Stripe rate NextUp Walk-in passes through, and NextUp Walk-in adds its 0.5% card fee (at most $1 a payment, never on tips). A shop with more than one barber needs Squire’s $50/month Pro plan, against $59 for NextUp Walk-in’s Pro plan with 3 team members included, and Squire can add a booking fee your clients pay; NextUp Walk-in never does. - Stripe's 2.9% + 30¢ for a card payment online or 2.7% + 5¢ on a card reader, 0.8% by bank (at most $5) - NextUp Walk-in's card fee: 0.5% of a card payment, at most $1, and never on tips or rent - No booking or convenience fee for your clients: they pay the price on your menu - Team pay statements and payroll export: what each person is owed, less rent and advances [Every fee, with examples](https://nextupwalkin.com/pricing#processing-fees) ### Capped at $1 On top of Stripe's processing fee, NextUp Walk-in's fee is 0.5% of a card payment, never more than one dollar ($1). A $200 service and a $2,000 package carry the same $1 NextUp Walk-in fee. ### Tips stay yours NextUp Walk-in never charges a fee on tips. Only Stripe's processing fee applies, and you choose whether the tip or the business covers it. ### Not on everything Cash, gift-card redemptions, store credit you spend and booth rent carry no NextUp Walk-in fee. It only ever applies to card payments. ### No booking fee Your clients pay no booking fee to book with you online. ## What shop owners and clients complain about Of 102 recent 1–3 star reviews, the most common themes were pricing and fees (44), support (22), bugs and outages (20), cancelling or refunds (19) and having to use an app or log in (17). “Haven’t gotten direct deposit since Wednesday it’s Monday now not a holiday and this app jus doesn’t have good support…” NextUp Walk-in has no marketplace listing other shops, so your clients are never shown a competitor, and there is no new-client or boost commission (the card fee still applies). The price is per location, as published on the pricing page. Customers join NextUp Walk-in from a QR code or a link and follow their live place in line on their own phone, with no app to download and no account to make. Monthly billing is canceled from Billing in the dashboard and runs to the end of the paid month. The 14-day trial has every Pro feature. A card is needed to start, but nothing is charged until the trial ends, when the plan is charged unless you cancel first. Source: recent 1–3 star reviews on the US App Store, read October 16, 2026. Themes were counted by keyword, so one review can count in several, and reviewers include both businesses and their clients. ## Questions about Squire Is NextUp Walk-in cheaper than Squire? Squire's Pro plan, which includes its waitlist and shop management, is $50 a month for one location; Executive is $150 and Titan $250 a month per shop. Its $30 Independent plan is for one barber. The Walk-in plan is $29 a month for the first location and $19 for each additional one; Pro, with appointments, memberships, commissions and payroll, is $59 and $39. Both include 3 team members per location, then $10 a month each. Does Squire handle walk-ins? Yes. Squire has a same-day waitlist on Pro and above and a front-desk kiosk, built around its appointment book. NextUp Walk-in is built around the walk-in line itself: customers join from a QR code, a Google profile or an Instagram bio, see a live wait and the best time to come today, and a TV in the shop shows who is up next. Does NextUp Walk-in take appointments like Squire? Yes, on NextUp Walk-in’s Pro plan. Clients book online from your link with the barber they want, and get a confirmation and reminders by email. You can take a deposit at booking, and each barber has their own hours, blocked time and booking link. Bookings show on the calendar and on the staff screen beside the walk-in line. Can NextUp Walk-in take payment at the chair like Squire? Yes. Check out a visit in NextUp Walk-in and take payment in cash, by a pay link or QR the customer pays on their phone, with their saved card, on a Stripe card reader at the counter, or on a Stripe M2 reader paired to your phone in the NextUp app. Card payments go through your own Stripe account. NextUp Walk-in doesn’t connect to another point-of-sale system. Can I switch from Squire to NextUp Walk-in? Yes. To go live you add your services and team, put the QR code at the door and pair the TV with the six-character code on its screen. The 14-day trial includes every Pro feature, and your first month is free on monthly billing with the code SWITCH. Import your client list yourself in a few minutes; you see every row before it saves and can undo it for 7 days. Also compare[The NextUp app vs Waitwhile](https://nextupwalkin.com/compare/waitwhile) [The NextUp app vs NextMe](https://nextupwalkin.com/compare/nextme) [The NextUp app vs Waitlist Me](https://nextupwalkin.com/compare/waitlist-me) [The NextUp app vs TablesReady](https://nextupwalkin.com/compare/tablesready) [The NextUp app vs Qtrac](https://nextupwalkin.com/compare/qtrac) [The NextUp app vs Qminder](https://nextupwalkin.com/compare/qminder) [The NextUp app vs Toast Tables](https://nextupwalkin.com/compare/toast-tables) [The NextUp app vs Yelp Guest Manager](https://nextupwalkin.com/compare/yelp-guest-manager) [The NextUp app vs Booksy](https://nextupwalkin.com/compare/booksy) [The NextUp app vs thewaitlist](https://nextupwalkin.com/compare/thewaitlist) [The NextUp app vs Fresha](https://nextupwalkin.com/compare/fresha) [The NextUp app vs Vagaro](https://nextupwalkin.com/compare/vagaro) [The NextUp app vs GlossGenius](https://nextupwalkin.com/compare/glossgenius) [The NextUp app vs QLess](https://nextupwalkin.com/compare/qless) [The NextUp app vs Mindbody](https://nextupwalkin.com/compare/mindbody) [The NextUp app vs Boulevard](https://nextupwalkin.com/compare/boulevard) [The NextUp app vs Square Appointments](https://nextupwalkin.com/compare/square-appointments) [The NextUp app vs WaitLink](https://nextupwalkin.com/compare/waitlink) [The NextUp app vs bavoli](https://nextupwalkin.com/compare/bavoli) [The NextUp app vs Barber-OS](https://nextupwalkin.com/compare/barber-os) [The NextUp app vs ScanQueue](https://nextupwalkin.com/compare/scanqueue) [The NextUp app vs Barbershop Manager](https://nextupwalkin.com/compare/barbershop-manager) [The NextUp app vs Quevo](https://nextupwalkin.com/compare/quevo) [The NextUp app vs Waitlist App](https://nextupwalkin.com/compare/waitlist-app) [The NextUp app vs theCut](https://nextupwalkin.com/compare/thecut) [The NextUp app vs WaitQ](https://nextupwalkin.com/compare/waitq) [The NextUp app vs MakeTheQueue](https://nextupwalkin.com/compare/makethequeue) [The NextUp app vs Ozync](https://nextupwalkin.com/compare/ozync) [The NextUp app vs HellaGood Next](https://nextupwalkin.com/compare/hellagood-next) [The NextUp app vs eWAIT](https://nextupwalkin.com/compare/ewait) [The NextUp app vs Servqueue](https://nextupwalkin.com/compare/servqueue) [The NextUp app vs TurnQueue](https://nextupwalkin.com/compare/turnqueue) [Switch from Squire to NextUp Walk-in](https://nextupwalkin.com/switch/squire) [Best barbershop check-in apps for 2026, compared](https://nextupwalkin.com/compare/best-barbershop-check-in-apps) ## Try it on a Saturday 14 days free, with every Pro feature. Set up a location in about two minutes. [Start your free trial](https://nextupwalkin.com/signup?from=squire) [Take the tour](https://nextupwalkin.com/product) --- # TablesReady Alternative for Walk-in Shops | NextUp Walk-in Source: https://nextupwalkin.com/compare/tablesready > TablesReady takes payments only on its $79/mo plan and adds 2% to Stripe’s fee. NextUp Walk-in adds 0.5%, at most $1 a payment, on plans from $29/mo. # TablesReady alternative for walk-in shops Looking for a TablesReady alternative for a walk-in shop? Here's how the NextUp app compares on price and what's included, and when TablesReady might suit you better. [Start your free trial](https://nextupwalkin.com/signup?from=tablesready) [See pricing](https://nextupwalkin.com/pricing) The NextUp app and TablesReady side by side FeatureThe NextUp appTablesReady Starting priceWalk-in: $29/month for your first location, $19 for each additional one. Pro, with appointments: $59 and $39. 3 team members included per location, then $10/month each$39/month (Starter, billed annually) Free plan or trialFree plan: 1 location, 1 team member, 50 check-ins a month (every app included), no card needed; paid plans have a 14-day trial with every Pro featureYes: 150 texts a month, up to 100 parties on the waitlist Online paymentsStripe's 2.9% + 30¢ online, plus NextUp Walk-in's 0.5% card fee (at most $1 a payment, never on tips). Your clients pay no booking feeBusiness plan ($79/month): Stripe’s 2.9% + 30¢ plus a 2% TablesReady fee, kept even when you refund the booking Built forShops that take walk-ins and bookings: barbershops, salons, tattoo, auto service, repair, groomingRestaurants, hotels, food trucks, salons, and other small businesses TablesReady figures are from [TablesReady's pricing page](https://www.tablesready.com/pricing/), checked October 2026. Prices change, so check theirs for today's. TablesReady is a trademark of its owner; NextUp Walk-in isn't affiliated with it. ## What you get with the NextUp app - Customers join from a QR code or your link on their phone: no app, no account - Their place and wait, live on their phone - A now-serving TV Display for your waiting area - A Door Tablet for walk-ins without a phone - A Staff Screen to call, start and finish visits - A best time to come today, each person’s own wait, and family tickets for a parent and kids - Customer screens in English, Spanish, Vietnamese, Korean, Portuguese, Haitian Creole and Chinese - On Pro: online booking and a team calendar, with email reminders and deposits - Checkout in cash, by pay link, with a saved card or on a Stripe card reader - Your services and prices, and who each customer asks for - Your trade's own words, your logo and colors - Insights: busiest days and hours, waits, top services - Online tips tracked for each person, and on Pro, booth rent and suite rental collected for you - A read-only link so ChatGPT, Claude and other AI assistants can look up your live wait and hours - Passkey sign-in: Face ID, fingerprint or device PIN - Runs in any browser on a phone, tablet, computer or streaming stick, or in the NextUp app for Apple TV, Roku and Fire TV ## When TablesReady might fit better Honestly: TablesReady may suit you better if you want a simple text-when-ready waitlist with a free plan to start — TablesReady is built around hospitality and its free tier covers low-volume locations. NextUp Walk-in’s Pro plan runs the walk-in line and the appointment book together, with checkout, your client list and email campaigns, priced per location. [Compare other waitlist apps](https://nextupwalkin.com/compare) ## What taking payments really costs The card rate is one line of the bill. The rest is the subscription, fees for each person on your team, and anything added on top of each payment. NextUp Walk-in is priced per location with 3 team members included at each, then $10 a month for each one after. It takes tips, bills, deposits, no-show fees, packages and memberships through Stripe, with Stripe's own fee and NextUp Walk-in's capped 0.5% card fee on top, never on tips. TablesReady takes payments only on its $79/month Business plan and adds 2% to Stripe’s fee. NextUp Walk-in adds 0.5%, at most $1 a payment: at least $15 less on every $1,000 of deposits. - Stripe's 2.9% + 30¢ for a card payment online or 2.7% + 5¢ on a card reader, 0.8% by bank (at most $5) - NextUp Walk-in's card fee: 0.5% of a card payment, at most $1, and never on tips or rent - No booking or convenience fee for your clients: they pay the price on your menu - Team pay statements and payroll export: what each person is owed, less rent and advances [Every fee, with examples](https://nextupwalkin.com/pricing#processing-fees) ### Capped at $1 On top of Stripe's processing fee, NextUp Walk-in's fee is 0.5% of a card payment, never more than one dollar ($1). A $200 service and a $2,000 package carry the same $1 NextUp Walk-in fee. ### Tips stay yours NextUp Walk-in never charges a fee on tips. Only Stripe's processing fee applies, and you choose whether the tip or the business covers it. ### Not on everything Cash, gift-card redemptions, store credit you spend and booth rent carry no NextUp Walk-in fee. It only ever applies to card payments. ### No booking fee Your clients pay no booking fee to book with you online. ## Questions about TablesReady Is TablesReady built for barbershops and salons? TablesReady started as a restaurant and hospitality waitlist tool. It works for other service businesses but is primarily positioned around restaurants, hotels, and food service. NextUp Walk-in is built specifically for walk-in trades: barbershops, salons, tattoo studios, auto shops, groomers, and repair shops. How does TablesReady pricing compare to NextUp Walk-in? TablesReady Starter is $39/month billed annually (roughly $468/year). NextUp Walk-in is $29/month with no annual commitment. NextUp Walk-in prices per location and includes a TV display. Also compare[The NextUp app vs Waitwhile](https://nextupwalkin.com/compare/waitwhile) [The NextUp app vs NextMe](https://nextupwalkin.com/compare/nextme) [The NextUp app vs Waitlist Me](https://nextupwalkin.com/compare/waitlist-me) [The NextUp app vs Qtrac](https://nextupwalkin.com/compare/qtrac) [The NextUp app vs Qminder](https://nextupwalkin.com/compare/qminder) [The NextUp app vs Toast Tables](https://nextupwalkin.com/compare/toast-tables) [The NextUp app vs Yelp Guest Manager](https://nextupwalkin.com/compare/yelp-guest-manager) [The NextUp app vs Squire](https://nextupwalkin.com/compare/squire) [The NextUp app vs Booksy](https://nextupwalkin.com/compare/booksy) [The NextUp app vs thewaitlist](https://nextupwalkin.com/compare/thewaitlist) [The NextUp app vs Fresha](https://nextupwalkin.com/compare/fresha) [The NextUp app vs Vagaro](https://nextupwalkin.com/compare/vagaro) [The NextUp app vs GlossGenius](https://nextupwalkin.com/compare/glossgenius) [The NextUp app vs QLess](https://nextupwalkin.com/compare/qless) [The NextUp app vs Mindbody](https://nextupwalkin.com/compare/mindbody) [The NextUp app vs Boulevard](https://nextupwalkin.com/compare/boulevard) [The NextUp app vs Square Appointments](https://nextupwalkin.com/compare/square-appointments) [The NextUp app vs WaitLink](https://nextupwalkin.com/compare/waitlink) [The NextUp app vs bavoli](https://nextupwalkin.com/compare/bavoli) [The NextUp app vs Barber-OS](https://nextupwalkin.com/compare/barber-os) [The NextUp app vs ScanQueue](https://nextupwalkin.com/compare/scanqueue) [The NextUp app vs Barbershop Manager](https://nextupwalkin.com/compare/barbershop-manager) [The NextUp app vs Quevo](https://nextupwalkin.com/compare/quevo) [The NextUp app vs Waitlist App](https://nextupwalkin.com/compare/waitlist-app) [The NextUp app vs theCut](https://nextupwalkin.com/compare/thecut) [The NextUp app vs WaitQ](https://nextupwalkin.com/compare/waitq) [The NextUp app vs MakeTheQueue](https://nextupwalkin.com/compare/makethequeue) [The NextUp app vs Ozync](https://nextupwalkin.com/compare/ozync) [The NextUp app vs HellaGood Next](https://nextupwalkin.com/compare/hellagood-next) [The NextUp app vs eWAIT](https://nextupwalkin.com/compare/ewait) [The NextUp app vs Servqueue](https://nextupwalkin.com/compare/servqueue) [The NextUp app vs TurnQueue](https://nextupwalkin.com/compare/turnqueue) [TablesReady alternatives](https://nextupwalkin.com/compare/waitwhile-alternatives) ## Try it on a Saturday 14 days free, with every Pro feature. Set up a location in about two minutes. [Start your free trial](https://nextupwalkin.com/signup?from=tablesready) [Take the tour](https://nextupwalkin.com/product) --- # theCut Alternative for Walk-in Shops | NextUp Walk-in Source: https://nextupwalkin.com/compare/thecut > theCut Pro is $25/mo per barber, and new app clients cost $10 each on Free. NextUp Walk-in has no marketplace: a walk-in line for the whole shop from $29/mo. # theCut alternative for walk-in shops Looking for a theCut alternative for a walk-in shop? Here's how the NextUp app compares on price and what's included, and when theCut might suit you better. [Start your free trial](https://nextupwalkin.com/signup?from=thecut) [See pricing](https://nextupwalkin.com/pricing) The NextUp app and theCut side by side FeatureThe NextUp apptheCut Starting priceWalk-in: $29/month for your first location, $19 for each additional one. Pro, with appointments: $59 and $39. 3 team members included per location, then $10/month eachPro $25/month for a barber (Free is $0); the owner’s Shop account is $0/month Free plan or trialFree plan: 1 location, 1 team member, 50 check-ins a month (every app included), no card needed; paid plans have a 14-day trial with every Pro featureYes: Free for barbers at $0 and, as of Oct 30, 2026, a $0 Shop plan for owners; a 30-day Pro trial, no card Online paymentsStripe's 2.9% + 30¢ online, plus NextUp Walk-in's 0.5% card fee (at most $1 a payment, never on tips). Your clients pay no booking fee2.75% on its pricing page, through Stripe; standard deposits are free and instant deposits cost 1.5% Where clients bookNo marketplace: your booking page, link, emails show only your business, with no ads for other shopsClients can find and book barbers near them in the theCut app; on Free, a new client found there costs $10, and it is included on Pro Built forShops that take walk-ins and bookings: barbershops, salons, tattoo, auto service, repair, groomingBarbers and barbershops: booking, mobile pay and an app where clients find barbers theCut figures are from [theCut's pricing page](https://thecut.co/pricing), as of Oct 24, 2026. Also from [theCut’s payments page (standard and instant deposits)](https://thecut.co/payments), as of Oct 24, 2026. Also from [theCut’s theCut vs Booksy page (the owner’s Shop plan at $0 a month)](https://thecut.co/competitors/thecut-vs-booksy), as of Oct 30, 2026. Prices change, so check theirs for today's. theCut is a trademark of its owner; NextUp Walk-in isn't affiliated with it. ## What you get with the NextUp app - Customers join from a QR code or your link on their phone: no app, no account - Their place and wait, live on their phone - A now-serving TV Display for your waiting area - A Door Tablet for walk-ins without a phone - A Staff Screen to call, start and finish visits - A best time to come today, each person’s own wait, and family tickets for a parent and kids - Customer screens in English, Spanish, Vietnamese, Korean, Portuguese, Haitian Creole and Chinese - On Pro: online booking and a team calendar, with email reminders and deposits - Checkout in cash, by pay link, with a saved card or on a Stripe card reader - Your services and prices, and who each customer asks for - Your trade's own words, your logo and colors - Insights: busiest days and hours, waits, top services - Online tips tracked for each person, and on Pro, booth rent and suite rental collected for you - A read-only link so ChatGPT, Claude and other AI assistants can look up your live wait and hours - Passkey sign-in: Face ID, fingerprint or device PIN - Runs in any browser on a phone, tablet, computer or streaming stick, or in the NextUp app for Apple TV, Roku and Fire TV ## When theCut might fit better Honestly: theCut may suit you better if you want new clients from theCut’s app, where people search for barbers near them, or each barber keeps their own book on a free plan. NextUp Walk-in’s Pro plan has online booking, reminders and deposits too, but no marketplace: your booking page shows only your business. NextUp Walk-in’s Pro plan runs the walk-in line and the appointment book together, with checkout, your client list and email campaigns, priced per location. [Compare other waitlist apps](https://nextupwalkin.com/compare) ## What taking payments really costs The card rate is one line of the bill. The rest is the subscription, fees for each person on your team, and anything added on top of each payment. NextUp Walk-in is priced per location with 3 team members included at each, then $10 a month for each one after. It takes tips, bills, deposits, no-show fees, packages and memberships through Stripe, with Stripe's own fee and NextUp Walk-in's capped 0.5% card fee on top, never on tips. theCut’s pricing page lists 2.75% for card payments. NextUp Walk-in passes through Stripe’s 2.9% + 30¢ online and adds its 0.5% card fee (at most $1 a payment, never on tips), so card payments cost more on NextUp Walk-in. - Stripe's 2.9% + 30¢ for a card payment online or 2.7% + 5¢ on a card reader, 0.8% by bank (at most $5) - NextUp Walk-in's card fee: 0.5% of a card payment, at most $1, and never on tips or rent - No booking or convenience fee for your clients: they pay the price on your menu - Team pay statements and payroll export: what each person is owed, less rent and advances [Every fee, with examples](https://nextupwalkin.com/pricing#processing-fees) ### Capped at $1 On top of Stripe's processing fee, NextUp Walk-in's fee is 0.5% of a card payment, never more than one dollar ($1). A $200 service and a $2,000 package carry the same $1 NextUp Walk-in fee. ### Tips stay yours NextUp Walk-in never charges a fee on tips. Only Stripe's processing fee applies, and you choose whether the tip or the business covers it. ### Not on everything Cash, gift-card redemptions, store credit you spend and booth rent carry no NextUp Walk-in fee. It only ever applies to card payments. ### No booking fee Your clients pay no booking fee to book with you online. ## Questions about theCut Is NextUp Walk-in cheaper than theCut? As of Oct 30, 2026, theCut's pricing page lists Free at $0 and Pro at $25 a month for a barber, its theCut vs Booksy page lists a $0 Shop plan for owners, and 2.75% on card payments. NextUp Walk-in's Walk-in plan is $29 a month for the first location and $19 for each additional one, and Pro, with online booking and deposits, is $59 and $39, with 3 team members included per location. At the rates each publishes, card payments cost more on NextUp Walk-in: Stripe's 2.9% + 30¢ online, and NextUp Walk-in's card fee is 0.5% of card payments, never on tips, at most $1 a payment, on top of Stripe's processing fee. NextUp Walk-in also has a Free plan: $0 a month for 1 location, 1 team member and 50 check-ins a month, with no card needed. The 14-day trial has every Pro feature. A card is needed to start, but nothing is charged until the trial ends, when the plan is charged unless you cancel first. Does theCut handle walk-ins? theCut is built around booked appointments. Its pricing page says shop owners can create appointments for their barbers and “quickly assign walk-in clients to available team members”. NextUp Walk-in is built around the walk-in line itself: customers join from a QR code at the door or your link, follow their live place in line on their phone with no app to download, walk-ups without a phone use the Door Tablet, and a TV in the shop shows who is up next. On Pro, booked appointments sit beside the line. How does NextUp Walk-in decide who gets the next walk-in? In the order customers joined the line. Each customer picks a team member or “Anyone” and sees that person’s wait, only people on duty are called, and for an “Anyone” walk-in the Staff Screen suggests who is free soonest. NextUp Walk-in doesn’t keep a turn count today, so a shop that shares walk-ins by straight rotation keeps that tally itself. Also compare[The NextUp app vs Waitwhile](https://nextupwalkin.com/compare/waitwhile) [The NextUp app vs NextMe](https://nextupwalkin.com/compare/nextme) [The NextUp app vs Waitlist Me](https://nextupwalkin.com/compare/waitlist-me) [The NextUp app vs TablesReady](https://nextupwalkin.com/compare/tablesready) [The NextUp app vs Qtrac](https://nextupwalkin.com/compare/qtrac) [The NextUp app vs Qminder](https://nextupwalkin.com/compare/qminder) [The NextUp app vs Toast Tables](https://nextupwalkin.com/compare/toast-tables) [The NextUp app vs Yelp Guest Manager](https://nextupwalkin.com/compare/yelp-guest-manager) [The NextUp app vs Squire](https://nextupwalkin.com/compare/squire) [The NextUp app vs Booksy](https://nextupwalkin.com/compare/booksy) [The NextUp app vs thewaitlist](https://nextupwalkin.com/compare/thewaitlist) [The NextUp app vs Fresha](https://nextupwalkin.com/compare/fresha) [The NextUp app vs Vagaro](https://nextupwalkin.com/compare/vagaro) [The NextUp app vs GlossGenius](https://nextupwalkin.com/compare/glossgenius) [The NextUp app vs QLess](https://nextupwalkin.com/compare/qless) [The NextUp app vs Mindbody](https://nextupwalkin.com/compare/mindbody) [The NextUp app vs Boulevard](https://nextupwalkin.com/compare/boulevard) [The NextUp app vs Square Appointments](https://nextupwalkin.com/compare/square-appointments) [The NextUp app vs WaitLink](https://nextupwalkin.com/compare/waitlink) [The NextUp app vs bavoli](https://nextupwalkin.com/compare/bavoli) [The NextUp app vs Barber-OS](https://nextupwalkin.com/compare/barber-os) [The NextUp app vs ScanQueue](https://nextupwalkin.com/compare/scanqueue) [The NextUp app vs Barbershop Manager](https://nextupwalkin.com/compare/barbershop-manager) [The NextUp app vs Quevo](https://nextupwalkin.com/compare/quevo) [The NextUp app vs Waitlist App](https://nextupwalkin.com/compare/waitlist-app) [The NextUp app vs WaitQ](https://nextupwalkin.com/compare/waitq) [The NextUp app vs MakeTheQueue](https://nextupwalkin.com/compare/makethequeue) [The NextUp app vs Ozync](https://nextupwalkin.com/compare/ozync) [The NextUp app vs HellaGood Next](https://nextupwalkin.com/compare/hellagood-next) [The NextUp app vs eWAIT](https://nextupwalkin.com/compare/ewait) [The NextUp app vs Servqueue](https://nextupwalkin.com/compare/servqueue) [The NextUp app vs TurnQueue](https://nextupwalkin.com/compare/turnqueue) [Best barbershop check-in apps for 2026, compared](https://nextupwalkin.com/compare/best-barbershop-check-in-apps) ## Try it on a Saturday 14 days free, with every Pro feature. Set up a location in about two minutes. [Start your free trial](https://nextupwalkin.com/signup?from=thecut) [Take the tour](https://nextupwalkin.com/product) --- # thewaitlist Alternative for Walk-in Shops | NextUp Walk-in Source: https://nextupwalkin.com/compare/thewaitlist > thewaitlist has a free plan with 300 texts a month. NextUp Walk-in adds online booking on Pro, card payments and a door tablet, with plans from $29/mo. # thewaitlist alternative for walk-in shops Looking for a thewaitlist alternative for a walk-in shop? Here's how the NextUp app compares on price and what's included, and when thewaitlist might suit you better. [Start your free trial](https://nextupwalkin.com/signup?from=thewaitlist) [See pricing](https://nextupwalkin.com/pricing) The NextUp app and thewaitlist side by side FeatureThe NextUp appthewaitlist Starting priceWalk-in: $29/month for your first location, $19 for each additional one. Pro, with appointments: $59 and $39. 3 team members included per location, then $10/month each$0/month (Free); Pro is $29/month Free plan or trialFree plan: 1 location, 1 team member, 50 check-ins a month (every app included), no card needed; paid plans have a 14-day trial with every Pro featureYes: Free is $0/month, not a trial, with no card. Its first 10 shops get Pro free for a year Online paymentsStripe's 2.9% + 30¢ online, plus NextUp Walk-in's 0.5% card fee (at most $1 a payment, never on tips). Your clients pay no booking feeNot listed on its pricing page (checked October 2026) Built forShops that take walk-ins and bookings: barbershops, salons, tattoo, auto service, repair, groomingWalk-in shops running a walk-in line thewaitlist figures are from [thewaitlist's pricing page](https://www.thewaitlist.com/pricing), checked October 2026. Prices change, so check theirs for today's. thewaitlist is a trademark of its owner; NextUp Walk-in isn't affiliated with it. ## What you get with the NextUp app - Customers join from a QR code or your link on their phone: no app, no account - Their place and wait, live on their phone - A now-serving TV Display for your waiting area - A Door Tablet for walk-ins without a phone - A Staff Screen to call, start and finish visits - A best time to come today, each person’s own wait, and family tickets for a parent and kids - Customer screens in English, Spanish, Vietnamese, Korean, Portuguese, Haitian Creole and Chinese - On Pro: online booking and a team calendar, with email reminders and deposits - Checkout in cash, by pay link, with a saved card or on a Stripe card reader - Your services and prices, and who each customer asks for - Your trade's own words, your logo and colors - Insights: busiest days and hours, waits, top services - Online tips tracked for each person, and on Pro, booth rent and suite rental collected for you - A read-only link so ChatGPT, Claude and other AI assistants can look up your live wait and hours - Passkey sign-in: Face ID, fingerprint or device PIN - Runs in any browser on a phone, tablet, computer or streaming stick, or in the NextUp app for Apple TV, Roku and Fire TV ## When thewaitlist might fit better Honestly: thewaitlist may suit you better if you want to run one line for free today: its Free plan is $0 with 300 texts a month and no card, and its first 10 shops get Pro free for a year. NextUp Walk-in's Pro plan has online booking beside the walk-in line, with deposits too, plus native TV apps and a door tablet in kiosk mode. NextUp Walk-in’s Pro plan runs the walk-in line and the appointment book together, with checkout, your client list and email campaigns, priced per location. [Compare other waitlist apps](https://nextupwalkin.com/compare) ## What taking payments really costs The card rate is one line of the bill. The rest is the subscription, fees for each person on your team, and anything added on top of each payment. NextUp Walk-in is priced per location with 3 team members included at each, then $10 a month for each one after. It takes tips, bills, deposits, no-show fees, packages and memberships through Stripe, with Stripe's own fee and NextUp Walk-in's capped 0.5% card fee on top, never on tips. NextUp Walk-in adds its 0.5% card fee (at most $1 a payment, never on tips) on top of Stripe's rate. thewaitlist's Pro is $29 a month for the whole shop with no per-seat fees; NextUp Walk-in is $29 for the first location and $19 for each extra, with 3 team members included per location, then $10 a month each. - Stripe's 2.9% + 30¢ for a card payment online or 2.7% + 5¢ on a card reader, 0.8% by bank (at most $5) - NextUp Walk-in's card fee: 0.5% of a card payment, at most $1, and never on tips or rent - No booking or convenience fee for your clients: they pay the price on your menu - Team pay statements and payroll export: what each person is owed, less rent and advances [Every fee, with examples](https://nextupwalkin.com/pricing#processing-fees) ### Capped at $1 On top of Stripe's processing fee, NextUp Walk-in's fee is 0.5% of a card payment, never more than one dollar ($1). A $200 service and a $2,000 package carry the same $1 NextUp Walk-in fee. ### Tips stay yours NextUp Walk-in never charges a fee on tips. Only Stripe's processing fee applies, and you choose whether the tip or the business covers it. ### Not on everything Cash, gift-card redemptions, store credit you spend and booth rent carry no NextUp Walk-in fee. It only ever applies to card payments. ### No booking fee Your clients pay no booking fee to book with you online. ## Questions about thewaitlist Is thewaitlist really free? Yes. Its Free plan is $0 a month with 300 texts a month, not a trial, and no card. Pro is $29 a month for its line board and 1,000 texts, and its first 10 shops get Pro free for a year. NextUp Walk-in also has a Free plan with no card: 1 location, 1 team member and 50 check-ins a month, with every app. Its paid plans start at $29 a month for the first location, with a 14-day free trial. Do customers need an app with either one? No. With both, customers join from a QR code or a link in their phone’s browser and watch their place in line live. NextUp Walk-in also has a Door Tablet in kiosk mode for walk-ins who don’t scan. Which one puts the line on a TV? Both, differently. thewaitlist’s Pro line board runs on a tablet, or a laptop plugged into a TV. NextUp Walk-in has native apps for Apple TV, Roku and Fire TV, plus a TV Display that runs in a browser. Can I run appointments as well as walk-ins? On NextUp Walk-in’s Pro plan, yes: appointments and online booking sit beside the walk-in line. Deposits for those bookings are included. How does NextUp Walk-in decide who gets the next walk-in? In the order customers joined the line. Each customer picks a team member or “Anyone” and sees that person’s wait, only people on duty are called, and for an “Anyone” walk-in the Staff Screen suggests who is free soonest. NextUp Walk-in doesn’t keep a turn count today, so a shop that shares walk-ins by straight rotation keeps that tally itself. Also compare[The NextUp app vs Waitwhile](https://nextupwalkin.com/compare/waitwhile) [The NextUp app vs NextMe](https://nextupwalkin.com/compare/nextme) [The NextUp app vs Waitlist Me](https://nextupwalkin.com/compare/waitlist-me) [The NextUp app vs TablesReady](https://nextupwalkin.com/compare/tablesready) [The NextUp app vs Qtrac](https://nextupwalkin.com/compare/qtrac) [The NextUp app vs Qminder](https://nextupwalkin.com/compare/qminder) [The NextUp app vs Toast Tables](https://nextupwalkin.com/compare/toast-tables) [The NextUp app vs Yelp Guest Manager](https://nextupwalkin.com/compare/yelp-guest-manager) [The NextUp app vs Squire](https://nextupwalkin.com/compare/squire) [The NextUp app vs Booksy](https://nextupwalkin.com/compare/booksy) [The NextUp app vs Fresha](https://nextupwalkin.com/compare/fresha) [The NextUp app vs Vagaro](https://nextupwalkin.com/compare/vagaro) [The NextUp app vs GlossGenius](https://nextupwalkin.com/compare/glossgenius) [The NextUp app vs QLess](https://nextupwalkin.com/compare/qless) [The NextUp app vs Mindbody](https://nextupwalkin.com/compare/mindbody) [The NextUp app vs Boulevard](https://nextupwalkin.com/compare/boulevard) [The NextUp app vs Square Appointments](https://nextupwalkin.com/compare/square-appointments) [The NextUp app vs WaitLink](https://nextupwalkin.com/compare/waitlink) [The NextUp app vs bavoli](https://nextupwalkin.com/compare/bavoli) [The NextUp app vs Barber-OS](https://nextupwalkin.com/compare/barber-os) [The NextUp app vs ScanQueue](https://nextupwalkin.com/compare/scanqueue) [The NextUp app vs Barbershop Manager](https://nextupwalkin.com/compare/barbershop-manager) [The NextUp app vs Quevo](https://nextupwalkin.com/compare/quevo) [The NextUp app vs Waitlist App](https://nextupwalkin.com/compare/waitlist-app) [The NextUp app vs theCut](https://nextupwalkin.com/compare/thecut) [The NextUp app vs WaitQ](https://nextupwalkin.com/compare/waitq) [The NextUp app vs MakeTheQueue](https://nextupwalkin.com/compare/makethequeue) [The NextUp app vs Ozync](https://nextupwalkin.com/compare/ozync) [The NextUp app vs HellaGood Next](https://nextupwalkin.com/compare/hellagood-next) [The NextUp app vs eWAIT](https://nextupwalkin.com/compare/ewait) [The NextUp app vs Servqueue](https://nextupwalkin.com/compare/servqueue) [The NextUp app vs TurnQueue](https://nextupwalkin.com/compare/turnqueue) [Best barbershop check-in apps for 2026, compared](https://nextupwalkin.com/compare/best-barbershop-check-in-apps) [thewaitlist alternatives](https://nextupwalkin.com/compare/waitwhile-alternatives) ## Try it on a Saturday 14 days free, with every Pro feature. Set up a location in about two minutes. [Start your free trial](https://nextupwalkin.com/signup?from=thewaitlist) [Take the tour](https://nextupwalkin.com/product) --- # Toast Tables Alternative for Walk-in Shops | NextUp Walk-in Source: https://nextupwalkin.com/compare/toast-tables > Toast Tables Plus is $199/mo and needs a Toast POS plan. NextUp Walk-in runs your waitlist in any browser, with no POS to buy: Restaurant plan $69/mo. # Toast Tables alternative for walk-in shops Looking for a Toast Tables alternative for a walk-in shop? Here's how the NextUp app compares on price and what's included, and when Toast Tables might suit you better. [Start your free trial](https://nextupwalkin.com/signup?from=toast-tables) [See pricing](https://nextupwalkin.com/pricing) The NextUp app and Toast Tables side by side FeatureThe NextUp appToast Tables Starting priceWalk-in: $29/month for your first location, $19 for each additional one. Pro, with appointments: $59 and $39. 3 team members included per location, then $10/month eachTables Plus $199/month (needs a Toast POS plan); base Tables not published Free plan or trialFree plan: 1 location, 1 team member, 50 check-ins a month (every app included), no card needed; paid plans have a 14-day trial with every Pro featureNo Online paymentsStripe's 2.9% + 30¢ online, plus NextUp Walk-in's 0.5% card fee (at most $1 a payment, never on tips). Your clients pay no booking feeDeposits and prepayment through Toast’s own processing, at the rate in your Toast contract Built forShops that take walk-ins and bookings: barbershops, salons, tattoo, auto service, repair, groomingRestaurants only — dine-in, quick service, bars and food service businesses Toast Tables figures are from [Toast Tables's pricing page](https://pos.toasttab.com/blog/on-the-line/restaurant-reservation-software), checked October 2026. Prices change, so check theirs for today's. Toast Tables is a trademark of its owner; NextUp Walk-in isn't affiliated with it. ## What you get with the NextUp app - Customers join from a QR code or your link on their phone: no app, no account - Their place and wait, live on their phone - A now-serving TV Display for your waiting area - A Door Tablet for walk-ins without a phone - A Staff Screen to call, start and finish visits - A best time to come today, each person’s own wait, and family tickets for a parent and kids - Customer screens in English, Spanish, Vietnamese, Korean, Portuguese, Haitian Creole and Chinese - On Pro: online booking and a team calendar, with email reminders and deposits - Checkout in cash, by pay link, with a saved card or on a Stripe card reader - Your services and prices, and who each customer asks for - Your trade's own words, your logo and colors - Insights: busiest days and hours, waits, top services - Online tips tracked for each person, and on Pro, booth rent and suite rental collected for you - A read-only link so ChatGPT, Claude and other AI assistants can look up your live wait and hours - Passkey sign-in: Face ID, fingerprint or device PIN - Runs in any browser on a phone, tablet, computer or streaming stick, or in the NextUp app for Apple TV, Roku and Fire TV ## When Toast Tables might fit better Honestly: Toast Tables may suit you better if you already pay for Toast POS and want waitlist and reservation management in the same system: Toast Tables runs inside the same system as your Toast POS. NextUp Walk-in’s Pro plan runs the walk-in line and the appointment book together, with checkout, your client list and email campaigns, priced per location. [Compare other waitlist apps](https://nextupwalkin.com/compare) ## What taking payments really costs The card rate is one line of the bill. The rest is the subscription, fees for each person on your team, and anything added on top of each payment. NextUp Walk-in is priced per location with 3 team members included at each, then $10 a month for each one after. It takes tips, bills, deposits, no-show fees, packages and memberships through Stripe, with Stripe's own fee and NextUp Walk-in's capped 0.5% card fee on top, never on tips. Toast’s online rate is whatever your Toast contract says, alongside a POS plan. NextUp Walk-in’s is Stripe’s published rate plus NextUp Walk-in’s 0.5% card fee (at most $1 a payment, never on tips), the same for every business. - Stripe's 2.9% + 30¢ for a card payment online or 2.7% + 5¢ on a card reader, 0.8% by bank (at most $5) - NextUp Walk-in's card fee: 0.5% of a card payment, at most $1, and never on tips or rent - No booking or convenience fee for your clients: they pay the price on your menu - Team pay statements and payroll export: what each person is owed, less rent and advances [Every fee, with examples](https://nextupwalkin.com/pricing#processing-fees) ### Capped at $1 On top of Stripe's processing fee, NextUp Walk-in's fee is 0.5% of a card payment, never more than one dollar ($1). A $200 service and a $2,000 package carry the same $1 NextUp Walk-in fee. ### Tips stay yours NextUp Walk-in never charges a fee on tips. Only Stripe's processing fee applies, and you choose whether the tip or the business covers it. ### Not on everything Cash, gift-card redemptions, store credit you spend and booth rent carry no NextUp Walk-in fee. It only ever applies to card payments. ### No booking fee Your clients pay no booking fee to book with you online. ## What Toast Tables actually is Toast Tables is a reservation and waitlist management add-on for Toast POS. It lets restaurant hosts manage reservations, a waitlist, and a floor plan from within the Toast ecosystem. The floor plan view, the wait list, and the text notifications are all built around a restaurant's table-service model: parties of two, cover counts, table turns, and dining durations. It is a restaurant product in both design and availability. Toast Tables is added in Toast Shop by restaurants that already run Toast POS. The base plan includes the waitlist and table management and up to 25 reservations a month, and Toast does not publish its price; Toast Tables Plus adds unlimited reservations for $199 a month, on top of the Toast POS plan. ## Why it does not work for barbershops, salons, and service shops Toast's entire platform is built around food service: menu items, table covers, checks, and tipping. None of that maps to a barbershop or salon. A walk-in service business does not have tables to manage, covers to count, or a dining duration to predict. The unit of service is a person in a chair, not a party at a table. The platform is the larger problem. Getting Toast Tables means running your shop on a restaurant point-of-sale system, with its own plan and hardware, to get a waitlist designed around tables rather than people waiting for a barber or a stylist. Toast Tables is only sold to restaurants on Toast POS. For a restaurant already paying for Toast POS, that is a real advantage: the waitlist sits in the system that runs the checks. For a non-restaurant business, the practical answer is that Toast Tables is not an option. ## What walk-in service businesses actually need The core problem Toast Tables solves for restaurants — managing a line of people waiting for service — is exactly what [NextUp Walk-in](https://nextupwalkin.com/compare) solves for walk-in service businesses. Customers join the waitlist from their phone, a QR code on the door, or a door-facing tablet. Their phone shows the moment it is their turn. The Staff Screen shows who is waiting and who is next. A TV in the waiting area displays the queue. The difference is that NextUp Walk-in was built for service businesses where the customer is the unit, not the table. It supports stylist selection, service selection, custom intake questions, appointment booking with a team calendar and deposits, checkout with tips, and loyalty programs (booking, deposits and loyalty are on the Pro plan) — the things a barbershop, salon, or groomer actually uses. It runs on any browser-capable device you already own, and takes card payments through Stripe, with an optional Stripe card reader at the counter. There is no proprietary hardware, no POS subscription, and no minimum term. ## Price comparison Toast publishes one price for Tables: Toast Tables Plus, with unlimited reservations, is $199 a month and needs a qualifying Toast POS subscription. The base Toast Tables has no published price, so ask Toast for a quote that covers the POS plan, Tables and any hardware. NextUp Walk-in starts at $29/month for a first location on the Walk-in plan, with three team members included ($10 a month for each one after), and includes a TV display mode, a door kiosk mode, service and stylist selection, and checkout. Appointment booking and loyalty programs are on Pro, at $59/month. There is no hardware to buy; a card payment carries Stripe’s processing fee plus NextUp Walk-in’s card fee of 0.5%, never on tips and at most $1 a payment. [See the full feature and price comparison here.](https://nextupwalkin.com/compare/toast-tables) There is also a Free plan: 1 location, 1 team member and 50 check-ins a month, and no card needed. ## Making the switch If you found Toast Tables in your research and want something purpose-built for a walk-in service business: NextUp Walk-in takes about two minutes to set up. Enter your services, download the QR code for the door, and pair the waiting room TV with the six-character code on the screen. The trial is 14 days, with every Pro feature included. See also: [Waitwhile vs NextUp Walk-in](https://nextupwalkin.com/compare/waitwhile) and [the best walk-in waitlist apps compared](https://nextupwalkin.com/blog/best-walkin-waitlist-app). ## Questions about Toast Tables Is NextUp Walk-in cheaper than Toast Tables for a barbershop or salon? Toast Tables is sold only to restaurants on Toast POS: Toast Tables Plus is $199 a month on top of a Toast POS plan, and the base Toast Tables has no published price. NextUp Walk-in is $29/month for the first location, and it needs no other software or hardware. Does Toast Tables work for non-restaurant businesses like barbershops or salons? Toast Tables is part of Toast, a restaurant point-of-sale platform, and is built around tables, parties and reservations. NextUp Walk-in is built for walk-in service shops: barbershops, salons, tattoo studios, nail salons, auto and repair shops. What is the difference between Toast Tables and NextUp Walk-in for queue management? Toast Tables manages a restaurant waitlist, the floor and reservations: the base plan includes up to 25 reservations a month, and Toast Tables Plus has unlimited. Toast added a self-service waitlist stand for guests (announced Oct 15, 2026), so a tablet at the door is no longer the difference. The difference is that NextUp Walk-in is not a restaurant POS: customers scan a QR code at the door, join from their phone with no app or account, and watch a now-serving TV with native apps for Apple TV, Roku and Fire TV — and the same line works for a salon, studio or repair shop, not just a restaurant. Do I need special hardware to use NextUp Walk-in? No. NextUp Walk-in runs in a browser. The Staff Screen works on a phone, tablet, or laptop. The TV pairs with the six-character code on the screen, through the NextUp app on an Apple TV, Roku or Fire TV, or a streaming stick's browser. The Door Tablet is any tablet you already own. Also compare[The NextUp app vs Waitwhile](https://nextupwalkin.com/compare/waitwhile) [The NextUp app vs NextMe](https://nextupwalkin.com/compare/nextme) [The NextUp app vs Waitlist Me](https://nextupwalkin.com/compare/waitlist-me) [The NextUp app vs TablesReady](https://nextupwalkin.com/compare/tablesready) [The NextUp app vs Qtrac](https://nextupwalkin.com/compare/qtrac) [The NextUp app vs Qminder](https://nextupwalkin.com/compare/qminder) [The NextUp app vs Yelp Guest Manager](https://nextupwalkin.com/compare/yelp-guest-manager) [The NextUp app vs Squire](https://nextupwalkin.com/compare/squire) [The NextUp app vs Booksy](https://nextupwalkin.com/compare/booksy) [The NextUp app vs thewaitlist](https://nextupwalkin.com/compare/thewaitlist) [The NextUp app vs Fresha](https://nextupwalkin.com/compare/fresha) [The NextUp app vs Vagaro](https://nextupwalkin.com/compare/vagaro) [The NextUp app vs GlossGenius](https://nextupwalkin.com/compare/glossgenius) [The NextUp app vs QLess](https://nextupwalkin.com/compare/qless) [The NextUp app vs Mindbody](https://nextupwalkin.com/compare/mindbody) [The NextUp app vs Boulevard](https://nextupwalkin.com/compare/boulevard) [The NextUp app vs Square Appointments](https://nextupwalkin.com/compare/square-appointments) [The NextUp app vs WaitLink](https://nextupwalkin.com/compare/waitlink) [The NextUp app vs bavoli](https://nextupwalkin.com/compare/bavoli) [The NextUp app vs Barber-OS](https://nextupwalkin.com/compare/barber-os) [The NextUp app vs ScanQueue](https://nextupwalkin.com/compare/scanqueue) [The NextUp app vs Barbershop Manager](https://nextupwalkin.com/compare/barbershop-manager) [The NextUp app vs Quevo](https://nextupwalkin.com/compare/quevo) [The NextUp app vs Waitlist App](https://nextupwalkin.com/compare/waitlist-app) [The NextUp app vs theCut](https://nextupwalkin.com/compare/thecut) [The NextUp app vs WaitQ](https://nextupwalkin.com/compare/waitq) [The NextUp app vs MakeTheQueue](https://nextupwalkin.com/compare/makethequeue) [The NextUp app vs Ozync](https://nextupwalkin.com/compare/ozync) [The NextUp app vs HellaGood Next](https://nextupwalkin.com/compare/hellagood-next) [The NextUp app vs eWAIT](https://nextupwalkin.com/compare/ewait) [The NextUp app vs Servqueue](https://nextupwalkin.com/compare/servqueue) [The NextUp app vs TurnQueue](https://nextupwalkin.com/compare/turnqueue) ## Try it on a Saturday 14 days free, with every Pro feature. Set up a location in about two minutes. [Start your free trial](https://nextupwalkin.com/signup?from=toast-tables) [Take the tour](https://nextupwalkin.com/product) --- # TurnQueue Alternative for Walk-in Shops | NextUp Walk-in Source: https://nextupwalkin.com/compare/turnqueue > TurnQueue is a one-time $29 (free for its first 25 businesses), with no texts. NextUp Walk-in is from $29/mo with a TV display, door tablet and card payments. # TurnQueue alternative for walk-in shops Looking for a TurnQueue alternative for a walk-in shop? Here's how the NextUp app compares on price and what's included, and when TurnQueue might suit you better. [Start your free trial](https://nextupwalkin.com/signup?from=turnqueue) [See pricing](https://nextupwalkin.com/pricing) The NextUp app and TurnQueue side by side FeatureThe NextUp appTurnQueue Starting priceWalk-in: $29/month for your first location, $19 for each additional one. Pro, with appointments: $59 and $39. 3 team members included per location, then $10/month each$29 one time, not a monthly fee; its first 25 businesses get it free Free plan or trialFree plan: 1 location, 1 team member, 50 check-ins a month (every app included), no card needed; paid plans have a 14-day trial with every Pro featureYes, a founding offer: free forever for the first 25 businesses (limited; whether spots remain was not confirmed); no trial found Online paymentsStripe's 2.9% + 30¢ online, plus NextUp Walk-in's 0.5% card fee (at most $1 a payment, never on tips). Your clients pay no booking feeNo customer payments found on the page checked Built forShops that take walk-ins and bookings: barbershops, salons, tattoo, auto service, repair, groomingWalk-in businesses with one line, such as salons, clinics, government offices and sports clubs: a QR token, a live wait estimate and a phone as the dashboard TurnQueue figures are from [TurnQueue's pricing page](https://turnqueue.com/), as of Oct 27, 2026. Prices change, so check theirs for today's. TurnQueue is a trademark of its owner; NextUp Walk-in isn't affiliated with it. ## What you get with the NextUp app - Customers join from a QR code or your link on their phone: no app, no account - Their place and wait, live on their phone - A now-serving TV Display for your waiting area - A Door Tablet for walk-ins without a phone - A Staff Screen to call, start and finish visits - A best time to come today, each person’s own wait, and family tickets for a parent and kids - Customer screens in English, Spanish, Vietnamese, Korean, Portuguese, Haitian Creole and Chinese - On Pro: online booking and a team calendar, with email reminders and deposits - Checkout in cash, by pay link, with a saved card or on a Stripe card reader - Your services and prices, and who each customer asks for - Your trade's own words, your logo and colors - Insights: busiest days and hours, waits, top services - Online tips tracked for each person, and on Pro, booth rent and suite rental collected for you - A read-only link so ChatGPT, Claude and other AI assistants can look up your live wait and hours - Passkey sign-in: Face ID, fingerprint or device PIN - Runs in any browser on a phone, tablet, computer or streaming stick, or in the NextUp app for Apple TV, Roku and Fire TV ## When TurnQueue might fit better Honestly: TurnQueue may suit you better if you want a single walk-in line with no monthly fee at all: a one-time $29 (or free for its first 25 businesses), no hardware, and guests can join anonymously without giving a phone number. NextUp Walk-in’s Pro plan runs the walk-in line and the appointment book together, with checkout, your client list and email campaigns, priced per location. [Compare other waitlist apps](https://nextupwalkin.com/compare) ## What taking payments really costs The card rate is one line of the bill. The rest is the subscription, fees for each person on your team, and anything added on top of each payment. NextUp Walk-in is priced per location with 3 team members included at each, then $10 a month for each one after. It takes tips, bills, deposits, no-show fees, packages and memberships through Stripe, with Stripe's own fee and NextUp Walk-in's capped 0.5% card fee on top, never on tips. TurnQueue’s page checked shows no customer payments. NextUp Walk-in takes tips and card payments on every plan, and deposits and no-show fees on Pro, at Stripe’s rate plus NextUp Walk-in’s 0.5% card fee (never on tips, at most $1 a payment). - Stripe's 2.9% + 30¢ for a card payment online or 2.7% + 5¢ on a card reader, 0.8% by bank (at most $5) - NextUp Walk-in's card fee: 0.5% of a card payment, at most $1, and never on tips or rent - No booking or convenience fee for your clients: they pay the price on your menu - Team pay statements and payroll export: what each person is owed, less rent and advances [Every fee, with examples](https://nextupwalkin.com/pricing#processing-fees) ### Capped at $1 On top of Stripe's processing fee, NextUp Walk-in's fee is 0.5% of a card payment, never more than one dollar ($1). A $200 service and a $2,000 package carry the same $1 NextUp Walk-in fee. ### Tips stay yours NextUp Walk-in never charges a fee on tips. Only Stripe's processing fee applies, and you choose whether the tip or the business covers it. ### Not on everything Cash, gift-card redemptions, store credit you spend and booth rent carry no NextUp Walk-in fee. It only ever applies to card payments. ### No booking fee Your clients pay no booking fee to book with you online. ## Questions about TurnQueue Is TurnQueue really free? As of Oct 27, 2026, TurnQueue says it is free forever for its first 25 businesses, then $29 one time with no monthly fee. We could not confirm whether those 25 spots are still open. NextUp Walk-in’s Walk-in plan is $29 a month for the first location, with a 14-day free trial. NextUp Walk-in also has a Free plan: $0 a month for 1 location, 1 team member and 50 check-ins a month, with no card needed. How does NextUp Walk-in decide who gets the next walk-in? In the order customers joined the line. Each customer picks a team member or “Anyone” and sees that person’s wait, only people on duty are called, and for an “Anyone” walk-in the Staff Screen suggests who is free soonest. NextUp Walk-in doesn’t keep a turn count today, so a shop that shares walk-ins by straight rotation keeps that tally itself. Also compare[The NextUp app vs Waitwhile](https://nextupwalkin.com/compare/waitwhile) [The NextUp app vs NextMe](https://nextupwalkin.com/compare/nextme) [The NextUp app vs Waitlist Me](https://nextupwalkin.com/compare/waitlist-me) [The NextUp app vs TablesReady](https://nextupwalkin.com/compare/tablesready) [The NextUp app vs Qtrac](https://nextupwalkin.com/compare/qtrac) [The NextUp app vs Qminder](https://nextupwalkin.com/compare/qminder) [The NextUp app vs Toast Tables](https://nextupwalkin.com/compare/toast-tables) [The NextUp app vs Yelp Guest Manager](https://nextupwalkin.com/compare/yelp-guest-manager) [The NextUp app vs Squire](https://nextupwalkin.com/compare/squire) [The NextUp app vs Booksy](https://nextupwalkin.com/compare/booksy) [The NextUp app vs thewaitlist](https://nextupwalkin.com/compare/thewaitlist) [The NextUp app vs Fresha](https://nextupwalkin.com/compare/fresha) [The NextUp app vs Vagaro](https://nextupwalkin.com/compare/vagaro) [The NextUp app vs GlossGenius](https://nextupwalkin.com/compare/glossgenius) [The NextUp app vs QLess](https://nextupwalkin.com/compare/qless) [The NextUp app vs Mindbody](https://nextupwalkin.com/compare/mindbody) [The NextUp app vs Boulevard](https://nextupwalkin.com/compare/boulevard) [The NextUp app vs Square Appointments](https://nextupwalkin.com/compare/square-appointments) [The NextUp app vs WaitLink](https://nextupwalkin.com/compare/waitlink) [The NextUp app vs bavoli](https://nextupwalkin.com/compare/bavoli) [The NextUp app vs Barber-OS](https://nextupwalkin.com/compare/barber-os) [The NextUp app vs ScanQueue](https://nextupwalkin.com/compare/scanqueue) [The NextUp app vs Barbershop Manager](https://nextupwalkin.com/compare/barbershop-manager) [The NextUp app vs Quevo](https://nextupwalkin.com/compare/quevo) [The NextUp app vs Waitlist App](https://nextupwalkin.com/compare/waitlist-app) [The NextUp app vs theCut](https://nextupwalkin.com/compare/thecut) [The NextUp app vs WaitQ](https://nextupwalkin.com/compare/waitq) [The NextUp app vs MakeTheQueue](https://nextupwalkin.com/compare/makethequeue) [The NextUp app vs Ozync](https://nextupwalkin.com/compare/ozync) [The NextUp app vs HellaGood Next](https://nextupwalkin.com/compare/hellagood-next) [The NextUp app vs eWAIT](https://nextupwalkin.com/compare/ewait) [The NextUp app vs Servqueue](https://nextupwalkin.com/compare/servqueue) [TurnQueue alternatives](https://nextupwalkin.com/compare/waitwhile-alternatives) ## Try it on a Saturday 14 days free, with every Pro feature. Set up a location in about two minutes. [Start your free trial](https://nextupwalkin.com/signup?from=turnqueue) [Take the tour](https://nextupwalkin.com/product) --- # Vagaro Alternative for Walk-in Shops | NextUp Walk-in Source: https://nextupwalkin.com/compare/vagaro > Vagaro is $30/mo plus $10 for each extra calendar. NextUp Walk-in includes 3 team members per location and a live walk-in line with a TV display, from $29/mo. # Vagaro alternative for walk-in shops Looking for a Vagaro alternative for a walk-in shop? Here's how the NextUp app compares on price and what's included, and when Vagaro might suit you better. [Start your free trial](https://nextupwalkin.com/signup?from=vagaro) [See pricing](https://nextupwalkin.com/pricing) The NextUp app and Vagaro side by side FeatureThe NextUp appVagaro Starting priceWalk-in: $29/month for your first location, $19 for each additional one. Pro, with appointments: $59 and $39. 3 team members included per location, then $10/month each$30/month for one location ($23.99 shown as an exclusive rate for the first 6 months), plus $10/month for each extra bookable calendar license (you pay for up to seven licenses; more staff after that cost nothing extra) Free plan or trialFree plan: 1 location, 1 team member, 50 check-ins a month (every app included), no card needed; paid plans have a 14-day trial with every Pro featureNo: a 30-day free trial Online paymentsStripe's 2.9% + 30¢ online, plus NextUp Walk-in's 0.5% card fee (at most $1 a payment, never on tips). Your clients pay no booking feeCard rates not listed on its pricing page (checked October 2026) Built forShops that take walk-ins and bookings: barbershops, salons, tattoo, auto service, repair, groomingSalons, spas and other appointment-based service businesses Vagaro figures are from [Vagaro's pricing page](https://www.vagaro.com/pro/pricing), checked October 2026. Prices change, so check theirs for today's. Vagaro is a trademark of its owner; NextUp Walk-in isn't affiliated with it. ## What you get with the NextUp app - Customers join from a QR code or your link on their phone: no app, no account - Their place and wait, live on their phone - A now-serving TV Display for your waiting area - A Door Tablet for walk-ins without a phone - A Staff Screen to call, start and finish visits - A best time to come today, each person’s own wait, and family tickets for a parent and kids - Customer screens in English, Spanish, Vietnamese, Korean, Portuguese, Haitian Creole and Chinese - On Pro: online booking and a team calendar, with email reminders and deposits - Checkout in cash, by pay link, with a saved card or on a Stripe card reader - Your services and prices, and who each customer asks for - Your trade's own words, your logo and colors - Insights: busiest days and hours, waits, top services - Online tips tracked for each person, and on Pro, booth rent and suite rental collected for you - A read-only link so ChatGPT, Claude and other AI assistants can look up your live wait and hours - Passkey sign-in: Face ID, fingerprint or device PIN - Runs in any browser on a phone, tablet, computer or streaming stick, or in the NextUp app for Apple TV, Roku and Fire TV ## Moving from Vagaro Online booking, a team calendar, email reminders, deposits and a client list are in NextUp Walk-in’s Pro plan, with three team members included per location. Walk-ins get a real line beside the book: a QR code at the door, a live wait on their phone and a TV that shows who is up next. Your first month is free on monthly billing with the code SWITCH. Import your client list yourself in a few minutes, and undo it for 7 days if you need to. NextUp Walk-in’s Pro plan runs the walk-in line and the appointment book together, with checkout, your client list and email campaigns, priced per location. [Compare other waitlist apps](https://nextupwalkin.com/compare) ## What taking payments really costs The card rate is one line of the bill. The rest is the subscription, fees for each person on your team, and anything added on top of each payment. NextUp Walk-in is priced per location with 3 team members included at each, then $10 a month for each one after. It takes tips, bills, deposits, no-show fees, packages and memberships through Stripe, with Stripe's own fee and NextUp Walk-in's capped 0.5% card fee on top, never on tips. Vagaro’s pricing page lists no card rates, so we can’t compare them; NextUp Walk-in’s are Stripe’s published rate plus its 0.5% card fee (at most $1 a payment, never on tips), the same for every business. On the subscription, a four-person shop pays about $60 a month on Vagaro ($30 plus three added calendars at $10), against $69 on NextUp Walk-in’s Pro plan. - Stripe's 2.9% + 30¢ for a card payment online or 2.7% + 5¢ on a card reader, 0.8% by bank (at most $5) - NextUp Walk-in's card fee: 0.5% of a card payment, at most $1, and never on tips or rent - No booking or convenience fee for your clients: they pay the price on your menu - Team pay statements and payroll export: what each person is owed, less rent and advances [Every fee, with examples](https://nextupwalkin.com/pricing#processing-fees) ### Capped at $1 On top of Stripe's processing fee, NextUp Walk-in's fee is 0.5% of a card payment, never more than one dollar ($1). A $200 service and a $2,000 package carry the same $1 NextUp Walk-in fee. ### Tips stay yours NextUp Walk-in never charges a fee on tips. Only Stripe's processing fee applies, and you choose whether the tip or the business covers it. ### Not on everything Cash, gift-card redemptions, store credit you spend and booth rent carry no NextUp Walk-in fee. It only ever applies to card payments. ### No booking fee Your clients pay no booking fee to book with you online. ## What shop owners and clients complain about Of 150 recent 1–3 star reviews, the most common themes were bugs and outages (68), confusing screens or updates (42), having to use an app or log in (31), notifications (24) and pricing (22). “Booked an appointment online. No show, no contact information…” Customers join NextUp Walk-in from a QR code or a link and follow their live place in line on their own phone, with no app to download and no account to make. The staff screen runs in a web browser, so there is nothing to install or update at the front desk. If the Wi-Fi drops, Call next, Start, Done and No-show are saved on the device and sent when the connection is back. Source: recent 1–3 star reviews on the US App Store, read October 16, 2026. Themes were counted by keyword, so one review can count in several, and reviewers include both businesses and their clients. ## Questions about Vagaro How does Vagaro pricing compare to NextUp Walk-in? Vagaro is $30 a month for one location (its page also shows $23.99 as an exclusive rate for the first 6 months), plus $10 a month for each bookable calendar you add, so a four-person shop pays about $60. NextUp Walk-in’s Pro plan, which has online booking, is $59 with 3 team members included and $10 for each one after: $69 for four. Vagaro’s pricing page lists no card rates, so we can’t compare payments. Does Vagaro run a walk-in line? Vagaro is built around booked appointments. NextUp Walk-in is built around the walk-in line: customers join from their phone or a Door Tablet with no app or account, see a live wait, and a TV shows who is up next. On the Pro plan, appointments sit beside the line. Can I bring my Vagaro clients with me? Yes. Export your Customer List from Vagaro as the business owner, then import the file into NextUp Walk-in: it matches the columns and checks every row before anything is saved. The switch guide on this site has the steps. Your first month is free on monthly billing with the code SWITCH. Also compare[The NextUp app vs Waitwhile](https://nextupwalkin.com/compare/waitwhile) [The NextUp app vs NextMe](https://nextupwalkin.com/compare/nextme) [The NextUp app vs Waitlist Me](https://nextupwalkin.com/compare/waitlist-me) [The NextUp app vs TablesReady](https://nextupwalkin.com/compare/tablesready) [The NextUp app vs Qtrac](https://nextupwalkin.com/compare/qtrac) [The NextUp app vs Qminder](https://nextupwalkin.com/compare/qminder) [The NextUp app vs Toast Tables](https://nextupwalkin.com/compare/toast-tables) [The NextUp app vs Yelp Guest Manager](https://nextupwalkin.com/compare/yelp-guest-manager) [The NextUp app vs Squire](https://nextupwalkin.com/compare/squire) [The NextUp app vs Booksy](https://nextupwalkin.com/compare/booksy) [The NextUp app vs thewaitlist](https://nextupwalkin.com/compare/thewaitlist) [The NextUp app vs Fresha](https://nextupwalkin.com/compare/fresha) [The NextUp app vs GlossGenius](https://nextupwalkin.com/compare/glossgenius) [The NextUp app vs QLess](https://nextupwalkin.com/compare/qless) [The NextUp app vs Mindbody](https://nextupwalkin.com/compare/mindbody) [The NextUp app vs Boulevard](https://nextupwalkin.com/compare/boulevard) [The NextUp app vs Square Appointments](https://nextupwalkin.com/compare/square-appointments) [The NextUp app vs WaitLink](https://nextupwalkin.com/compare/waitlink) [The NextUp app vs bavoli](https://nextupwalkin.com/compare/bavoli) [The NextUp app vs Barber-OS](https://nextupwalkin.com/compare/barber-os) [The NextUp app vs ScanQueue](https://nextupwalkin.com/compare/scanqueue) [The NextUp app vs Barbershop Manager](https://nextupwalkin.com/compare/barbershop-manager) [The NextUp app vs Quevo](https://nextupwalkin.com/compare/quevo) [The NextUp app vs Waitlist App](https://nextupwalkin.com/compare/waitlist-app) [The NextUp app vs theCut](https://nextupwalkin.com/compare/thecut) [The NextUp app vs WaitQ](https://nextupwalkin.com/compare/waitq) [The NextUp app vs MakeTheQueue](https://nextupwalkin.com/compare/makethequeue) [The NextUp app vs Ozync](https://nextupwalkin.com/compare/ozync) [The NextUp app vs HellaGood Next](https://nextupwalkin.com/compare/hellagood-next) [The NextUp app vs eWAIT](https://nextupwalkin.com/compare/ewait) [The NextUp app vs Servqueue](https://nextupwalkin.com/compare/servqueue) [The NextUp app vs TurnQueue](https://nextupwalkin.com/compare/turnqueue) [Switch from Vagaro to NextUp Walk-in](https://nextupwalkin.com/switch/vagaro) ## Try it on a Saturday 14 days free, with every Pro feature. Set up a location in about two minutes. [Start your free trial](https://nextupwalkin.com/signup?from=vagaro) [Take the tour](https://nextupwalkin.com/product) --- # WaitLink Alternative for Walk-in Shops | NextUp Walk-in Source: https://nextupwalkin.com/compare/waitlink > WaitLink Pro is $15/mo for a browser walk-in line. NextUp Walk-in is $29/mo with card payments and 3 team members, and Pro adds online booking and deposits. # WaitLink alternative for walk-in shops Looking for a WaitLink alternative for a walk-in shop? Here's how the NextUp app compares on price and what's included, and when WaitLink might suit you better. [Start your free trial](https://nextupwalkin.com/signup?from=waitlink) [See pricing](https://nextupwalkin.com/pricing) The NextUp app and WaitLink side by side FeatureThe NextUp appWaitLink Starting priceWalk-in: $29/month for your first location, $19 for each additional one. Pro, with appointments: $59 and $39. 3 team members included per location, then $10/month eachPro $15/month (Starter is free) Free plan or trialFree plan: 1 location, 1 team member, 50 check-ins a month (every app included), no card needed; paid plans have a 14-day trial with every Pro featureYes: Starter at $0 a month Online paymentsStripe's 2.9% + 30¢ online, plus NextUp Walk-in's 0.5% card fee (at most $1 a payment, never on tips). Your clients pay no booking feeNo customer payments found on the pages checked Built forShops that take walk-ins and bookings: barbershops, salons, tattoo, auto service, repair, groomingWalk-in lines in the browser for barbershops, clinics, salons and restaurants, with tablet and lobby TV screens WaitLink figures are from [WaitLink's pricing page](https://waitlink.app/), as of Oct 26, 2026. Prices change, so check theirs for today's. WaitLink is a trademark of its owner; NextUp Walk-in isn't affiliated with it. ## What you get with the NextUp app - Customers join from a QR code or your link on their phone: no app, no account - Their place and wait, live on their phone - A now-serving TV Display for your waiting area - A Door Tablet for walk-ins without a phone - A Staff Screen to call, start and finish visits - A best time to come today, each person’s own wait, and family tickets for a parent and kids - Customer screens in English, Spanish, Vietnamese, Korean, Portuguese, Haitian Creole and Chinese - On Pro: online booking and a team calendar, with email reminders and deposits - Checkout in cash, by pay link, with a saved card or on a Stripe card reader - Your services and prices, and who each customer asks for - Your trade's own words, your logo and colors - Insights: busiest days and hours, waits, top services - Online tips tracked for each person, and on Pro, booth rent and suite rental collected for you - A read-only link so ChatGPT, Claude and other AI assistants can look up your live wait and hours - Passkey sign-in: Face ID, fingerprint or device PIN - Runs in any browser on a phone, tablet, computer or streaming stick, or in the NextUp app for Apple TV, Roku and Fire TV ## When WaitLink might fit better Honestly: WaitLink may suit you better if you want the lowest monthly price for a browser walk-in line with text alerts: WaitLink Pro is $15 a month. NextUp Walk-in’s Pro plan runs the walk-in line and the appointment book together, with checkout, your client list and email campaigns, priced per location. [Compare other waitlist apps](https://nextupwalkin.com/compare) ## What taking payments really costs The card rate is one line of the bill. The rest is the subscription, fees for each person on your team, and anything added on top of each payment. NextUp Walk-in is priced per location with 3 team members included at each, then $10 a month for each one after. It takes tips, bills, deposits, no-show fees, packages and memberships through Stripe, with Stripe's own fee and NextUp Walk-in's capped 0.5% card fee on top, never on tips. WaitLink’s pages checked show no customer payments. NextUp Walk-in takes tips and card payments on every plan, and deposits and no-show fees on Pro, at Stripe’s rate plus NextUp Walk-in’s 0.5% card fee (never on tips, at most $1 a payment). - Stripe's 2.9% + 30¢ for a card payment online or 2.7% + 5¢ on a card reader, 0.8% by bank (at most $5) - NextUp Walk-in's card fee: 0.5% of a card payment, at most $1, and never on tips or rent - No booking or convenience fee for your clients: they pay the price on your menu - Team pay statements and payroll export: what each person is owed, less rent and advances [Every fee, with examples](https://nextupwalkin.com/pricing#processing-fees) ### Capped at $1 On top of Stripe's processing fee, NextUp Walk-in's fee is 0.5% of a card payment, never more than one dollar ($1). A $200 service and a $2,000 package carry the same $1 NextUp Walk-in fee. ### Tips stay yours NextUp Walk-in never charges a fee on tips. Only Stripe's processing fee applies, and you choose whether the tip or the business covers it. ### Not on everything Cash, gift-card redemptions, store credit you spend and booth rent carry no NextUp Walk-in fee. It only ever applies to card payments. ### No booking fee Your clients pay no booking fee to book with you online. ## Questions about WaitLink WaitLink is $15 a month. What does NextUp Walk-in add for $29? As of Oct 26, 2026, WaitLink's site lists a free Starter plan and Pro at $15 a month, with automated text alerts on Pro (it shows 500 texts a month included, with top-up packs). NextUp Walk-in's Walk-in plan is $29 a month for the first location and includes a now-serving TV Display with native apps for Apple TV, Roku and Fire TV, a Door Tablet, each customer's own wait and a best time to come today, customer screens in seven languages, insights, and 3 team members per location. Pro, at $59, adds online booking and a team calendar on the same Staff Screen as the walk-in line. NextUp Walk-in also has a Free plan: $0 a month for 1 location, 1 team member and 50 check-ins a month, with no card needed. Do customers need an app with WaitLink or NextUp Walk-in? No, with either. Both run in the browser. With NextUp Walk-in, customers join from a QR code or your link and follow their place in line on their own phone, with no app to download and no account to make. How does NextUp Walk-in decide who gets the next walk-in? In the order customers joined the line. Each customer picks a team member or “Anyone” and sees that person’s wait, only people on duty are called, and for an “Anyone” walk-in the Staff Screen suggests who is free soonest. NextUp Walk-in doesn’t keep a turn count today, so a shop that shares walk-ins by straight rotation keeps that tally itself. Also compare[The NextUp app vs Waitwhile](https://nextupwalkin.com/compare/waitwhile) [The NextUp app vs NextMe](https://nextupwalkin.com/compare/nextme) [The NextUp app vs Waitlist Me](https://nextupwalkin.com/compare/waitlist-me) [The NextUp app vs TablesReady](https://nextupwalkin.com/compare/tablesready) [The NextUp app vs Qtrac](https://nextupwalkin.com/compare/qtrac) [The NextUp app vs Qminder](https://nextupwalkin.com/compare/qminder) [The NextUp app vs Toast Tables](https://nextupwalkin.com/compare/toast-tables) [The NextUp app vs Yelp Guest Manager](https://nextupwalkin.com/compare/yelp-guest-manager) [The NextUp app vs Squire](https://nextupwalkin.com/compare/squire) [The NextUp app vs Booksy](https://nextupwalkin.com/compare/booksy) [The NextUp app vs thewaitlist](https://nextupwalkin.com/compare/thewaitlist) [The NextUp app vs Fresha](https://nextupwalkin.com/compare/fresha) [The NextUp app vs Vagaro](https://nextupwalkin.com/compare/vagaro) [The NextUp app vs GlossGenius](https://nextupwalkin.com/compare/glossgenius) [The NextUp app vs QLess](https://nextupwalkin.com/compare/qless) [The NextUp app vs Mindbody](https://nextupwalkin.com/compare/mindbody) [The NextUp app vs Boulevard](https://nextupwalkin.com/compare/boulevard) [The NextUp app vs Square Appointments](https://nextupwalkin.com/compare/square-appointments) [The NextUp app vs bavoli](https://nextupwalkin.com/compare/bavoli) [The NextUp app vs Barber-OS](https://nextupwalkin.com/compare/barber-os) [The NextUp app vs ScanQueue](https://nextupwalkin.com/compare/scanqueue) [The NextUp app vs Barbershop Manager](https://nextupwalkin.com/compare/barbershop-manager) [The NextUp app vs Quevo](https://nextupwalkin.com/compare/quevo) [The NextUp app vs Waitlist App](https://nextupwalkin.com/compare/waitlist-app) [The NextUp app vs theCut](https://nextupwalkin.com/compare/thecut) [The NextUp app vs WaitQ](https://nextupwalkin.com/compare/waitq) [The NextUp app vs MakeTheQueue](https://nextupwalkin.com/compare/makethequeue) [The NextUp app vs Ozync](https://nextupwalkin.com/compare/ozync) [The NextUp app vs HellaGood Next](https://nextupwalkin.com/compare/hellagood-next) [The NextUp app vs eWAIT](https://nextupwalkin.com/compare/ewait) [The NextUp app vs Servqueue](https://nextupwalkin.com/compare/servqueue) [The NextUp app vs TurnQueue](https://nextupwalkin.com/compare/turnqueue) [Best barbershop check-in apps for 2026, compared](https://nextupwalkin.com/compare/best-barbershop-check-in-apps) [WaitLink alternatives](https://nextupwalkin.com/compare/waitwhile-alternatives) ## Try it on a Saturday 14 days free, with every Pro feature. Set up a location in about two minutes. [Start your free trial](https://nextupwalkin.com/signup?from=waitlink) [Take the tour](https://nextupwalkin.com/product) --- # Waitlist App Alternative for Walk-in Shops | NextUp Walk-in Source: https://nextupwalkin.com/compare/waitlist-app > Waitlist App has a free Starter plan, Solo at $24.99/mo and Pro at $199/mo per location. NextUp Walk-in is $29/mo, with a TV display and door tablet. # Waitlist App alternative for walk-in shops Looking for a Waitlist App alternative for a walk-in shop? Here's how the NextUp app compares on price and what's included, and when Waitlist App might suit you better. [Start your free trial](https://nextupwalkin.com/signup?from=waitlist-app) [See pricing](https://nextupwalkin.com/pricing) The NextUp app and Waitlist App side by side FeatureThe NextUp appWaitlist App Starting priceWalk-in: $29/month for your first location, $19 for each additional one. Pro, with appointments: $59 and $39. 3 team members included per location, then $10/month eachSolo $24.99/month (up to 500 visits); Pro $199/month per location or $1,490 a year (up to 3,000 visits); Starter free (checked Oct 26, 2026). Free plan or trialFree plan: 1 location, 1 team member, 50 check-ins a month (every app included), no card needed; paid plans have a 14-day trial with every Pro featureYes: Starter at $0, no card, up to 250 visits a month Online paymentsStripe's 2.9% + 30¢ online, plus NextUp Walk-in's 0.5% card fee (at most $1 a payment, never on tips). Your clients pay no booking feeCard payments to your own Stripe account, at Stripe’s fees plus a per-sale platform fee (lower on Pro) that its pricing page doesn’t publish Built forShops that take walk-ins and bookings: barbershops, salons, tattoo, auto service, repair, groomingMany kinds of line in one app: waitlists and bookings, events and ticketing, with modes for tattoo shops, karaoke and car services Waitlist App figures are from [Waitlist App's pricing page](https://waitlistapp.org/pricing), as of Oct 26, 2026. Also from [Waitlist App’s What’s New page (Tattoo mode in v4.24; AI phone agent on Enterprise in v4.22)](https://waitlistapp.org/whats-new), as of Oct 22, 2026. Also from [Waitlist App’s What’s New page (v4.59: texts go to US and Canadian numbers; every other country gets WhatsApp)](https://waitlistapp.org/whats-new), as of Oct 27, 2026. Prices change, so check theirs for today's. Waitlist App is a trademark of its owner; NextUp Walk-in isn't affiliated with it. ## What you get with the NextUp app - Customers join from a QR code or your link on their phone: no app, no account - Their place and wait, live on their phone - A now-serving TV Display for your waiting area - A Door Tablet for walk-ins without a phone - A Staff Screen to call, start and finish visits - A best time to come today, each person’s own wait, and family tickets for a parent and kids - Customer screens in English, Spanish, Vietnamese, Korean, Portuguese, Haitian Creole and Chinese - On Pro: online booking and a team calendar, with email reminders and deposits - Checkout in cash, by pay link, with a saved card or on a Stripe card reader - Your services and prices, and who each customer asks for - Your trade's own words, your logo and colors - Insights: busiest days and hours, waits, top services - Online tips tracked for each person, and on Pro, booth rent and suite rental collected for you - A read-only link so ChatGPT, Claude and other AI assistants can look up your live wait and hours - Passkey sign-in: Face ID, fingerprint or device PIN - Runs in any browser on a phone, tablet, computer or streaming stick, or in the NextUp app for Apple TV, Roku and Fire TV ## When Waitlist App might fit better Honestly: Waitlist App may suit you better if you want the lowest monthly price for one small line (Solo is $24.99 a month for up to 500 visits), a 48-hour pass for a single flash day or event rather than a monthly plan (Waitlist App’s Tattoo mode is part of Pro and can run on a pass), automatic texts to customers, or an AI phone agent that answers your business line (on Enterprise, from $749 a month plus $199 per location). NextUp Walk-in’s Pro plan runs the walk-in line and the appointment book together, with checkout, your client list and email campaigns, priced per location. [Compare other waitlist apps](https://nextupwalkin.com/compare) ## What taking payments really costs The card rate is one line of the bill. The rest is the subscription, fees for each person on your team, and anything added on top of each payment. NextUp Walk-in is priced per location with 3 team members included at each, then $10 a month for each one after. It takes tips, bills, deposits, no-show fees, packages and memberships through Stripe, with Stripe's own fee and NextUp Walk-in's capped 0.5% card fee on top, never on tips. Waitlist App’s pricing page says its per-sale platform fee is in the payment agreement you sign, not on the page. NextUp Walk-in’s rate is Stripe’s published rate plus NextUp Walk-in’s 0.5% card fee (at most $1 a payment, never on tips), the same for every business. On subscriptions, Waitlist App Pro is $199 a month per location, against $59 for a first location on NextUp Walk-in’s Pro plan. - Stripe's 2.9% + 30¢ for a card payment online or 2.7% + 5¢ on a card reader, 0.8% by bank (at most $5) - NextUp Walk-in's card fee: 0.5% of a card payment, at most $1, and never on tips or rent - No booking or convenience fee for your clients: they pay the price on your menu - Team pay statements and payroll export: what each person is owed, less rent and advances [Every fee, with examples](https://nextupwalkin.com/pricing#processing-fees) ### Capped at $1 On top of Stripe's processing fee, NextUp Walk-in's fee is 0.5% of a card payment, never more than one dollar ($1). A $200 service and a $2,000 package carry the same $1 NextUp Walk-in fee. ### Tips stay yours NextUp Walk-in never charges a fee on tips. Only Stripe's processing fee applies, and you choose whether the tip or the business covers it. ### Not on everything Cash, gift-card redemptions, store credit you spend and booth rent carry no NextUp Walk-in fee. It only ever applies to card payments. ### No booking fee Your clients pay no booking fee to book with you online. ## Questions about Waitlist App Is NextUp Walk-in cheaper than Waitlist App? As of Oct 26, 2026, Waitlist App's pricing page lists a free Starter plan (no card, up to 250 visits a month), Solo at $24.99 a month (up to 500 visits), Pro at $199 a month per location or $1,490 a year (up to 3,000 visits), and Enterprise from $749 a month plus $199 per location. For one small line, Solo costs less than NextUp Walk-in. NextUp Walk-in's Walk-in plan is $29 a month for the first location and $19 for each additional one, and Pro is $59 and $39, with 3 team members included per location. NextUp Walk-in also has a Free plan with no card: 1 location, 1 team member and 50 check-ins a month, with every app. Does Waitlist App have a tattoo mode? Yes. As of Oct 22, 2026, Waitlist App's What's New page lists Tattoo mode (v4.24, Oct 17, 2026): walk-ins pick an artist or First available, deposits, waivers signed on the phone and a counter tablet. It is part of Pro, and a 48-hour pass runs it for two days. With NextUp Walk-in, tattoo clients pick an artist or "Anyone" and see that artist's wait, sign your consent form on their phone before they join, and walk-ups without a phone use the Door Tablet; Pro adds booked sessions with deposits. Do customers need an app with Waitlist App or NextUp Walk-in? No, with either. Waitlist App's pricing page says customers tap a link or scan a QR code and watch their spot in a browser. With NextUp Walk-in, customers join from a QR code or your link and follow their place in line on their own phone, with no app to download and no account to make. Also compare[The NextUp app vs Waitwhile](https://nextupwalkin.com/compare/waitwhile) [The NextUp app vs NextMe](https://nextupwalkin.com/compare/nextme) [The NextUp app vs Waitlist Me](https://nextupwalkin.com/compare/waitlist-me) [The NextUp app vs TablesReady](https://nextupwalkin.com/compare/tablesready) [The NextUp app vs Qtrac](https://nextupwalkin.com/compare/qtrac) [The NextUp app vs Qminder](https://nextupwalkin.com/compare/qminder) [The NextUp app vs Toast Tables](https://nextupwalkin.com/compare/toast-tables) [The NextUp app vs Yelp Guest Manager](https://nextupwalkin.com/compare/yelp-guest-manager) [The NextUp app vs Squire](https://nextupwalkin.com/compare/squire) [The NextUp app vs Booksy](https://nextupwalkin.com/compare/booksy) [The NextUp app vs thewaitlist](https://nextupwalkin.com/compare/thewaitlist) [The NextUp app vs Fresha](https://nextupwalkin.com/compare/fresha) [The NextUp app vs Vagaro](https://nextupwalkin.com/compare/vagaro) [The NextUp app vs GlossGenius](https://nextupwalkin.com/compare/glossgenius) [The NextUp app vs QLess](https://nextupwalkin.com/compare/qless) [The NextUp app vs Mindbody](https://nextupwalkin.com/compare/mindbody) [The NextUp app vs Boulevard](https://nextupwalkin.com/compare/boulevard) [The NextUp app vs Square Appointments](https://nextupwalkin.com/compare/square-appointments) [The NextUp app vs WaitLink](https://nextupwalkin.com/compare/waitlink) [The NextUp app vs bavoli](https://nextupwalkin.com/compare/bavoli) [The NextUp app vs Barber-OS](https://nextupwalkin.com/compare/barber-os) [The NextUp app vs ScanQueue](https://nextupwalkin.com/compare/scanqueue) [The NextUp app vs Barbershop Manager](https://nextupwalkin.com/compare/barbershop-manager) [The NextUp app vs Quevo](https://nextupwalkin.com/compare/quevo) [The NextUp app vs theCut](https://nextupwalkin.com/compare/thecut) [The NextUp app vs WaitQ](https://nextupwalkin.com/compare/waitq) [The NextUp app vs MakeTheQueue](https://nextupwalkin.com/compare/makethequeue) [The NextUp app vs Ozync](https://nextupwalkin.com/compare/ozync) [The NextUp app vs HellaGood Next](https://nextupwalkin.com/compare/hellagood-next) [The NextUp app vs eWAIT](https://nextupwalkin.com/compare/ewait) [The NextUp app vs Servqueue](https://nextupwalkin.com/compare/servqueue) [The NextUp app vs TurnQueue](https://nextupwalkin.com/compare/turnqueue) [Waitlist App alternatives](https://nextupwalkin.com/compare/waitwhile-alternatives) ## Try it on a Saturday 14 days free, with every Pro feature. Set up a location in about two minutes. [Start your free trial](https://nextupwalkin.com/signup?from=waitlist-app) [Take the tour](https://nextupwalkin.com/product) --- # Waitlist Me Alternative for Walk-in Shops | NextUp Walk-in Source: https://nextupwalkin.com/compare/waitlist-me > Waitlist Me Premium is $34.99/mo for each location. NextUp Walk-in is $29 for the first and $19 for each one after, and takes tips and card payments too. # Waitlist Me alternative for walk-in shops Looking for a Waitlist Me alternative for a walk-in shop? Here's how the NextUp app compares on price and what's included, and when Waitlist Me might suit you better. [Start your free trial](https://nextupwalkin.com/signup?from=waitlist-me) [See pricing](https://nextupwalkin.com/pricing) The NextUp app and Waitlist Me side by side FeatureThe NextUp appWaitlist Me Starting priceWalk-in: $29/month for your first location, $19 for each additional one. Pro, with appointments: $59 and $39. 3 team members included per location, then $10/month each$34.99/month (Premium) Free plan or trialFree plan: 1 location, 1 team member, 50 check-ins a month (every app included), no card needed; paid plans have a 14-day trial with every Pro featureYes, without text notifications Online paymentsStripe's 2.9% + 30¢ online, plus NextUp Walk-in's 0.5% card fee (at most $1 a payment, never on tips). Your clients pay no booking feeNone listed: their pricing and feature pages offer no way to take customer payments online Built forShops that take walk-ins and bookings: barbershops, salons, tattoo, auto service, repair, groomingRestaurants, salons, retail and other businesses Waitlist Me figures are from [Waitlist Me's pricing page](https://www.waitlist.me/pricing), checked October 2026. Prices change, so check theirs for today's. Waitlist Me is a trademark of its owner; NextUp Walk-in isn't affiliated with it. What 3 locations cost a month - NextUp Walk-in3 team members a location included, then $10/month each**$67** - Waitlist MePremium: a separate subscription for each location**$104.97 $37.97 more** Each app's published monthly price, before taxes, texts and extra team members; theirs as listed on their own pricing pages, checked October 2026. Prices change: check theirs for today's. ## What you get with the NextUp app - Customers join from a QR code or your link on their phone: no app, no account - Their place and wait, live on their phone - A now-serving TV Display for your waiting area - A Door Tablet for walk-ins without a phone - A Staff Screen to call, start and finish visits - A best time to come today, each person’s own wait, and family tickets for a parent and kids - Customer screens in English, Spanish, Vietnamese, Korean, Portuguese, Haitian Creole and Chinese - On Pro: online booking and a team calendar, with email reminders and deposits - Checkout in cash, by pay link, with a saved card or on a Stripe card reader - Your services and prices, and who each customer asks for - Your trade's own words, your logo and colors - Insights: busiest days and hours, waits, top services - Online tips tracked for each person, and on Pro, booth rent and suite rental collected for you - A read-only link so ChatGPT, Claude and other AI assistants can look up your live wait and hours - Passkey sign-in: Face ID, fingerprint or device PIN - Runs in any browser on a phone, tablet, computer or streaming stick, or in the NextUp app for Apple TV, Roku and Fire TV ## When Waitlist Me might fit better Honestly: Waitlist Me may suit you better if a simple waitlist is all you need, at a low monthly price. NextUp Walk-in’s Pro plan runs the walk-in line and the appointment book together, with checkout, your client list and email campaigns, priced per location. [Compare other waitlist apps](https://nextupwalkin.com/compare) ## What taking payments really costs The card rate is one line of the bill. The rest is the subscription, fees for each person on your team, and anything added on top of each payment. NextUp Walk-in is priced per location with 3 team members included at each, then $10 a month for each one after. It takes tips, bills, deposits, no-show fees, packages and memberships through Stripe, with Stripe's own fee and NextUp Walk-in's capped 0.5% card fee on top, never on tips. Waitlist Me’s pages list no way to take deposits, tips or no-show fees online, so you’d need a separate app for that. NextUp Walk-in takes tips and card payments on every plan, and deposits and no-show fees on Pro, at Stripe’s rate plus NextUp Walk-in’s 0.5% card fee (never on tips, at most $1 a payment). - Stripe's 2.9% + 30¢ for a card payment online or 2.7% + 5¢ on a card reader, 0.8% by bank (at most $5) - NextUp Walk-in's card fee: 0.5% of a card payment, at most $1, and never on tips or rent - No booking or convenience fee for your clients: they pay the price on your menu - Team pay statements and payroll export: what each person is owed, less rent and advances [Every fee, with examples](https://nextupwalkin.com/pricing#processing-fees) ### Capped at $1 On top of Stripe's processing fee, NextUp Walk-in's fee is 0.5% of a card payment, never more than one dollar ($1). A $200 service and a $2,000 package carry the same $1 NextUp Walk-in fee. ### Tips stay yours NextUp Walk-in never charges a fee on tips. Only Stripe's processing fee applies, and you choose whether the tip or the business covers it. ### Not on everything Cash, gift-card redemptions, store credit you spend and booth rent carry no NextUp Walk-in fee. It only ever applies to card payments. ### No booking fee Your clients pay no booking fee to book with you online. ## What shop owners and clients complain about Only 10 negative reviews, several of them from 2018 to 2021. Half mentioned the app not loading or crashing, and half mentioned its screens or updates. “App just keeps saying please wait. It never loads.” The staff screen runs in a web browser, so there is nothing to install or update at the front desk. If the Wi-Fi drops, Call next, Start, Done and No-show are saved on the device and sent when the connection is back. The Terms of Service set a 99% monthly uptime target for signing in, joining a line and running it, with a credit when a month falls short. Source: recent 1–3 star reviews on the US App Store, read October 16, 2026. Themes were counted by keyword, so one review can count in several, and reviewers include both businesses and their clients. ## What Waitlist Me offers Waitlist Me's core product is a waitlist management tool: customers are added to a list, staff manage their position, and text notifications go out when it's their turn. The interface is clean and the product does what it says. The free plan does not send notifications, which works for businesses where a verbal call or a display screen is sufficient. The paid Premium plan is $34.99 per month per location and includes 1,000 texts. The per-location pricing model is important to understand. Each location is a separate subscription. For a business with two or three locations, that adds up quickly. Waitlist Me also charges $0.02 per text beyond the monthly allowance, which is cheaper per message than Waitwhile's credit model but still a variable cost to track. ## What is and is not included Waitlist Me Premium includes the waitlist, text notifications, a self check-in kiosk mode for a tablet, and a public waitlist page you can show on a screen. NextUp Walk-in includes a Door Tablet and a TV Display on every plan, Free included, on any device you already own with a browser, or on an Apple TV with the NextUp app. The TV Display mode shows the current and upcoming customers and updates automatically when staff call the next person. The Door Tablet presents the same check-in form as the QR code — customers without a smartphone, or those who do not want to scan, can sign in directly at an entrance tablet. For a [barbershop](https://nextupwalkin.com/industries/barbershops) or [nail salon](https://nextupwalkin.com/industries/nail-salons) where not every customer will use their phone to join the line, a door-facing device meaningfully increases the number of customers who complete the check-in process rather than just walking up to the counter. [See the full Waitlist Me vs NextUp Walk-in comparison](https://nextupwalkin.com/compare/waitlist-me). ## Price comparison for one location At a single location, Waitlist Me Premium is $34.99 per month. The Walk-in plan is $29 per month with three team members included ($10 a month for each one after), and supports a waiting room TV display and a door-facing kiosk mode on any browser-capable device you already own. For businesses with multiple locations, the gap widens: Waitlist Me charges $34.99 per location, while NextUp Walk-in charges $29 for the first location and $19 for each additional one. There is also a Free plan: 1 location, 1 team member and 50 check-ins a month, and no card needed. At one location with up to three team members, NextUp Walk-in costs less. A larger team moves the line: each team member past three adds $10 a month to NextUp Walk-in, so with four or more Waitlist Me costs less at one location. With more locations, NextUp Walk-in's $19 for each extra one, with three more team members included at each, usually keeps it cheaper. ## When Waitlist Me might be the better fit Waitlist Me makes sense if you want a free plan and are comfortable without text notifications: the free tier covers low-volume locations that run a visible-list system rather than SMS. For shops that want the full walk-in experience (TV display mode, door kiosk mode and staff screen in a single product at a predictable monthly price), NextUp Walk-in has the lower starting price, and the TV reads names aloud and shows the weather. Checkout with tips is on the same plan, and NextUp Walk-in’s Pro plan adds an appointment calendar with reminders and deposits, so the line, the bookings and the bill live in one place. Also see: [Waitwhile vs NextUp Walk-in](https://nextupwalkin.com/compare/waitwhile) and [the full walk-in waitlist app comparison](https://nextupwalkin.com/blog/best-walkin-waitlist-app). ## Questions about Waitlist Me Is NextUp Walk-in cheaper than Waitlist Me? Yes, at most location counts. Waitlist Me Premium is $34.99 per location per month. NextUp Walk-in is $29 for the first location and $19 for each additional one. Does Waitlist Me have a door tablet or a screen for the waiting room? Yes. Waitlist Me Premium includes a self check-in kiosk mode and a public waitlist page. NextUp Walk-in includes a Door Tablet and a now-serving TV Display in every plan, Free included, and the TV can read names aloud and show the weather. Also compare[The NextUp app vs Waitwhile](https://nextupwalkin.com/compare/waitwhile) [The NextUp app vs NextMe](https://nextupwalkin.com/compare/nextme) [The NextUp app vs TablesReady](https://nextupwalkin.com/compare/tablesready) [The NextUp app vs Qtrac](https://nextupwalkin.com/compare/qtrac) [The NextUp app vs Qminder](https://nextupwalkin.com/compare/qminder) [The NextUp app vs Toast Tables](https://nextupwalkin.com/compare/toast-tables) [The NextUp app vs Yelp Guest Manager](https://nextupwalkin.com/compare/yelp-guest-manager) [The NextUp app vs Squire](https://nextupwalkin.com/compare/squire) [The NextUp app vs Booksy](https://nextupwalkin.com/compare/booksy) [The NextUp app vs thewaitlist](https://nextupwalkin.com/compare/thewaitlist) [The NextUp app vs Fresha](https://nextupwalkin.com/compare/fresha) [The NextUp app vs Vagaro](https://nextupwalkin.com/compare/vagaro) [The NextUp app vs GlossGenius](https://nextupwalkin.com/compare/glossgenius) [The NextUp app vs QLess](https://nextupwalkin.com/compare/qless) [The NextUp app vs Mindbody](https://nextupwalkin.com/compare/mindbody) [The NextUp app vs Boulevard](https://nextupwalkin.com/compare/boulevard) [The NextUp app vs Square Appointments](https://nextupwalkin.com/compare/square-appointments) [The NextUp app vs WaitLink](https://nextupwalkin.com/compare/waitlink) [The NextUp app vs bavoli](https://nextupwalkin.com/compare/bavoli) [The NextUp app vs Barber-OS](https://nextupwalkin.com/compare/barber-os) [The NextUp app vs ScanQueue](https://nextupwalkin.com/compare/scanqueue) [The NextUp app vs Barbershop Manager](https://nextupwalkin.com/compare/barbershop-manager) [The NextUp app vs Quevo](https://nextupwalkin.com/compare/quevo) [The NextUp app vs Waitlist App](https://nextupwalkin.com/compare/waitlist-app) [The NextUp app vs theCut](https://nextupwalkin.com/compare/thecut) [The NextUp app vs WaitQ](https://nextupwalkin.com/compare/waitq) [The NextUp app vs MakeTheQueue](https://nextupwalkin.com/compare/makethequeue) [The NextUp app vs Ozync](https://nextupwalkin.com/compare/ozync) [The NextUp app vs HellaGood Next](https://nextupwalkin.com/compare/hellagood-next) [The NextUp app vs eWAIT](https://nextupwalkin.com/compare/ewait) [The NextUp app vs Servqueue](https://nextupwalkin.com/compare/servqueue) [The NextUp app vs TurnQueue](https://nextupwalkin.com/compare/turnqueue) [Waitlist Me alternatives](https://nextupwalkin.com/compare/waitwhile-alternatives) ## Try it on a Saturday 14 days free, with every Pro feature. Set up a location in about two minutes. [Start your free trial](https://nextupwalkin.com/signup?from=waitlist-me) [Take the tour](https://nextupwalkin.com/product) --- # WaitQ Alternative for Walk-in Shops | NextUp Walk-in Source: https://nextupwalkin.com/compare/waitq > WaitQ Starter is $27/mo billed annually, with 100 SMS or WhatsApp credits. NextUp Walk-in is $29/mo with card payments, tips and a door tablet for walk-ins. # WaitQ alternative for walk-in shops Looking for a WaitQ alternative for a walk-in shop? Here's how the NextUp app compares on price and what's included, and when WaitQ might suit you better. [Start your free trial](https://nextupwalkin.com/signup?from=waitq) [See pricing](https://nextupwalkin.com/pricing) The NextUp app and WaitQ side by side FeatureThe NextUp appWaitQ Starting priceWalk-in: $29/month for your first location, $19 for each additional one. Pro, with appointments: $59 and $39. 3 team members included per location, then $10/month eachStarter $27/month billed annually (1 location, 5 staff accounts); Grow $49, Business $119 Free plan or trialFree plan: 1 location, 1 team member, 50 check-ins a month (every app included), no card needed; paid plans have a 14-day trial with every Pro featureNo free plan found on the pages checked; a free 7-day trial Online paymentsStripe's 2.9% + 30¢ online, plus NextUp Walk-in's 0.5% card fee (at most $1 a payment, never on tips). Your clients pay no booking feeNo customer payments found on the pages checked Built forShops that take walk-ins and bookings: barbershops, salons, tattoo, auto service, repair, groomingWalk-ins and bookings for restaurants, barbershops, salons, hotels, clinics and retail, with a TV screen for the line WaitQ figures are from [WaitQ's pricing page](https://waitq.app/pricing), as of Oct 25, 2026. Also from [WaitQ’s home page](https://waitq.app/), as of Oct 25, 2026. Prices change, so check theirs for today's. WaitQ is a trademark of its owner; NextUp Walk-in isn't affiliated with it. ## What you get with the NextUp app - Customers join from a QR code or your link on their phone: no app, no account - Their place and wait, live on their phone - A now-serving TV Display for your waiting area - A Door Tablet for walk-ins without a phone - A Staff Screen to call, start and finish visits - A best time to come today, each person’s own wait, and family tickets for a parent and kids - Customer screens in English, Spanish, Vietnamese, Korean, Portuguese, Haitian Creole and Chinese - On Pro: online booking and a team calendar, with email reminders and deposits - Checkout in cash, by pay link, with a saved card or on a Stripe card reader - Your services and prices, and who each customer asks for - Your trade's own words, your logo and colors - Insights: busiest days and hours, waits, top services - Online tips tracked for each person, and on Pro, booth rent and suite rental collected for you - A read-only link so ChatGPT, Claude and other AI assistants can look up your live wait and hours - Passkey sign-in: Face ID, fingerprint or device PIN - Runs in any browser on a phone, tablet, computer or streaming stick, or in the NextUp app for Apple TV, Roku and Fire TV ## When WaitQ might fit better Honestly: WaitQ may suit you better if you want text or WhatsApp alerts (100 credits a month on Starter), or a big team on one annual plan: Business has unlimited staff accounts across five locations for $119 a month, billed annually. NextUp Walk-in’s Pro plan runs the walk-in line and the appointment book together, with checkout, your client list and email campaigns, priced per location. [Compare other waitlist apps](https://nextupwalkin.com/compare) ## What taking payments really costs The card rate is one line of the bill. The rest is the subscription, fees for each person on your team, and anything added on top of each payment. NextUp Walk-in is priced per location with 3 team members included at each, then $10 a month for each one after. It takes tips, bills, deposits, no-show fees, packages and memberships through Stripe, with Stripe's own fee and NextUp Walk-in's capped 0.5% card fee on top, never on tips. WaitQ’s pages checked show no customer payments. NextUp Walk-in takes tips and card payments on every plan, and deposits and no-show fees on Pro, at Stripe’s rate plus NextUp Walk-in’s 0.5% card fee (never on tips, at most $1 a payment). - Stripe's 2.9% + 30¢ for a card payment online or 2.7% + 5¢ on a card reader, 0.8% by bank (at most $5) - NextUp Walk-in's card fee: 0.5% of a card payment, at most $1, and never on tips or rent - No booking or convenience fee for your clients: they pay the price on your menu - Team pay statements and payroll export: what each person is owed, less rent and advances [Every fee, with examples](https://nextupwalkin.com/pricing#processing-fees) ### Capped at $1 On top of Stripe's processing fee, NextUp Walk-in's fee is 0.5% of a card payment, never more than one dollar ($1). A $200 service and a $2,000 package carry the same $1 NextUp Walk-in fee. ### Tips stay yours NextUp Walk-in never charges a fee on tips. Only Stripe's processing fee applies, and you choose whether the tip or the business covers it. ### Not on everything Cash, gift-card redemptions, store credit you spend and booth rent carry no NextUp Walk-in fee. It only ever applies to card payments. ### No booking fee Your clients pay no booking fee to book with you online. ## Questions about WaitQ How does WaitQ pricing compare with NextUp Walk-in? As of Oct 25, 2026, WaitQ’s Starter plan is $27 a month billed annually for 1 location and 5 staff accounts, with 100 SMS or WhatsApp credits a month; Grow is $49 and Business $119. NextUp Walk-in’s Walk-in plan is $29 a month for the first location, with 3 team members included, card payments and tips, a TV Display and a Door Tablet. NextUp Walk-in also has a Free plan: $0 a month for 1 location, 1 team member and 50 check-ins a month, with no card needed. Does WaitQ take card payments? No customer payments were found on the WaitQ pages checked on Oct 25, 2026. NextUp Walk-in takes card payments and tips at checkout on every plan. How does NextUp Walk-in decide who gets the next walk-in? In the order customers joined the line. Each customer picks a team member or “Anyone” and sees that person’s wait, only people on duty are called, and for an “Anyone” walk-in the Staff Screen suggests who is free soonest. NextUp Walk-in doesn’t keep a turn count today, so a shop that shares walk-ins by straight rotation keeps that tally itself. Also compare[The NextUp app vs Waitwhile](https://nextupwalkin.com/compare/waitwhile) [The NextUp app vs NextMe](https://nextupwalkin.com/compare/nextme) [The NextUp app vs Waitlist Me](https://nextupwalkin.com/compare/waitlist-me) [The NextUp app vs TablesReady](https://nextupwalkin.com/compare/tablesready) [The NextUp app vs Qtrac](https://nextupwalkin.com/compare/qtrac) [The NextUp app vs Qminder](https://nextupwalkin.com/compare/qminder) [The NextUp app vs Toast Tables](https://nextupwalkin.com/compare/toast-tables) [The NextUp app vs Yelp Guest Manager](https://nextupwalkin.com/compare/yelp-guest-manager) [The NextUp app vs Squire](https://nextupwalkin.com/compare/squire) [The NextUp app vs Booksy](https://nextupwalkin.com/compare/booksy) [The NextUp app vs thewaitlist](https://nextupwalkin.com/compare/thewaitlist) [The NextUp app vs Fresha](https://nextupwalkin.com/compare/fresha) [The NextUp app vs Vagaro](https://nextupwalkin.com/compare/vagaro) [The NextUp app vs GlossGenius](https://nextupwalkin.com/compare/glossgenius) [The NextUp app vs QLess](https://nextupwalkin.com/compare/qless) [The NextUp app vs Mindbody](https://nextupwalkin.com/compare/mindbody) [The NextUp app vs Boulevard](https://nextupwalkin.com/compare/boulevard) [The NextUp app vs Square Appointments](https://nextupwalkin.com/compare/square-appointments) [The NextUp app vs WaitLink](https://nextupwalkin.com/compare/waitlink) [The NextUp app vs bavoli](https://nextupwalkin.com/compare/bavoli) [The NextUp app vs Barber-OS](https://nextupwalkin.com/compare/barber-os) [The NextUp app vs ScanQueue](https://nextupwalkin.com/compare/scanqueue) [The NextUp app vs Barbershop Manager](https://nextupwalkin.com/compare/barbershop-manager) [The NextUp app vs Quevo](https://nextupwalkin.com/compare/quevo) [The NextUp app vs Waitlist App](https://nextupwalkin.com/compare/waitlist-app) [The NextUp app vs theCut](https://nextupwalkin.com/compare/thecut) [The NextUp app vs MakeTheQueue](https://nextupwalkin.com/compare/makethequeue) [The NextUp app vs Ozync](https://nextupwalkin.com/compare/ozync) [The NextUp app vs HellaGood Next](https://nextupwalkin.com/compare/hellagood-next) [The NextUp app vs eWAIT](https://nextupwalkin.com/compare/ewait) [The NextUp app vs Servqueue](https://nextupwalkin.com/compare/servqueue) [The NextUp app vs TurnQueue](https://nextupwalkin.com/compare/turnqueue) [Best barbershop check-in apps for 2026, compared](https://nextupwalkin.com/compare/best-barbershop-check-in-apps) [WaitQ alternatives](https://nextupwalkin.com/compare/waitwhile-alternatives) ## Try it on a Saturday 14 days free, with every Pro feature. Set up a location in about two minutes. [Start your free trial](https://nextupwalkin.com/signup?from=waitq) [Take the tour](https://nextupwalkin.com/product) --- # Waitwhile Alternative for Walk-in Shops | NextUp Walk-in Source: https://nextupwalkin.com/compare/waitwhile > Waitwhile starts at $31/mo and sells texts as prepaid credits. NextUp Walk-in is $29/mo for walk-in shops, with a now-serving TV display and a door tablet. # Waitwhile alternative for walk-in shops Looking for a Waitwhile alternative for a walk-in shop? Here's how the NextUp app compares on price and what's included, and when Waitwhile might suit you better. [Start your free trial](https://nextupwalkin.com/signup?from=waitwhile) [See pricing](https://nextupwalkin.com/pricing) The NextUp app and Waitwhile side by side FeatureThe NextUp appWaitwhile Starting priceWalk-in: $29/month for your first location, $19 for each additional one. Pro, with appointments: $59 and $39. 3 team members included per location, then $10/month eachFrom $31/month (Starter) Free plan or trialFree plan: 1 location, 1 team member, 50 check-ins a month (every app included), no card needed; paid plans have a 14-day trial with every Pro featureYes: 1 location, up to 50 visits a month Online paymentsStripe's 2.9% + 30¢ online, plus NextUp Walk-in's 0.5% card fee (at most $1 a payment, never on tips). Your clients pay no booking feeNone listed: their pricing and feature pages offer no way to take customer payments online Built forShops that take walk-ins and bookings: barbershops, salons, tattoo, auto service, repair, groomingMany industries: restaurants, retail, healthcare, government and more Waitwhile figures are from [Waitwhile's pricing page](https://waitwhile.com/pricing/), checked October 2026. Prices change, so check theirs for today's. Waitwhile is a trademark of its owner; NextUp Walk-in isn't affiliated with it. ## What you get with the NextUp app - Customers join from a QR code or your link on their phone: no app, no account - Their place and wait, live on their phone - A now-serving TV Display for your waiting area - A Door Tablet for walk-ins without a phone - A Staff Screen to call, start and finish visits - A best time to come today, each person’s own wait, and family tickets for a parent and kids - Customer screens in English, Spanish, Vietnamese, Korean, Portuguese, Haitian Creole and Chinese - On Pro: online booking and a team calendar, with email reminders and deposits - Checkout in cash, by pay link, with a saved card or on a Stripe card reader - Your services and prices, and who each customer asks for - Your trade's own words, your logo and colors - Insights: busiest days and hours, waits, top services - Online tips tracked for each person, and on Pro, booth rent and suite rental collected for you - A read-only link so ChatGPT, Claude and other AI assistants can look up your live wait and hours - Passkey sign-in: Face ID, fingerprint or device PIN - Runs in any browser on a phone, tablet, computer or streaming stick, or in the NextUp app for Apple TV, Roku and Fire TV ## When Waitwhile might fit better Honestly: Waitwhile may suit you better if you run a large retail, healthcare or government operation, the kinds of business Waitwhile is built around, or your volume fits their free plan (up to 50 visits a month). NextUp Walk-in’s Pro plan runs the walk-in line and the appointment book together, with checkout, your client list and email campaigns, priced per location. [Compare other waitlist apps](https://nextupwalkin.com/compare) ## What taking payments really costs The card rate is one line of the bill. The rest is the subscription, fees for each person on your team, and anything added on top of each payment. NextUp Walk-in is priced per location with 3 team members included at each, then $10 a month for each one after. It takes tips, bills, deposits, no-show fees, packages and memberships through Stripe, with Stripe's own fee and NextUp Walk-in's capped 0.5% card fee on top, never on tips. Waitwhile’s pages list no way to take deposits, tips or no-show fees online, so you’d need a separate app for that. NextUp Walk-in takes tips and card payments on every plan, and deposits and no-show fees on Pro, at Stripe’s rate plus NextUp Walk-in’s 0.5% card fee (never on tips, at most $1 a payment). - Stripe's 2.9% + 30¢ for a card payment online or 2.7% + 5¢ on a card reader, 0.8% by bank (at most $5) - NextUp Walk-in's card fee: 0.5% of a card payment, at most $1, and never on tips or rent - No booking or convenience fee for your clients: they pay the price on your menu - Team pay statements and payroll export: what each person is owed, less rent and advances [Every fee, with examples](https://nextupwalkin.com/pricing#processing-fees) ### Capped at $1 On top of Stripe's processing fee, NextUp Walk-in's fee is 0.5% of a card payment, never more than one dollar ($1). A $200 service and a $2,000 package carry the same $1 NextUp Walk-in fee. ### Tips stay yours NextUp Walk-in never charges a fee on tips. Only Stripe's processing fee applies, and you choose whether the tip or the business covers it. ### Not on everything Cash, gift-card redemptions, store credit you spend and booth rent carry no NextUp Walk-in fee. It only ever applies to card payments. ### No booking fee Your clients pay no booking fee to book with you online. ## What shop owners and clients complain about Only 6 recent 1–3 star reviews, a small sample. Half mentioned confusing screens or updates, and two mentioned bugs. “Interface makes zero sense every time they update the app it makes things more complicated/buggy…” The staff screen runs in a web browser, so there is nothing to install or update at the front desk. If the Wi-Fi drops, Call next, Start, Done and No-show are saved on the device and sent when the connection is back. The Terms of Service set a 99% monthly uptime target for signing in, joining a line and running it, with a credit when a month falls short. Source: recent 1–3 star reviews on the US App Store, read October 16, 2026. Themes were counted by keyword, so one review can count in several, and reviewers include both businesses and their clients. ## What Waitwhile is built for Waitwhile is a multi-industry platform designed to handle both walk-in queues and appointments across a wide range of business types: salons, healthcare, retail, government services, and more. Its strength is breadth — it can model complex scheduling workflows, handle multiple service types, and support large teams with different roles across many locations. If your business runs a mix of walk-in and appointment traffic, or if you operate in an environment with compliance requirements and reporting needs, Waitwhile's feature set covers a lot of ground. Its pricing reflects that scope. The Starter plan begins at $31 per month, but text messages are not included — they are purchased separately as prepaid credits. For a barbershop or salon sending 300 to 600 texts a month (a normal volume for a busy single-chair shop), the cost of those credits adds a meaningful amount to what the headline price suggests. The platform is also priced on a combination of locations and visit volume rather than a flat per-location rate, which makes forecasting monthly costs harder as your business grows. ## Where the pricing gets complicated The texts-as-add-on model is the most common friction point for walk-in businesses evaluating Waitwhile. In a walk-in shop, every customer gets at least two texts: a confirmation when they join the line, and a notification when it's their turn. That's a baseline of two messages per customer, before any reminders or follow-ups. At 150 customers a week, that's 300 messages minimum — and during a busy Saturday, more. Waitwhile sells prepaid message credits in blocks. The per-message cost varies by plan and credit package, but the effect is that the actual monthly cost for a text-heavy walk-in business is higher than the plan's base price suggests. You end up managing a credit balance on top of managing your shop. ## How the two apps compare on features NextUp Walk-in is built around the walk-in line, with checkout on every plan and the appointment book on Pro. Every plan, Free included, includes a waiting room TV display mode, a door-facing kiosk mode for customers who don't have a phone or prefer not to use one, a QR code for the front door, a staff screen for calling and managing visits, service and stylist selection at check-in, checkout in cash, by pay link or on a Stripe card reader, and insights across every location. Pro adds an appointment calendar with reminders and deposits. These are software features that run on any browser-capable device you already own. You can [see the full side-by-side comparison here](https://nextupwalkin.com/compare/waitwhile). Waitwhile includes waitlist management and appointment scheduling, and its paid plans can show the waitlist on a TV monitor and run a self check-in kiosk. So both apps cover the line, the bookings and the screens. The differences are how texts are priced and what happens at the end of the visit: Waitwhile’s pricing and feature pages list no way to take customer payments, while NextUp Walk-in checks out the bill and takes tips through Stripe (Stripe’s processing fee plus NextUp Walk-in’s 0.5% card fee, never on tips and at most $1 a payment), and on Pro takes deposits, works out commission and collects booth rent. The other structural difference is what each app is optimized around. Waitwhile's strength is the flexibility to model complex, multi-step workflows across many industries, staff roles and service types. NextUp Walk-in's strength is the whole day in a service shop: the customer at the door, the TV on the wall, the staff calling the next person, the booked clients on the calendar, and the bill, tips and payouts at the end. If you need the former, Waitwhile is worth evaluating. If you need the latter, NextUp Walk-in covers it in one product. ## When Waitwhile might be the better choice Waitwhile makes more sense if you fit comfortably within their free plan (up to one location and 50 visits a month) and text notifications are not essential to your workflow. NextUp Walk-in’s Free plan also covers one location, with 1 team member and 50 check-ins a month and no card at sign-up; it includes every app, the TV display and door tablet too. Waitwhile is also the better choice if you operate in an industry where it has purpose-built features: healthcare, retail service counters, financial services, or government. If you run a service shop (barbershop, salon, [tattoo studio](https://nextupwalkin.com/industries/tattoo-studios), nail bar, auto service, grooming, phone repair), whether it takes walk-ins only or walk-ins and bookings, and you want check-in, a TV display mode, a door kiosk mode, a booking calendar (on NextUp Walk-in’s Pro plan) and checkout in one place, Waitwhile costs more all-in than the headline price suggests and still leaves payments to another tool. See also: [Waitlist Me vs NextUp Walk-in](https://nextupwalkin.com/compare/waitlist-me) and [the full walk-in waitlist app comparison](https://nextupwalkin.com/blog/best-walkin-waitlist-app). ## Making the switch Add your services, put the QR code at the door, and pair the TV with the six-character code on the screen. Import your client list from the old system's export (Excel, CSV or Google Sheets): NextUp Walk-in matches the columns, shows every row before saving, and can undo an import. A client can also be added by hand from the Clients page. Imported or hand-added clients get no texts, email campaigns or rebooking emails until they check in and agree. The trial is 14 days, with every Pro feature included. Most shops run both systems for a day or two before retiring the old one. ## Questions about Waitwhile Is NextUp Walk-in cheaper than Waitwhile for a barbershop or salon? NextUp Walk-in has a Free plan for one small line, and its paid plans start at $29/month. Waitwhile's Starter plan is $31/month. Do both have a TV display for the waiting area? Yes. Waitwhile can show your waitlist on a TV monitor and run a self check-in kiosk on its paid plans. NextUp Walk-in includes a TV display and a door tablet in every plan, Free included: pair the TV with the six-character code on its screen and it updates as staff call each person. Can I switch from Waitwhile to NextUp Walk-in? Yes. Add your services, put the QR code at the door, and pair the TV with the six-character code on the screen. Bring your client list along by importing a spreadsheet or CSV export: NextUp Walk-in matches the columns, shows every row before saving, and can undo an import. After that, everyone who checks in with a phone number is added to your client list, unless they ask not to be. The 14-day trial covers every Pro feature. Also compare[The NextUp app vs NextMe](https://nextupwalkin.com/compare/nextme) [The NextUp app vs Waitlist Me](https://nextupwalkin.com/compare/waitlist-me) [The NextUp app vs TablesReady](https://nextupwalkin.com/compare/tablesready) [The NextUp app vs Qtrac](https://nextupwalkin.com/compare/qtrac) [The NextUp app vs Qminder](https://nextupwalkin.com/compare/qminder) [The NextUp app vs Toast Tables](https://nextupwalkin.com/compare/toast-tables) [The NextUp app vs Yelp Guest Manager](https://nextupwalkin.com/compare/yelp-guest-manager) [The NextUp app vs Squire](https://nextupwalkin.com/compare/squire) [The NextUp app vs Booksy](https://nextupwalkin.com/compare/booksy) [The NextUp app vs thewaitlist](https://nextupwalkin.com/compare/thewaitlist) [The NextUp app vs Fresha](https://nextupwalkin.com/compare/fresha) [The NextUp app vs Vagaro](https://nextupwalkin.com/compare/vagaro) [The NextUp app vs GlossGenius](https://nextupwalkin.com/compare/glossgenius) [The NextUp app vs QLess](https://nextupwalkin.com/compare/qless) [The NextUp app vs Mindbody](https://nextupwalkin.com/compare/mindbody) [The NextUp app vs Boulevard](https://nextupwalkin.com/compare/boulevard) [The NextUp app vs Square Appointments](https://nextupwalkin.com/compare/square-appointments) [The NextUp app vs WaitLink](https://nextupwalkin.com/compare/waitlink) [The NextUp app vs bavoli](https://nextupwalkin.com/compare/bavoli) [The NextUp app vs Barber-OS](https://nextupwalkin.com/compare/barber-os) [The NextUp app vs ScanQueue](https://nextupwalkin.com/compare/scanqueue) [The NextUp app vs Barbershop Manager](https://nextupwalkin.com/compare/barbershop-manager) [The NextUp app vs Quevo](https://nextupwalkin.com/compare/quevo) [The NextUp app vs Waitlist App](https://nextupwalkin.com/compare/waitlist-app) [The NextUp app vs theCut](https://nextupwalkin.com/compare/thecut) [The NextUp app vs WaitQ](https://nextupwalkin.com/compare/waitq) [The NextUp app vs MakeTheQueue](https://nextupwalkin.com/compare/makethequeue) [The NextUp app vs Ozync](https://nextupwalkin.com/compare/ozync) [The NextUp app vs HellaGood Next](https://nextupwalkin.com/compare/hellagood-next) [The NextUp app vs eWAIT](https://nextupwalkin.com/compare/ewait) [The NextUp app vs Servqueue](https://nextupwalkin.com/compare/servqueue) [The NextUp app vs TurnQueue](https://nextupwalkin.com/compare/turnqueue) [Switch from Waitwhile to NextUp Walk-in](https://nextupwalkin.com/switch/waitwhile) [Waitwhile alternatives](https://nextupwalkin.com/compare/waitwhile-alternatives) ## Try it on a Saturday 14 days free, with every Pro feature. Set up a location in about two minutes. [Start your free trial](https://nextupwalkin.com/signup?from=waitwhile) [Take the tour](https://nextupwalkin.com/product) --- # Waitwhile Alternatives 2026: Compared | NextUp Walk-in Source: https://nextupwalkin.com/compare/waitwhile-alternatives > Waitwhile alternatives for small businesses: starting price, free plan and who each suits, from each app’s own pricing page. Alphabetical, not ranked. # Waitwhile alternatives for small walk-in businesses Waitwhile runs virtual lines for many industries. If you’re looking for something else, whether for price or a closer fit for your kind of business, here are the alternatives, with figures from their own pricing pages and who each one honestly suits. ## What to look for ### Per location, per user or per visit Prices are set per location, per staff member, per queue join or per deployment. The same shop can cost very different amounts. ### Built for your kind of line Enterprise queueing for clinics and government counters is a different product from a walk-in line for a barbershop, salon or restaurant. ### Visit caps and message costs Some apps price by visits a month or sell messages as credits, so a busy month can move a small business up a tier. Count a normal busy day before you compare. ## Our app: NextUp Walk-in We make this one, so it isn’t ranked against the others. A walk-in line first: customers join from a QR code or a link with no app to download and follow their live place on their phone, a now-serving TV display shows who is up next, and a door tablet checks in walk-ins without a phone. The Walk-in plan is $29 a month for the first location and $19 for each one after, with 3 team members included at each; Pro ($59) adds online booking and deposits beside the line. Tips and card payments go through your own Stripe account; NextUp Walk-in’s card fee is 0.5% of each card payment, never on tips, at most $1. [See pricing](https://nextupwalkin.com/pricing) Waitwhile starts at $31 a month (Starter, 1 location and 250 visits a month), with a free plan for up to 50 visits a month; texts are bought separately as prepaid credits. It is built for many industries, including restaurants, retail, healthcare and government. Figures from waitwhile.com/pricing as of October 31, 2026. [NextUp Walk-in vs Waitwhile](https://nextupwalkin.com/compare/waitwhile) ## The apps, A to Z - ### [eWAIT](https://nextupwalkin.com/compare/ewait) **Good fit for:** A barber or nail salon wanting a simple QR walk-in line at $15 a month on one plan, with no app and a free 14-day trial. Starting price Core $15/month (the only plan shown), one live queue Free plan or trial No free plan found on the page checked; a free 14-day trial, no card Built for Barbers and nail salons running a walk-in line: a QR code or link, a live line for staff and a guest page, with no app or kiosk From [eWAIT's pricing page](https://www.ewait.co/), as of Oct 27, 2026. [NextUp Walk-in vs eWAIT](https://nextupwalkin.com/compare/ewait) - ### [MakeTheQueue](https://nextupwalkin.com/compare/makethequeue) **Good fit for:** A free plan to start, then text alerts and two-way texting on Starter ($50 a month, billed annually). Starting price Starter $50/month billed annually (Free is $0); Business $100/month billed annually Free plan or trial Yes: Free at $0, 1 location, 1 team member, 2 queues, email alerts only; a 7-day Business trial, no card Built for Queues and appointments for healthcare, dining, beauty, wellness, retail and events From [MakeTheQueue's pricing page](https://makethequeue.com/pricing), as of Oct 25, 2026. [NextUp Walk-in vs MakeTheQueue](https://nextupwalkin.com/compare/makethequeue) - ### [NextMe](https://nextupwalkin.com/compare/nextme) **Good fit for:** A free plan to start, and a large text allowance: 3,000 a month per location on Starter. Starting price $49.99/month (Starter, billed yearly) Free plan or trial Yes: 1 location, 1 user, 100 messages a month Built for Many industries: restaurants, retail, healthcare, salons and more From [NextMe's pricing page](https://nextmeapp.com/pricing/), checked October 2026. [NextUp Walk-in vs NextMe](https://nextupwalkin.com/compare/nextme) - ### [Ozync](https://nextupwalkin.com/compare/ozync) **Good fit for:** Salons and barbershops wanting a kiosk, QR sign-in and TV queue at a flat $15 a month, billed annually. Starting price $15/month billed annually, or $20 month to month, in the US (one plan) Free plan or trial Free for your first 100 guests in total (not per month), every feature, no card Built for Salons, barbershops, tattoo studios and other walk-in businesses: check-in kiosk, QR and NFC sign-in, TV queue and digital waivers From [Ozync's pricing page](https://ozync.com/support/plans-and-billing), as of Oct 25, 2026. [NextUp Walk-in vs Ozync](https://nextupwalkin.com/compare/ozync) - ### [QLess](https://nextupwalkin.com/compare/qless) **Good fit for:** Government, healthcare and campus counters wanting quoted enterprise queueing. Starting price No published price: quote only (checked on qless.com) Free plan or trial No free plan published on its site Built for Government, healthcare, education and retail service counters with high visitor volumes From [QLess's pricing page](https://www.qless.com/), checked October 2026. [NextUp Walk-in vs QLess](https://nextupwalkin.com/compare/qless) - ### [Qminder](https://nextupwalkin.com/compare/qminder) **Good fit for:** Clinics, government offices and enterprise service operations, priced for teams of users. Starting price $869/month (Business, 25 users, unlimited locations; 10% off yearly) Free plan or trial No: a 14-day free trial Built for Healthcare clinics, government offices, financial services, and enterprise service operations From [Qminder's pricing page](https://www.qminder.com/pricing/), checked October 2026. [NextUp Walk-in vs Qminder](https://nextupwalkin.com/compare/qminder) - ### [Qtrac](https://nextupwalkin.com/compare/qtrac) **Good fit for:** Large retailers, telecoms, banks and government, quoted per deployment. Starting price Quoted per deployment (their example: $1,144/month for 8 locations) Free plan or trial No Built for Large enterprise retailers, telecoms, banks, and government with high in-store traffic From [Qtrac's pricing page](https://frontlion.com/pricing/), checked October 2026. [NextUp Walk-in vs Qtrac](https://nextupwalkin.com/compare/qtrac) - ### [ScanQueue](https://nextupwalkin.com/compare/scanqueue) **Good fit for:** A QR-code queue priced by joins a month, with a free tier and WhatsApp alerts. Starting price Essential $49/month for up to 1,000 queue joins (Starter is free) Free plan or trial Yes: Starter, up to 100 queue joins a month (10 a day) Built for Service businesses and venues running a QR-code queue, priced by queue joins a month From [ScanQueue's pricing page](https://scanqueue.com/pricing), as of Oct 20, 2026. [NextUp Walk-in vs ScanQueue](https://nextupwalkin.com/compare/scanqueue) - ### [Servqueue](https://nextupwalkin.com/compare/servqueue) **Good fit for:** Counters and walk-in shops wanting a QR queue with a TV display mode; Basic is A$45 a month (Australian dollars, billed monthly). Starting price Basic A$45/month (Australian dollars, billed monthly); Growth A$99, Pro A$169, Enterprise custom Free plan or trial No free plan found on the pages checked; a free 7-day trial on Basic, no card Built for Counters and walk-in businesses such as cafes, salons, mechanics, clinics and retail: QR check-in and a TV display mode, with no hardware From [Servqueue's pricing page](https://servqueue.com/pricing), as of Oct 27, 2026. [NextUp Walk-in vs Servqueue](https://nextupwalkin.com/compare/servqueue) - ### [TablesReady](https://nextupwalkin.com/compare/tablesready) **Good fit for:** Restaurants and hospitality wanting a simple text-when-ready waitlist, with a free tier. Starting price $39/month (Starter, billed annually) Free plan or trial Yes: 150 texts a month, up to 100 parties on the waitlist Built for Restaurants, hotels, food trucks, salons, and other small businesses From [TablesReady's pricing page](https://www.tablesready.com/pricing/), checked October 2026. [NextUp Walk-in vs TablesReady](https://nextupwalkin.com/compare/tablesready) - ### [thewaitlist](https://nextupwalkin.com/compare/thewaitlist) **Good fit for:** Running one walk-in line for free today, with 300 texts a month on its Free plan. Starting price $0/month (Free); Pro is $29/month Free plan or trial Yes: Free is $0/month, not a trial, with no card. Its first 10 shops get Pro free for a year Built for Walk-in shops running a walk-in line From [thewaitlist's pricing page](https://www.thewaitlist.com/pricing), checked October 2026. [NextUp Walk-in vs thewaitlist](https://nextupwalkin.com/compare/thewaitlist) - ### [TurnQueue](https://nextupwalkin.com/compare/turnqueue) **Good fit for:** One simple walk-in line with no texts and no phone numbers: free for its first 25 businesses, then $29 one time. Starting price $29 one time, not a monthly fee; its first 25 businesses get it free Free plan or trial Yes, a founding offer: free forever for the first 25 businesses (limited; whether spots remain was not confirmed); no trial found Built for Walk-in businesses with one line, such as salons, clinics, government offices and sports clubs: a QR token, a live wait estimate and a phone as the dashboard From [TurnQueue's pricing page](https://turnqueue.com/), as of Oct 27, 2026. [NextUp Walk-in vs TurnQueue](https://nextupwalkin.com/compare/turnqueue) - ### [WaitLink](https://nextupwalkin.com/compare/waitlink) **Good fit for:** A low-cost walk-in line in the browser, with text alerts on its $15 Pro plan. Starting price Pro $15/month (Starter is free) Free plan or trial Yes: Starter at $0 a month Built for Walk-in lines in the browser for barbershops, clinics, salons and restaurants, with tablet and lobby TV screens From [WaitLink's pricing page](https://waitlink.app/), as of Oct 26, 2026. [NextUp Walk-in vs WaitLink](https://nextupwalkin.com/compare/waitlink) - ### [Waitlist App](https://nextupwalkin.com/compare/waitlist-app) **Good fit for:** Many kinds of line in one app, including events and ticketing; Solo is $24.99 a month and Pro is $199 a month per location. Starting price Solo $24.99/month (up to 500 visits); Pro $199/month per location or $1,490 a year (up to 3,000 visits); Starter free (checked Oct 26, 2026). Free plan or trial Yes: Starter at $0, no card, up to 250 visits a month Built for Many kinds of line in one app: waitlists and bookings, events and ticketing, with modes for tattoo shops, karaoke and car services From [Waitlist App's pricing page](https://waitlistapp.org/pricing), as of Oct 26, 2026. [NextUp Walk-in vs Waitlist App](https://nextupwalkin.com/compare/waitlist-app) - ### [Waitlist Me](https://nextupwalkin.com/compare/waitlist-me) **Good fit for:** A simple waitlist: free without texts, or Premium at $34.99 a location with 1,000 texts. Starting price $34.99/month (Premium) Free plan or trial Yes, without text notifications Built for Restaurants, salons, retail and other businesses From [Waitlist Me's pricing page](https://www.waitlist.me/pricing), checked October 2026. [NextUp Walk-in vs Waitlist Me](https://nextupwalkin.com/compare/waitlist-me) - ### [WaitQ](https://nextupwalkin.com/compare/waitq) **Good fit for:** Walk-ins and bookings in one dashboard, with SMS or WhatsApp credits on every plan, from $27 a month billed annually. Starting price Starter $27/month billed annually (1 location, 5 staff accounts); Grow $49, Business $119 Free plan or trial No free plan found on the pages checked; a free 7-day trial Built for Walk-ins and bookings for restaurants, barbershops, salons, hotels, clinics and retail, with a TV screen for the line From [WaitQ's pricing page](https://waitq.app/pricing), as of Oct 25, 2026. [NextUp Walk-in vs WaitQ](https://nextupwalkin.com/compare/waitq) Listed alphabetically, not ranked. Prices change, so check each app’s own page for today’s. Names are trademarks of their owners; NextUp Walk-in isn’t affiliated with them. ## Common questions How did you pick these alternatives? They are the waitlist and queue apps we have full comparison pages for, each checked against the app’s own pricing page on the date shown. They are listed alphabetically, not ranked. We make NextUp Walk-in, so it is shown separately and labelled as ours. Is Waitwhile free for a small business? Waitwhile has a free plan for up to 50 visits a month. Its Starter plan starts at $31 a month for 1 location and 250 visits a month, and the price rises with visits and locations (waitwhile.com/pricing, as of October 31, 2026). What is the best Waitwhile alternative for a small walk-in business? It depends on your line. We make NextUp Walk-in, built for small walk-in shops such as barbershops, salons and repair counters: a live line on the customer’s phone, a now-serving TV and a door tablet on every plan, and the Walk-in plan is $29 a month for the first location. The other apps above are listed alphabetically, with figures from their own pricing pages. Can I move my customers over from Waitwhile? Into NextUp Walk-in, yes: import the export from your old system (Excel, CSV, Google Sheets or contacts), and NextUp Walk-in matches the columns and checks every row before anything is saved. For other apps, check their own import options. [Every walk-in waitlist app, compared](https://nextupwalkin.com/compare) ## Try it on a Saturday 14 days free, with every Pro feature. Set up a location in about two minutes. [Start your free trial](https://nextupwalkin.com/signup) [Take the tour](https://nextupwalkin.com/product) --- # Yelp Waitlist Alternative for Walk-in Shops | NextUp Walk-in Source: https://nextupwalkin.com/compare/yelp-guest-manager > Yelp Guest Manager Basic is $159/mo, or $129 on an annual contract. NextUp Walk-in’s Restaurant plan is $69/mo, month to month, with a waitlist and TV display. # Yelp Guest Manager alternative for walk-in shops Looking for a Yelp Guest Manager alternative for a walk-in shop? Here's how the NextUp app compares on price and what's included, and when Yelp Guest Manager might suit you better. [Start your free trial](https://nextupwalkin.com/signup?from=yelp-guest-manager) [See pricing](https://nextupwalkin.com/pricing) The NextUp app and Yelp Guest Manager side by side FeatureThe NextUp appYelp Guest Manager Starting priceWalk-in: $29/month for your first location, $19 for each additional one. Pro, with appointments: $59 and $39. 3 team members included per location, then $10/month eachBasic $159/month, or $129/month on an annual contract (up to 500 covers) Free plan or trialFree plan: 1 location, 1 team member, 50 check-ins a month (every app included), no card needed; paid plans have a 14-day trial with every Pro featureNo Online paymentsStripe's 2.9% + 30¢ online, plus NextUp Walk-in's 0.5% card fee (at most $1 a payment, never on tips). Your clients pay no booking feeCredit card holds on the Plus plan; no card rate published on its pricing page Built forShops that take walk-ins and bookings: barbershops, salons, tattoo, auto service, repair, groomingRestaurants: waitlist and reservations listed on Yelp, Google Search and Apple Maps Yelp Guest Manager figures are from [Yelp Guest Manager's pricing page](https://business.yelp.com/restaurants/yelp-restaurants-pricing/), as of Oct 19, 2026. Also from [Yelp’s page on annual contracts and early termination fees](https://business.yelp.com/restaurants/solutions/money-talks/), as of Oct 10, 2026. Prices change, so check theirs for today's. Yelp Guest Manager is a trademark of its owner; NextUp Walk-in isn't affiliated with it. ## What you get with the NextUp app - Customers join from a QR code or your link on their phone: no app, no account - Their place and wait, live on their phone - A now-serving TV Display for your waiting area - A Door Tablet for walk-ins without a phone - A Staff Screen to call, start and finish visits - A best time to come today, each person’s own wait, and family tickets for a parent and kids - Customer screens in English, Spanish, Vietnamese, Korean, Portuguese, Haitian Creole and Chinese - On Pro: online booking and a team calendar, with email reminders and deposits - Checkout in cash, by pay link, with a saved card or on a Stripe card reader - Your services and prices, and who each customer asks for - Your trade's own words, your logo and colors - Insights: busiest days and hours, waits, top services - Online tips tracked for each person, and on Pro, booth rent and suite rental collected for you - A read-only link so ChatGPT, Claude and other AI assistants can look up your live wait and hours - Passkey sign-in: Face ID, fingerprint or device PIN - Runs in any browser on a phone, tablet, computer or streaming stick, or in the NextUp app for Apple TV, Roku and Fire TV ## When Yelp Guest Manager might fit better Honestly: Yelp Guest Manager may suit you better if you run a restaurant and want your waitlist and reservations listed on Yelp itself, where diners already look for a table. NextUp Walk-in has no marketplace, so it doesn’t bring you Yelp’s diners. NextUp Walk-in’s Pro plan runs the walk-in line and the appointment book together, with checkout, your client list and email campaigns, priced per location. [Compare other waitlist apps](https://nextupwalkin.com/compare) ## What taking payments really costs The card rate is one line of the bill. The rest is the subscription, fees for each person on your team, and anything added on top of each payment. NextUp Walk-in is priced per location with 3 team members included at each, then $10 a month for each one after. It takes tips, bills, deposits, no-show fees, packages and memberships through Stripe, with Stripe's own fee and NextUp Walk-in's capped 0.5% card fee on top, never on tips. Yelp Guest Manager’s pricing page lists card holds on Plus but publishes no card rate. NextUp Walk-in’s rate is Stripe’s published rate plus NextUp Walk-in’s 0.5% card fee (at most $1 a payment, never on tips), the same for every business. - Stripe's 2.9% + 30¢ for a card payment online or 2.7% + 5¢ on a card reader, 0.8% by bank (at most $5) - NextUp Walk-in's card fee: 0.5% of a card payment, at most $1, and never on tips or rent - No booking or convenience fee for your clients: they pay the price on your menu - Team pay statements and payroll export: what each person is owed, less rent and advances [Every fee, with examples](https://nextupwalkin.com/pricing#processing-fees) ### Capped at $1 On top of Stripe's processing fee, NextUp Walk-in's fee is 0.5% of a card payment, never more than one dollar ($1). A $200 service and a $2,000 package carry the same $1 NextUp Walk-in fee. ### Tips stay yours NextUp Walk-in never charges a fee on tips. Only Stripe's processing fee applies, and you choose whether the tip or the business covers it. ### Not on everything Cash, gift-card redemptions, store credit you spend and booth rent carry no NextUp Walk-in fee. It only ever applies to card payments. ### No booking fee Your clients pay no booking fee to book with you online. ## What shop owners and clients complain about Of 53 recent 1–3 star reviews, the most common themes were bugs and outages (20), confusing screens or updates (18), having to use an app or log in (8), wait accuracy (7) and pricing and fees (6). “As the app is updated, devs are not aware or thorough enough and functionality is broken through updates.” The staff screen runs in a web browser, so there is nothing to install or update at the front desk. If the Wi-Fi drops, Call next, Start, Done and No-show are saved on the device and sent when the connection is back. The Terms of Service set a 99% monthly uptime target for signing in, joining a line and running it, with a credit when a month falls short. Monthly billing is canceled from Billing in the dashboard and runs to the end of the paid month. The 14-day trial has every Pro feature. A card is needed to start, but nothing is charged until the trial ends, when the plan is charged unless you cancel first. Source: recent 1–3 star reviews on the US App Store, read October 16, 2026. Themes were counted by keyword, so one review can count in several, and reviewers include both businesses and their clients. ## Questions about Yelp Guest Manager Is NextUp Walk-in cheaper than Yelp Guest Manager? As of Oct 19, 2026, Yelp Guest Manager's pricing page lists Basic at $159 a month month to month, or $129 a month on an annual contract, with up to 500 covers a month; Plus is $349, or $279 on an annual contract. Yelp's page on annual contracts states an early termination fee of $600 on Basic and $1,500 on Plus (as of Oct 10, 2026). NextUp Walk-in's Restaurant plan is $69 a month for the first location and $44 for each one after, with unlimited team members, on monthly billing. Shops that don't seat tables can use the Walk-in plan at $29. Does Yelp Guest Manager work for barbershops or salons? Yelp sells Guest Manager on its pages for restaurants, built around tables, covers and reservations. NextUp Walk-in is built for walk-in trades, from barbershops, salons and tattoo studios to auto shops and groomers, and has a Restaurant plan with a floor plan for restaurants. Will NextUp Walk-in list my restaurant on Yelp? No. Yelp Guest Manager lists your waitlist on Yelp, Google Search and Apple Maps, which can bring you new diners. NextUp Walk-in has no marketplace: guests join from a QR code at the door or your own link, follow their place in line live on their phone with no app to download, and are never shown another restaurant. Can guests see the waitlist on a TV with NextUp Walk-in? Yes. Every NextUp Walk-in plan includes a now-serving TV Display that runs in a browser, and NextUp Walk-in has native apps for Apple TV, Roku and Fire TV. You pair the TV with the six-character code on its screen. Also compare[The NextUp app vs Waitwhile](https://nextupwalkin.com/compare/waitwhile) [The NextUp app vs NextMe](https://nextupwalkin.com/compare/nextme) [The NextUp app vs Waitlist Me](https://nextupwalkin.com/compare/waitlist-me) [The NextUp app vs TablesReady](https://nextupwalkin.com/compare/tablesready) [The NextUp app vs Qtrac](https://nextupwalkin.com/compare/qtrac) [The NextUp app vs Qminder](https://nextupwalkin.com/compare/qminder) [The NextUp app vs Toast Tables](https://nextupwalkin.com/compare/toast-tables) [The NextUp app vs Squire](https://nextupwalkin.com/compare/squire) [The NextUp app vs Booksy](https://nextupwalkin.com/compare/booksy) [The NextUp app vs thewaitlist](https://nextupwalkin.com/compare/thewaitlist) [The NextUp app vs Fresha](https://nextupwalkin.com/compare/fresha) [The NextUp app vs Vagaro](https://nextupwalkin.com/compare/vagaro) [The NextUp app vs GlossGenius](https://nextupwalkin.com/compare/glossgenius) [The NextUp app vs QLess](https://nextupwalkin.com/compare/qless) [The NextUp app vs Mindbody](https://nextupwalkin.com/compare/mindbody) [The NextUp app vs Boulevard](https://nextupwalkin.com/compare/boulevard) [The NextUp app vs Square Appointments](https://nextupwalkin.com/compare/square-appointments) [The NextUp app vs WaitLink](https://nextupwalkin.com/compare/waitlink) [The NextUp app vs bavoli](https://nextupwalkin.com/compare/bavoli) [The NextUp app vs Barber-OS](https://nextupwalkin.com/compare/barber-os) [The NextUp app vs ScanQueue](https://nextupwalkin.com/compare/scanqueue) [The NextUp app vs Barbershop Manager](https://nextupwalkin.com/compare/barbershop-manager) [The NextUp app vs Quevo](https://nextupwalkin.com/compare/quevo) [The NextUp app vs Waitlist App](https://nextupwalkin.com/compare/waitlist-app) [The NextUp app vs theCut](https://nextupwalkin.com/compare/thecut) [The NextUp app vs WaitQ](https://nextupwalkin.com/compare/waitq) [The NextUp app vs MakeTheQueue](https://nextupwalkin.com/compare/makethequeue) [The NextUp app vs Ozync](https://nextupwalkin.com/compare/ozync) [The NextUp app vs HellaGood Next](https://nextupwalkin.com/compare/hellagood-next) [The NextUp app vs eWAIT](https://nextupwalkin.com/compare/ewait) [The NextUp app vs Servqueue](https://nextupwalkin.com/compare/servqueue) [The NextUp app vs TurnQueue](https://nextupwalkin.com/compare/turnqueue) ## Try it on a Saturday 14 days free, with every Pro feature. Set up a location in about two minutes. [Start your free trial](https://nextupwalkin.com/signup?from=yelp-guest-manager) [Take the tour](https://nextupwalkin.com/product) --- # Fade Factor Barbershop, Jacksonville NC | NextUp Walk-in Source: https://nextupwalkin.com/fade-factor > Fade Factor barbershop in Jacksonville, NC, and its owner Trinidad Corrales, a Founding Barber of NextUp Walk-in. Trinidad earns money from NextUp Walk-in. Years behind the chair **2**Locations Founding Barber The man behind the chair ## Barber. Owner. The name other barbers bring up. Trinidad Corrales doesn't just cut hair. He built a name. Since 2015 he has grown Fade Factor into a Jacksonville barbershop with two locations, a crew of barbers, and customers who won't sit in anyone else's chair. Behind the chair he is a master of the craft: the classic cut, the sharpest modern fade, the straight razor line-up done right. Behind the business he is something rarer, a barber who thinks like an owner. He runs two shops, leads a team, and sees what others miss, which is why he was the first to back NextUp Walk-in. Barber, entrepreneur and businessman, Trinidad has one standard: make every customer a customer for life. 01 ## The clipboard had to go. Every busy shop knows the clipboard: names scribbled in a hurry, a customer who says he was here first, a guy who gives up and walks out. Trinidad has run that line for years at two locations. He knew it cost chairs, time and customers. 02 ## He tried the rest. He tried other booking apps. In his experience they weren't built for how a barbershop really runs: a door that never stops opening, walk-ins mixed in with appointments, a crew that needs to see the line at a glance. He wanted something made for the chair. [See how NextUp compares](https://nextupwalkin.com/compare) 03 ## He said yes from day one. When NextUp Walk-in was still taking shape, Trinidad saw the value and believed in it. He didn't wait for it to be finished or popular. He put it to work when it mattered most. That is what makes him the Founding Barber. 04 ## And he keeps pushing. He's been a fierce advocate, from telling other barbers what works to pushing the product to get better. A shop owner who tells the truth about the tool he uses every day is worth more than any ad. Inside the shop ## Step inside Fade Factor. From the street to the chair, this is Fade Factor in Jacksonville, North Carolina: the room, the barbers, and the work. Classic Haircuts Modern Fades Beard Trims Razor Line-ups Walk-ins Welcome Customers for Life Classic Haircuts Modern Fades Beard Trims Razor Line-ups Walk-ins Welcome Customers for Life The craft ## What Fade Factor does best. 01 ### Classic Haircuts Clean, timeless cuts, finished properly. 02 ### Modern Fades Skin, taper and everything between, blended sharp. 03 ### Beard Trims Shaped and edged to fit the face. 04 ### Razor Line-ups Crisp edges with a straight razor. Walk-ins welcome at every location. ## Ask the barber who lived it. Barbers trust barbers. When a shop owner wants to know what it is really like to run a packed Saturday on NextUp Walk-in, Trinidad is the one to ask. He shares NextUp Walk-in with other shops through his own link in his Portal. The shop ## Fade Factor Barber Shop Opened in 2015 by Trinidad, Fade Factor is a locally owned shop with barbers who keep up with the latest cuts and styles: classic haircuts, modern fades, beard trims and razor line-ups. Walk-ins welcome. The goal at every chair is to make you a customer for life. ### Gumbranch Rd 2457 Gumbranch RdJacksonville, NC 28540 [Join the line](https://nextupwalkin.com/s/fade-factor-gumbranch) [Open in Google Maps](https://www.google.com/maps/search/?api=1&query=Gumbranch%20Rd%2C%202457%20Gumbranch%20Rd%2C%20Jacksonville%2C%20NC%2028540) ### Carolina Forest Blvd 391 Carolina Forest BlvdJacksonville, NC 28540 [Open in Google Maps](https://www.google.com/maps/search/?api=1&query=Carolina%20Forest%20Blvd%2C%20391%20Carolina%20Forest%20Blvd%2C%20Jacksonville%2C%20NC%2028540) Locations and hours are read live from NextUp Walk-in. --- # Features for Walk-in Shops | NextUp Walk-in Source: https://nextupwalkin.com/features > Every NextUp Walk-in feature in one index: the line and TV, booking, clients, checkout, team pay, marketing, your website, insights, and the plan for each. # Everything NextUp Walk-in does, in one index 77 features in 10 areas, grouped the way shops use them. Each link opens the page with the full detail, so this page stays a map, not a manual. - Pro Pro and Restaurant plans - Paid plans Every paid plan, not Free - Restaurant Restaurant plan ## The line, screens and apps 11 features QR check-in with no app to download, a live wait on every phone, and the screens and apps that run the floor. [Why NextUp Walk-in](https://nextupwalkin.com/features/why-nextup) [One visit, start to finish](https://nextupwalkin.com/features/one-visit) [Walk-in line and waitlist](https://nextupwalkin.com/product/waitlist-tv) [TV display](https://nextupwalkin.com/features/tv-display) [Check-in kiosk](https://nextupwalkin.com/features/check-in-kiosk) [Floor plan callingPaid plans](https://nextupwalkin.com/features/floor-plan-calling) [Multiple locationsPaid plans](https://nextupwalkin.com/features/multiple-locations) [Restaurant floor planRestaurant](https://nextupwalkin.com/industries/restaurants) [Phone, tablet and TV apps](https://nextupwalkin.com/apps) [Equipment and printers](https://nextupwalkin.com/equipment) [Free tools for the counter](https://nextupwalkin.com/tools) ## Clients and loyalty 9 features Client records and visit history for every business, Free included, with loyalty, gift cards and memberships on Pro. [Client profiles](https://nextupwalkin.com/features/client-profiles) [LoyaltyPro](https://nextupwalkin.com/features/loyalty) [Products and stock](https://nextupwalkin.com/features/products-and-stock) [Gift cardsPro](https://nextupwalkin.com/features/gift-cards) [Memberships and packagesPro](https://nextupwalkin.com/features/memberships-and-packages) [Store creditPro](https://nextupwalkin.com/features/store-credit) [Client referralsPro](https://nextupwalkin.com/features/client-referrals) [Client app and messages](https://nextupwalkin.com/features/client-app-and-messages) [Reviews and feedback](https://nextupwalkin.com/features/reviews-and-feedback) ## Appointments and calendar 9 features Online booking beside the walk-in line, with deposits or a card on file so missed appointments are covered. [Calendar and online bookingPro](https://nextupwalkin.com/features/calendar-and-online-booking) [No-show protectionPro](https://nextupwalkin.com/features/no-show-protection) [Calendar syncPro](https://nextupwalkin.com/features/calendar-sync) [Openings go to the linePro](https://nextupwalkin.com/features/openings-to-the-line) [Find next availablePro](https://nextupwalkin.com/features/find-next-available) [Crew bookingsPro](https://nextupwalkin.com/features/crew-bookings) [Group bookingsPro](https://nextupwalkin.com/features/group-bookings) [Event and party bookingsPro](https://nextupwalkin.com/features/event-bookings) [Repeat bookingsPro](https://nextupwalkin.com/features/repeat-bookings) ## Checkout and payments 8 features Card payments are live, through your own Stripe account: readers, pay links or a saved card, and cash. [Checkout and card payments](https://nextupwalkin.com/product/payments) [Card readers](https://nextupwalkin.com/features/card-readers) [Receipt printing](https://nextupwalkin.com/features/receipt-printing) [Split bills and close-out](https://nextupwalkin.com/features/split-bills-and-close-out) [Refunds](https://nextupwalkin.com/features/refunds) [Unpaid bills](https://nextupwalkin.com/features/unpaid-bills) [Who can take payment](https://nextupwalkin.com/features/who-can-take-payment) [Bill history](https://nextupwalkin.com/features/bill-history) ## Marketing that brings clients back 8 features Email campaigns, offer codes and flash sales for past clients who agreed to hear from you. Campaigns go out by email. [Email campaignsPro](https://nextupwalkin.com/features/email-campaigns) [Offer codesPro](https://nextupwalkin.com/features/offer-codes) [Flash salesPro](https://nextupwalkin.com/features/flash-sales) [Overdue regularsPro](https://nextupwalkin.com/features/overdue-regulars) [Client referralsPro](https://nextupwalkin.com/features/client-referrals) [Giveaways](https://nextupwalkin.com/features/giveaways) [Waivers and intake forms](https://nextupwalkin.com/features/waivers-and-intake-forms) [Automated journey emailsPro](https://nextupwalkin.com/features/automated-journey-emails) ## Team pay and payroll 7 features Each person’s pay statement, from tips and commission to booth rent. Your business pays your team. [Tips and team pay](https://nextupwalkin.com/features/tips-and-team-pay) [Payroll and booth rentPro](https://nextupwalkin.com/features/payroll-and-booth-rent) [Commissions and tip poolsPro](https://nextupwalkin.com/features/commissions-and-tip-pools) [Time clockPro](https://nextupwalkin.com/features/time-clock) [Layout MapPaid plans](https://nextupwalkin.com/features/layout-map) [Team goalsPro](https://nextupwalkin.com/features/team-goals) [Accounting reports](https://nextupwalkin.com/features/accounting-reports) ## Website and getting found 6 features Your own website built from your shop, and your check-in link everywhere customers already look. [Website builderPaid plans](https://nextupwalkin.com/website-builder) [Lookbook](https://nextupwalkin.com/features/lookbook) [Google and Instagram](https://nextupwalkin.com/features/get-found-online) [Apple Maps and Yelp](https://nextupwalkin.com/features/apple-maps-and-yelp) [Website widget](https://nextupwalkin.com/features/website-widget) [Connect apps and APIPaid plans](https://nextupwalkin.com/features/connect-apps-and-api) ## Insights and AI 8 features Walk-ins, waits and revenue against last period, with answers in plain words. [Insights](https://nextupwalkin.com/features/insights) [Ask about your businessPro](https://nextupwalkin.com/features/ask-about-your-business) [Review themesPro](https://nextupwalkin.com/features/review-themes) [How you comparePro](https://nextupwalkin.com/features/how-you-compare) [AI assistants](https://nextupwalkin.com/features/ai-assistants) [Export your data](https://nextupwalkin.com/features/export-your-data) [Your dashboard home](https://nextupwalkin.com/features/dashboard-home) [Search and shortcuts](https://nextupwalkin.com/features/search-and-shortcuts) ## By kind of shop 6 features The same line, set up for your trade — services, screens and wording that fit. [All industries](https://nextupwalkin.com/industries) [Restaurants](https://nextupwalkin.com/industries/restaurants) [Barbershops](https://nextupwalkin.com/industries/barbershops) [Hair salons](https://nextupwalkin.com/industries/hair-salons) [Nail salons](https://nextupwalkin.com/industries/nail-salons) [Service counters](https://nextupwalkin.com/industries/service-counters) ## Plans, trust and switching 5 features A Free plan, paid plans per location, and help moving over from another app. [Pricing & plan details](https://nextupwalkin.com/pricing) [Compare plans](https://nextupwalkin.com/compare) [Switching from another app](https://nextupwalkin.com/switching) [Referrals](https://nextupwalkin.com/referrals) [Security and privacy](https://nextupwalkin.com/security) --- # Accounting Reports for Your Accountant | NextUp Walk-in Source: https://nextupwalkin.com/features/accounting-reports > Sales, tax, tips, fees and payouts by period as PDF, Excel and CSV, with a journal for QuickBooks or Xero. Close and lock the books. On every plan. Every plan # Hand your accountant the whole month The Accounting page gathers sales, tax, tips, fees and payouts for any period, with files your accountant can open or import. It also checks that the numbers tie. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/accounting-reports#how) - PDF, Excel and CSV - QuickBooks and Xero journal - Numbers checked to tie - Lock closed days ## One download, everything inside Pick a month, a quarter, a year, the year to date or your own dates. Download all, or take any single report from its row. - **Complete report.**One PDF with a cover page, a table of contents and every report, with links and bookmarks. - **Complete workbook.**One Excel file with a Contents tab and a tab for each report. - **Full package.**A ZIP with both, plus every report as its own PDF, Excel workbook and CSV. - **One location or several.**Choose one, a few, or leave it on all locations. **Accounting · MoneySummary**A column for each month **Daily sales**PDF · Excel · CSV **Sales tax**By location and rate **Payouts reconciliation**PDF · Excel · CSV **Transactions**Every payment Download all: complete report, complete workbook or full package. Example: the Accounting page for Fade Room Barbershop. ## The reports your accountant asks for Each one is built from your real bills and payments, so there is nothing to retype. - **Summary.**Sales by category, refunds, card fees, sales tax, tips and deposits held for others. - **Payment methods and tax.**Cash, pay link, saved card, card reader and gift cards, with tax by location and rate. - **Transactions.**Every payment with its bill number, client, tip, refunds and Stripe payment. - **Exceptions.**Canceled bills, refunds and lowered prices, by who did them and who approved them. **Transactions · September** Payments**318** Tips**$1,842** Refunded**$65Bill 1204 · Marcus T.**Card reader · tip $6 **Bill 1205 · Dante R.**Pay link · tip $8 **Bill 1206 · Luis M.**Cash Each bill has its own number at its location. Example: the Transactions report. ## Check that it ties, then lock it The page checks its own work, and once the period is closed an owner can lock it. - **Bills add up.**It checks that bills equal what paid them and that card bills are in NextUp Walk-in’s payment records. - **Stripe matches.**It checks what arrived in your Stripe account. Press Sync with Stripe first; the package does it for you. - **Balances reconcile.**Tips against team statements, gift card balances and store credit against their history. - **Lock the books.**An owner locks through a finished day. Cash tips and close-outs on or before it can’t change. **Accounting · ChecksBills tie to payments**Ties **Sent to Stripe arrived**Ties **Gift card balances**Ties **Books locked through**Sep 30 An owner can reopen a lock by saying why. Example: the checks and the lock at the bottom of the page. ## How it works - 1 ### Pick the period Open Accounting under Money. Choose the dates and the locations. - 2 ### Download Take the complete report, the workbook or the full package, or one report from its row. - 3 ### Send it on Give your accountant the files, or import the journal CSV into QuickBooks or Xero. ## Who it’s for - ### Barbershop At month end the owner downloads the full package. Sales, tips by barber and the sales tax all arrive in one ZIP. - ### Salon Booth rent, gift cards and each stylist’s sales and product commission have their own lines in the reports. - ### Restaurant Daily sales, sales tax by rate and tips by server come from the bills paid at the table. ## The small things - ### QuickBooks and Xero A chart of accounts and a journal CSV that imports into either. - ### Gift cards, deposits and more Issued, redeemed and still owed, plus deposits, packages, memberships and booth rent when you use them. - ### Numbered bills Bill 1, 2, 3 at each location, with no gaps, on the checkout and the receipt. - ### Your time zone Days and months follow each location’s own time zone. - ### Payroll on its own page Commission, hours and pay for your payroll provider are on the Payroll page. ## Questions Which plan has the Accounting page? Every plan. It keeps working if your subscription lapses, so you can always get your records. Who can download the reports? Owners always can, and managers when you let managers download data. Is this tax or accounting advice? No. NextUp Walk-in doesn’t give tax or accounting advice. The records are for you and your accountant. ## Goes well with - [Export your dataVisits, catalog and activity to Excel or CSV.](https://nextupwalkin.com/features/export-your-data) - [InsightsThe numbers behind the line, on one page.](https://nextupwalkin.com/features/insights) - [Multiple locationsReport on one shop or all of them.](https://nextupwalkin.com/features/multiple-locations) ## Close the month in minutes Start the free trial, take a few payments, then open Accounting under Money. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # AI Assistants: ChatGPT and Claude | NextUp Walk-in Source: https://nextupwalkin.com/features/ai-assistants > ChatGPT, Claude and other assistants can read your public wait, services and hours, then send customers to your page. Read-only, on every plan. Every plan # Let ChatGPT and Claude send customers your way An AI assistant can look up your live wait, services and hours, then hand the customer your link to join or book. It is read-only, and there is nothing for you to set up. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/ai-assistants#how) - Read-only - No sign-in - Nothing to set up - Customer finishes on your page ## What an assistant can read Assistants that support MCP connect to app.nextupwalkin.com/mcp. They see only what your public Check-in Page already shows. - **Find a business.**By city and trade, so someone asking for “a barber near me” can be pointed to you. - **Live wait.**Whether you are open and about how long the wait is. - **Services and hours.**What you offer and when you are open. - **Times to book.**Times open for booking, where you take appointments. **What it can readLive wait**Open · about 20 minutes **Services**Haircut · Beard trim · Kids’ cut **Hours and open times**Today 9 AM to 6 PM The same things your Check-in Page already shows. Example: what an assistant sees for a barbershop. ## What it can never do It is built so that you do not have to trust it with anything. - **Read-only.**It cannot join anyone, book, check in or change anything. - **No sign-in.**Nobody signs in to NextUp Walk-in, and there is nothing for your business to connect. - **Public information only.**Nothing about your clients, your team’s pay or your sales is shared. **Assistant accessRead your public wait**Allowed **Read services and hours**Allowed **Join, book or change anything**NeverBlocked Example: what the connection allows. ## The customer finishes on your page The assistant gives the customer your link. They join the line or book on your own page, in your branding. - **Your page, your rules.**Check-in questions, deposits and booking rules all still apply. - **Every kind of business.**It covers all business types, on every plan. - **You can connect them yourself.**Add the server address as a custom connection in ChatGPT or a custom connector in Claude. **Connect an assistantServer address**app.nextupwalkin.com/mcpCopy **ChatGPT**Custom MCP connection **Claude**Custom connector Example: the two ways to connect an assistant. ## How it works - 1 ### Nothing to turn on Your public information is already available. - 2 ### Assistant connects It uses the server address, with no sign-in. - 3 ### Customer asks About a wait, a service or an open time. - 4 ### Customer joins or books On your own page, in your branding. ## Who it’s for - ### Barbershop “Who has the shortest wait for a cut?” can end with your join link. - ### Groomer An owner asks for a groomer with an open time Saturday, and gets your booking page. - ### Restaurant A hungry guest asks how long the wait is and goes straight to your Check-in Page. ## The small things - ### Read-only by design It cannot join anyone, check in, book or edit. - ### Same as your public page It shows only what your Check-in Page already shows. - ### Not listed in the stores yet Assistants can connect with the server address. Listings in the assistants’ own directories are still pending. ## Questions Which plans have it? Every plan, with nothing for your business to set up. Can an assistant book or check someone in? No. It is read-only. The customer finishes on your own join or booking page. Is NextUp Walk-in listed in ChatGPT’s or Claude’s directory? Not yet. Assistants can connect with the server address, and listings in their directories are still pending. Does it see my clients? No. It shows only what your public Check-in Page already shows. ## Goes well with - [Connect apps and APIWebhooks and API keys for your own tools.](https://nextupwalkin.com/features/connect-apps-and-api) - [Google and InstagramYour link and QR code where customers look.](https://nextupwalkin.com/features/get-found-online) - [Website widgetYour live wait on your own website.](https://nextupwalkin.com/features/website-widget) - [All integrationsEverything NextUp Walk-in connects to.](https://nextupwalkin.com/integrations) ## Be the answer when someone asks an assistant Start the free trial and set up your Check-in Page. Assistants read it from there. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Apple Maps and Yelp: Add Your Link | NextUp Walk-in Source: https://nextupwalkin.com/features/apple-maps-and-yelp > Copy-ready links and steps for your Apple Maps place card and Yelp page, with the bookings each one brings in counted. On every plan. Every plan # Let people join or book from Apple Maps and Yelp Copy a tagged link from the Get Found Online page, add it to your Apple Maps place card and your Yelp page, and see how many bookings each one brought in. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/apple-maps-and-yelp#how) - Copy-ready links - Steps for each place - Bookings counted - You paste it in yourself ## On your Apple Maps place card Customers who find you on Apple Maps can go straight to your line or your booking page. - **A copy button.**The Get Found Online page has the link ready, ending in a tag for Apple, with a Copy button so the right one is pasted. - **Where it goes.**Sign in at business.apple.com, open your place card and add the link as its Schedule appointment action. - **No booking? A website action.**If online booking is off, use a website or order action instead. - **You stay in control.**You paste the link in yourself. Nothing is posted for you. **Get Found OnlineApple Maps**Schedule appointment linkCopy **Your link**Tagged so bookings are counted **Steps**business.apple.com, your place card Example: the Apple Maps step on Get Found Online. ## On your Yelp page Your Yelp page can send people to your own page instead of a dead end. - **One paste.**Paste your link into the Website field on your business page at Yelp for Business. - **Its own tag.**The Yelp link has its own tag, so the page can tell Yelp visits apart from Apple Maps ones. - **Works with the other places.**The same page covers your Instagram bio and Google profile. See the Google and Instagram page. **Get Found OnlineYelp**Website field linkCopy **Steps**Yelp for Business, your page Each link ends in its own tag. Example: the Yelp step on Get Found Online. ## See what each one brought in Online bookings that start from either link are counted for you. - **Last 30 days.**The page shows the bookings each link brought in over the last 30 days. - **Know where to spend time.**If one place sends more, keep its photos and hours fresh first. - **Booking needs Pro.**On the Walk-in plan the same link opens the line to join instead of a booking page. **Bookings from your links** Apple Maps**14** Yelp**9** Last 30 days Counted for the last 30 days. Example: bookings by source for a salon. ## How it works - 1 ### Open Get Found Online Find it in the dashboard sidebar. - 2 ### Copy the link Use the Copy button next to the Apple Maps or Yelp step. - 3 ### Paste it in Add it where the steps say, in Apple Business or Yelp for Business. - 4 ### Check the count Come back to see the bookings each one brought in. ## Who it’s for - ### Barbershop Someone searching “barber near me” lands on your wait and joins from their phone. - ### Nail salon A Yelp visitor books a time on your own page, not on someone else’s listing. - ### Auto shop A driver on Apple Maps taps through to your page and sees your services. ## The small things - ### A QR code too The same page has your QR code to print for the door or the counter. - ### Nothing posted for you You add the link yourself, and you can change it any time. - ### On every plan Including Free. Booking from the link needs Pro. ## Questions Which plans have it? Every plan. Online booking from the link needs Pro; on the Walk-in plan the link opens the line to join. Does adding a link change where I rank? No. It sends people from your listing to your page. It does not change where Apple Maps or Yelp rank your business. Does NextUp Walk-in post to Apple Maps or Yelp for me? No. You copy the link and add it yourself, using the steps on the page. How are bookings counted? Each link ends in its own tag, so bookings that start from Apple Maps or Yelp are counted on Get Found Online for the last 30 days. ## Goes well with - [Google and InstagramYour link and QR code for Google and Instagram.](https://nextupwalkin.com/features/get-found-online) - [Website widgetYour live wait and a join button on your site.](https://nextupwalkin.com/features/website-widget) - [All integrationsEverything NextUp Walk-in connects to.](https://nextupwalkin.com/integrations) ## Be one tap from Apple Maps and Yelp Start the free trial, copy your links and add them to your listings. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Ask About Your Business: Plain Answers | NextUp Walk-in Source: https://nextupwalkin.com/features/ask-about-your-business > Ask about sales, busy times, top services and regulars in plain words and get answers from your own numbers. On Pro and the free trial. Pro # Ask a question. Get the answer from your numbers. In the dashboard, open Help and choose Ask about your business. Type a question in plain words and get a plain answer, with a short bar list when a picture helps. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/ask-about-your-business#how) - Plain words - From your own books - Never names a client - Up to 400 days back ## Questions you would ask a bookkeeper Sales, busy times, services and regulars. It answers in sentences, not a spreadsheet. - **How were my sales last month?**Sales, tips and averages from the same books as Accounting. - **Who sold the most this week?**Each team member’s visits, sales, average ticket and tips. - **Which services do clients pick most?**Top services from Insights. - **Are my wait quotes right?**How quoted waits compare with the real ones. **Ask about your businessHow were my sales last month?**You **You sold $18,420 in September, with $3,160 in tips.**From your Accounting books **Which services do clients pick most?**You Example: a question about last month’s sales. ## Find the quiet times and the lost regulars Questions about when you are busy and who has drifted away, answered with counts. - **When is my quietest time on weekdays?**Busy times come from Insights. - **How many clients haven’t been back in a while?**Counts of regulars gone quiet, from the Retention page, never names. - **A picture when it helps.**A short bar list shows up beside the answer. - **Up to 400 days at a time.**And a year for sales. **Ask about your business** Walk-ins by weekday hour **When is my quietest time on weekdays?**You **Tuesday and Wednesday, 1 to 3 PM.**Fewest walk-ins over the last 90 days Example: the answer comes with a short bar list. ## Private by design It reads your numbers and nothing else, and it tells you where each one came from so you can check. - **Only your business.**It only sees your own numbers, and it never names a client. - **You see what you should.**Owners can ask. Managers can too while you let managers download data. - **Team members see their own.**Someone signed in with their own email sees only their own sales and tips. - **Check what matters.**Compare anything important with the page the number comes from. Answers can be wrong. **Who can askOwner**Sales, busy times, regulars **Manager**While downloads are allowed **Team member**Their own sales and tips only Example: who can ask, and what they see. ## How it works - 1 ### Open Help In the dashboard, choose Ask about your business. - 2 ### Type a question Use plain words, the way you would ask a person. - 3 ### Read the answer A sentence, with a short bar list when a picture helps. - 4 ### Check the source Compare anything important with the page it came from. ## Who it’s for - ### Barbershop “When is my quietest time on weekdays?” before planning a slow-day special. - ### Salon “Which services do clients pick most?” before changing the menu. - ### Restaurant Team figures are per server. Read the regulars counts with care, since they matter less here. ## The small things - ### The same numbers as the pages Sales come from Accounting. Busy times and services come from Insights. - ### For every kind of business It uses neutral words: team members, services, visits and clients. - ### Never names a client It only reads numbers, and only your own. - ### Explains your setup too Besides your numbers, the assistant explains how to set things up. ## Questions Which plans have it? Pro and the free trial. On the Walk-in plan the assistant says the question needs Pro and points you to Billing. Can it see my clients’ names? No. It only reads numbers, never names a client, and only sees your own business. Can it be wrong? Yes. Check anything important against the page the number comes from. How far back can I ask? Up to 400 days at a time, and a year for sales. ## Goes well with - [InsightsThe pages the answers come from.](https://nextupwalkin.com/features/insights) - [Accounting reportsThe books behind every sales answer.](https://nextupwalkin.com/features/accounting-reports) - [Overdue regularsBring back the clients who have gone quiet.](https://nextupwalkin.com/features/overdue-regulars) - [Review themesWhat clients keep mentioning.](https://nextupwalkin.com/features/review-themes) ## Stop digging through reports Start the free trial and ask your first question about your own numbers. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Automated Journey Emails | NextUp Walk-in Source: https://nextupwalkin.com/features/automated-journey-emails > Win-back and no-show follow-up emails that send themselves, to clients who agreed to hear from you. Rebooking reminders are on every plan. Pro # Follow-up emails that send themselves Turn on a win-back, a rebooking reminder or a gentle no-show check-in for a location, and the emails go out on their own, only to clients who agreed to hear from you. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/automated-journey-emails#how) - Win-back, rebooking, no-show - Off until you turn it on - Stops when they come back - Email only ## Three ready-made journeys Find them in the Automations card on the Email Marketing page. Each is set per location, and the owner turns it on with its switch. - **Win-back.**For clients who have not been back. The first email goes 45 days after their last visit by default (30 to 120), a second 7 days later and a last one 14 days after that. - **Rebooking reminder.**For clients likely due back. The first goes 28 days after their last visit by default (7 to 365), then one nudge 7 days later. On every plan. - **No-show follow-up.**A kind email about 2 hours after a missed appointment is marked a no-show, then one soft check-in about a week later. - **Your own offer.**Add your own offer wording to the win-back’s second email, if you like. **AutomationsWin-back**First email 45 days after the last visit **Rebooking reminder**First email 28 days after the last visit **No-show follow-up**About 2 hours after a missed appointment Switch each one on or off for each location. Example: the Automations card for one location. ## Yours to edit, with a preview Nothing is sent that you have not seen. Preview who would start, and change the wording if you want your own voice. - **Preview next 7 days.**Shows about how many clients would start a journey. It sends nothing. - **Change the timing.**Enter the days and click Apply. The no-show follow-up timing cannot be changed. - **Your own copy.**Edit a step’s subject and text, then Save my copy. The standard email is never changed. - **Fill-ins.**{{first_name}}, {{business_name}}, {{last_service}} and {{offer_text}} are filled in for each client. **Win-back** In progress**23** Sent, last 30 days**61Email 1**Day 45 · “It’s been a while” **Email 2**7 days later · your offer wording **Email 3**14 days after that The card also shows journeys finished in the last 30 days. Example: a win-back journey at a salon. ## Careful by design Journeys follow the same consent rules as campaigns, and a few more that keep them from becoming a nuisance. - **Only clients who agreed.**Those who ticked “Stay in the loop” at check-in. Their latest answer counts. - **They leave when they return.**A client leaves a journey as soon as they visit again or book an appointment. - **A cap on volume.**At most 1 journey email per client in 7 days and 4 in 30 days, across all automations. - **Sensible hours.**Emails go out only between 9 AM and 7 PM in the location’s time zone, with your postal address and an unsubscribe link. **Who gets a journeyAgreed to your emails**Latest answer counts **On your unsubscribe list**Never emailedLeft out **Outside 9 AM to 7 PM**Waits and goes later Example: the rules each journey email passes. ## How it works - 1 ### Open Automations On the Email Marketing page, find the card for your location. - 2 ### Check the timing Keep the days or change them, then Preview next 7 days. - 3 ### Turn it on The owner switches the journey on for the location. - 4 ### Watch it work The card shows clients in progress, emails sent and journeys finished. ## Who it’s for - ### Barbershop A win-back for the regular who skipped a month, without anyone remembering to write it. - ### Nail salon A rebooking reminder about four weeks after a fill, when it is time for the next one. - ### Dog groomer A kind check-in after a missed appointment, so the client feels welcome back. ## The small things - ### One unsubscribe covers all The link in any journey email stops your journey, campaign and rebooking emails to that address, unless they agree again on a later visit. - ### Managers can look Managers can see Automations. Only the owner can change them. - ### One reminder switch The rebooking reminder here and the one in Location settings are the same switch, so nobody gets two first reminders. - ### Counts toward your daily limit Journey emails count toward your daily email limit. One that cannot go out yet waits and goes later. ## Questions Which plans have it? Win-back and no-show follow-up are part of Pro and the Restaurant plan, and the free trial includes them. The rebooking reminder is on every plan, including Free. Who gets them? Only clients who ticked “Stay in the loop” at check-in, never anyone on your unsubscribe list or whose address bounced. Imported client records get none until they check in and agree. What if a client comes back mid-journey? They leave the journey as soon as they visit again or book an appointment. ## Goes well with - [Email campaignsOne-time emails to the clients who said yes.](https://nextupwalkin.com/features/email-campaigns) - [Overdue regularsSee who is past due for a visit.](https://nextupwalkin.com/features/overdue-regulars) - [No-show protectionDeposits and card on file for booked visits.](https://nextupwalkin.com/features/no-show-protection) - [Marketing tourAll the ways to bring clients back.](https://nextupwalkin.com/product/marketing) ## Let the follow-ups run themselves Start the free trial and switch on your first journey for a location. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Bill History: Search and Export Bills | NextUp Walk-in Source: https://nextupwalkin.com/features/bill-history > Search every bill by date, customer, phone or location, see totals for what you filtered, open the receipt and export to Excel. On every plan. Every plan # Find any bill in seconds The History tab on the Checkout page lists every bill with filters that work across all your data, running totals for what you filtered, and one tap to the receipt. Export what you see to Excel. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/bill-history#how) - Filter by date, status, customer, phone, bill or location - Totals for everything that matches - Receipt, PDF and email - Export to Excel ## Filter the whole history, not just the page Filters and sorting run on the server, so you search every bill you have ever taken, however long the list. - **Quick ranges.**Today, This Week, This Month and This Year above the table. The table’s date filter is your own range. - **Find a bill.**By status, customer, phone, bill number or location, sorted any way and paged. - **Totals that match.**A line shows the bills, the amount collected and the amount refunded across everything the filters match, not just the rows on screen. **Checkout · History** Bills**142** Collected**$6,310** Refunded**$85Bill 214**Maria L. · Oct 28Paid **Bill 213**Sam T. · Oct 28Refunded Today · This Week · This Month · This Year Example: the History tab. ## Tap a row, see the whole bill A drawer opens beside the list, full width on a phone, with everything about that bill. - **What was sold.**The status, date and time, location, bill number, each service and the amount. - **Who it was.**The phone and email on file, a link to the client’s profile, and a plain line on whether they will be flagged next visit. - **The receipt.**View it, download a PDF, or email it. **Bill 214 · PaidHaircut**Oct 28 · 10:30 AM · Main St$35.00 **Download PDF**Branded receipt **Email receipt**To the address on file Open client profile Example: one bill’s details. ## Take it to your books Whatever you filtered is what you export. - **Excel in one click.**The filtered bills download as a spreadsheet. The quick range you picked is the range you get. - **Refunds in the same list.**A refunded bill stays in the list with its status, so your totals show both sides. - **More in Accounting reports.**Reports for your accountant are on their own page. **History · Exporthistory.xlsx**This Month · 142 bills **Matches your filters**Not just the page Export Example: exporting a month. ## How it works - 1 ### Open Checkout, then History On the dashboard. - 2 ### Pick a range A quick range, or your own dates. - 3 ### Filter By customer, phone, status, bill number or location. - 4 ### Open or export Tap a row for the receipt, or export to Excel. ## The small things - ### Refunds A refunded bill keeps its place in the list, with its status. - ### Reprint Print a paid bill’s receipt again any time. - ### Unpaid tab Bills still owed have their own tab, with Collect. ## Questions Which plans have it? Every plan, Free included. Does the export match what I see? Yes. It follows the filters and the quick range you picked, and covers all the bills that match, not only the current page. Can I find one customer’s bills? Yes. Filter by customer name or phone number, and the totals line adds up just their bills. Can I email a receipt to someone else? Yes. Email goes to the address on file, or any address the customer gives you. ## Goes well with - [Receipt printingPrint an itemized receipt at checkout, and reprint any paid bill later.](https://nextupwalkin.com/features/receipt-printing) - [Accounting reportsReports your accountant can use.](https://nextupwalkin.com/features/accounting-reports) - [RefundsAny amount, with a reason, back the right way.](https://nextupwalkin.com/features/refunds) ## Answer “did they pay?” in a tap Start the 14-day trial and open your first bill in History. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Barbershop Booking App with a Walk-in Line | NextUp Walk-in Source: https://nextupwalkin.com/features/calendar-and-online-booking > A calendar and booking page beside your walk-in line, with deposits, reminders and repeat visits. Part of the Pro plan. Pro # Appointments beside your walk-in line Customers book a time from your Check-in Page. Your team sees every appointment on one calendar, by day, by week or as a list, next to the live line. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/calendar-and-online-booking#how) - Day, Week or List - Book, move and block time - Deposits and reminders - Weekly or monthly repeats ## One calendar for the whole team See a location’s appointments by person on a day, by day in a week, or as a list. Times are always in the location’s time zone. - **Book in a tap.**Tap empty time or press New, pick the day, time, person and service, and save. Matching clients appear as you type. - **Move by dragging.**Drag an appointment to a new time, or open it and press Move. You can tell the customer the new time. - **Block time.**Close a stretch for one person, or the whole day. Blocked time closes those slots to online booking. - **Clashes are flagged.**A move or booking that clashes says why and offers Move anyway or Book anyway. **Calendar · ThursdayMaria L.**10:00 · Haircut · with DaniDeposit paid **Sam T.**11:15 · Beard trim · with Marcus **Blocked**12:00 to 1:00 · Dani · weekly **Chris P.**2:30 · Haircut · with Marcus Day · Week · List Example: a day on the calendar at Fade Room Barbershop. ## Customers book from your Check-in Page They pick a service, a team member (or anyone), a day and a time, one step at a time. Only open times are shown. - **Checked as they book.**Times fit the service’s length, the person’s working hours and their blocked time. - **No double booking.**Two customers can’t both take the last place in a slot. - **Repeat visits.**Regulars can book a weekly, every-two-weeks or monthly series of up to 12 visits at once. - **Self-serve changes.**Each confirmation links to reschedule or cancel, up to 2 hours before. **Book an appointmentService**Haircut · 30 min **With**Anyone **Day**Thursday **Afternoon**2:00 · 2:15 · 2:30 · 3:00 Reminders: Email me a reminder Example: the booking steps on the Check-in Page. ## Deposits, reminders and a waitlist Protect the booking and keep customers on time, without chasing anyone. - **Deposits or a card on file.**Charged on your own Stripe account. See No-show protection. - **Reminders.**A confirmation when they book, then reminders 24 hours and 1 hour before, by email. - **Tell me if a time opens.**On a full day, customers can ask to hear when a time frees up. - **Canceled times go to your line.**The first waiting walk-in it fits is offered the time, and has 5 minutes to take it. **Waitlist for openings** Waiting**4** Reminders sent**18Jo R.**Friday · Haircut · with Dani **Ty B.**Friday or Saturday · Beard trim Everyone hears at once. Whoever books first gets the time. Example: people waiting for an opening. ## How it works - 1 ### Turn on appointments In Location settings, choose a slot length and how many days ahead people can book (7 to 60). - 2 ### Set hours and blocks Give each person weekly hours and block time off from their profile on the Staff page. - 3 ### Share your link Customers book from the QR code or check-in link, and the calendar fills in. ## Who it’s for - ### Barbershop Keep the walk-in line for the afternoon rush and let regulars book their standing Saturday cut as a monthly series. - ### Salon Book color appointments with a deposit, block a stylist’s lunch every Tuesday, and let “anyone” fill the gaps. - ### Tattoo studio Hold an artist’s afternoon for a long session with a deposit, and send the reminder to the client by email. ## The small things - ### Walk-ins and appointments together Booked time counts in wait estimates, so walk-in quotes stay realistic. - ### My calendar A team member with their own sign-in sees their own bookings. - ### Print the day Print a day, a week or a list from the Calendar options. - ### Book their next visit After checkout, offer up to three open times for the client’s next visit. - ### Your cancellation policy Add policy text that customers see when they book. ## Questions Which plans have the calendar and online booking? They are part of Pro (and Restaurant), and the free trial includes them. On Walk-in and Free the Appointments page shows an upgrade card. Can I keep it walk-ins only? Yes. Appointments are a switch in each location’s settings, and walk-ins run beside them when it is on. ## Goes well with - [No-show protectionA deposit or card on file at booking.](https://nextupwalkin.com/features/no-show-protection) - [Calendar syncBookings on your own calendar, and your events closing slots.](https://nextupwalkin.com/features/calendar-sync) - [Memberships and packagesRecurring plans and prepaid bundles.](https://nextupwalkin.com/features/memberships-and-packages) ## Fill the calendar, keep the line Start the free trial, turn on appointments, and share your booking link. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Calendar Sync: Google Calendar for Teams | NextUp Walk-in Source: https://nextupwalkin.com/features/calendar-sync > Connect Google Calendar so personal events close booking slots and appointments show on your calendar. Part of the Pro plan. Pro # Your calendar and your bookings agree Each team member can connect their Google Calendar. Personal events close those times for booking, and their appointments appear on their calendar. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/calendar-sync#how) - Set per person - Personal events close slots - Appointments on your calendar - Apple, Google or Outlook links ## Connect Google Calendar, one person at a time Open the team member’s profile from the Staff page, or let them do it from their own sign-in, and follow the Google prompt. - **Set per person.**One person connecting their calendar doesn’t affect anyone else. - **Personal events close times.**A dentist visit on their calendar stops customers booking that time. - **Appointments go the other way.**Their appointments in the NextUp app appear on their calendar. - **Only real openings.**Customers booking online see times when that person is actually free. **Dani K. · ProfileGoogle Calendar**Connected **Weekly hours**Tue to Sat · 9:00 to 5:00 **Blocked time**Every Tuesday · 12:00 to 1:00 Personal events close booking times too. Example: a stylist’s profile at Sage & Shear Salon. ## It works with hours and blocked time Sync adds to the rules you already set. It never replaces weekly hours or time you block yourself. - **Weekly hours.**Each person has their own hours for taking bookings. - **Blocked time.**A whole day, a range of days, a few hours, or a weekly repeat for up to a year. - **Anyone bookings.**When a customer books “anyone”, a time closes only when nobody on the team is free. - **Team members block their own time.**Owners and managers can block anyone’s. **Open times · Friday9:00**Dani and Marcus free **10:00**Marcus free **11:00**Nobody freeClosed Example: which times customers can book. ## See bookings where you already look The Calendar options menu has Calendar links, so bookings show in Apple, Google or Outlook. - **Add to my calendar.**Open an appointment and add it to your own calendar. - **Times stay in the location’s time zone.**Whatever the device is set to. **Calendar optionsCalendar links**Apple, Google or Outlook **Waitlist for openings**4 waiting **Print this day, week or list** Example: the gear menu on the Calendar. ## How it works - 1 ### Open the profile From the Staff page, or from the team member’s own sign-in. - 2 ### Allow Google Calendar Follow the Google sign-in prompt to allow access to the calendar. - 3 ### Take bookings Personal events close those times, and appointments appear on their calendar. ## Who it’s for - ### Barbershop A barber who coaches Saturday mornings puts it on Google Calendar once, and those slots never get booked. - ### Salon Stylists who keep a personal calendar see every color appointment on it, beside the school pickup. - ### Massage studio A therapist who teaches a weekly class blocks it from her own calendar, not from the front desk. ## The small things - ### Self-serve Team members can connect from their own sign-in. - ### No effect on others Each person connects, or doesn’t, on their own. - ### Hours stay yours Weekly hours and blocked time keep working alongside sync. ## Questions Which plans have calendar sync? It is part of Pro, with appointments and online booking. The free trial includes it. Does connecting one person change the whole shop? No. Sync is set per person, so only that team member’s times are affected. Do I need Google Calendar? Google Calendar sync is how personal events close slots. For Apple, Google or Outlook, Calendar links show your bookings there. ## Goes well with - [Calendar and online bookingAppointments for every location and team member.](https://nextupwalkin.com/features/calendar-and-online-booking) - [Time clockHours your team already records.](https://nextupwalkin.com/features/time-clock) - [No-show protectionDeposits and a card on file.](https://nextupwalkin.com/features/no-show-protection) ## Stop double-booking your own life Start the free trial and connect your first calendar. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Card Readers: Stripe S700 and M2 | NextUp Walk-in Source: https://nextupwalkin.com/features/card-readers > Optional Stripe card readers: the S700 at the counter, or an M2 paired to a phone in the NextUp app. Pay links and QR codes need no hardware. Every plan # Take cards at the counter, if you want to A reader is optional. Every business takes cards with no hardware, using a pay link or QR code. When you want the full front-desk experience, add a Stripe reader and the bill closes itself. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/card-readers#how) - No reader needed to start - Stripe S700 at the counter - Stripe M2 in the NextUp app - Money goes to your own Stripe ## At the counter A smart reader with its own screen. The customer picks a tip, taps their card, and the bill closes itself in NextUp Walk-in. - **Stripe Reader S700.**The reader NextUp Walk-in has tested most. It connects over Wi-Fi, or Ethernet with Stripe’s hub or dock. - **Tip on the reader.**The customer chooses their tip, then taps, inserts or swipes. - **Charged from the bill.**No amounts typed in twice. - **Added in a minute.**Type the code the reader shows into Checkout, then Card readers. **Checkout · Card readersFront desk**Stripe Reader S700 · OnlineReady **Add a reader**Enter the code the reader shows Example: a reader added under Card readers. ## At the chair, in the app A team member can take a card away from the counter, using their phone. - **Stripe Reader M2.**A small Bluetooth reader a team member pairs to their phone in the NextUp app. - **Tap to Pay on Android.**A team member’s Android phone takes a contactless card in the NextUp app, with no reader. - **Mix and match.**One bill can be paid in parts: cash, a reader, and a customer paying their share on their phone. - **Already have a WisePOS E?**It still works with NextUp Walk-in. **Bill · Maria L.** Total**$45.00** Tip**$9.00Card reader**$27.00 · Paid **Cash**$27.00 · Paid Example: a bill paid in two parts. ## No reader? No problem A reader is an upgrade, never a requirement. - **Pay link or QR code.**The customer pays on their own phone with Apple Pay, Google Pay or a card, tip included. - **Saved cards.**Regulars can save a card and pay the next bill in one tap. - **Cash and more.**Cash, gift cards and store credit work at the same checkout. - **Your own Stripe account.**Card payments reach your account, less Stripe’s fee and NextUp Walk-in’s card fee. **Pay Maria L.’s billPay link**Send to their phone **Saved card**Visa ending 4242 **Cash**Enter cash tendered Example: ways to take payment on one bill. ## How it works - 1 ### Order from Stripe Readers are sold by Stripe at Stripe’s price. NextUp Walk-in makes nothing on the hardware. - 2 ### Add it Enter the pairing code the reader shows under Checkout, then Card readers. - 3 ### Take payment from the bill Choose the reader on the bill. The customer taps, and the bill closes itself. ## Who it’s for - ### Barbershop An S700 at the front desk, with the tip chosen on the reader. - ### Salon A stylist takes a card at the chair with an M2 and their phone. - ### Pet grooming A pay link on the owner’s phone, with no reader at all. ## The small things - ### Fees NextUp Walk-in’s card fee is 0.5% of card payments, never on tips, at most $1 a payment, on top of Stripe’s processing fee. - ### Only Stripe’s readers NextUp Walk-in does not connect to other point-of-sale systems or other card readers. - ### Receipts Print a receipt from checkout, or email one. - ### Split bills Split a bill any way, with a reader taking one share. ## Questions Do I need a card reader? No. A pay link or QR code takes cards with no hardware. A reader is optional. Which reader should I buy? For the counter, the Stripe Reader S700. For taking a card at the chair, the Stripe Reader M2 with the NextUp app. Where do I buy one? From Stripe, at stripe.com/terminal or in your Stripe Dashboard. NextUp Walk-in makes nothing on the hardware. Can I use my current POS or reader? NextUp Walk-in works with Stripe’s readers only. It has its own checkout and does not connect to another POS system. ## Goes well with - [Receipt printingPrint a receipt at checkout.](https://nextupwalkin.com/features/receipt-printing) - [Card readers on EquipmentThe readers, their prices and how they connect.](https://nextupwalkin.com/equipment#pay-title) - [Gift cardsSold and redeemed at the same checkout.](https://nextupwalkin.com/features/gift-cards) - [Split bills and close-outSplit a bill, and an end-of-night close-out.](https://nextupwalkin.com/features/split-bills-and-close-out) ## Take payment the way that suits you Start the free trial, take your first card by pay link, and add a reader when you want one. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Self Check-in Kiosk on a Tablet | NextUp Walk-in Source: https://nextupwalkin.com/features/check-in-kiosk > Turn any iPad or Android tablet into a self check-in kiosk at your door. Walk-ins type a name, see their place and wait, and take their spot with them by QR. Every plan # A self check-in kiosk on a tablet by your door Stand any iPad or Android tablet at the entrance and walk-ins add themselves to the line the moment they arrive, without scanning anything. A name, a tap, and they see their place and wait. Then the screen resets for the next person. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/check-in-kiosk#how) - Any iPad or Android tablet - No app to install - Resets after every check-in - Spot goes with them by QR ## Self check-in at the door The Door Tablet shows one simple “Join the line” form. Nobody has to stop at the desk or find a QR code to scan. - **A name is enough.**First and last name, plus a phone number if your location asks for one. - **Your questions, too.**They pick services or answer your intake questions on the same screen, if you set them up. - **Place and wait, right away.**A confirmation shows their position and estimated wait as soon as they join. - **Take the spot with them.**A QR code on the confirmation puts their place on their own phone, so they can wait outside. First nameMaya R.Mobile (Optional)(555) 555-0123Who would you like?AnyoneChrisJoin the line YOU'RE IN LINE#3Maya R.About ~15 min. Watch the TV for your name. The Door Tablet’s join form, as a customer types their name. ## Private for every customer A shared tablet should never show one person’s details to the next. This one doesn’t. - **Resets on its own.**After each check-in the screen clears and goes back to “Join the line”. - **Nothing pre-filled.**The Door Tablet never saves or pre-fills one customer’s details for the next. - **Locked to check-in.**Turn on Guided Access on an iPad, or Screen Pinning on Android, with a passcode only your team knows. First nameMobile (Optional)(555) 555-0123Who would you like?AnyoneChrisJoin the line YOU'RE IN LINE#3About ~15 min. Watch the TV for your name. The Door Tablet between customers: the form is clear again and nothing is kept. ## Set up in a few minutes There is nothing to buy from us and nothing to install. The Door Tablet is a link that runs in the tablet’s browser. - **Open the link.**Open the Door Tablet link from your Locations page. It ends in /kiosk. - **Keep it awake.**Set auto-lock or the screen timeout to never. - **Put it where they walk in.**Mount or stand it by the entrance at eye level, in portrait. - **The same line everywhere.**Check-ins from the tablet join the same line as phones, so the Staff Screen and the TV show them at once. ### Screens **TV Display**Fade Room Barbershop Now calling, up next and the wait, with a code to join.For the TV in your waiting areaOpen TV Display **Staff Screen**Fade Room Barbershop Call, seat and manage the line.Any company or personal phone, tablet or desktopOpen Staff Screen **Door Tablet**Fade Room Barbershop Walk-ins add their name the moment they arrive.For a tablet by your entranceOpen Door Tablet **Queue Status**Fade Room Barbershop A shareable link customers can check before driving over.Shows wait time — no sign-in neededOpen Queue Status The Screens tiles on your Locations page: open the Door Tablet link in the tablet’s browser. ## How it works - 1 ### Get a tablet Any iPad or Android tablet you already have. - 2 ### Open the Door Tablet link From your Locations page, in the tablet’s browser. - 3 ### Lock it to check-in Guided Access or Screen Pinning, with a staff passcode. - 4 ### Stand it by the door Walk-ins check themselves in as they arrive. ## Who it’s for - ### Barbershop A tablet by the door means nobody interrupts a cut to take a name. - ### Hair salon Clients pick their services as they check in, so the wait counts a color differently from a trim. - ### Service counter A take-a-number without the paper ticket: people tap in, then wait anywhere until they are called. ## The small things - ### Or skip the tablet Customers can also join by scanning your QR code or from your Instagram, Google or website link. - ### Pair it with a TV The waiting-room TV shows who is called and who is next, with a code to join. - ### Keep it charged Run a cable to the stand so the tablet stays on all day. ## Questions What is a check-in kiosk? A screen by your entrance where walk-ins add themselves to the line. With NextUp Walk-in it is the Door Tablet: any iPad or Android tablet running your Door Tablet link. Do I need special kiosk hardware? No. Any iPad or Android tablet works. Lock it to the one screen with Guided Access on an iPad or Screen Pinning on Android. Does the kiosk keep customer details? No. After each check-in the screen resets, and it never saves or pre-fills one customer’s details for the next. Can customers leave after checking in at the kiosk? Yes. The confirmation shows a QR code that puts their place on their own phone, so they can wait outside and come back when called. ## Goes well with - [Walk-in line and waitlistQR check-in, each person’s own wait and the door tablet.](https://nextupwalkin.com/product/waitlist-tv) - [TV displayA waiting-room TV that calls the next person.](https://nextupwalkin.com/features/tv-display) - [Recommended equipmentTablets, stands and TV devices that work.](https://nextupwalkin.com/equipment) - [One visit, start to finishThe whole visit, from check-in to checkout.](https://nextupwalkin.com/features/one-visit) ## Put check-in by the door Start the free trial, open the Door Tablet link on a tablet and take your first walk-in. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Client App and Messages | NextUp Walk-in Source: https://nextupwalkin.com/features/client-app-and-messages > The NextUp app for your clients: your look, their place in line, bookings and visits, and messages you answer. Clients connect only through your link. Every plan # Your clients’ app, with your name on it Clients see their place in line, their visits and your wait in the NextUp app, in your colors. When you turn messaging on, they write to your team without anyone sharing a cell number. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/client-app-and-messages#how) - Five tabs, your colors - Book and join the line - Messages without cell numbers - Clients connect only through you ## What your clients see, tab by tab Five tabs, in your colors and with your name at the top. It follows their phone’s light or dark mode. - **Home.**Whether you are open, the wait, their next visit, and buttons to book, join the line, message you and get directions. - **Book.**Your own booking and Check-in Page, with their name and email already filled in. - **Calendar.**Every appointment and visit with you by month, and what is coming up next. - **Messages and Account.**Their conversations with your team, and their details, visits and receipts. 9:41 Your spot#2About **15 min**· around 3:40 PM1 person ahead of you This page updates live. Feel free to step out. In line as Alicia T. Leave the line Fade Room Barbershop Alicia T. You're up!**Chris** is ready for you.Head to the front now. Running late?Let Fade Room Barbershop know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it Example: a client’s phone when their turn comes. ## Clients connect only through you Being on your client list never adds anyone. Nobody sees your business in their app unless you sent them your link. - **Share your app link.**Send it, put it on your website and booking page, or add the app block to an email campaign. Each location has its own link. - **Or show the QR code.**Print it for the counter, or read out the 8-character invite code. Clients type it into the app. - **Sign in with a code.**Google, Apple or Facebook, or a one-time code by email with no password. They are linked to their client profile by email or mobile number. - **You stay in control.**Make a new link any time and the old link and QR code stop working. Clients already connected stay connected. **Client App · Your app linkApp link**Fresh Fades, Main StCopy **QR code**Download for the counter **Invite code**K7QM-2XPA **New invites**Make a new link Example: the Client App page in the dashboard. ## Messages you answer Turn on “Let clients message your team” and they pick who to write to: a team member or your business as a whole. - **No personal numbers.**Clients write to their barber, stylist or your business without anyone giving out a cell number. - **Right person sees it.**Owners and managers see every conversation under Messages. A team member with their own sign-in sees only the ones addressed to them. - **Alerts both ways.**A new message shows in the bell, and on phones with the NextUp app. Your reply reaches the client as a notification. - **Off until you are ready.**Messaging stays off until you turn it on. Messages are limited to 2,000 characters, and a client can send up to 60 an hour. **Operations · MessagesAlicia T.**To Marcus · Can I move to 4:30?New **Sam P.**To the business · Do you do kids’ cuts? **Jo R.**To Dani · Thanks, see you Friday Example: the Messages list for an owner. ## How it works - 1 ### Open Client App Find Client App in the dashboard sidebar, under Growth, and choose Get my app link. - 2 ### Share the link or QR Send the link, show the QR code at the counter or read out the invite code. - 3 ### Turn on messaging Switch on “Let clients message your team” when you are ready to answer. - 4 ### Answer from Messages Reply from the dashboard or the app, and the client gets a notification. ## Who it’s for - ### Barbershop Regulars message their own barber about a time, and never need his cell number. - ### Hair salon Clients see their next color appointment on the Calendar tab and book the next one from Book. - ### Pet grooming Owners join the line from the app and message the groomer when they are running late. ## The small things - ### More than one business A client connected to several businesses picks which one to use from the top of the screen. - ### Remove or mute Remove a client from your app, or stop one client messaging you while they stay connected. - ### Replies reach their phone Each answer arrives as a notification, even with the app closed. - ### Your look Your logo, colors and name, in the client’s light or dark mode. ## Questions Can clients use the app on an iPhone? Clients can use the NextUp app for Android from Google Play. The iPhone app is coming soon to the App Store. Until then, on an iPhone your link opens the same screens in the phone’s browser. Does everyone on my client list get added? No. Clients connect only with your link or code. Being on your client list never connects anyone. What if my subscription lapses? If your account is read-only because the subscription is not paid, you can still answer messages, but clients cannot send new ones. What if a team member leaves? The client can still read that conversation, but writes to the business instead. ## Goes well with - [The NextUp appsThe client app, and the apps for your team and your TV.](https://nextupwalkin.com/apps#client-app) - [One visit, start to finishWhat a client does from join to checkout.](https://nextupwalkin.com/features/one-visit) - [Calendar and online bookingAppointments that show in the client’s app.](https://nextupwalkin.com/features/calendar-and-online-booking) - [Client referralsRegulars share a link and earn credit.](https://nextupwalkin.com/features/client-referrals) ## Give your clients an app with your name on it Start the free trial, get your app link and send it to your regulars. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Client Profiles: Visit History and Notes | NextUp Walk-in Source: https://nextupwalkin.com/features/client-profiles > A client profile builds itself from check-ins: visit history, private notes, formula or service notes and reliability. Found by phone number. On every plan. Every plan # Know every client before they sit down Every client who checks in with a phone number gets a profile on their own. Look anyone up by phone number and see their visits, notes and preferences, so the next visit starts where the last one left off. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/client-profiles#how) - Built from check-ins - Found by phone number - Private team notes - Reliability on every profile ## A profile that builds itself Nobody types a client in. A profile is made when someone checks in with a phone number, and every later visit is matched to it by that number. - **Created at check-in.**Unless the client asks not to be kept, their details are saved. Add one by hand any time. - **Full visit history.**Date, service, team member and outcome for every visit. - **Search three ways.**By name, phone number or email, from the Clients page. - **Bring your list with you.**Import clients from another system. Imported clients only get marketing email after they check in and agree. **ClientsDana R.**(555) 010-0142 · Prefers the quiet chairReliable **Marcus J.**(555) 010-0178 · 12 visitsReliable **Chris P.**(555) 010-0119 · 4 visitsMixed Search by name, phone, or email Example: the Clients page. ## Notes your team can use Leave a note once and the next team member sees it. Customers never see them. - **Private staff notes.**Allergies, preferences, how they like to be greeted. - **Formula or service notes.**The color formula, the clipper guard, the engine oil: the right person is always prepared. - **Photo, birthday and tags.**Tags such as “VIP” group clients for an email campaign. - **Your trade’s fields.**Pet name and breed, vehicle details or device details, depending on your type of business. **Dana R. · ProfileNote**Quiet chair if possible **Formula**6N + 7.1, 20 vol, 35 min **Visits**About every 5 weeks Private: customers never see notes Example: notes on a client profile. ## Who shows up, and who has not been back Each profile is marked from the client’s own visits, and a few reports turn those marks into a short list. - **Reliable, Mixed or Often misses.**Worked out from completed visits against no-shows and cancellations. - **A no-show report.**Ranks who misses most, so you can ask for a deposit or a card on file. - **Retention.**How often clients come, and who has not been back. - **Email only with consent.**The next campaign goes to the ones on that list who agreed to your emails. **No-show report** Reliable**84%** Often misses**3Marcus J.**12 visitsReliable **Chris P.**1 no-show in 4 visitsMixed **Sam T.**3 no-shows in 5 visitsOften misses Example: reliability marks and the no-show report. ## How it works - 1 ### Customers check in With a phone number, on their phone, the door tablet or the Staff Screen. - 2 ### The profile fills in Every visit is matched to the same record, with its service, team member and outcome. - 3 ### Add what you know Notes, formula notes, tags and a photo, once, for everyone on the team. - 4 ### Look them up next time A phone number pulls up the history before they sit down. ## Who it’s for - ### Barbershop The cut, the guard and who did it last time, ready when a regular walks in. - ### Pet grooming The pet’s name, breed and coat notes live on the owner’s profile. - ### Salon The color formula is on the profile, so any stylist can pick it up. ## The small things - ### Find a visit’s client A walk-in who skipped the phone number can be linked to their profile from the Staff Screen. - ### Merge duplicates Combine two profiles into one, with everything on both. - ### Your clients stay yours No marketplace. Customers can ask not to be kept, and the owner can delete a client’s details. - ### Tags Group clients, such as “VIP” or “color client”, and target them in email campaigns. ## Questions Which plans have client profiles? Every plan, Free included. Loyalty, gift cards and memberships on the same record are on Pro. What if a customer does not give a phone number? Without one there is no profile. On the Staff Screen you can link their visit to an existing profile or create one from the visit. Can customers see the notes? No. Staff notes are private to your team. Can a client ask to be removed? Yes. They can tick “Don’t keep my details” when they check in, and the owner can delete a client from their profile. ## Goes well with - [Overdue regularsSee who is past due for a visit.](https://nextupwalkin.com/features/overdue-regulars) - [Waivers and intake formsSigned forms are filed on the profile.](https://nextupwalkin.com/features/waivers-and-intake-forms) - [LoyaltyA stamp card on the same record.](https://nextupwalkin.com/features/loyalty) - [Clients and loyaltyThe whole client record, end to end.](https://nextupwalkin.com/product/clients) ## Start every visit knowing the client Start the free trial, and your first check-in makes your first client profile. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Client Referrals: Friend Discount & Credit | NextUp Walk-in Source: https://nextupwalkin.com/features/client-referrals > Clients share a link. A friend gets money off a first visit and the referrer earns store credit once it is paid. Part of Pro. Pro # Your regulars bring in new clients Every client gets a link to share. A friend gets a flat amount off a first visit, and your client earns store credit once that visit is paid. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/client-referrals#how) - You pick the amounts - A link for every client - Credit after the first bill is paid - Funded by you, not NextUp Walk-in ## Set the offer you can afford Turn it on in Store credit, in the Client referrals card. It is off until you do, and the owner or a manager can set it. - **What a friend gets.**A flat amount off their first bill. The default is $5, up to $50. - **What your client gets.**Store credit. The default is $5, up to $50. - **A yearly cap.**The most friends one client can bring in a year: 12 by default, up to 100. - **You fund it.**NextUp Walk-in pays nothing toward the discount or the credit. **Client referralsClient referrals**Needs Store credit turned on **Friend gets off first bill**Flat amount$5 **Client earns in store credit**After the first bill is paid$5 **Friends per client, per year**Cap12 Example: the Client referrals card for Fade Room Barbershop. ## A link every client can share Clients find their link on their visit page and in the NextUp app. It opens a page in their friend’s language, where the friend enters a mobile number. - **New clients only.**The friend must have no finished visit at any of your locations and not be on a client list you imported. - **Once each.**Each person can take the offer once, through any link. Nobody can refer themselves. - **Shown on the bill.**A “Friend referral discount” line appears on the bill, the pay page and the receipt. - **Never below zero.**The discount comes off services first, then products. **Checkout · Marcus T.Haircut**Service$35.00 **Friend referral discount**Referred by Dana R.−$5.00 **Total**First visit$30.00 They should check in or book with the same phone number. Example: a friend’s first bill. ## See every referral The Client referrals card lists each one, who referred whom, and where it stands. Sort it, filter it, and download it as CSV or Excel. - **Clear statuses.**Waiting for their first visit, first bill open, credit given, credit taken back, or no credit. - **Credit after payment.**It is granted only when the first bill is paid in full. - **Fair if refunded.**If the first bill is refunded in full before the credit is used, the credit is taken back. A part refund keeps it. - **In your reports.**Friend discounts show in your accountant’s reports as “Friend referral discounts”. **Client referrals** Referrals**18** Credit given**$65Dana R. → Marcus T.**First bill paidCredit given **Priya S. → Jon K.**Waiting for their first visitWaiting **Leo B. → Sam W.**First bill openBill open Example: the referral list. ## How it works - 1 ### Turn on Store credit The reward is store credit, so it has to be on. - 2 ### Set the amounts Choose the friend discount, the client credit and the yearly cap. - 3 ### Clients share The friend’s first bill gets the discount. The client earns credit when it is paid. ## Who it’s for - ### Barbershop A regular texts his link to a buddy. The buddy’s first cut is $5 off and the regular banks $5 toward his next one. - ### Salon Clients share with friends who have never sat in your chair. The credit lands after the new client pays. - ### Tattoo studio A happy client sends a friend for their first piece. The credit goes toward the next session. ## The small things - ### Promotional credit It is labelled “Promotional credit, not paid for” and cannot be cashed out. - ### Friend’s language The page the friend opens is in their language. - ### No self-referrals Nobody can refer themselves, and each person takes the offer once. - ### Download the list CSV or Excel, with the discount, the credit given and the bill. ## Questions Who pays for the discount and the credit? You do. NextUp Walk-in pays nothing. You switch it on and choose the amounts. When does the client get their credit? Once the friend’s first bill is paid in full. It is promotional store credit and can end on the date of your promotional credit setting. Which plans have it? Client referrals are part of Pro, and the free trial includes them. They need Store credit turned on. ## Goes well with - [Store creditThe balance your clients earn and spend.](https://nextupwalkin.com/features/store-credit) - [LoyaltyStamp cards that reward repeat visits.](https://nextupwalkin.com/features/loyalty) - [Offer codes and email campaignsTell past clients about it by email.](https://nextupwalkin.com/features/offer-codes) ## Turn regulars into your best ads Start the free trial and set your first referral offer. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Commissions & Tip Pools for Teams | NextUp Walk-in Source: https://nextupwalkin.com/features/commissions-and-tip-pools > Set commission rates, share tips across the team and download pay statements. Your business pays its team. Part of the Pro plan. Pro # Know what each person earned Set a commission rate for each person and share a location’s tips across the team. At the end of the period, NextUp Walk-in shows what each person is owed. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/commissions-and-tip-pools#how) - Percentage or flat rates - Tiers and service rates - Tips shared by hours, equally or by points - Statements as PDF, CSV or Excel ## A rate for every person Choose a percentage or a flat amount per person, with tiers if the rate changes after a revenue threshold. - **Percentage or flat.**A percentage applies to services and add-ons. A flat amount is paid per service done. - **Tiers.**The rate can change after a revenue threshold. - **A rate for one service.**A service can have its own rate for a person. It’s paid at that rate and left out of their tiers. - **Fair on refunds.**A bill refunded in full earns no commission, and a part refund earns on what was kept. **CommissionsDani K.**45% up to $4,000, then 50%Tiered **Marcus W.**40% of services **Lee A.**$12 per service doneFlat No-shows and removed check-ins are left out. Example: commission rates at Fade Room Barbershop. ## Run the report at the end of the period Pick a date range and run it. See each person’s revenue, tips and commission owed, from completed visits that had a price. - **Statements per person.**Download as a PDF in your logo and colors, or as CSV or Excel. - **Their own earnings.**Each person sees their own on their book, and can download their own statement. - **People who leave.**Someone you remove stays in the report for the periods they worked, so you can work out final pay. - **You pay your team.**NextUp Walk-in shows what each person is owed. Your business pays its team. **Commissions · Oct 1 to Oct 15** Revenue**$6,420** Tips**$1,180** Commission owed**$2,716Dani K.**Revenue $3,150 · Tips $620$1,420 **Marcus W.**Revenue $2,170 · Tips $410$868 **Lee A.**Revenue $1,100 · Tips $150$428 Download PDF · CSV · Excel Example: a pay period’s commission report. ## Share tips across the team A tip pool shares a location’s tips each period: weekly, every two weeks, twice a month or monthly. - **Three ways to split.**By hours worked from the time clock, equally, or by points. - **For staff only.**Owners and managers aren’t in the pool. - **You review the shares.**When the period ends, the owner looks them over and can leave someone out. - **On the statement.**Each share goes on the person’s statement, to be paid through payroll or marked paid. **Tip pool · Split by hours** Pool this period**$1,180** Shares**3Dani K.**41 hours$482 **Marcus W.**38 hours$447 **Lee A.**22 hours$251 Shares go on each statement to be paid or marked paid. Example: a tip pool split by hours worked. ## How it works - 1 ### Set the rates Give each person a percentage or flat rate, with tiers if you like. - 2 ### Let the period run Commission and tips add up from completed visits while the period runs. - 3 ### Review and pay Run the report, check the shares, and pay your team. Download each statement. ## Who it’s for - ### Barbershop Pay each barber a percentage of their services, with a higher rate after the first $4,000 a period. - ### Salon Give a colorist her own rate on color services, and pool the front desk’s tips by hours worked. - ### Restaurant Pool the shift’s tips across servers and share them by hours, then give each person a statement. ## The small things - ### Cash tips Record cash tips on a person’s book, on every plan. They carry into statements. - ### Payroll export Hours, commission and tips go into files for Gusto, ADP or QuickBooks Payroll. - ### On their book Team members see their own earnings. - ### Every step shown Statements show each step from what customers paid to what is owed. ## Questions Does NextUp Walk-in pay my team? No. Payments are processed by Stripe on your own Stripe account, and NextUp Walk-in never holds your money. It shows what each person is owed and exports it, and your business pays its team. Which plans have commissions and tip pools? Both are part of Pro (and Restaurant), and the free trial includes them. On Walk-in the pages show an upgrade card. Does a refund change commission? Yes. Refunds come off first, so a bill refunded in full earns no commission and a part refund earns on what was kept. ## Goes well with - [Time clockHours that feed payroll and tip pools.](https://nextupwalkin.com/features/time-clock) - [InsightsRevenue and busy hours at a glance.](https://nextupwalkin.com/features/insights) - [Memberships and packagesRecurring plans and prepaid bundles.](https://nextupwalkin.com/features/memberships-and-packages) ## End the pay-day spreadsheet Start the free trial and set up your first commission rate. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Webhooks & API Keys: Connect Your Tools | NextUp Walk-in Source: https://nextupwalkin.com/features/connect-apps-and-api > Send signed webhooks to Zapier, Make or your own system when someone joins, is called or books, and use API keys for your own tools. Paid plans. Paid plans # Send what happens in your line to your other tools Webhooks tell your other tools the moment someone joins, is called or books. API keys let your own reports and dashboards read your data. Both are on the paid plans. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/connect-apps-and-api#how) - Signed webhooks - Zapier, Make or your own system - Delivery history - API keys, shown once ## Webhooks: events, as they happen Open Integrations in the dashboard, click Add a webhook, and NextUp Walk-in sends a web request to the address you choose each time one of your chosen events happens. - **Line events.**Someone joins, is called, a visit starts or finishes, someone called does not show up, someone leaves, or a location starts or stops taking walk-ins. - **Appointment events.**An appointment is booked, canceled or moved, and someone with one arrives or does not come. - **Zapier, Make or your own.**Paste a Zapier or Make webhook address, or any web address that accepts a POST. - **Out only.**It sends events out. It never reads from your system. **IntegrationsSlack alert**Someone joins · Someone is called **Sheets log**A visit is finished **Booking sync**Appointment booked · moved · canceled Add a webhook: a label, a web address and the events to send. Example: three webhooks for a salon. ## Signed, tested and traceable You can check each request is genuine, try it before you rely on it, and see what happened to every delivery. - **Signed.**Each request carries an HMAC signature in the NextUp-Signature header, so your server can check it came from us. You can rotate the secret. - **Test sends.**Send a test event to see it arrive before real ones do. - **Delivery history.**Every send is listed with its response code. If one failed you can see the error and retry it. **Delivery historySomeone joins**Today, 9:42 AM200 **A visit is finished**Today, 9:58 AM200 **Appointment booked**Today, 10:03 AM · Retry500 Example: a delivery history with one failure to retry. ## API keys: your data, your tools For a custom dashboard, automated reporting or something webhooks alone cannot do, create a key under API Keys in the dashboard. - **Shown once.**Copy the key when you create it. The full key is displayed only then, so keep it in a password manager. - **A Bearer token.**Send it in the Authorization header of each request. - **Treat it like a password.**A key has an owner’s permissions. Keep it on your server and never put it in website code. - **Revoke in one click.**Delete a key and anything using it stops at once. Make and switch to a new one first. **API KeysAnalytics export**Created last month **Weekly report script**Created this week Create key: give it a name that says what it is for. Example: two keys on the API Keys page. ## How it works - 1 ### Pick the events Decide what your other tool needs to hear about. - 2 ### Add the address Under Integrations, add a webhook with a label and the web address. - 3 ### Send a test Check it arrives and that your side accepts the signature. - 4 ### Watch the history Every delivery is listed with its response code. ## Who it’s for - ### Barbershop Post to a staff chat when someone joins, so the owner away from the shop knows the line is moving. - ### Restaurant Log every finished visit to a spreadsheet for your own end-of-week numbers. - ### Vet clinic Send arrivals and missed appointments to the system your front desk already uses. ## The small things - ### Out only Webhooks send events out. They never read from or change your other system. - ### Keys you control Name each key for what it does, so you know which to delete. - ### Setup steps The help centre has the steps for webhooks and API keys. ## Questions Which plans have it? Webhooks and API keys are on the paid plans. They are not on the Free plan. Do I need Zapier or Make? No. They are two easy destinations. Any web address that accepts a POST works. Can an API key damage my account? A key has an owner’s permissions, so keep it private and on your server. Delete it and it stops working at once. Does NextUp Walk-in connect to other point-of-sale systems? Not directly. Webhooks and the API are how your own tools can connect. ## Goes well with - [Export your dataDownload visits and reports as a spreadsheet.](https://nextupwalkin.com/features/export-your-data) - [AI assistantsChatGPT and Claude can look up your wait.](https://nextupwalkin.com/features/ai-assistants) - [All integrationsEverything NextUp Walk-in connects to.](https://nextupwalkin.com/integrations) ## Connect your line to the rest of your tools Start the free trial, add a webhook and send a test event. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Crew Bookings: Two-Person Services | NextUp Walk-in Source: https://nextupwalkin.com/features/crew-bookings > Set how many people a service needs and a fee per extra person. A booking holds the whole crew and checkout shares the pay. Booking is Pro; walk-ins any plan. Walk-ins on every plan · Booking on Pro # A service that takes two people, booked as one Tell NextUp Walk-in a service needs two, three or four people. A booking holds all of them at once, the client sees the extra charge before they pick a time, and the pay is shared when the bill is paid. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/crew-bookings#how) - 1 to 4 people per service - A flat fee for each extra person - One booking, one total - Pay shared at checkout ## Say how many people a service takes In the service’s drawer, under Staff, choose how many people it needs, from one to four, and what each added person costs. - **People needed.**One to four. Most services stay at one and nothing about them changes. - **A flat fee for each extra person.**Charged for every person beyond the first, so a two-person service with a $20 fee adds $20. - **Clients can ask for extra hands.**An optional switch for a service that normally takes one person but can take two when the client asks. - **Clients who always need help.**Flag a client as needing extra hands, with a note, and every booking of theirs gets a second person. **Service · StaffPeople needed**2 groomersCrew **Fee for each extra person**$20 **Clients can ask for extra hands**Off for this service Set per service Example: a large-dog groom that takes two people. ## Booked once, with everyone held A crew booking is one appointment with a crew on it, not two bookings that have to be kept in step. - **Told before they pick a time.**The booking page says it up front, such as “Needs 2 groomers, +$20”, and explains when too few people are free together. - **The crew is chosen in one step.**The people are picked as the booking is saved, so the last two free people cannot be taken by two bookings at once. - **Busy means busy.**Someone on a crew is unavailable for that time, to online booking and to the next person who books. - **The fee is fixed at booking.**A later price change, a swap of a person or a move does not change what the client was shown. **Booking page · Large dog groomLarge dog groom**Needs 2 groomers, +$20 **Thu 10:00 AM**Both groomers free **Thu 1:30 PM**Both groomers free **Total**$85 with the extra person Only times when everyone needed is free Example: what the client sees. ## On the calendar, and when someone drops out A crew booking shows how many people it takes, and it tells you when it has lost one. - **Shown as “2 staff”.**The calendar marks a booking that takes more than one person. - **Needs another person.**If someone is no longer free, for example after time off is added, the booking is flagged and Choose who lets you pick the replacement. - **Moves with its crew.**Moving a booking moves everyone on it, and a time is refused if any one of them is busy. **Calendar · ThursdayLarge dog groom**10:00 AM · Sam and Jo2 staff **Large dog groom**1:30 PM · SamNeeds another person Choose who to fill the gap Example: a crew booking that lost someone. ## Paid fairly at checkout The bill carries the crew. The fee is its own line, and what each person earns follows their own pay rules. - **An “Extra hands fee” line.**The fee is a separate line on the bill, so the receipt shows exactly what it was. - **Shared to the cent.**Split equally, or with a lead’s share you set and the rest split equally. Commission, tips and card payments follow the same shares. - **Each person’s own rates.**One person can be paid on commission while another is paid straight from the card, as they are on any other bill. - **Refunds take each part back.**A refund reverses every person’s share in proportion. **Checkout · Large dog groom** Services**$65** Extra hands fee**$20Sam**Lead · 50% of the visit **Jo**50% of the visit **Tip**Shared by the same split Total $85 · pay by cash, link or card reader Example: a crew bill. ## How it works - 1 ### Set the crew size On the service, choose how many people it takes and the fee for each extra. - 2 ### Clients book as normal They see the extra charge, then pick a time when everyone needed is free. - 3 ### The crew is held The booking appears on the calendar with every person on it. - 4 ### Check out The bill carries the fee, and the pay is shared between the crew. ## Who it’s for - ### Pet grooming A large or nervous dog needs one person to hold and one to groom, booked as a single visit. - ### Barbershop A wedding party or a kid’s first cut takes two barbers at once, with the fee shown up front. - ### Nail salon A full set done by two technicians together, booked as one visit with both of them held. ## The small things - ### Walk-in crews A walk-in can pick a service that needs two. Whoever takes them leads, and the others see one card with a Join button. - ### The line waits for help The line holds for a two-person customer for a set time (10 minutes unless you change it) before it calls the next person. - ### Told if help is late If a crew is still short after a set time (5 minutes unless you change it), owners and managers are told once. - ### Next available understands crews The time search needs every person free at once, so a time it offers is not refused. ## Questions Which plan has it? Setting how many people a service takes, and the fee for each extra person, is on every plan, and a walk-in that needs a crew is handled on every plan. Booking a crew on the Calendar or your booking page is Pro, with appointments and online booking. The 14-day trial has every Pro feature. How many people can a service need? From one to four. Services that need one person work exactly as they did. Is the extra person charged separately? It is a flat fee for each person beyond the first, shown to the client before they book and kept as its own “Extra hands fee” line on the bill. What if I change the fee later? A booking keeps the fee it was made with. A new price applies to bookings made after it. Do crew members get paid their usual rate? Yes. The bill is shared between them, and each person’s part follows their own commission and pay rules. NextUp Walk-in shows what each person is owed, and your business pays its team. ## Goes well with - [Calendar and online bookingAppointments for every location and team member, booked online.](https://nextupwalkin.com/features/calendar-and-online-booking) - [Find next availableMove a booking to the next opening that fits.](https://nextupwalkin.com/features/find-next-available) - [Tips and team payEvery tip on each person’s statement.](https://nextupwalkin.com/features/tips-and-team-pay) ## Book the whole crew in one go Take the 14-day trial with every Pro feature and set up your first two-person service. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Customizable Dashboard Home and Widgets | NextUp Walk-in Source: https://nextupwalkin.com/features/dashboard-home > Arrange your dashboard home: reorder cards, hide what you do not need and add widgets such as the last 7 days, busy hours and top services. Every plan # A home screen arranged the way you work Owners open the dashboard to a home page of cards: the line right now, today so far and shortcuts. Move them, hide the ones you do not need and add more from a library of widgets. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/dashboard-home#how) - Move, hide and add cards - A widget library - Saved to your account - Reset any time ## Arrange Home Press Arrange Home and every card gets its own controls. Nothing changes for good until you save. - **Move.**Up and Down buttons put a card where you want it, and the change is read aloud for screen readers. - **Remove.**A removed card is not deleted. It waits in the widget library if you want it back. - **Save, Cancel or Reset.**Save keeps your arrangement, Cancel leaves Home as it was, and Reset to default puts it all back. - **Yours, on every device.**The arrangement is saved on the server for you and your business, so it follows you to your phone. **Arrange HomeYour line**Up · Down · Remove **Today so far**Up · Down · Remove **Shortcuts**Up · Down · Remove **Tips and tricks**Up · Down · Remove Save · Cancel · Reset to default Example: Home while arranging. ## A library of widgets to add Add widgets starts hidden, so a Home you have not touched stays calm. Pick the ones worth a place. - **Last 7 days.**Check-ins day by day against the week before, and your best day. - **Busy hours today.**How busy a day like today usually gets, hour by hour, so you can plan breaks. - **Top services and latest feedback.**What clients chose most this month and what it brought in, and your rating with the newest comments. - **Wait quotes and weather.**How close the waits you quoted came to the real ones, and the weather at your location. **Widget libraryLast 7 days**Against the week before **Busy hours today**Hour by hour **Top services**This month **Latest feedback**Rating and newest comments Add widgets Example: widgets you can add. ## Clients and bookings at a glance Two widgets in the library read from your appointments and your client history, so they are on Pro. - **Overdue regulars.**Regular clients who are later than usual to come back. - **Coming up.**Today’s next appointments at every location. - **Shows what it would do.**On a plan without them, a widget shows what it would do instead of staying blank. **Home · Coming up10:30 AM · Dana K.**Haircut with Sam **11:15 AM · Marcus T.**Fade with Jo **Chris R.**Usually back every 3 weeksOverdue Pro widgets Example: Coming up and Overdue regulars. ## How it works - 1 ### Open Home Where owners and managers land when they sign in. - 2 ### Press Arrange Home Or Add widgets to go straight to the library. - 3 ### Move, remove and add Put the cards in the order you check them. - 4 ### Save Your arrangement is kept for you. Reset to default undoes it. ## Who it’s for - ### Barbershop The line first, then Busy hours today, so the owner can plan lunch around the lull. - ### Nail salon Coming up and Overdue regulars at the top, so the day’s appointments and who to nudge are in view at once. - ### Restaurant Today so far and Wait quotes beside the line, to see whether the quoted waits are holding up. ## The small things - ### Setup stays out of the way The setup card and launch checklist show only while a new business needs them. - ### Tips and tricks One thing you may not have tried yet, with a link straight to it. Hide it when you are done. - ### Shortcuts The pages you pinned in My Apps, a tap from Home. - ### Managers see the default Owners arrange Home. Managers always see the default cards: your line, today so far, shortcuts and help. ## Questions Which plan has it? Every plan. Two of the library widgets, Overdue regulars and Coming up, are Pro. Who can rearrange it? Owners. Managers see the default arrangement. Can I get a card back after removing it? Yes. A removed card waits in the widget library, and Reset to default restores everything. Does my arrangement follow me to my phone? Yes. It is saved on the server for you and your business, not in one browser. ## Goes well with - [Search and keyboard shortcutsJump to any page, client or setting.](https://nextupwalkin.com/features/search-and-shortcuts) - [InsightsVisits, waits, revenue and busy hours, compared with before.](https://nextupwalkin.com/features/insights) - [PricingPlans per location, and what each one includes.](https://nextupwalkin.com/pricing) ## Open to what matters to you Start the 14-day trial and arrange your Home in a minute. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Email Campaigns: Reach Past Clients | NextUp Walk-in Source: https://nextupwalkin.com/features/email-campaigns > Email past clients who ticked “Stay in the loop”. Templates for your trade, a reach count before you send, and send now or schedule. Part of Pro. Pro # Email the clients who said yes, and see the reach first Pick who gets it, write it in your own voice, check how many people it will reach, then send now or schedule it. Every email carries your address and an unsubscribe link. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/email-campaigns#how) - Email only - Only clients who opted in - Reach shown before you send - Send now or schedule ## Start from an email written for your trade On the Email Marketing page, click New campaign and start from a template, one your team saved, or a blank email. - **Templates for your kind of business.**Win-backs, reminders, seasonal news, birthdays and thank-yous, filtered by industry or by kind of email. - **Writing help.**With writing help on, Write it for me suggests three drafts you can edit. - **Names filled in.**{{first_name}} and {{business_name}} are filled in for each client, and “there” is used when there is no name. - **Test it first.**A live preview on a computer or a phone, as a sample client, and Send me a test. **New campaignTemplate**Win-back · Hair salon **Subject**We miss you at Willow & Co. **Write it for me**3 drafts to choose from **Send me a test**To your own inbox Preview as a computer or a phone. Example: starting a win-back email at a hair salon. ## Choose who gets it, and see the number A campaign goes to customers who ticked “Stay in the loop” themselves at check-in, minus your unsubscribe list. The count updates as you choose. - **A group.**Everyone who agreed, recent customers, those who have not been back in a while, regulars (2, 3, 5 or 10+ visits), birthdays this month, or a tag. - **Narrowed down.**Narrow a group by location, number of visits or loyalty stamps. - **Or specific clients.**Search by name or email and choose up to 500. Each email is addressed to that client. - **Latest answer counts.**Someone who unticked the box on a later visit, at any of your locations, is left out until they tick it again. **Audience** Will receive**286** Left out**41Haven’t been back in a while**Agreed to your emails286 **Unsubscribe list**Never emailed again41 Only clients who agreed can be picked. Example: the audience step for a barbershop. ## Check it, then send or schedule The Review step runs the checks before anything goes out. Only the owner can send or schedule; managers can write drafts. - **Checks first.**It shows whether the campaign fits your daily limit, and anything left in [square brackets] must be fixed before it sends. - **Send now or later.**Save a draft, schedule it for a time, or send it. Edit or delete until it starts sending. - **Nobody gets it twice.**If NextUp Walk-in restarts part way through a send, it carries on by itself a few minutes later. - **Bounces and spam reports.**Addresses that bounce get no more, and a spam report puts the client on your unsubscribe list. **Review and sendPostal address in the footer**From your first location with an address **Fits the daily limit**286 emails **Schedule**Thursday, 10:00 AMScheduled Example: the Review step. ## How it works - 1 ### Pick a template Start from one for your trade, or a blank email. - 2 ### Choose the audience A group or specific clients, with the count shown. - 3 ### Review The checks run and a test email goes to your own inbox. - 4 ### Send or schedule Now, or lined up for the slow day you already know is coming. ## Who it’s for - ### Barbershop Email the regulars who have not been back in a while, aimed at the slow weekday. - ### Groomer A seasonal note to pet owners who agreed to hear from you, with a button to book. - ### Auto shop A friendly reminder to recent customers, written as your shop and signed off by name. ## The small things - ### Your name as the sender Emails arrive from your business’s name “via NextUp Walk-in”. A one-person shop can use its own name. - ### Bring your list once The owner can import an email list one time: clients seen in the last 12 months, signed for by the owner, each welcomed with an unsubscribe link first. - ### Duplicate and templates Save a campaign as a template for your team, or duplicate any one as a new draft. - ### You are the sender Your business is responsible for following CAN-SPAM and any other law that applies. ## Questions Who can I email? Customers who ticked “Stay in the loop” themselves at check-in, minus your unsubscribe list. Records you imported on the Clients page are not included until they check in and tick it. Can I send campaigns by text message? Campaigns are sent by email only. Is there a sending limit? Yes, to keep your email out of the spam folder: up to 250 in any 24 hours during the free trial, 2,500 a day in a business’s first 60 days, then 10,000. The Review step shows whether a campaign fits. Which plans have it? Email campaigns are part of Pro and the Restaurant plan, and the 14-day free trial includes them. ## Goes well with - [Offer codesPut a deal and a code in the email.](https://nextupwalkin.com/features/offer-codes) - [Automated journey emailsFollow-ups that send themselves.](https://nextupwalkin.com/features/automated-journey-emails) - [Overdue regularsSee who is past due for a visit.](https://nextupwalkin.com/features/overdue-regulars) - [Marketing tourAll the ways to bring clients back.](https://nextupwalkin.com/product/marketing) ## Send your first campaign Start the free trial, pick a template and see exactly who it will reach. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Party and Event Bookings: One Group Link | NextUp Walk-in Source: https://nextupwalkin.com/features/event-bookings > Let a wedding party, team or birthday group book a block of time and share one link. Each guest picks a service and time. One deposit. On Pro. Pro # Book the whole wedding party, team or birthday in one go One person books a block of time for 2 to 40 people and shares a single link. Each guest picks their own service and time inside it. You see one block on your calendar, with the deposit you already ask for. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/event-bookings#how) - 2 to 40 people, 1 to 8 hours - One link for the whole group - One deposit, your usual one - Holds only the spots it needs ## The organizer books the block On your booking page, a card says Planning a party or group event? It opens a short form, in the same look as the rest of your page. - **Five answers.**The event’s name, the date and start time, how long (1 to 8 hours), how many people (2 to 40), and the services the group may choose from. - **Only times that work.**The start times shown are the ones where your location can hold the group, and the page says so plainly when none can. - **A normal booking underneath.**Your hours, blocked time, the booking approval you may have switched on and the confirmation email all apply, so there is nothing new to learn. **Book an eventSmith wedding party**Saturday · 10:00 AM · 3 hours **6 people**Group of 2 to 40 **Services to choose from**Haircut · Style · Color **A $25.00 deposit holds your date**The one you already ask for Book the event Example: the organizer’s form. ## One link. Everyone picks their own time. Once you confirm the event and any deposit is paid, the organizer’s page shows one private link to send to the group. - **A name is all a guest gives.**No account, no phone number, no email. They type their name the way they like it and pick a service, then a time. - **Times inside the block.**Once a service is picked, start times every 15 minutes that fit it, with the spots free at each. A guest can step off if plans change. - **The organizer sees who joined.**“4 of 6 have joined”, with the names, on their own private page, which is also where they pay the deposit and move or cancel the event. - **In their language.**The organizer’s and guests’ pages are available in seven languages. **Smith wedding party · pick a service and time** Joined**4 of 6** Spots left**2Ana**Style · 10:30 AMJoined **Bea**Haircut · 11:00 AMJoined **Cam**Color · 10:00 AMJoined Only the organizer and the shop see names Example: the group filling up. ## One block on your calendar, no overbooking The event holds the spots it needs and no more, so the rest of your day keeps booking around it. - **One block, Event: 4 of 6 joined.**Open it for the guest list, who is having what and when. - **Spots held, not the whole place.**It holds enough spots for everyone to have the longest service one after another inside the block, and the owner’s settings page shows how a group is sized. Other bookings fit beside it, up to your limit at one time. - **Checked at the moment it is booked.**Two guests taking the last spot together, or an ordinary booking racing the event, can never push a time past your limit. - **Moves as one.**Drag the event to another time or day and every guest’s time moves with it by the same amount. **Calendar · SaturdayEvent: Smith wedding party**10:00 AM to 1:00 PM · 4 of 6 joined2 spots held **Maria L.**11:00 AM · Haircut · with Dani **Sam T.**11:30 AM · Haircut · with Jo Other bookings fit beside the event Example: an event on the calendar. ## One deposit, the same rules as every booking Nothing new to explain to your customers, and nothing new to reconcile at close-out. - **One deposit per event.**Your usual deposit, paid by the organizer on your own Stripe account. Guests pay nothing to join. - **Refunded by your rules.**Cancelled before your refund cutoff, it goes back. Later, you keep it. You cancelling always refunds it. **Your event · Smith wedding partyConfirmed**Deposit paid **Refund cutoff**24 hours before the start **Change, move or cancel**On the booking page Same rules as any booking Example: the organizer’s page. ## How it works - 1 ### Organizer books Name, date, length, people and services, from your booking page. - 2 ### You confirm Straight away, or after you approve it if you use booking approval. - 3 ### They share the link Appears once the event is confirmed and any deposit is paid. - 4 ### Guests pick Each chooses a service and a time inside the block. ## Who it’s for - ### Hair and beauty A bride and her party all get styled on the morning of the wedding. - ### Barbershops A team before the big game, or a groom and his groomsmen, in one block. - ### Pet grooming A rescue’s adoption day, with every dog on its own time. ## The small things - ### On by default, off in a tap Each location has a switch under Locations, Appointments. Turn it off and the card leaves your booking page. - ### Not the same as group bookings A group booking is one customer bringing up to four guests. An event is a dated block for 2 to 40 people who each choose their own time. - ### Too big for the shop? If a group would need more chairs than your location can seat at once, the page says to shorten the services, lengthen the block or call you. ## Questions Which plan has it? Pro, with appointments and online booking. The 14-day trial has every Pro feature. How big can an event be? 2 to 40 people in a block of 1 to 8 hours. For a larger group the page asks them to call you. Do my guests need an account or a phone number? No. A guest gives a name and picks a time. Because you have no contact details for guests, the organizer tells them of any change. What if the organizer cancels or moves the event? Guests follow a moved event automatically. A guest who opens the link of a cancelled event is told it was cancelled. Does it work for every kind of business? It works for any business that takes appointments. The services are the ones from your own catalog, shown by their own names. ## Goes well with - [Group bookingsUp to four guests on one booking.](https://nextupwalkin.com/features/group-bookings) - [No-show protectionA deposit or a card on file at booking.](https://nextupwalkin.com/features/no-show-protection) - [Calendar and online bookingAppointments for every location and team member, booked online.](https://nextupwalkin.com/features/calendar-and-online-booking) ## Turn one booking into a full day Take the 14-day trial with every Pro feature and book a test event on your own booking page. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Export Your Data: Excel and CSV | NextUp Walk-in Source: https://nextupwalkin.com/features/export-your-data > Download every visit or your summary stats to Excel or CSV, plus your catalog, activity and payroll files. Exports are on every plan; payroll files are on Pro. Every plan # Your records, in your hands Download visits and summary numbers from Insights to Excel or CSV, plus your catalog, activity and payout files. It keeps working if your subscription lapses. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/export-your-data#how) - Excel and CSV - Every visit, one row - Respects your filters - On every plan ## Visits and stats from Insights Press Excel in the top right of the Insights page and choose what you want. - **Summary stats.**The same numbers you see on screen, as a workbook. - **Every visit.**One row per visit: name, join time, wait time, service, team member and outcome. - **CSV too.**A CSV visit export is also available. - **Your filters apply.**The location and dates you chose carry through, up to about 400 days. **Insights · Excel** Visits**1,126** Date range**90 daysSummary stats**Same numbers as on screen **Every visit**One row per visit **Visits as CSV**Current filters Location: Main Street · Last 90 days Example: the Excel menu on the Insights page. ## Other files, from the page that owns them Each part of the business downloads from where you already work on it. - **Catalog.**Your catalog exports to CSV or Excel. - **Activity.**The Activity page downloads to Excel. - **Money files.**Payout, statement and payroll files come from the Payouts and Payroll pages. - **Accounting package.**PDF, Excel and CSV reports are on the Accounting page. **Where files come fromCatalog**CSV or Excel **Activity**Excel **Payouts and Payroll**Statements and files **Accounting**PDF · Excel · CSV Each page exports its own records. Example: the places you can download from. ## You decide who can download Records belong to the owner, and exports leave a trail. - **Owners always can.**Always, on every plan. - **Managers if you allow.**Owners choose whether managers can download too. - **Recorded.**Exports are recorded in the activity log. - **Still there if you lapse.**Export keeps working if your subscription lapses, so you can always get your records. **ActivityExported visits**Priya S. · Owner **Exported catalog**Priya S. · Owner Every export is listed. Example: exports in the activity log. ## How it works - 1 ### Set the filters On Insights, pick the location and the dates. - 2 ### Press Excel Choose Summary stats or Every visit. A CSV visit export is there too. - 3 ### Open it anywhere Sort, pivot or hand the file to your accountant or payroll person. ## Who it’s for - ### Barbershop The owner exports every visit for the quarter and sorts by barber to see who served the most and how long guys waited. - ### Salon The salon exports its catalog to Excel to review service names and prices in one table. - ### Tattoo studio The studio downloads its summary stats each month and keeps them next to its own books. ## The small things - ### About 400 days Visit history goes back about 13 months. - ### One location or all Exports follow the location picker. - ### Test visits left out Test visits are never counted. - ### Need everything? There isn’t one self-serve export of all business data. Email support@nextupwalkin.com for a full copy. ## Questions Which plan can export? Every plan, and it keeps working if your subscription lapses. What is in the Every visit file? One row per visit with name, join time, wait time, service, team member and outcome. Is there one button to export everything? Not yet. Each page exports its own records. If you need a full copy before leaving, email support@nextupwalkin.com. ## Goes well with - [InsightsThe numbers behind the files.](https://nextupwalkin.com/features/insights) - [Accounting reportsSales, tax and tips for your accountant.](https://nextupwalkin.com/features/accounting-reports) - [Multiple locationsExport one shop or all of them.](https://nextupwalkin.com/features/multiple-locations) ## Your records are yours to take Start the free trial, open Insights and press Excel when you want a copy. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Find Next Available: Reschedule in Taps | NextUp Walk-in Source: https://nextupwalkin.com/features/find-next-available > Right-click a booking on the Pro calendar and move it to the next opening that fits. The client is told by email. Same rules as online booking. Pro # Rebook or reschedule a client in a few taps Right-click a booking, blocked time or empty time on the Calendar. Find next available shows the next openings that fit, and moving a booking tells the client by email. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/find-next-available#how) - Right-click menu on the Calendar - Four steps, one dialog - Same rules as booking - Client told by email ## A menu where you are already looking On the Calendar, right-click a booking, a block of blocked time or an empty spot for a themed menu, so the usual jobs are one click away. - **On a booking.**Open or move it, reschedule to next available, check in, mark no-show when it is due, book again next week at the same time, copy the details, add it to your calendar, or cancel (it asks first). - **On blocked time.**Edit its times and note in place, or delete it. - **On empty time.**Book here, block from here, block the rest of the day, or find next available. **Calendar · Right-click a bookingOpen or move**Details and time **Reschedule to next available**Opens the four steps **Check in**Or mark no-show when due **Book again next week**Same time **Cancel**Asks first Also on blocked time and empty time Example: the menu on a booking. ## Four steps from question to new time Find next available is one dialog with four steps. Open it from a booking to move that booking, or from empty time to find a slot for someone new. - **1. Services.**Pick one or more. The time it looks for is the total of what you pick. - **2. Person.**Anyone for the first free time across the team, or one person. - **3. Time.**The next openings, grouped by day, with Show later times for more. - **4. Confirm.**The old time against the new one, who it is with and what for. **Find next available1 Services**Haircut + beard · 50 minDone **2 Person**AnyoneDone **3 Time**Next openings by dayNow **4 Confirm**Old time and new time Looks up to 60 days ahead Example: the four steps. ## Anyone, or one person Choose one person and you see their next openings. Choose anyone and each time names who has it and how many others are free then. - **Grouped by day.**Openings are listed by day, and Show later times adds more. - **Who and how many.**For anyone, each time shows the person it would be with and how many others are free. - **Team members see their own.**A team member sees only their own openings. **Time · AnyoneTue 10:30 AM**with Sam · 2 others free **Tue 11:15 AM**with Jo · 1 other free **Wed 9:00 AM**with Sam · 3 others free **Show later times**More openings One person: just their openings Example: the time list when you pick anyone. ## Confirm, and the client is told The last step shows the old time and the new one side by side. Leave Tell them ticked and the client gets the new time by email. - **Same rules as booking.**It uses hours, blocked time, other bookings and crew, so a time it offers is not refused by the move. - **Its own time is free.**A booking being moved does not block its own time. - **Other ways in.**The New booking form, the Next open button in the toolbar, the booking’s Open or move dialog and the N key. **Confirm · Move this booking** Was**Tue 2:00 PM** Now**Wed 9:00 AMWith**Sam **For**Haircut + beard **Tell them**By email Move booking Example: the confirm step. ## How it works - 1 ### Right-click On a booking, blocked time or empty time in the Calendar. - 2 ### Pick services and a person One or more services, then anyone or one person. - 3 ### Choose a time The next openings, grouped by day, from the next 60 days. - 4 ### Confirm Check the old and new time, and leave Tell them ticked to email the client. ## Who it’s for - ### Barbershop A barber runs late, so the afternoon bookings move to the next openings in a few taps. - ### Nail salon A regular wants the same set again, so you find the first station free for the whole time. - ### Pet grooming An owner calls to push a groom back, and you offer the next openings while they are on the phone. ## The small things - ### Up to 60 days ahead It looks for openings across the next 60 days. - ### Press N The N key opens it from the Calendar. - ### Blocked time respected Time you have blocked is never offered. - ### Crew bookings A service with more than one person needs them all free, and the times it offers reflect that. ## Questions Which plan has it? Pro, with appointments and online booking. The 14-day trial has every Pro feature. Does it message the client? When you move a booking and leave Tell them ticked, the client is told the new time by email. Untick it to move the booking without a message. Can a team member use it? Yes. A team member sees only their own openings. Does it book online customers? No. It is for staff, to book or move a visit from the Calendar. Online customers book through your booking page. Can it offer a time that then gets refused? It uses the same availability rules as booking (hours, blocked time, other bookings and crew), so a time it offers is not refused by the move. ## Goes well with - [Calendar and online bookingAppointments for every location and team member, booked online.](https://nextupwalkin.com/features/calendar-and-online-booking) - [One visit, start to finishFollow one customer from the QR code to checkout.](https://nextupwalkin.com/features/one-visit) - [PricingPlans per location, and what each one includes.](https://nextupwalkin.com/pricing) ## Move a booking without the back and forth Take the 14-day trial with every Pro feature and try Find next available on your own calendar. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Flash Sales: Time-Limited Discounts | NextUp Walk-in Source: https://nextupwalkin.com/features/flash-sales > Schedule a timed discount that shows on your booking page and applies at checkout automatically. Part of Pro. Pro # Fill slow hours with a timed discount Set a discount and a window. Customers see the lower price when they book, and checkout takes it off by itself. No coupon codes. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/flash-sales#how) - Starts and ends on its own - No code needed - Walk-ins and appointments - A library to start from ## Start from a ready-made sale Open Flash Sales in the sidebar and click New flash sale. Pick a starting point, then set the offer and when it runs. - **The Library.**Ready-made sales for any business and for your industry, each with why it works. - **The Community.**Sales other businesses shared, reviewed by NextUp Walk-in first. - **Your templates.**Save any sale as a template, shared with your team, up to 100 per business. - **Or a blank sale.**Choose all services or only some, and see a preview of what customers see. **New flash saleLibrary**Ready-made, for your industry **Community**Shared by other businesses **Your templates**Shared with your team **Blank sale**Start from nothing Example: choosing a starting point. ## Customers see it where they book During the window, the lower price shows next to the original when a customer picks a service. A “Sale on now” banner shows on the join page. - **Automatic at checkout.**The discount comes off qualifying services for walk-ins and appointments alike. - **One discount per service.**A bigger member discount or offer code takes the service instead of the sale. - **Overlaps are handled.**If sales overlap, the highest discount wins, and the Review step warns you. **Book a time · Fade Room BarbershopSale on now**Tuesday slow-hours specialBanner **Haircut**Was $35$28 **Beard trim**Not part of the sale$15 Example: what a customer sees while a sale runs. ## Schedule it and forget it Click Schedule sale. Sales can be created in advance and start on their own. - **Edit until it ends.**You can edit a sale that has not ended. - **End early.**Pricing returns to normal for new bookings. - **Reuse it.**Tick “Save as a template” on the Review step. **Flash SalesTuesday slow-hours special**20% off haircuts · Tue 1 to 4 PMLive **Back to school**$5 off kids’ cuts · starts Aug 15Scheduled **Spring refresh**EndedEnded Example: the Flash Sales list. ## How it works - 1 ### Pick a starting point Library, Community, your templates or blank. - 2 ### Set the offer Choose the discount, the services and when it runs. - 3 ### Schedule it Review any warnings, then click Schedule sale. ## Who it’s for - ### Barbershop Run a Tuesday afternoon sale on haircuts to fill the chairs when the line is short. - ### Salon Discount a color touch-up for a week in a quiet month, on only the services you pick. - ### Tattoo studio Offer a lower price on small flash pieces during a slow weekday window. ## The small things - ### All services or some Apply the sale to everything or only the services you choose. - ### A preview See what customers see before you schedule. - ### Share a template Credit it to your business by name or only to your kind of business. - ### Create in advance Sales start on their own. ## Questions Do customers need a code? No. The discount shows on your booking page during the window and checkout applies it automatically. Can a sale stack with a member discount? No. It is one discount per service. A bigger member discount or offer code takes the service instead of the sale. Which plans have it? Flash sales are part of Pro, and the free trial includes them. ## Goes well with - [Offer codes and email campaignsTell past clients about the sale.](https://nextupwalkin.com/features/offer-codes) - [Memberships and packagesRecurring plans and prepaid bundles.](https://nextupwalkin.com/features/memberships-and-packages) - [InsightsSee your busy and slow hours.](https://nextupwalkin.com/features/insights) ## Turn slow hours into booked ones Start the free trial and schedule your first flash sale. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Floor Plan Calling: Show Them the Way | NextUp Walk-in Source: https://nextupwalkin.com/features/floor-plan-calling > Call a customer and the TV shows the route to their chair, and the same route opens on their phone. Works on browser, Fire TV, Apple TV and Roku. Not on Free. Walk-in and Pro # Call them. Show them the way. When you call someone, the TV display shows the route to the chair (in a browser, on Fire TV, Apple TV and Roku), and a code puts the same route on their phone. No hunting for the right chair, and no staff member pointing. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/floor-plan-calling#how) - Route on the TV - Same route on their phone - Walk time counted - Updates if you change the chair ## “Which chair is mine?” A name on a screen tells someone they are up. It doesn’t tell them where to go. Floor plan calling does. Without it Now Calling Alicia T. **Luis**is ready for you Up Next - 1Devon K. ~6 min Current Wait ~15 min Scan to join the line 4 PM73° 5 PM71° 6 PM68° Sound onNextUp LLC “I was called. Which chair is mine?”Someone calls out across the room, or walks over to ask. With it Now Calling Alicia T. **Luis**is ready for you Up Next - 1Devon K. ~6 min Current Wait ~15 min Scan to join the line 4 PM73° 5 PM71° 6 PM68° Sound onNextUp LLC Now Calling Alicia T. You’re up! Scan to take this route with you Walk to **Luis** Chair 9, on the right “Chair 9, on the right. Got it.”The TV shows the way, and the same route can go to their phone. ## The whole TV, pointing the way Call the next person and the waiting-area TV changes from a name to a route: the room, the door they came in by, and the chair to walk to. - **The route, not just a name.**The TV draws the path from where it hangs to the chair, around walls and furniture. - **Words and a picture.**Plain directions such as “Chair 5, on the right”, read from where the TV is. - **Each TV has its own starting point.**Set the door, front desk or waiting area each screen is read from, and which way viewers face. - **Upstairs too.**If the chair is on another floor, the directions say to take the stairs first. Now Calling Marcus J. **Chris**is ready for you Up Next - 1Alicia T. ~6 min - 2Devon K. ~11 min Current Wait ~15 min Scan to join the line 4 PM73° 5 PM71° 6 PM68° Sound onNextUp LLC Now Calling Marcus J. You’re up! Scan to take this route with you Walk to **Chris** Chair 9, on the right Example: the TV when Marcus J. is called, with the route to his chair. ## Take the route with you The TV shows a code. Scanning it opens the route on the customer’s own phone, so they can walk while they read it. - **No app to install.**It opens in the browser, in your colors, like the ticket page. - **Starts from the screen they scanned.**The phone knows where they are because of the code they scanned. It never reads their location. - **Directions, in plain words.**Who they are walking to, then badges for each step: straight ahead, turn left, turn right, and which chair they end at. - **“I’m on my way” and “I’m here”.**Two taps tell your team the customer is walking and has arrived. 9:41 Walk to Luis - Straight ahead16 ft - Turn right10 ft - Turn left4 ft - Chair 9, on the right Not where you are? You YouYour routeChair 9 I'm on my wayI'm here Example: the route page a customer opens from the TV’s code. ## Your team sees them coming The chairs on your Staff Screen show who is walking over, and how long until the person in a chair is likely to be done. - **Walking, with a time.**A chair shows the customer’s first name and about how long their walk is. - **A hint on busy chairs.**Expected time left in the chair beside the walk time, so you know when to call. - **A fair no-show clock.**With a called-no-show timer set, a far or upstairs chair gets extra time first, and someone who has arrived is never marked a no-show automatically. - **It follows your change.**Call them to a different team member and the route changes on the TV and the phone, which says so. Chris AndreCall now, 40 s walk Nate · 8 min LuisReady in ~1 min, 40 s walk Jamal · 9 min Chris Andre Devon · 11 min LuisAlicia walking, 15 s 40 ft wide 1 square = 2 ft · 26 ft deep Green is open, amber is busy. Nothing is called for you. Example: the chairs list on the Staff Screen. ## You decide what the TV shows The Layout Map has a TV and directions card for each location. Choose what the waiting-area TV shows, how long the way stays up and what your team and customers see. - **Always show, or directions only.**The chair map always on the right of the TV, directions only when someone is called, directions while they are called, or neither. - **How long.**Directions stay up from 5 to 30 seconds. - **The code is optional.**Turn off the code on the TV, or the route on customers’ phones, and codes already out stop working. - **Fair to the walker.**Count the walk in the no-show timer, and show your team who is walking over. TV and directionsChair map always on the TV, 20 seconds **On the TV**What the waiting-area TV shows of this map. Always showDirections onlyDirections while calledOffThe chair map stays on the right of the TV, with each chair open or busy. Directions show too when someone is called. It fills the screen and hides the weather and link. **How long directions stay up**Each time someone is called, the TV shows the way for this long. 20 seconds **Show the code to take the route**A code on the TV that opens the same route on a customer’s phone. **Let customers open the route on their phone**The TV’s code and the ticket page’s Show me the way button. Off: neither, and codes already out stop working. **Count the walk in the no-show timer**A far or upstairs chair gets extra time, and someone who has arrived is never marked a no-show automatically. Off: the timer counts only from the call. **Show the team who is walking over**On the chairs: who is walking, how long, and when to call the next person. Example: the TV and directions card on the Layout Map. ## One call, from the first tap to the chair Scroll to follow a customer from being called to sitting down. - Step 1 ### Someone is called You call the next person from the Staff Screen. The waiting-area TV shows their name, and their phone says “You’re up!”. - Step 2 ### The TV shows the way The name gives way to the room: where the TV hangs, the route round the furniture, and the chair, with the team member’s name over it. - Step 3 ### The route is in their hand A code on the TV opens the same route on their own phone, in your colors, with how long the walk is. Nothing to install. - Step 4 ### Your team sees them coming Tap “I’m on my way” and the chair shows who is walking over and for how long. Busy chairs say when it is time to call. Chris AndreCall now, 40 s walk Nate · 8 min LuisReady in ~1 min, 40 s walk Jamal · 9 min Chris Andre Devon · 11 min LuisAlicia walking, 15 s 40 ft wide 1 square = 2 ft · 26 ft deep Green is open, amber is busy. Nothing is called for you. - Step 5 ### They arrive “I’m here” tells the team. The chair shows the guest is here, and nobody had to point. Chris AndreCall now, 40 s walk Nate · 8 min LuisReady in ~1 min, 40 s walk Jamal · 9 min Chris Andre Devon · 11 min LuisAlicia is here 40 ft wide 1 square = 2 ft · 26 ft deep Green is open, amber is busy. Nothing is called for you. Now Calling Alicia T. **Luis**is ready for you Up Next - 1Devon K. ~6 min Current Wait ~15 min Scan to join the line 4 PM73° 5 PM71° 6 PM68° Sound onNextUp LLC Chris AndreCall now, 40 s walk Nate · 8 min LuisReady in ~1 min, 40 s walk Jamal · 9 min Chris Andre Devon · 11 min LuisAlicia walking, 15 s 40 ft wide 1 square = 2 ft · 26 ft deep Green is open, amber is busy. Nothing is called for you. 9:41 Your spot#2About **15 min**· around 3:40 PM1 person ahead of you This page updates live. Feel free to step out. In line as Alicia T. Leave the line Fade Room Barbershop Alicia T. You're up!**Luis** is ready for you.Head to the front now. Running late?Let Fade Room Barbershop know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it ## Try it: send someone to a chair Tap a chair. The TV, the customer’s phone and your team’s Staff Screen all follow, the same way they do in the shop. Waiting areaFront deskEntranceTV Chair 9, on the right · about 15 seconds Chair 9, on the right. about 15 seconds. Now Calling Alicia T. **Luis**is ready for you Up Next - 1Devon K. ~6 min Current Wait ~15 min Scan to join the line 4 PM73° 5 PM71° 6 PM68° Sound onNextUp LLC Now Calling Alicia T. You’re up! Scan to take this route with you Walk to **Luis** Chair 9, on the right 9:41 Walk to Luis - Straight ahead16 ft - Turn right10 ft - Turn left4 ft - Chair 9, on the right Not where you are? You YouYour routeChair 9 I'm on my wayI'm here ### On your team’s screen Chris AndreCall now, 40 s walk Nate · 8 min LuisReady in ~1 min, 40 s walk Jamal · 9 min Chris Andre Devon · 11 min LuisAlicia called, 15 s 40 ft wide 1 square = 2 ft · 26 ft deep Green is open, amber is busy. Nothing is called for you. ## How it works - 1 ### Draw your room Place chairs, doors and your TVs on the Layout Map, and put each team member on a chair. - 2 ### Call someone The TV shows the route and a code. The customer can walk it from the screen or from their phone. - 3 ### See them arrive The chair shows them walking, then here, and the no-show clock allows for the walk. ## Who it’s for - ### Barbershop A long shop with the waiting area at the front. “Chair 5, on the right” and a path on the TV beat shouting down the room. - ### Salon Stations upstairs and down. The route says to take the stairs, then which station. - ### Tattoo studio Artists at separate stations. A client who has never been in sees the way to their artist’s station. ## The small things - ### You choose what the TV shows Show the chair map always on the right, with each chair open or busy; show only the directions when someone is called; or show neither. - ### More than one TV Each TV is read from its own spot, and one is the main screen for the rest. - ### No names on the screen The route data names no client, and the phone page never shows a client’s name. - ### Reduced motion The route page respects a phone’s reduced-motion setting. - ### In your customer’s language The route page is written in English, Spanish and Vietnamese. ## Questions Which plans have it? The Walk-in and Pro plans, and the free trial. It is not on the Free plan, and restaurants use the restaurant floor plan. Does the customer’s phone share their location? No. It starts from the screen they scanned, or a landmark they pick. Their location is never read. Can the TV show only the directions, without the busy and open chairs? Yes. For each location choose Always show (the chair map on the right, with directions when someone is called), Directions only, or Off. Do I have to draw a map first? Yes. The route is worked out from your Layout Map, so draw your chairs and doors there. ## Goes well with - [Layout MapDraw your room and see who is free.](https://nextupwalkin.com/features/layout-map) - [TV DisplayThe waiting-room screen that calls the next person.](https://nextupwalkin.com/features/tv-display) - [No-show protectionDeposits and card on file for booked visits.](https://nextupwalkin.com/features/no-show-protection) ## Stop pointing across the room Start the free trial, draw your room, and call your first customer to a chair. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Get Found Online: Google, Instagram | NextUp Walk-in Source: https://nextupwalkin.com/features/get-found-online > Copy-ready links and steps to put your line or booking link on Instagram, Google, Apple Maps and Yelp. Download your QR code. On every plan. Every plan # Put your line where people look The Get Found Online page gives you the link, the QR code and the steps to add your line to Instagram, Google, Apple Maps and Yelp. Customers can see the wait before they drive over. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/get-found-online#how) - Instagram and Google steps - Apple Maps and Yelp - Copy buttons - Counts bookings per source ## Everything in one place Get Found Online is in the dashboard sidebar. It collects what you need so you are not hunting for links. - **Your link.**Your join or booking link, ready to copy. - **Your QR code.**Download it for the window, a card or a flyer. - **Instagram and Google guidance.**What to put in your bio and on your Business Profile. - **Queue Status link.**Post it so customers check the wait before they drive over and join from their phone. **Get Found OnlineYour join link**Copy **Your QR code**Download **Instagram bio**Steps **Google Business Profile**Steps **Apple Maps and Yelp**Steps Use the Copy button beside each step. Example: the Get Found Online page for Fade Room Barbershop. ## Your Google listing, linked Add your link to your own Google Business Profile so people can join or book from the listing they already found. - **Link field.**Paste your NextUp Walk-in link into the appointment or booking link field. - **Reviews.**Set your Google Place ID in Location settings to link your location to your Business Profile for reviews. - **Plain about limits.**Adding a link doesn’t change where Google ranks your business. - **Book on Google is later.**It isn’t switched on yet, so the link is the way for now. **Google Business ProfileFade Room Barbershop**Main Street **Booking link**nextupwalkin.com/s/fade-room **Place ID set**Linked On Walk-in the link opens the line. On Pro it opens booking. Example: the link field on a Google listing. ## Apple Maps and Yelp, with counts The page has steps for each, and the links tell you which one is working. - **Apple Maps.**Sign in at business.apple.com and add your link as the Schedule appointment action. - **Yelp.**Paste your link into the Website field on your page at Yelp for Business. - **Counted per source.**Links end in src=apple and src=yelp, so the page counts the bookings each brought in over the last 30 days. **Bookings by source · last 30 days** Apple Maps**14** Yelp**9Apple Maps**src=apple **Yelp**src=yelp Use each source’s own link so the counts stay right. Example: bookings counted by the link they came through. ## How it works - 1 ### Open Get Found Online It is in the dashboard sidebar. Find your link and QR code. - 2 ### Copy it where it belongs Use the Copy button for each step: Instagram, Google, Apple Maps or Yelp. - 3 ### Watch the counts See the bookings that Apple Maps and Yelp brought in over the last 30 days. ## Who it’s for - ### Barbershop The Queue Status link goes in the Instagram bio, so a guy checks the wait before he leaves the house and joins from his phone. - ### Tattoo studio The booking link goes in the Google Business Profile and the Yelp page, so a new client can book from the listing. - ### Salon The salon adds its link as the Schedule appointment action on Apple Maps and watches the bookings it brings in. ## The small things - ### Copy buttons Each step has one, so the right link gets pasted. - ### Downloadable QR code The same code works on a window sticker or a flyer. - ### Booking link on Pro Booking needs Pro. On Walk-in the same link opens the line to join. - ### Works with your own site The same join link also works on any page of a website you already have. ## Questions Can customers book on Google with NextUp Walk-in? Not through Book on Google, which isn’t switched on yet. For now, add your link to your own Google Business Profile so people can book from your listing. Will it improve my Google ranking? No. Adding a link doesn’t change where Google ranks your business. Which plan has it? Apple Maps, Yelp and the Get Found Online page are on every plan. Booking links need Pro; on Walk-in the link opens the line. ## Goes well with - [Website widgetYour live wait on your own website.](https://nextupwalkin.com/features/website-widget) - [Website builderA site that also runs your line.](https://nextupwalkin.com/website-builder) - [LookbookShow your work to everyone who finds you.](https://nextupwalkin.com/features/lookbook) ## Be one tap away from a place in line Start the free trial, open Get Found Online and copy your link into your bio. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Digital Gift Cards for Walk-in Shops | NextUp Walk-in Source: https://nextupwalkin.com/features/gift-cards > Issue prepaid gift cards from the dashboard and redeem them at checkout with partial use, a full history and gift card reports for your accountant. On Pro. Pro # Gift cards, from the dashboard to the till Issue prepaid gift cards in seconds. Staff look up the code at checkout and the balance comes off the bill, with every redemption kept on the card. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/gift-cards#how) - Issue in seconds - Partial use - History on every card - Refunds go back on the card - In your accounting reports ## Issue a card in a few clicks Set a balance, add who it is for if you like, and you get a code. Use your own code if you prefer. - **Balance and recipient.**The recipient name and a note are for your records. - **Automatic or custom code.**Generated for you, or typed in. - **Optional expiry.**None by default; set one if your local laws require it. - **Pass the code on yourself.**Gift cards are never texted. $25 $100 $50 Sold right from your dashboardRedeemed at checkout in secondsNo third-party gift-card serviceStaff look it up by code at checkout Example card in a sample brand. ## Redeemed at checkout, never overspent On the bill, choose Gift card, look up the code, and use as much as the customer wants. Pay the rest any other way. - **Partial use.**The remaining balance stays on the card. - **From the Staff Screen too.**Gift card on a customer’s row does the same for that visit’s bill. - **Split bills.**A gift card can pay for one person’s items when a group splits the bill. - **No double spend.**Two people using one card at once cannot overspend it. - **Refunds go back.**Take it off a bill, or refund a paid bill, and the money returns to the card. **CheckoutSkin fade**With Marcus$35.00 **Gift card GC-7K2Q**Balance $50.00 · using $35.00−$35.00 **Paid in full**$15.00 left on the card Example: a bill paid with a gift card. ## Every dollar accounted for You were paid when you sold the card, so using it is kept apart from card payments. Your accountant sees what was issued, what was redeemed and what is still owed. - **A gift card report.**Issued, redeemed and still owed, on the Accounting page, by PDF, Excel or CSV. - **A history on every card.**Each redemption is listed on the card. - **No NextUp Walk-in fee on redemptions.**Our card fee is never taken when a gift card pays. - **On the receipt.**The gift card line shows on the bill’s receipt, beside tax and tip. **Accounting · Gift cards** Issued**$1,250** Redeemed**$840** Still owed**$410GC-7K2Q · Dana R.**$35.00 redeemed · $15.00 left **GC-M4TX · For Chris**Issued $75.00 · not used yet **Download all**PDF, Excel or CSV Close-out counts a bill paid fully by gift card as “another way”. Example: the gift card report on the Accounting page. ## How it works - 1 ### Create Gift Cards, then Create gift card. Set the balance. - 2 ### Share the code Pass it on in person or your own message. - 3 ### Redeem Choose Gift card on the bill and look up the code. - 4 ### Reconcile See issued, redeemed and still owed on the Accounting page. ## Who it’s for - ### Salon Sell a gift card at the front desk or from the dashboard, and take it as payment at checkout. - ### Barbershop A gift card for a friend’s next cut, issued in seconds and spent at checkout. - ### Tattoo studio A prepaid card for a client’s next session, redeemed against the bill. ## The small things - ### Find a lost code Search by recipient name or part of the code. - ### Deactivate anytime Turn a card off if it goes astray. - ### Move it to store credit An owner or manager can turn a card’s balance, all or part, into store credit. - ### A full audit trail Gift card records are kept in the audit trail for seven years. ## Questions Do gift cards expire? Not by default. You can set an expiry date on a card if your local laws require one. Can a card pay part of a bill? Yes. The balance left stays on the card. Can a gift card and a card payment pay the same bill? Yes. Use as much of the gift card as the customer wants, then take the rest in cash, on their phone, on a card reader or another way. Where is gift card money in my reports? You were paid when you sold the card, so using it is not counted as a card payment. The Accounting page shows gift cards issued, redeemed and still owed, and close-out counts a bill paid fully by gift card as another way. Is it on every plan? Gift cards are part of Pro and Restaurant, and the free trial includes them. Balances already sold can always be redeemed. ## Goes well with - [LoyaltyA branded digital punch card.](https://nextupwalkin.com/features/loyalty) - [Checkout and card paymentsWhere gift cards are redeemed.](https://nextupwalkin.com/product/payments) - [Store creditA prepaid balance on the client record.](https://nextupwalkin.com/features/store-credit) - [Accounting reportsGift cards issued, redeemed and still owed.](https://nextupwalkin.com/features/accounting-reports) ## Turn gifts into new regulars Start the free trial and issue your first gift card in a minute. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Giveaways: Free Drawings, Fair Draw | NextUp Walk-in Source: https://nextupwalkin.com/features/giveaways > Run a free giveaway with entries from visits, free online entry and a recorded draw. Official rules are made from your details. Every plan # Run a giveaway you can prove was fair Clients earn entries when they visit, and anyone can enter free online. Winners are picked by a recorded draw anyone can check. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/giveaways#how) - Entries from visits - Free entry for everyone - Recorded draw - Official rules made for you ## Set up a giveaway Open Giveaways and click New giveaway. Name it, describe the prize and set the dates. - **The basics.**Name, Prize, Total prize value, number of Winners, start, when entries close and the drawing. - **Entries.**Entries per visit, any loyalty stamp bonus, a minimum age, alternates per prize and who it is open to. - **On the TV.**Optionally show the drawing live on the location’s TV. - **Locked once live.**After publishing, the prize, dates, eligibility and how entries are earned cannot change. End it and start a new one. **New giveawayName**Spring Cut Giveaway **Entries per visit**1 entry · stamp bonus on1 **Entries close**Drawing the next day **Show the drawing on the TV**Optional Example: a giveaway at Fade Room Barbershop. ## Fair to everyone who enters Nothing is ever sold. There are no entry prices and no purchase requirements, and alcohol cannot be a prize. - **A free way in.**Anyone can enter free online with the same chances. No one earns more in a day than the free entry gives. - **Official rules.**Enter the sponsor’s legal name and address, the governing state, a contact and the days to claim. The rules are made from these and published with the giveaway. - **A template, not legal advice.**The rules are a starting point. **Official rules detailsSponsor**Legal name and address **Governing state**North Carolina **Contact for questions**Email **Days to claim**How long a winner has Published with the giveaway. Example: the details the rules are made from. ## Publish, then run the draw Save, then Publish. A live giveaway can be paused and resumed, or ended with End now. When it has ended, click Run the draw. - **A draw anyone can check.**Winners are picked by a recorded draw. - **Entrants.**See who entered for each giveaway. - **Share it.**Each giveaway has Copy link and a flyer. **Spring Cut Giveaway** Entrants**184** Winners**3Run the draw**Entries have closedReady **Entrants**See everyone who entered **Flyer**Print or share Example: a giveaway after entries close. ## How it works - 1 ### Set it up Add the prize, dates, entries and your official rules details. - 2 ### Publish Share the link or the flyer while entries come in. - 3 ### Run the draw When it ends, run the recorded draw. ## Who it’s for - ### Barbershop Give a free month of cuts. Every visit earns an entry, and a free online entry is open to anyone. - ### Salon Draw three winners of a color service, with extra entries for loyalty stamps. - ### Restaurant Give away a dinner for two, with entries from visits and the drawing shown live on the TV. ## The small things - ### Pause and resume Pause a live giveaway, or end it with End now. - ### Show it on the TV Optionally show the drawing live. - ### Minimum age Set a minimum age and who it is open to. - ### Alternates Choose alternates per prize. ## Questions Do clients have to buy something to enter? No. Nothing is ever sold: no entry prices and no purchase requirements. Anyone can also enter free online. Can I change a giveaway after it is published? The prize, dates, eligibility and how entries are earned cannot change. End it and start a new one. Where do I find it? On the Giveaways page, which appears when giveaways are switched on for your account. ## Goes well with - [LoyaltyStamps can earn bonus entries.](https://nextupwalkin.com/features/loyalty) - [Offer codes and email campaignsAnnounce it to clients who agreed to hear from you.](https://nextupwalkin.com/features/offer-codes) - [Gift cardsAnother way to reward and attract clients.](https://nextupwalkin.com/features/gift-cards) ## Give something back, fairly Start the free trial and set up your first giveaway. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Group Bookings: Book Guests Together | NextUp Walk-in Source: https://nextupwalkin.com/features/group-bookings > Customers add up to four guests to one online booking, one after another or all at the same time. One set of messages and one cancel. On Pro. Pro # Book for a friend, a partner or a child in one go A customer books their own time, adds up to four guests, and chooses whether everyone goes one after another or all at the same time. You see one booking with the guests under it. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/group-bookings#how) - Up to 4 guests - One after another, or all at once - One set of messages - Cancel once, cancel all ## Bringing someone? Add them On your booking page, after picking a service and a time, a customer taps Add a guest and types a name. Repeat for up to four guests. - **A name is all it takes.**Guests are booked without a phone number or email. A guest typed with a first name only takes the booker’s last name. - **Real names.**Each guest needs a first name, not an initial, so your team knows who is coming. - **Remove one anytime.**Changed their mind before booking? Remove the guest and the times work out again. **Booking page · Bringing someone?Maria L.**Haircut · Saturday 10:00 **Guest 1: Sam**HaircutAdded **Guest 2: Jo**HaircutAdded **+ Add a guest**Up to 4 guests Book for 3 people Example: a customer adding guests. ## One after another, or all at the same time When your guests go is the customer’s choice, and the page tells them straight away if it will not fit. - **One after another.**With one person or anyone. Each guest takes the very next opening once the one before ends, so nobody waits around. - **All at the same time.**With anyone, when that time has room for everyone. Picking one particular person is one at a time only. - **Told when it will not fit.**If there is no room for everyone, the page says to pick an earlier time, so the booking is never half made. **When your guests goOne after another**Maria 10:00 · Sam 10:30 · Jo 11:00Picked **All at the same time**Everyone at 10:00 · with anyone Pick an earlier time so everyone fits Example: the two choices. ## One booking for you to look after The group is linked, so the messages and the cancel are for everyone at once. - **One set of messages.**The person who booked gets the confirmation and the reminders for everyone. Guests are not emailed. - **Cancel once.**Cancelling the booker’s appointment cancels the guests’ too. - **Clear on your calendar.**Your team sees each one as Group booking or Guest of the booker, in the right person’s column. **Calendar · SaturdayMaria L.**10:00 · Haircut · Group booking **Sam**10:30 · Haircut · Guest of Maria L. **Jo**11:00 · Haircut · Guest of Maria L. Cancel Maria’s and the guests go too Example: a group on the calendar. ## How it works - 1 ### Pick a service and a time The usual booking page, on your link or QR code. - 2 ### Tap Add a guest Type a name for each, up to four. - 3 ### Choose when they go One after another, or all at the same time. - 4 ### Book One confirmation, one booking to manage. ## The small things - ### The usual rules Hours, blocked time and the limit on bookings at one time all apply to every guest. - ### Moves by phone A booking with guests cannot be moved online. The customer is told to cancel and book again, or to call you. - ### Book again for later A group booking is one visit and does not repeat. Book it again for the next one. ## Questions Which plan has it? Pro, with appointments and online booking. The 14-day trial has every Pro feature. How many guests can one person bring? Up to four, besides themselves. Can a group book a service that needs two team members? Not online yet. The booking page asks them to call you. Do my guests need an account or a phone number? No. A guest is a name. The booker gets the messages for everyone. ## Goes well with - [Calendar and online bookingAppointments for every location and team member, booked online.](https://nextupwalkin.com/features/calendar-and-online-booking) - [Repeat bookingsA standing weekly, every-two-weeks or monthly time.](https://nextupwalkin.com/features/repeat-bookings) - [PricingPlans per location, and what each one includes.](https://nextupwalkin.com/pricing) ## Let one booking cover the whole family Take the 14-day trial with every Pro feature and book a group on your own page. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # How You Compare: Benchmarks | NextUp Walk-in Source: https://nextupwalkin.com/features/how-you-compare > See your median wait, no-show rate, rebook rate and average ticket beside similar businesses. Group figures only. On Pro. Pro # Is your shop typical, or ahead? At the bottom of Insights, How you compare sets your median wait, no-show rate, rebook rate and average ticket beside other businesses of the same type and size on NextUp Walk-in. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/how-you-compare#how) - Four measures - Same type and size - Last 90 days - Never one business ## Four numbers that tell you where you stand Each one is shown beside the typical figure for businesses like yours. - **Median wait.**How long people wait in the line. - **No-show rate.**How many booked or called customers don’t turn up. - **Rebook rate.**Clients with a phone number who came more than once. - **Average ticket.**What a visit is worth. **How you compare** Median wait**14 min** No-show rate**6%** Rebook rate**61%Median wait**Typical 17 min · middle half 12 to 22You: 14 min **Average ticket**Typical $36 · middle half $29 to $44You: $41 Example: your figure beside the group’s typical one. ## Fair comparisons You are compared with businesses like yours, not the whole platform. - **Same type.**One of the business types NextUp Walk-in is built for, so a restaurant isn’t set against a barbershop. - **Same size.**One location, two to three, or four or more. - **The typical figure and the middle half.**You see the group’s typical number and the range most of them fall in. - **Last 90 days.**Updated once a day, with test visits left out. **Your groupBarbershops**Business typeYours **2 to 3 locations**SizeYours **Last 90 days**Updated once a dayPeriod Example: the group your figures are compared with. ## Never any one business Benchmarks only show up when there is enough data, and they only ever describe a group. - **At least 10 businesses.**A measure shows only once at least 10 businesses have enough visits for it. - **Honest when there isn’t enough.**Until then it says there aren’t enough similar businesses yet. - **No single business is shown.**You see the group’s typical figure and its middle half, nothing about any one shop. - **For owners and managers.**The comparison sits at the bottom of the Insights page. **Rebook rateNot enough similar businesses yet**Shown once at least 10 have enough visits Group figures only, never one business. Example: what you see until enough similar businesses have data. ## How it works - 1 ### Run your line Visits, waits and tickets build up as you work. - 2 ### Open Insights Scroll to How you compare at the bottom. - 3 ### Read the gap See each of your figures beside the typical one for your group. - 4 ### Pick one to improve Shorten a wait, cut no-shows or lift your rebook rate. ## Who it’s for - ### Barbershop See whether your Saturday waits are longer than other single-location shops. - ### Salon Check whether your average ticket is ahead of similar salons. - ### Nail salon Compare your rebook rate with other nail salons of your size. ## The small things - ### Private Other businesses are never named or shown. - ### Updated daily The figures refresh once a day. - ### Test visits left out Practice check-ins never count. - ### Every business type Each type is compared with its own kind. ## Questions Which plans have it? Pro and the free trial, for owners and managers. Can I see other businesses’ numbers? No. You see the group’s typical figure and its middle half, never any one business. Why does it say there aren’t enough similar businesses? A measure shows only once at least 10 businesses of your type and size have enough visits for it. How is the rebook rate worked out? It is the share of clients with a phone number who came more than once, over the last 90 days. ## Goes well with - [InsightsYour own numbers, compared with the period before.](https://nextupwalkin.com/features/insights) - [Review themesWhat clients keep praising or asking for.](https://nextupwalkin.com/features/review-themes) - [No-show protectionBring your no-show rate down.](https://nextupwalkin.com/features/no-show-protection) - [Ask about your businessAsk questions about your numbers in plain words.](https://nextupwalkin.com/features/ask-about-your-business) ## Know where you stand Start the free trial and see how your shop compares as your numbers build. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Insights & Reports for Walk-in Shops | NextUp Walk-in Source: https://nextupwalkin.com/features/insights > See walk-ins, waits, revenue and your busiest hours against last period, and ask questions about your numbers in plain words. Basic on every plan · Full on paid plans # Know your shop by the numbers Walk-ins, waits, revenue and busy hours, compared with the period before. And on Pro, ask a question in plain words and get the answer from your own numbers. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/insights#how) - Compared with before - Busiest hours at a glance - Wait accuracy - Ask in plain words ## The day, the week, the month Cards for the numbers that matter, each compared with the previous period. Click one to see its trend. - **Core counts.**Walk-ins, served, average wait, average visit time. - **The misses.**No-show rate and people who left the line. - **Money and rating.**Estimated revenue from list prices and average stars. - **Make it yours.**Choose which cards and charts appear. **Insights** Walk-ins**412**+8% Avg wait**18 min**−3 min Served**388**+6% Walk-ins per day Example: the Insights page. ## See the pattern, staff the pattern A heat map of your busiest hours and days, and how close your quoted waits come to the real ones. - **Busy hours.**The heat map shows when to have everyone in. - **Wait accuracy.**Quoted against actual, so the promise stays honest. - **Service and staff.**Visits, share and revenue per service; median time per team member. - **Right now.**Today’s numbers, live. **Busiest times** Peak day**Saturday** Peak hour**11 AM** Quote accuracy**92%** Visits by hour Example: busiest hours. ## Or just ask In the dashboard, open Help, then Ask about your business. It answers in plain sentences and draws a short bar list when a picture helps. - **How were my sales last month?**Sales, tips and averages from the same books as Accounting. - **When is my quietest weekday time?**Busy times and top services from Insights. - **Who has not been back in a while?**Counts of regulars gone quiet, never names. - **Private by design.**It only reads your own numbers. **Ask about your business** Walk-ins by weekday hour **When is my quietest time on weekdays?**You **Tuesday and Wednesday, 1 to 3 PM.**Fewest walk-ins over the last 90 days Example: Ask about your business, on Pro. ## How it works - 1 ### Run your line Every check-in, call and checkout feeds the numbers. - 2 ### Open Insights Pick a period and compare it with the one before. - 3 ### Act on it Staff to the busy hours, fix slow services, ask questions. ## Who it’s for - ### Barbershop The busiest hours and days at a glance, so Saturday is staffed and a slow Tuesday is not. - ### Salon Waits and walk-outs by day, and how close the quoted wait came to the real one. - ### Tattoo studio Walk-ins by day and time, to plan which artists are on the floor. ## The small things - ### Accounting reports Sales, tax, tips, fees and payouts by period, ready for your accountant. - ### Review themes See what customers keep mentioning. - ### How you compare Against shops of the same type and size. ## Questions What is on the Free plan? The basics: today’s counts, waits and walk-outs. Full Insights come with paid plans. Can the assistant see client names? No. It only reads numbers and never names a client. How far back can I look? Ask for up to 400 days at a time, a year for sales. ## Goes well with - [Accounting reportsReady for your accountant.](https://nextupwalkin.com/features/accounting-reports) - [TV DisplayKeep the room informed too.](https://nextupwalkin.com/product/waitlist-tv) - [Client recordsFind regulars who have gone quiet.](https://nextupwalkin.com/product/clients) ## Stop guessing, start staffing Start the free trial and watch your first week take shape. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Layout Map: Chairs and Stations | NextUp Walk-in Source: https://nextupwalkin.com/features/layout-map > Draw your chairs and stations, put each person on theirs and see who is free. On the Walk-in and Pro plans, not on Free. Walk-in and Pro # Draw your shop, see who is free Draw your chairs and stations, put a team member on each, and see at a glance which are open, busy or offline. Seat a customer by picking a chair. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/layout-map#how) - Chairs and stations - Open, busy or offline, live - Seat from the map - Several floors ## Draw the shop you actually have Owners place chairs and stations, name each one, and put a team member on it. Add the rest of the room if you like. - **Chairs and stations.**Drag, resize and turn them with a mouse, touch or the keyboard. - **The room around them.**Walls, doors, a front desk, a waiting area with its waiting seats, a wash station, a TV, stairs and a restroom. - **More than one floor.**Add floors, and set the room’s shape on each. - **One person, one chair.**A team member works at most one chair or station, so picking a chair picks the person. ### Layout Map Map List TV preview 13 of 150 Arrange Seating Areas Structure Text box Chris Andre Luis Jay Wash station Restroom Waiting area Front desk TV 40 ft wide 1 square = 2 ft · 26 ft deep #### Chair NameChair 2 BarberAndre Example: the Layout Map editor for a barbershop. ## Who is free, right now Anyone who works at the location sees each chair live, from the line. - **Open.**The person is on duty and free. - **Busy.**Serving someone. It shows the client’s first name and how long. - **Offline.**Nobody on the chair, or the person is off duty. **Layout Map · Live** Open**1** Busy**2** Offline**1Chair 1 · Dani K.**Maria · 14 minBusy **Chair 2 · Marcus W.**Sam · 6 minBusy **Chair 3 · Lee A.**Open **Chair 4**Offline Example: the live view during a busy afternoon. ## Seat by picking a chair On the Staff Screen, Seat can pick a chair from the map, and so its barber, stylist or technician. - **No guessing.**See who is free before you call the next person. - **Can’t seat an empty chair.**A chair with nobody on it shows offline and can’t be picked. - **On your TV.**The TV Display can show the chair map, and you can turn that off. - **Kept private.**The public map shows only a chair’s name and status, never a person or a client. **Seat · Jo R.Chair 3 · Lee A.**OpenSeat here **Chair 1 · Dani K.**Busy, 14 min **Chair 4**Offline Only open chairs can be picked. Example: picking a chair from the Staff Screen. ## On the TV, if you want it Choose per location what the waiting-area TV shows from the map: the chairs all day, directions only when someone is called, or neither. - **The chair map, always.**The room on the right of the TV, each chair open, busy or not staffed. Never a name. - **Directions when someone is called.**The TV changes from a name to the route to the chair, with a code that puts it on their phone. - **Set per location.**Turn it off and the TV is the plain line again. Now Calling Marcus J. **Chris**is ready for you Up Next - 1Alicia T. ~6 min - 2Devon K. ~11 min Current Wait ~15 min Scan to join the line Chairs 1 2 3 4 5 6 7 8 9 10 4 Open6 Busy0 Not staffed Sound onNextUp LLC Example: the TV with the chair map on. ## How it works - 1 ### Draw it Place your chairs and stations and name each one. - 2 ### Put people on chairs Choose the team member who works each chair or station. - 3 ### Seat from the map Your team sees live status and picks a chair to seat the next customer. ## Who it’s for - ### Barbershop Four chairs, a wash station and a waiting area. The front desk sees which barber is free and seats the next walk-in there. - ### Salon Stations upstairs and down, each named for the stylist who works it, with the wash station on the map. - ### Tattoo studio Artists’ stations in a row. The front desk sees who is mid-session and who can take a walk-in. ## The small things - ### Anyone who works there The live view is open to the whole team at the location. - ### Saved safely A save over someone else’s newer version is refused, so you never overwrite a change. - ### TV screens Mark the TVs on your map to place them in the room. ## Questions Which plans have the Layout Map? The Walk-in and Pro plans, and the free trial. It is not on the Free plan, and restaurants use the floor plan instead. What happens if I downgrade to Free? Your saved map is kept, and it comes back when you upgrade. Does the TV show my clients’ names? Not on the map or the route. The chair map shows only each chair’s name and status. The route shows the team member’s first name and photo, never a client’s name. Does a customer need an app or to sign in to follow the route? No. The code on the TV opens a web page on their phone. Nothing to install and no sign-in. Does the route use my customer’s location? No. The route starts from the TV they scanned or a landmark they pick. Their phone’s location is never read. Can it call people for me? No. It shows when to call. Your team calls. ## Goes well with - [Time clockWho is on duty, and for how long.](https://nextupwalkin.com/features/time-clock) - [Calendar and online bookingAppointments beside your walk-in line.](https://nextupwalkin.com/features/calendar-and-online-booking) - [InsightsWaits and busy hours at a glance.](https://nextupwalkin.com/features/insights) ## See your whole floor at a glance Start the free trial and draw your first chair. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Lookbook: Photo Menu for Walk-in Shops | NextUp Walk-in Source: https://nextupwalkin.com/features/lookbook > Add photos to your services. Customers pick a look when they join the line, and your team sees it on the ticket. On every plan. Every plan # Show your work. Let them pick the look. Put photos on the services you list. Customers browse them on their phone and pick a look when they join, so your team knows what they want before they sit down. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/lookbook#how) - Up to 12 photos per style - Picked at check-in, no app - Seen on the ticket - Rotates on your TV ## Build it from your service list Turn on the switch beside a service and it joins your Lookbook. Add photos, order them, and you are done. - **Up to 12 photos each.**PNG, JPEG or WebP, several at once. The first is the cover. - **Captions and sections.**Group styles into sections and caption every photo. - **Sold out, in one tap.**A sold-out style stays on the page but is not offered at check-in. - **Design numbers.**Tattoo shops can number each flash design. **Lookbook** Photos used**86 of 300Heart & Dagger**Flash · Design 1 · 4 photos **Compass**Flash · Design 7 · 3 photos **Sun & Moon**Flash · Design 9 · 5 photos **Swan**Flash · Design 12 · 2 photosSold out **Mandala**Hidden from customers A style shows to customers once it has a photo. Example: the Lookbook editor for a tattoo studio. ## Up to 12 photos on every style Open a style and its photos are in one list. Caption them, put them in order and the first one becomes the cover. - **Add several at once.**PNG, JPEG or WebP, up to 2 MB each, up to 12 on a style. - **Order and captions.**Move a photo earlier or later, caption it or remove it. The first is the cover. - **A section and a sold-out switch.**Group styles under a section such as Flash, and mark one sold out without deleting it. ### Flash tattoo, small In the Lookbook Section Design numberCustomers can ask for it by number, 1 to 99999. Sold out Describe the cover photo (required to show it) #### Photos (3 of 12) - - - Add photosPNG, JPEG or WebP, up to 2 MB each. The first photo is the cover. CancelSave Example: a tattoo studio’s flash design open in the Lookbook editor. ## Customers pick a look when they join On the Check-in Page, an optional photo grid appears. They tap what they want and join the line. Nothing to download, nothing to sign up for. - **Optional.**It is one extra tap, never a gate. Skip it and they still join. - **Only what is available.**Sold-out styles are not offered. - **No clutter.**No styles yet? No extra step is shown at all. Iron Rose Tattoo Pick a look **#1 Heart & Dagger#3 Mandala#7 Compass#12 Swan**Sold out today Join the line Example: the photo grid on the Check-in Page. ## Your team sees it on the ticket The pick lands on the customer’s row on the Staff Screen, with a small photo. Tap it to see it larger. - **Wants: the style they chose.**No guessing when they sit down. - **A note, not a rule.**It does not change the service or the wait estimate. - **Change or clear it.**A Style button on the ticket swaps the pick. - **Private.**It is never shown on the TV or to other customers. **Staff Screen** Maria L. Service**Flash tattoo, small** With**Dani** Wait**About 25 minWants: #7 Compass** Example: a line row on the Staff Screen. ## And on the TV between calls Opt in to rotating cards on the waiting-room TV. Your styles sit beside the wait and who is up next, so the room browses while it waits. - **Your best work, on a loop.**The TV cycles your Lookbook styles. - **You choose.**Off until you turn it on in the TV settings. - **Paid plans.**The Lookbook itself is on every plan; the TV Display is on every plan too. Iron Rose Tattoo **Heart & Dagger**Design 1 **Compass**Design 7 **Sun & Moon**Design 9 Up next: Maria · Chris · Devon Example: the TV Display with Lookbook cards on. ## How it works - 1 ### Add photos Catalog, then Lookbook. Switch a service on and drop in its photos. - 2 ### Customers browse The Check-in Page shows a Pick a look grid. - 3 ### You see the pick The ticket says what they want, with a photo. ## Who it’s for - ### Barbershop Photos of fades and beard shapes on each service. A client picks one when they join, and the barber sees it on the ticket. - ### Hair salon Cuts and colours in sections, so a client points to the look before they sit down. - ### Tattoo studio Numbered flash designs, with the sold-out ones marked. The design a client picks rides on their ticket. ## The small things - ### Named for your trade Call it Gallery, Specials or Flash & Portfolio. Rename it per location, up to 24 characters. - ### Described for everyone Each cover photo gets a short description, with an optional Spanish version. - ### Removed styles keep their name If you delete a style later, tickets that picked it still read correctly. ## Questions Does the pick change the price or the wait? No. It is a note for your team. The service, price and wait estimate stay as they were. How many photos can I add? Up to 12 per style, 2 MB each. Walk-in includes 300 photos per location and Pro 1,500. Do customers need an account? No. They pick from the Check-in Page when they join, with no app and no sign-up. Who else sees the pick? Your team, on the Staff Screen. It is never shown on the TV or to other customers. Is it on the Free plan? Yes. The Lookbook is on every plan. The TV Display, which can rotate your styles, is on every plan too, Free included. ## Goes well with - [Website builderShow your work on a site that also runs your line.](https://nextupwalkin.com/website-builder) - [TV DisplayThe waiting-room screen your styles rotate on.](https://nextupwalkin.com/product/waitlist-tv) - [Client recordsEvery visit on one record, from first pick to regular.](https://nextupwalkin.com/product/clients) ## Your work is the best marketing you have Start the free trial, open Catalog, then Lookbook, and add your first style in a minute. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Digital Punch Card Loyalty Program | NextUp Walk-in Source: https://nextupwalkin.com/features/loyalty > A branded digital punch card for walk-in shops. Stamp at checkout, set your own reward, add streaks and tiers, no app for customers to install. On Pro. Pro # A punch card nobody can lose A digital stamp card in your colors, font and logo, with a reward you choose. Stamps happen at checkout, and customers see their progress with no app to install. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/loyalty#how) - Your branding - Stamps at checkout - No app to install - Streaks and tiers - Change the reward anytime ## Your card, your reward Pick the goal, name the reward, choose an icon. The preview beside the settings shows exactly what customers see. - **Any goal.**Ten stamps for a free haircut, or five for twenty percent off. - **Your icon.**Drawn large on the card and inside every stamp. - **Your brand.**Accent color, fonts and logo come from Branding. - **Preview as you go.**Slide the stamps control to see the card part-way or complete. - **Live at once.**Save, and the program is running. Example cards in sample brands. ## Stamps without the paperwork Decide who earns them. Staff see the progress on the Staff Screen and at checkout, and the reward is one tap when it is earned. - **Every finished visit.**A visit marked done stamps the card by itself. Leave out any clients you like. - **Or only chosen clients.**Or only when your team taps + Stamp. - **One stamp per visit.**However it is stamped, a visit never earns two. - **Redeem in one tap.**At the goal, staff see Redeem Reward and the count starts again. - **Booth renters too.**A renter can run their own card for their own clients. **Loyalty** Stamps given**428**+12% Rewards earned**37** On the card**164Every finished visit**10 stamps · Free haircut **Left out**2 clients Example: the Loyalty page. ## Customers see it where they already are There is no app and no plastic. The card shows on the customer’s spot in line, so they watch the stamps add up while they wait. - **On their spot in line.**Their card and how many stamps are left to go. - **In Visits.**Customers who save their visits to an account see the card there too. - **Reward unlocked.**When they reach the goal, their card says so before they reach the chair. - **Private by design.**Typing a number on the Check-in Page never shows anyone’s card. **Your spot · Main St Barbers** Stamps**8 of 10You are 3rd in line**About 20 min **Free haircut**2 more visits8 / 10 **Streak: 4 visits**Come in by Nov 3 to keep it going Stamps are kept per location, on the customer’s phone number. Example: a customer’s spot in line with their loyalty card. ## Streaks, tiers and a reason to rebook On top of the stamp card, reward the clients who keep to their rhythm. Streaks need no setup; tiers and the rebook discount take a minute. - **Streaks.**Visits in a row, each within 1.25 times the client’s usual gap. Shown from the second visit. - **Up to 3 tiers.**Such as “Regular, 5 visits, free neck shave”. Staff see the tier and perk beside the card. - **Perks by hand.**Nothing is discounted by itself; your team gives the perk. - **Rebook discount.**A percent off when a client books again within a few days, in up to three steps. **Streaks and tiersStreaks**Counted for you · no setup **Regular**5 visits · Free neck shaveTier 1 **VIP**15 visits · Free beard trimTier 2 **Rebook discount**Within 3 days 15% · within 7 days 10% Clients see their streak and tier on their spot in line and in Visits. Example: the Streaks and tiers section of the Loyalty page. ## How it works - 1 ### Turn it on Open Loyalty, choose a location, switch the program on. - 2 ### Set the goal Stamp count, reward, icon and who earns stamps. - 3 ### Stamp and reward Visits stamp the card; the reward shows at checkout. - 4 ### Add streaks and tiers Optional: name up to three tiers and set a rebook discount. ## Who it’s for - ### Barbershop A stamp card in the shop’s colours. Every visit earns a stamp, and a regular on a four-week rhythm keeps a streak going. - ### Nail salon A card that lives on the client’s phone, so there is no paper to lose at the bottom of a bag. - ### Tattoo studio A stamp card only for clients the studio chooses, stamped by hand with + Stamp. ## The small things - ### Pairs with gift cards Gift cards and store credit live on the same client record. - ### On the client record Staff see stamps beside the visit history. - ### Email your regulars Narrow an email campaign by loyalty stamps or number of visits. - ### Bonus giveaway entries A giveaway can add entries for loyalty stamps. ## Questions Do customers need an app? No. There is nothing for them to install. Can I change the reward later? Yes, any time, and nothing needs reprinting. Can a visit earn more than one stamp? No. A visit never earns more than one stamp, however it is stamped. Stamps are tied to the customer’s phone number and kept per location. Can booth renters run their own card? Yes. A renter turns on My punch card in their own sign-in. Visits they serve stamp their card, not the shop’s, and only they can see its clients and numbers. Is it on every plan? Loyalty is part of Pro and Restaurant, and the free trial includes it. Anything set up before a downgrade keeps working. ## Goes well with - [Gift cardsSell and redeem prepaid cards.](https://nextupwalkin.com/features/gift-cards) - [Memberships and packagesRecurring plans and prepaid bundles.](https://nextupwalkin.com/features/memberships-and-packages) - [Overdue regularsSee who is past their usual visit.](https://nextupwalkin.com/features/overdue-regulars) - [Client recordsWhere the stamps live.](https://nextupwalkin.com/product/clients) ## Give regulars a reason to come back Start the free trial, open Loyalty, and have a branded card live before lunch. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Memberships & Prepaid Packages for Shops | NextUp Walk-in Source: https://nextupwalkin.com/features/memberships-and-packages > Sell recurring memberships and prepaid visit packages. Customers sign up by link or QR code, and you are paid on your own Stripe account. On Pro. Pro # Recurring revenue for walk-in shops Sell memberships billed monthly or yearly, and prepaid packages redeemed one visit at a time. Customers sign up from a link or QR code, and money goes to your own Stripe account. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/memberships-and-packages#how) - Monthly or yearly - Visits, discounts or both - Self-serve sign-up - Members can stop renewing ## Memberships that bill themselves Create a program with a name, price, interval and perks. Stripe handles the billing. - **Visits, a discount, or both.**Or a fixed number of uses, like a punch card. - **Monthly or yearly.**Billed automatically. - **Members cancel themselves.**Stop renewing from their email or under Visits. They keep it to the end of the period. - **Enroll by hand too.**Add someone at the counter from Enrollments. **Memberships and packagesMonthly Cuts**2 cuts a month · 10% off products$45 / mo **Regular Plus**Unlimited cuts$90 / mo **Annual Regular**24 cuts$420 / yr Example: membership programs. ## Packages for people who pay once Ten haircuts for one price. Staff see the visits left on the check-in card and tap Redeem after each service. - **Prepaid bundles.**A name, a number of visits and a price. - **Redeem in a tap.**The count goes down; at zero it shows as used up. - **Pause sales anytime.**Inactive packages stop selling; bought ones still work. **Check-in card** Devon R. Package**10 haircuts** Visits left**6 of 10** Service**Classic cutRedeem 1 visit** Example: a package on the check-in card. ## Customers sign up on their own Your sign-up page is your check-in link followed by /memberships. Your Check-in Page links to it whenever you have something on offer. - **Copy link and a QR code.**Print the code for the counter. - **Pay on Stripe Checkout.**The confirmation page updates by itself in seconds. - **Booth renters can sell their own.**Their plans appear under their name. Classic Cuts Join a plan **Monthly Cuts**$45 / mo **Regular Plus**$90 / mo **10 cuts**Package **Kids pack**Package Continue to payment Example: the sign-up page. ## How it works - 1 ### Connect Stripe On Payouts, link your business’s own Stripe account. - 2 ### Create a plan A membership program or a package, with its price. - 3 ### Share the link Customers pay on Stripe and show up on your list. ## Who it’s for - ### Barbershop A monthly membership for regulars, with prepaid packages of cuts redeemed one visit at a time. - ### Salon A recurring plan for a regular set of services, billed monthly or yearly. - ### Tattoo studio A prepaid package for a multi-session piece, used up one visit at a time. ## The small things - ### Paid to you Charged on your own Stripe account. - ### On the client record Membership and package status sit beside the visits. - ### Kept on downgrade Existing members keep their memberships if you change plans. ## Questions Membership or package? A membership suits regulars on a rhythm. A package suits someone who wants to pay once for a set number of visits. Can members cancel without calling? Yes. They can stop renewing themselves and keep it to the end of what they paid for. Do I need Stripe? Yes. Online payments run through your own Stripe account, set up on the Payouts page in about five minutes. ## Goes well with - [LoyaltyA branded digital punch card.](https://nextupwalkin.com/features/loyalty) - [Gift cardsSell and redeem prepaid cards.](https://nextupwalkin.com/features/gift-cards) - [Checkout and card paymentsTake payment at the counter.](https://nextupwalkin.com/product/payments) ## Make your regulars official Start the free trial, connect Stripe, and share your first sign-up link today. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Multiple Locations: One Account | NextUp Walk-in Source: https://nextupwalkin.com/features/multiple-locations > Run every shop from one account. Each location has its own line, screens, QR code and staff PIN. Extra locations are one lower price. Paid plans. Paid plans # Every shop, one account Run each location with its own line, screens and team, and see them all in one dashboard. Every location after the first is the same lower price. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/multiple-locations#how) - Own line and settings each - One dashboard - Same price for every extra - Free has one location ## Each location runs on its own A new location is a complete line, not a copy of a setting. Nothing one shop does spills into the next. - **Its own line.**Customers join the right shop, with its own link and QR code. - **Its own screens.**The Staff Screen, TV Display, Door Tablet and Queue Status are per location. - **Its own staff PIN.**One code per location for the shared floor screen. - **Its own hours and settings.**Opening hours and options are set per shop. **Locations** Locations**3 of 50Main Street**Fade Room Barbershop **Oak Avenue**Fade Room Barbershop **Harbor Point**Fade Room Barbershop Only an owner can add a location. Example: the Locations page for a three-shop barbershop. ## Share what should be shared Branding and your services catalog belong to the business, so every shop looks and sounds the same. Then each location adjusts what it needs to. - **One brand.**Logo, colors and fonts are shared across the business. - **One catalog.**Add a service once and every location can offer it. - **Switch services per location.**Turn a service on or off at one shop and leave the others alone. - **Prices per location.**Override a service’s price where it differs. **Catalog · ServicesHaircut**Main Street · $30 **Haircut**Oak Avenue · $35 **Hot towel shave**Main Street **Hot towel shave**Oak Avenue Switch a service on or off, or set a price, for one location. Example: the same services with different prices and availability. ## See all of it, or one at a time Owners and managers see every location in one dashboard. Insights can show one shop or all of them together. - **One sign-in.**Switch between locations without logging out. - **A location picker.**Choose one location or all of them on the Insights page. - **Each shop’s own time.**Charts use every location’s own time zone, so the days line up. **Insights · All locations** Visits served**412** Average wait**18 min** Walk-aways**9** Last 7 days Location: All locations Example: Insights across three locations. ## How it works - 1 ### Add the location Open Locations, press Add location, and give it a name and address. Only an owner can. - 2 ### Save the PIN NextUp Walk-in makes the customer link and a 6-digit staff PIN. The PIN is shown once, so write it down. - 3 ### Set it up Add its hours, TV, Door Tablet and QR code, the same way as your first shop. ## Who it’s for - ### Barbershop A second shop across town gets its own line, QR code and chair crew. The owner watches both walk-in lines from one dashboard. - ### Salon Each salon keeps its own hours and staff PIN, while the service menu and branding stay the same everywhere. - ### Restaurant Each restaurant location has its own wait list and screens. Insights shows one location or all of them. ## The small things - ### One rate, however many Walk-in is $19 a month for each extra location, Pro $39 and Restaurant $44. There are no volume tiers. - ### Prorated billing A new location is billed for the rest of your cycle. Removing one lowers your charge. - ### More team members included On Walk-in and Pro each location adds 3 included team members, counted across the business. - ### Up to 50 from the dashboard Need more? Email support@nextupwalkin.com and we’ll raise the limit. ## Questions What does an extra location cost? Your plan’s additional-location rate, prorated: $19 a month on Walk-in, $39 on Pro and $44 on Restaurant ($190, $390 and $440 a year). It is the same however many you add. Which plan has multiple locations? Every paid plan. The Free plan has one location. What is shared between locations? Branding and your services catalog. Lines, screens, QR codes, staff PINs, hours and settings are separate for each location. ## Goes well with - [InsightsSee one location or all of them together.](https://nextupwalkin.com/features/insights) - [Accounting reportsChoose one location or several for your books.](https://nextupwalkin.com/features/accounting-reports) - [Website builderA site that runs your line, for every shop.](https://nextupwalkin.com/website-builder) ## Open the next shop without a new system Start the free trial, open Locations and add your second shop in a few minutes. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # No-Show Protection: Deposits & Card on File | NextUp Walk-in Source: https://nextupwalkin.com/features/no-show-protection > Require a card or deposit at booking, charge no-show fees on your terms, and refund early cancellations automatically. On Pro. Pro # Keep the chair full, not empty Ask for a card on file or a deposit when someone books. You decide whether to charge the fee, and deposits come back automatically when a customer cancels in time. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/no-show-protection#how) - Card on file or deposit - You decide the charge - Automatic refunds - Reliability on every client ## Protect the booking Require a card on file or a deposit at booking. Payment is on Stripe Checkout, on your own account. - **You set the rules.**A card on file, or a deposit, per location. - **A held time.**A booking holds its slot for 30 minutes while they pay, then releases it. - **No surprise charges.**The no-show fee is never automatic. Staff charge it from the appointment. **No-show protectionRequire at booking**Deposit · $20 **Refund cutoff**Cancel 24 hours before for a full refund **No-show fee**Charged by staff, from the appointment$25 Example: no-show settings for a location. ## Fair to customers who cancel in time Cancel before your cutoff and the deposit goes back to their card on its own. Cancel late, or do not come, and you keep it. - **Your cutoff.**From 0 to 168 hours before; 24 by default. - **Keeps its own cutoff.**A booking keeps the cutoff it was made with. - **Rescheduling is fair.**Move before the cutoff and the cutoff moves with it. **Appointment** Sam T. · Thursday 2:00 Deposit**$20 paid** Cutoff**Wed 2:00** If canceled by then**Refunded automaticallyDeposit held** Example: an appointment with a deposit. ## See who is reliable Every client is marked Reliable, Mixed or Often misses, from their own visits and no-shows. A report ranks who misses most. - **Context for the desk.**Not a public score. Only your team sees it. - **For the line too.**A no-show timer can move the line along when someone is called and never comes. Off until you turn it on. - **"Still coming?"**One tap asks, and they answer from their phone. **Clients** No-show rate**4.1%**−1.3 pts Deposits kept**9** Refunded**21Maria L.**14 visits · 0 no-showsReliable **Sam T.**6 visits · 1 no-showMixed **Chris P.**5 visits · 3 no-showsOften misses Example: reliability on the Clients page. ## How it works - 1 ### Connect Stripe Deposits are charged on your own account. - 2 ### Turn on protection Choose card on file or a deposit, and your cutoff. - 3 ### Charge or refund Staff charge a no-show. Early cancels refund by themselves. ## Who it’s for - ### Barbershop A card on file for booked cuts, so a missed appointment does not leave an empty chair. - ### Salon A deposit when a long colour appointment is booked, refunded automatically if the client cancels in time. - ### Tattoo studio A deposit that holds a session, with the fee left for staff to decide. ## The small things - ### Works with online booking Applies as customers book their own time. - ### Released times go back Unpaid bookings free their slot, and the customer is emailed. - ### Paid to you Deposits and fees go to your Stripe account. ## Questions Is the fee charged automatically? No. Staff decide, and charge it from the appointment using the card saved at booking. What if the deposit is paid late? If the time is still free the booking is confirmed again. Otherwise the deposit is refunded. Which plans have it? No-show protection is part of Pro. The line’s no-show timer and Still coming? prompt work on walk-in lines too. ## Goes well with - [Calendar and online bookingAppointments for every location and team member.](https://nextupwalkin.com/features/calendar-and-online-booking) - [Client recordsReliability beside every visit.](https://nextupwalkin.com/product/clients) - [Memberships and packagesRecurring plans and prepaid bundles.](https://nextupwalkin.com/features/memberships-and-packages) ## Stop paying for empty chairs Start the free trial, connect Stripe, and protect your next booking. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Email Campaigns & Offer Codes | NextUp Walk-in Source: https://nextupwalkin.com/features/offer-codes > Email past clients who agreed to hear from you, with an offer and code. Templates for your trade; send now or schedule. Part of Pro. Pro # Win back clients who agreed to hear from you Build an email in minutes, add an offer with a code, and send it to clients who said yes. Send now or schedule it. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/offer-codes#how) - Email only - Only clients who opted in - Offer with a code and fine print - Templates for your trade ## Build it from blocks On the Email Marketing page, click New campaign. Start from a template written for your kind of business, one your team saved, or a blank email. - **Blocks you drag.**Header, headline, greeting, text, image, button, offer, “Get our app”, divider and sign-off. - **Filled in for each client.**{{first_name}} and {{business_name}} are filled in for every client. - **See it before it goes.**A live preview on a computer or phone, and Send me a test. - **Writing help.**With writing help on, Write it for me suggests three drafts. **New campaignHeader**Fade Room Barbershop **Headline**We saved your chair **Offer**$10 off your next cut · Code COMEBACK **Button**Join the line Send me a test · Preview as a sample client Example: a win-back email at Fade Room Barbershop. ## Send to the right people A campaign goes only to customers who ticked “Stay in the loop” themselves at check-in, minus your unsubscribe list. - **Choose a group.**Everyone who agreed, recent customers, those who have not been back, regulars, birthdays this month, or a tag. - **Or pick clients.**Search by name or email and choose up to 500. Each email is addressed to that client. - **Unsubscribe built in.**Every email has an unsubscribe link, and anyone who unsubscribes is left out. - **Bring your list once.**The owner can import an email list one time. Those clients get a welcome email first. **Audience** Will receive**412** Left out**37Haven’t been back in a while**Agreed to your emails412 **Unsubscribe list**Never emailed again37 Only the owner can send or schedule. Managers can write drafts. Example: the audience step. ## Put an offer in it The offer block holds your deal, an optional code and fine print. Clients enter the code at checkout. - **A percent or a flat amount.**Shown in the campaign and entered at checkout. - **One discount per service.**A bigger member discount or offer code takes the service instead of a sale. A code counts only services that are not on sale. - **Checks before it sends.**The Review step shows whether it fits your daily limit. Anything left in [square brackets] must be fixed first. - **Send now or schedule.**Save a draft, schedule it, or send it. You can edit or delete until it starts sending. **Review and sendPostal address in the footer**From your first location with an address **Fits the daily limit**412 emails **Schedule**Friday, 10:00 AMScheduled Example: the Review step. ## How it works - 1 ### Pick a template Start from one for your trade, or a blank email. - 2 ### Add the offer Write the deal and an optional code, then choose who gets it. - 3 ### Send or schedule Check the Review step, then send now or pick a time. ## Who it’s for - ### Barbershop Email the regulars who have not been back in a while, with $10 off the next cut and a code. - ### Salon Send a birthday-month note to the clients who agreed to hear from you. - ### Restaurant Tell recent guests about a new menu or a seasonal special, with a button to your Check-in Page. ## The small things - ### Your name as the sender Emails arrive from your business’s name “via NextUp Walk-in”. A one-person shop can use its own name. - ### Bounces and spam Addresses that bounce get no more, and a spam report puts the client on your unsubscribe list. - ### Free photos Search free photos from Pixabay or upload your own. - ### Duplicate and templates Save a campaign as a template or duplicate any one as a new draft. - ### You are the sender Your business is responsible for following CAN-SPAM and any other law that applies. ## Questions Can I send campaigns by text message? No. Campaigns are sent by email; this page does not send text messages. Who can I email? Customers who ticked “Stay in the loop” themselves at check-in, minus your unsubscribe list. Client records imported on the Clients page are not included until they check in and tick it. Is there a sending limit? Yes, to protect your email from the spam folder: up to 250 in any 24 hours during the free trial, 2,500 a day in a business’s first 60 days, then 10,000. Email campaigns are part of Pro. ## Goes well with - [Flash salesTime-limited discounts that apply by themselves.](https://nextupwalkin.com/features/flash-sales) - [LoyaltyReward the clients who keep coming back.](https://nextupwalkin.com/features/loyalty) - [GiveawaysFree drawings with a draw anyone can check.](https://nextupwalkin.com/features/giveaways) ## Bring your regulars back Start the free trial and send your first campaign. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # One Visit, Start to Finish | NextUp Walk-in Source: https://nextupwalkin.com/features/one-visit > Follow one visit: a customer scans a QR code, waits with a live place on their phone, is called in a tap and pays at checkout. No app to download. Every plan # From the QR code to checkout, on one screen A customer scans your code and joins the line. Their phone shows their place, your team calls them in a tap, and the same visit is paid for when it is done. No app to download and no paper list. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/one-visit#how) - Join by QR or link - Live place on their phone - Call next in a tap - Checkout on the visit ## They scan the code and join A customer scans your QR code or taps your link, picks their services and joins the line. No app and no account. - **QR code or link.**Print the code or share your link. It works in any phone browser. - **Pick services.**They choose services, and a team member if you offer the choice. - **See the wait first.**The current wait, and each person’s own, shown before they join. - **Family tickets and languages.**Add up to five people on one ticket. The page is in English, Spanish and five more, picked on the page. First nameMaya R.Mobile (Optional)(555) 555-0123Who would you like?AnyoneChrisJoin the line YOU'RE IN LINE#3Maya R.About ~15 min. Watch the TV for your name. The Check-in Page a customer sees on their phone after scanning your code. ## Their phone shows their place Their place in line and the wait stay live on their phone, and it tells them the moment it is their turn. - **Live place and wait.**Updates on their phone without a refresh. - **Told when it is their turn.**Customers who allow notifications get an alert, and the page changes to “You’re up!”. - **Where they are waiting.**Inside, outside or in the car. Only your team sees it. - **A shorter line nearby.**Offer a move to another location with a shorter wait, or let them step off the line in one tap. 9:41 Your spot#2About **15 min**· around 3:40 PM1 person ahead of you This page updates live. Feel free to step out. In line as Alicia T. Leave the line Fade Room Barbershop Alicia T. You're up!**Chris** is ready for you.Head to the front now. Running late?Let Fade Room Barbershop know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it Example: a customer’s phone when they are called. ## Your team runs the line, then takes payment The Staff Screen shows who is called, who is in the chair and who is waiting. When the visit is done, tap Checkout on it. - **Call next in a tap.**Called, in the chair and waiting in one view, with a live timer for each person. - **Add walk-ins in seconds.**Put someone on the line from the screen. A ticket with several people shows as “Family of N”. - **The TV keeps up.**The waiting-room TV shows who is called and who is next, by first name and last initial only. - **Checkout on the visit.**Take cash and a tip, send a pay link or QR, charge a saved card or use a Stripe card reader. No second screen to open. Chris AndreCall now, 40 s walk Nate · 8 min LuisReady in ~1 min, 40 s walk Jamal · 9 min Chris Andre Devon · 11 min LuisAlicia walking, 15 s 40 ft wide 1 square = 2 ft · 26 ft deep Green is open, amber is busy. Nothing is called for you. Example: the chairs on the Staff Screen. ## How it works - 1 ### Join The customer scans your QR code or taps your link, picks services and joins. - 2 ### Wait Their phone shows their place and the wait, and tells them when it is their turn. - 3 ### Call and serve Your team calls the next person in a tap and sees timers for everyone on the line. - 4 ### Check out Tap Checkout on the visit, add a tip and take payment. ## Who it’s for - ### Barbershop Regulars scan the code at the door, wait in the car and walk in when their name is called. - ### Nail salon A family of three joins on one ticket, picks their services and is called together. - ### Pet grooming Owners drop in, see the wait up front and get an alert when their pet’s turn is near. ## The small things - ### One PIN per location The floor shares one code for the Staff Screen, in English, Spanish or Vietnamese. - ### A TV for the waiting room Who is called and who is up next, with a chime. See the TV display page. - ### Your colors The Check-in Page and the TV use your logo, colors and fonts. - ### Leave anytime A customer can step off the line in one tap, so the wait stays honest. ## Questions Do customers need an app or an account? No. They scan the QR code or tap your link and join in their phone’s browser. Which plans have it? Joining the line, the live place on the phone and the Staff Screen are on every plan. The TV display is on every plan too, the Free plan included. Does the customer see other people’s names? The TV shows first name and last initial only. Where a customer is waiting (inside, outside or in the car) is shown to your team only. Can I take payment from the same screen? Yes. Tap Checkout on the visit to take cash, a tip, a pay link or QR, a saved card or a Stripe card reader. ## Goes well with - [Walk-in line and waitlistThe line on every screen in the shop.](https://nextupwalkin.com/product/waitlist-tv) - [TV displayThe waiting-room screen that calls the next person.](https://nextupwalkin.com/features/tv-display) - [Checkout and card paymentsTake payment for a visit, any way.](https://nextupwalkin.com/product/payments) - [Client app and messagesYour clients’ app for their place and visits.](https://nextupwalkin.com/features/client-app-and-messages) ## Run your first visit today Start the free trial, print your QR code and have a customer in your line in minutes. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Openings Go to the Line | NextUp Walk-in Source: https://nextupwalkin.com/features/openings-to-the-line > A canceled time is offered to the first walk-in it fits, then the waitlist. On the Pro plan. Pro # A canceled time is offered to the line first When an appointment is canceled soon before it starts, the first walk-in it fits gets the time. If nobody takes it, the waitlist for openings hears about it, and “anyone” bookings fill gaps. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/openings-to-the-line#how) - Offered to the line - 5 minutes to take it - Waitlist for openings - Smart “anyone” bookings ## The first walk-in it fits gets the time When an appointment is canceled or marked a no-show and it starts soon, the person waiting in your line who it fits is offered the time. - **A push or an email.**“A time opened at 3:15 PM with Marcus. Take it?” goes by push, or by email if a push cannot reach them. - **Five minutes to answer.**They choose Accept or Keep my place on their spot-in-line page. If they accept, they are booked, taken off the line and sent the usual confirmation. - **It has to fit.**Their service is no longer than the freed time, and they asked for nobody in particular or for that team member, who does their service. - **One offer at a time.**If they pass or do not answer, the next person it fits gets it. If two tap Accept together, one gets it. **Line · A time openedCanceled**3:15 PM · Haircut · with Marcus **Offered to Devon K.**First in line it fits5 min **Devon K. accepted**Booked 3:15 PM · off the line Example: a canceled time moving to the line. ## Then the waitlist for openings If nobody in the line takes it, or the time is further out than your window, people waiting for that day hear about it. - **Tell me if a time opens.**When a day is full, the booking page offers it. A customer picks up to 3 days and leaves a name and email. - **Everyone hears at once.**Each person whose service fits gets an email with a link to that day’s open times. Whoever books first gets the time. - **No spam.**A person is told at most once every 15 minutes, and every email has a Leave the waitlist link. - **See who is waiting.**In the Calendar’s gear menu, open Waitlist for openings to see the list and remove someone. **Calendar · Waitlist for openings** Waiting**4** Days**2Alicia T.**Thursday · Haircut **Sam P.**Thursday · Beard trim **Jo R.**Friday · Color Example: who is waiting for an opening. ## “Anyone” bookings fill the gaps A customer who books with “anyone” goes to a free team member who does the service, and can be moved to make room. - **The best fit.**An “anyone” appointment goes to the free, qualified team member who fits best. - **Moved to make room.**If another client later asks for that person at the same time, the “anyone” booking moves to another free person who does the same service, at the same time. - **Chosen people stay put.**A booking where the client chose a person is never moved. - **You switch it on.**It is an owner switch per location, off by default, in Location settings. **Location settings · AppointmentsCanceled times to walk-ins**Start within 2 hours **Waitlist for openings**Full days **Smart “anyone” bookings**Move to make room Example: the switches in a location’s appointment settings. ## How it works - 1 ### A time frees up A customer or your team cancels, or an appointment is marked a no-show. - 2 ### The line is offered it The first walk-in it fits has 5 minutes to accept. - 3 ### Then the waitlist If the line passes, people waiting for that day get an email with a link to book. - 4 ### The calendar stays full Whoever takes the time is booked, and the usual checks stop a double booking. ## Who it’s for - ### Barbershop A 3 PM cut cancels at 2:30. A walk-in already waiting takes it, and the chair does not sit empty. - ### Hair salon Saturday is full. Clients on the waitlist hear about a freed color slot and the first to tap books it. - ### Massage & spa “Anyone” bookings are placed with a free therapist who does the service, leaving the booked ones for those who asked. ## The small things - ### You set the window Choose how soon a time must start to be offered, from 30 minutes up to 6 hours. It is 2 hours by default. - ### Push and email Offers and waitlist notices go by push and email. - ### No double booking The same booking checks run when someone accepts an offer, so a time cannot be booked twice. - ### For appointment businesses Not shown for businesses that do not take appointments, such as restaurants and service counters. ## Questions Which plans have it? Pro. It is on by default wherever appointments are on, and you can turn it off. Does the walk-in pay a deposit? No. If they accept, they are booked for that time with no deposit, taken off the line and sent the usual confirmation. What counts as an opening for the waitlist? A booking that frees time: canceled by a customer or your team, moved to another time, or an unpaid booking let go after 30 minutes. No-shows and past times do not count. Can “anyone” move a booking the client chose a person for? No. Only “anyone” bookings move, and only when there is another free person who does the same service at the same time. ## Goes well with - [Calendar and online bookingTake appointments beside the walk-in line.](https://nextupwalkin.com/features/calendar-and-online-booking) - [No-show protectionDeposits and card on file for booked visits.](https://nextupwalkin.com/features/no-show-protection) - [One visit, start to finishHow the line works from join to checkout.](https://nextupwalkin.com/features/one-visit) - [Walk-in line and waitlistThe line on every screen in the shop.](https://nextupwalkin.com/product/waitlist-tv) ## Stop losing the canceled time Start the free trial, take appointments and let the line fill the gaps. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Overdue Regulars: Bring Clients Back | NextUp Walk-in Source: https://nextupwalkin.com/features/overdue-regulars > See which regulars are past their usual gap with nothing booked, most overdue first. Rebook, call or send a note by email. On Pro. Pro # Know which regulars are late, and invite them back Overdue regulars lists clients who usually come back on a rhythm and have not. Most overdue first, with a one-tap Rebook, a number to call and a note by email. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/overdue-regulars#how) - Based on each client’s own rhythm - Most overdue first - Rebook in one tap - Email only with consent ## A list that follows each client’s own rhythm A pet groomed every 8 weeks is late after 10. A car serviced twice a year is late after about 7 months. The list works that out for every client. - **Three finished visits.**A client is listed once they have at least 3, with the last one with that team member. - **More than 1.25 times their usual gap.**The usual gap is the middle of the gaps between their last visits. - **Nothing booked.**Anyone with an appointment or a visit under way is left off. - **Most overdue first.**Sort or filter by team member, last visit or days overdue. **Clients · Overdue regularsDana R.**Last visit Aug 3 · usual gap 28 days19 days over **Chris P.**Last visit Aug 14 · usual gap 21 days9 days over **Sam T.**Last visit Aug 20 · usual gap 14 days6 days over Example: the Overdue regulars view on the Clients page. ## Act on each row Every row has what you need to invite someone back, with no export and no copying. - **Rebook.**Opens the Calendar with a booking started for that client and team member. - **Tap to call.**Their phone number is a link on a phone. - **Send a note.**A short email inviting them to book, with your postal address and an unsubscribe link. - **Once every 14 days.**A client gets at most one note in that time. **Dana R. · 19 days overRebook**Opens the Calendar **Call**(555) 010-0142 **Send a note**By email, if they agreed Send a note appears only for clients who agreed to your emails Example: the actions on an overdue regular. ## On the Home page and on each team member’s book Owners and managers see everyone. A team member who signs in with their own email sees only their own clients. - **Clients page.**Switch from All clients to Overdue regulars. - **My book.**A team member sees only the clients whose last visit was with them. - **A Home widget.**Add Overdue regulars to your Home page. - **Every business that takes repeat visits.**Not shown for restaurants or service counters. **My book · Overdue regulars** Overdue**5Dana R.**19 days overRebook **Chris P.**9 days overRebook Example: a team member’s own overdue regulars. ## How it works - 1 ### Visits build the rhythm After three finished visits, a client’s usual gap is known. - 2 ### Open the list Clients, then Overdue regulars, most overdue first. - 3 ### Rebook, call or send a note One action per row, from the same screen. ## Who it’s for - ### Barbershop A regular who comes every three weeks has not been in for five. - ### Pet grooming A dog groomed every 8 weeks is overdue at 10. - ### Auto service A car serviced twice a year is overdue at about 7 months. ## The small things - ### Respects consent Send a note appears only for clients who ticked “Stay in the loop” themselves and have not unsubscribed. - ### Same sending limits Notes follow the same daily limits as campaigns, and stop if your marketing email is paused. - ### Email only Sent by email. - ### Rebook prefilled The booking opens with the client and team member already chosen. ## Questions Which plans have it? Pro, the Restaurant plan and the free trial. It is not shown for restaurants or service counters, which take no repeat visits. Who counts as overdue? A client with at least 3 finished visits, whose last visit was with that team member, who is more than 1.25 times their usual gap past it, with nothing booked. Does it send a text? No. A note goes by email only, and only to clients who agreed to your emails. Can I send a note to everyone at once? Notes go one client at a time. For a group, write an email campaign to customers who have not been back in a while. ## Goes well with - [Client profilesThe record the list is built from.](https://nextupwalkin.com/features/client-profiles) - [Email campaignsWrite to everyone who agreed to hear from you.](https://nextupwalkin.com/product/marketing) - [Calendar and online bookingWhere Rebook opens a new booking.](https://nextupwalkin.com/features/calendar-and-online-booking) - [LoyaltyGive regulars a reason to come back.](https://nextupwalkin.com/features/loyalty) ## Bring your regulars back Start the free trial on Pro, and see who is due once your clients have a few visits. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Payroll Export and Booth Rent | NextUp Walk-in Source: https://nextupwalkin.com/features/payroll-and-booth-rent > Hours, commission and tips ready for Gusto, ADP or QuickBooks Payroll, plus booth and suite rent collected on a schedule. On Pro. Pro # From the floor to payroll, without retyping Hours, commission and tips for each pay period in one file for your payroll provider. And booth or suite rent that collects itself, on the schedule you set. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/payroll-and-booth-rent#how) - One file for your provider - Rent weekly, every two weeks or monthly - Checked before you run payroll - Cash tips and advances included ## One file for your payroll provider Each pay period’s hours, commission and tips for every person, prepared for you to import. Your provider runs payroll and taxes. - **Your provider, picked once.**Gusto, RUN Powered by ADP, ADP Workforce Now, QuickBooks Payroll, or another. - **Hours, commission and tips.**Hours from the time clock, commission from your rates, and the tips paid through NextUp Walk-in. - **Tiered commission comes out right.**When a period’s total reaches a higher tier, the file pays the difference, so each person ends up with exactly their tiered commission. - **Three ways to download.**The provider’s import file, a plain spreadsheet, or an Excel summary with hours by day. **Payroll** Hours**212** Commission**$3,840** Tips**$1,126Marcus J.**82 hrs · commission $1,620Tips $480 **Dani R.**74 hrs · commission $1,310Tips $391 **Lee T.**56 hrs · commission $910Tips $255 Download the import file for your provider. Example: the Payroll page for the last two weeks. ## Checked before you run it The Payroll page looks for the things that go wrong, so you fix them before the file goes to your provider. - **A time clock you already use.**The On duty switch records each shift. A shift left on past closing ends at closing and is flagged for you to check. - **Problems listed first.**Missing codes or IDs, open shifts, shifts to check, tips not sent yet, and people who left. - **Cash tips count too.**Each person records cash tips on their book, so they land in payroll and on their statement with everything else. - **Cash advances.**Paid back all at once or a little each pay period, off a renter’s statement or through payroll. Never from an employee’s tips. **Before you run payroll1 shift to check**Left on past closing, Oct 9Review **1 missing payroll ID**Lee T.Fix **Tips all sent**Nothing waitingReady Example: the checks at the top of the Payroll page. ## Booth and suite rent that collects itself Set rent for each renter, weekly, every two weeks or monthly. NextUp Walk-in takes it, and you decide what happens on the due date. - **Off what you owe first.**Rent comes off what the business owes the renter, then from a card or US bank account the renter saves. - **You decide on the due date.**Charge what is still owed, carry it over, waive it, or mark it paid another way. There is a pay now option too. - **Reminders and receipts.**Renters get reminders and receipts, and you hear about any payment that fails. - **No NextUp Walk-in card fee on rent.**Rent from a US bank account carries a lower, capped Stripe fee. Rent taken off a statement has no fee. **Booth rentPriya S.**$150 weekly · due FriPaid **Jon K.**$600 monthly · due Nov 1Scheduled **Alex W.**$150 weekly · due FriCharge or waive Commission, booth rent and suite rental can sit side by side. Example: rent for each renter and what is due. ## How it works - 1 ### Pick your provider Choose Gusto, ADP, QuickBooks Payroll or another, and set each person’s payroll ID. - 2 ### Run the period Hours, commission and tips fill in from the floor. Fix anything the checks list. - 3 ### Download and import Take the file to your provider, which runs payroll and taxes. - 4 ### Collect rent Renters pay on schedule, and you handle anything still owed on the due date. ## Who it’s for - ### Barbershop Employees on commission in the payroll file, and a chair renter paying booth rent weekly. - ### Salon Stylists on payroll and suite renters on monthly rent, both in one place. - ### Tattoo studio Artists who rent a station, with rent taken off what the studio owes them. ## The small things - ### Hours from the time clock Payroll reads the shifts your team already clocks. - ### People who left Someone you remove stays in the report under their name, marked removed, so you can work out their final pay. - ### Cash advances Give a team member an advance and set how it is paid back. - ### Records, not advice NextUp Walk-in does not run payroll or give tax advice. It prepares the numbers and files. ## Questions Does NextUp Walk-in run payroll? No. It prepares each period’s hours, commission and tips as a file. Your payroll provider runs payroll and taxes. Which providers does it support? Gusto, RUN Powered by ADP, ADP Workforce Now and QuickBooks Payroll have import files. For any other provider, download a plain spreadsheet. Which plans have it? Payroll and booth rent are on Pro and the Restaurant plan, and the free trial has them. On Walk-in, new rent can’t be set up, but rent agreements made before a downgrade keep running. Does NextUp Walk-in take a fee on rent? No NextUp Walk-in card fee on rent. Rent paid from a US bank account carries a lower, capped Stripe fee. ## Goes well with - [Tips and team payEach person’s statement, less rent and advances.](https://nextupwalkin.com/features/tips-and-team-pay) - [Time clockThe shifts that feed payroll and rent.](https://nextupwalkin.com/features/time-clock) - [Commissions and tip poolsThe rates behind the commission in the file.](https://nextupwalkin.com/features/commissions-and-tip-pools) - [Accounting reportsBooth rent and tips in your monthly reports.](https://nextupwalkin.com/features/accounting-reports) ## Stop retyping hours into payroll Start the free trial, pick your provider, and download your first pay period. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Retail Products and Stock Counts | NextUp Walk-in Source: https://nextupwalkin.com/features/products-and-stock > Add retail products with a price and stock at each location, sell them on a visit’s bill, and get a low-stock alert before you run out. Every plan # Sell products at the counter and know what is left List the pomade, polish or shampoo you sell, with a price and the stock at each location. Add one to a visit’s bill and the stock comes off when the bill is paid. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/products-and-stock#how) - Stock at each location - Added to the bill in a tap - Low-stock alerts - Every change kept ## Your products, one list The Products page is for owners and managers. Add a product once, then set how many each location has. - **The details.**Name, SKU, price, description, whether it is taxed and whether it is for sale. - **Stock at each location.**Every location keeps its own count, so one shop never sells what another has. - **Find it fast.**Search the list, or filter to what is running low. **ProductsMatte clay**SKU MC-01 · $1812 in stock **Beard oil**SKU BO-02 · $143 left **Pomade**SKU PM-03 · $169 in stock Search, or show only low stock Example: the Products page. ## On the bill, off the shelf Anyone at the location can add a product to a visit’s bill with a quantity. The stock they see is what the location has. - **No overselling.**Add more than the location has and it says so. It is checked again as the bill is paid. - **Stock comes off with the payment.**It is taken in the same step that marks the bill paid. - **Refunds put it back.**A refunded bill returns its products to stock once. **Checkout · Add a productHaircut**$35 **Matte clay × 1**$18 · 12 in stock **Total**$53 Pay by cash, link or card reader Example: a product on a bill. ## Told before you run out Set a low level for each product at each location. When a sale takes it to that level, owners and managers are told. - **Bell and phone.**A notice in the dashboard bell and on the phone, once each time it drops to the level. - **A morning email.**From 8 am, business time, a short list of what is low. - **A record of every change.**Stock received, counted, sold or returned is kept with a note. **Low stockBeard oil is low**3 left · level 4Now **Morning email**What is low today Owners and managers Example: a low-stock alert. ## How it works - 1 ### Add the product Name, price and whether it is taxed. - 2 ### Count the stock Enter how many each location has. - 3 ### Sell it on a bill Add it to a visit at checkout. - 4 ### Restock Record what arrives and recount when you like. ## The small things - ### Sales tax Each location sets its rate and which items are taxed. - ### Commission on products On Pro, pay the person who did the visit a percentage of the products on the bill. - ### Your team recommends On Pro, staff tick the products they used and the receipt can offer a refill reminder email the client asks for. ## Questions Which plan has it? Products and stock are on every plan. Commission on products and Your team recommends are Pro. Is this an online shop? No. Products are sold on a visit’s bill at the counter or on the staff screen. Does it work with another point-of-sale system? No. NextUp Walk-in takes payment for the visit’s bill itself and does not connect to another point-of-sale system. Who can change stock? Owners and managers manage the Products page. Anyone at the location can add a product to a bill. ## Goes well with - [Tips and team payEvery tip on each person’s statement.](https://nextupwalkin.com/features/tips-and-team-pay) - [One visit, start to finishFollow one customer from the QR code to checkout.](https://nextupwalkin.com/features/one-visit) - [PricingPlans per location, and what each one includes.](https://nextupwalkin.com/pricing) ## Know what is on the shelf Start the 14-day trial and add your first products. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Receipt Printing at Checkout | NextUp Walk-in Source: https://nextupwalkin.com/features/receipt-printing > Print an itemized 80mm or 58mm receipt at checkout and reprint any paid bill later. Uses your device’s print dialog. On every plan. Every plan # A clean itemized receipt at the push of a button Print a thermal receipt (80mm or 58mm) from checkout, and reprint any paid bill later. It uses your device’s own print dialog, so it works with a printer your device already reaches. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/receipt-printing#how) - 80mm or 58mm paper - Print at checkout - Reprint any paid bill - No extra charge ## Print at checkout, reprint any time A paid bill gets a Print button beside the text and email receipt options. - **Print.**Next to the email receipt at checkout. - **Reprint.**Re-open any paid bill later and choose Reprint. The copy is marked as a reprint. - **Never blocks checkout.**If a print fails, the bill is already paid and you can reprint. - **Copies.**Print 1 to 3 copies. **Bill paid · Maria L.** Paid**$45.00Print**80mm · 1 copy **Email receipt**maria@example.com **Reprint**Marked as a reprint Example: receipt options on a paid bill. ## Everything on it, worked out for you The receipt uses the same figures as the emailed receipt and PDF, never re-typed or re-added by hand. - **Who and when.**Your business and location, the date and time, and who served the customer. - **Every item.**Quantity and price for each one, with any discounts. - **Tax and total.**Your sales tax and rate, and the total. - **How it was paid.**The tip, and cash tendered and change. **Receipt · The Shop, Main StHaircut**1 × $30.00 **Beard trim**1 × $15.00 **Paid by card**Tip $9.00 Total $45.00 · Served by Marcus Example: what a receipt shows. ## Set it up once per location Choose the paper and run a test print. After that, it is one button. - **Locations, then Receipts.**Pick 80mm or 58mm paper and the number of copies. - **A test print.**Run one there before the first customer. - **Your device’s own printer.**A thermal printer installed on the computer, on your Wi-Fi network, or paired in the device’s settings. - **No special driver.**Your device’s drivers talk to the printer. **Locations · ReceiptsPaper width**80mm **Copies**1 **Test print**Opens your print dialog Example: receipt settings for a location. ## How it works - 1 ### Choose the paper Under Locations, then Receipts: 80mm or 58mm, and the copies. - 2 ### Print at checkout Press Print on a paid bill and pick your printer in the print dialog. - 3 ### Reprint later Open any paid bill and choose Reprint. ## Who it’s for - ### Barbershop A receipt in the hand of a customer who pays cash at the counter. - ### Auto service An itemized receipt for parts and labor, with the tax shown. - ### Pet grooming A printed copy at pickup, and a reprint if the owner loses it. ## The small things - ### Today: the print dialog Each print goes through your device’s print dialog: pick the printer, confirm, done. - ### Honest about models We do not name printer models we have not tested. If your printer works with your device’s other apps, it works here. - ### Email receipts too Send the same receipt by email, or as a PDF. - ### No extra charge Receipt printing is included on every plan. ## Questions Which printers work? A thermal receipt printer your counter device can already print to through its operating system. We do not name models we have not tested. Does it print without the dialog? Not yet. Each print goes through the device’s print dialog. Printing straight to a paired Bluetooth printer is planned next. What if a print fails? Checkout is not affected. The bill is already paid, and you can reprint. Does it cost extra? No. It is included on every plan. ## Goes well with - [Card readersTake payment at the counter or the chair.](https://nextupwalkin.com/features/card-readers) - [How receipt printing worksWhat you need, and the honest limits.](https://nextupwalkin.com/equipment#receipt-printing) - [Accounting and reportsThe same figures flow into your reports.](https://nextupwalkin.com/features/accounting-reports) ## Hand them a receipt Start the free trial, set your paper width, and print your first receipt at checkout. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Refunds on Paid Bills | NextUp Walk-in Source: https://nextupwalkin.com/features/refunds > Refund part or all of a paid bill with a reason. Card payments go back through Stripe, cash is recorded, and a refund can never exceed what was paid. Every plan # Give money back the right way, once Refund any amount up to what was paid, with a reason. A card payment goes back to the card, cash is recorded as handed back, and every refund is in your activity log. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/refunds#how) - Any amount, with a reason - Card goes back to the card - Never more than was paid - In the activity log ## Part of a bill, or all of it Open a paid bill from the Checkout page, choose Refund, enter an amount and say why. - **Any amount.**Up to what is left on the bill, so a partial refund can be followed by another. - **A reason every time.**It is kept with the refund, in the activity log. - **History in sight.**The dialog shows the client’s earlier refunds, newest five, and turns amber at two or more in 90 days. **Refund · Maria L.Bill 214**Paid $65.00 by card **Refund $20.00**Reason: unhappy with the fade **2 refunds in the last 90 days**Shown so you can see the patternHeads up Refund Example: a partial refund. ## Back where it came from How the money returns depends on how it was paid, and the books follow. - **Card.**Returned to the card through Stripe, tip included. The pay each person is owed is reduced by their share. - **Cash and other ways.**Recorded as money handed back. A cash tip stays with the team member. - **Counted in close-out.**Cash refunds come out of the cash drawer, so the night still adds up. **Close out · Money in** Collected**$1,240** Refunded**$65Card refunds**Back to the card **Cash refunds**Out of the drawer Refunds show apart from money in Example: refunds in the day’s totals. ## Safe even when two people refund at once A refund is checked against what was paid at the moment it is made. - **Never more than was paid.**Two people refunding the same bill together cannot go past the total. - **Stripe says no? It comes off.**A refund Stripe refuses is taken back off the bill. - **Not confirmed yet? Check again.**One Stripe has not confirmed is settled with Check again, and it is never refunded twice. - **Products back on the shelf.**A full refund can put the bill’s products back in stock. **Refund · PendingRefund $20.00**Waiting for StripePending **Check again**Never refunds twice Shown in the activity log Example: a refund Stripe has not confirmed. ## How it works - 1 ### Open the paid bill From the Checkout page. - 2 ### Choose Refund Enter the amount, up to what is left. - 3 ### Give a reason It is kept with the refund. - 4 ### Confirm The card is refunded, or the cash handed back is recorded. ## The small things - ### Owner’s control Owners can refund. Managers can only if the owner turns their Refunds switch on. - ### Split bills A bill paid in shares is refunded one payment at a time. - ### On the receipt A receipt shows the refunds since, so the customer’s copy matches yours. ## Questions Which plans have it? Every plan, Free included. Refunds on card payments go back through your own Stripe account. Who can give a refund? Owners, and managers whose Refunds switch the owner turned on. See Who can take payment. Is the tip refunded? On a card payment, yes, and the tip is taken back from whoever received it. On a cash payment the tip stays with the team member. Can I refund more than the bill? No. A refund is never more than what was paid and not yet refunded. ## Goes well with - [Who can take paymentShift sign-ins and the switches you set for each manager.](https://nextupwalkin.com/features/who-can-take-payment) - [Bill historyFind any bill, open its receipt and export what you filtered.](https://nextupwalkin.com/features/bill-history) - [Split bills and close-outSplit a bill any way, and an end-of-night close-out that adds up.](https://nextupwalkin.com/features/split-bills-and-close-out) ## Refund without the guesswork Start the 14-day trial, take a test payment and try a refund. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Repeat Bookings: Weekly and Monthly Visits | NextUp Walk-in Source: https://nextupwalkin.com/features/repeat-bookings > Customers book a weekly, every-two-weeks or monthly series of up to 12 visits in one go. Staff see it on the calendar and can cancel the rest. On Pro. Pro # A standing time for the clients who always come back A customer books once and picks how often: every week, every two weeks or every month, for up to 12 visits. Each one lands on your calendar, and each can be cancelled on its own or as the rest of the series. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/repeat-bookings#how) - Weekly, every 2 weeks or monthly - Up to 12 visits in one booking - Full times are skipped - Cancel one or the rest ## Make this recurring After picking a service and a first time, the customer switches on Make this recurring and chooses how often and how many. - **How often.**Every week, every 2 weeks or every month. - **How many.**Up to 12 appointments in one booking. - **A plain preview.**The page says it in words before they book, such as “We’ll book 6 appointments every 2 weeks”. **Booking page · Make this recurringHow often**Every 2 weeks **Number of appointments**6 **We’ll book 6 appointments every 2 weeks**Starting Tuesday 10:30 Book recurring appointments Example: setting up a series. ## Booked in one go, never half-way The whole series is booked together, against the same rules as any other booking. - **Full times are skipped.**If one date is already full, that visit is skipped and the others are still booked. - **Nothing free, nothing booked.**If none of the times are open, the customer is told and no booking is made. - **Same rules as booking.**Hours, blocked time and the limit on bookings at one time are checked for every visit. **Calendar · Maria L.Tue Nov 4**10:30 · Haircut1 of 6 **Tue Nov 18**10:30 · Haircut2 of 6 **Tue Dec 2**10:30 · Haircut3 of 6 A full date is skipped, the rest are booked Example: a series on the calendar. ## Cancel one visit, or all that are left A standing booking should be easy to end, for the customer and for you. - **The customer.**The link in their confirmation lets them cancel one visit, or that visit and every later one in the series. - **Your team.**Each visit shows its place in the series, like 2 of 6, with a loop icon. Cancel Series ends everything that is still ahead. - **Book again next week.**Right-click any booking on the calendar for a one-click repeat at the same time next week. **Appointment · 2 of 6Every 2 weeks**Haircut with Dani **Cancel this visit**Asks first **Cancel Series**Visits still ahead Customers can do it from their email link Example: ending a series. ## How it works - 1 ### Pick a service and a first time On your booking page. - 2 ### Switch on Make this recurring Choose how often and how many. - 3 ### Book Every open visit lands on your calendar. - 4 ### Change your mind Cancel one visit, or the rest of the series. ## The small things - ### Find next available Move any one visit from the calendar to the next time that fits. - ### Not for groups A group booking is one visit and does not repeat. Book it again for the next one. - ### Rebooking emails For clients who book one visit at a time, a rebooking reminder email brings them back. ## Questions Which plan has it? Pro, with appointments and online booking. The 14-day trial has every Pro feature. How far ahead can a series go? Up to 12 visits in one booking, weekly, every two weeks or monthly. Book another series when it runs out. What if one of the dates is full? That date is skipped and the others are booked. If none are free, nothing is booked. Can the customer end it themselves? Yes. The link in the confirmation cancels one visit, or that visit and all later ones. ## Goes well with - [Calendar and online bookingAppointments for every location and team member, booked online.](https://nextupwalkin.com/features/calendar-and-online-booking) - [Group bookingsUp to four guests on one booking.](https://nextupwalkin.com/features/group-bookings) - [PricingPlans per location, and what each one includes.](https://nextupwalkin.com/pricing) ## Give your regulars a standing time Take the 14-day trial with every Pro feature and book a weekly series on your own page. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Review Themes and Suggested Replies | NextUp Walk-in Source: https://nextupwalkin.com/features/review-themes > See the top things clients like and the top things to look at, with a suggested reply for every comment. On Pro and the free trial. Pro # See what clients keep saying At the top of your Feedback page, Review themes reads the last 90 days of ratings and comments and lists what people like and what to look at, with a suggested reply to each comment. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/review-themes#how) - Last 90 days - Likes and things to look at - A suggested reply for each comment - No names sent ## The pattern across your comments One comment is a story. Fifty are a pattern. Review themes counts them for you. - **Top things people like.**The praise that keeps coming up, with how many comments mention each. - **Top things to look at.**What people ask for or complain about, with the same counts. - **The last 90 days.**It reads the ratings and comments from the past three months. - **Your ratings and comments stay.**If the AI helper isn’t set up, the themes are off but ratings and comments still show. **Review themesFriendly, fast service**Liked18 comments **Clean and comfortable**Liked11 comments **Wait longer than quoted on Saturdays**To look at7 comments **Prices not listed up front**To look at4 comments From the last 90 days of ratings and comments. Example: the top of the Feedback page. ## A reply ready to edit Each comment gets a suggested reply you can copy and send. They are suggestions, so you stay in charge of what goes out. - **Copy, edit, send.**Every comment has a suggested reply beside it. - **Never a promise.**Suggested replies never promise refunds or discounts. - **In your voice.**Change the wording before you send. They are a starting point. - **Thank the happy ones too.**Praise gets a reply as well as complaints. **Feedback5 stars: “Best fade in town, and I was in and out.”**Suggested reply: Thanks, we love hearing that. See you next time!Copy **3 stars: “Great cut but the wait ran long.”**Suggested reply: Thanks for telling us. We are looking at Saturday waits.Copy Example: a suggested reply beside each comment. ## Private by design A helper writes the summary from the rating and the comment text only. - **No names or contact details sent.**No customer names, phone numbers or emails are sent to the helper. - **Contact details removed.**Contact details typed into a comment are removed first. - **For owners and managers.**The themes and replies are for the people who run the business. - **A summary, not a verdict.**Read the comments themselves for the full story. **What is sentThe rating**Sent **The comment text**Sent, contact details removed **Names, phone numbers, emails**Never sent Example: what the helper sees and what it never does. ## How it works - 1 ### Collect feedback Customers rate their visit and leave a comment. - 2 ### Open Feedback Review themes sits at the top of the page. - 3 ### Read the pattern See what people like and what to look at, with counts. - 4 ### Reply Copy a suggested reply, edit it and send. ## Who it’s for - ### Barbershop Spot that Saturday waits come up again and again, then staff for them. - ### Salon See which stylists and services draw the praise, and reply to each kind word. - ### Restaurant Find out whether comments are about the food, the wait or the service. ## The small things - ### Ratings and comments Everything customers leave stays on the Feedback page, themes or not. - ### Private No customer names, phone numbers or emails go to the helper. - ### Copy a reply One click puts the suggested reply on your clipboard. - ### Feeds team goals Ratings on a person’s visits can count towards their review rating target. ## Questions Which plans have it? Pro and the free trial, for owners and managers. Does it send my customers’ details anywhere? No. The helper gets the rating and the comment text only. No names, phone numbers or emails, and any contact details typed into a comment are removed first. Will a suggested reply offer a refund? No. Replies never promise refunds or discounts, and they are suggestions for you to edit. What if the helper isn’t set up? The themes are off, but your ratings and comments still show. ## Goes well with - [InsightsThe numbers behind the comments.](https://nextupwalkin.com/features/insights) - [Reviews and feedbackHow customers rate their visit.](https://nextupwalkin.com/features/reviews-and-feedback) - [How you compareYour wait and rebook rate beside similar businesses.](https://nextupwalkin.com/features/how-you-compare) - [Ask about your businessAsk questions about your numbers in plain words.](https://nextupwalkin.com/features/ask-about-your-business) ## Hear what your clients are telling you Start the free trial and see your first themes once feedback comes in. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Reviews & Feedback: Ratings After Visits | NextUp Walk-in Source: https://nextupwalkin.com/features/reviews-and-feedback > Ask for a private rating after each visit, send everyone to your Google profile, and reply to reviews on your booking page. On every plan. Every plan # Hear it first. Then let them post it. After a visit, clients leave a private rating and a comment. Everyone who rates can then go on to your Google profile or post on your booking page. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/reviews-and-feedback#how) - Private 1 to 5 stars - A link to your Google profile - Reply to posted reviews - No review gating ## Ask after every visit When a visit is marked done, the client’s page asks for a private 1 to 5 star rating and an optional comment for 24 hours. - **Per location.**In Location settings, Review settings, turn on “Ask customers to rate their visit.” - **Private by default.**Nothing is published automatically. - **Your Google link.**Paste the review link from your Google Business Profile. Everyone who rates sees it, not only happy clients. - **No review gating.**NextUp Walk-in does not hide the link from unhappy customers. **Review settingsAsk customers to rate their visit**1 to 5 stars, for 24 hours after the visit **Google review link**https://g.page/… **Show reviews on your page**Appear once the location has 5 Example: Review settings for Fade Room Barbershop. ## Read it on the Feedback page Every rating and comment lands on the Feedback page, with the team member and services. Filter by location or stars. - **The average and the breakdown.**See the average and how many stars each score got. - **Who and what.**Each comment shows the team member and the services. - **Spot a problem early.**A low private rating is a chance to make it right before it goes anywhere else. **Feedback** Average**4.8** Ratings**126** Ratings by star, 1 to 5 **Chris P. · 5 stars**Cut with Marco · “Best fade in town.” **Ana M. · 3 stars**Beard trim with Dee · “Wait was longer than I hoped.” Example: the Feedback page. ## Reply to what is posted After rating, any customer can post their review on your location’s booking page, with optional text. It shows their first name and last initial. - **Appears at 5.**Reviews show once the location has 5. Until then they collect quietly. - **Reply from Feedback.**Your reply shows under the review. - **Report what is wrong.**Abusive reviews, ones from non-customers and ones with private details can be reported. NextUp Walk-in decides. - **Honest criticism stays.**You can reply, not remove it. **Reviews on your pageChris P. · 5 stars**“Best fade in town.” **Your reply**Thanks, Chris. See you in three weeks. Shows first name and last initial. Example: a posted review with a reply. ## How it works - 1 ### Turn it on In Location settings, switch on the rating request. - 2 ### Clients rate After a visit, they give stars and an optional comment. - 3 ### You respond Read the Feedback page and reply to posted reviews. ## Who it’s for - ### Barbershop After a cut the client rates it. A 5-star client sees your Google link and a 3-star one tells you what went wrong. - ### Tattoo studio The artist and service are on every rating, so you can see how each session landed. - ### Restaurant Guests rate their visit privately, and the ones who loved it post on your booking page. ## The small things - ### Private comments stay private Nothing is published automatically. - ### By team member Each rating names the team member and services. - ### Filter By location or by stars. - ### Turn off the public part “Show reviews on your page” is a switch per location. ## Questions Do unhappy customers see the Google link? Yes. Everyone who rates sees it. NextUp Walk-in does not do review gating. Can I remove a bad review? Honest criticism stays up, and you can reply. If a review is abusive, from someone who was not a customer, or shares private details, report it and NextUp Walk-in decides. Which plans have it? Ratings and reviews are on every plan. ## Goes well with - [InsightsWalk-ins, waits and revenue at a glance.](https://nextupwalkin.com/features/insights) - [Offer codes and email campaignsWrite to the clients who loved you.](https://nextupwalkin.com/features/offer-codes) - [Client referralsTurn happy clients into new ones.](https://nextupwalkin.com/features/client-referrals) ## Know how every visit went Start the free trial and turn on ratings for your first location. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Dashboard Search and Keyboard Shortcuts | NextUp Walk-in Source: https://nextupwalkin.com/features/search-and-shortcuts > Search clients, team, pages, settings and help from one box, and jump to any page with a key. Press / or Ctrl K to start. On every plan. Every plan # Go anywhere in the dashboard without the mouse Press / or Ctrl K to search clients, team, pages, settings and help in one box. Press g and a letter to jump to a page. Press ? to see them all. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/search-and-shortcuts#how) - One search box - Clients, team, pages and help - g then a letter to go - Press ? for the list ## One box for everything Open search from the top bar, with / or with Ctrl K (⌘K on a Mac). Results are grouped, with a few of each kind so every kind gets a look in. - **Clients.**By name, email or phone. A phone number matches on its digits, so “(555) 123” finds the number however it was typed. - **Team.**Team members by name, with the location they work at. - **Pages and settings.**Any dashboard page you can open, and each location’s settings sections, such as Basics, Appointments and Messages. - **Screens and help.**A location’s screens, and the help articles. **Search · “dana”Dana Kowalski**Client · (555) 012-3456 **Dana Reyes**Team · Main Street **Adding a client**Help ↑ ↓ to move · Enter to open · Esc to close Example: results for a name. ## Useful before you type a thing Open search with nothing typed and it offers where you have just been and the jobs you do most. - **Recent pages.**The pages you opened lately, so getting back is one key and Enter. - **Quick actions.**Add to line, Book appointment, Take payment and Add client run from the same box. - **Full screen on a phone.**On a small screen search takes the whole screen, so results are easy to read and tap. **SearchClients**Recent **Calendar**Recent **Add to line**Action **Book appointment**Action Nothing typed yet Example: search before typing. ## g, then a letter Press g, then the page’s letter within a moment, and you are there. The list is built from the pages you can open. - **Easy to remember.**g h is Home, g c Clients, g a Calendar, g o Checkout, g s Staff, g m Messages and g i Insights. - **Only your pages.**You can reach only the pages you can open, so a manager never lands on an owner-only page. - **Press ? for the list.**A dialog lists every shortcut you have, with its letters. - **Never in the way.**Shortcuts are off while you are typing in a field or have a dialog open. **Keyboard shortcutsSearch**/ or Ctrl K **Go to Clients**g then c **Go to Calendar**g then a **Go to Checkout**g then o Press ? any time Example: the shortcuts list. ## N on the calendar On the Calendar, press N to find the next opening without reaching for a button. - **Next available.**N opens Find next available, the dialog that lists the next openings that fit. - **Not while typing.**It does nothing in a field or with a dialog open, so it never types over your work. **Calendar · press NFind next available**Opens the four steps **Tue 10:30 AM**Next opening Calendar and Find next available are Pro Example: the N key. ## How it works - 1 ### Press / Or Ctrl K, or the search button in the top bar. - 2 ### Type A name, a phone number, a page or a setting. Two letters is enough for clients and team. - 3 ### Pick with the arrows ↑ and ↓ move, Enter opens and Esc closes. - 4 ### Or jump with g g then a letter goes straight to a page. ? lists them. ## Who it’s for - ### Barbershop A client calls, and the front desk types two letters of the name and is on their profile before they finish hello. - ### Nail salon The owner presses g then a to flip to the Calendar from anywhere, between clients. - ### Restaurant A manager searches for a setting by name instead of remembering which page it lives on. ## The small things - ### Keys, not clicks Search, going to a page and the shortcuts list all work from the keyboard. - ### Only your own business Client and team results come only from your business, never anyone else’s. - ### Help in the same box Help articles are searched alongside your pages, so an answer is a few keys away. - ### For owners and managers Client and team search is for owners and managers. ## Questions Which plan has it? Every plan. The N key opens Find next available on the Calendar, which is a Pro feature. What can I search for? Clients by name, email or phone, team members by name, dashboard pages, each location’s settings sections and screens, the quick actions, and help articles. Why did a shortcut do nothing? Shortcuts are off while you are typing in a field or have a dialog open. Click outside and try again. Is it the same on a Mac? Yes. Use ⌘K in place of Ctrl K. The / key and the g shortcuts are the same. ## Goes well with - [Your dashboard homeMove, hide and add the cards on Home.](https://nextupwalkin.com/features/dashboard-home) - [Find next availableMove a booking to the next opening that fits.](https://nextupwalkin.com/features/find-next-available) - [PricingPlans per location, and what each one includes.](https://nextupwalkin.com/pricing) ## Find anything in two keystrokes Start the 14-day trial and press / in your dashboard. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Split Bills and Close-out | NextUp Walk-in Source: https://nextupwalkin.com/features/split-bills-and-close-out > Split a bill evenly, by amount or by items, with each share paid its own way. Close out the day with money in by method and a cash count that adds up. Every plan # Split any bill, and close a day that adds up Split a bill evenly, by amount or by items, and let each person pay their own share. At the end of the day, count the drawer and see who did not pay, with the live difference and a reason. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/split-bills-and-close-out#how) - Evenly, by amount or by items - One tip per bill - Pay on their own phone - Cash drawer count ## Sell something without a visit A customer buys a pomade, a gift card or a quick service and leaves. Press Quick sale on Checkout or the Staff Screen and ring it up as a bill of its own. - **No visit, no line.**A quick sale never joins the line, counts as a visit or becomes a no-show. - **A client, or nobody.**Start it with no client, or find one by name or phone number. On the Staff Screen, type their full number. - **The same checkout.**Products, a gift card or a service, then every way of paying, tips, split, receipts and refunds work as on any bill. - **Not for restaurants.**A restaurant’s bills belong to its tables, so the button is not shown there. ### Quick Sale A sale with no visit: products, a gift card or a service. It never joins the line or counts as a visit. No clientFind a clientName or phone numbermarcus Search - Marcus Johnson · ends 4417 - Marcus Webb · ends 0932 CancelStart sale Example: starting a Quick Sale for a client found by name. ## Split a bill in three steps Open the bill and press Split this bill. Choose how to split, take this share, then see what is left. - **Evenly.**Split it 2 to 20 ways. The first payments take the extra cent and the last one takes exactly what is left. - **By amount.**Pick Half, Remaining or Custom, up to what is left. - **By items.**Tick what this person is paying for. A shared item can be split in halves, thirds or any number of shares up to 20. - **Adds up to the cent.**Discounts, sales tax and any deposit are shared out, and the last person’s items take what is left. **Checkout · Split this bill** Bill**$100.00** Paid**$60.00** Left**$40.00Share 1 of 3**Cash · $33.34 **Share 2 of 3**Card reader · $33.33 **Share 3 of 3**Waiting on their phone · $33.33QR Example: a bill split three ways, in the checkout panel. ## Each share, paid its own way One bill can take a mix of payments, each with its own tip, and the bill is paid by itself when the last one brings it to zero. - **Any mix.**Cash, another way, a card reader, Tap to Pay, the M2 reader, a gift card, store credit or the customer’s phone, two cards included. - **Their own phone.**Make a link for a share. The customer scans the QR code, adds a tip worked out on their share and pays by card, Apple Pay or Google Pay. - **One tip per bill.**Each payment can have its own tip, or turn on “Tip on the whole bill” once. A second one is refused. - **Refunds one at a time.**Refunds on a split bill go back one payment at a time, each the way it was paid. **Checkout · This shareTheir phone**Link and QR for this share **Cash**Change due shown **Gift card**Up to their items **Tip**Worked out on this share Example: choosing how one share is paid. ## Close out the day Owners and managers open Checkout, then Close out the day, to see the day in one place and count the cash drawer. - **Who did not pay.**Walked out, left open or never checked out, in red at the top, each with Collect and Cancel bill. - **Money in.**Card, cash, other, total and tips, with any refunds given that day. - **A live difference.**Type the starting cash and the cash you counted. The difference shows at once: green when it matches, red when short, orange when over. - **How we got the total.**Lists the starting cash, each cash payment (time, name, bill number) and cash refunds, so you can see why the drawer should hold that much. **Checkout · Close out the day** Card**$642.00** Cash**$318.00** Tips**$96.00Left without paying**Jo R. · $35.00Collect **Cash drawer**Counted $468.00 · Short $20.00 **Reason**Change given wrong Example: the close-out at the end of the day. ## How it works - 1 ### Open the bill From the Checkout page, or with Checkout on the Staff Screen. - 2 ### Split and take each share Choose evenly, by amount or by items, then pay each share the way that person wants. - 3 ### Close out the day See who did not pay and the money in by method, then count the drawer. - 4 ### Add a reason If the count is off, write why. The day closes with the reason on record. ## Who it’s for - ### Restaurant A table of six splits by seat. Each person pays their own share on their phone, with their own tip. - ### Hair salon Two friends split a color and a cut by items, one on cash and one on a card reader. - ### Barbershop The owner closes out each evening: cash counted, tips shown and the walkout collected next visit. ## The small things - ### Cash tips A tip handed over in cash is recorded for the team member’s payroll and is not counted in the close-out drawer. - ### Unpaid tab Walkouts show on the Unpaid tab with a Collect button, and a red alert on the Staff Screen at their next check-in. - ### Split by seat On the Restaurant plan, a table’s bill can also be split by seat. - ### Every payment listed Receipts, the close-out and reports list each payment on a split bill. ## Questions Which plans have it? Splitting a bill and the close-out are in checkout, which is on every plan. Taking cards needs your own Stripe account, and the card fee applies to card payments. How many ways can I split a bill? Evenly from 2 to 20 ways, or by amount or items. Customers can have up to 20 shares waiting on one bill. What if a share is never paid on a phone? A share waiting on a phone holds its amount for about half an hour. If it is not paid by then, the amount is left to pay again. Can I close the day with unpaid bills open? Yes. The day’s unpaid count and total are recorded with it. ## Goes well with - [Checkout and card paymentsTake payment for a visit, any way.](https://nextupwalkin.com/product/payments) - [Receipt printingPrint an itemized receipt, and reprint any paid bill.](https://nextupwalkin.com/features/receipt-printing) - [Gift cardsA gift card can pay one person’s items.](https://nextupwalkin.com/features/gift-cards) - [Accounting and reportsClose-outs feed your books.](https://nextupwalkin.com/features/accounting-reports) ## End the night knowing it adds up Start the free trial, split your first bill and close out your first day. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Store Credit: Prepaid Client Balances | NextUp Walk-in Source: https://nextupwalkin.com/features/store-credit > Give clients a prepaid balance they spend at checkout. Add credit at the counter or let them top up by card. Adding credit is part of Pro. Pro # A prepaid balance clients spend like cash Clients keep a balance with your business and spend it at checkout. Add it at the counter, sell it on their bill, or let them top up from their phone. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/store-credit#how) - Spent at checkout - Top up by card on their phone - Bonus tiers if you want them - Works at every location ## Add credit in a few taps Open a client’s profile and use the Store credit card. Your business issues the credit and owns the balances, not NextUp Walk-in. - **Add credit.**Money the client pays you now, in cash or another way. You choose the smallest and largest top-up. - **Give goodwill.**Promotional credit with a reason, by the owner or a manager you allow, up to a daily limit per person. - **Move a gift card.**Turn a gift card’s balance, all or part, into store credit. It is one way. - **Bonus tiers.**Optional and off by default, such as “add $100, get $10 free”. **Store credit · Dana R.** Paid credit**$85.00** Promotional credit**$10.00** Balance**$95.00Add credit**Paid in cash · $100 top-up+$100 **Bonus tier**Add $100, get $10 free+$10 **Top up by card**QR code or link to their phone Promotional credit is labelled so clients can tell the two parts apart. Example: a client’s Store credit card at Fade Room Barbershop. ## Spend it on the bill On the Checkout page, choose Store credit on the visit’s bill. Use any amount up to what is left to pay and what they have. - **Pay the rest any way.**Cash, card or a pay link covers whatever the credit does not. - **Easy to undo.**Take off puts it back on their credit. Cancelling the bill gives it back too. - **Never the tip.**Store credit does not pay a tip. Take the tip in cash or on a card. - **On the receipt.**It shows the credit used and what is left. **Checkout · Dana R.Cut and beard trim**Service$55.00 **Store credit**Promotional credit used first−$40.00 **Left to pay**Card, cash or pay link$15.00 Receipt: store credit used $40.00 · $55.00 left on their credit. Example: a bill at checkout with store credit applied. ## Let clients top up on their phone Turn on “Customers can add credit online” and clients add credit by card, Apple Pay or Google Pay on Stripe’s secure page. It is off until you turn it on. - **From the counter.**Press Top up by card on a profile to show a QR code and a link to copy. - **In the NextUp app.**Your business’s home shows their balance and Add credit. - **Sell it on the bill.**Add store credit at checkout, then pay for everything together. - **Your name on it.**Their page shows your name and look, and says your business holds the credit. **Top up · Fade Room Barbershop** Your balance**$95.00** Smallest top-up**$10Add $50**Apple Pay, Google Pay or card **Add $100**Includes a $10 bonusBonus **Held by Fade Room Barbershop**Not by NextUp Walk-in Example: the page a client opens to add credit. ## How it works - 1 ### Turn it on Open Store credit, set your top-up limits and any bonus tiers. - 2 ### Add credit On a client’s profile, add it at the counter or send a top-up link. - 3 ### Spend at checkout Choose Store credit on the bill. The receipt shows what is left. ## Who it’s for - ### Barbershop A regular pays $100 up front and gets $10 free. Each cut comes off the balance at the chair. - ### Salon A refund can go back as store credit when the client agrees, so the money stays for her next color. - ### Tattoo studio Clients pre-load credit for a long project and spend it session by session. ## The small things - ### Promotional credit can expire Set a default life in days. Paid credit never expires. - ### Cash out The owner can hand paid credit back, card top-ups first. - ### A Store credit report What was loaded, used, given back, cashed out and expired. - ### Frozen if disputed If a client disputes a card top-up with their bank, their credit is frozen until it is settled. - ### Every location A balance works at every location of the business. ## Questions Who holds the money? Your business. You issue the credit and own the balances. A card top-up reaches your own Stripe account like any card payment, less Stripe’s fee and NextUp Walk-in’s card fee. Does credit expire? Paid credit never does. Promotional credit, such as goodwill and bonuses, can end on a date you set. Which plans have it? Adding store credit is part of Pro, and the free trial includes it. Credit clients already hold is always honoured on any plan. ## Goes well with - [Gift cardsSell gift cards and move a balance into store credit.](https://nextupwalkin.com/features/gift-cards) - [Client referralsThe reward your clients earn is store credit.](https://nextupwalkin.com/features/client-referrals) - [LoyaltyStamp cards that bring regulars back.](https://nextupwalkin.com/features/loyalty) ## Let regulars pay ahead Start the free trial and add credit to your first client. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Team Goals: Monthly Targets | NextUp Walk-in Source: https://nextupwalkin.com/features/team-goals > Set monthly targets for visits, average ticket, product sales and review rating, and see each person’s progress. On Pro. Pro # Give everyone a number to aim for Set a monthly target for each team member, see their progress build through the month, and show a leaderboard if you want one. Every figure is one you already have. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/team-goals#how) - Visits, ticket, product sales, rating - Progress in their own book - Optional leaderboard - Starts over on the 1st ## A target for each person Owners and managers set a monthly target for each team member. Leave any target empty to skip it. - **Visits.**How many paid bills they finish in the month. - **Average ticket.**What a visit is worth, after discounts. - **Product sales.**Retail sold, after discounts. - **Review rating.**Stars from the reviews on that person’s visits that month, 1 to 5. **Team goals: Marcus J.Visits**62 of 8078% **Average ticket**$41 of $4591% **Product sales**$220 of $30073% **Review rating**4.8 of 4.7Met Targets repeat every month. Progress starts over on the 1st. Example: one team member’s targets and progress this month. ## Progress they can see The numbers are the ones you already have, so there is nothing new to enter and nothing to argue about. - **Same books as accounting.**Visits, average ticket and product sales come from the same books as your accountant reports. A visit is a paid bill, and sales are after discounts. - **Their own progress, in their book.**A team member who signs in with their own email sees how they are doing against their own targets. - **Rating from real reviews.**The rating comes from the reviews on that person’s visits that month. - **Managers see them too.**Managers see the numbers while the owner allows downloads for managers, as with the Accounting page. **My goals** Visits this month**62 of 80** Avg ticket**$41** Product sales**$220** Rating**4.8** Example: a team member’s own book. ## A leaderboard, if you want one See how the team is doing against each person’s own targets. It shows progress, not pay. - **Names, visits and progress.**Against each person’s own targets, never sales or tips. - **For owners and managers.**The owner can also let team members see it with “Team members can see the leaderboard”. - **Off whenever you like.**Turn goals off at any time. Your targets are kept. - **Fair to every role.**Each person is measured against their own targets, not against someone else’s. **LeaderboardDani R.**71 visits94% **Marcus J.**62 visits78% **Lee T.**38 visits64% Progress against each person’s own targets. Example: the leaderboard for owners and managers. ## How it works - 1 ### Turn goals on The owner opens Team Goals in the sidebar and switches it on. - 2 ### Set targets Pick a monthly target for each person. Leave any you don’t want empty. - 3 ### Watch progress Progress fills in from your visits, sales and reviews. - 4 ### Start fresh each month Targets repeat, and progress starts over on the first. ## Who it’s for - ### Barbershop A visits target per chair, and a product target for the one who sells the most pomade. - ### Salon Average ticket and review rating for each stylist, tracked all month. - ### Restaurant An average ticket target for each server, with the leaderboard shown only to managers. ## The small things - ### Nothing new to enter Targets are the only thing you type. Everything else is read from your books and reviews. - ### You control who sees the board The owner decides whether team members can see the leaderboard. - ### Targets repeat Set them once and they carry into every month. - ### Sales stay private The leaderboard never shows sales or tips. ## Questions Which plans have it? Pro, and the free trial. The owner turns it on at Team Goals in the sidebar. Who can set targets? Owners and managers. What happens when I turn goals off? Goals stop showing, and your targets are kept for when you turn them back on. Do team members see each other’s numbers? Only if the owner lets them see the leaderboard, and it shows names, visits and progress, never sales or tips. ## Goes well with - [InsightsVisits, waits and revenue for the whole business.](https://nextupwalkin.com/features/insights) - [Commissions and tip poolsPay that follows the same visits and sales.](https://nextupwalkin.com/features/commissions-and-tip-pools) - [Reviews and feedbackWhere each person’s rating comes from.](https://nextupwalkin.com/features/reviews-and-feedback) - [Time clockSee who is on duty today.](https://nextupwalkin.com/features/time-clock) ## Give your team something to aim for Start the free trial, set this month’s targets, and watch the numbers fill in. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Time Clock for Shops and Teams | NextUp Walk-in Source: https://nextupwalkin.com/features/time-clock > Record shifts with the on duty switch you already use, fix mistakes with a log, and feed payroll and tip pools. Part of the Pro plan. Pro # Hours your team already records Once you turn it on, the on duty switch on the Staff Screen records each person’s shifts. No new app for the team, and hours that feed payroll. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/time-clock#how) - Uses the on duty switch - Forgotten shifts ended at closing - Every fix is logged - Feeds payroll and tip pools ## Clock in by going on duty Your team already marks who’s working. The time clock turns that switch into a record of each person’s shifts. - **An owner turns it on.**After that, the on duty switch on the Staff Screen records shifts. - **Forgotten shifts end themselves.**A shift left on an hour past closing time is ended at closing time. - **Flagged for you.**That person is switched off duty, and the shift is flagged for you to check. - **Their own hours.**Each person’s book shows their own hours this week. **Time Clock · This weekDani K.**Tue 9:00 to 5:308.5 h **Marcus W.**Tue 10:00 to 6:008 h **Lee A.**Tue 11:00 to 7:00 · ended at closingCheck Opening hours are set in Location settings, not here. Example: shifts at Fade Room Barbershop. ## Fix a mistake, keep the record Owners and managers can add, fix and delete shifts. Every change is logged with before and after. - **Add a missed shift.**Someone forgot to switch on? Add the shift yourself. - **Any period.**See hours per person for any period you choose. - **Before and after.**Each edit is logged, so there is a trail. **Edit shift · Lee A.Before**11:00 to 7:00 (ended at closing) **After**11:00 to 5:30Logged Every change is logged with before and after. Example: correcting a shift that ran past closing. ## The hours go where you need them Recorded hours feed payroll and tip pools shared by hours worked. - **Payroll files.**Hours go into the file for Gusto, ADP, QuickBooks Payroll or another provider. - **Checks before you run.**NextUp Walk-in flags open shifts and shifts to check first. - **Tip pools by hours.**Split a pool by hours worked, straight from the clock. - **You run payroll.**NextUp Walk-in doesn’t run payroll itself. It gives you the files. **Payroll · Pre-check** Hours**112.5** Open shifts**0** To check**1Download the import file**Gusto **Excel summary**Hours by day Example: hours ready for a payroll file. ## How it works - 1 ### Turn it on An owner switches on the time clock. - 2 ### Go on duty Your team uses the on duty switch on the Staff Screen, as before. - 3 ### Review the hours Check any flagged shift, fix what needs fixing, and send hours to payroll. ## Who it’s for - ### Barbershop Barbers switch on duty at the start of a shift. Hours settle tip pools and payroll files without a paper sheet. - ### Restaurant Servers go on duty at shift start. The week’s hours split the tip pool and go to payroll. - ### Nail salon Technicians clock in with the switch they already use, and the owner fixes a forgotten shift in seconds. ## The small things - ### My hours Each person sees their own hours this week. - ### Flagged shifts A shift ended at closing is marked for you to check. - ### A log of changes Every add, fix and delete is logged. ## Questions Which plans have the time clock? It is part of Pro (and Restaurant), and the free trial includes it. On Walk-in the page shows an upgrade card. Is this where I set opening hours? No. The Time Clock page is the staff time clock. Your location’s opening hours are set in Location settings. Does it run payroll? No. Hours feed payroll files and tip pools, and your payroll provider runs payroll. ## Goes well with - [Commissions and tip poolsRates, tip shares and statements.](https://nextupwalkin.com/features/commissions-and-tip-pools) - [Layout MapWho is on which chair, live.](https://nextupwalkin.com/features/layout-map) - [Calendar syncBookings that respect your own calendar.](https://nextupwalkin.com/features/calendar-sync) ## Stop guessing at hours Start the free trial and turn on the time clock. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Tips and Team Pay Statements | NextUp Walk-in Source: https://nextupwalkin.com/features/tips-and-team-pay > Every tip on each team member’s pay statement, less rent and advances. Payments go to your own Stripe account and you pay your team. Every plan # Everyone’s tips and pay, on one statement Card payments and tips go to your own Stripe account. NextUp Walk-in shows what you owe each person, on a statement they can read themselves. You pay them and mark it paid. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/tips-and-team-pay#how) - Your own Stripe account - A statement for each person - Cash tips counted too - CSV and Excel exports ## Pick how each person earns Commission, tips, booth rent or suite rental, set per person. Card payments are charged on your own Stripe account, and NextUp Walk-in never holds your money. - **A setup for each person.**Choose commission, tips, booth rent or suite rental. They can sit side by side in the same business. - **Your Stripe account.**Connect it on the Payouts page. Setup takes about five minutes: your business details and a bank account. - **Each location its own way.**A location can follow its own setup and even be paid into its own Stripe account. - **Stripe pays your bank.**Stripe sends your payments to your bank on its usual schedule. **Payouts: how your team earnsMarcus J.**Commission and tipsCurrent setup **Priya S.**Booth rent, weeklyCurrent setup **Dani R.**Tips onlyCurrent setup **Your Stripe account**Bank ending in 4821Ready Example: the Payouts page, with a setup chosen for each person. ## A pay statement for every person Each team member who signs in with their own email sees their statement in their own book: what they have earned, less what comes off. - **Tips, in one place.**Tips paid online land in your Stripe account and go on the person’s statement. - **Renters’ deposits and no-show fees.**For people who rent, those go on the statement too, less rent and advances. - **Refunds follow through.**A refund or dispute lowers what is on the person’s statement. - **You pay, then mark it paid.**NextUp Walk-in shows what you owe. You pay your team yourself and mark the statement paid. **Pay statement** Tips**$412** Less advance**−$50** You owe**$362Card tips**38 visits$388 **Cash tips**Recorded by Marcus$24 **Advance, paid back this period**Not from tips−$50 Statement open. Mark it paid once you have paid Marcus. Example: one person’s statement for the period. ## Tips you can trace, files you can keep Every figure on a statement ties back to a payment. Download them for your books or your payroll provider. - **Who pays Stripe’s fee on a tip.**You choose whether it comes off the tip or the business covers it. NextUp Walk-in never takes a fee on tips. - **Cash tips count.**Cash tips are on every plan. A person records them on their book for the last 7 days, or an owner or manager adds them with a note. - **Statements to download.**For every person and period, as a PDF, CSV or Excel. A team member can download their own. - **Every change is logged.**The pay ledger exports to CSV or Excel for your books. **Team payMarcus J. statement**Oct 1 to Oct 15PDF **Pay ledger**All team membersExcel **Pay ledger**All team membersCSV Downloads are for you and your accountant. Example: downloads on the Team pay page. ## How it works - 1 ### Connect your Stripe account On the Payouts page, add your business details and a bank account. - 2 ### Choose how each person earns Commission, tips, booth rent or suite rental, per person. - 3 ### Take payments and tips Each one goes on the right person’s statement as it comes in. - 4 ### Pay your team Pay each person yourself, then mark their statement paid. ## Who it’s for - ### Barbershop Some chairs on commission, one on booth rent, and every tip counted on the right statement. - ### Salon Stylists on commission and an assistant credited with a share of tips. - ### Restaurant Each server’s card and cash tips on their own statement for the period. ## The small things - ### Their own book A team member who signs in with their own email sees their own earnings and statement. - ### Assistants Credit a percentage of someone’s tips or service payments to their assistant. - ### No payouts from NextUp Walk-in NextUp Walk-in doesn’t send team pay, and has no payout fees for it. You pay your team yourself. - ### Instant payouts Not offered by NextUp Walk-in. You can use Stripe’s own in your Stripe Dashboard, for Stripe’s fee. ## Questions Does NextUp Walk-in pay my team? No. Payments go to your own Stripe account, NextUp Walk-in shows what you owe each person, and you pay them and mark it paid. Do my team members need to connect a bank? No. They don’t connect a bank to NextUp Walk-in. They see their statement in their own sign-in. What does a card payment cost? Stripe’s processing fee comes out of each payment. NextUp Walk-in’s card fee is 0.5% of card payments, never on tips, at most $1 a payment, on top of Stripe’s fee. There are no payout fees for team pay. Is this on the Free plan? Team pay statements are on every plan that takes payments. Commission, payroll, tip pools and booth rent are on Pro. ## Goes well with - [Payroll and booth rentHours, commission and tips for your payroll provider.](https://nextupwalkin.com/features/payroll-and-booth-rent) - [Commissions and tip poolsRates for each person, and tips shared across the team.](https://nextupwalkin.com/features/commissions-and-tip-pools) - [PaymentsHow customers pay: cash, pay link, saved card or reader.](https://nextupwalkin.com/product/payments) - [Accounting reportsTips by team member, ready for your accountant.](https://nextupwalkin.com/features/accounting-reports) ## Know what you owe, to the cent Start the free trial, connect Stripe, and see your first statement. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Waiting Room TV Display for Walk-ins | NextUp Walk-in Source: https://nextupwalkin.com/features/tv-display > A waiting-room TV display that shows who is called, who is next and the wait, with a chime, a join code and your colors. On Apple TV, Roku, Fire TV or the web. Paid plans # A waiting-room TV display that calls the next person Put the live line on the TV in your waiting room, so nobody has to ask how long. It shows who is being called and who is next, with a chime and a code to join, in your colors. Plug in an Apple TV or a streaming stick and pair it with a short code. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/tv-display#how) - Now calling, up next - Chime and spoken names - Your logo and colors - Pair with a short code ## Now calling, up next Call the next person and the TV changes at once. The room sees whose turn it is, and what is coming. - **Now calling.**Shows who is ready, with the team member they are going to. - **Up next.**The next names, with “With Next Available” or the person they asked for, plus the current wait. - **Privacy built in.**First name and last initial only. - **A code to join.**A QR code and short link on the screen let the next customer join the line from their phone. Now Calling Marcus J. **Chris**is ready for you Up Next - 1Alicia T. ~6 min - 2Devon K. ~11 min Current Wait ~15 min Scan to join the line 4 PM73° 5 PM71° 6 PM68° Sound onNextUp LLC Example: the TV when a customer is called. ## Loud enough, and yours Choose how the TV sounds and looks from Branding, then TV Display. Each extra is off until you turn it on. - **Chime and spoken names.**An optional chime on every call, with names said aloud in English or Spanish on the web TV. - **Call-up spotlight.**A full-screen “You’re up!” with the photo of the team member who is ready, or their initials. - **Rotating content between calls.**The current wait, live flash sales, up to 8 Lookbook styles, the best time to visit and a few recent 4 and 5 star reviews. - **Large-text line and weather.**High contrast rows that read from across the room, and optional weather from the US National Weather Service. **Branding · TV DisplayCall-up chime**On every call **Call-up spotlight**Full-screen “You’re up!” **Rotating content**Wait, flash sales, Lookbook **Large-text line**High contrast Example: the TV Display settings in the dashboard. ## Any screen you already own An ordinary TV with a small device in its HDMI port is all it takes. Pair it once with a short code and it stays connected. - **Native apps.**The NextUp app for Apple TV, Roku and Fire TV. An Apple TV 4K is the smoothest. - **Or a browser.**Open your location link followed by /tv on a streaming stick, a computer or a spare tablet in landscape. It needs no login. - **Pair with a code.**The TV shows a 6-character code. Type it under Connect a TV in the dashboard, from your phone or a computer. It is one-time use and good for 15 minutes. - **It stays paired.**After a restart the TV reconnects on its own, until you connect it to a different location. **Locations · Connect a TVApple TV 4K**The NextUp app · best **Roku Streaming Stick 4K**NextUp app for Roku **Fire TV, Google TV, computer**App or browser **Code from the TV**ABC-123Connect TV Example: pairing a TV from the Locations page. ## How it works - 1 ### Plug in a device An Apple TV or a streaming stick in the TV’s HDMI port, or any browser. - 2 ### Pair it with the code Type the 6-character code under Connect a TV on your Locations page. - 3 ### Set the look Add your logo and colors, and turn on the chime or spotlight if you want them. - 4 ### Call the next person The Staff Screen calls, and the TV follows with the name and a chime. ## Who it’s for - ### Barbershop The wall TV calls the next chair and shows a join code, so nobody shouts a name across the shop. - ### Hair salon A branded screen at the front shows the wait and rotates in flash sales between calls. - ### Auto service A TV in the waiting area shows whose car is next, by first name and last initial. ## The small things - ### Spoken call-ups Names read aloud in English or Spanish on the web TV, in turn and never over each other. - ### The way to the chair With a Layout Map, the TV can show the route to the chair. See Floor plan calling. - ### What to skip A standard Chromecast only mirrors a phone and freezes when that phone sleeps. Use a streaming stick or Apple TV. - ### Keep it awake Turn off the screen saver and set the display to never sleep so it stays on all day. ## Questions What should a waiting-room TV show? Who is being called and who is next, the current wait and a code to join, so nobody has to ask the desk. Between calls it can rotate the wait, flash sales, Lookbook styles and recent reviews. Which plans have the TV display? Every plan, the Free plan included, within its limits. The Free plan includes every app: the Staff Screen, the TV display, the Door Tablet and the phone apps. What shows on the TV about customers? First name and last initial only, with the team member they are going to. Do I need to buy special hardware? No. Any ordinary TV works with an Apple TV or a streaming stick. A spare tablet in landscape works too. Do the spotlight and rotating content work on every device? They show in a web browser, the Apple TV app and the Roku app. The large-text line and spoken call-ups are not on Apple TV and Roku yet. ## Goes well with - [Walk-in line and waitlistQR check-in, each person’s own wait and the door tablet.](https://nextupwalkin.com/product/waitlist-tv) - [Floor plan callingShow the route to the chair on the TV.](https://nextupwalkin.com/features/floor-plan-calling) - [Recommended equipmentWhich TV devices work, and which to skip.](https://nextupwalkin.com/equipment) - [What to put on your waiting-room TVIdeas for the screen between calls.](https://nextupwalkin.com/blog/what-to-put-on-your-waiting-room-tv) - [Check-in kioskA self check-in tablet by the door.](https://nextupwalkin.com/features/check-in-kiosk) - [One visit, start to finishThe whole visit, from the QR code to checkout.](https://nextupwalkin.com/features/one-visit) ## Give the waiting room a screen Start the free trial, pair a TV with a code and call your first customer. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Unpaid Bills and Walkouts | NextUp Walk-in Source: https://nextupwalkin.com/features/unpaid-bills > Mark a bill Left without paying, see it flagged when the customer returns, and collect it with today’s bill in one payment. On every plan. Every plan # When someone leaves without paying, nothing gets lost Mark a bill Left without paying and it stays open, flagged, and waiting. When the customer comes back, you see it at check-in and can collect it with today’s bill in one payment. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/unpaid-bills#how) - Flagged in red at check-in - An Unpaid tab across days - One payment for several bills - No charge, with a reason ## Left without paying, and you will know On the staff screen, mark the bill. It is not cancelled and it is not forgotten. - **Kept open.**The bill stays open and marked, and the change is in the activity log. - **Flagged on return.**When that customer checks in again, your team sees a red flag that they owe. - **A possible match by name.**A visit with no phone whose name matches an earlier unpaid bill shows a gentle chip. Staff choose It’s them or Not them. It is never automatic. **Staff screen · Maria L.Maria L.**Owes $35.00 from Oct 12Unpaid **Possible match**Only a name matches. Check with them. It’s them · Not them Example: a returning customer who owes. ## Every unpaid bill in one tab The Unpaid tab on the Checkout page gathers them from every day and every location. - **Three ways to be on it.**A walkout, a bill left open from an earlier day, or a finished visit that was never checked out. - **Collect from the list.**Tap a row to see the bill, the phone and email on file, and a link to the client’s profile. - **Only what is owed.**A bill with nothing left to pay is never shown as owed. **Checkout · UnpaidMaria L.**Oct 12 · Haircut · $35.00Collect **Sam T.**Oct 20 · Haircut + beard · $50.00Collect **Jo R.**Oct 28 · Color · $90.00Collect All locations, all days Example: the Unpaid tab. ## Today’s bill and the old one, one payment When the customer is back, the checkout panel lists what they owe before you take payment. - **Collect or Collect all.**Add an earlier bill to today’s payment, and take it off again if they would rather not. - **Each bill keeps its own record.**Every bill gets its own payment row, number, receipt and activity line. Either all go through or none do. - **The tip is for today.**The tip goes on today’s visit only. **Checkout · Before you take paymentToday (Bill 21)**Haircut$35.00 **Bill 14 · Oct 12**HaircutAdded **Total**Paid by cash or another way$70.00 Collect all Example: two bills, one payment. ## How it works - 1 ### Mark it Left without paying, on the staff screen. - 2 ### Get told when they return A red flag at check-in. - 3 ### Collect From the Unpaid tab, or at checkout with today’s bill. - 4 ### Close the day Who did not pay shows at the top of close-out. ## The small things - ### No charge, with a reason When you could not serve someone, Left without service takes them off the line with a reason and does not keep an unpaid bill. - ### Close-out Anyone who did not pay that day is listed in red at the top, with Collect or Cancel bill. - ### Bill history Find any bill later, paid or not, and open its details. ## Questions Which plans have it? Every plan, Free included. Does it stop the customer from checking in? No. They are flagged so your team can ask, and the choice is yours. Can I collect by card? An earlier bill can be collected on its own in any way the checkout offers. Added to today’s payment, one cash or other-way payment covers them all. What if the name match is the wrong person? Choose Not them and the chip is hidden for that visit. It never links anyone on its own. ## Goes well with - [Split bills and close-outSplit a bill any way, and an end-of-night close-out that adds up.](https://nextupwalkin.com/features/split-bills-and-close-out) - [Bill historyFind any bill, open its receipt and export what you filtered.](https://nextupwalkin.com/features/bill-history) - [Client profilesEvery visit, note and bill for one client.](https://nextupwalkin.com/features/client-profiles) ## Stop writing off walkouts Start the 14-day trial and see how the Unpaid tab works with a test visit. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Waivers and Intake Forms | NextUp Walk-in Source: https://nextupwalkin.com/features/waivers-and-intake-forms > Build consent forms, waivers and intake forms from questions. Clients sign on their phone or the door tablet, and the signed copy is filed on their profile. Every plan # Signed before they sit down Build consent forms, waivers and intake forms from questions. Clients sign on their own phone or the door tablet, and the signed copy is filed on their profile. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/waivers-and-intake-forms#how) - Starter for your trade - Signed on a phone or tablet - Required before they join - Filed on the profile ## Build a form from questions Pick a starter for your trade, change the questions, and choose when it is asked. - **Waivers, consent, intake and age checks.**Built on the Waivers & Forms page from simple questions. - **A starter for your trade.**Start from a template, then make it yours. - **Once, every year or every visit.**Choose how often each form is asked. - **New versions.**Editing a form saves a new version, and its rules follow it. **Waivers & FormsTattoo consent and waiver**Asked once · requiredRequired **Health intake**Asked every year · requiredRequired **Photo release**Asked once · optional Example: forms on the Waivers & Forms page. ## Signed on their own phone or the door tablet A required form has to be done before the client can join the line or book online. An optional form can be skipped. - **No paper.**They sign on their phone or the Door Tablet. - **Before they join.**A required form comes first, so no one waits in line with an unsigned waiver. - **Signature and time.**The signed copy, with the time it was signed, is filed on their client profile. - **Skippable when optional.**A client can skip an optional form. **Dana R. · FormsTattoo consent and waiver**Signed Oct 3 at 2:14 PM **Health intake**Signed Oct 3 at 2:11 PM Filed on the client profile Example: signed forms on a client profile. ## Vaccinations, service intervals and inspections Track dates that expire on the client or their pet, with a photo of the paperwork. - **Expiry records.**A pet’s vaccinations, a vehicle’s inspection, a service interval. - **A photo of the paperwork.**Attached to the record. - **A check-in gate.**Turn it on and an expired record stops online check-in, telling the customer which one and when it lapsed. - **A heads-up.**Staff see a warning for anything due within 14 days. **Health Records · Dana R.Rabies vaccination**Due Mar 12Current **Bordetella**Due Nov 2Expiring soon **Distemper**Due Sep 20Expired Block check-in when a record is expired: on Example: expiry records with the check-in gate on. ## How it works - 1 ### Build the form Start from a template for your trade and choose how often to ask. - 2 ### Clients sign On their phone or the Door Tablet, before they join the line or book. - 3 ### It is filed The signed copy and time are on their profile. ## Who it’s for - ### Tattoo studio Consent, a health intake and an age check, signed before the artist starts. - ### Pet grooming Vaccination dates on the pet, with the check-in gate for lapsed shots. - ### Massage studio A health intake each year, signed once and kept on the client’s profile. ## The small things - ### Door Tablet Clients can sign at the door on the shop’s tablet. - ### Kept with the client Signed submissions stay on the profile, where the team can find them. - ### Not a clinical record It collects consent and intake. It is not a charting or treatment-notes system. - ### Intake questions too Ask a few quick questions when someone joins the line, in Location settings. ## Questions Which plans have it? Waivers and intake forms are available on every plan. Can a client skip a form? Only an optional one. A required form has to be completed before the client can join the line or book online. Where does the signed copy go? On the client’s profile, with the signature and the time it was signed. Is this a medical record system? No. NextUp Walk-in runs intake and consent forms. Charting and treatment notes stay in the software you already use for them. ## Goes well with - [Client profilesWhere signed forms are filed.](https://nextupwalkin.com/features/client-profiles) - [No-show protectionDeposits and card on file for booked visits.](https://nextupwalkin.com/features/no-show-protection) - [Calendar and online bookingRequired forms come before an online booking.](https://nextupwalkin.com/features/calendar-and-online-booking) ## Stop chasing paper Start the free trial, build your first form, and have it signed before the next visit. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Website Widget: Live Wait on Your Site | NextUp Walk-in Source: https://nextupwalkin.com/features/website-widget > Add a live queue widget to your website with one pasted snippet. Visitors see the wait and join the line without an account. Every plan # Your live wait, on your own site Paste one line into your website and visitors see whether you are open, the wait and how many are waiting, with a Join the line button. No account for them. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/website-widget#how) - One-line snippet - Live wait and count - Join the line button - In your colors ## What visitors see A small live card that answers the question people really have: how long will I wait? - **Open or closed.**Visitors see whether you are open now. - **About how long.**The current wait estimate. - **How many are waiting.**The size of the line right now. - **Join the line.**A button that takes them in, with no account to create. **fade-room.example · Home** Status**Open** Wait**20 min** Waiting**4** Join the line Example: the widget on a barbershop’s homepage. ## Paste it once Copy the snippet for your location and drop it into your site. It is one line. - **Per location.**Each location has its own snippet, from the Help Center’s Website embed section or the Locations page. - **Any page.**A homepage header, a Book or Wait page, or your contact or location page. - **Your site builder.**Squarespace, Wix, Webflow and WordPress have an Embed or HTML block for it. **Locations · Website embedMain Street**Embed snippet **Copy snippet**One line of HTML **Paste into an Embed block**Your site Paste it anywhere in your site’s HTML. Example: copying the snippet for a location. ## No website? Use the join link The same join link works outside your site too. - **Instagram bio.**Put the link where followers already tap. - **Google Business Profile.**Add it to your listing so people can join from there. - **Website builder.**Prefer a site that already runs your line? The website builder does. **Where the link goesInstagram bio**Join link **Google profile**Join link **Your website**Widget One line, many places. Example: the same line, reached three ways. ## How it works - 1 ### Copy the snippet Open the Website embed section or the Locations page and copy your location’s one-line snippet. - 2 ### Paste it Add it to an Embed or HTML block on any page of your site. - 3 ### Visitors join They see your live wait and press Join the line. ## Who it’s for - ### Barbershop The shop’s existing site shows the live wait on its homepage, so guys decide to come in before they ever call. - ### Tattoo studio The studio puts the widget on its Walk-ins page, next to the flash gallery, so people see whether the artists are taking walk-ins today. - ### Dog groomer The groomer adds it to the Contact page so owners see the wait before they bring the dog in. ## The small things - ### In your colors The widget is drawn in your brand colors. - ### No account to join Visitors do not need to sign up for anything. - ### One per location Every location has its own snippet. - ### Join link anywhere The same link works in an Instagram bio or on a Google listing. ## Questions Do visitors need an account? No. They can join the line without creating one. Where do I get the snippet? From the Help Center’s Website embed section or the Locations page. It is one line to paste. Which plan has the widget? It isn’t limited to a paid plan. Walk-in, Pro, Restaurant and Free can all use it. ## Goes well with - [Website builderOr build a site that runs your line from the start.](https://nextupwalkin.com/website-builder) - [Google and InstagramPut the same link on your profiles.](https://nextupwalkin.com/features/get-found-online) - [Multiple locationsA snippet for every shop.](https://nextupwalkin.com/features/multiple-locations) ## Let your website answer “how long?” Start the free trial, copy your snippet and paste it into your site. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Who Can Take Payment: Shift Sign-ins | NextUp Walk-in Source: https://nextupwalkin.com/features/who-can-take-payment > The shared floor screen takes no payment until a team member signs in for their shift. Owners set what each manager can refund and change. On every plan. Every plan # Every payment has a name on it A shared floor screen takes no payment, not even cash, until a team member signs in for their shift. Owners decide what each manager can refund, price and see. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/who-can-take-payment#how) - No payment on the shared PIN screen - Sign in once per shift - Switches for each manager - Every action in the log ## Sign in once, for your shift A tablet opened with the location PIN can run the line, but it cannot take a payment until someone signs in on it. - **A real sign-in.**An owner, manager or team member with their own email sign-in uses a passkey, or email and password plus the 2-step code. - **Who’s checking out?**At checkout the screen lists everyone on shift. One person on shift goes straight on. - **Start and end.**Start my shift and End my shift sit on the screen, and its header says who is on. **Staff screen · Who’s checking out?Dani**On shift · the visit’s own team memberOn **Sam**On shift **Start my shift**Passkey, or email and 2-step code End my shift Example: choosing who takes the payment. ## Every payment names the person Payments and the activity log record who was on shift for each one, so a question has an answer. - **Only the checkout.**A shift lets that person run the checkout panel on that tablet, and nothing else of their account. - **Ends by itself.**An hour after closing, after 2 hours unused, or when the location PIN or the person’s sign-in security changes. - **You can end it.**Owners and managers see who is signed in on each floor tablet under Team and can end a shift from there. **Team · Signed in on floor tabletsDani**Front desk tablet · since 9:02 AMEnd shift **Sam**Front desk tablet · since 11:40 AMEnd shift Activity: shift started, shift ended Example: who is on a tablet. ## Switches you set for each manager Owners choose, one manager at a time, what they may do with money. - **Refunds, team pay and prices.**Each is its own switch for each manager. - **Fixed prices.**Changed at checkout only by an owner, or a manager the owner allows, and each change is audited. - **Tap to Pay on a phone.**Owners and managers always can. Team members can when the owner turns it on, and it is in the activity log. **Admins · Jo (manager)May refund**Cards and cash **May see team pay**Statements **May change prices**Audited Set on the Admins page Example: a manager’s switches. ## How it works - 1 ### Open the screen With the location PIN, as usual. - 2 ### Start your shift Sign in once with a passkey, or email and the 2-step code. - 3 ### Check out Choose who is checking out and take payment. - 4 ### End your shift Or let it end by itself after closing. ## The small things - ### No lasting sign-in Signing in for a shift does not leave the tablet signed in to anyone’s account. - ### Cancelling a bill Refunds and cancelled bills keep their manager PIN control, shift or not. - ### Sign-in security The 2-step code is strongly recommended for everyone with a sign-in, and owners can require it. ## Questions Which plans have it? Every plan, Free included. Can the PIN screen take cash without a sign-in? No. Until someone signs in for their shift, the screen takes no payment of any kind. Who can sign in for a shift? An owner, a manager, or a team member who has their own email sign-in at that location. Is the PIN one per person? No. The staff PIN is one code per location for the shared screen. The shift sign-in is what names the person. ## Goes well with - [RefundsAny amount, with a reason, back the right way.](https://nextupwalkin.com/features/refunds) - [Tips and team payEvery tip on each person’s statement.](https://nextupwalkin.com/features/tips-and-team-pay) - [Security and privacyHow NextUp Walk-in keeps your data safe.](https://nextupwalkin.com/security) ## Know who took every payment Start the 14-day trial and sign in for a shift on your own floor screen. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Why NextUp Walk-in: One System, Whole Visit | NextUp Walk-in Source: https://nextupwalkin.com/features/why-nextup > The walk-in line, TV, checkout, clients, team pay and your website in one system for 16 kinds of small business. See what each plan includes. Start on Free, or from $29 a month # One system for the whole visit, not five tools Most small shops stitch together a waitlist, a booking app, a card reader, a marketing tool, a spreadsheet for team pay and a website. NextUp Walk-in is one system for all of it, built around the walk-in line. [Start your free trial](https://nextupwalkin.com/signup) [How it works](https://nextupwalkin.com/features/why-nextup#how) - One login for everything - 16 kinds of business - Website builder, $19 a month per business - Payments on your own Stripe account ## The whole visit in one place The line, the screens, checkout, clients and team pay share one account, so nothing is typed twice and nothing falls between two apps. - **Start with the line.**Customers join by QR code or link with no app to download, and see their place and wait live on their phone. - **Every screen in the shop.**The Staff Screen, the waiting-room TV, a door tablet kiosk and phone, tablet and TV apps, all on the same line. - **Checkout on the visit.**Cash, a tip, a pay link or QR, a saved card or a Stripe card reader, from the visit itself. - **Add appointments when you want them.**Online booking and a calendar sit beside the line on Pro, so walk-ins and appointments share one day. **One account · What it runsWalk-in line**QR join, live wait **Screens and apps**TV, kiosk, phone **Checkout**On the visit **Clients and loyalty**One profile each **Appointments**Online bookingPro Everything on one bill Example: what one NextUp Walk-in account runs. ## A website that knows your shop The website builder is part of the same account, so your site shows your real wait, services, prices and hours without a second place to update. - **Live from your line.**The wait right now and a Join the line button that puts visitors in your real line. - **Always up to date.**Services and prices, team, hours and locations come from your account. Change a price once and the site follows. - **$19 a month.**On every paid plan (not on Free): $19 a month ($190 a year) per business, all locations included. The Booking times block is Pro. **Website · Live from your accountOpen now**From each location’s hours **Wait right now**About 12 min **Services and prices**Same as the catalog **Join the line**Into your real line $19 a month per business Example: what your site shows, taken from your account. ## Payments that stay yours Card payments are processed by Stripe on your own Stripe account. NextUp Walk-in never holds your money, and the one fee we add is stated plainly. - **Your own Stripe account.**Card payments, tips included, are charged on your account. You pay your team, and NextUp Walk-in shows what each person is owed. - **A small, capped fee.**NextUp Walk-in’s card fee is 0.5% of card payments, never on tips, at most $1 a payment, on top of Stripe’s processing fee. - **Team pay statements.**A statement for each person, less rent and advances, ready to export. Commissions, payroll and tip pools are Pro. **Pay statement** Tips**$412** Less advance**−$50** You owe**$362Card tips**38 visits$388 **Cash tips**Recorded by the team$24 Export for your records Example: a team member’s pay statement. ## Built for 16 kinds of business Barbershops and nail salons, pet groomers and chiropractors, car washes and restaurants: the type you pick changes the words on every screen. - **Your words, not ours.**A “stylist” in one shop is a “server” in another, on the screens, the TV and the customer’s phone. - **Starter lists for each trade.**Licences and insurance with expiry reminders and a printable cleaning log, with starter lists for 16 business types. - **More than one shop.**Each location has its own line and screens, with one brand, one catalog and one sign-in across them. **Business type · Your words on every screenBarbershop**Chair · Barber **Pet grooming**Station · Groomer **Nail salon**Station · Nail tech **Restaurant**Table · Server And 12 more Example: four of the 16 business types. ## How it works - 1 ### Start free Start on Free, or take the 14-day trial with every Pro feature, once per business. - 2 ### Set up the shop Pick your business type, add your services and team, and print your QR code. - 3 ### Open the line Customers join, your team calls them, and the visit is paid for on the same screen. - 4 ### Add what you need Turn on booking, memberships, team pay or your website as the shop grows. ## Who it’s for - ### Barbershop The line, the TV and checkout on one screen, with a website that shows the real wait. - ### Nail salon Families join on one ticket, and regulars book ahead on Pro. - ### Pet grooming Owners join from the car and get an alert when it is their pet’s turn. ## The small things - ### Security and uptime The security page lists the controls, and the Terms set a 99% monthly uptime target. - ### Switching is simple Import your client list yourself in a few minutes. You see every row before it saves, and you can undo it for 7 days. - ### Your brand everywhere Your logo, colors and fonts on the Check-in Page, the TV and your site. - ### No marketplace Your booking page shows only your business, and there is no new-client fee. The card fee still applies. ## Questions Is NextUp Walk-in a full point-of-sale system? No. It takes payment for a visit’s bill (cash, a pay link or QR, a saved card or a Stripe card reader), but it does not connect to another point-of-sale system or to card readers other than Stripe’s. What does it cost? Free covers one location and one team member with 50 check-ins a month. Walk-in is $29 a month for the first location and $19 for each extra, and Pro is $59 and $39. Walk-in and Pro include 3 team members per location, then $10 a month each. The card fee is separate. Is every feature on every plan? No. The line, every screen, the apps, clients, messages and checkout with every payment method are on Walk-in. Appointments and online booking, memberships, packages, gift cards, commissions, payroll and campaigns are on Pro. The 14-day trial has every Pro feature. Does NextUp Walk-in hold my money? No. Payments are processed by Stripe on your own Stripe account, and NextUp Walk-in never holds your money. Who is it for? Small service businesses in the United States with a walk-in line, with or without appointments: 16 business types, from barbershops to restaurants. ## Goes well with - [One visit, start to finishFollow one customer from the QR code to checkout.](https://nextupwalkin.com/features/one-visit) - [Website builderA site that shows your real wait and prices.](https://nextupwalkin.com/website-builder) - [PricingPlans per location, and what each one includes.](https://nextupwalkin.com/pricing) - [Compare NextUp Walk-inSide-by-side comparisons with other apps.](https://nextupwalkin.com/compare) ## See it with your own shop Start on Free, or take the 14-day trial with every Pro feature, and have a customer in your line in minutes. [Start your free trial](https://nextupwalkin.com/signup) [See every feature](https://nextupwalkin.com/features) --- # Walk-in Queue & Waitlist Glossary | NextUp Walk-in Source: https://nextupwalkin.com/glossary > Plain definitions of walk-in queue and waitlist terms: walk-out, quoted wait, turn time, no-show, kiosk mode and more, with examples. # Walk-in queue and waitlist glossary Plain definitions of the words walk-in businesses use: walk-out, quoted wait, turn time, no-show and more, each with a real example and how NextUp Walk-in handles it. ## A - ### [Actual wait](https://nextupwalkin.com/glossary/actual-wait) Actual wait is the real time a customer spends between joining the line and being called, measured after the fact rather than predicted. - ### [Appointment vs walk-in](https://nextupwalkin.com/glossary/appointment-vs-walk-in) An appointment reserves a specific time in advance, while a walk-in arrives without booking and is served in line order when a team member is free. ## B - ### [Booth rent](https://nextupwalkin.com/glossary/booth-rent) Booth rent is a fixed amount an independent stylist, barber or artist pays a shop owner to use a chair or station, instead of splitting each service with the owner. ## C - ### [Call-up](https://nextupwalkin.com/glossary/call-up) A call-up is the moment a business tells the next waiting customer that it is their turn, by voice, a screen, a message or all three. - ### [Check-in](https://nextupwalkin.com/glossary/check-in) Check-in is the step where a customer tells the business they are here and gets a place in line, on paper, at a tablet, or by scanning a code with their phone. - ### [Cleaning log](https://nextupwalkin.com/glossary/cleaning-log) A cleaning log is a dated record that shows when each cleaning task in a shop was done, kept so an owner can show inspectors that routines are followed. - ### [Client record](https://nextupwalkin.com/glossary/client-record) A client record is the file a business keeps on one customer, with their contact details, visit history, preferences and notes, so every team member starts with the same facts. - ### [Customer feedback and reviews](https://nextupwalkin.com/glossary/customer-feedback-and-reviews) Customer feedback is what people tell a business about a visit, privately through a rating or comment, and reviews are the public version posted on sites like Google. ## D - ### [Deposit and no-show fee](https://nextupwalkin.com/glossary/deposit-and-no-show-fee) A deposit is money taken when a booking is made to hold the time, and a no-show fee is a charge if the customer does not come and has not cancelled. - ### [Door tablet](https://nextupwalkin.com/glossary/door-tablet) A door tablet is a tablet mounted at a shop entrance that lets arriving customers add themselves to the waitlist without staff help. ## F - ### [Family ticket](https://nextupwalkin.com/glossary/family-ticket) A family ticket is a single check-in that adds several people to the line at once, such as a parent and kids, so one person does the joining for the group. - ### [First-come, first-served](https://nextupwalkin.com/glossary/first-come-first-served) First-come, first-served is a rule that serves customers strictly in the order they arrived, also known as first in, first out (FIFO). ## H - ### [Hybrid scheduling](https://nextupwalkin.com/glossary/hybrid-scheduling) Hybrid scheduling is running booked appointments and walk-in service from the same team and the same hours, so neither blocks the other. ## K - ### [Kiosk mode](https://nextupwalkin.com/glossary/kiosk-mode) Kiosk mode locks a device to a single screen so the public can use one function, such as checking in, without reaching anything else on the device. ## L - ### [Late arrival grace period](https://nextupwalkin.com/glossary/late-arrival-grace-period) A late arrival grace period is the short window a business waits for a called or booked customer before treating them as a no-show and moving on. ## N - ### [No-show](https://nextupwalkin.com/glossary/no-show) A no-show is a customer who was booked, or who was called from the line, and never arrives, leaving the time unused without a cancellation. ## P - ### [Peak hour](https://nextupwalkin.com/glossary/peak-hour) A peak hour is a period when the number of arriving customers is highest compared with the rest of the day, producing the longest lines and waits. - ### [Priority queue](https://nextupwalkin.com/glossary/priority-queue) A priority queue is a line where some customers are served ahead of others who arrived earlier because of an agreed rule, such as urgency, membership or a short service. ## Q - ### [QR code check-in](https://nextupwalkin.com/glossary/qr-code-check-in) QR code check-in lets a customer scan a printed code with their phone camera to join a waitlist, with no app to install and no paper to sign. - ### [Queue management system](https://nextupwalkin.com/glossary/queue-management-system) A queue management system is software, sometimes with screens and kiosks, that organizes customers waiting for service, shows their place and estimates their wait. ## S - ### [Service-based wait estimate](https://nextupwalkin.com/glossary/service-based-wait-estimate) A service-based wait estimate predicts the wait by adding up how long each waiting customer chosen services will take, rather than using one average for everyone. - ### [Still coming? prompt](https://nextupwalkin.com/glossary/still-coming-prompt) A Still coming? prompt is a check sent to a waiting customer to confirm they are still on their way, so people who left do not clog the line. ## T - ### [Throughput](https://nextupwalkin.com/glossary/throughput) Throughput is the number of customers a business finishes serving in a given period, such as haircuts completed per hour or cars washed per day. - ### [Turn system (rotation)](https://nextupwalkin.com/glossary/turn-system) A turn system is a rule for deciding which team member takes the next walk-in, usually a rotation so each person gets an equal share of the customers who come in. - ### [Turn time (service time)](https://nextupwalkin.com/glossary/turn-time) Turn time is how long one customer occupies a chair or station from start to finish, and it drives how many people a business can serve and how long others wait. ## V - ### [Virtual queue](https://nextupwalkin.com/glossary/virtual-queue) A virtual queue is a line that exists in software rather than in physical space, so customers hold a place and can wait anywhere until it is their turn. - ### [Virtual waitlist](https://nextupwalkin.com/glossary/virtual-waitlist) A virtual waitlist is a digital list of customers waiting for service, where each person joins from their phone and is notified of their turn. ## W - ### [Wait time estimate](https://nextupwalkin.com/glossary/wait-time-estimate) A wait time estimate is the prediction of how long a customer will wait before being served, shown when they join and updated as the line moves. - ### [Waiting room display (TV)](https://nextupwalkin.com/glossary/waiting-room-display) A waiting room display is a screen in the lobby that shows who is being called and who is next, so customers know their turn without staff announcing it. - ### [Waiver (consent form)](https://nextupwalkin.com/glossary/waiver) A waiver is a signed form in which a customer acknowledges risks or gives consent before a service, commonly used in tattoo, piercing, spa and pet care. - ### [Walk-in queue](https://nextupwalkin.com/glossary/walk-in-queue) A walk-in queue is the ordered line of customers who arrived without an appointment and are waiting to be served by the next available team member. - ### [Walk-out](https://nextupwalkin.com/glossary/walk-out) A walk-out is a customer who arrives or joins the line and then leaves before being served, usually because the wait looked or felt too long. [Start your free trial](https://nextupwalkin.com/signup) [See the features](https://nextupwalkin.com/features) --- # Actual wait: Definition & Examples | NextUp Walk-in Source: https://nextupwalkin.com/glossary/actual-wait > Actual wait is the real time between joining a walk-in line and being called. Learn how to measure it and compare it with the wait you quoted. [Glossary](https://nextupwalkin.com/glossary) # Actual wait Actual wait is the real time a customer spends between joining the line and being called, measured after the fact rather than predicted. Also called: real wait, true wait time The actual wait is a measurement, not a guess. It starts when the customer checks in and stops when staff call them. If a woman joins a barbershop line at 2:10 and is called at 2:48, her actual wait was 38 minutes, whatever anyone told her at the door. The number matters most next to the wait you quoted. A shop that tells people 20 minutes and keeps calling them at 45 is teaching customers to distrust the number, and some of them will leave. A shop that quotes 30 and delivers 28 builds the kind of trust that keeps people in the line. Actual wait also changes by the hour and by the person. A Saturday noon wait for a specific stylist can be three times the Tuesday morning wait for anyone. Looking at averages across the whole week hides that, so it is worth reading the numbers by hour of day. ## Example Joined at 2:10 PM, called at 2:48 PM. Actual wait: 38 minutes. Quoted at check-in: 30 minutes. The quote ran 8 minutes short. ## How NextUp Walk-in handles it Insights compares the wait quoted at check-in with the wait that actually happened, so you can see whether your estimates are running early or late. [Insights](https://nextupwalkin.com/features/insights) [Quoting waits customers can trust](https://nextupwalkin.com/blog/live-spot-in-line-wait-quotes) ## Questions What is the difference between quoted wait and actual wait? The quoted wait is the estimate a customer is shown when they join. The actual wait is how long they really waited before being called. Comparing the two tells you how reliable your estimates are. How do I measure actual wait without software? Write the arrival time on a sign-in sheet and the time you called each person, then subtract. It works, but only if every line gets filled in on a busy day. ## Related terms [Start your free trial](https://nextupwalkin.com/signup) [See the features](https://nextupwalkin.com/features) --- # Appointment vs walk-in: Definition | NextUp Walk-in Source: https://nextupwalkin.com/glossary/appointment-vs-walk-in > Appointment vs walk-in: how booked time slots differ from first-come service, and why many shops run both on the same day. [Glossary](https://nextupwalkin.com/glossary) # Appointment vs walk-in An appointment reserves a specific time in advance, while a walk-in arrives without booking and is served in line order when a team member is free. Also called: booked vs drop-in, appointment-only vs walk-in An appointment promises a time. The customer picks a slot, the business blocks that time on the calendar, and nobody else can take it. A walk-in promises nothing but speed of access: show up, join the line, and be served when your turn comes. Each model solves a different problem. Appointments suit long, high-value work, like a color service or a tattoo session, where a no-show costs real money. Walk-ins suit short, impulse-driven visits, like a fade or a car wash, where customers decide minutes before they leave the house. Most shops end up with a mix. A tattoo studio might book big pieces ahead and take flash walk-ins between them. The hard part is not choosing one model but keeping them from colliding, so a booked client does not wait behind a line and a walk-in is not told to wait for an hour that is already reserved. ## How NextUp Walk-in handles it Walk-ins are the core of NextUp Walk-in. On the Pro plan, appointments and online booking sit beside the live line, and both kinds of visit are shown to staff in one place. [Walk-in vs appointment](https://nextupwalkin.com/blog/walk-in-vs-appointment) [Calendar and online booking](https://nextupwalkin.com/features/calendar-and-online-booking) ## Questions Is a walk-in business better than an appointment business? Neither is better in general. Walk-ins fit quick, low-commitment services and busy foot traffic. Appointments fit longer services where the customer wants a guaranteed time. Many shops offer both. Can a shop take walk-ins and appointments on the same day? Yes. The usual rule is that booked time is blocked on the calendar, so the wait quoted to walk-ins already accounts for it. ## Related terms [Start your free trial](https://nextupwalkin.com/signup) [See the features](https://nextupwalkin.com/features) --- # Booth rent: Definition & Examples | NextUp Walk-in Source: https://nextupwalkin.com/glossary/booth-rent > Booth rent explained: what chair rental is, how it differs from commission, and what it means for a walk-in shop that shares one line. [Glossary](https://nextupwalkin.com/glossary) # Booth rent Booth rent is a fixed amount an independent stylist, barber or artist pays a shop owner to use a chair or station, instead of splitting each service with the owner. Also called: chair rental, chair rent, station rent In a booth-rent arrangement the person working the chair is an independent operator. They pay the shop a set amount, often weekly or monthly, and keep what they earn from their own clients. The shop owner collects rent rather than a share of each haircut. The alternative is commission, where the owner keeps a percentage of every service and the worker is paid the rest. Booth renters carry more risk and keep more upside. Because their income depends on how many people they serve, how walk-ins are shared between renters becomes a real question, and it is the reason shops post a clear turn rule. A shop can also mix both models: employees on commission in some chairs and renters in others. That makes the bookkeeping the hard part, because rent, product sales and tips all have to be tracked per person without mixing them up. ## How NextUp Walk-in handles it On the Pro plan, booth rent agreements can be set up per team member and collected online through your own connected Stripe account. NextUp Walk-in takes no card fee on booth rent. [Payroll and booth rent](https://nextupwalkin.com/features/payroll-and-booth-rent) [Collect booth rent automatically](https://nextupwalkin.com/blog/collect-booth-rent-automatically) ## Questions What is the difference between booth rent and commission? With booth rent the worker pays a fixed fee and keeps their service income. With commission the owner keeps a percentage of each service. Rent shifts income risk to the worker. How do booth renters share walk-ins fairly? Shops usually post a turn rule, such as a simple rotation, and honor requests for a specific person. A visible line removes most arguments. ## Related terms [Start your free trial](https://nextupwalkin.com/signup) [See the features](https://nextupwalkin.com/features) --- # Call-up: Definition & Examples | NextUp Walk-in Source: https://nextupwalkin.com/glossary/call-up > A call-up is how a walk-in business tells the next customer it is their turn. See how screens and spoken names replace shouting across the room. [Glossary](https://nextupwalkin.com/glossary) # Call-up A call-up is the moment a business tells the next waiting customer that it is their turn, by voice, a screen, a message or all three. Also called: calling the next customer, call next, calling a customer Every walk-in line ends in a call-up. Someone finishes a haircut, glances at the waiting area, and has to tell exactly one person to come over. The old way is shouting a name over the clippers, or squinting at a clipboard to see who was next. A good call-up does three jobs. It identifies the right person with no ambiguity, it reaches them wherever they are waiting, and it records that they were called, so the clock for a no-show can start. A customer in the parking lot who never hears the name is a lost customer and a stalled chair. Call-ups also set the pace of the whole floor. When the next call takes ten seconds instead of two minutes, the gap between customers shrinks, and over a day those gaps add up to real capacity. ## How NextUp Walk-in handles it Staff press Call next on the Staff Screen, and only team members marked on duty are in that rotation. The customer sees the call on their phone, and the waiting-room TV shows who is being called. Spoken names and a full-screen spotlight are optional extras. [Waiting room TV display](https://nextupwalkin.com/features/tv-display) [Waiting room TV call-up spotlight](https://nextupwalkin.com/blog/what-to-put-on-your-waiting-room-tv) ## Questions How do you call the next customer in a barbershop? Many shops use a waiting-room screen that shows the name, with a voice or chime so people look up. It beats shouting, and it keeps working when the shop is loud. ## Related terms [Start your free trial](https://nextupwalkin.com/signup) [See the features](https://nextupwalkin.com/features) --- # Check-in: Definition & Examples | NextUp Walk-in Source: https://nextupwalkin.com/glossary/check-in > Check-in is how a customer gets a place in a walk-in line. Compare paper sign-in, door tablets and phone check-in and what each captures. [Glossary](https://nextupwalkin.com/glossary) # Check-in Check-in is the step where a customer tells the business they are here and gets a place in line, on paper, at a tablet, or by scanning a code with their phone. Also called: sign-in, joining the line Check-in is the first data point of every visit. It records who arrived, when, and what they want. For a walk-in business, that moment decides everything that follows: the position in line, the quoted wait, and which team member the visit is routed to. There are three common ways to do it. Paper sheets are free and familiar, but they cannot show a wait or tell you who left. A tablet at the door lets customers add themselves in seconds. A code on the window or counter lets them join from their own phone, even from the car. What you ask at check-in is a trade-off. A name is enough to start. Adding services helps the estimate, and a phone number helps if the business needs to reach someone, but each extra field makes the line feel slower to join. ## How NextUp Walk-in handles it Customers join by scanning a QR code, on the door tablet, or from a link such as a Google profile, Instagram bio or your own site. They enter a first and last name and can choose services and a team member. There is no app to download. [Self check-in kiosk](https://nextupwalkin.com/features/check-in-kiosk) [Join the line with no app download](https://nextupwalkin.com/blog/what-is-a-virtual-queue) ## Questions What information should I collect at check-in? A first and last name is the minimum. Add services if you want a more accurate wait estimate, and a team member only if customers really choose one. ## Related terms [Start your free trial](https://nextupwalkin.com/signup) [See the features](https://nextupwalkin.com/features) --- # Cleaning log: Definition & Examples | NextUp Walk-in Source: https://nextupwalkin.com/glossary/cleaning-log > A cleaning log records when shop tools and surfaces were cleaned. See what to track in a salon or barbershop and why a record beats memory. [Glossary](https://nextupwalkin.com/glossary) # Cleaning log A cleaning log is a dated record that shows when each cleaning task in a shop was done, kept so an owner can show inspectors that routines are followed. Also called: sanitation log, disinfection log Salons, barbershops, nail studios and tattoo shops work close to skin, so their state licensing boards expect sanitation routines. A cleaning log is the paper trail. It lists the task, such as disinfecting combs or wiping stations, and records who did it and when. The value of a log is in the habit. A checklist taped to the wall that no one signs proves nothing, while a record with a mark for every close-out shows a pattern. Owners also use it internally to see which tasks keep getting skipped at the end of a rush. Requirements differ by state and by trade, so a log supports your routine but does not define what the rules are. Check your own licensing board for what it asks you to keep. ## How NextUp Walk-in handles it The Cleaning Log page keeps a per-location checklist and a record of every time an item is done, ready to print for an inspection. It is on every plan. [Salon sanitation checklist and licence tracking](https://nextupwalkin.com/blog/salon-sanitation-checklist-licence-tracking) ## Questions What should a salon cleaning log include? List each task, the date and time it was done, and who did it. Include the tools, stations and shared surfaces your licensing board expects you to keep clean. ## Related terms [Start your free trial](https://nextupwalkin.com/signup) [See the features](https://nextupwalkin.com/features) --- # Client record: Definition & Examples | NextUp Walk-in Source: https://nextupwalkin.com/glossary/client-record > A client record holds a customer visit history, notes and preferences. Learn what to keep and how it helps a walk-in business bring people back. [Glossary](https://nextupwalkin.com/glossary) # Client record A client record is the file a business keeps on one customer, with their contact details, visit history, preferences and notes, so every team member starts with the same facts. Also called: customer profile, client profile, client card A client record turns a stranger at the door into a regular. It holds the basics, such as name and how to reach them, and the useful details: the last service, which clipper guard they like, the dye formula, the allergy note, the stylist they prefer. For a walk-in shop, the record also answers a business question: who has not been back? A barber who sees that a regular last came in eleven weeks ago, when they usually come every four, has a reason to reach out. Without records, those lapses are invisible. Records come with duties. Notes should be about the service, not about the person, and marketing contact should only go to people who agreed to hear from you. ## How NextUp Walk-in handles it Client profiles keep visit history, staff notes and a retention view of who has not been back. A walk-in who checks in without a phone number has no profile, and staff can link the visit to one from the Staff Screen. [Client profiles](https://nextupwalkin.com/features/client-profiles) [Barbershop client retention](https://nextupwalkin.com/blog/barbershop-client-retention) ## Questions What should be in a client record? Contact details, visit history, services and preferences, plus short staff notes that help the next visit. Keep it factual and relevant to the work. ## Related terms [Start your free trial](https://nextupwalkin.com/signup) [See the features](https://nextupwalkin.com/features) --- # Customer feedback and reviews: Definition | NextUp Walk-in Source: https://nextupwalkin.com/glossary/customer-feedback-and-reviews > Customer feedback vs online reviews: why asking for a private rating first helps a walk-in shop, and how to invite public Google reviews. [Glossary](https://nextupwalkin.com/glossary) # Customer feedback and reviews Customer feedback is what people tell a business about a visit, privately through a rating or comment, and reviews are the public version posted on sites like Google. Also called: post-visit rating, online reviews, customer satisfaction Feedback and reviews are related but different. Feedback is private and aimed at the owner: it tells you the wait felt long or the fade was uneven. A review is public and aimed at future customers: it is the star count and comment they see on a map listing. Asking right after the visit works best, while the memory is fresh and the customer is still holding their phone. A short rating with an optional comment costs them ten seconds. Chasing a review a week later usually gets nothing. Fairness matters. Steering only happy customers to a public site while hiding unhappy ones distorts the picture and breaks the rules of major review platforms. The cleaner practice is to give everyone the same invitation. ## How NextUp Walk-in handles it After a visit is marked done, the customer page asks for a private 1 to 5 star rating and an optional comment. Everyone who rates then gets a link to leave a Google review, with no star gating. [Reviews and feedback](https://nextupwalkin.com/features/reviews-and-feedback) [Get more Google reviews as a walk-in shop](https://nextupwalkin.com/blog/how-to-get-more-google-reviews-walk-in) ## Questions When is the best time to ask for a review? Right after the visit, when the experience is fresh. A short private rating first, then an invitation to post publicly, is easy for the customer. What is review gating? Review gating means sending only happy customers to a public review site and keeping unhappy ones private. It skews ratings, so the better practice is to invite everyone equally. ## Related terms [Start your free trial](https://nextupwalkin.com/signup) [See the features](https://nextupwalkin.com/features) --- # Deposit and no-show fee: Definition | NextUp Walk-in Source: https://nextupwalkin.com/glossary/deposit-and-no-show-fee > Deposits and no-show fees protect booked time. See how each works, how they differ, and why the policy should be posted before the booking. [Glossary](https://nextupwalkin.com/glossary) # Deposit and no-show fee A deposit is money taken when a booking is made to hold the time, and a no-show fee is a charge if the customer does not come and has not cancelled. Also called: booking deposit, cancellation fee, card on file A deposit is taken up front. The customer pays part of the price to confirm a slot, and it is usually applied to the final bill. A no-show fee is taken only if the customer fails to arrive and did not cancel in time. Some businesses use one, some the other, and some require a card on file so a fee is possible. The reason is simple. An empty chair for a ninety-minute tattoo appointment is lost income that cannot be refilled at the last minute. A deposit lets the business recover some of that, and also filters out casual bookings that were never going to show. The policy has to be clear before the booking is made. State the amount, the cancellation window and what happens when the customer is late. Surprise charges produce disputes and bad reviews. ## How NextUp Walk-in handles it On the Pro plan, appointments can require a saved card or a deposit through Stripe Checkout. If the customer does not show, staff choose whether to charge the no-show fee. It is not charged automatically. [No-show protection](https://nextupwalkin.com/features/no-show-protection) [No-show policy template](https://nextupwalkin.com/blog/no-show-policy-template) ## Questions Is a deposit the same as a no-show fee? No. A deposit is collected at booking and normally counts toward the bill. A no-show fee is charged only when the customer misses the appointment without cancelling. ## Related terms [Start your free trial](https://nextupwalkin.com/signup) [See the features](https://nextupwalkin.com/features) --- # Door tablet: Definition & Examples | NextUp Walk-in Source: https://nextupwalkin.com/glossary/door-tablet > A door tablet is an entrance-mounted tablet for self check-in. See how it replaces the clipboard and what to think about when mounting one. [Glossary](https://nextupwalkin.com/glossary) # Door tablet A door tablet is a tablet mounted at a shop entrance that lets arriving customers add themselves to the waitlist without staff help. Also called: entrance tablet, check-in tablet, sign-in tablet A door tablet is the digital version of the sign-in clipboard by the entrance. A customer walks in, taps a few fields, and sees their place in line. The staff never stop what they are doing, and nobody has to decipher handwriting. Placement matters. Mount it at eye level near the door, in portrait, and lock the device to one screen so customers cannot wander into settings. Turn off auto-lock, since a sleeping tablet looks like a broken one. It also helps with privacy. A good one clears itself after each person, so the next customer never sees the previous name. That is a quiet improvement over a paper sheet, where the whole list is on show. ## How NextUp Walk-in handles it The Door Tablet runs on any iPad or Android tablet from a link on the Locations page. Customers type their name, can pick services, and see their position, estimated wait and a QR code to carry their place on their phone. It never keeps one customer details for the next. [Self check-in kiosk](https://nextupwalkin.com/features/check-in-kiosk) [Replace the paper sign-in sheet](https://nextupwalkin.com/blog/replace-paper-sign-in-sheet) ## Questions What tablet do I need for self check-in? Any recent iPad or Android tablet with a browser works. Put it in a stand or mount at the entrance and lock it to the check-in page. ## Related terms [Start your free trial](https://nextupwalkin.com/signup) [See the features](https://nextupwalkin.com/features) --- # Family ticket: Definition & Examples | NextUp Walk-in Source: https://nextupwalkin.com/glossary/family-ticket > A family ticket lets one person check in a whole group. Learn how group check-in works for barbershops and groomers, and how it affects the wait. [Glossary](https://nextupwalkin.com/glossary) # Family ticket A family ticket is a single check-in that adds several people to the line at once, such as a parent and kids, so one person does the joining for the group. Also called: group check-in, party check-in, add someone Walk-in businesses see groups constantly: a father with two sons for haircuts, a dog owner with two dogs, friends getting nails done together. Checking each person in separately is clumsy, and it can scatter the group across the line. A family ticket solves that by letting one person add the others in a single step. The important detail is how the group counts. Each person still occupies a place and a service slot, so the people ahead of them in line feel the added time, and the quoted wait should reflect it. There is also a question of limits. If a shop caps the line at a set size, a group of three needs three open places. A good system adds all of them or none, rather than splitting the family. ## How NextUp Walk-in handles it One person can put up to 5 people on a ticket with Add someone, each with their own services and team member. On the Staff Screen each person is their own entry marked Family of N. Restaurants use party size instead. [Check-in kiosk](https://nextupwalkin.com/features/check-in-kiosk) [Set up a walk-in waitlist](https://nextupwalkin.com/blog/set-up-walk-in-waitlist) ## Questions How do I check in a family at a barbershop? Use a group check-in where one person adds the rest, each with their own service. That keeps the family together in the order and gives an honest wait. ## Related terms [Start your free trial](https://nextupwalkin.com/signup) [See the features](https://nextupwalkin.com/features) --- # First-come, first-served: Definition | NextUp Walk-in Source: https://nextupwalkin.com/glossary/first-come-first-served > First-come, first-served (FIFO) serves customers in arrival order. See why it feels fair, where it breaks down, and how shops adjust for requests. [Glossary](https://nextupwalkin.com/glossary) # First-come, first-served First-come, first-served is a rule that serves customers strictly in the order they arrived, also known as first in, first out (FIFO). Also called: FIFO, first in first out, first come first served First-come, first-served is the oldest queue rule and the one people expect. Whoever has waited longest goes next. It needs no explanation, which is exactly why it feels fair. Strict order breaks down in real shops. A customer who asks for one barber may wait behind people who would accept anyone, while another chair sits idle. A five-minute beard trim and a two-hour color can be in the same line. Many businesses therefore use first-come order within each team member, or with posted exceptions. The key is that the rule is visible. If customers can see their place and the order does not change without reason, they will accept a long wait. If it appears to shift, trust goes quickly. ## How NextUp Walk-in handles it Customers join in the order they check in and see their place on their phone. Someone who asks for a specific team member is kept in that person line, so the order is by person rather than one line for the whole shop. [Walk-in rotation and turn systems](https://nextupwalkin.com/blog/walk-in-rotation-turn-system) ## Questions What does FIFO mean in a queue? FIFO means first in, first out. The first person to join is the first one served, with no skipping ahead. Is first-come, first-served always fair? It is simple and transparent, but it ignores the length of the service and customer requests. Shops often keep the order and add clear rules for those cases. ## Related terms [Start your free trial](https://nextupwalkin.com/signup) [See the features](https://nextupwalkin.com/features) --- # Hybrid scheduling: Definition & Examples | NextUp Walk-in Source: https://nextupwalkin.com/glossary/hybrid-scheduling > Hybrid scheduling mixes appointments and walk-ins in one day. See how shops protect booked time and still fill gaps with the walk-in line. [Glossary](https://nextupwalkin.com/glossary) # Hybrid scheduling Hybrid scheduling is running booked appointments and walk-in service from the same team and the same hours, so neither blocks the other. Also called: walk-ins and appointments, mixed scheduling Hybrid scheduling means the calendar and the line share the same staff. A stylist might have a nine o clock color appointment, a 10:30 cut, and a gap in between that is open to whoever walks in. The art is making those gaps visible and useful. Without a shared view, the two systems fight. A walk-in is told thirty minutes, but a booking lands in ten and the chair is taken. Or a cancelled slot goes empty because nobody told the people waiting. A hybrid setup quotes walk-ins around booked time and offers freed slots to the line. It also changes how shops handle no-shows. A missed booking in a hybrid shop leaves a hole that the line can fill, which makes walk-ins a natural safety net for appointments. ## How NextUp Walk-in handles it On the Pro plan, appointments sit on the same line as walk-ins. Wait estimates account for time someone is blocked by an appointment or time off, and a cancelled time can be offered to the first walk-in it fits. [Openings to the line](https://nextupwalkin.com/features/openings-to-the-line) [Fill cancelled appointment times](https://nextupwalkin.com/blog/fill-cancelled-appointment-times) ## Questions Can a barbershop take both walk-ins and appointments? Yes. The setup that works best blocks booked time on the same calendar the walk-in line uses, so the quoted wait already reflects it. ## Related terms [Start your free trial](https://nextupwalkin.com/signup) [See the features](https://nextupwalkin.com/features) --- # Kiosk mode: Definition & Examples | NextUp Walk-in Source: https://nextupwalkin.com/glossary/kiosk-mode > Kiosk mode locks a tablet to one screen, like a check-in form. Learn how it works and how to set it up on iPad and Android. [Glossary](https://nextupwalkin.com/glossary) # Kiosk mode Kiosk mode locks a device to a single screen so the public can use one function, such as checking in, without reaching anything else on the device. Also called: self-service mode, guided access, locked tablet A tablet is a general-purpose computer, which is a problem on a shop counter. Left alone, customers can leave the check-in form, open other apps, or change settings. Kiosk mode narrows the device to one purpose and keeps it there. The lock is a feature of the device, not just the app. On an iPad it is called Guided Access, and on Android it is screen pinning. Both are protected by a passcode that only staff know, so a customer cannot swipe out. Pair the lock with screen timeout set to never and a clear mount, and the result is a check-in point that needs no attention from staff for the whole day. ## How NextUp Walk-in handles it The check-in page for a location can run as a Door Tablet. The setup guide recommends locking the tablet to that screen with Guided Access on iPad or Screen Pinning on Android. [Self check-in kiosk](https://nextupwalkin.com/features/check-in-kiosk) ## Questions How do I put an iPad in kiosk mode? Open the page you want, then turn on Guided Access in the iPad accessibility settings and set a passcode. Triple-click the side button to start it. ## Related terms [Start your free trial](https://nextupwalkin.com/signup) [See the features](https://nextupwalkin.com/features) --- # Late arrival grace period: Definition | NextUp Walk-in Source: https://nextupwalkin.com/glossary/late-arrival-grace-period > A late arrival grace period is how long you hold a spot for a late customer. See typical windows and how it ties to no-show handling. [Glossary](https://nextupwalkin.com/glossary) # Late arrival grace period A late arrival grace period is the short window a business waits for a called or booked customer before treating them as a no-show and moving on. Also called: grace window, late policy, running late allowance Customers get stuck in traffic and walk-in lines move faster than expected. A grace period is the agreed buffer for that. Fifteen minutes is common for an appointment, and a shorter window, perhaps five to ten minutes, is typical when a walk-in has already been called to the chair. The period needs an end and a consequence. When it runs out, the shop gives the place to the next person. If the customer arrives afterward, they either rejoin the line or reschedule. Saying so in advance avoids arguments at the counter. Grace should also respond to communication. A customer who says they are five minutes away is in a different position than one who has gone silent, and most shops treat them differently. ## How NextUp Walk-in handles it The no-show timer is off until you turn it on, with choices of 5, 10, 15, 20 or 30 minutes after a call. If a customer answers on my way with 2, 5 or 10 minutes, the clock counts from when they said they would arrive. Staff can tap Not here yet to leave someone alone. [No-show policy template](https://nextupwalkin.com/blog/no-show-policy-template) ## Questions How long should a grace period be? Common choices run from 5 to 15 minutes. Shorter fits a customer who has just been called, and longer fits a scheduled booking. Pick one, post it, and apply it evenly. ## Related terms [Start your free trial](https://nextupwalkin.com/signup) [See the features](https://nextupwalkin.com/features) --- # No-show: Definition & Examples | NextUp Walk-in Source: https://nextupwalkin.com/glossary/no-show > A no-show is a customer who does not arrive after booking or being called. Learn what it costs a walk-in business and how to reduce it. [Glossary](https://nextupwalkin.com/glossary) # No-show A no-show is a customer who was booked, or who was called from the line, and never arrives, leaving the time unused without a cancellation. Also called: missed appointment, no show, failed to arrive No-shows come in two kinds. An appointment no-show is a booking that nobody tells you they will miss. A line no-show happens when you call someone from the waitlist and they never come up, perhaps because they wandered off or forgot they had joined. The cost is not only the missed sale. The chair sat empty, the next person might have been served sooner, and the time cannot be recovered. In a walk-in shop, the damage also shows up in the wait estimate, because ghosts in the line inflate the number everyone sees. Shops cut no-shows with a few habits: reminders, a short confirm step for long waits, a time limit after a call, and for booked work a deposit or card on file. None eliminates them, but together they keep the line honest. ## How NextUp Walk-in handles it Staff tap No-show on the Staff Screen, or turn on the no-show timer to do it automatically after a call. Insights tracks no-shows, and on the Pro plan appointments can require a saved card or deposit. [No-show protection](https://nextupwalkin.com/features/no-show-protection) [No-show policy for walk-ins and bookings](https://nextupwalkin.com/blog/no-show-policy-template) ## Questions What is the difference between a no-show and a walk-out? A no-show was called or booked and never arrived. A walk-out joined the line, then left before being served. The first is about arrival, the second is about patience. How do you reduce no-shows for walk-ins? Check on people who have waited a long time, set a time limit after calling, and keep the estimate honest. For booked work, use a deposit or card on file. ## Related terms [Start your free trial](https://nextupwalkin.com/signup) [See the features](https://nextupwalkin.com/features) --- # Peak hour: Definition & Examples | NextUp Walk-in Source: https://nextupwalkin.com/glossary/peak-hour > Peak hours are the busiest times in a walk-in business. Learn how to spot yours, staff for them, and tell customers when to come instead. [Glossary](https://nextupwalkin.com/glossary) # Peak hour A peak hour is a period when the number of arriving customers is highest compared with the rest of the day, producing the longest lines and waits. Also called: rush hour, busiest hours, busy period Almost every walk-in business has a rhythm. Barbershops fill on Saturday morning and after work on weekdays. Car washes surge after a sunny weekend day. Tax offices have a few weeks that dwarf the rest of the year. The peak hour is where demand runs ahead of the chairs. Knowing yours is practical. Staff schedules can lean toward it, breaks can move away from it, and prep can finish before it begins. It also tells you when a long wait is normal rather than a failure. Customers have more choice than owners assume. A shop that shows the live wait, or a forecast of when it is quieter, lets some people shift to a calmer hour and relieves the pressure on the peak. ## How NextUp Walk-in handles it Insights includes a busiest-hours chart in the location local time. Customers can also see a best time to come today forecast. [Insights](https://nextupwalkin.com/features/insights) [Reduce walk-in wait times](https://nextupwalkin.com/blog/reduce-walk-in-wait-times) ## Questions How do I find my busiest hours? Count arrivals by hour over several weeks. A sign-in sheet works if it is kept honestly; software that records check-ins by hour does the counting for you. ## Related terms [Start your free trial](https://nextupwalkin.com/signup) [See the features](https://nextupwalkin.com/features) --- # Priority queue: Definition & Examples | NextUp Walk-in Source: https://nextupwalkin.com/glossary/priority-queue > A priority queue lets certain customers skip ahead by rule. See where it fits, where it frustrates people, and how to explain it clearly. [Glossary](https://nextupwalkin.com/glossary) # Priority queue A priority queue is a line where some customers are served ahead of others who arrived earlier because of an agreed rule, such as urgency, membership or a short service. Also called: priority line, expedited queue, fast lane In a strict line the only thing that matters is arrival time. In a priority queue, something else outranks it. A vet clinic will see an injured animal before a routine vaccination. A service counter may put a two-minute question ahead of a long form. Priority works when the rule is reasonable and visible. People accept that an emergency goes first. They do not accept an unexplained jump, especially when the person who skipped ahead appears to be a friend of the staff. The cost is that every jump pushes everyone else back. A small shop that gives priority to many groups ends up with no real order, and the quoted wait stops meaning anything. Keep the list of exceptions short, and say it out loud. A vet clinic, for example, might post one simple rule on the door: emergencies first, everyone else in order. ## Questions When is a priority queue appropriate? It fits when some needs are clearly more urgent or much shorter than others, such as emergencies at a vet or quick questions at a counter, and when the rule is posted and applied the same way. ## Related terms [Start your free trial](https://nextupwalkin.com/signup) [See the features](https://nextupwalkin.com/features) --- # QR code check-in: Definition & Examples | NextUp Walk-in Source: https://nextupwalkin.com/glossary/qr-code-check-in > QR code check-in lets customers join a line by scanning a code with their phone. See how it works, where to post it, and what it replaces. [Glossary](https://nextupwalkin.com/glossary) # QR code check-in QR code check-in lets a customer scan a printed code with their phone camera to join a waitlist, with no app to install and no paper to sign. Also called: scan to join, QR waitlist, scan-to-check-in A QR code is a square that holds a web address. When a customer points their camera at it, the phone opens that page. For a walk-in shop, the page is a join form, and the result is a place in line created from the customer own phone. The practical effect is that the line moves out of the lobby. A customer can scan at the window, step outside or sit in the car, and watch their place update. Your waiting area stays calm, and a crowded Saturday does not force people to stand. Placement is what makes it work. Put the code on the door, the window and the counter, large enough to scan from a short distance, with a few words that explain it. A code printed small on a back wall gets ignored. ## How NextUp Walk-in handles it Customers scan the location QR code, enter a first and last name, choose services and a team member, and join the line. No app is needed. The QR code can be printed from the setup guide, and the TV shows one when the line is empty. [How to set up a QR code check-in](https://nextupwalkin.com/blog/how-to-set-up-a-qr-code-check-in) [Free printable sign-in sheet](https://nextupwalkin.com/tools/sign-in-sheet) ## Questions Do customers need an app to scan a QR code? No. Modern phone cameras read QR codes directly and open the web page, so the customer does not install anything. ## Related terms [Start your free trial](https://nextupwalkin.com/signup) [See the features](https://nextupwalkin.com/features) --- # Queue management system: Definition | NextUp Walk-in Source: https://nextupwalkin.com/glossary/queue-management-system > A queue management system organizes who is waiting, estimates the wait and calls the next customer. Learn what to look for in a small business tool. [Glossary](https://nextupwalkin.com/glossary) # Queue management system A queue management system is software, sometimes with screens and kiosks, that organizes customers waiting for service, shows their place and estimates their wait. Also called: queue management software, QMS, waitlist software A queue management system replaces the informal methods most shops start with: a clipboard, a mental list, a crowd by the door. At its core it does three things: it records who is waiting, it decides who is next, and it tells people where they stand. Large versions, with ticket printers and numbered counters, run banks and government offices. For small businesses the useful version is lighter. Customers join from a phone, staff call the next person from one screen, and an optional TV in the waiting room shows who is up. Judge a system by its everyday effects. Does it keep the quoted wait close to reality? Does it work when the wifi is slow? Does a new staff member learn it in a day? Features matter less than whether the line actually moves. ## How NextUp Walk-in handles it NextUp Walk-in is a queue management app for walk-in service businesses. It includes phone check-in, a Staff Screen, a TV display, a door tablet, client records and Insights, with no hardware required beyond a browser. [Why NextUp Walk-in](https://nextupwalkin.com/features/why-nextup) [What queue management software costs](https://nextupwalkin.com/blog/queue-management-software-cost) ## Questions Do small businesses need queue management software? If customers wait in a line more than a few minutes, it helps. It makes the wait visible, keeps the order fair and frees staff from tracking names by memory. ## Related terms [Start your free trial](https://nextupwalkin.com/signup) [See the features](https://nextupwalkin.com/features) --- # Service-based wait estimate: Definition | NextUp Walk-in Source: https://nextupwalkin.com/glossary/service-based-wait-estimate > A service-based wait estimate adds up each waiting customer service times instead of using one average. See how it differs and when it is more accurate. [Glossary](https://nextupwalkin.com/glossary) # Service-based wait estimate A service-based wait estimate predicts the wait by adding up how long each waiting customer chosen services will take, rather than using one average for everyone. Also called: per-service wait, duration-based estimate The simple way to estimate a wait is to multiply the people ahead by an average visit time. That fails the moment visits differ a lot. A line of three beard trims is not a line of three full color jobs, and an average hides the difference. A service-based estimate looks at what each person in line actually wants and how long that takes. It also respects who can do the work. If only one stylist does a specific service, the estimate for that service follows that stylist schedule rather than the shop as a whole. It is only as good as the durations you enter. Services that run long in real life but are listed short will make every quote too low. Review the numbers against what actually happens. ## How NextUp Walk-in handles it Each location can choose the services method. It plays the line forward using the chosen services, counts how long current visits have run, routes people only to staff who do their services, and keeps a request for a specific person in that person line. Visits with no services use the average. [How to estimate walk-in wait times](https://nextupwalkin.com/blog/how-to-estimate-walk-in-wait-times) [Insights](https://nextupwalkin.com/features/insights) ## Questions Is a service-based estimate more accurate than an average? Usually, when your services vary a lot in length. If nearly every visit takes about the same time, a simple average does just as well. ## Related terms [Start your free trial](https://nextupwalkin.com/signup) [See the features](https://nextupwalkin.com/features) --- # Still coming? prompt: Definition & Examples | NextUp Walk-in Source: https://nextupwalkin.com/glossary/still-coming-prompt > A Still coming? prompt asks waiting customers to confirm they are still there, clearing abandoned spots and keeping wait estimates honest. [Glossary](https://nextupwalkin.com/glossary) # Still coming? prompt A Still coming? prompt is a check sent to a waiting customer to confirm they are still on their way, so people who left do not clog the line. Also called: are you still coming, line confirmation, still here check Virtual lines have a weakness. A customer can join, change their mind, and never tell you. Their name stays in the list, adds time to everyone behind them, and eventually gets called with no one answering. Over a day, those phantom entries make the quoted wait look worse than it is. The prompt is a cheap fix. After a person has waited a long time, ask whether they still want their place. A tap says yes and keeps them in. No answer past a reasonable limit, and the spot is released. Timing is the trade-off. Ask too early and you annoy people who are happily waiting. Ask too late and the ghosts do their damage. Setting the check relative to the longest wait you tolerate keeps both sides in balance. ## How NextUp Walk-in handles it With check on long waits turned on, a customer who has waited about three quarters of your limit sees a still here check on their status page. Confirming resets their clock. If they do not answer and pass the limit plus a 30 minute grace period, they are removed from the line. [No-show policy for walk-ins and bookings](https://nextupwalkin.com/blog/no-show-policy-template) ## Questions Why remove people who do not respond? Stale entries add time to every wait quoted behind them. Removing them keeps the line and the estimate accurate. ## Related terms [Start your free trial](https://nextupwalkin.com/signup) [See the features](https://nextupwalkin.com/features) --- # Throughput: Definition & Examples | NextUp Walk-in Source: https://nextupwalkin.com/glossary/throughput > Throughput is how many customers you finish serving per hour or day. Learn how to calculate it and why it limits how long your line can get. [Glossary](https://nextupwalkin.com/glossary) # Throughput Throughput is the number of customers a business finishes serving in a given period, such as haircuts completed per hour or cars washed per day. Also called: customers per hour, service rate, capacity Throughput counts completed work, not arrivals. If a shop takes in twenty people on a Saturday morning but finishes only twelve, its throughput was twelve, and the other eight are still waiting, or have left. It sets the ceiling on every line. When arrivals per hour exceed throughput, the queue grows, and it keeps growing until arrivals slow or someone adds capacity. That is why a shop can feel fine at 10 AM and be hopeless by noon without anything changing. You can raise throughput by shortening the time between customers, not just by cutting the service itself. Calling the next person quickly, keeping the chair set up, and avoiding no-shows all trim the gaps. Measuring it per hour, rather than per day, shows which stretches of the day are the bottleneck. ## Example Three barbers, each averaging 30 minutes a haircut. Each barber finishes 2 per hour, so the shop finishes 6 per hour. If 9 people arrive in an hour, the line grows by 3 people. ## Questions How do you calculate throughput? Divide the number of customers fully served by the time period. Three barbers who each finish two haircuts an hour serve six an hour. ## Related terms [Start your free trial](https://nextupwalkin.com/signup) [See the features](https://nextupwalkin.com/features) --- # Turn system (rotation): Definition | NextUp Walk-in Source: https://nextupwalkin.com/glossary/turn-system > A turn system decides who takes the next walk-in. See how rotations work in barbershops and salons and how to handle requests fairly. [Glossary](https://nextupwalkin.com/glossary) # Turn system (rotation) A turn system is a rule for deciding which team member takes the next walk-in, usually a rotation so each person gets an equal share of the customers who come in. Also called: walk-in rotation, turn list, up system, taking turns In a shop where each person earns from their own services, who gets the next customer is a matter of income. A turn system settles it with a rule everyone can see. The simplest version is a rotation: the next walk-in goes to whoever has been free longest, or whoever is next on the list. Most systems add exceptions. A customer who asks for a specific barber goes to that barber and does not use up a turn. Someone who is busy when their turn arrives passes it on. The point of writing the rules down is that no one has to argue about them during a rush. The list has to be honest to work. If people are not marked as on or off the floor, turns go to someone at lunch and the shop looks sloppy. Keeping the status current is the real discipline. ## How NextUp Walk-in handles it Only team members marked on duty are in the rotation when staff press Call next. Customers can choose a specific person on the join form, and that request keeps them in that person line. [Walk-in rotation and turn systems](https://nextupwalkin.com/blog/walk-in-rotation-turn-system) ## Questions How does a barbershop turn system work? The next walk-in goes to the next available barber in a set order. Customers who request a particular barber go to that person, and the rule is posted so it applies equally. ## Related terms [Start your free trial](https://nextupwalkin.com/signup) [See the features](https://nextupwalkin.com/features) --- # Turn time (service time): Definition | NextUp Walk-in Source: https://nextupwalkin.com/glossary/turn-time > Turn time (service time) is how long one customer occupies a chair. See how it sets capacity and the wait for the next person in line. [Glossary](https://nextupwalkin.com/glossary) # Turn time (service time) Turn time is how long one customer occupies a chair or station from start to finish, and it drives how many people a business can serve and how long others wait. Also called: service time, average visit time, handle time Turn time is measured from the moment service begins to the moment the chair is free for the next person. For a quick fade, it might be twenty-five minutes. For a gel manicure, an hour. For an oil change, twenty. The figure includes sweeping, checkout and anything else that holds the station. It is the main input to a wait estimate. If you know the turn time and how many people are ahead, you can predict when someone will be called. The common mistake is to use the length of the service alone and forget the time between customers. Turn time varies by person and by day. Newer team members take longer, and a rushed Saturday often runs faster than a quiet Tuesday. Track it, update the figure when it changes, and treat it as a living number. ## Example 6 people ahead, a 30 minute average visit and 3 staff on duty: 6 x 30 minutes = 180 minutes of work, shared by 3 people. Estimated wait: about 60 minutes. ## How NextUp Walk-in handles it Wait estimates use your average visit time, or the duration of each service in the services method. Insights shows how quoted waits compared with real ones, which helps you tune those numbers. [How to estimate walk-in wait times](https://nextupwalkin.com/blog/how-to-estimate-walk-in-wait-times) ## Questions What is the difference between service time and turn time? Service time is the work itself. Turn time also includes checkout and resetting the station before the next customer, which is why it is the better number for planning waits. ## Related terms [Start your free trial](https://nextupwalkin.com/signup) [See the features](https://nextupwalkin.com/features) --- # Virtual queue: Definition & Examples | NextUp Walk-in Source: https://nextupwalkin.com/glossary/virtual-queue > A virtual queue lets customers hold a place in line without standing in it. Learn how it works and what it changes for walk-in businesses. [Glossary](https://nextupwalkin.com/glossary) # Virtual queue A virtual queue is a line that exists in software rather than in physical space, so customers hold a place and can wait anywhere until it is their turn. Also called: online queue, remote queue, digital line In a physical queue, your place is your body. You stand in the spot, and if you leave, you lose it. In a virtual queue, your place is a record in a system. You can sit in your car, shop next door or still be on your way, and you keep your position. The shift changes how a business uses its space. A barbershop with six chairs does not need twelve waiting seats, and a vet clinic can keep pets calmer by keeping the lobby quiet. The line is still there, but it no longer takes up the room. It also makes the wait visible and shareable. When the system shows a position and an estimate, people decide for themselves whether to stay, run an errand, or come back later, which is a better outcome than silently walking out. ## How NextUp Walk-in handles it Customers hold a place from their own phone and watch their position and estimated wait update. Remote check-in is possible from a Google profile, Instagram bio or your own site, and the website widget shows open or closed with the approximate wait. [What is a virtual queue?](https://nextupwalkin.com/blog/what-is-a-virtual-queue) [Get found online](https://nextupwalkin.com/features/get-found-online) ## Questions What is the difference between a virtual queue and a physical queue? In a physical queue you hold your place by standing in it. In a virtual queue the system holds it for you, so you are free to wait anywhere. ## Related terms [Start your free trial](https://nextupwalkin.com/signup) [See the features](https://nextupwalkin.com/features) --- # Virtual waitlist: Definition & Examples | NextUp Walk-in Source: https://nextupwalkin.com/glossary/virtual-waitlist > A virtual waitlist is a digital list of customers waiting for service. See how it replaces the paper sign-in sheet at a walk-in shop. [Glossary](https://nextupwalkin.com/glossary) # Virtual waitlist A virtual waitlist is a digital list of customers waiting for service, where each person joins from their phone and is notified of their turn. Also called: digital waitlist, online waitlist, waitlist app A waitlist is simply the list of who is next. Made virtual, it moves from a clipboard or a whiteboard into software, where each entry has a time, a service and a status. Staff work from the list, and customers see their own entry. The word waitlist is used a little differently across industries. In a restaurant it means parties waiting for tables. In a barbershop it means people waiting for a chair. Some places also use it for a list of people who want an opening if one frees up. In every case the idea is the same: an ordered list of people who want service, with a way to move them along. Compared with paper, the advantage is information. A digital list knows how long people have been waiting, who was called, who did not come, and how busy each hour was. That record is what lets you improve. ## How NextUp Walk-in handles it The live line is a virtual waitlist. Customers join from their phone, staff call from the Staff Screen, and the TV and customer page show the turn. On the Pro plan, a waitlist for openings can also collect people for a day that is full. [Set up a walk-in waitlist](https://nextupwalkin.com/blog/set-up-walk-in-waitlist) [Openings to the line](https://nextupwalkin.com/features/openings-to-the-line) ## Questions Is a virtual waitlist the same as a virtual queue? Mostly yes. People use the terms interchangeably. Waitlist leans toward the list of names, and queue toward the order and flow of the line. How do I start a waitlist for my shop? Put a code at the door that customers scan to join, have staff call the next person from one screen, and show the line on a TV if you have one. ## Related terms [Start your free trial](https://nextupwalkin.com/signup) [See the features](https://nextupwalkin.com/features) --- # Wait time estimate: Definition & Examples | NextUp Walk-in Source: https://nextupwalkin.com/glossary/wait-time-estimate > A wait time estimate predicts how long a customer waits. Learn how it is calculated, why quotes go wrong, and how to keep them credible. [Glossary](https://nextupwalkin.com/glossary) # Wait time estimate A wait time estimate is the prediction of how long a customer will wait before being served, shown when they join and updated as the line moves. Also called: quoted wait, estimated wait, wait quote A quoted wait is a promise in the customer mind, even if you call it an estimate. It decides whether they stay, go for coffee, or leave. A number that is usually close earns patience, and one that is regularly wrong gets ignored. The simplest method takes the people ahead, multiplies by the average visit time, and divides by the staff on duty. It works well when visits are similar. Where they are not, the estimate should look at what each person is waiting for, which is the service-based approach. Good estimates also change. As people are called or visits run long, the number should update so customers see the line move. A quote frozen at the time of joining is the fastest route to a frustrated walk-out. ## Example 6 people ahead, 30 minute average visit, 3 team members on duty. 6 x 30 = 180 minutes, divided by 3 = about 60 minutes. ## How NextUp Walk-in handles it Each location picks the average method or the services method. Both account for time someone is blocked by an appointment or time off, and the estimate shows on the phone, the TV and the status page. Estimates are estimates only. [How to estimate walk-in wait times](https://nextupwalkin.com/blog/how-to-estimate-walk-in-wait-times) [Live spot in line and wait quotes](https://nextupwalkin.com/blog/live-spot-in-line-wait-quotes) ## Questions How do you calculate a wait time? Multiply the people ahead by the average time per visit, then divide by the number of staff working. It is a rough guide, and it improves when it uses each person services. Why is my quoted wait often wrong? Common causes are wrong service durations, the wrong count of staff on duty, and people in the line who left without telling you. ## Related terms [Start your free trial](https://nextupwalkin.com/signup) [See the features](https://nextupwalkin.com/features) --- # Waiting room display (TV): Definition | NextUp Walk-in Source: https://nextupwalkin.com/glossary/waiting-room-display > A waiting room display (TV) shows who is called and who is next. Learn what belongs on it and why it works better than shouting names. [Glossary](https://nextupwalkin.com/glossary) # Waiting room display (TV) A waiting room display is a screen in the lobby that shows who is being called and who is next, so customers know their turn without staff announcing it. Also called: waiting room TV, queue display, lobby screen The display does one thing the clipboard cannot: it tells the whole room, at once, what is happening. A name appears when it is called. The next few are listed. The wait is visible. Customers stop asking the front desk where they stand. What you put on it matters. The call-up should be large and readable from the far wall. Everything else, like the weather, a message or style photos, is secondary and should step aside when someone is being called. Any ordinary TV can do the job, from a streaming stick, a smart TV or a small box behind it. The question is whether it stays on and reconnects after a power cut, since a blank screen on a Saturday is worse than none. ## How NextUp Walk-in handles it The TV Display is connected to the queue with a six-character pairing code, and runs in a web browser, the Apple TV app and the Roku app. It speaks names if you turn that on, can show weather in the US, and shows a QR code when the line is empty. A call-up spotlight and rotating content are optional. [Waiting room TV display](https://nextupwalkin.com/features/tv-display) [What to put on your waiting room TV](https://nextupwalkin.com/blog/what-to-put-on-your-waiting-room-tv) ## Questions What should a waiting room TV show? First, who is being called and who is next. After that, the current wait and short, useful extras. Keep the call-up readable from every seat. ## Related terms [Start your free trial](https://nextupwalkin.com/signup) [See the features](https://nextupwalkin.com/features) --- # Waiver (consent form): Definition | NextUp Walk-in Source: https://nextupwalkin.com/glossary/waiver > A waiver (consent form) is signed before a service. See what tattoo, spa and groomer shops use them for and why digital forms save time. [Glossary](https://nextupwalkin.com/glossary) # Waiver (consent form) A waiver is a signed form in which a customer acknowledges risks or gives consent before a service, commonly used in tattoo, piercing, spa and pet care. Also called: consent form, release form, intake form Some services carry risk or need informed consent, and a signed form is how a business documents it. A tattoo studio collects consent and age verification. A groomer may ask for vaccination details. A spa asks about allergies. The form is part of the visit as much as the chair. On paper, forms are slow and easy to lose. Digital forms let a customer fill them in on their own phone before sitting down, and the signed copy is stored with their record. That also helps on repeat visits, since a returning client need not start over. What a waiver actually does in law depends on the state and the service, so the wording is for you or your attorney to decide. The software can collect and store the form, but it cannot tell you what it should say. ## How NextUp Walk-in handles it The Waivers & Forms page lets you build consent forms, waivers, health intake and age verification forms from questions, starting from a template for your trade. Forms can be asked before a customer joins. [Waivers and intake forms](https://nextupwalkin.com/features/waivers-and-intake-forms) [Digital waivers and pet vaccination records](https://nextupwalkin.com/blog/digital-waivers-vaccination-records) ## Questions Can customers sign a waiver on their phone? Yes, a digital form can be completed on a phone before the visit. Whether a given waiver holds up is a legal question for your own attorney. ## Related terms [Start your free trial](https://nextupwalkin.com/signup) [See the features](https://nextupwalkin.com/features) --- # Walk-in queue: Definition & Examples | NextUp Walk-in Source: https://nextupwalkin.com/glossary/walk-in-queue > A walk-in queue is the ordered line of customers waiting without appointments. Learn how it works, where it breaks, and how to run it well. [Glossary](https://nextupwalkin.com/glossary) # Walk-in queue A walk-in queue is the ordered line of customers who arrived without an appointment and are waiting to be served by the next available team member. Also called: walk-in line, walk-in waitlist, drop-in line The walk-in queue is the heart of a business with no required booking. Customers arrive when they like, get a place, and are served in order as people free up. A barbershop on a Saturday, a car wash after a rain, or a vet clinic with an urgent-care hour all run one. The challenge is that demand is unpredictable. A quiet half-hour can turn into twelve people in five minutes. The queue absorbs that shock, as long as it is visible and its length is honest. When customers cannot tell how long they will wait, they guess, and many guess wrong and leave. Running a good queue is mostly about three things: fast, simple joining, a realistic wait, and a clear way to call the next person. Everything else follows from those. ## How NextUp Walk-in handles it The walk-in line is the core of NextUp Walk-in. Customers join by phone or door tablet, staff manage the line from any browser on the Staff Screen, and the line can close automatically before closing time. [Manage walk-ins in a barbershop](https://nextupwalkin.com/blog/how-to-manage-walk-ins-barbershop) [Replace the paper sign-in sheet](https://nextupwalkin.com/blog/replace-paper-sign-in-sheet) ## Questions How do you manage a walk-in line? Make joining quick, show an honest wait, call people in order, and remove those who have left. Software or a well-kept sheet can both do this. ## Related terms [Start your free trial](https://nextupwalkin.com/signup) [See the features](https://nextupwalkin.com/features) --- # Walk-out: Definition & Examples | NextUp Walk-in Source: https://nextupwalkin.com/glossary/walk-out > A walk-out is a customer who leaves before being served. Learn why it happens, what it costs a walk-in business, and how a visible wait helps. [Glossary](https://nextupwalkin.com/glossary) # Walk-out A walk-out is a customer who arrives or joins the line and then leaves before being served, usually because the wait looked or felt too long. Also called: balking, lost walk-in, reneging, left without being served Queueing theory has two names for this. Balking is when a person sees the line and never joins. Reneging is when they join and then give up. Shops usually lump both under walk-outs, and the cost is the same: a sale that was close and did not happen. Walk-outs are quiet. Nobody complains. The shop only sees an emptier line later, so most owners underestimate them. They tend to rise when the wait is unknown, because uncertainty feels longer than a stated number, and when people cannot tell whether they have been noticed. A visible, honest wait is the strongest fix. A customer who is told thirty minutes and can see their place move will often wait, or choose to come back at a better time, which is still better than a silent exit. ## Example Suppose 80 people join in a week and 10 leave unserved. Walk-out rate: 10 / 80 = 12.5 percent. At an average ticket of $30, that is about $300 a week in visits that did not happen. ## How NextUp Walk-in handles it Customers see their live position and estimated wait on their phone, can receive a still here check, and can look at a best time to come today forecast. The Walk-out Revenue Calculator estimates what walk-outs may cost your shop. [Walk-out Revenue Calculator](https://nextupwalkin.com/tools/walk-out-calculator) [Why customers leave before being served](https://nextupwalkin.com/blog/why-customers-leave-before-being-served) ## Questions What is balking in a queue? Balking is when a customer sees a line and decides not to join it. Leaving after joining is called reneging. Both are walk-outs from the business point of view. How do I calculate the cost of walk-outs? Multiply the number of people who leave unserved by your average ticket. A calculator can also estimate it from your weekly visits. ## Related terms [Start your free trial](https://nextupwalkin.com/signup) [See the features](https://nextupwalkin.com/features) --- # Walk-in Waitlist Software for Every Trade | NextUp Walk-in Source: https://nextupwalkin.com/industries > Walk-in waitlist software for barbershops, hair and nail salons, tattoo studios, auto shops, phone repair, pet groomers, brow bars and service counters. # Built for businesses where people walk in and wait Different counters, different words, same idea: customers join the line from their phone instead of standing in one. Here are a few of the businesses it's made for. [RestaurantsThe waitlist, the floor and the bill, from the host stand to the last tip.seated](https://nextupwalkin.com/industries/restaurants) [Service countersTake a number without the paper ticket. People wait anywhere and come back when called.at the counterWorks for any line](https://nextupwalkin.com/industries/service-counters) [BarbershopsThe barbershop queue app built around your walk-in line.in the chair](https://nextupwalkin.com/industries/barbershops) [Hair salonsSalon software that runs walk-ins and the book from one front desk.in the chair](https://nextupwalkin.com/industries/hair-salons) [Nail salonsEvery station busy, nobody standing around.at the station](https://nextupwalkin.com/industries/nail-salons) [Tattoo studiosFlash days without a line down the block, and consent signed before they take a spot.in the chair](https://nextupwalkin.com/industries/tattoo-studios) [Auto serviceDrivers wait in their car, not your lobby, and your techs stay in the bay.in the bay](https://nextupwalkin.com/industries/auto-service) [Phone repairA tidy counter on screen-swap Saturday, and the waiver signed before you open the phone.at the counter](https://nextupwalkin.com/industries/phone-repair) [Pet groomersA calmer lobby for every pup, and vaccines checked before they're through the door.on the table](https://nextupwalkin.com/industries/pet-grooming) [Brow & lash studiosTen-minute threading, without ten people standing at the counter.in the chair](https://nextupwalkin.com/industries/brow-lash-studios) [Car washes & detail shopsAn empty lot, full bays, and no arguments about that scratch.in the bay](https://nextupwalkin.com/industries/car-wash-detailing) [Veterinary clinicsWalk-in vet visits without the waiting-room standoff.in the exam room](https://nextupwalkin.com/industries/veterinary-clinics) [Massage & spasWalk-ins welcome, with no one waiting standing up.in session](https://nextupwalkin.com/industries/massage-spas) [Tax preparersTax season walk-ins, without a lobby full of folders.with a preparer](https://nextupwalkin.com/industries/tax-preparation) [ChiropractorsNo appointment needed, and no crowded waiting room either.on the table](https://nextupwalkin.com/industries/chiropractic-clinics) ## Meet your guides - [HazelNail salons](https://nextupwalkin.com/industries/nail-salons) - [TheoPhone repair](https://nextupwalkin.com/industries/phone-repair) - [LexiBrow & lash studios](https://nextupwalkin.com/industries/brow-lash-studios) - [CodyCar washes & detail shops](https://nextupwalkin.com/industries/car-wash-detailing) - [SageMassage & spas](https://nextupwalkin.com/industries/massage-spas) - [Dr. ColeChiropractors](https://nextupwalkin.com/industries/chiropractic-clinics) - [SamService counters](https://nextupwalkin.com/industries/service-counters) - [MaxBarbershops](https://nextupwalkin.com/industries/barbershops) - [KaiKids' haircut shops](https://nextupwalkin.com/industries/kids-haircuts) - [OllieRestaurants](https://nextupwalkin.com/industries/restaurants) - [RayAuto service](https://nextupwalkin.com/industries/auto-service) - [Dr. PennyVeterinary clinics](https://nextupwalkin.com/industries/veterinary-clinics) - [ScoutPet groomers](https://nextupwalkin.com/industries/pet-grooming) - [AceTattoo studios](https://nextupwalkin.com/industries/tattoo-studios) - [DollyHair salons](https://nextupwalkin.com/industries/hair-salons) - [BraidaHair braiding studios](https://nextupwalkin.com/industries/hair-braiding-studios) - [BreeBlowout bars](https://nextupwalkin.com/industries/blowout-bars) - [WillaWaxing studios](https://nextupwalkin.com/industries/waxing-studios) - [PaxPiercing studios](https://nextupwalkin.com/industries/piercing-studios) - [Dr. WrenWalk-in vet clinics](https://nextupwalkin.com/industries/walk-in-vet-clinics) - [ReedWalk-in massage and reflexology shops](https://nextupwalkin.com/industries/walk-in-massage-and-reflexology) - [OzOil change shops](https://nextupwalkin.com/industries/oil-change-shops) - [TessTire shops](https://nextupwalkin.com/industries/tire-shops) - [InesCar inspection stations](https://nextupwalkin.com/industries/car-inspection-stations) - [CleoComputer and laptop repair shops](https://nextupwalkin.com/industries/computer-repair-shops) - [NoraNotary and passport photo shops](https://nextupwalkin.com/industries/notary-and-passport-photo-shops) - [LouLicense plate and tag agencies](https://nextupwalkin.com/industries/license-plate-agencies) - [TillyAlterations and tailor shops](https://nextupwalkin.com/industries/alterations-and-tailor-shops) - [JulesJewelry, watch and eyewear repair counters](https://nextupwalkin.com/industries/jewelry-watch-and-eyewear-repair) - [WaltTax preparers](https://nextupwalkin.com/industries/tax-preparation) ## Specialties ## A line at the counter is enough. The businesses above are just examples of how NextUp Walk-in can look and sound. If people wait their turn at your counter, in your lobby or in your lot, it works the same way: pick the style closest to yours and make it your own. [Start your free trial](https://nextupwalkin.com/signup) ## Give your customers their time back. Set up your first location in about two minutes. Your line can be live before your next walk-in. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) --- # Alterations Shop Queue App for Walk-ins | NextUp Walk-in Source: https://nextupwalkin.com/industries/alterations-and-tailor-shops > A walk-in queue app for alterations and tailor shops: customers join from a phone, pick drop-off, fitting or pickup, and see their place live. # Walk-in queue app for alterations and tailor shops Drop-offs, fittings and pickups, each in its own lane of one line. Customers scan a code or tap your link, pick what they came for (a drop-off, a fitting, a pickup), and see their place and the wait on their phone. A hem drop-off takes two minutes at the counter and a wedding fitting takes thirty, so each reason counts for its own time. The tailor calls the next customer from any tablet or phone, and a TV by the front window shows who is up. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) No card? [Start on Free](https://nextupwalkin.com/signup?plan=free): 1 location, 50 check-ins a month. **Tilly**, your guide for alterations and tailor shopsA fitting-room day, from the tailor shop. - No app, no account - Door Tablet for walk-ups - Hours and a cap for rush days Now Calling Jordan A. **Dana**is ready for you Up Next - 1Wei C. - 2Ana S. ~10 min Current Wait ~10 min Scan to join the line 4 PM73° 5 PM71° 6 PM68° Sound onNextUp LLC On the TV First nameAnaMobile (Optional)(555) 555-0123Who would you like?AnyoneDanaJoin the line YOU'RE IN LINE#3AnaAbout 10 min. Watch the TV for your name. At the door 9:41 Walk to Luis - Straight ahead16 ft - Turn right10 ft - Turn left4 ft - Station 9, on the right Not where you are? You YouYour routeStation 9 I'm on my wayI'm here 9:41 Your spot#2About **10 min**· around 3:40 PM1 person ahead of you This page updates live. Feel free to step out. In line as Ana S. Leave the line Campus IT Help Desk Ana S. You're up!**Dana** is ready for you.Head to the front now. Running late?Let Campus IT Help Desk know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it On their phone ## Watch it in a minute See NextUp Walk-in set up for alterations and tailor shops. [Try a demo](https://nextupwalkin.com/try-demo)A shop that is already set up. No sign-up and no card.Read the transcript Lunch hour at the service counter, and a line of people with the same question. Everyone wants to know how long, and the counter can't answer fast enough. Customers scan a code at the door and join your line from their own phone. No app to download, and no account to make. They can step outside, and come back when it's their turn. The TV in your lobby shows who's up next, and an honest wait, so nobody has to ask how much longer. Sam calls the next customer with a tap, starts their visit, and finishes up, so the line moves at the speed of the counter. Start with a list of services made for service counters, and NextUp Walk-in uses their times to keep every wait honest. Insights show your busiest days and hours, your average wait, and how many customers you served, so you know when to put another person on the counter. At our demo counter, Sam's next customer is already on the way, and the lobby stays quiet. Yours can run the same way. Try our live demo line at nextupwalkin.com/demo, and start your fourteen-day free trial. ## What an alterations shop deals with today Where the time goes today, before anything changes. **Tilly**A fitting-room day, from the tailor shop.Illustrated character - ### A fitting that runs long holds the whole counter. Someone is standing on the box with pins in the hem while three customers with a zipper repair wait at the counter. Nobody can tell the three how long it will be, because the answer depends on how the fitting goes. A bridal fitting with a bustle and a veil can run three times as long as the sleeve shortening before it, and the tailor cannot step away to explain. With a reason and a time for each, the phone shows a wait that already counts the long job in front. - ### Drop-offs, fittings and pickups all share one door. A drop-off needs a conversation about what to change and a quote. A fitting needs a free tailor, a mirror and a box to stand on. A pickup needs thirty seconds and a receipt. Treating them as one queue makes the quick ones wait for the slow ones, and it sends the person who only wanted to collect a finished jacket out the door in frustration. Three reasons with three times, and a rule about who takes which, keep the lanes apart even though the door is shared. - ### Prom and wedding season stack everything on the same Saturdays. Spring prom weeks, the bridal rush before a wedding weekend and back-to-school uniform fixes create days when the whole shop is fitting at once. A paper list becomes a pile of names with no order. - ### The notes live on a pin cushion. Take in the waist half an inch, shorten the sleeve to the wrist bone, leave the lining. Written on a ticket pinned to the garment, they get separated from the person who was in the shop when they were said. Two weeks later the customer returns for the final fitting and nobody remembers which side was pinned tighter. - ### Event dates nobody wrote on the ticket. A hem for Saturday’s wedding and a hem for no particular day are very different jobs, yet they look identical in a pile. When the date for the event is learned only at the counter, the rush order is discovered late. A question on the join form, such as “What date do you need it by?”, means the tailor knows before the customer is called, and can decide whether a walk-up fits today. - ### Customers who wait in a cramped front room. With a fitting room, a cutting table and a rack of finished garments, there is little space for waiting. The people standing by the racks are in the way of the people trying to get by. ## How NextUp Walk-in helps What changes once the line lives on a phone, not on paper. 1 ### Three kinds of visit, three lanes Drop-off, fitting and pickup are separate reasons with their own times, so a pickup is not quoted like a bridal fitting. 2 ### Wait next door, come back when called Customers sit in the car or browse the shop next door while their place holds, and the front room has space for the person on the box. 3 ### Notes that stay with the customer Write what you measured and what to do next on the client record as a staff note, so the next person at the counter, or the next visit, starts with it. On the Pro plan, add a photo of the pinned garment, after the customer says OK, and it comes up when they are called back. ## Built for alterations and tailor shops The parts of NextUp Walk-in alterations and tailor shops use most. Open one for the pictures. - [LoyaltyProA digital stamp card in your colors, font and logo, with a reward you choose.](https://nextupwalkin.com/features/loyalty) - [Reviews and feedbackEvery planAfter a visit, clients leave a private rating and a comment.](https://nextupwalkin.com/features/reviews-and-feedback) - [InsightsBasic on every plan · Full on paid plansWalk-ins, waits, revenue and busy hours, compared with the period before.](https://nextupwalkin.com/features/insights) - [Gift cardsProIssue prepaid gift cards in seconds.](https://nextupwalkin.com/features/gift-cards) - [Google and InstagramEvery planThe Get Found Online page gives you the link, the QR code and the steps to add your line to Instagram, Google, Apple Maps and Yelp.](https://nextupwalkin.com/features/get-found-online) ## How NextUp Walk-in runs an alterations shop Every feature here is in NextUp Walk-in today. The ones marked Pro come with NextUp Walk-in Pro; the rest are on every paid plan. [Compare plans](https://nextupwalkin.com/pricing). ### Drop-off, fitting and pickup Every plan - **One reason per visit.** Your own list: hem and length, waist and fit, zipper or button repair, bridal or formal fitting, pickup. Each counts for its own time, and the tailor sees it before the customer reaches the counter. - **Up to five questions on the join form.** Write them yourself, required or optional: which garment, what date it is needed by (prom, wedding, graduation), whether it is a first fitting or a final one. Customers type their answers on their phone, and they show on the row on the Staff Screen. - **Who serves what.** Choose which team members take which reason, such as bridal fittings to your head seamstress and pickups to whoever is at the front. “Call next” skips visits a person is not on the list for. - **Groups check in once.** A bride and her mother, or a parent with two children in uniforms, check in together, and each person gets their own place and reason. - **Join from a phone, a QR code or a link.** Put the code on the front window for people walking by, and the link on your website and listing. Nothing to download. - **A door tablet in kiosk mode** for customers without a phone. It never keeps one customer’s name or number for the next. ### Around the fitting - **Wait anywhere nearby.** The phone shows the moment they are next. “Are you still coming?” checks on anyone who stepped out, and a no-show timer releases a spot if they do not answer. - **Several team members, one line.** Each calls the next customer from their own screen, and the estimate counts how many are working. - **Visit photos and “Last time” (Pro).** Up to 3 photos and a note per visit, added after the customer says OK to a photo: the pinned line, the measurement, what was left to do. It shows on the Staff Screen when they are called. - **Client records** (every plan) with visit history and staff notes, so a returning customer’s measurements and preferences are one tap away. NextUp Walk-in does not have a measurement chart; you type them into the note. - **Appointments beside the walk-in line (Pro).** Bridal and formal fittings can be booked, with confirmation and 24-hour and 1-hour reminders, while drop-offs and pickups stay walk-in. - **Optional forms** signed before joining, for your own policies, such as the length of time you hold finished garments. ### Knowing your seasons - **Insights:** visitors by weekday and hour, average wait, quoted versus real waits, people who left and a Monday summary email, so you can see when prom week and wedding weekend actually peak. - **A service report** per team member and per reason: visitors served, average wait and time at the counter, so you can see how long fittings really take. - **Best time to come today.** The Check-in Page shows the lowest expected wait by quarter-hour for the rest of today, so a customer with a flexible morning comes when it is quiet. - **Hours, a cap and a no-show timer,** so the line opens, fills and closes on its own. - **A private star rating after the visit,** then a Google review link for everyone who rates, to turn a happy wedding party into a review. - **Seven languages** on customer screens: English, Spanish, Vietnamese, Korean, Portuguese (Brazil), Haitian Creole and Simplified Chinese. ## Example day: the Saturday before prom with NextUp Walk-in An example day, hour by hour, with the line on everyone's phone. - 9:00 The shop opens. Nine people joined from the QR code on the window. Six ticked “fitting”, two “drop-off”, one “pickup”. - 9:20 The head seamstress takes the first bridal fitting. The front team member takes pickups and drop-offs, which do not wait for the fitting to end. - 10:30 A mother and two teenagers check in as a group. Each gets a place and a reason, and the “date needed” answer on each row shows all three are for the same weekend. - 11:15 A customer returns for a final fitting. On the Pro plan her last visit’s note and photo come up when she is called: pinned in a half inch at the waist, hem left long. - 12:30 Five people left to eat. They answer “Are you still coming?” with “15 minutes” and their places hold while the front room clears. - 2:00 A pickup customer arrives while three fittings are in progress. The pickup reason is two minutes, so they are called between fittings. - 3:10 A parent joins from the sidewalk with a school uniform skirt and answers “Monday” to the date question. The tailor sees it on the row, takes the hem as a drop-off between fittings, and the parent is back outside in five minutes. - 4:30 The cap you set for the last hour stops new joins. Everyone already on the line is served. - Monday The summary email shows Saturday 10 to 2 was the peak. The service report shows fittings ran longer than the time you set for them, so you raise that time for the next prom week and a second seamstress covers fittings. ## See NextUp Walk-in set up for alterations and tailor shops Six screens, one system, always in sync — styled the way your customers and team will actually see it. ## Why switch to NextUp Walk-in - **Moving off a notebook by the register?** Customers join from their phone, so the order is not a pile of names, and the wait they see matches the job. - **Tired of quick pickups waiting behind fittings?** Each reason has its own time and you choose who takes it. - **Space is tight in the front room?** Customers wait outside, in the car or next door and watch their place on their phone. - **Need your measurements and notes in one place?** A note per visit sits on the client record and comes up when the customer is called. - **Planning for prom and wedding season?** Insights show the real busy days, so you know when to add a seamstress. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) More for this kind of business Also built for **Comparing waitlist apps?** See how NextUp Walk-in compares with other booking apps: price per location, texts included, and who each app is actually built for. [See comparison](https://nextupwalkin.com/compare) ## Alterations and tailor shops: common questions Is there a waitlist app for alterations and tailor shops? Yes. NextUp Walk-in is a virtual queue: customers join from their phone by scanning a code or tapping your link, pick drop-off, fitting or pickup, and watch their place live. The tailor calls the next customer from any tablet, laptop or phone. Can drop-offs, fittings and pickups have different wait times? Yes. Each reason you list counts for its own time, so a two-minute pickup and a thirty-minute fitting are not quoted the same. The wait a customer sees is based on how many are ahead for which reasons and how many people are working. Can I take fittings by appointment and keep drop-offs walk-in? On the Pro plan, yes. Appointments sit on the same line as walk-ins, with confirmation and 24-hour and 1-hour reminders, and a customer arriving for one can be set to go ahead of walk-ins. The Walk-in plan runs the walk-in line only. Do customers have to download an app or make an account? No. They join in their phone’s browser. A name is all they need. Can I show a waiting-room TV in a small shop? Yes. Any TV with a browser works, and there are apps for Apple TV, Roku and Fire TV. It shows who is up, who is next and the current wait, in your colors, so the person on the fitting box is not asked “how much longer?”. Can customers wait outside or next door? Yes. They watch their place on their phone, and the page shows the moment they are next. “Are you still coming?” checks on anyone who stepped out, and a no-show timer releases a spot if they do not answer. Can I keep notes on each customer’s garment? On the Pro plan you can add up to 3 photos and a note to each visit, after the customer says OK to a photo, and it shows on the Staff Screen when they are called. Every plan has client records. NextUp Walk-in does not track each garment through the shop. Can my head seamstress take only the fittings? Yes. Choose which team members take which reason, and “Call next” skips visits a person is not on the list for. A manual call is still allowed if you want to override it. How do I handle prom and wedding season rushes? Use hours, a cap and a no-show timer so the line fills and closes on its own, add questions such as the event date, and use Insights to see which days and hours actually peak. A Monday summary email shows what the week looked like. On the Pro plan, book formal and bridal fittings as appointments so the walk-in line is left for drop-offs and pickups, and the appointment visitors can be set to go ahead of walk-ins. Can a group check in together? Yes. A bride and her party, or a parent with several children, check in once as a group, and each person gets their own place and reason. What if a customer does not have a smartphone? Put a tablet in kiosk mode by the door. The kiosk never saves one customer’s name or number for the next. Staff can also add someone by hand, and you can print a numbered ticket. Can customers join before they walk in? Yes. The join link works from anywhere, so a customer can get in line from the car or from home, see the wait and arrive when their place is close. The Check-in Page also shows the lowest expected wait by quarter-hour for the rest of today. Does it tell customers when their alterations are ready? No. NextUp Walk-in runs the line at the counter. It does not track a garment through the shop, record measurements as a chart or send a ready-for-pickup notice. A customer picking up joins the line with the pickup reason, so that visit is short and counted separately. Keep your own system for the pickup date and the garment tag. Can I print a ticket for the garment? Yes, once you switch on the printed ticket for the location. The door tablet prints a slip with the number, people ahead, the estimated wait and a QR to the customer’s own place, through the browser’s print dialog on a receipt printer. It is a ticket for the line, not a tag for the garment. How do I tell how long fittings really take? The service report shows, per team member and per reason, visitors served, average wait and time at the counter, over 7 or 30 days, with a CSV download. Compare fittings with drop-offs, and set the time for each reason from what you see rather than a guess. Can I use it for a small shop with one seamstress? Yes. Set hours and a cap so the line does not fill while you are pinning a hem, and add walk-ups by hand from the Staff Screen. A door tablet in kiosk mode lets people join without interrupting you, and the estimate counts how many people are working. Customers who see a long wait can leave and watch their place from the car or next door instead of hovering at the counter while you work. ## Keep the pins in the garment, not the line. Set up your first location in about two minutes. Your line can be live before your next walk-in. [Start your free trial](https://nextupwalkin.com/signup) [Get set up with us](https://nextupwalkin.com/contact?topic=setup) --- # Auto Shop Waitlist & Oil Change Queue App | NextUp Walk-in Source: https://nextupwalkin.com/industries/auto-service > Quick lube, tire and inspection shops: drivers check in from the car, sign the repair OK on their phone and pay from the lot. Free trial. # Auto shop waitlist and oil change queue app Drivers wait in their car, not your lobby, and your techs stay in the bay. Drivers scan the sign at your entrance, pick an oil change, a tire rotation or a state inspection, sign your repair authorization on their phone, and know the moment their bay is ready. Then the job ticket takes over: your tech sends the estimate and the driver approves or declines each line from the car. The lobby TV shows who's in the bay and who's next. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) No card? [Start on Free](https://nextupwalkin.com/signup?plan=free): 1 location, 50 check-ins a month. **Ray**, your guide for auto serviceThe waiting room, from the service bay. - No app for drivers - Estimates approved from the car - Pay by phone from the lot Now Calling Dana R. **Mike**is ready for you Up Next - 1Tom B. - 2Faye L. ~20 min Current Wait ~20 min Scan to join the line 4 PM73° 5 PM71° 6 PM68° Sound onNextUp LLC On the TV First nameFayeMobile (Optional)(555) 555-0123Who would you like?AnyoneMikeJoin the line YOU'RE IN LINE#3FayeAbout 20 min. Watch the TV for your name. At the door 9:41 Walk to Luis - Straight ahead16 ft - Turn right10 ft - Turn left4 ft - Bay 9, on the right Not where you are? You YouYour routeBay 9 I'm on my wayI'm here 9:41 Your spot#2About **20 min**· around 3:40 PM1 person ahead of you This page updates live. Feel free to step out. In line as Faye L. Leave the line Summit Auto Service Faye L. You're up!**Mike** is ready for you.Head to the front now. Running late?Let Summit Auto Service know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it On their phone ## Watch it in a minute See NextUp Walk-in set up for auto service. [Try a demo](https://nextupwalkin.com/try-demo)A shop that is already set up. No sign-up and no card.Read the transcript Saturday morning at the shop, and the waiting room is full. Every customer wants to know how long it will be, and every minute spent answering is a minute not spent fixing cars. Customers scan a code at the counter and join your line from their own phone. No app to download, and no account to make. They can wait in the car, and come back when it's their turn. The TV in your waiting room shows who's up next, and an honest wait, so the counter stops answering how much longer. Ray calls the next customer with a tap, starts the job, and finishes up. No clipboard, and no shouting across the shop. Start with a list of services made for auto shops, and NextUp Walk-in uses their times to keep every wait honest. Insights show your busiest days and hours, your average wait, and how many customers you served, so you know when to put another tech on the floor. At our demo shop, Ray's next customer is already on the way, and the counter stays quiet. Yours can run the same way. Try our live demo line at nextupwalkin.com/demo, and start your fourteen-day free trial. ## What the counter deals with today Where the time goes today, before anything changes. **Ray**The waiting room, from the service bay.Illustrated character - ### A full lot and no order Cars idle out front and nobody's sure who pulled in first. - ### Techs leave the bay to tell drivers how long, or to find the next car. - ### Uneven jobs A synthetic oil change, a flat repair and a state inspection take very different times. - ### "Can you also…?" Extra work gets approved out loud, then argued about at pickup. - ### Paying at the counter Every driver walks back in to pay, and the counter jams at 5 pm. ## How NextUp Walk-in helps What changes once the line lives on a phone, not on paper. 1 ### Order everyone trusts First come, first served, visible to everyone. Drivers wait in the car or run an errand nearby. 2 ### Approved in writing, line by line The estimate goes to the driver’s phone. Each line is approved or declined there, with a typed name as the signature, so extra work is never argued about at pickup. 3 ### Techs stay in the bay Call the next car from a tablet, one tap. ## Built for auto service The parts of NextUp Walk-in auto service use most. Open one for the pictures. - [Calendar and online bookingProCustomers book a time from your Check-in Page.](https://nextupwalkin.com/features/calendar-and-online-booking) - [No-show protectionProAsk for a card on file or a deposit when someone books.](https://nextupwalkin.com/features/no-show-protection) - [LoyaltyProA digital stamp card in your colors, font and logo, with a reward you choose.](https://nextupwalkin.com/features/loyalty) - [Reviews and feedbackEvery planAfter a visit, clients leave a private rating and a comment.](https://nextupwalkin.com/features/reviews-and-feedback) - [InsightsBasic on every plan · Full on paid plansWalk-ins, waits, revenue and busy hours, compared with the period before.](https://nextupwalkin.com/features/insights) - [Google and InstagramEvery planThe Get Found Online page gives you the link, the QR code and the steps to add your line to Instagram, Google, Apple Maps and Yelp.](https://nextupwalkin.com/features/get-found-online) ## How NextUp Walk-in runs your line, your estimates and your lobby Every feature here is in NextUp Walk-in today. The ones marked Pro come with NextUp Walk-in Pro; the rest are on every paid plan. [Compare plans](https://nextupwalkin.com/pricing). ### The line Every plan - **Check in from the car.** Drivers scan the QR sign at your entrance or join from your Google profile before they leave home. No app, and a name is enough. - **Pick the job at check-in.** Conventional or synthetic oil change, tire rotation, flat repair, state inspection, battery test, wipers, cabin air filter (all from the auto starter menu, editable). Each counts for its own time in the wait. - **Ask what you need to know:** up to five questions on the join form (year, make and model, plate, mileage). Your techs see the answers next to each driver. - **Phone-ins and walk-ups** go in the same line from the counter tablet. - **The right tech for the job.** Mark who does inspections or tire work, and drivers are routed to the techs who can do the job. - **Hours that run themselves.** The line stops taking new cars a set time before close, so nobody pulls in at 5:55 for a 30-minute job. Cap the line on busy days. ### A waiting room that explains itself - **The lobby TV** shows who's in the bay, who's next and the current wait, plus a QR code to join and the local forecast. It runs on the NextUp app for Apple TV, Roku and Fire TV, or a browser on a streaming stick. - **The counter tablet** in kiosk mode for drivers who'd rather walk in. - **"Are you still coming?"** for anyone who left for lunch, and they answer how far away they are. ### The OK in writing - **Repair authorization, signed on their phone.** Start from the auto starter form ("I authorize this work. Anything extra needs my approval first.") and make it required before a driver joins or books. The signed copy, with time and IP address, is filed on the customer's profile. ### Job tickets, estimates and inspections Every plan - **A job ticket for each car,** opened from the visit. One tap moves it through checked in, inspecting, estimate sent, approved, in progress, ready and picked up, and the driver is told by email or push notification at each step that matters. A board of open jobs, by stage, is in the dashboard. - **An estimate the driver approves line by line.** Labor, parts and fee lines with a quantity and a price. The driver opens a private link, no login, and approves or declines each line. Their typed name is the signature, kept with the time. If they call instead, staff record the approval and the ticket says so. - **Approved lines go on the bill in one tap,** with the location’s sales tax, so the bill matches what the driver approved. Declined lines stay on the ticket and never reach the bill. - **A multi-point inspection,** about two dozen checks (brakes, tires, fluids, lights, belts and hoses, battery, wipers) rated green, yellow or red, with a note and photos on any item. You choose what the driver sees. - **A status page for the driver,** showing the stage, the estimate, the inspection and its photos, and where to pick up. It shows that one car only, and the link dies 30 days after the last activity or when you reset it. - **Vehicle details on the ticket and the profile:** year, make, model, plate, VIN and mileage, typed in, and a vehicle record on each customer’s profile (several if they have several). Drivers can also send up to three photos when they join or book, if you switch that on. ### At the drop-off - **Vehicle inspection and service-due dates** kept on a customer's profile. The Staff Screen flags a record that is expiring or expired when that driver is next in line, and a service-due reminder goes out up to 14 days before (text once texts are live). - **Photos at drop-off (Pro).** Up to 3 photos and a note per visit, added after the driver says OK to a photo, so a dent or a worn tire is on file before the work starts. - **Seven customer languages** (English plus six, machine-drafted) on the check-in page, the door tablet and the spot-in-line page. ### Beside your shop system - **API keys and signed webhooks** push each visit to your other tools, so your shop software can keep the parts, the labor guides and the books while NextUp Walk-in runs the lot, the lobby and the estimate. - **Your own rates, parts and canned jobs:** set named labor rates (Standard, Diagnostic, Specialty) and a parts markup, keep a parts catalog with stock and reorder points, save packages like an oil change as canned jobs, and read a VIN from NHTSA's free lookup to fill in year, make, model and engine. Estimate lines price themselves from your numbers, and a price you change keeps your reason. A parts-to-order list groups what you need by vendor so you can copy it, print it or email it as a purchase order, then mark it ordered and received. - **What it doesn't do:** no integrated parts ordering (you place the order with your vendor yourself), no licensed labor guides (the hours are yours, and your own average after a few jobs), and no link to accounting software. It doesn't follow up on declined work for you, and doesn't send photos or video in a text. The status link goes by email and push for now. Keep your shop system if you look up labor times or order parts from inside the repair order. ### Booked jobs Pro - **Online booking** for brake jobs, alignments or inspections beside the walk-in line, with confirmations and reminders 24 hours and 1 hour before (email now, text once live). - **Deposits or a card on file** for longer jobs. ### Pay from the lot (not another POS) - **A pay link or QR** the driver pays on their phone (Apple Pay, Google Pay or a card), so nobody has to walk back to the counter. Or take cash, a saved card or a Stripe S700 reader at the counter. - **Parts and products on the bill** (wiper blades, cabin filters) with stock and low-stock alerts. - **Sales tax per location** on products, and on services if you choose. - **Close-out** at the end of the day: card, cash and the drawer counted. - NextUp Walk-in's card fee is 0.5% of card payments, never on tips, at most $1 a payment, on top of Stripe's processing fee. ### Bring them back - **Rebooking reminder emails** a set number of days after a visit (say 90 days after an oil change), only to drivers who ticked "Stay in the loop". - **Prepaid packages (Pro):** "4 oil changes" sold upfront, with uses tracked per customer. - **Loyalty stamp cards (Pro):** the 5th oil change on you. - **Email campaigns with auto-shop templates (Pro).** - **Ratings and your Google review link** after every visit. ### Know your shop **Insights:** cars per day, average wait, people who left the line, busiest hours by weekday, and each tech's median time per job. Plus the Monday summary email, an accountant package and multiple locations at $19 each after the first on Walk-in. ### Smarter waits Every plan - **Best time to come today.** The Check-in Page shows the lowest expected wait by quarter-hour for the rest of today, from the same weekday over the last 8 weeks and the live line, so someone with time to spare comes when it is quietest. - **"Tell me when the wait is shorter."** When the wait is over 10 minutes, a customer can ask to be told when it drops, by email. - **Family tickets.** A couple dropping off two cars check in once. Each car gets its own place and job. - **Overflow between locations.** If another of your locations nearby has a much shorter wait for the same services, the join page offers a move there and keeps the customer’s place fair. For businesses with more than one location, so on paid plans (Free is one location). - **Seven languages for customer screens:** English, Spanish, Vietnamese, Korean, Portuguese (Brazil), Haitian Creole and Simplified Chinese. The newest six are machine-drafted, and corrections are welcome. ### On the floor - **A button at each technician's station.** Every team member gets a secret link to open on a spare phone or tablet at their station. One big button finishes the current visit and calls the next customer, hands free. - **Visit photos and "Last time" (Pro).** Up to 3 photos and a note per visit, added after the customer says OK to a photo: photos of dents and scratches at drop-off, and a note on what was done. It shows on the Staff Screen when they are called. - **On the TV (all opt-in):** a full-screen "You’re up!" with the first name, the team member’s photo and a chime; spoken call-ups in English or Spanish; a large-text, high-contrast view; and rotating content between calls (the wait, flash sales (Pro), recent 4 and 5 star reviews, the best time to visit). The Apple TV and Roku apps show the spotlight, chime and rotating wait, sales and review cards; spoken call-ups, the large-text view and the best-time slide are on the web TV. ### Bring regulars back - **Overdue regulars (Pro).** Oil changes and inspections come months apart, so a customer overdue for theirs shows up in a list. Clients past their usual gap with nothing booked, most overdue first, one tap to reach out by email (only to those who opted in). - **One-tap rebook (Pro).** At checkout and on the Done banner, "Book their next visit" offers the 3 open times nearest the client’s own rhythm, with the same services and person. - **Loyalty streaks and tiers (Pro)** on top of stamp cards: on-schedule streaks and tiers you name, with a perk for each. - **Client referrals (Pro, off until you switch them on).** "Give a friend $5 off, get $5 store credit", paid for by you, with a yearly cap per client. - **First-visit certificate** (every plan). A printable, shareable certificate for a client’s first visit. ### Licences, cleaning and insight - **Licences and insurance for each team member,** with expiry reminders: ASE certification and state inspector licence, and booth renter or liability insurance. - **A cleaning log** for each location, from a starter list for this trade (shop safety walk-through, spill check, exits and fire extinguishers clear), ticked off per shift and printable for an inspector. - **Ask about your business (Pro).** Plain-language questions about your own numbers, from Help, like "Which day was slowest last month?". - **How you compare (Pro):** your median wait, no-show rate, rebook rate and average ticket against other auto shops of your size, over 90 days. - **Suggested team on duty and review themes (Pro),** plus a weekly "This week, try" on every plan with up to three actions from your numbers. ## A Saturday with NextUp Walk-in An example day, hour by hour, with the line on everyone's phone. - 7:55 Line opens at 8. Four drivers are already in from Google. - 8:10 A driver scans the entrance sign from her car, picks a synthetic oil change and signs the repair authorization. She waits in the car. - 8:40 The TV shows "Dana R. · in the bay", with Tom and Faye next. The tech taps Pull in from the bay tablet. - 9:30 The tech finds a dirty cabin filter and worn rear pads. He rates them on the inspection with a photo each and sends an estimate. The driver approves the filter and declines the pads from her phone, in the car. - 9:45 Done. The tech puts the approved filter on the bill in one tap, and the driver pays the link on her phone from the lot. - 10:30 A driver who stepped out for coffee answers "Are you still coming?" with "10 minutes". The line moves on without losing her place. - 12:15 A tire-rotation customer's state inspection is flagged as expiring on the Staff Screen. The tech mentions it while the car is on the lift, and books it. - 2:00 A brake job booked online (Pro) arrives with its deposit paid, beside the walk-in line. - 3:30 Insights: 31 cars, average wait 22 minutes, and each tech's median time per job. - 4:15 The line stops taking new cars 45 minutes before close. - 3 months later A rebooking email reminds her it's been 90 days. ## See NextUp Walk-in set up for auto service Six screens, one system, always in sync — styled the way your customers and team will actually see it. ## Why switch to NextUp Walk-in - **Switching from a shop system's lobby board, or from a clipboard?** Full shop-management systems are built around repair orders and inspections and start at $199–$239 a month (pricing pages [one](https://www.tekmetric.com/pricing) and [two](https://www.shopmonkey.io/pricing), checked October 26, 2026; [see the comparisons](https://nextupwalkin.com/compare)). NextUp Walk-in runs the line, lobby TV, check-in, authorization, estimate approval, inspection and payment from $29 a month per location. - **Works beside your shop system.** Keep your shop software for integrated parts ordering, licensed labor guides and the books, and use NextUp Walk-in for the lot, the lobby, the estimate and the pay link. Webhooks and API keys can push each visit to your other tools. - **A quick-lube or tire shop that never needed a repair order?** A line, an authorization, an estimate the driver approves and a pay link may be all you need, at $29 a month per location, without paying for a full shop suite you would not use. - **Where we are not the fit:** if you order parts from your distributor and look up licensed labor times from inside the repair order, or need one system that posts to your accounting software, keep a shop system for that. We keep your own rates, parts and canned jobs and read a VIN, but we do not connect to distributors, ship a labor guide or connect to accounting software. - **Coming from a paper sign-in sheet?** Drivers scan a sign instead of writing a name, and you stop shouting names across the lot. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) More specific to auto service Also built for **Comparing waitlist apps?** See how NextUp Walk-in compares with other booking apps: price per location, texts included, and who each app is actually built for. [See comparison](https://nextupwalkin.com/compare) ## NextUp Walk-in beside a shop system A shop system writes the repair order. NextUp Walk-in runs the line, the lobby, the estimate approval and the lot. Many shops use both. FeatureNextUp Walk-inTypical shop-management software ATypical shop-management software BTypical shop-management software C Price, 1 shop, monthly billing$29 (Walk-in) or $59 (Pro) [Price page](https://www.tekmetric.com/pricing) from $199 (Start) [Price page](https://www.shopmonkey.io/pricing) from $239 (Basic, 3 users) [Price page](https://www.autoleap.com/pricing) from $199 (Essentials) Live walk-in line, wait quotes and lobby TV✓Not listedNot listedNot listed Signed authorization on the driver's phone✓✓Not listed✓ Online appointments✓ (Pro)✓✓✓ Estimates✓ Customer approves line by line, every plan✓✓✓ Digital vehicle inspections with photos✓ About 24 points, every plan✓✓✓ Repair orders with parts and labor catalogs—✓✓✓ Parts ordering—✓✓✓ Prices are each vendor's published monthly-billing price for its first plan, from the pricing pages linked, checked October 26, 2026 (one vendor's page does not label monthly and annual figures; the higher one is shown). "Not listed" means we did not find it on the vendor's pages, not that it is missing. Plans change, so check before you decide. ## Auto service: common questions Can drivers wait in their car instead of the lobby? Yes. Drivers join from their phone, and their place lives in a browser tab. They can wait in the car or run an errand nearby, and know the moment their bay is ready. Oil changes and tire swaps take different times. How is the wait estimated? Let drivers pick their service when they join, and the services method adds up each driver's jobs and counts how long current ones have been going. Insights shows how close quoted waits came to real ones. Does it work with more than one bay? Yes. Set how many techs are working, and the estimate uses it. Techs call the next car from a tablet with one tap, and the TV shows who's in the bay and who's next. Can drivers sign a repair authorization before we start? Yes. Start from the auto repair authorization template and make it required. Drivers sign on their phone before they join, and it's filed on their profile. Can drivers pay without coming back inside? Yes. Send a pay link or show a QR code, and they pay on their phone with Apple Pay, Google Pay or a card. You can also take cash or use a Stripe card reader at the counter. Can we collect vehicle details at check-in? Yes. Add up to five questions to the join form, such as year, make, model and plate, and your techs see the answers on the Staff Screen. The job ticket and the customer’s profile also keep year, make, model, plate, VIN and mileage, typed in. A VIN lookup fills in year, make, model, trim and engine from NHTSA’s free service; if it cannot be reached, you type them. Is NextUp Walk-in a shop management system? Not a full one. NextUp Walk-in runs your line, check-in, appointments and payment at checkout, and it also gives each car a job ticket with stages, an estimate the driver approves line by line, an inspection checklist with photos and a status page. It also keeps your labor rates, parts markup, parts catalog and canned jobs, and reads a VIN. It doesn't order parts from a distributor, include a licensed labor guide or connect to accounting software, so shops that need those keep a shop system beside it. Can drivers approve extra work from their phone? Yes. Your tech adds labor, parts and fee lines to the ticket and sends the estimate. The driver opens a private link, with no app and no login, and approves or declines each line. Typing their name is the signature, and it is kept with the time. If they phone instead, staff record the approval and the ticket says so. Can we send a digital inspection with photos? Yes. The ticket copies a multi-point inspection (brakes, tires, fluids, lights, belts, battery and more), you rate each item green, yellow or red, add a note and photos, and choose what the driver sees on the status page. Does the driver get a text when the car is ready? The status update goes out by email or a push notification. The driver can also open the status link any time. Do approved lines go on the bill? Yes. One tap puts the approved, unbilled lines on the visit’s bill with the location’s sales tax, so the total matches the estimate the driver approved. Declined lines stay on the ticket. Can it remind me when a customer's inspection or service is due? Yes. Keep a vehicle inspection or service-interval date on the customer's profile. The Staff Screen flags it when it is expiring or expired, and a reminder goes out up to 14 days before. There is no mileage tracking, so a reminder is by date. Can we take photos of the car at drop-off? Yes. On the Pro plan, add up to 3 photos and a note to a visit once the driver says OK to a photo. On the job ticket (every plan), photos attach to the inspection items and the estimate lines, and the driver sees them on the status page. Do drivers need to download an app? No. They scan your sign or join from your Google profile, and their place lives in a browser tab on their phone. What do I need to set up a waiting-room TV? An ordinary TV with an HDMI port and a small streaming device. The NextUp app on an Apple TV is the best option. Install the NextUp app on an Apple TV, Roku or Fire TV, or open the screen in Amazon Silk on a [Fire TV Stick 4K Max](https://www.amazon.com/dp/B0BP9SNVH9) or in Chrome on a [Google TV Streamer](https://www.amazon.com/s?k=Google%20TV%20Streamer). A standard Chromecast doesn’t work. The TV shows a short code that you enter in your dashboard once. As an Amazon Associate, NextUp Walk-in earns from qualifying purchases. How much does an auto shop waitlist app cost? The Walk-in plan is $29 a month for your first location and $19 for each additional one, with the TV screen and the door tablet. Pro, at $59 and $39, adds appointments, deposits, memberships, commissions and payroll. Both include 3 team members per location, then $10 a month each. The 14-day free trial includes every Pro feature. A card is needed to start, but nothing is charged until the trial ends, when the plan is charged unless you cancel first. There is also a Free plan: 1 location, 1 team member and 50 check-ins a month, and no card needed. ## Empty the lobby, not the bays. Set up your first location in about two minutes. Your line can be live before your next walk-in. [Start your free trial](https://nextupwalkin.com/signup) [Get set up with us](https://nextupwalkin.com/contact?topic=setup) --- # Barbershop Waitlist App & Walk-in Queue | NextUp Walk-in Source: https://nextupwalkin.com/industries/barbershops > Walk-ins join your barbershop line by phone, pick their barber and watch the wait live. Checkout and tips; booking, booth rent on Pro. # Barbershop waitlist app and walk-in queue The barbershop queue app built around your walk-in line. A barbershop waitlist app that replaces the clipboard. Walk-ins scan the code at your door, pick their barber (or "Anyone"), and watch their place on their phone. The TV shows who's in the chair and who's next. Booked cuts, checkout, tips and booth rent run from the same screen. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) $29 a month for your first location, $19 for each extra. 14 days free with every Pro feature. Card needed, not charged until the trial ends. No card? [Start on Free](https://nextupwalkin.com/signup?plan=free): 1 location, 50 check-ins a month. **Max**, your guide for barbershopsA busy Saturday, from behind the chair. - No app for your customers - Runs on a tablet, a laptop, or a TV with a streaming stick - 3 team members included per location Now Calling Marcus J. **Chris**is ready for you Up Next - 1Alicia T. - 2Devon K. ~12 min Current Wait ~12 min Scan to join the line 4 PM73° 5 PM71° 6 PM68° Sound onNextUp LLC On the TV First nameDevonMobile (Optional)(555) 555-0123Who would you like?AnyoneChrisJoin the line YOU'RE IN LINE#3DevonAbout 12 min. Watch the TV for your name. At the door 9:41 Walk to Luis - Straight ahead16 ft - Turn right10 ft - Turn left4 ft - Chair 9, on the right Not where you are? You YouYour routeChair 9 I'm on my wayI'm here 9:41 Your spot#2About **12 min**· around 3:40 PM1 person ahead of you This page updates live. Feel free to step out. In line as Devon K. Leave the line Fade Room Barbershop Devon K. You're up!**Chris** is ready for you.Head to the front now. Running late?Let Fade Room Barbershop know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it On their phone ## Watch it in a minute See NextUp Walk-in set up for barbershops. [Try a demo](https://nextupwalkin.com/try-demo)A shop that is already set up. No sign-up and no card.Read the transcript Saturday morning at the barbershop, and every chair has someone waiting behind it. Nobody can say who's next, and everyone wants to know how long. Customers scan a code at the door and join your line from their own phone. No app to download, and no account to make. They can grab a coffee next door, and come back when it's their turn. The TV in your waiting area shows who's up next, and an honest wait, so nobody has to ask how much longer. Max calls the next client with a tap, starts the cut, and finishes up. No sign-in sheet, and no shouting across the shop. Start with a list of services made for barbershops, and NextUp Walk-in uses their times to keep every wait honest. Insights show your busiest days and hours, your average wait, and how many clients you served, so you know when to put another barber on the floor. At our demo shop, Max's next client is already on the way, and the waiting area stays quiet. Yours can run the same way. Try our live demo line at nextupwalkin.com/demo, and start your fourteen-day free trial. - **$29**a month to startWalk-in plan, first location, TV and door tablet included - **3**barbers includedThen $10 a month for each extra team member - **0**apps to downloadCustomers join from their phone’s browser, no account - **$0**fee on a new clientNo marketplace cut (the card fee still applies) - **24**photos in “Our work”Plus 12 on each barber’s own booking link - **+4**guests per bookingBook the whole family, back-to-back or side by side ## What a Saturday looks like without it Where the time goes today, before anything changes. **Max**A busy Saturday, from behind the chair.Illustrated character - ### The bench is the waiting list Ten people on the bench and two standing. Nobody's sure who came in first, and the guy by the door leaves before anyone takes his name. - ### "How long?" between every cut Your barbers stop mid-fade to count heads and guess. - ### Regulars want their barber Nobody can tell them how long Marcus's wait is compared with the next open chair. - ### Walk-outs you never count The shop looks full through the window, so people keep walking. That money never shows up on a report. - ### Money at the end of the week Chasing booth rent, sorting cash tips, and working out who's owed what on a napkin. ## How NextUp Walk-in helps What changes once the line lives on a phone, not on paper. 1 ### Booth rent, collected With NextUp Walk-in’s Pro plan, rent is collected from each renter on schedule. Online tips are tracked for each barber, ready for payroll. 2 ### The wait, measured Set how many barbers are on and your average cut; NextUp Walk-in keeps the estimate honest. 3 ### Your shop on the TV Now calling, up next and the current wait, plus a code for anyone walking in. A real shop, running on it today ## Fade Factor swapped the paper clipboard for a line everyone can see. “We have a lot of barbers in the shop, and with a paper clipboard nobody could keep track of who was next or how long the wait really was. People would walk in, see the clipboard and a room full of people, and a lot of them, parents with kids especially, would figure it was going to take forever and walk right back out. And when someone asked a barber how long it would be, that barber often didn't know, so we'd give the wrong answer and lose them anyway. Now they check in on the kiosk, look up at the TV, or scan the QR code on our front window before they even walk in. Everybody can see where they stand. It finally feels like a modern shop. **Trinidad Corrales**Owner, Fade Factor · Jacksonville, NC - Kiosk check-in - TV display - QR code on the window Trinidad earns money from NextUp Walk-in. [Read the full story](https://nextupwalkin.com/customers/fade-factor) [Meet Trinidad](https://nextupwalkin.com/about/founding-partners/trinidad-corrales#bio) ## Your Saturday, on one screen Four chairs, walk-ins and booked cuts in the same line, and the customer watching their place from their phone. Everything on this page below is an example shop with made-up names. **Chair board, Saturday**Walk-in Booked Now 10 am11 am12 pm1 pm MarcusDevonEliChrisJamalJordanSam AliciaToriLuisBenNoahColeRay TerrellKaiOmarDreVicIanMax PriyaLeoGusFinnAbeHugoZed Fade Room Barbershop You’re **#3** in line About **25 min** - Marcus J. · in the chair - Alicia T. · next up - You · Jordan K. with Marcus We’ll show “You’re up” the moment Marcus is ready. What the customer sees: no app, no account. Example. Insights: walk-ins by hour Hover or tab to a column for the numbers. Insights: walk-ins by hour Walk-ins 93 107 1111 1214 112 29 310 48 54 Example shop, made-up numbers, in the shape of the Insights report: busiest hours, so you know when to put another chair on the floor. Insights: wait quoted vs. wait it took - Quoted (min) - Actual (min) Hover or tab to a column for the numbers. Insights: wait quoted vs. wait it took Quoted (min)Actual (min) 1010 min12 min 1118 min20 min 1228 min30 min 126 min25 min 220 min19 min 322 min24 min 414 min15 min Example shop, made-up numbers, in the shape of the Insights report that compares what you quoted with what happened. Pay statement · Marcus J. Week of the example Saturday · commission barber Services $1,240.00 Commission at 60% $744.00 Card tips $186.00 Advance repaid −$50.00 Owed to Marcus $880.00 PDFCSVExcel The statement your barber gets; you pay it from your own Stripe account and books. Pro. Example. ## A Saturday with NextUp Walk-in An example day, hour by hour, with the line on everyone's phone. - 8:45 The line opens on its own at 9. Early birds join from the parking lot. - 9:30 The bench is half full and the TV says 25 minutes. Two guys go next door for coffee and watch their place on their phone. - 10:15 A regular picks Marcus. Marcus's wait is 40 minutes and "Anyone" is 15. He waits for Marcus, and Marcus sees him on his own list. - 11:00 Marcus's fade runs long. He posts "running 10 behind", and everyone waiting for him sees it straight away. - 12:30 A booked client checks in and joins the line in his slot. The TV calls the next walk-in by name, out loud. - 1:15 Marcus calls a regular. "Last time" shows the photo of his last cut and the note about the guard, saved with his OK. - 2:00 Someone called doesn't come up. You tap "Are you still coming?" and he says 5 minutes. - 3:30 A dad and two boys join once as a party of three. A pomade sells with the cut, stock drops and Marcus’s product commission is recorded. - 5:15 The line stops taking walk-ins 45 minutes before close. Nobody gets a surprise at the door. - 6:10 Close-out: cash counted, card tips already on their way to each barber's bank. - Friday Booth rent runs for each renter on its schedule, and the barbers’ statements show tips, commission and rent. - Monday 7:00 Your summary email lands: busiest hours, average wait, walk-outs, top services. Booth rent is collected on schedule. ## What it costs, next to the alternatives A four-barber shop on NextUp Walk-in Pro pays $69 a month. Here is that beside the other kinds of barbershop app, and what happens to the price as you add chairs. Monthly price, shop of four barbers Hover or tab to a column for the numbers. Monthly price, shop of four barbers Per month NextUp Pro$69 Barber-first$150 Marketplace$90 Our arithmetic from each vendor’s published pricing, checked October 26, 2026 (see the comparison table and the compare pages). The barber-first bar is the plan that has rent and commission tools; the marketplace bar is the top of their $60 to $90 range. NextUp Walk-in monthly price by barbers on the team - Walk-in - Pro Hover or tab to a column for the numbers. NextUp Walk-in monthly price by barbers on the team Walk-inPro 1$29$59 2$29$59 3$29$59 4$39$69 5$49$79 6$59$89 7$69$99 8$79$109 Example: arithmetic on the published plans. 3 team members are included per location, then $10 a month each. Card fees and Stripe's processing fee are not included. What a $35 cut costs you in fees New client a marketplace app brought (some apps)7.0010.50 Same cut, paid by card, NextUp Walk-in’s 0.5% (before Stripe)0.180.18 New client your own link brought, NextUp Walk-in0.000.00 Example: arithmetic on the page’s own claims. Some marketplace apps take 20% to 30% of a new client’s first visit; NextUp Walk-in takes none on a new client, and its 0.5% card fee (at most $1 a payment, never on tips) is on top of Stripe’s processing fee. ## How NextUp Walk-in compares Price, the walk-in line and the extras booking apps charge for, side by side. FeatureNextUp Walk-in ProBarber-first booking appsMarketplace booking apps Monthly price, shop of four barbers$69 ($59, plus $10 for the fourth team member)From about $30 for one barber; about $150 for the plan with rent and commission tools ([published pricing](https://nextupwalkin.com/compare))About $60 to $90 ([published pricing](https://nextupwalkin.com/compare), [published pricing](https://nextupwalkin.com/compare), [published pricing](https://nextupwalkin.com/compare)) Walk-in line, wait on the customer’s phone, TV board✓ (every plan)A waitlist; no TV board listedA waitlist on some plans Booth rent collected on schedule✓ (Pro)A higher tier, or in betaVaries; often a higher tier Commission, tip pools, payroll files✓ (Pro)Higher tiers on someMid and upper tiers Fee on a client the marketplace bringsNone (the card fee still applies)Some pass a booking fee to the clientSome take 20% to 30% of a new client’s first visit Marketplace that finds you new clients—Some have map discovery✓ Card paymentsStripe’s rate plus 0.5% (at most $1 a payment, never on tips). On paper this costs more than the flat rates at right.About 2.75% a transaction (one app’s published rate)About 2.3% to 2.5% in person, plus a few cents Cut card on the client and a regular’s own price✓ (every plan)Client notes; not found as fieldsClient notes Google and Instagram bookingNot yet✓ on some✓ on some Prices and fees from each vendor’s published pricing page, checked October 26, 2026; the four-barber totals are our arithmetic from those pages. Named, linked comparisons are on the compare pages. ## Why switch to NextUp Walk-in - **From a paper sign-in sheet:** the order is visible to everyone, nobody has to stand around to hold a spot, and you finally see how many people left. - **From an appointment-first app:** those are built around the book. NextUp Walk-in gives walk-ins a real line beside it, with a QR code at the door, a live wait on their phone and a TV that shows who's next. On Pro you keep online booking, deposits, reminders and a team calendar. - **Team pricing:** 3 team members included per location, then $10 a month each. Some booking apps charge $20 or more for each extra staff member ([see the comparisons](https://nextupwalkin.com/compare)). - **Your clients stay yours:** your booking page shows only your shop. There's no marketplace listing a competitor next to you. - **From a barber-first booking app:** keep online booking, deposits and per-barber links on Pro, and add a live walk-in line with a TV and a place on the customer’s phone. Rent, commission, tip pools and payroll files are in Pro at $59, not a higher tier. [See the switching guides](https://nextupwalkin.com/switching) or [the comparisons](https://nextupwalkin.com/compare). - **From a marketplace app:** your booking page shows only your shop, and there is no fee on a new client (the card fee still applies). The trade-off is that there is no marketplace sending you new clients: people find you through your own link, your Google profile and your Instagram bio. - **Switching offer:** your first month free on monthly billing with the code **SWITCH**. Import your client list yourself in a few minutes (Excel, CSV, Google Sheets or contacts). [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) ## See NextUp Walk-in set up for barbershops Six screens, one system, always in sync — styled the way your customers and team will actually see it. ## The cut card, on the client Every barber sees the guard numbers and the neckline the moment the client is called, so any chair can repeat the cut. **Trade details**Pets, vehicles, formulas and other details your team keeps. **Cut card**Edit Guard on top 2 Guard on sides 1 Neckline Tapered Notes Hard part on the left, no product + Add cut card ## Built for barbershops The parts of NextUp Walk-in barbershops use most. Open one for the pictures. - [LookbookEvery planPut photos on the services you list.](https://nextupwalkin.com/features/lookbook) - [Calendar and online bookingProCustomers book a time from your Check-in Page.](https://nextupwalkin.com/features/calendar-and-online-booking) - [No-show protectionProAsk for a card on file or a deposit when someone books.](https://nextupwalkin.com/features/no-show-protection) - [Commissions and tip poolsProSet a commission rate for each person and share a location’s tips across the team.](https://nextupwalkin.com/features/commissions-and-tip-pools) - [Memberships and packagesProSell memberships billed monthly or yearly, and prepaid packages redeemed one visit at a time.](https://nextupwalkin.com/features/memberships-and-packages) - [LoyaltyProA digital stamp card in your colors, font and logo, with a reward you choose.](https://nextupwalkin.com/features/loyalty) ## How NextUp Walk-in runs your shop Every feature here is in NextUp Walk-in today. The ones marked Pro come with NextUp Walk-in Pro; the rest are on every paid plan. [Compare plans](https://nextupwalkin.com/pricing). ### The line Every plan - **Check in from the door, a link or a tablet.** Customers scan the QR code at the door, tap the link in your Instagram bio or Google profile, or use the Door Tablet. They give a name and nothing else (a mobile number is optional), with no app and no account. - **Pick your barber or "Anyone".** Turn on barber choice, and the join form lists who's working today, with photos. "Anyone" comes first for people who just want the next open chair. Each barber's own wait shows next to their name. - **Walk-ups and phone-ins in the same line.** Staff add someone who walks up to the counter or calls ahead, so everyone is in one line in the right order. - **Bring the kids.** "Add someone" puts up to five people on one ticket, so a dad with two boys joins once and each boy keeps his own place. - **A line that runs itself.** Set your hours and the line opens and closes on its own, stopping new walk-ins a set time before closing. Set a cap and the join page says "The line is full" when you reach it. Turn on the no-show timer and anyone called who isn't in the chair within 5–30 minutes is marked a no-show, and the next person is up. - **"Are you still coming?"** Tap it and the customer answers that they're 2, 5 or 10 minutes away, or can't make it. ### A wait you can trust - **Average cut × barbers on duty**, or let customers pick services and NextUp Walk-in adds up each person's own (a skin fade isn't a line-up) and counts how long current cuts have been going. - **Per-barber service times.** If one barber does a fade in 25 minutes and another in 40, set it per person. - **See how close you were.** Insights compares the waits you quoted with real ones, and shows each barber's median time per service. ### Screens for the whole shop - **The TV:** now calling with the barber's photo, up next, the current wait, a QR code to join when the line is empty, the local weather, and, on the web TV, names spoken aloud when someone's called. It's in your colors, logo and fonts. It works with the NextUp app on Apple TV, Roku and Fire TV, or in a browser on a streaming stick, and supports portrait TVs too. - **The staff screen:** call next, seat, done, no-show, re-call, from any tablet, laptop or phone. - **Each barber's own line.** A barber sees who's waiting for them, and can post a delay message ("running 10 behind") that customers who picked them see right away. - **The Door Tablet:** kiosk mode turns any tablet into a check-in screen that never remembers one customer's details for the next. ### Walk-ins and the book, side by side Pro - **Online booking beside the line.** Customers pick a service, a barber and a time. When a booked customer arrives, staff tap Check In and they join the live line. The Staff Screen shows "Upcoming today" with an "In 25 min" or "10 min late" badge. - **A booking link for each barber.** Each barber gets their own link to put in their bio, showing their name and their work photos. - **Regulars on repeat.** Book weekly, every two weeks or monthly, up to 12 visits in one go. - **Deposits and no-show fees.** Ask for a deposit or a card on file when someone books. If they don't show, staff charge the fee you set. - **Reminders 24 hours and 1 hour before** by email. - **Fully booked? "Tell me if a time opens."** When someone cancels, everyone waiting for that day, service and barber is emailed, and the first to book gets the slot. - **Book the whole family.** One person books for themselves and up to 4 guests, back-to-back with one barber or at the same time with anyone. - **Your barbers' own calendars.** Bookings sync to each barber's Google Calendar (Apple, Google or Outlook can also subscribe to a calendar link), and drag-to-move works on the shop calendar. ### Checkout at the chair (not another POS) - Take **cash** with change, show a **pay link or QR** the customer pays on their phone (Apple Pay, Google Pay or a card), charge a **saved card**, or use a **Stripe S700 card reader** at the counter. A reader is optional. - **Tip buttons you set**, a **split bill** when friends pay separately, **gift cards** (Pro), and **products** like pomade with stock counts and low-stock alerts. - **End-of-day close-out:** card, cash and tips by barber, with the drawer counted over or short. - NextUp Walk-in's card fee is 0.5% of card payments, never on tips, at most $1 a payment, on top of Stripe's processing fee. ### Barber pay, done for you - **Tips tracked for each barber.** Card tips land in your Stripe account and show on each barber's statement. You choose who bears Stripe's fee on tips. - **Booth rent, collected (Pro).** Weekly, every two weeks or monthly. NextUp Walk-in charges a card or US bank account they save, or takes it off what you owe them. - **Commission splits, tip pools and cash tips (Pro for commissions and pools).** Pay a barber their tips plus a percentage of services, share tips by hours or points, and record cash tips so they show up in payroll. - **Payroll files ready to import (Pro):** Gusto, RUN Powered by ADP, ADP Workforce Now or QuickBooks Payroll, with hours from the time clock. - **Statements for every barber,** as PDF, CSV or Excel, and each barber sees their own earnings in their own sign-in. ### Bring them back - **Loyalty stamp cards in your shop's colors (Pro).** Every finished cut earns a stamp, and "Reward unlocked" shows on the customer's phone. - **Memberships (Pro).** A monthly cut club with a member discount taken off at checkout. - **Email campaigns with barbershop templates (Pro),** sent only to customers who ticked "Stay in the loop" themselves, plus rebooking reminder emails a set number of days after a cut. - **Reviews.** After a cut, customers rate it 1–5 and every customer is offered your Google review link, whatever they rated. - **Show the work.** An "Our work" gallery on your Check-in Page (up to 24 photos), plus up to 12 photos on each barber's own booking link. ### Know your regulars - **A cut card on every client.** Guard on top, guard on the sides, neckline and a note, kept on the client's profile under Trade details and found by phone number. It shows on the staff screen when you call them, so any barber can repeat the cut. - **A regular's own price.** Set a price (or a length of time) for one client on one service: "Dana's cut is $25". It is matched by phone number, shows on the visit and the bill, and never touches anyone else. - **Options on a service.** A haircut can have tiers, like Regular or Long hair, each with its own price and minutes. The customer picks one when they join or book. - **"Last time" photos (Pro).** Up to 3 photos and a note per visit, added after the client taps to say a photo is okay, and shown on the staff screen when you call them. - **Overdue regulars (Pro).** A list of clients past their usual gap with their barber, most overdue first, with a Rebook button. - **One-tap rebook (Pro).** "Book their next visit" on the Done banner opens up to 3 open times near the client’s own rhythm, with the same barber and services. - **Retail with product commission.** Pomade and clay go on the same bill, stock comes off when it is paid, and you can pay the barber a product commission. ### Also built in - **Lookbook.** Photos on your cuts, in sections like Fades and Tapers. Walk-ins pick a cut from the grid when they join, and the barber sees it on the ticket. Every plan. - **A child's haircut consent form** a parent signs on their phone, and a straight-razor shave form, both from barbershop starter templates. - **Customer screens in English, Spanish and five more languages,** following the phone's language. - **Insights:** busiest hours by weekday and hour, walk-ins, people who left the line, no-shows, plus a Monday summary email. There's also a one-click package for your accountant. ### Smarter waits Every plan - **Best time to come today.** The Check-in Page shows the lowest expected wait by quarter-hour for the rest of today, from the same weekday over the last 8 weeks and the live line, so someone with time to spare comes when it is quietest. - **Each barber's own wait.** When customers choose who serves them, the Check-in Page shows every barber's wait next to their name, plus "First available". Once called, they see a range ("called in about 15–25 min") worked out from each person's real service times. - **"Tell me when the wait is shorter."** When the wait is over 10 minutes, a customer can ask to be told when it drops, by email. - **Family tickets.** A dad and two boys check in once. Each gets their own place, cut and barber, and barbers serve them separately. - **Overflow between locations.** If another of your locations nearby has a much shorter wait for the same services, the join page offers a move there and keeps the customer’s place fair. For businesses with more than one location, so on paid plans (Free is one location). - **Seven languages for customer screens:** English, Spanish, Vietnamese, Korean, Portuguese (Brazil), Haitian Creole and Simplified Chinese. The newest six are machine-drafted, and corrections are welcome. ### On the floor - **A button at each barber's station.** Every team member gets a secret link to open on a spare phone or tablet at their station. One big button finishes the current visit and calls the next customer, hands free. - **A page for each barber.** A team member with a booking handle gets a public page with their photo, services and prices, and the live wait or booking. - **Visit photos and "Last time" (Pro).** Up to 3 photos and a note per visit, added after the customer says OK to a photo: the fade you gave last time, so any barber can match it. It shows on the Staff Screen when they are called. - **On the TV (all opt-in):** a full-screen "You’re up!" with the first name, the team member’s photo and a chime; spoken call-ups in English or Spanish; a large-text, high-contrast view; and rotating content between calls (the wait, flash sales (Pro), recent 4 and 5 star reviews, the best time to visit). The Apple TV and Roku apps show the spotlight, chime and rotating wait, sales and review cards; spoken call-ups, the large-text view and the best-time slide are on the web TV. ### Bring regulars back - **Overdue regulars (Pro).** Cuts come round every few weeks, so a regular who has gone quiet shows up in a list. Clients past their usual gap with nothing booked, most overdue first, one tap to reach out by email (only to those who opted in). - **One-tap rebook (Pro).** At checkout and on the Done banner, "Book their next visit" offers the 3 open times nearest the client’s own rhythm, with the same services and person. - **Loyalty streaks and tiers (Pro)** on top of stamp cards: on-schedule streaks and tiers you name, with a perk for each. - **Client referrals (Pro, off until you switch them on).** "Give a friend $5 off, get $5 store credit", paid for by you, with a yearly cap per client. - **First-visit certificate** (every plan). A printable, shareable certificate for a client’s first visit. ### Licences, cleaning and insight - **Licences and insurance for each team member,** with expiry reminders: barber licence, cosmetology licence and bloodborne pathogens certificate, and booth renter or liability insurance. - **A cleaning log** for each location, from a starter list for this trade (disinfect tools between clients, clean stations, change towels and capes), ticked off per shift and printable for an inspector. - **Ask about your business (Pro).** Plain-language questions about your own numbers, from Help, like "Which day was slowest last month?". - **How you compare (Pro):** your median wait, no-show rate, rebook rate and average ticket against other barbershops of your size, over 90 days. - **Suggested team on duty and review themes (Pro),** plus a weekly "This week, try" on every plan with up to three actions from your numbers. ## Barbershops: common questions How do barbershops manage walk-ins with NextUp Walk-in? Customers scan the QR code at your door, enter their first and last name and join the line from their phone. They see their place and the wait live, and know the moment their barber is ready. Barbers call the next customer from the Staff Screen, and the TV shows who's in the chair and who's next. Can customers pick their barber? Yes, if you turn it on for that location. The join form lists the barbers working today with photos, and "Anyone" comes first. Each barber's own wait shows next to their name, and the TV and their phone show which barber is ready for them. Do my customers need to download an app? No. They join in their phone's browser with no account. A name is all they need, and a mobile number is optional. Can I run walk-ins and appointments together? Yes, with NextUp Walk-in’s Pro plan. Appointments sit beside the walk-in line, booked customers join the line when staff check them in, and confirmations and reminders go out 24 hours and 1 hour before. You can ask for a card on file or a deposit and charge the fee you set if they don't show. Can each barber have their own booking link? Yes, with NextUp Walk-in’s Pro plan. Each barber has a link that books only with them, showing their name and up to 12 photos of their work. Can NextUp Walk-in collect booth rent from my barbers? Yes, with NextUp Walk-in’s Pro plan. Set rent weekly, every two weeks or monthly for each renter. NextUp Walk-in charges a card or US bank account they save, or takes it off what you owe them. Online tips are tracked for each barber. Can I pay barbers commission and export payroll? Yes, with NextUp Walk-in’s Pro plan. Set a flat, percentage or tiered commission per barber. The Payroll page builds the import file for Gusto, RUN Powered by ADP, ADP Workforce Now or QuickBooks Payroll, with hours, commission and tips. Is NextUp Walk-in a POS? No. NextUp Walk-in takes payment for a visit's bill: cash, a pay link or QR, a saved card, or a Stripe card reader at the counter. It doesn't connect to other point-of-sale systems. What do I need for a TV in the shop? An ordinary TV with an HDMI port and a small streaming device. The NextUp app on an Apple TV is the best option. Install the NextUp app on an Apple TV, Roku or Fire TV, or open the screen in Amazon Silk on a [Fire TV Stick 4K Max](https://www.amazon.com/dp/B0BP9SNVH9) or in Chrome on a [Google TV Streamer](https://www.amazon.com/s?k=Google%20TV%20Streamer). A standard Chromecast doesn’t work. The TV shows a short code that you enter in your dashboard once. As an Amazon Associate, NextUp Walk-in earns from qualifying purchases. Do you send me new clients, like a marketplace? No, by design. Your Check-in Page and booking page show only your shop. Customers find you through your own link, QR code, Google profile and Instagram bio, and there is no fee on a new client (the card fee still applies). Can I keep a cut card with guard numbers and styles? Yes. Each client has a cut card under Trade details: guard on top, guard on the sides, neckline and a note. It is found by phone number and shows on the staff screen when you call the client, and on Pro the "Last time" photos show there too. You can also give a regular their own price or length of time for a service. How much does a barbershop waitlist app cost? The Walk-in plan is $29 a month for your first location and $19 for each additional one, with the TV screen and the door tablet. Pro, at $59 and $39, adds appointments, deposits, memberships, commissions and payroll. Both include 3 team members per location, then $10 a month each. The 14-day free trial includes every Pro feature. A card is needed to start, but nothing is charged until the trial ends, when the plan is charged unless you cancel first. There is also a Free plan: 1 location, 1 team member and 50 check-ins a month, and no card needed. **Comparing waitlist apps?** See how NextUp Walk-in compares with other booking apps: price per location, texts included, and who each app is actually built for. [See comparison](https://nextupwalkin.com/compare) More specific to barbershops Also built for ## Give your barbers their time back. Set up your first location in about two minutes. Your line can be live before your next walk-in. [Start your free trial](https://nextupwalkin.com/signup) [Get set up with us](https://nextupwalkin.com/contact?topic=setup) --- # Blowout Bar Walk-in App and Waitlist | NextUp Walk-in Source: https://nextupwalkin.com/industries/blowout-bars > A blowout bar walk-in app: guests join from a QR code, see a wait for a 45-minute blowout, and come back when their stylist is ready. # Walk-in waitlist and check-in app for blowout bars A blowout line that moves as fast as your dryers. A blowout is forty-five minutes and the next guest is already at the door. Guests scan the code, pick a blowout or an updo, and keep shopping or sip a coffee while their phone shows their place. Your stylists call the next guest from the staff screen, and the TV shows the whole line. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) No card? [Start on Free](https://nextupwalkin.com/signup?plan=free): 1 location, 50 check-ins a month. **Bree**, your guide for blowout barsA glam Friday, from the blowout chair. - A wait built for 45-minute services - No app for your guests - 3 team members included per location Now Calling Hannah L. **Jess**is ready for you Up Next - 1Sofia R. - 2Maya K. ~15 min Current Wait ~15 min Scan to join the line 4 PM73° 5 PM71° 6 PM68° Sound onNextUp LLC On the TV First nameMayaMobile (Optional)(555) 555-0123Who would you like?AnyoneJessJoin the line YOU'RE IN LINE#3MayaAbout 15 min. Watch the TV for your name. At the door 9:41 Walk to Luis - Straight ahead16 ft - Turn right10 ft - Turn left4 ft - Chair 9, on the right Not where you are? You YouYour routeChair 9 I'm on my wayI'm here 9:41 Your spot#2About **15 min**· around 3:40 PM1 person ahead of you This page updates live. Feel free to step out. In line as Maya K. Leave the line Studio Nine Salon Maya K. You're up!**Jess** is ready for you.Head to the front now. Running late?Let Studio Nine Salon know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it On their phone ## Watch it in a minute See NextUp Walk-in set up for blowout bars. [Try a demo](https://nextupwalkin.com/try-demo)A shop that is already set up. No sign-up and no card.Read the transcript Saturday at the salon, and the waiting area is full of people who walked in hoping for a chair. Every guest wants a time, and every minute at the desk is a minute away from the floor. Customers scan a code at the door and join your line from their own phone. No app to download, and no account to make. They can run an errand, and come back when it's their turn. The TV in your front desk shows who's up next, and an honest wait, so nobody has to ask how much longer. Dolly calls the next guest with a tap, starts the service, and finishes up, so the desk never turns into a bottleneck. Start with a list of services made for hair salons, and NextUp Walk-in uses their times to keep every wait honest. Insights show your busiest days and hours, your average wait, and how many guests you served, so you know when to put another stylist on the floor. At our demo salon, Dolly's next guest is already on the way, and the front desk stays quiet. Yours can run the same way. Try our live demo line at nextupwalkin.com/demo, and start your fourteen-day free trial. ## What a Friday before an event looks like without it Where the time goes today, before anything changes. **Bree**A glam Friday, from the blowout chair.Illustrated character - ### Six guests at the front before a wedding weekend Friday at 4 is a bridal party, a prom group and three regulars wanting to be out by six. A stylist cannot hold a conversation at the front and a dryer at the same time, so the bride waits while the order of arrivals gets argued out loud. - ### Short services punish a bad estimate When every service is 30 to 60 minutes, a five-minute error per guest becomes an hour by the end of the line. "About 20 minutes" sounds fine until it is the third one. - ### Prom and homecoming rush On the Saturday of prom, every girl needs the same two-hour window. Groups arrive together and half of them forget to tell you they are with a friend. - ### Stylists who finish at different speeds One stylist turns a blowout in 35 minutes, another takes 55 with a curling iron. Whoever is next does not know which line to stand in. - ### Regulars who want a standing slot The woman who comes every Thursday would like it to feel like a membership. Today it is a handwritten tick next to her name. ## How NextUp Walk-in helps What changes once the line lives on a phone, not on paper. 1 ### Drop-in volume, in order Guests join from the door or their phone and the staff screen keeps the order, so the front desk stops being a human queue. 2 ### A wait that knows a blowout Set a time for a straight blowout, a curl, an updo and a braid. The number on the TV counts each stylist's own minutes. 3 ### Event days that do not swamp the bar Set a cap, stop taking walk-ins a set time before close, and let booked prom parties sit beside the line on Pro. ## Built for blowout bars The parts of NextUp Walk-in blowout bars use most. Open one for the pictures. - [LookbookEvery planPut photos on the services you list.](https://nextupwalkin.com/features/lookbook) - [Calendar and online bookingProCustomers book a time from your Check-in Page.](https://nextupwalkin.com/features/calendar-and-online-booking) - [No-show protectionProAsk for a card on file or a deposit when someone books.](https://nextupwalkin.com/features/no-show-protection) - [Commissions and tip poolsProSet a commission rate for each person and share a location’s tips across the team.](https://nextupwalkin.com/features/commissions-and-tip-pools) - [Memberships and packagesProSell memberships billed monthly or yearly, and prepaid packages redeemed one visit at a time.](https://nextupwalkin.com/features/memberships-and-packages) - [LoyaltyProA digital stamp card in your colors, font and logo, with a reward you choose.](https://nextupwalkin.com/features/loyalty) ## How NextUp Walk-in runs your blowout bar Every feature here is in NextUp Walk-in today. The ones marked Pro come with NextUp Walk-in Pro; the rest are on every paid plan. [Compare plans](https://nextupwalkin.com/pricing). ### The drop-in line Every plan - **Check in from the door, a link or a tablet.** The QR code on the door, a link in your Instagram bio or Google profile, or the door tablet. A name is all a guest gives, with no app and no account. - **Services with their own minutes.** A signature blowout, a curl, a sleek straight, an updo or a braid: each counts for its own time, and the wait adds up each guest's choices. - **Per-stylist times.** If one stylist finishes a blowout in 35 minutes and another in 50, set it per person. The wait uses each stylist's times and counts how long the current guest has been in the chair. - **Pick a stylist or "Anyone".** Today's stylists show with photos and their own wait. "Anyone" is for the guest who just wants the first chair, and the staff screen suggests the free stylist who does her service. - **Add someone for the group.** A bachelorette party, a prom group or a mother and her bridesmaids join on one ticket of up to five people, each with her own service and stylist (or Anyone). - **A Lookbook.** Photos of your blowouts and updos in sections, so a guest picks the finish from the grid when she joins and the stylist sees the pick on the ticket. Every plan. - **Reference photos.** Once she is in line or booked, a guest can add up to 3 reference photos, and the stylist sees them on the ticket. Hair salons have this on by default. ### Keep the room moving - **The staff screen.** Call next, seat, done, no-show and re-call from any tablet or phone, so the next guest is called the moment a dryer goes quiet. - **Station button.** A private link per stylist for a phone or tablet at the chair. One big button finishes the visit and calls the next guest. - **The TV by the door:** now calling, up next, the current wait and a QR code for the guest who just walked in, in your colors and logo. Turn on spoken call-ups for a loud room. - **Free to step out.** Her place lives on her phone, with a leave-now nudge. If she is called and does not come up, tap "Are you still coming?" and she answers 2, 5 or 10 minutes. - **A line that runs itself.** Set your hours and the line opens and closes on its own, stopping walk-ins a set time before close. A cap makes the join page say the line is full. - **Kiosk mode** on a tablet at the desk that never keeps one guest's details for the next. ### Events, regulars and rebooking Pro - **Online booking** for a prom party or bridal blowouts, with deposits or a card on file, reminders 24 hours and 1 hour before and a refund cutoff you set. - **Group bookings:** one guest books for herself and up to 4 others, back-to-back or at the same time. - **Memberships and packages:** a monthly blowout club or a prepaid series of blowouts, with the member discount taken off at checkout. - **Loyalty stamp cards** in your bar's colors, with a free blowout when the card fills. - **Standing appointments** weekly or every two weeks for the Thursday regular. - **Flash sales:** a lower price on the booking page for a window you set, like a slow Tuesday morning. - **Overdue regulars and one-tap rebook** to bring back the guest who has not been in for her usual gap. ### Checkout and the team - Cash, a pay link or QR on her phone, a saved card or a Stripe card reader, with tip buttons you set. - **Retail with stock:** dry shampoo, heat protectant and brushes on the same bill, with product commission per stylist. - **Tips tracked for each stylist,** plus commission, tip pools and payroll files on Pro. - **Reviews.** After the visit she rates it 1 to 5, and every guest is offered your Google review link. - **Insights.** Busiest hours by weekday and hour, walk-ins, people who left the line and quoted versus real waits. - **Import your client list** from your old system or contacts, up to 50,000 clients, with notes, birthdays and tags mapped from your columns. - **Seven languages** on the join screens, following the language her phone is set to, so a guest reads her place and wait in her own words. ## A Friday before prom with NextUp Walk-in An example day, hour by hour, with the line on everyone's phone. - 9:00 The line opens on its own. Four booked blowouts are on the calendar, and two walk-ins join before the first dryer is hot. - 11:30 A regular joins from her office. She picks "Anyone", her phone shows 25 minutes, and she walks over. - 1:00 The lunch hour. Six guests join in twenty minutes, and the staff screen shows the order. The front desk greets, and nobody counts heads. - 2:15 Two dryers go quiet within a minute of each other. The staff screen shows who is first and second in line, and two taps call them in order. - 3:00 A stylist posts that she is running behind. Everyone waiting for her sees it, and two switch to a stylist who is free. - 4:00 A prom group of five joins on one ticket, each with her own service, and the photos they added are on it. - 5:15 The line reaches the cap. The join page says the line is full, and later guests book for tomorrow. - 6:00 The line stops taking walk-ins ahead of close. The last guest is called, and no one is promised a time that cannot happen. - 7:00 Close-out: cash counted, tips recorded for each stylist, product sales recorded. - Monday The summary email shows the busiest hours, average wait, walk-outs and top services. ## See NextUp Walk-in set up for blowout bars Six screens, one system, always in sync — styled the way your customers and team will actually see it. ## Why blowout bars move off the clipboard - **From a sign-in sheet:** the order is visible to everyone, and the front desk stops being the queue. You finally see how many people left the line. - **From an appointment-first app:** those are built around the book. This gives drop-in guests a real line beside it, a QR code at the door and a live wait on her phone. On Pro you keep online booking, deposits and reminders. - **From a phone line:** the question of how long a blowout takes right now is answered on the join page, with a live wait for each stylist, instead of by whoever reaches the phone first. - **A wait built for short services:** every minute counts when a service is 45 minutes. Per-stylist times keep the number honest. - **Your guests stay yours:** your booking page shows only your bar. There is no marketplace listing another blowout bar next to you. - **Switching offer:** your first month free on monthly billing with the code **SWITCH**, and you import your client list yourself in a few minutes. [See the switching guides](https://nextupwalkin.com/switching). [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) More for this kind of business Also built for **Comparing waitlist apps?** See how NextUp Walk-in compares with other booking apps: price per location, texts included, and who each app is actually built for. [See comparison](https://nextupwalkin.com/compare) ## Blowout bars: common questions What is a blowout bar walk-in app? It is a waitlist and check-in for blowout bars that take drop-ins. A guest scans a QR code or taps a link, picks a blowout, an updo or a braid and a stylist, and watches her place and wait on her phone. Your staff call the next guest from any tablet, and the TV shows the line. Is there a waitlist app for blowout bars? Yes. NextUp Walk-in runs the drop-in line on every plan, with a wait built from each service's minutes and each stylist's own times. Appointments, deposits and reminders sit beside it on the Pro plan. How do I handle the rush before prom and weddings? Set a cap so the join page says the line is full, stop walk-ins a set time before close, and take bookings for prom parties on Pro with deposits. A group of up to five can join on one ticket, and Insights shows your busiest hours. Can guests check in without downloading an app? Yes. They scan your QR code or tap your link and join in their phone's browser with a name and nothing else required. They can also join from your Instagram bio or Google profile before they leave the office. Can I put the wait on a TV in the bar? Yes. A TV with an HDMI port and a small streaming device shows who is being called, who is next and the current wait, with a QR code for walk-ins. It runs in your colors and logo, and spoken call-ups can be turned on. Can I run walk-ins and appointments at the same time? Yes, on Pro. Booked guests sit on the calendar, and drop-ins join the line beside them. A cancelled appointment time can be offered to the first walk-in it fits. How do I keep the wait honest when services are only 45 minutes? Set each service's minutes and each stylist's own times. In services mode the wait adds up each guest's choices and counts how long current visits have been going. Insights then compares quoted waits with real ones. Can guests leave and come back when it is their turn? Yes. Her place lives on her phone with a leave-now nudge, so she can shop or sip a coffee next door. If she is called and does not come up, tap "Are you still coming?" and she answers 2, 5 or 10 minutes. Can I sell a monthly blowout membership? Yes, on the Pro plan. A membership renews monthly, includes the visits you set and takes the member discount off at checkout. You can also sell prepaid packages and loyalty stamp cards on Pro. Can a group join the line together? Yes. With "Add someone" one guest joins on behalf of up to four others, each with her own service and stylist (or Anyone). On Pro the same works for bookings: one guest books for herself and up to 4 others, back-to-back or at the same time. How do I rotate guests between stylists? Guests who pick a person join the line for that stylist and see her own wait. Guests who pick "Anyone" go in the shop-wide line, and for the first one the staff screen suggests the on-duty stylist who does the service and is free soonest. It is only a suggestion: nobody is assigned until you call. NextUp Walk-in does not keep a turn count, so a bar that rotates by turns keeps its tally as it does now. Can guests send a photo of the style they want? Yes. A guest sends up to 3 reference photos when she joins or books, and the stylist sees them on the ticket. You can switch this off for a location, and your Lookbook lets her pick from your own styles. How do I see how many guests left the line? Insights shows walk-ins, people who left the line, no-shows and quoted versus real waits by weekday and hour. That puts a number on the guests who looked at the crowd and walked out. Can I sell dry shampoo and heat protectant at checkout? Yes. Products go on the same bill as the blowout, stock drops as you sell and product commission is recorded for each stylist. Pay by cash, a pay link or QR on her phone, a saved card or a Stripe card reader, with tip buttons you set. Can I show examples of my blowouts and updos? Yes. Your Lookbook holds photos of your finishes in sections, and a guest picks one from the grid when she joins, so the stylist sees the pick on the ticket. The Our work gallery on your Check-in Page holds up to 24 photos, and each stylist page holds up to 12. Can guests read the screens in Spanish or another language? Yes. The join screens come in seven languages and follow the language her phone is set to, so a guest sees her place and wait in her own words. ## Keep the dryers busy and the front desk calm. Set up your first location in about two minutes. Your line can be live before your next walk-in. [Start your free trial](https://nextupwalkin.com/signup) [Get set up with us](https://nextupwalkin.com/contact?topic=setup) --- # Brow & Lash Studio Waitlist App | NextUp Walk-in Source: https://nextupwalkin.com/industries/brow-lash-studios > Mall shoppers join your brow bar line by phone, keep shopping and come back when it's their turn. Tint checks signed first. Lash lifts on Pro. Free trial. # Walk-in waitlist app for threading and brow bars Ten-minute threading, without ten people standing at the counter. Shoppers join from the QR on your counter or the kiosk tablet, pick brow threading, a tint or a lash lift, and keep shopping. Their phone shows their place, and your artists stay in the chair. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) No card? [Start on Free](https://nextupwalkin.com/signup?plan=free): 1 location, 50 check-ins a month. **Lexi**, your guide for brow & lash studiosWalk-in hour, from the brow chair. - Built for mall kiosks - No app - Tint check signed first Now Calling Meera P. **Sana**is ready for you Up Next - 1Noor L. - 2Lia R. ~8 min Current Wait ~8 min Scan to join the line 4 PM73° 5 PM71° 6 PM68° Sound onNextUp LLC On the TV First nameLiaMobile (Optional)(555) 555-0123Who would you like?AnyoneSanaJoin the line YOU'RE IN LINE#3LiaAbout 8 min. Watch the TV for your name. At the door 9:41 Walk to Luis - Straight ahead16 ft - Turn right10 ft - Turn left4 ft - Station 9, on the right Not where you are? You YouYour routeStation 9 I'm on my wayI'm here 9:41 Your spot#2About **8 min**· around 3:40 PM1 person ahead of you This page updates live. Feel free to step out. In line as Lia R. Leave the line Arch & Thread Brow Bar Lia R. You're up!**Sana** is ready for you.Head to the front now. Running late?Let Arch & Thread Brow Bar know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it On their phone ## Watch it in a minute See NextUp Walk-in set up for brow & lash studios. [Try a demo](https://nextupwalkin.com/try-demo)A shop that is already set up. No sign-up and no card.Read the transcript A Saturday at the brow and lash studio, and walk-ins keep coming in, hoping to squeeze in. Every minute at the desk is a minute away from the chair. Customers scan a code at the door and join your line from their own phone. No app to download, and no account to make. They can browse nearby, and come back when it's their turn. The TV in your lobby shows who's up next, and an honest wait, so nobody has to ask how much longer. Lexi calls the next client with a tap, starts the service, and finishes up, with the TV letting everyone know. Start with a list of services made for brow and lash studios, and NextUp Walk-in uses their times to keep every wait honest. Insights show your busiest days and hours, your average wait, and how many clients you served, so you know when to put another artist on the schedule. At our demo studio, Lexi's next client is already on the way, and the lobby stays quiet. Yours can run the same way. Try our live demo line at nextupwalkin.com/demo, and start your fourteen-day free trial. ## What the counter deals with today Where the time goes today, before anything changes. **Lexi**Walk-in hour, from the brow chair.Illustrated character - ### A crowd at a small counter that blocks the mall walkway. - ### Shoppers who won't wait without knowing how long. - ### Quick and long services mixed: a 5-minute upper lip behind a 75-minute lift and tint. - ### Tint and lift allergies asked out loud, or not at all. - ### One artist everyone wants ## How NextUp Walk-in helps What changes once the line lives on a phone, not on paper. 1 ### Shop while you wait Guests hold their spot from their phone and come back when their phone shows they are next. 2 ### A wait that fits the service Set your average service and how many artists are on; the estimate follows the line. 3 ### Check-in at the kiosk A tablet at the counter lets guests join without talking to anyone first. ## Built for brow & lash studios The parts of NextUp Walk-in brow & lash studios use most. Open one for the pictures. - [LookbookEvery planPut photos on the services you list.](https://nextupwalkin.com/features/lookbook) - [Calendar and online bookingProCustomers book a time from your Check-in Page.](https://nextupwalkin.com/features/calendar-and-online-booking) - [No-show protectionProAsk for a card on file or a deposit when someone books.](https://nextupwalkin.com/features/no-show-protection) - [Commissions and tip poolsProSet a commission rate for each person and share a location’s tips across the team.](https://nextupwalkin.com/features/commissions-and-tip-pools) - [Memberships and packagesProSell memberships billed monthly or yearly, and prepaid packages redeemed one visit at a time.](https://nextupwalkin.com/features/memberships-and-packages) - [LoyaltyProA digital stamp card in your colors, font and logo, with a reward you choose.](https://nextupwalkin.com/features/loyalty) ## How NextUp Walk-in runs your studio Every feature here is in NextUp Walk-in today. The ones marked Pro come with NextUp Walk-in Pro; the rest are on every paid plan. [Compare plans](https://nextupwalkin.com/pricing). ### The line Every plan - **Join and keep shopping.** Their place lives on their phone, and they come back when they're next. - **Kiosk mode** on any tablet at your counter, which never keeps one guest's details for the next. - **Pick services and add-ons:** brow threading, upper lip, chin, full face, brow tint and lamination, lash lift, lash lift and tint, lash tint, with tint and shaping add-ons. Each counts for its own time. - **Their favorite artist or "Anyone",** with each artist's own wait. - **Group arrivals** on one ticket (up to five people), for friends before an event. - **The TV** shows who's in the chair and who's next. ### Safety before the chair - **Tint, lift and lamination check** from the starter (pregnancy or nursing, eye surgery or infection in the last 6 weeks, retinoids, Accutane or lash serums, tint, adhesive or latex allergy), signed on their phone before they join. Ask once, once a year or every visit. - **Filed on the client.** The signed answers sit on her profile with the date and time, so the artist can read them before the chair. - **A patch-test record.** Log the service, the date, the result (negative, positive or pending) and a note under Trade details. A positive result is flagged first on the staff screen when she is called. Nothing forces a test before a service and a result has no expiry date, so the artist still decides. - **An allergy flag on the lash record.** Tick Allergy and it shows first on the staff screen, ahead of the other details. ### Booked lash lifts and laminations Pro - **Online booking** with deposits or a card on file, reminders 24 hours and 1 hour before (email now, text once live), and a refund cutoff you set. - **Standing appointments** weekly, every two weeks or monthly. ### Bring them back - **Memberships (Pro):** a monthly threading club with a set number of visits included each month and a member discount at checkout. - **Loyalty stamp cards (Pro):** every 10th thread free. - **Rebooking reminder emails** three to four weeks after a visit. - **Email campaigns and flash sales (Pro)** with brow-and-lash templates. - **Ratings with your Google review link.** ### Checkout and team (not another POS) Cash, a pay link or QR, a saved card or a Stripe S700 reader; tips to each artist; products such as brow gel with stock. Commissions, tip pools, booth rent and payroll files (Pro). Multiple locations, so each mall kiosk runs its own line from $19 a month after the first on Walk-in. NextUp Walk-in's card fee is 0.5% of card payments, never on tips, at most $1 a payment, on top of Stripe's processing fee. ### Fills and the record - **Full sets and fills as separate services,** each with its own length, price and deposit. - **A fill window.** Mark a fill as following a full set within, say, 21 days. Past that, the booking is blocked or the client is told it is a new set and can book the full set (Pro, for booked appointments). - **Processing time for a lift or a set.** Split a service into the active part and the wait, so the artist is free for another guest while it sits (Pro, for booked appointments). - **A lash record on every client.** Style, curl, length, an allergy flag and map notes, kept under Trade details so the next artist repeats the last set. It is text, not a drawn map. - **Aftercare by email.** Write the aftercare on a service, and it is emailed an hour after the visit, to an address the client gave. - **"Last time" photos (Pro).** Up to 3 photos and a note per visit, added after the client taps to say a photo is okay. - **Book the next fill before she leaves (Pro).** "Book their next visit" on the Done banner opens up to 3 open times near the client’s own rhythm, and Overdue regulars lists clients past their usual gap. ### Smarter waits Every plan - **Best time to come today.** The Check-in Page shows the lowest expected wait by quarter-hour for the rest of today, from the same weekday over the last 8 weeks and the live line, so someone with time to spare comes when it is quietest. - **Each brow artist's own wait.** When clients choose who serves them, the Check-in Page shows every brow artist's wait next to their name, plus "First available". Once called, they see a range ("called in about 15–25 min") worked out from each person's real service times. - **"Tell me when the wait is shorter."** When the wait is over 10 minutes, a customer can ask to be told when it drops, by email. - **Family tickets.** Friends booking brows together check in once. Each gets her own place, service and artist. - **Overflow between locations.** If another of your locations nearby has a much shorter wait for the same services, the join page offers a move there and keeps the customer’s place fair. For businesses with more than one location, so on paid plans (Free is one location). - **Seven languages for customer screens:** English, Spanish, Vietnamese, Korean, Portuguese (Brazil), Haitian Creole and Simplified Chinese. The newest six are machine-drafted, and corrections are welcome. ### On the floor - **A button at each brow artist's station.** Every team member gets a secret link to open on a spare phone or tablet at their station. One big button finishes the current visit and calls the next client, hands free. - **A page for each brow artist.** A team member with a booking handle gets a public page with their photo, services and prices, and the live wait or booking. - **Visit photos and "Last time" (Pro).** Up to 3 photos and a note per visit, added after the client says OK to a photo: the shape, lash map and product notes from last time. It shows on the Staff Screen when they are called. - **On the TV (all opt-in):** a full-screen "You’re up!" with the first name, the team member’s photo and a chime; spoken call-ups in English or Spanish; a large-text, high-contrast view; and rotating content between calls (the wait, flash sales (Pro), recent 4 and 5 star reviews, the best time to visit). The Apple TV and Roku apps show the spotlight, chime and rotating wait, sales and review cards; spoken call-ups, the large-text view and the best-time slide are on the web TV. ### Bring regulars back - **Overdue regulars (Pro).** Brows and lashes need touching up on a rhythm, so a client overdue for her fill shows up in a list. Clients past their usual gap with nothing booked, most overdue first, one tap to reach out by email (only to those who opted in). - **One-tap rebook (Pro).** At checkout and on the Done banner, "Book their next visit" offers the 3 open times nearest the client’s own rhythm, with the same services and person. - **Loyalty streaks and tiers (Pro)** on top of stamp cards: on-schedule streaks and tiers you name, with a perk for each. - **Client referrals (Pro, off until you switch them on).** "Give a friend $5 off, get $5 store credit", paid for by you, with a yearly cap per client. - **First-visit certificate** (every plan). A printable, shareable certificate for a client’s first visit. ### Licences, cleaning and insight - **Licences and insurance for each team member,** with expiry reminders: esthetician licence and cosmetology licence, and booth renter or liability insurance. - **A cleaning log** for each location, from a starter list for this trade (disinfect tools between clients, clean stations, change towels), ticked off per shift and printable for an inspector. - **Ask about your business (Pro).** Plain-language questions about your own numbers, from Help, like "Which day was slowest last month?". - **How you compare (Pro):** your median wait, no-show rate, rebook rate and average ticket against other brow and lash studios of your size, over 90 days. - **Suggested team on duty and review themes (Pro),** plus a weekly "This week, try" on every plan with up to three actions from your numbers. ## The lash record, with the allergy flag first The artist reads style, curl and length before the chair, and an allergy or a positive patch test shows first. **Trade details**Pets, vehicles, formulas and other details your team keeps. - ! Allergy **Lash map**Edit Style Hybrid, natural Curl C Length 9 to 12 mm Map notes Shorter at the inner corner **Patch test: Lash lift**Edit Service Lash lift Date 10/09/2026 Result Negative + Add lash map+ Add patch test ## A Saturday at the mall with NextUp Walk-in An example day, hour by hour, with the line on everyone's phone. - 11:00 Mall opens. Four shoppers scan the counter QR and keep walking. - 11:10 The first artist seats a threading guest. 12 minutes, done. - 12:30 A lash lift and tint guest signs the tint check on her phone before she joins. - 12:45 The artist opens her profile: the signed tint check is there, and the note from her last lift says which curl she liked. - 2:00 Busiest hour. The line cap holds it at 15, and the TV shows the wait. - 3:00 A member gets her monthly threading at the member price. - 4 weeks later A rebooking email brings her back. ## See NextUp Walk-in set up for brow & lash studios Six screens, one system, always in sync — styled the way your customers and team will actually see it. ## Why switch to NextUp Walk-in - **Built for walk-ins at a counter,** where most salon software is built around appointments. - **Every location priced on its own,** so a second kiosk is $19 a month on Walk-in. - **No marketplace listing your competitors** next to you. - **From a salon app:** keep the booking (Pro) and add a real counter line. We keep a patch-test record, an allergy flag and a lash record with style, curl and length; we do not force a test before a service or draw a lash map. [See the comparisons](https://nextupwalkin.com/compare). - **Switching:** your first month free on monthly billing with the code **SWITCH**. Import your client list yourself in a few minutes. [See the switching guides](https://nextupwalkin.com/switching). [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) More specific to brow & lash studios Related trades Also built for **Comparing waitlist apps?** See how NextUp Walk-in compares with other booking apps: price per location, texts included, and who each app is actually built for. [See comparison](https://nextupwalkin.com/compare) ## How NextUp Walk-in compares Price, the walk-in counter and the safety forms, side by side, with the lash records we do not keep. FeatureNextUp Walk-inSalon apps with a marketplacePremium salon suites Monthly price, studio of three artists$29 for the line, TV and kiosk, or $59 on Pro with booking (3 team members included)About $50 to $70 ([published pricing](https://nextupwalkin.com/compare), [published pricing](https://nextupwalkin.com/compare), [published pricing](https://nextupwalkin.com/compare))About $140 to $150 ([published pricing](https://nextupwalkin.com/compare), [published pricing](https://nextupwalkin.com/compare)) Walk-in line for a counter or mall kiosk✓ (every plan)A waitlistA waiting room or waitlist Quick and long services in one honest wait✓ (every plan)Not foundNot found Tint, lift or lamination check before the visit✓ signed on the phone; once, yearly or every visit✓✓ Patch-test record with result, flagged when positive✓ (every plan); not forced per service, no expiry✓ on someNot confirmed Allergy flag shown when the client is called✓ (every plan)On someOn some Lash record: style, curl, length, map notes✓ (every plan), typed in, not drawnNotes and formsCharting and image markup on some Fill window: a late fill is a new set✓ (Pro): blocked or warnedNot foundNot confirmed Memberships for threading or fills✓ (Pro)✓✓ Several locations, each with its own line✓ ($19 a month after the first on Walk-in)Priced per team memberPriced per location Fee on a client the marketplace bringsNone (the card fee still applies)Some take 20% to 30% of a new client’s first visitNot a marketplace Prices from each vendor’s published pricing page, checked October 26, 2026; the three-artist totals are our arithmetic from those pages. Lash-only tools are not compared because their prices are not checked. Named, linked comparisons are on the compare pages. ## Brow & lash studios: common questions Can mall shoppers keep shopping while they wait? Yes. They join from their phone, see their place live, and come back when they're next. Can guests check in at a tablet at our counter? Yes. Kiosk mode turns any tablet into a check-in screen, and it never keeps one guest's details for the next. How accurate is the wait for quick threading and waxing? With service selection on, each service counts for its own time, using each artist's own times. Can guests sign a tint or lash lift check first? Yes. Start from the tint, lift and lamination template, and make it required. It's signed on their phone before they join. Can I book lash appointments and take walk-ins at the same time? Yes, with NextUp Walk-in’s Pro plan. Bookings sit beside the walk-in line, with deposits and reminders. Can I sell a monthly threading membership? Yes, with NextUp Walk-in’s Pro plan. Memberships renew monthly, include the visits you set, and take the member discount off at checkout. Can each kiosk have its own line? Yes. Each location runs its own line, TV and kiosk. Can I require a patch test before a lash lift? You can require the tint, lift and lamination form before a guest joins or books, and it is filed on her profile with the date. You can also log a patch test (service, date, result), and a positive result is flagged first on the staff screen. A test is not forced before a particular service and a result has no expiry date. Can I keep a lash map, curl and length for each client? Yes. Each client has a lash record under Trade details: style, curl, length, an allergy flag and map notes. On Pro add up to 3 photos and a note to each visit. It is written down, not a drawn map. How much does a brow bar waitlist app cost? The Walk-in plan is $29 a month for your first location and $19 for each additional one, with the TV screen and the door tablet. Pro, at $59 and $39, adds appointments, deposits, memberships, commissions and payroll. Both include 3 team members per location, then $10 a month each. The 14-day free trial includes every Pro feature. A card is needed to start, but nothing is charged until the trial ends, when the plan is charged unless you cancel first. There is also a Free plan: 1 location, 1 team member and 50 check-ins a month, and no card needed. ## Your counter, without the crowd. Set up your first location in about two minutes. Your line can be live before your next walk-in. [Start your free trial](https://nextupwalkin.com/signup) [Get set up with us](https://nextupwalkin.com/contact?topic=setup) --- # Car Inspection Station Queue App | NextUp Walk-in Source: https://nextupwalkin.com/industries/car-inspection-stations > A first-come queue and lobby TV for car inspection stations: drivers join from their car and watch the lane move on their phone. # Car inspection station queue and waitlist app Short jobs, a line out the door, and nobody sure whose turn it is. NextUp Walk-in gives an inspection station a live first-come line. Drivers scan a sign, pick the inspection, add their vehicle details and wait in the car with a wait that updates as lanes finish. Your inspectors call the next car from a tablet, and the TV shows the order. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) No card? [Start on Free](https://nextupwalkin.com/signup?plan=free): 1 location, 50 check-ins a month. **Ines**, your guide for car inspection stationsA busy inspection day, from the test lane. - No app for drivers - First come, first served on screen - Wait in the car, not the lane Now Calling Dana R. **Mike**is ready for you Up Next - 1Tom B. - 2Faye L. ~20 min Current Wait ~20 min Scan to join the line 4 PM73° 5 PM71° 6 PM68° Sound onNextUp LLC On the TV First nameFayeMobile (Optional)(555) 555-0123Who would you like?AnyoneMikeJoin the line YOU'RE IN LINE#3FayeAbout 20 min. Watch the TV for your name. At the door 9:41 Walk to Luis - Straight ahead16 ft - Turn right10 ft - Turn left4 ft - Bay 9, on the right Not where you are? You YouYour routeBay 9 I'm on my wayI'm here 9:41 Your spot#2About **20 min**· around 3:40 PM1 person ahead of you This page updates live. Feel free to step out. In line as Faye L. Leave the line Summit Auto Service Faye L. You're up!**Mike** is ready for you.Head to the front now. Running late?Let Summit Auto Service know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it On their phone ## Watch it in a minute See NextUp Walk-in set up for car inspection stations. [Try a demo](https://nextupwalkin.com/try-demo)A shop that is already set up. No sign-up and no card.Read the transcript Saturday morning at the shop, and the waiting room is full. Every customer wants to know how long it will be, and every minute spent answering is a minute not spent fixing cars. Customers scan a code at the counter and join your line from their own phone. No app to download, and no account to make. They can wait in the car, and come back when it's their turn. The TV in your waiting room shows who's up next, and an honest wait, so the counter stops answering how much longer. Ray calls the next customer with a tap, starts the job, and finishes up. No clipboard, and no shouting across the shop. Start with a list of services made for auto shops, and NextUp Walk-in uses their times to keep every wait honest. Insights show your busiest days and hours, your average wait, and how many customers you served, so you know when to put another tech on the floor. At our demo shop, Ray's next customer is already on the way, and the counter stays quiet. Yours can run the same way. Try our live demo line at nextupwalkin.com/demo, and start your fourteen-day free trial. ## What the inspection lane deals with when a lot of drivers come due at once Where the time goes today, before anything changes. **Ines**A busy inspection day, from the test lane.Illustrated character - ### A deadline sends everyone at once Drivers who have put off the inspection show up together as their due date nears. The line goes around the block, and the ones who arrived at 8:00 and the ones who arrived at 8:40 both think they were first. The inspector does not have time to referee, and every minute spent on it is a minute not spent in the lane. - ### The job is short, so the wait feels longer than the work A short inspection does not seem to deserve a long wait. Drivers watch the clock, count the cars ahead, and decide whether to leave, and the ones who leave are often the ones who come back angrier on the last possible day. - ### Paperwork slows every car Whatever your station asks to see before it starts, the driver has to find it and the vehicle details have to be written down. A driver fumbling in the glove box holds up the lane, and everyone behind them can see it. - ### Drivers sit in idling cars in a line they cannot see They do not know if the shop is five cars deep or twenty, so some leave and some stay for an hour. Nobody can tell you how long the last hour really was. - ### One bay and several lanes need different rules A single-bay station loses time every time a car backs out. A multi-lane station has a dozen cars at once and no clear order between them. ## How NextUp Walk-in helps What changes once the line lives on a phone, not on paper. 1 ### The order is visible First come, first served, on the TV and on each driver’s phone. The deadline rush becomes a list people can watch instead of a crowd they have to read. 2 ### Details collected before the lane Up to five questions on the join form, such as year, make, model and plate. The inspector has them when the car pulls in, not after the driver finds their paperwork. 3 ### Drivers wait where they like In the car, at the coffee shop next door, or on a bench. Their place is on their phone and the wait updates as the lanes finish. ## Built for car inspection stations The parts of NextUp Walk-in car inspection stations use most. Open one for the pictures. - [Calendar and online bookingProCustomers book a time from your Check-in Page.](https://nextupwalkin.com/features/calendar-and-online-booking) - [No-show protectionProAsk for a card on file or a deposit when someone books.](https://nextupwalkin.com/features/no-show-protection) - [LoyaltyProA digital stamp card in your colors, font and logo, with a reward you choose.](https://nextupwalkin.com/features/loyalty) - [Reviews and feedbackEvery planAfter a visit, clients leave a private rating and a comment.](https://nextupwalkin.com/features/reviews-and-feedback) - [InsightsBasic on every plan · Full on paid plansWalk-ins, waits, revenue and busy hours, compared with the period before.](https://nextupwalkin.com/features/insights) - [Google and InstagramEvery planThe Get Found Online page gives you the link, the QR code and the steps to add your line to Instagram, Google, Apple Maps and Yelp.](https://nextupwalkin.com/features/get-found-online) ## How NextUp Walk-in runs the lane, the counter and the lobby Every feature here is in NextUp Walk-in today. The ones marked Pro come with NextUp Walk-in Pro; the rest are on every paid plan. [Compare plans](https://nextupwalkin.com/pricing). ### The line Every plan - **Scan the sign from the car.** Drivers join from a QR sign at the entrance or from your Google profile, with a name only. No app, no account. - **Pick the inspection at check-in.** State inspection is on the auto starter menu beside rotations, wipers and battery tests, all editable. With the location set to estimate from chosen services, each one counts for its own time in the wait. - **Up to five questions on the join form**, such as year, make and model, plate and mileage, so the details are on the Staff Screen before the car pulls in. - **Phone-ins and walk-ups** are added from the counter tablet, so everyone is in the same line. - **The right inspector for the job.** If only some staff run a certain type of inspection, mark them, and drivers who pick that service are routed to them. - **Stop the line before close.** New cars stop being accepted a set time before closing, and you can cap the line on your busiest days. ### The lobby, the lot and the lanes - **The lobby TV** shows who is in the lane, who is next, the current wait and a QR code to join. An ordinary TV with an HDMI port and a small streaming device. The TV shows a short code that you enter in your dashboard once, and after that it shows your line on its own. - **Call the next car from a tablet.** One tap and the driver’s page and the TV show that it is their turn, which suits a one-bay station where the inspector cannot leave the lane. - **Several lanes, one line.** Set how many staff are on duty and the estimate uses that number, so a multi-lane station and a one-bay station each get a believable wait. - **"Still coming?"** is one tap on the Staff Screen when you have called a car that has not pulled up. The driver’s phone asks "Are you still coming?" and the answer shows on their row. - **Seven customer languages** (English plus six, machine-drafted) on the check-in page, the door tablet and the spot-in-line page. - **Drivers who arrive without having joined** see the QR code on the lobby TV or use the counter tablet, so the person who just pulled in at 8:55 on your busiest day is in the same order as everyone else. - **The Staff Screen shows the whole queue** on a tablet by the lane: who is in, who is next, who has stepped away and the answers each driver typed on the join form. ### Records and the next visit - **Vehicle inspection and service-due dates** kept on a customer’s profile. The Staff Screen flags a record that is expiring or expired when that driver is next in line, and a reminder goes out up to 14 days before, by email to the address on file (text once texts are live). - **Vehicle details on the profile:** year, make, model, plate, VIN and mileage, typed in, with several vehicles per customer. - **A repair authorization signed on the phone**, if you want one before work begins, filed on their profile with the time. - **A pay link or QR** so drivers pay from the car, or take cash, a saved card or a Stripe card reader at the counter. - **Insights:** cars per day, average wait, people who left the line and busiest hours by weekday, so you can staff for your busiest weeks. - **Ratings and your Google review link** after every visit, so a quick, fair experience in a busy week shows up where the next driver looks. - **Rebooking reminder emails** a set number of days after a visit, to drivers who ticked "Stay in the loop". ### If your station also repairs - **A job ticket for each car**, opened from the visit and moved with one tap through checked in, inspecting, estimate sent, approved, in progress, ready and picked up, with the driver told by email or push notification at each step that matters. - **An estimate the driver approves line by line.** If the inspector finds work your shop does, labor, parts and fee lines go to the driver’s phone, and each is approved or declined there with a typed name as the signature. - **A status page for the driver** showing the stage, the estimate and where to pick up, for that one car only. - **Where it stops.** NextUp Walk-in does not know your state’s inspection rules and does not file results with the state. The inspection, the requirements and any reporting stay with your station and the system your state uses. ## Example day: your busiest Friday with NextUp Walk-in An example day, hour by hour, with the line on everyone's phone. - 7:45 Eight cars have already joined from the Google profile. The first inspector walks in to a line, not a crowd. - 8:05 A driver scans the entrance sign from her car, picks the inspection and adds her plate. The details are on the Staff Screen before she pulls in. - 9:00 The TV shows "Priya · in the lane" with three names behind her. The inspector taps Pull in, and the next driver’s page and the TV show that it is their turn. - 10:15 A driver who walked to the bakery has been called and has not pulled up. The inspector taps "Still coming?", and the answer, "5 minutes", shows on his row. - 11:40 The Staff Screen flags a returning customer whose inspection record is expiring. The date was typed in by your staff, and the reminder email goes by that date, up to 14 days ahead. - 1:00 A multi-lane rush: five cars finish within minutes of each other, and the estimate for the driver at the end of the line drops. - 3:00 The owner caps the line for the day so nobody is told to wait past closing. - 4:15 The line stops taking new cars a set time before close, so the last driver in is one the lane can finish. - Next month Insights shows the busiest hours by weekday, so you know when to staff another lane. ## See NextUp Walk-in set up for car inspection stations Six screens, one system, always in sync — styled the way your customers and team will actually see it. ## Why inspection stations move off the paper sheet - **A deadline rush looks different when the line is on a screen.** Drivers see their place, so fewer leave in frustration and fewer argue at the door. - **Short jobs deserve honest waits.** With the location set to estimate from services, the line adds up each driver’s service and how long the current job has been running, so the number improves as the day goes on. - **You decide what it asks.** The services, the questions on the join form and the due dates on a customer’s profile are all yours to edit, and nothing on the screen claims to know your state’s rules. - **The paperwork scramble moves before the lane.** Details come in on the join form, not while the inspector waits. - **One tablet for a one-bay station.** Call the next car with a tap without leaving the lane. - **No app for drivers.** They scan, type a name and wait wherever they like. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) More for this kind of business Also built for **Comparing waitlist apps?** See how NextUp Walk-in compares with other booking apps: price per location, texts included, and who each app is actually built for. [See comparison](https://nextupwalkin.com/compare) ## Car inspection stations: common questions What is a car inspection station queue app? It is software that keeps the line of waiting drivers on a phone and a screen. Drivers join by scanning a sign, add their vehicle details, and see their place and the wait live, while your inspector calls the next car with a tap. Is there a waitlist app for car inspection stations? Yes. NextUp Walk-in has a state inspection service on its auto starter menu, a lobby TV, a counter tablet and a Staff Screen. Drivers do not need an app. How do I manage a rush at an inspection station? Start the line before you open with Google join and the QR sign, cap how many cars the line accepts, and stop new cars a set time before close. Insights shows your busiest hours by weekday so you can staff another lane when you expect the rush. Check it after a few busy weeks and the pattern is usually plain. Can drivers wait in their car instead of a lobby? Yes. Their place lives in a browser tab on their phone. They can sit in the car, walk next door, or watch the line from a bench, and they know when it is their turn. Can I collect the vehicle details before the car pulls in? Yes. Add up to five questions to the join form, such as year, make, model and plate. Your inspector sees the answers on the Staff Screen next to each driver. Does the app work for a one-bay station? Yes. A single inspector can call the next car with a tap from a tablet, and the TV shows who is in the lane and who is next. The estimate uses one working inspector. Does it work for a station with several lanes? Yes. Set how many staff are working and the estimate uses it. The line is one list for everyone, and your staff call the next car as each lane opens. What do I need for a waiting-room TV at my inspection station? An ordinary TV with an HDMI port and a small streaming device. The TV shows a short code that you enter in your dashboard once, and after that it shows your line on its own. Do drivers need to download an app? No. They scan the sign or tap your link and join in their phone’s browser. A name is enough. Can I run walk-ins alongside appointments? Yes, on the Pro plan. Online booking sits beside the walk-in line, so a booked brake job and an inspection walk-up share one screen. Can a driver step out and keep their place? Yes. Their place lives in a browser tab on their phone. If you call them and they have not pulled up, tap "Still coming?" on the Staff Screen: their phone asks "Are you still coming?" and the answer shows on their row. A no-show timer in Location settings can remove them after a set time. Can it remind customers when an inspection is due? Yes. Keep an inspection or service-due date on the customer’s profile. The Staff Screen flags it when it is expiring or expired, and a reminder email goes out up to 14 days before. The date is entered by your staff and the reminder goes by that date. Can customers check in from a QR code? Yes. Print the QR sign for your entrance or your lane. Drivers scan it, pick the inspection and join. They can also join from your Google profile before they leave home. Can drivers pay from the car? Yes. Send a pay link or show a QR code and they pay on their phone with Apple Pay, Google Pay or a card. You can also take cash or use a Stripe card reader at the counter. Can I stop the line before closing so nobody waits past the last inspection? Yes. The line stops taking new cars a set time before close, and you can cap how many it accepts on the busiest days. A driver who joins is told a wait that fits the day, not a promise you cannot keep. How do I find out when the rush hours really are? Insights shows busiest hours by weekday, average wait, cars per day and people who left the line. Look at the last few weeks and you can see which weekday and which hour to put an extra person on the lane. Does NextUp Walk-in know my state’s inspection rules? No. It runs the line, the lobby and the paperwork around the car. The inspection itself, your state’s requirements and any reporting to the state stay with your station and the system your state uses. The services, the join form questions and the due dates on a customer’s profile are whatever you set. ## Make your busiest week a quiet one. Set up your first location in about two minutes. Your line can be live before your next walk-in. [Start your free trial](https://nextupwalkin.com/signup) [Get set up with us](https://nextupwalkin.com/contact?topic=setup) --- # Car Wash & Detailing Waitlist App | NextUp Walk-in Source: https://nextupwalkin.com/industries/car-wash-detailing > Hand-wash and detail shops: drivers join from the lot, pick a package and add-ons, note scratches at drop-off and pay by link. Free trial. # Waitlist and booking app for car washes and detailers An empty lot, full bays, and no arguments about that scratch. Drivers join from the sign at your entrance, pick a wash or detail for their size of vehicle plus add-ons, and note any damage on their phone at drop-off. A job ticket tracks the car from in line to drying to ready, and the driver watches it on a status page. Full details book ahead on Pro, and the lobby TV shows whose car is in the bay. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) No card? [Start on Free](https://nextupwalkin.com/signup?plan=free): 1 location, 50 check-ins a month. **Cody**, your guide for car washes & detail shopsA sunny Saturday, from the wash bay. - Price by vehicle size - Condition noted at drop-off - Pay by link Now Calling Marcus T. **Luis**is ready for you Up Next - 1Gina L. - 2Ray P. ~20 min Current Wait ~20 min Scan to join the line 4 PM73° 5 PM71° 6 PM68° Sound onNextUp LLC On the TV First nameRayMobile (Optional)(555) 555-0123Who would you like?AnyoneLuisJoin the line YOU'RE IN LINE#3RayAbout 20 min. Watch the TV for your name. At the door 9:41 Walk to Luis - Straight ahead16 ft - Turn right10 ft - Turn left4 ft - Station 9, on the right Not where you are? You YouYour routeStation 9 I'm on my wayI'm here 9:41 Your spot#2About **20 min**· around 3:40 PM1 person ahead of you This page updates live. Feel free to step out. In line as Ray P. Leave the line Bluewave Car Wash Ray P. You're up!**Luis** is ready for you.Head to the front now. Running late?Let Bluewave Car Wash know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it On their phone ## Watch it in a minute See NextUp Walk-in set up for car washes & detail shops. [Try a demo](https://nextupwalkin.com/try-demo)A shop that is already set up. No sign-up and no card.Read the transcript Saturday morning at the car wash, and the line of cars is out to the street. Every driver wants to know how long, and your attendants are busy washing, not answering. Drivers scan a code at the entrance and join the line from their own phone. No app to download, and no account to make. They can wait in the car, and come back when it's their turn. The TV in your entrance shows who's up next, and an honest wait, so nobody has to ask how much longer. Cody calls the next car with a tap, starts the wash, and finishes up, with no clipboard and no waving cars around. Start with a list of services made for car washes and detailers, and NextUp Walk-in uses their times to keep every wait honest. Insights show your busiest days and hours, your average wait, and how many drivers you served, so you know when to put another attendant on the line. At our demo car wash, Cody's next driver is already on the way, and the entrance stays quiet. Yours can run the same way. Try our live demo line at nextupwalkin.com/demo, and start your fourteen-day free trial. ## What the lot looks like today Where the time goes today, before anything changes. **Cody**A sunny Saturday, from the wash bay.Illustrated character - ### Cars lined into the street on the first sunny Saturday. - ### Mixed jobs A 15-minute express wash and a 3-hour full detail in the same line. - ### "That scratch wasn't there before." - ### Drivers asking "how long?" every ten minutes. - ### Slow weekdays and nothing to fill them. ## How NextUp Walk-in helps What changes once the line lives on a phone, not on paper. 1 ### Wait anywhere Drivers hold their place from their phone and run an errand. Their phone shows when to pull up. 2 ### Waits and prices that know the job Each wash, detail and add-on has its own time, and a car, an SUV or a truck can have its own price and minutes, so the quote follows what is actually in line. 3 ### Details on the calendar With NextUp Walk-in’s Pro plan, book details and ceramic coatings as appointments beside the walk-in line, with reminders before each one. ## Built for car washes & detail shops The parts of NextUp Walk-in car washes & detail shops use most. Open one for the pictures. - [Memberships and packagesProSell memberships billed monthly or yearly, and prepaid packages redeemed one visit at a time.](https://nextupwalkin.com/features/memberships-and-packages) - [LoyaltyProA digital stamp card in your colors, font and logo, with a reward you choose.](https://nextupwalkin.com/features/loyalty) - [Reviews and feedbackEvery planAfter a visit, clients leave a private rating and a comment.](https://nextupwalkin.com/features/reviews-and-feedback) - [InsightsBasic on every plan · Full on paid plansWalk-ins, waits, revenue and busy hours, compared with the period before.](https://nextupwalkin.com/features/insights) - [Gift cardsProIssue prepaid gift cards in seconds.](https://nextupwalkin.com/features/gift-cards) - [Google and InstagramEvery planThe Get Found Online page gives you the link, the QR code and the steps to add your line to Instagram, Google, Apple Maps and Yelp.](https://nextupwalkin.com/features/get-found-online) ## How NextUp Walk-in runs your shop Every feature here is in NextUp Walk-in today. The ones marked Pro come with NextUp Walk-in Pro; the rest are on every paid plan. [Compare plans](https://nextupwalkin.com/pricing). ### The line Every plan - **Join from the lot or before they leave home,** from the entrance sign or your Google profile. Their place and the wait live on their phone, so they can grab lunch. - **Packages and add-ons:** express, full-service and hand wash; interior detail, full detail and ceramic coating; tire shine, hand wax, pet hair removal and headlight restoration (starter menu, editable). Each counts for its own time and price. - **Price and time by vehicle size.** Give a service options (the car-wash starter offers car, SUV or crossover, truck or van, and oversized, each with its own price and minutes, all editable). The driver picks theirs when they join, the kiosk, the staff screen or online booking asks the same, and the line shows “Full detail - SUV”. - **A regular’s own price.** Set a price or length for one customer on one service (“Dana’s hand wash is $25”) and it beats the option price at every step. It never touches anyone else. - **Ask what you need:** up to five questions (year, make, color, plate). - **Line cap and closing time** stop late joins for a long detail. - **The lobby TV** shows who's in the bay and who's next, with a QR to join and the local forecast. ### Condition at drop-off - **Vehicle condition form** from the car-wash starter: year, make and color, plate, existing scratches, dents and chips, "valuables taken out", and the OK to the quoted work with a promise to ask before anything extra. Signed on their phone and filed on their profile. Skip it for express washes. ### Job tickets and the status page Every plan - **A ticket for each car,** opened from the visit. One tap moves it from in line to in service, drying and ready, and the driver is told by email or push notification. The driver’s private status page, no login, shows the stage and where to pick up. - **A condition check on the ticket:** dents or scratches, chips or cracks in glass, wheels and trim, rated and noted with photos, and shown to the driver. This is the proof for “that scratch wasn’t there before”. - **Vehicle and plate on the ticket,** and a vehicle record on the customer’s profile (several if they bring several), typed in. There is no plate reader. - **Extra work as estimate lines.** A tech who finds pet hair or a stain can send it as a line the driver approves or declines on the status page, with a typed name as the signature. Approved lines go on the bill in one tap. ### Members at the counter - **Find a member by phone** at the counter or on the Staff Screen, and see their plan, the washes left and their member discount at checkout. - **Renews on its own.** Members pay monthly by card, and a member can stop their own renewal from their account. - **What it doesn't do:** no plate or RFID reading at the lane, no tunnel controller or conveyor link. Members are found by phone, not by their windshield tag. ### Photos and proof - **Before and after photos (Pro).** Up to 3 photos and a note per visit, added after the driver says OK to a photo, so a chip on the hood is on file before the work begins. Photos on a job ticket (every plan) sit on the condition check. - **Ratings with your Google review link** after every visit, and a Monday summary email with the week's numbers. - **Seven customer languages** (English plus six, machine-drafted) on the check-in page and the spot-in-line page. ### Booked details Pro - **Online booking** for full details and coatings, with deposits or a card on file, a refund cutoff, no-show fees, and reminders 24 hours and 1 hour before (email now, text once live). - **Bays as a rule.** Mark a service as needing a bay (the starter has “Needs a bay”), add your bays, and a booked time is only offered when a bay is free for the whole job. The walk-in line does not check bays. - **Flash sales (Pro)** like "Wednesday interiors 20% off" on the booking page. ### Bring them back - **Memberships (Pro):** a monthly wash club with washes included and a member discount, sold on your sign-up page. - **Prepaid packages (Pro):** "5 hand washes". **Loyalty stamp cards (Pro).** - **Rebooking reminder emails** and **email campaigns with car-wash templates (Pro).** - **Ratings with your Google review link.** ### Checkout and team (not another POS) Cash, a pay link or QR, a saved card or a Stripe S700 reader. Tips to each detailer, or a **tip pool (Pro)** by hours, which suits wash crews. Air fresheners and products with stock, sales tax per location, end-of-day close-out, commissions and payroll files (Pro). NextUp Walk-in's card fee is 0.5% of card payments, never on tips, at most $1 a payment, on top of Stripe's processing fee. ### Smarter waits Every plan - **Best time to come today.** The Check-in Page shows the lowest expected wait by quarter-hour for the rest of today, from the same weekday over the last 8 weeks and the live line, so someone with time to spare comes when it is quietest. - **"Tell me when the wait is shorter."** When the wait is over 10 minutes, a customer can ask to be told when it drops, by email. - **Family tickets.** A household with two cars checks in once. Each car gets its own place and package. - **Overflow between locations.** If another of your locations nearby has a much shorter wait for the same services, the join page offers a move there and keeps the customer’s place fair. For businesses with more than one location, so on paid plans (Free is one location). - **Seven languages for customer screens:** English, Spanish, Vietnamese, Korean, Portuguese (Brazil), Haitian Creole and Simplified Chinese. The newest six are machine-drafted, and corrections are welcome. ### On the floor - **A button at each detailer's station.** Every team member gets a secret link to open on a spare phone or tablet at their station. One big button finishes the current visit and calls the next customer, hands free. - **Visit photos and "Last time" (Pro).** Up to 3 photos and a note per visit, added after the customer says OK to a photo: photos of scratches and stains at drop-off, and the package you did. It shows on the Staff Screen when they are called. - **On the TV (all opt-in):** a full-screen "You’re up!" with the first name, the team member’s photo and a chime; spoken call-ups in English or Spanish; a large-text, high-contrast view; and rotating content between calls (the wait, flash sales (Pro), recent 4 and 5 star reviews, the best time to visit). The Apple TV and Roku apps show the spotlight, chime and rotating wait, sales and review cards; spoken call-ups, the large-text view and the best-time slide are on the web TV. ### Bring regulars back - **Overdue regulars (Pro).** Details come every few months, so a customer overdue for one shows up in a list. Clients past their usual gap with nothing booked, most overdue first, one tap to reach out by email (only to those who opted in). - **One-tap rebook (Pro).** At checkout and on the Done banner, "Book their next visit" offers the 3 open times nearest the client’s own rhythm, with the same services and person. - **Loyalty streaks and tiers (Pro)** on top of stamp cards: on-schedule streaks and tiers you name, with a perk for each. - **Client referrals (Pro, off until you switch them on).** "Give a friend $5 off, get $5 store credit", paid for by you, with a yearly cap per client. - **First-visit certificate** (every plan). A printable, shareable certificate for a client’s first visit. ### Licences, cleaning and insight - **Licences and insurance for each team member,** with expiry reminders for booth renter or liability insurance and anything else you track. - **A cleaning log** for each location, from a starter list for this trade (shop safety walk-through, spill check, exits and fire extinguishers clear), ticked off per shift and printable for an inspector. - **Ask about your business (Pro).** Plain-language questions about your own numbers, from Help, like "Which day was slowest last month?". - **How you compare (Pro):** your median wait, no-show rate, rebook rate and average ticket against other car washes and detailers of your size, over 90 days. - **Suggested team on duty and review themes (Pro),** plus a weekly "This week, try" on every plan with up to three actions from your numbers. ## A Saturday with NextUp Walk-in An example day, hour by hour, with the line on everyone's phone. - 8:00 Sunny, first warm weekend. 12 cars joined before the doors opened. - 8:20 A driver picks a full-service wash with pet hair removal and goes for coffee. - 9:00 A booked full detail drops off. The driver notes a chip on the hood on her phone, and the tech photographs it on the ticket. - 9:40 Her ticket reads “In service”. She sees it from the coffee shop, with no call to the desk. - 11:00 Line cap reached. The Check-in Page says the line is full, so cars stop queuing into the street. - 1:30 A hand-wash customer who left for lunch answers "Are you still coming?" with "20 minutes". Her place holds, and the TV shows who is next. - 2:15 A member scans in, the counter finds her by phone, and her wash comes out of the plan. No plate reader needed. - 3:00 Pickup: she pays the link from her phone, and the tip goes into the crew's tip pool. - 4:30 Insights: 41 cars, average wait 24 minutes, the busiest hour was 11. The crew's tips split by hours. - Wednesday A flash sale fills slow-day interior slots. ## See NextUp Walk-in set up for car washes & detail shops Six screens, one system, always in sync — styled the way your customers and team will actually see it. ## Why switch to NextUp Walk-in - **A live line, a job ticket with a status page and a condition form** from $29 a month per location (bookings on Pro, $59). - **Different prices for a car, an SUV and a truck?** Options on each service carry their own price and minutes, so the counter stops doing the sum in its head. - **Tip pools by hours,** made for crews. - **Switching from a detailing app?** Mobile-detailing and quote apps run $70 to $183 a month ([pricing page](https://www.urable.com/pricing), monthly billing, checked October 26, 2026) and a general field-service app starts at $49 for one user ([pricing page](https://getjobber.com/pricing/); [see the comparisons](https://nextupwalkin.com/compare)). NextUp Walk-in adds the walk-in line and the lobby TV they do not list, and costs $59 a month on Pro with memberships, packages and deposits. - **Selling a monthly wash club without tunnel hardware?** Memberships renew by card on the Pro plan, with a member discount and washes included. Tunnel systems with plate or RFID recognition are quote-only products built for conveyor lanes, and NextUp Walk-in is not one. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) Also built for **Comparing waitlist apps?** See how NextUp Walk-in compares with other booking apps: price per location, texts included, and who each app is actually built for. [See comparison](https://nextupwalkin.com/compare) ## NextUp Walk-in for hand washes and detailers For hand-wash lots, detail shops and small full-service washes. Tunnel systems with lane hardware are a different product. FeatureNextUp Walk-inMobile-detailing appField-service appTunnel systems Price, 1 location, monthly billing$29 (Walk-in) or $59 (Pro) [Price page](https://www.urable.com/pricing) from $70 (Express) [Price page](https://getjobber.com/pricing/) from $49 (Core, 1 user)No published price Live walk-in line, wait quotes and lobby TV✓Not listedNot listedNot listed Online booking with deposits✓ (Pro)✓ (Pro plan and up)✓Detail module Monthly auto-billed memberships✓ (Pro)Enterprise plan onlyNot listed✓ Unlimited plans Plate or RFID recognition at the lane—Not listedNot listed✓ Photo inspectionsCondition check with photos on a job ticket (every plan); 3 photos per visit (Pro)✓Not listedNot listed Quotes with optionsOptions by vehicle size; estimate lines on a ticket✓ (Pro plan and up)✓Not listed Prices are each vendor's published monthly price for its first plan, from the pricing pages linked, checked October 26, 2026; tunnel systems publish none. "Not listed" means we did not find it on the vendor's pages, not that it is missing. Plans change, so check before you decide. ## Car washes & detail shops: common questions Can drivers wait somewhere other than the lot? Yes. They join from their phone and watch their place live, so they can grab lunch nearby. Can customers pick a wash package and add-ons when they join? Yes. Turn on service selection, and each package and add-on counts for its own time in the wait. Can we note damage before we start? Yes. Start from the vehicle condition template. Drivers note scratches and dents and sign before drop-off, and it's filed on their profile. A job ticket adds a condition check with photos that the driver can see. Can I charge more for an SUV or a truck? Yes. Give a service options, such as car, SUV or crossover, truck or van and oversized, each with its own price and minutes. The driver picks theirs when they join or book, and the wait uses that time. You can also set a regular’s own price on a service. Can drivers see where their car is? Yes. A job ticket moves the car from in line to in service, drying and ready. The driver opens a private link on their phone, with no app or login, and sees the stage. The update goes out by email or push notification. Can we book full details and take walk-in washes at the same time? Yes, with NextUp Walk-in’s Pro plan. Bookings sit beside the walk-in line, with deposits and reminders. Can I sell a monthly wash club? Yes, with NextUp Walk-in’s Pro plan. Memberships renew monthly with the washes you include, and members are found by phone at checkout. NextUp Walk-in doesn't read plates or RFID tags. Can tips be shared across the crew? Yes, with NextUp Walk-in’s Pro plan. Tip pools split by hours, equally or by points. Is NextUp Walk-in a tunnel car wash system? No. It doesn't read plates or RFID tags, run a conveyor or gate, or take payment at a lane terminal. It is for hand-wash lots, detail shops and small full-service washes that want a line, bookings, memberships and a condition form. How do members redeem a wash without a plate reader? The counter finds the member by phone, and the wash comes out of their plan with their member discount applied. Members can stop their own renewal from their account. Can we take before and after photos? Yes. On the Pro plan, add up to 3 photos and a note per visit once the driver says OK to a photo. On a job ticket (every plan), photos attach to the condition check and the driver sees them on the status page. Does it work for mobile detailing? Not yet in the way mobile detailers need. It is built for a shop or a lot, with no customer addresses, travel fees or route lists. How much does a car wash queue app cost? The Walk-in plan is $29 a month for your first location and $19 for each additional one, with the TV screen and the door tablet. Pro, at $59 and $39, adds appointments, deposits, memberships, commissions and payroll. Both include 3 team members per location, then $10 a month each. The 14-day free trial includes every Pro feature. A card is needed to start, but nothing is charged until the trial ends, when the plan is charged unless you cancel first. There is also a Free plan: 1 location, 1 team member and 50 check-ins a month, and no card needed. ## Full bays, empty lot. Set up your first location in about two minutes. Your line can be live before your next walk-in. [Start your free trial](https://nextupwalkin.com/signup) [Get set up with us](https://nextupwalkin.com/contact?topic=setup) --- # Walk-in Chiropractic Check-in & Memberships | NextUp Walk-in Source: https://nextupwalkin.com/industries/chiropractic-clinics > Cash and membership chiropractic clinics: patients join without an appointment, sign intake by phone, and monthly plans are on Pro. Free trial. # Walk-in check-in app for chiropractic clinics No appointment needed, and no crowded waiting room either. Patients join from your QR code, a link or the front-desk tablet, sign the new-patient intake and consent on their phone, and get brought back when a doctor is ready. Monthly plans and visit packs sell themselves on your sign-up page. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) No card? [Start on Free](https://nextupwalkin.com/signup?plan=free): 1 location, 50 check-ins a month. **Dr. Cole**, your guide for chiropractorsThe morning rush, from the adjusting table. - Built for cash and membership clinics - Intake signed first - No app for patients Now Calling Chris D. **Dr. Kim**is ready for you Up Next - 1Nadia F. - 2Tom B. ~10 min Current Wait ~10 min Scan to join the line 4 PM73° 5 PM71° 6 PM68° Sound onNextUp LLC On the TV First nameTomMobile (Optional)(555) 555-0123Who would you like?AnyoneDr. KimJoin the line YOU'RE IN LINE#3TomAbout 10 min. Watch the TV for your name. At the door 9:41 Walk to Luis - Straight ahead16 ft - Turn right10 ft - Turn left4 ft - Station 9, on the right Not where you are? You YouYour routeStation 9 I'm on my wayI'm here 9:41 Your spot#2About **10 min**· around 3:40 PM1 person ahead of you This page updates live. Feel free to step out. In line as Tom B. Leave the line Align Walk-In Chiropractic Tom B. You're up!**Dr. Kim** is ready for you.Head to the front now. Running late?Let Align Walk-In Chiropractic know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it On their phone ## Watch it in a minute See NextUp Walk-in set up for chiropractors. [Try a demo](https://nextupwalkin.com/try-demo)A shop that is already set up. No sign-up and no card.Read the transcript A busy day at the chiropractic clinic, and walk-ins are waiting alongside scheduled patients. Everyone wants to know how long, and the front desk can't be in two places. Customers scan a code at the door and join your line from their own phone. No app to download, and no account to make. They can wait in the car, and come back when it's their turn. The TV in your waiting room shows who's up next, and an honest wait, so nobody has to ask how much longer. Cole calls the next patient with a tap, starts the visit, and finishes up, with no clipboard and no guessing. Start with a list of services made for chiropractic clinics, and NextUp Walk-in uses their times to keep every wait honest. Insights show your busiest days and hours, your average wait, and how many patients you served, so you know when to put another provider on the floor. At our demo clinic, Cole's next patient is already on the way, and the waiting room stays quiet. Yours can run the same way. Try our live demo line at nextupwalkin.com/demo, and start your fourteen-day free trial. ## What a walk-in clinic deals with today Where the time goes today, before anything changes. **Dr. Cole**The morning rush, from the adjusting table.Illustrated character - ### Lunch-hour and after-work rushes, with patients who only have 20 minutes. - ### New patients on clipboards slowing down the line. - ### "How long?" in a lobby that should feel calm. - ### Membership billing by hand, with failed cards and chasing. - ### Patients who drift away after their first month. ## How NextUp Walk-in helps What changes once the line lives on a phone, not on paper. 1 ### Wait in the car Patients hold their place from their phone and stay comfortable. Their phone shows when to come in. 2 ### New patients counted right A new-patient visit and a quick adjustment each count for their own time, so the estimate stays honest. 3 ### Memberships and packages With NextUp Walk-in’s Pro plan, sell monthly plans and visit packs online, look members up by phone at check-in, and take their member discount off at checkout. ## Built for chiropractors The parts of NextUp Walk-in chiropractors use most. Open one for the pictures. - [Calendar and online bookingProCustomers book a time from your Check-in Page.](https://nextupwalkin.com/features/calendar-and-online-booking) - [No-show protectionProAsk for a card on file or a deposit when someone books.](https://nextupwalkin.com/features/no-show-protection) - [Memberships and packagesProSell memberships billed monthly or yearly, and prepaid packages redeemed one visit at a time.](https://nextupwalkin.com/features/memberships-and-packages) - [LoyaltyProA digital stamp card in your colors, font and logo, with a reward you choose.](https://nextupwalkin.com/features/loyalty) - [Reviews and feedbackEvery planAfter a visit, clients leave a private rating and a comment.](https://nextupwalkin.com/features/reviews-and-feedback) - [InsightsBasic on every plan · Full on paid plansWalk-ins, waits, revenue and busy hours, compared with the period before.](https://nextupwalkin.com/features/insights) ## How NextUp Walk-in runs your clinic Every feature here is in NextUp Walk-in today. The ones marked Pro come with NextUp Walk-in Pro; the rest are on every paid plan. [Compare plans](https://nextupwalkin.com/pricing). ### The line Every plan - **Join from anywhere,** including the car or the office, and see their place live, so a lunch-break adjustment really fits a lunch break. - **Pick the visit** from the starter menu: adjustment, new-patient visit, adjustment plus therapy, re-check, kids adjustment; with e-stim, ice or heat, soft tissue and kinesio taping add-ons. Each counts for its own time. - **Their doctor or "Anyone",** with each doctor's wait. - **"Bring back" with one tap.** The patient's phone says "Head on back. The doctor will be right with you." - **The waiting-room TV** shows who's next and the wait. ### Intake and consent, before they join - **New patient intake and consent** from the chiropractic starter: what brings them in, where it hurts, car accident or work injury, osteoporosis, blood thinners, surgery or pregnancy, and consent to an exam and adjustment. Signed on their phone, filed on their profile, asked again once a year if you choose. ### Plans and packs Pro - **Memberships:** a monthly plan with adjustments included and a member discount, billed through your own Stripe account, with members found by phone at check-in. - **Visit packs:** "10 adjustments" prepaid, with uses tracked. - **A sign-up page** linked from your Check-in Page, with a QR code for the front desk. Patients can stop renewal themselves. - **Appointments** beside the walk-in line, with standing weekly sessions and reminders 24 hours and 1 hour before (email now, text once live). ### Checkout (not another POS) Cash, a pay link or QR, a saved card or a Stripe S700 reader; cervical pillows and pain relief gel as products with stock. NextUp Walk-in's card fee is 0.5% of card payments, never on tips, at most $1 a payment, on top of Stripe's processing fee. ### Busy-clinic details - **More than one patient at a time (Pro):** set how many bookings can run at once, one to five, for a clinic with several tables. - **Patients who have gone quiet (Pro):** the Overdue regulars list shows who is past their usual gap, with a one-tap rebooking email to those who opted in. - **A recall list (Pro):** patients who have not been in for 30, 60 or 90 days, with nothing booked, plus a one-tap note by email. Each row shows the plan of care and a re-exam that is past due. - **A light plan of care.** Set the visits planned, the start date and the re-exam due date. The profile reads "6 of 12 visits used, 6 left" and counts finished visits for you. It holds no diagnoses and no clinical notes. - **An itemized statement for the patient.** A printable list of dates, services, provider, price and paid, with your address. It is an itemized receipt, not an insurance claim, and has no diagnosis or procedure codes. Your receipts say to ask the plan whether it qualifies for HSA/FSA reimbursement. - **Doctor licences** (chiropractor type) with expiry reminders by email 30 and 7 days before. - **Customer screens in seven languages,** following the phone’s language. - **Not here, by design:** NextUp Walk-in is the front desk beside your chart system. It has no charting, diagnosis codes, insurance claims or clinical treatment plans, and it makes no HIPAA claim. ### Keep them coming **Rebooking reminder emails,loyalty stamp cards (Pro),email campaigns with chiropractic templates (Pro),** ratings with your Google review link, the retention report (active vs lapsed patients) and Insights on your busiest hours. ### Smarter waits Every plan - **Best time to come today.** The Check-in Page shows the lowest expected wait by quarter-hour for the rest of today, from the same weekday over the last 8 weeks and the live line, so someone with time to spare comes when it is quietest. - **Each doctor's own wait.** When patients choose who serves them, the Check-in Page shows every doctor's wait next to their name, plus "First available". Once called, they see a range ("called in about 15–25 min") worked out from each person's real service times. - **"Tell me when the wait is shorter."** When the wait is over 10 minutes, a customer can ask to be told when it drops, by email. - **Family tickets.** A parent and kids check in once. Each person gets their own place and visit type. - **Overflow between locations.** If another of your locations nearby has a much shorter wait for the same services, the join page offers a move there and keeps the customer’s place fair. For businesses with more than one location, so on paid plans (Free is one location). - **Seven languages for customer screens:** English, Spanish, Vietnamese, Korean, Portuguese (Brazil), Haitian Creole and Simplified Chinese. The newest six are machine-drafted, and corrections are welcome. ### On the floor - **A button at each doctor's station.** Every team member gets a secret link to open on a spare phone or tablet at their station. One big button finishes the current visit and calls the next patient, hands free. - **A page for each doctor.** A team member with a booking handle gets a public page with their photo, services and prices, and the live wait or booking. - **Visit photos and "Last time" (Pro).** Up to 3 photos and a note per visit, added after the patient says OK to a photo: a posture photo with consent, and the note on what to check next time. It shows on the Staff Screen when they are called. - **On the TV (all opt-in):** a full-screen "You’re up!" with the first name, the team member’s photo and a chime; spoken call-ups in English or Spanish; a large-text, high-contrast view; and rotating content between calls (the wait, flash sales (Pro), recent 4 and 5 star reviews, the best time to visit). The Apple TV and Roku apps show the spotlight, chime and rotating wait, sales and review cards; spoken call-ups, the large-text view and the best-time slide are on the web TV. ### Bring regulars back - **Overdue regulars (Pro).** Care plans run on a rhythm, so a patient who has fallen off theirs shows up in a list. Clients past their usual gap with nothing booked, most overdue first, one tap to reach out by email (only to those who opted in). - **One-tap rebook (Pro).** At checkout and on the Done banner, "Book their next visit" offers the 3 open times nearest the client’s own rhythm, with the same services and person. - **Loyalty streaks and tiers (Pro)** on top of stamp cards: on-schedule streaks and tiers you name, with a perk for each. - **Client referrals (Pro, off until you switch them on).** "Give a friend $5 off, get $5 store credit", paid for by you, with a yearly cap per client. - **First-visit certificate** (every plan). A printable, shareable certificate for a client’s first visit. ### Licences, cleaning and insight - **Licences and insurance for each team member,** with expiry reminders: chiropractor licence, and booth renter or liability insurance. - **Ask about your business (Pro).** Plain-language questions about your own numbers, from Help, like "Which day was slowest last month?". - **How you compare (Pro):** your median wait, no-show rate, rebook rate and average ticket against other chiropractic clinics of your size, over 90 days. - **Suggested team on duty and review themes (Pro),** plus a weekly "This week, try" on every plan with up to three actions from your numbers. ## A light plan of care Visits planned and used, and the re-exam date. No diagnoses and no clinical notes. **Plan of care**Visits planned and used, and when the re-exam is due. Kept light: no diagnoses or notes. **6 of 12 visits used · 6 left** Visits planned 12 Plan started Sep 8, 2026 Re-exam due Nov 20, 2026 Save planClear planPrint itemized statement ## A Tuesday with NextUp Walk-in An example day, hour by hour, with the line on everyone's phone. - 7:30 Doors open. Three patients joined from home on the way in. - 12:05 Lunch rush. A patient joins from her desk and sees a 15-minute wait, so she leaves the office at 12:15. - 12:20 A new patient signs intake on her phone before she's in the door. - 12:30 A member is found by phone at check-in. Her plan covers today's adjustment. - 1:30 A patient called up does not come. The front desk taps "Are you still coming?" and the line keeps moving. - 3:00 A visit pack is used at checkout: "10 adjustments", 6 left. The patient pays for the supplement with a pay link. - 5:15 The line stops taking patients 30 minutes before close, so the last adjustment starts on time. - 5:30 After-work rush: two doctors on, the line moves. - Friday The recall list shows who has been away 60 days and who has a re-exam past due, and the front desk sends a note to those who opted in. - Month end Memberships renew in Stripe. The retention report shows who hasn't been back. ## See NextUp Walk-in set up for chiropractors Six screens, one system, always in sync — styled the way your customers and team will actually see it. ## Why add NextUp Walk-in - **The front desk next to your chart system.** NextUp Walk-in runs the walk-in line, intake and consent, memberships and payment. Your chart, diagnosis codes and insurance claims stay in the software you already use. - **Price:** $29 a month per location, $59 with memberships, 3 team members included. One chart software lists $59, $79 and $99 a month with one practitioner, and insurance billing is a $20 or more add-on ([pricing page](https://jane.app/pricing), checked October 26, 2026). Another shows no prices and asks you to book a demo ([pricing page](https://chirotouch.com/pricing)). - **Memberships and visit packs** that members use at check-in, found by phone, with the member price at checkout. - **Where we are not the fit:** no SOAP notes, no diagnosis codes, no insurance claims, no clinical treatment plans with visits per week and no HIPAA claim. The plan of care is a light one: visits used and a re-exam date. - **Switching offer:** coming from another waitlist or booking app? Your first month is free on monthly billing with the code **SWITCH**. Import your client list yourself in a few minutes. You see every row before it saves, and you can undo it for 7 days. Questions? Email us. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) Related trades Also built for **Comparing waitlist apps?** See how NextUp Walk-in compares with other booking apps: price per location, texts included, and who each app is actually built for. [See comparison](https://nextupwalkin.com/compare) ## How NextUp Walk-in compares Price, the waiting-room line and the front-desk tools, side by side. NextUp Walk-in sits beside your chart software. FeatureNextUp Walk-inChart and billing software Monthly price$29 Walk-in, $59 Pro, per locationOne lists $59, $79 and $99 with one practitioner ([pricing page](https://jane.app/pricing)); another lists no prices ([pricing page](https://chirotouch.com/pricing)) Charting, diagnosis codes, exam notes—✓ Insurance claims—✓, a $20 or more add-on on the one that lists it Plan of care and re-exam dateA light one (visits used, re-exam due); no clinical plan✓ Recall list: 30, 60 and 90 days away✓ (Pro)Varies Itemized statement with an HSA/FSA line✓ Itemized, not a claim; no diagnosis codes✓ on most Walk-in line with a live wait, wait in the car✓Not on the pricing pages checked Intake and consent signed on the phone✓✓ Memberships and visit packs✓ (Pro)Varies by plan Checked October 26, 2026 on two vendors’ public pricing pages. Named, linked comparisons are on the compare pages. ## Chiropractors: common questions Can patients join without an appointment? Yes. Patients join from your QR code, a link or a tablet at the front desk, see their place and the wait, and know the moment a doctor is ready. Can new patients fill out an intake form before their visit? Yes. Forms can ask new patients for consent and intake answers before they join, and ask again once a year if you choose. Can we sell monthly plans and visit packages? Yes, with NextUp Walk-in’s Pro plan. Patients buy them on your sign-up page, and the payments go to your own Stripe account. Can members check in without paying each visit? Members are found by phone at check-in, and their plan's included visits and discount apply at checkout. Can we book appointments too? Yes, with NextUp Walk-in’s Pro plan. Appointments sit beside the walk-in line. Does it replace our chart system or insurance billing? No. NextUp Walk-in is the front desk beside your chart system. It runs the walk-in line, intake and consent, memberships and payment. Keep clinical notes, diagnosis codes and insurance claims in your own software. NextUp Walk-in is not a HIPAA business associate and doesn't sign business associate agreements, so if your practice is covered by HIPAA, keep patient intake there too, and have your own counsel review any intake form before you use it. Can we run a plan of care or track re-exams? A light one, yes. On a patient's profile, set the visits planned, the start date and the re-exam due date. NextUp Walk-in counts finished visits against the plan, and the recall list flags a re-exam that is past due. There are no diagnoses, no clinical notes and no visits-per-week schedule, so keep the clinical plan in your chart software. How do we find patients who stopped coming? With NextUp Walk-in’s Pro plan, the recall list shows patients who have been away 30, 60 or 90 days with nothing booked, Overdue regulars lists patients past their usual gap, and the retention report shows active and lapsed patients. A note goes only to those who gave an address and did not unsubscribe. Can I give patients an itemized receipt for HSA or FSA? You can print an itemized statement with dates, services, provider, price and what was paid, and your receipts say to ask the plan whether it qualifies for HSA/FSA reimbursement. It is an itemized receipt, not an insurance claim, and has no diagnosis or procedure codes. NextUp Walk-in does not file claims and makes no HIPAA claim. Can we handle several patients at once? With NextUp Walk-in’s Pro plan, set how many bookings can run at the same time, from one to five. Each doctor also has their own wait on the walk-in line. How much does a chiropractic walk-in app cost? The Walk-in plan is $29 a month for your first location and $19 for each additional one, with the TV screen and the door tablet. Pro, at $59 and $39, adds appointments, deposits, memberships, commissions and payroll. Both include 3 team members per location, then $10 a month each. The 14-day free trial includes every Pro feature. A card is needed to start, but nothing is charged until the trial ends, when the plan is charged unless you cancel first. There is also a Free plan: 1 location, 1 team member and 50 check-ins a month, and no card needed. ## No appointment needed. Set up your first location in about two minutes. Your line can be live before your next walk-in. [Start your free trial](https://nextupwalkin.com/signup) [Get set up with us](https://nextupwalkin.com/contact?topic=setup) --- # Computer Repair Shop Waitlist App | NextUp Walk-in Source: https://nextupwalkin.com/industries/computer-repair-shops > A check-in line, repair tickets and status page for computer and laptop repair shops: drop-offs, walk-in waits and pickups in one place. # Computer and laptop repair shop check-in app Quick fixes at the counter, long repairs on the bench, and one place to see both. NextUp Walk-in gives a computer repair counter one live line for diagnosis walk-ins, drop-offs and pickups. Customers check in from a phone or the door tablet, sign your repair authorization, and get a ticket that moves from received to ready. They approve the quote line by line from their phone and open one status page instead of calling. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) No card? [Start on Free](https://nextupwalkin.com/signup?plan=free): 1 location, 50 check-ins a month. **Cleo**, your guide for computer and laptop repair shopsThe repair queue, from the bench. - Authorization signed before drop-off - Quotes approved by phone - A status page, not a phone call Now Calling Leo M. **Ana**is ready for you Up Next - 1Iris P. - 2Kai R. ~10 min Current Wait ~10 min Scan to join the line 4 PM73° 5 PM71° 6 PM68° Sound onNextUp LLC On the TV First nameKaiMobile (Optional)(555) 555-0123Who would you like?AnyoneAnaJoin the line YOU'RE IN LINE#3KaiAbout 10 min. Watch the TV for your name. At the door 9:41 Walk to Luis - Straight ahead16 ft - Turn right10 ft - Turn left4 ft - Station 9, on the right Not where you are? You YouYour routeStation 9 I'm on my wayI'm here 9:41 Your spot#2About **10 min**· around 3:40 PM1 person ahead of you This page updates live. Feel free to step out. In line as Kai R. Leave the line Corner Phone Repair Kai R. You're up!**Ana** is ready for you.Head to the front now. Running late?Let Corner Phone Repair know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it On their phone ## Watch it in a minute See NextUp Walk-in set up for computer and laptop repair shops. [Try a demo](https://nextupwalkin.com/try-demo)A shop that is already set up. No sign-up and no card.Read the transcript A Saturday at the phone repair shop, and a line of cracked screens at the counter. Everyone wants to know when their phone will be ready, and your techs are busy fixing them. Customers scan a code at the door and join your line from their own phone. No app to download, and no account to make. They can grab lunch nearby, and come back when it's their turn. The TV in your waiting area shows who's up next, and an honest wait, so nobody has to ask how much longer. Theo calls the next customer with a tap, starts the repair, and finishes up, so the counter keeps moving. Start with a list of services made for phone repair shops, and NextUp Walk-in uses their times to keep every wait honest. Insights show your busiest days and hours, your average wait, and how many customers you served, so you know when to put another tech on the bench. At our demo shop, Theo's next customer is already on the way, and the waiting area stays quiet. Yours can run the same way. Try our live demo line at nextupwalkin.com/demo, and start your fourteen-day free trial. ## What a laptop repair counter deals with Where the time goes today, before anything changes. **Cleo**The repair queue, from the bench.Illustrated character - ### The free diagnosis that takes an hour Someone walks in with a laptop that "just stopped" and wants a quick look. Fifteen minutes in, the tech is still on the bench, three more people are waiting at the counter, and nobody can say whether the first one is a ten-minute fix or a ticket that should have been opened an hour ago. - ### Waits and drop-offs share one counter A virus removal that will take two days and a screen swap that takes forty minutes are both standing at the same register. Nobody can tell from the line which is which. - ### What was left with the device A charger, a bag, a loose USB stick. Three days later it is not clear whether the customer left a charger or took it back, and the intake note is a sticky note on a screen. - ### The "is it ready yet" calls Half the phone traffic is customers asking whether their laptop is done. Every call pulls the tech off the bench for an answer that has not changed since the last one, and the second call from the same customer is usually the one that interrupts a soldering job. - ### Long repairs and quick fixes need different clocks A thermal paste job, a data recovery job and an OS reinstall all live in the same shop, but the customer waiting for a quick fix should not be stuck behind the one with an overnight clone running. ## How NextUp Walk-in helps What changes once the line lives on a phone, not on paper. 1 ### One line for the counter Quick checks, small repairs and drop-offs go in the same order, shown on your TV. Customers know who is next without asking. 2 ### A ticket that answers the phone Customers see received, diagnosing, quoted, repairing or ready on one private page and approve the quote there. The "is it ready" call becomes a link. 3 ### Intake written down Make, model, serial, what was left with you and a note from the customer are on the ticket from the first minute, so a pickup does not become a dispute. ## Built for computer and laptop repair shops The parts of NextUp Walk-in computer and laptop repair shops use most. Open one for the pictures. - [Calendar and online bookingProCustomers book a time from your Check-in Page.](https://nextupwalkin.com/features/calendar-and-online-booking) - [No-show protectionProAsk for a card on file or a deposit when someone books.](https://nextupwalkin.com/features/no-show-protection) - [LoyaltyProA digital stamp card in your colors, font and logo, with a reward you choose.](https://nextupwalkin.com/features/loyalty) - [Reviews and feedbackEvery planAfter a visit, clients leave a private rating and a comment.](https://nextupwalkin.com/features/reviews-and-feedback) - [InsightsBasic on every plan · Full on paid plansWalk-ins, waits, revenue and busy hours, compared with the period before.](https://nextupwalkin.com/features/insights) - [Google and InstagramEvery planThe Get Found Online page gives you the link, the QR code and the steps to add your line to Instagram, Google, Apple Maps and Yelp.](https://nextupwalkin.com/features/get-found-online) ## How NextUp Walk-in runs the counter, the bench and the pickup Every feature here is in NextUp Walk-in today. The ones marked Pro come with NextUp Walk-in Pro; the rest are on every paid plan. [Compare plans](https://nextupwalkin.com/pricing). ### The counter Every plan - **Check in at the Door Tablet** in kiosk mode, which never saves one customer’s details for the next, or from a link or QR code. No app, and a name is enough. - **Pick the job at check-in.** Free diagnostic, screen replacement, battery, charging port, water damage assessment and more from the starter menu, all editable. Each service counts for its own time in the wait. - **Up to five questions on the join form**, such as the make and model, what is wrong, and whether they will wait or drop off. - **The right tech for the job.** Mark who does board-level work or data work, and customers who pick that service are routed to them. - **Walk-ups and phone-ins** are added from the Staff Screen, so everyone is in the same line. - **The TV** shows who is at the counter, who is next and the current wait. An ordinary TV with an HDMI port and a small streaming device. The TV shows a short code that you enter in your dashboard once, and after that it shows your line on its own. ### The authorization and the ticket - **A repair authorization signed on the phone or the counter tablet** before the customer joins: what is wrong, that data can be lost, and that the passcode will be given or the lock is off. Filed on the profile with signature, time and IP address. - **A ticket for each device,** opened from the visit: received, diagnosing, quoted, approved, waiting on parts, repairing, ready and picked up. One tap moves it, and the customer is told by email or push notification at each step that matters. - **Device details on the ticket:** make, model, serial number, what was left with you (a charger, a bag, a loose drive) and the warranty in days. A device record on the customer’s profile keeps each machine they bring in. - **A passcode is never stored.** The pre-check only asks whether the lock is off or a code was given. - **A pre-check at drop-off** with notes and photos, so a cracked hinge or a missing key is on file before you open the machine. - **A board of open repairs, by stage,** in the dashboard, with Waiting on parts as its own stage so long repairs do not clutter the quick ones. - **Long repairs stay off the counter.** A drop-off ticket moves to the bench stages while the line keeps serving the quick fixes, so the person waiting on a battery is not stuck behind a data transfer. ### Quotes, parts and pickup - **A quote the customer approves line by line.** Labor, part and fee lines with a quantity and a price. The customer opens a private link with no login and approves or declines each line, and their typed name is the signature. A phone approval is recorded by staff and the ticket says so. - **Your own parts catalog and canned repairs:** keep parts with cost, price from your markup, stock and reorder points, and save repairs such as a screen swap or an SSD upgrade as canned jobs at your labor rates. A parts-to-order list groups what you need by vendor so you can copy it, print it or email it as a purchase order. - **Approved lines go on the bill in one tap,** with the location’s sales tax. Declined lines stay on the ticket. - **A status page for the customer,** showing the stage, the quote, the photos and where to pick up. The warranty shows when the repair is ready. - **A pay link or QR,** cash, a saved card or a Stripe card reader at the counter. Cables, chargers and accessories as products with stock and low-stock alerts. - **Ratings and a Google review link** after every visit, and rebooking emails a set number of days later to customers who ticked "Stay in the loop". - **Photos from the customer.** Customers can send up to three photos of the problem when they join or book, if you switch that on for the location, so a cracked hinge or an error screen is in front of you before they reach the counter. - **Photos on the ticket.** On a repair ticket, photos attach to a pre-check item or a quote line, and the customer sees them on the status page. ### Know your bench - **Insights:** walk-ins, busiest hours by weekday, quoted against actual wait, and each tech’s median time per repair, so you can see which jobs run long and which weekdays need a second tech at the counter. - **API keys and signed webhooks** push each visit to your other tools, so a fuller repair-shop system can keep the invoices and the books while NextUp Walk-in runs the counter and the ticket. ## Example day: a Thursday at a laptop repair counter with NextUp Walk-in An example day, hour by hour, with the line on everyone's phone. - 9:55 Two customers have joined from the website link before the door opens, each picking a free diagnostic. - 10:20 A student checks in at the tablet with a laptop that will not power on, signs the authorization and says she will wait. The wait on the TV is short because a diagnostic counts for its own time. - 11:00 The tech finds a failed battery. He sends a quote with the battery and a keyboard cleaning. The student approves the battery and declines the cleaning, from her phone at the cafe next door. - 12:30 A small business owner drops off a desktop with a note about a slow boot. The ticket records what was left with it, and he goes back to work. - 1:15 The desktop ticket moves to Waiting on parts. The customer sees the stage on his status page and does not call. - 2:00 A walk-up who stepped out has been called and has not come up. The tech taps "Still coming?", she answers "10 minutes" on her phone, and the answer shows on her row. - 3:30 The student’s laptop is ready. A pay link goes out, she pays from the bus stop, and picks it up on the way home. - 5:00 The line stops taking new customers before close, so nobody joins for a 45-minute job at 5:55. - Later Each customer is asked for a rating with your Google review link after the visit, and a rebooking email goes a set number of days later to everyone who ticked "Stay in the loop". ## See NextUp Walk-in set up for computer and laptop repair shops Six screens, one system, always in sync — styled the way your customers and team will actually see it. ## Why computer repair shops add NextUp Walk-in - **A ticket for every machine, and a line for every walk-in.** The same tool covers the counter and the bench, with stages, quotes and a status page on every plan. - **The authorization is signed before the screwdriver.** Data loss and passcode wording are in front of the customer before they take a spot. - **Fewer status calls.** A private status page answers "is it ready?" without pulling the tech off the bench. - **What it does not do.** There is no buyback or trade-in, no ordering from suppliers (a parts-to-order list you copy, print or email, then mark ordered and received), and no link to accounting software. If you need those, keep a fuller repair-shop system for them and run the counter and tickets in NextUp Walk-in beside it. - **Your parts and prices stay yours.** A parts catalog with stock and reorder points, canned repairs at your labor rates and a markup you set mean the quote prices itself from your numbers. - **Customers do not install anything.** They scan, type a name and wait wherever they like. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) More for this kind of business Related trades Also built for **Comparing waitlist apps?** See how NextUp Walk-in compares with other booking apps: price per location, texts included, and who each app is actually built for. [See comparison](https://nextupwalkin.com/compare) ## Computer and laptop repair shops: common questions What is a computer repair shop check-in app? It is software that keeps the line of waiting customers on a phone and a screen, and gives each machine a ticket. Customers join by scanning a code or using the door tablet, sign your authorization, and follow the repair on a private status page. Is there a waitlist app for computer and laptop repair shops? Yes. NextUp Walk-in has a repair starter menu, a Door Tablet, a lobby TV, a Staff Screen and device tickets with stages and quotes. Customers do not install anything. How do I handle walk-in diagnoses and drop-offs at one counter? Customers pick a service at check-in, so a free diagnostic and a screen swap count for their own time in the wait. Add a question such as "Waiting or dropping off?" and your techs see the answer on the Staff Screen. Can customers sign a data-loss waiver before drop-off? Yes. Start from the device repair authorization template and make it required. It is signed on the phone or the counter tablet before they join, and filed on their profile with the time and IP address. Can I record what was left with the device? Yes. The ticket keeps make, model, serial number and what was left with you, such as a charger or a bag. A device record on the customer’s profile keeps each machine they bring in. A passcode is never stored. Can customers see where their repair is without calling? Yes. Each ticket has a private status page showing the stage, the quote and where to pick up. The stage moves from received through diagnosing, quoted, approved, waiting on parts, repairing, ready and picked up. Can customers approve a quote from their phone? Yes. The customer opens a private link with no app and no login and approves or declines each line, a battery yes and a keyboard cleaning no, for example. Their typed name is the signature and it is kept with the time. If they call instead, staff record the approval and the ticket says so. Approved lines go on the bill in one tap. What do I need for a waiting-room TV at my repair shop? An ordinary TV with an HDMI port and a small streaming device. The TV shows a short code that you enter in your dashboard once, and after that it shows your line on its own. Do customers need to download an app? No. They scan your code or open your link and join in their phone’s browser. They can also check in on the door tablet. Can I take walk-ins and appointments at the same time? Yes, on the Pro plan. Online booking, deposits or a card on file sit beside the walk-in line, so a scheduled repair and a walk-in diagnosis share one screen. Can a customer leave and keep their place in line? Yes. Their place lives on their phone, so they can wait at the cafe next door. If you call them and they have not come up, tap "Still coming?" on the Staff Screen: their phone asks "Are you still coming?" and the answer shows on their row. Can I track parts that I order in for a repair? Yes. Keep a parts catalog with cost, stock and reorder points, and use the parts-to-order list to group what you need by vendor. You copy, print or email it as a purchase order, then mark it ordered and received. It does not order from suppliers for you. Can customers pick up and pay from their phone? Yes. Send a pay link or show a QR code and customers pay with Apple Pay, Google Pay or a card. You can also take cash or use a Stripe card reader at the counter. Can I photograph the device at drop-off? Yes. On a repair ticket, photos attach to a pre-check item or a quote line, and the customer sees them on the status page. On the Pro plan, you can also add up to 3 photos and a note to a visit once the customer says OK to a photo. Can I send customers their pickup notice without a phone call? Yes. At each stage that matters, including ready, the customer is told by email or push notification and can open the private status page. Can I stop taking new customers before close for a long job? Yes. The line stops taking new customers a set time before closing, so nobody joins at 5:55 for a repair that needs an hour. You can also cap the line on days when the bench is already full. ## Fewer status calls, a calmer bench. Set up your first location in about two minutes. Your line can be live before your next walk-in. [Start your free trial](https://nextupwalkin.com/signup) [Get set up with us](https://nextupwalkin.com/contact?topic=setup) --- # Hair Braiding Studio Waitlist App | NextUp Walk-in Source: https://nextupwalkin.com/industries/hair-braiding-studios > A hair braiding studio waitlist app: clients check in by style, you set the hours each braid takes, and walk-ins sit beside your booked day. # Waitlist and check-in app for hair braiding studios A braiding day where every chair knows how long it is booked for. Braiding takes hours, and it takes a different number of hours for every style and every stylist. NextUp Walk-in lets a client check in for knotless braids, twists or a loc retwist, adds up that stylist's own time, and shows her an honest wait on her phone. Your booked clients, your walk-ins and your deposits live on the same screen. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) No card? [Start on Free](https://nextupwalkin.com/signup?plan=free): 1 location, 50 check-ins a month. **Braida**, your guide for hair braiding studiosA braiding day, from the styling chair. - Time set by style and by stylist - No app for your clients - Walk-ins beside your booked day Now Calling Hannah L. **Jess**is ready for you Up Next - 1Sofia R. - 2Maya K. ~15 min Current Wait ~15 min Scan to join the line 4 PM73° 5 PM71° 6 PM68° Sound onNextUp LLC On the TV First nameMayaMobile (Optional)(555) 555-0123Who would you like?AnyoneJessJoin the line YOU'RE IN LINE#3MayaAbout 15 min. Watch the TV for your name. At the door 9:41 Walk to Luis - Straight ahead16 ft - Turn right10 ft - Turn left4 ft - Chair 9, on the right Not where you are? You YouYour routeChair 9 I'm on my wayI'm here 9:41 Your spot#2About **15 min**· around 3:40 PM1 person ahead of you This page updates live. Feel free to step out. In line as Maya K. Leave the line Studio Nine Salon Maya K. You're up!**Jess** is ready for you.Head to the front now. Running late?Let Studio Nine Salon know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it On their phone ## Watch it in a minute See NextUp Walk-in set up for hair braiding studios. [Try a demo](https://nextupwalkin.com/try-demo)A shop that is already set up. No sign-up and no card.Read the transcript Saturday at the salon, and the waiting area is full of people who walked in hoping for a chair. Every guest wants a time, and every minute at the desk is a minute away from the floor. Customers scan a code at the door and join your line from their own phone. No app to download, and no account to make. They can run an errand, and come back when it's their turn. The TV in your front desk shows who's up next, and an honest wait, so nobody has to ask how much longer. Dolly calls the next guest with a tap, starts the service, and finishes up, so the desk never turns into a bottleneck. Start with a list of services made for hair salons, and NextUp Walk-in uses their times to keep every wait honest. Insights show your busiest days and hours, your average wait, and how many guests you served, so you know when to put another stylist on the floor. At our demo salon, Dolly's next guest is already on the way, and the front desk stays quiet. Yours can run the same way. Try our live demo line at nextupwalkin.com/demo, and start your fourteen-day free trial. ## What a braiding Saturday looks like without it Where the time goes today, before anything changes. **Braida**A braiding day, from the styling chair.Illustrated character - ### Four hours in the chair, and a walk-in at the door A set of knotless braids to the waist can take most of a day, and a walk-in asks for the same stylist. Without a number from the stylist, you either say "come back later" or promise a time you cannot keep. - ### One stylist's six hours is another's four Two braiders at the same shop do the same style in very different times. A single average for "box braids" is wrong for both of them, and the client who got the shorter quote is the one who gets upset. - ### The consult that turns into a no-show A client books, never sends the photo you needed, and arrives with the wrong hair length, or not at all. A long style means a lost day for the chair, not a lost hour. - ### Clients arriving prepped and clients arriving not Washed, blow-dried and detangled hair saves the stylist an hour. Hair that arrives braided from last time, or unwashed, does not. The prep is explained in a text thread nobody reads again at the door. - ### Assistants, splits and deposits on a notepad An assistant parts the hair, the lead stylist braids, and a deposit was sent through an app days ago. At the end of the week, nobody is sure who is owed what. ## How NextUp Walk-in helps What changes once the line lives on a phone, not on paper. 1 ### A wait that follows the style Each style counts for its own hours and each stylist's own times. The number on the TV and the phone comes from the chair, not from a guess. 2 ### Consult details before the chair Clients add up to three reference photos once they are in line or booked, and sign a form when they join or book. The stylist reads both before the client sits down. 3 ### Walk-ins that fit around the booked day On Pro, bookings and deposits sit on the calendar. Walk-ins join the line beside them, and the wait counts the stylist who is still mid-style. ## Built for hair braiding studios The parts of NextUp Walk-in hair braiding studios use most. Open one for the pictures. - [LookbookEvery planPut photos on the services you list.](https://nextupwalkin.com/features/lookbook) - [Calendar and online bookingProCustomers book a time from your Check-in Page.](https://nextupwalkin.com/features/calendar-and-online-booking) - [No-show protectionProAsk for a card on file or a deposit when someone books.](https://nextupwalkin.com/features/no-show-protection) - [Commissions and tip poolsProSet a commission rate for each person and share a location’s tips across the team.](https://nextupwalkin.com/features/commissions-and-tip-pools) - [Memberships and packagesProSell memberships billed monthly or yearly, and prepaid packages redeemed one visit at a time.](https://nextupwalkin.com/features/memberships-and-packages) - [LoyaltyProA digital stamp card in your colors, font and logo, with a reward you choose.](https://nextupwalkin.com/features/loyalty) ## How NextUp Walk-in runs your braiding studio Every feature here is in NextUp Walk-in today. The ones marked Pro come with NextUp Walk-in Pro; the rest are on every paid plan. [Compare plans](https://nextupwalkin.com/pricing). ### Check-in that knows how long a style takes Every plan - **Services with their own time.** Knotless braids, box braids, cornrows, twists, faux locs, a loc retwist: each is a service with its own minutes, and the wait adds up each client's own choices. - **Per-stylist times.** If one stylist does medium knotless in five hours and another needs seven, set it per person. The wait uses each stylist's own times and counts how long the current client has been in the chair. - **Options on a service.** A style can have tiers like small, medium and jumbo, or shoulder, mid-back and waist length, each with its own price and minutes. The client picks the option when she joins or books. - **Pick a stylist or "Anyone".** Today's stylists show with photos and their own wait, and if a client picks services, only the stylists who do those services are offered. - **Reference photos.** Once she is in line or booked, a client can add up to 3 reference photos, and the stylist sees them on the ticket. Hair salons have this on by default, and you can switch it off for a location. - **Check in at the door, from a link or on a tablet.** No app, no account. A client can join from your Instagram bio or Google profile before she leaves home. ### Consult, prep and the record - **A form before she joins.** Set up a consent or intake form, such as hair history, scalp sensitivity or whether she is bringing her own hair. It is signed on her phone and filed on her profile with the date and time. - **Visit history and staff notes** on every client, found by phone number, so the next stylist sees the last style, the length and the note about a tender scalp. - **A "Last time" view (Pro).** Up to 3 photos and a note per visit, added after the client taps to say a photo is okay, and shown on the staff screen when you call her. - **Our work gallery.** Up to 24 photos on your Check-in Page and up to 12 on each stylist's page, so a new client can see the exact style before she asks. - **Lookbook.** Photos of your styles in sections, so a client can pick one from the grid when she joins, and the stylist sees the pick on the ticket. Every plan. - **Import your client list** from your old system or contacts, up to 50,000 clients, with notes, birthdays and tags mapped from your columns. ### Booked days and deposits Pro - **Online booking** by service, stylist and time, with your cancellation policy shown before she confirms. - **Deposits or a card on file** for long styles, with a refund cutoff you set (24 hours by default). Staff charge the no-show fee you set. - **Reminders 24 hours and 1 hour before** by email. Put the prep rules for the day in the service description so she reads them at booking. - **Standing appointments** weekly, every two weeks or monthly for the client who takes her braids down and comes back on a rhythm. - **Group bookings:** one client books for herself and up to 4 guests, back-to-back or at the same time, for a mother and her girls. - **"Tell me if a time opens"** on a full day. When a booking cancels, everyone waiting for that stylist and day is emailed, and the first to book gets it. - **Walk-ins in the gaps:** when an appointment cancels and starts soon, the first walk-in it fits gets a notification offering the time. ### Assistants, rent and checkout - **Assistants:** a percentage of a stylist's tips or services can go to their assistant. - **Booth and suite rent (Pro)** collected on a schedule, plus hybrid renters who keep their services less a business percentage you set. - **Tips tracked for each stylist,** and commission, tip pools and payroll files on Pro. - **Checkout** with cash, a pay link or QR on her phone, a saved card or a Stripe card reader, with tip buttons you set and retail with stock for edge control and satin bonnets. - **Reviews.** After the visit she rates it from 1 to 5, and every client is offered your Google review link, whatever she rated. - **Insights.** Busiest hours by weekday and hour, walk-ins, people who left the line and quoted versus real waits, plus a Monday summary email, so you can see which days a long quote scares people off. ## A Saturday with NextUp Walk-in An example day, hour by hour, with the line on everyone's phone. - 7:30 Two booked clients are on the calendar with deposits paid. The first stylist starts medium knotless at 8. - 9:00 The line opens. A walk-in picks faux locs with Keisha, and the wait shows seven hours because Keisha has a full chair until 1. - 9:10 The walk-in switches to a style that takes two hours with another stylist, who is free at 11. She sees the new wait on her phone and goes to get breakfast. - 10:30 A client joins with three photos of the style she wants. The stylist sees them on the ticket before the client is called. - 11:00 The stylist's current client runs past her estimate. The wait on the TV and the phone moves with it. - 1:15 A client has signed the scalp-sensitivity form on her phone. The note from her last visit says to go gentle at the nape. - 3:30 An appointment cancels. The first walk-in whose style fits the open window gets a notification offering the time. - 6:00 Close-out: cash counted, tips recorded for each stylist's pay statement, and the assistant's share recorded. - Monday The summary email shows the busiest hours, average wait, walk-outs and top services. ## See NextUp Walk-in set up for hair braiding studios Six screens, one system, always in sync — styled the way your customers and team will actually see it. ## Why braiding studios move off the notebook - **From text threads and a notebook:** the line, the booked day and each stylist's time are in one place. Nobody scrolls back through messages to find who asked for jumbo. - **From an appointment-first app:** those are built around the book. This adds a real walk-in line, a QR code at the door and a live wait on her phone. On Pro you keep online booking, deposits and reminders beside it. - **From a phone line:** the call that asks how long knotless takes today is answered by the join page, which shows a live wait for each stylist. Your stylists keep both hands in the hair. - **Time that matches your stylists:** per-stylist and per-style minutes, so a shop with a fast braider and a slow braider is not quoting one number for both. - **Your clients stay yours:** your booking page shows only your studio. There is no marketplace listing another braider next to you. - **Switching offer:** your first month free on monthly billing with the code **SWITCH**, and you import your client list yourself in a few minutes. [See the switching guides](https://nextupwalkin.com/switching). [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) More for this kind of business Also built for **Comparing waitlist apps?** See how NextUp Walk-in compares with other booking apps: price per location, texts included, and who each app is actually built for. [See comparison](https://nextupwalkin.com/compare) ## Hair braiding studios: common questions What is a hair braiding studio waitlist app? It is a check-in and waitlist for studios that take walk-ins as well as booked braids. A client joins from a QR code or a link, picks a style and a stylist, and watches her place and wait on her phone. The wait is built from each style's minutes and each stylist's own times. Is there a waitlist app for braiding salons with very long services? Yes. Every service has its own length and can have tiers like small, medium and jumbo or hair length, each with its own price and minutes. You can set a different time for each stylist, and the wait counts how long the current client has already been in the chair. Can I take deposits for long braiding appointments? Yes, on the Pro plan. Online booking can ask for a deposit or a card on file, with a refund cutoff you set (24 hours by default), and staff charge the no-show fee you set. Walk-ins and the waitlist work on every plan. Can I run walk-ins and appointments in the same studio? Yes. Booked clients sit on the calendar on Pro, and walk-ins join the line beside them. The wait counts a stylist who is still mid-style, and a cancelled time is offered to the first walk-in it fits. Do my clients have to download an app? No. They scan your QR code or tap your link and join in their phone's browser, with a name and no account. Clients can also join from your Instagram bio or Google profile before they leave home. Can I show the wait on a TV in the studio? Yes. Any TV with an HDMI port and a small streaming device can show who is being called, who is next and the current wait, in your colors and logo. Turn on the rotating content to show the wait, flash sales (Pro) and recent reviews between calls. Can clients send photos of the style they want? Yes. Once she is in line or booked she can add up to 3 reference photos, and the stylist sees them on the ticket. Hair salons have this on by default, you can switch it off for a location, and your Lookbook lets her pick from your own styles. Can I set a different time for each stylist? Yes. Set a service time for each person, so a stylist who finishes medium knotless in five hours and one who needs seven both get an honest wait. Insights then shows each stylist's median time per service. Can clients wait outside the studio or at home? Yes. Her place and wait live on her phone, so she can stay home, run errands or wait in the car. A leave-now nudge tells her when to start heading in, and "Are you still coming?" lets her answer in 2, 5 or 10 minutes. Can I get a signed form about scalp sensitivity or hair history? Yes. Set up a consent or intake form and make it required, and it is signed on her phone before she joins or books. It is filed on her profile with the date and time, so the stylist can read it before the chair. How do I pay my assistants? A percentage of a stylist's tips or services can go to their assistant. Tips are tracked for each stylist, and on Pro you can add commissions, tip pools and payroll files for Gusto, ADP or QuickBooks Payroll. Can clients rebook before they leave? On Pro, the Done banner has a one-tap "Book their next visit" that shows up to 3 open times near the client's own rhythm, with the same stylist and services. Overdue regulars lists clients who are past their usual gap. How do I reduce no-shows on long appointments? Ask for a deposit or a card on file at booking (Pro), set a refund cutoff, and send reminders 24 hours and 1 hour before. For the walk-in line, a no-show timer marks someone who does not come to the chair and moves on. Can I show examples of my braiding work? Yes. Your Check-in Page holds an Our work gallery of up to 24 photos, and each stylist's page holds up to 12. Your Lookbook lets clients pick a style from the grid when they join. Can I see how many clients walk out because the wait is too long? Yes. Insights shows walk-ins, people who left the line, no-shows and quoted versus real waits by weekday and hour, and a summary email arrives every Monday. For a studio quoting hours, that shows which days the line scares people off. Can I sell edge control and satin bonnets at checkout? Yes. Products go on the same bill as the style, with stock that drops as you sell, and tips are tracked for each stylist. Cash, a pay link or QR on her phone, a saved card or a Stripe card reader all work, with tip buttons you set. ## Make every braiding hour count. Set up your first location in about two minutes. Your line can be live before your next walk-in. [Start your free trial](https://nextupwalkin.com/signup) [Get set up with us](https://nextupwalkin.com/contact?topic=setup) --- # Salon Waitlist App & Walk-in Check-in | NextUp Walk-in Source: https://nextupwalkin.com/industries/hair-salons > A waitlist app for salons: clients check in by phone and see a wait that knows color from a cut. Waitlist management, booking on Pro. 14-day free trial. # Salon check-in and waitlist app for walk-ins and the book Salon software that runs walk-ins and the book from one front desk. Clients check in at the door or from your Instagram link, see a wait that knows a color from a trim, and step out until their stylist is ready. Booked color, checkout, tips and suite rent sit in the same place. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) $29 a month for your first location, $19 for each extra. 14 days free with every Pro feature. Card needed, not charged until the trial ends. No card? [Start on Free](https://nextupwalkin.com/signup?plan=free): 1 location, 50 check-ins a month. **Dolly**, your guide for hair salonsA full-chair day, from the styling station. - No app for your clients - Your logo and colors on every screen - 3 team members included per location Now Calling Hannah L. **Jess**is ready for you Up Next - 1Sofia R. - 2Maya K. ~15 min Current Wait ~15 min Scan to join the line 4 PM73° 5 PM71° 6 PM68° Sound onNextUp LLC On the TV First nameMayaMobile (Optional)(555) 555-0123Who would you like?AnyoneJessJoin the line YOU'RE IN LINE#3MayaAbout 15 min. Watch the TV for your name. At the door 9:41 Walk to Luis - Straight ahead16 ft - Turn right10 ft - Turn left4 ft - Chair 9, on the right Not where you are? You YouYour routeChair 9 I'm on my wayI'm here 9:41 Your spot#2About **15 min**· around 3:40 PM1 person ahead of you This page updates live. Feel free to step out. In line as Maya K. Leave the line Studio Nine Salon Maya K. You're up!**Jess** is ready for you.Head to the front now. Running late?Let Studio Nine Salon know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it On their phone ## Watch it in a minute See NextUp Walk-in set up for hair salons. [Try a demo](https://nextupwalkin.com/try-demo)A shop that is already set up. No sign-up and no card.Read the transcript Saturday at the salon, and the waiting area is full of people who walked in hoping for a chair. Every guest wants a time, and every minute at the desk is a minute away from the floor. Customers scan a code at the door and join your line from their own phone. No app to download, and no account to make. They can run an errand, and come back when it's their turn. The TV in your front desk shows who's up next, and an honest wait, so nobody has to ask how much longer. Dolly calls the next guest with a tap, starts the service, and finishes up, so the desk never turns into a bottleneck. Start with a list of services made for hair salons, and NextUp Walk-in uses their times to keep every wait honest. Insights show your busiest days and hours, your average wait, and how many guests you served, so you know when to put another stylist on the floor. At our demo salon, Dolly's next guest is already on the way, and the front desk stays quiet. Yours can run the same way. Try our live demo line at nextupwalkin.com/demo, and start your fourteen-day free trial. ## What the front desk deals with today Where the time goes today, before anything changes. **Dolly**A full-chair day, from the styling station.Illustrated character - ### One person, every job Check-ins, the phone, questions and payments all land on the front desk at the busiest hour. - ### Waits nobody can call A single-process color, a cut and a blowout take very different times, but walk-ins want one number. - ### Clients who drift off Someone steps out for coffee and misses their turn, or comes back and stands at the desk asking. - ### Color history on index cards What was mixed last time lives on index cards or in one stylist's head, and a new stylist can't find it. - ### Renters and assistants Booth and suite rent, assistant splits and tips get sorted by hand at the end of the week. ## How NextUp Walk-in helps What changes once the line lives on a phone, not on paper. 1 ### Check-in in seconds A code at the door or a link in your Instagram bio. No app required. 2 ### Called back at the right time Clients watch the line on their phone and come back right when their stylist is ready. 3 ### Booth and suite rent, handled Weekly or monthly rent is collected from each renter, and online tips are tracked for each stylist. ## Built for hair salons The parts of NextUp Walk-in hair salons use most. Open one for the pictures. - [LookbookEvery planPut photos on the services you list.](https://nextupwalkin.com/features/lookbook) - [Calendar and online bookingProCustomers book a time from your Check-in Page.](https://nextupwalkin.com/features/calendar-and-online-booking) - [No-show protectionProAsk for a card on file or a deposit when someone books.](https://nextupwalkin.com/features/no-show-protection) - [Commissions and tip poolsProSet a commission rate for each person and share a location’s tips across the team.](https://nextupwalkin.com/features/commissions-and-tip-pools) - [Memberships and packagesProSell memberships billed monthly or yearly, and prepaid packages redeemed one visit at a time.](https://nextupwalkin.com/features/memberships-and-packages) - [LoyaltyProA digital stamp card in your colors, font and logo, with a reward you choose.](https://nextupwalkin.com/features/loyalty) ## How NextUp Walk-in runs your salon Every feature here is in NextUp Walk-in today. The ones marked Pro come with NextUp Walk-in Pro; the rest are on every paid plan. [Compare plans](https://nextupwalkin.com/pricing). ### Salon check-in Every plan Check-in is where a busy front desk loses the most time. Clients check themselves in, from the door, the desk tablet or before they leave home, and the desk only greets them. - **Check in from the door, Instagram, Google or a tablet.** No app, no account, and clients can join before they leave home. - **Pick a stylist or "Anyone".** Today's stylists show with photos and their own wait, and if a client picks services, only stylists who do those services are offered. - **A wait that knows the service.** In services mode NextUp Walk-in adds up each client's own services (cut, color, toner, blowout), uses each stylist's own times, and counts how long current visits have been going. - **Free to step out.** Their place lives on their phone. If someone's called and doesn't come up, tap "Still coming?" and they answer 2, 5 or 10 minutes. - **Kiosk mode** at the desk for clients who'd rather tap than talk. It never saves one client's details for the next. - **The TV** shows who's in the chair, who's next and the wait, in your salon's colors and fonts. ### Client records - **A color record on every client.** Brand, the formula (one line per bowl), ratio, processing minutes and patch-test date, kept under Trade details and found by phone number. A new record starts from the client's older formula notes, so a new stylist can find what was mixed last time. - **Patch tests as records.** Log the service, the date and the result (negative, positive or pending). A positive one is flagged first on the staff screen when the client is called. - **Inspiration photos with the booking.** Clients can send up to 3 reference photos when they join or book, and the stylist sees them on the ticket. You can switch this off for a location. - **Visit history and staff notes** on every client, found by phone number. - **Before and after photos (Pro).** "Last time" holds up to 3 photos and a note per visit, added after the client taps to say a photo is okay, and it shows on the staff screen when you call her. - **Import your client list** from your old system (Excel, CSV, Google Sheets, Numbers or contacts, up to 50,000 clients), with formula notes, allergies, birthdays and tags mapped from your columns. Duplicates can be merged. - **Color consent with a patch-test acknowledgment.** It comes from the hair-salon starter template, is signed on the client's phone before they join or book, and is filed on their profile. - **Retention:** see how often each client comes and who hasn't been back. ### Booked color and cuts Pro - **Online booking:** service, stylist, time, with your cancellation policy shown. - **Processing time that frees the stylist.** Split a color into the active part, the processing wait and the finish. The stylist is free for another client during the wait, online times and the calendar honor it, and the chair time still counts toward your clients-at-a-time limit. - **Options and a regular's own price.** A cut or color can have tiers, like hair length, each with its own price and minutes, and you can set one client's own price or time for a service. Clients pick the option when they join or book. - **Rooms and equipment.** Tell a service it needs a color room or a wash station, and online booking only offers times when one is free. - **Deposits or a card on file** for long color appointments, with a refund cutoff you set (24 hours by default). Staff charge the no-show fee you set. - **Reminders 24 hours and 1 hour before** by email. - **Standing appointments:** weekly, every two weeks or monthly, up to 12 at once. - **Group bookings:** one client books for themselves and up to 4 guests, back-to-back or at the same time. - **"Tell me if a time opens"** on a full day. When a booking cancels, everyone waiting for that day and stylist is emailed, and the first to book gets it. - **The calendar:** a column per stylist, drag to move, blocked time, and each stylist's own "My calendar", synced to Google Calendar, or shown in Apple, Google or Outlook through a calendar link. ### Checkout at the desk (not another POS) - Cash, a pay link or QR on the client's phone, a saved card, or a Stripe S700 reader. Tip buttons you set, and split bills. - **Retail with stock:** shampoo and styling products on the same bill, with low-stock alerts and product commission per stylist. - **Sales tax per location,** on products and on whichever services you choose. - **Gift cards (Pro)** and **store credit (Pro)**, plus branded receipts by email, page or PDF. - NextUp Walk-in's card fee is 0.5% of card payments, never on tips, at most $1 a payment, on top of Stripe's processing fee. ### Renters, assistants and pay - **Booth and suite rent (Pro):** weekly, every two weeks or monthly, charged to a saved card or US bank account, or taken off what you owe them. - **Hybrid renters:** a renter keeps their services less a business percentage you set. - **Assistants:** a percentage of a stylist's tips or services can go to their assistant. - **Tips tracked for each stylist,** plus **commission (Pro)**, **tip pools (Pro)**, recorded cash tips and **payroll files (Pro)** for Gusto, ADP or QuickBooks Payroll. - **Renters can run their own memberships and punch cards** in their own sign-in, and the visits they serve stamp their card, not the salon's. ### Keep the chair booked - **Rebooking reminder emails** a set number of days after a visit (say 42 days after color), only to clients who ticked "Stay in the loop". - **Overdue regulars and one-tap rebook (Pro).** See who is past her usual gap with her stylist, and book her next visit from the Done banner with open times near her own rhythm. - **"Your team recommends" (Pro).** Stylists tick the products they used, the receipt lists them with "Buy for pickup next visit", and a refill reminder email goes out only when the client asks for it. - **Email campaigns with hair-salon templates (Pro):** birthdays this month, "haven't been back", regulars, new stylist. - **Memberships and packages (Pro):** a blowout club or a prepaid series, with a member discount at checkout. - **Loyalty stamp cards (Pro)** in your salon's branding. - **Ratings after every visit,** with your Google review link offered to everyone. - **"Our work" gallery** on your Check-in Page and up to 12 photos per stylist. ### What it does not do yet Salons that weigh every bowl should look hard at a dedicated color tool: **scale integration** and **backbar product usage and cost per service**. NextUp Walk-in keeps the formula as text on the color record, one line per bowl, and does not weigh or cost it. Processing-time gaps apply to booked appointments, not to the walk-in line. ### Also built in - Lookbook: photos of your looks that customers pick from when they join, and the stylist sees the pick on the ticket. Every plan. - Customer screens in seven languages - Insights on walk-ins, waits, no-shows and busiest hours - stylist speed per service - Monday summary email - accountant package - up to 50 locations. ### Smarter waits Every plan - **Best time to come today.** The Check-in Page shows the lowest expected wait by quarter-hour for the rest of today, from the same weekday over the last 8 weeks and the live line, so someone with time to spare comes when it is quietest. - **Each stylist's own wait.** When clients choose who serves them, the Check-in Page shows every stylist's wait next to their name, plus "First available". Once called, they see a range ("called in about 15–25 min") worked out from each person's real service times. - **"Tell me when the wait is shorter."** When the wait is over 10 minutes, a customer can ask to be told when it drops, by email. - **Family tickets.** A mom and her two daughters check in once. Each gets their own place, service and stylist. - **Overflow between locations.** If another of your locations nearby has a much shorter wait for the same services, the join page offers a move there and keeps the customer’s place fair. For businesses with more than one location, so on paid plans (Free is one location). - **Seven languages for customer screens:** English, Spanish, Vietnamese, Korean, Portuguese (Brazil), Haitian Creole and Simplified Chinese. The newest six are machine-drafted, and corrections are welcome. ### On the floor - **A button at each stylist's station.** Every team member gets a secret link to open on a spare phone or tablet at their station. One big button finishes the current visit and calls the next client, hands free. - **A page for each stylist.** A team member with a booking handle gets a public page with their photo, services and prices, and the live wait or booking. - **Visit photos and "Last time" (Pro).** Up to 3 photos and a note per visit, added after the client says OK to a photo: the formula, a photo of the last color and a note about what to change. It shows on the Staff Screen when they are called. - **On the TV (all opt-in):** a full-screen "You’re up!" with the first name, the team member’s photo and a chime; spoken call-ups in English or Spanish; a large-text, high-contrast view; and rotating content between calls (the wait, flash sales (Pro), recent 4 and 5 star reviews, the best time to visit). The Apple TV and Roku apps show the spotlight, chime and rotating wait, sales and review cards; spoken call-ups, the large-text view and the best-time slide are on the web TV. ### Bring regulars back - **Overdue regulars (Pro).** Color and cuts come back on a rhythm, so a client overdue for a touch-up stands out. Clients past their usual gap with nothing booked, most overdue first, one tap to reach out by email (only to those who opted in). - **One-tap rebook (Pro).** At checkout and on the Done banner, "Book their next visit" offers the 3 open times nearest the client’s own rhythm, with the same services and person. - **Loyalty streaks and tiers (Pro)** on top of stamp cards: on-schedule streaks and tiers you name, with a perk for each. - **Client referrals (Pro, off until you switch them on).** "Give a friend $5 off, get $5 store credit", paid for by you, with a yearly cap per client. - **First-visit certificate** (every plan). A printable, shareable certificate for a client’s first visit. ### Licences, cleaning and insight - **Licences and insurance for each team member,** with expiry reminders: cosmetology licence, barber licence and bloodborne pathogens certificate, and booth renter or liability insurance. - **A cleaning log** for each location, from a starter list for this trade (disinfect tools between clients, clean shampoo bowls and sinks, change towels and capes), ticked off per shift and printable for an inspector. - **Ask about your business (Pro).** Plain-language questions about your own numbers, from Help, like "Which day was slowest last month?". - **How you compare (Pro):** your median wait, no-show rate, rebook rate and average ticket against other hair salons of your size, over 90 days. - **Suggested team on duty and review themes (Pro),** plus a weekly "This week, try" on every plan with up to three actions from your numbers. ## The color record, on the client What was mixed last time is on her profile, with a positive patch test flagged first, so a new stylist can repeat it. **Trade details**Pets, vehicles, formulas and other details your team keeps. - ! Patch test positive **Hair color**Edit Brand Redken Formula (one line per bowl) 6N + 7G, 20 vol Ratio 1:1.5 Processing (minutes) 35 Patch test date 10/02/2026 **Patch test: Toner**Edit Service Toner Date 10/02/2026 Result Positive + Add hair color+ Add patch test ## A Tuesday with NextUp Walk-in An example day, hour by hour, with the line on everyone's phone. - 9:00 Line opens on schedule. Two booked colors are on the calendar. A deposit is already paid on the 10:30. - 9:40 A walk-in picks "Women's cut & style" with Hannah. The wait counts Hannah's color client still in her chair. - 10:05 The walk-in goes for coffee and watches her place on her phone. Hannah's color is processing, so she takes a booked trim while it sits. - 10:30 The color client checks in and the front desk taps Check In. Her color record (last formula, ratio, patch test) and signed color consent are on her profile. - 12:15 Someone cancels a 3:00 highlight. A client waiting on "Tell me if a time opens" books it within minutes. - 2:00 Checkout: color plus a bottle of shampoo, tip on the pay link. The tip goes on Hannah's statement and the product commission is recorded. - 2:30 A regular is past her usual gap. She shows on Overdue regulars, and the front desk books her next color from the Done banner. - Friday Suite rent is collected from each renter. The assistant's share is worked out automatically. ## See NextUp Walk-in set up for hair salons Six screens, one system, always in sync — styled the way your customers and team will actually see it. ## Why switch to NextUp Walk-in - **Walk-ins get a real line.** Most salon software is built around the appointment book. NextUp Walk-in runs a live walk-in line with a TV and Door Tablet beside the book on Pro. - **Rent, renters and assistants built in.** Rent collected on schedule, hybrid renters, assistant splits and payroll files. - **Your salon's look everywhere.** Your logo, colors and fonts on the Check-in Page, TV, booking page, receipts and emails. - **No marketplace.** Your booking page shows only your salon. - **From a premium salon suite:** a four-stylist salon is $69 on Pro, with rent, commission, tip pools and payroll files included, and a live walk-in line with a TV. If a scale link or backbar costing runs your day, compare closely first. [See the comparisons](https://nextupwalkin.com/compare). - **From an all-in-one salon app or marketplace:** no marketplace and no fee on a new client (the card fee still applies), and the same booking, deposits and forms. [See the switching guides](https://nextupwalkin.com/switching). - **Switching:** first month free on monthly billing with the code **SWITCH**. Import your clients yourself, formula notes included. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) More specific to hair salons Related trades Also built for **Comparing waitlist apps?** See how NextUp Walk-in compares with other booking apps: price per location, texts included, and who each app is actually built for. [See comparison](https://nextupwalkin.com/compare) ## How NextUp Walk-in compares Price, the walk-in line and the color tools salons ask about, side by side, with the gaps we have said plainly. FeatureNextUp Walk-in ProPremium salon suitesAll-in-one salon apps Monthly price, salon of four stylists$69 ($59, plus $10 for the fourth team member)About $140 to $160, with phone, payroll and marketing priced extra on some ([published pricing](https://nextupwalkin.com/compare), [published pricing](https://nextupwalkin.com/compare))About $60 to $70 at the base tier; forms and waitlist sit higher on some ([published pricing](https://nextupwalkin.com/compare), [published pricing](https://nextupwalkin.com/compare)) Walk-in line with a TV board and kiosk✓ (every plan)A waiting room or waitlist; no TV board foundA waitlist Processing time (client under color, stylist takes another)✓ on booked appointments (Pro): active, processing and finish times; the stylist is free during the waitSome schedulers account for itNot confirmed on their pages Color formula on the client (scale integration is separate)✓ A color record with brand, formula by bowl, ratio, processing minutes and patch test (every plan); no scale linkOn several, with scale add-ons from about $35 to $40 a month on someNotes on most Color consent and patch-test form✓ hair-salon starter, signed on the client’s phone✓✓ (some on higher tiers) Suite rent, hybrid renters, assistant splits✓ (Pro)Booth rental and commission tools on someMulti-location plans or add-ons on some Fee on a client the marketplace bringsNone (the card fee still applies)Not a marketplaceSome take 20% to 30% of a new client’s first visit Card paymentsStripe’s rate plus 0.5% (at most $1 a payment, never on tips)About 2.4% to 2.5% plus centsAbout 2.3% to 2.5% plus cents Prices and fees from each vendor’s published pricing page, checked October 26, 2026; the four-stylist totals are our arithmetic from those pages. Named, linked comparisons are on the compare pages. ## Hair salons: common questions What is a salon waitlist app? A salon waitlist app keeps the walk-in line on clients' phones instead of a clipboard or the lobby. Clients check in, see their place and a wait based on the services they picked, and come back when their stylist is ready. NextUp Walk-in also runs the book, checkout and suite rent from the same front desk. Is a waitlist app or a booking app better for a salon? They solve different problems. A waitlist handles clients who walk in; a booking app handles those with an appointment. NextUp Walk-in runs the walk-in line on every plan, and Pro puts booked clients on the same line so the front desk has one list. How does the wait estimate handle color, cuts and blowouts? Choose the services method, and NextUp Walk-in adds up each client's own services, uses each stylist's own times, and counts how long current visits have been going. Or keep it simple with your average visit time and how many stylists are working. Insights shows how close quoted waits came to real ones. How does salon check-in work with NextUp Walk-in? A client scans the code at your door, taps your Instagram or Google link, or uses the tablet at the desk. They enter a name, pick a stylist or "Anyone" and their services, and see their place and wait on their phone. Booked clients are checked in from the calendar when they arrive. Can a tablet at the front desk be our salon check-in kiosk? Yes. Open kiosk mode on any tablet and clients tap in themselves. It clears after each client, so it never shows one client's details to the next. Do clients have to wait in the salon? No. Their place lives on their phone, so they can step out and come back. If someone's called and doesn't come up, tap "Still coming?" and they can answer 2, 5 or 10 minutes away. Can clients check in from Instagram before they arrive? Yes. Put your check-in link in your Instagram bio, on your Google profile or on your website. A website snippet can also show whether you're open and about how long the wait is. Can I keep a client's color formula? Yes. Each client has a color record under Trade details: brand, the formula (one line per bowl), ratio, processing minutes and patch-test date. Look a client up by phone to see it with their visit history and staff notes, and bring older formula notes over when you import your client list. On Pro, "Last time" adds up to 3 photos and a note per visit. It does not connect to a scale. Can clients sign a color consent form? Yes. Start from the hair-salon template (color history, allergies and a patch-test acknowledgment). A required form is signed on their phone before they join or book and is filed on their profile. Can clients book color appointments with a deposit? Yes, with NextUp Walk-in’s Pro plan. Clients book a service, a stylist and a time, and you can ask for a deposit or card on file. A client who cancels before your refund cutoff gets the deposit back automatically. Can NextUp Walk-in collect suite rent and pay assistants? Yes, with NextUp Walk-in’s Pro plan. Rent is collected weekly, every two weeks or monthly from a saved card or bank account, or off what you owe them. Assistants can get a percentage of a stylist's tips or services. Can I sell retail products at checkout? Yes. Add products with stock at each location. They go on the visit's bill, stock comes off when it's paid, and you can pay a product commission. Do clients need an app? No. They join, book and pay in their phone's browser. Does NextUp Walk-in do processing-time booking, or color formulas with a scale? Processing-time booking, yes, on Pro: split a service into active, processing and finish time, and the stylist is free for another booked client while color develops. Color formulas are kept as a record on the client, one line per bowl. There is no scale link and no backbar product tracking or cost per service, so if those run your day, compare a dedicated color tool first. Processing gaps apply to booked appointments, not the walk-in line. Can I move my clients over from my current salon software? Yes. Import your client list yourself in a few minutes (Excel, CSV, Google Sheets, Numbers or contacts, up to 50,000 clients), with formula notes, allergies, birthdays and tags mapped from your columns. You see every row before it saves, and you can undo it for 7 days. What is the best waitlist app for a salon? The best salon waitlist app runs the line and the book from one place. NextUp Walk-in lets clients check in from their phone, shows a wait that knows a color from a trim, calls them back when their stylist is ready, and, on Pro, adds booking, deposits and checkout with tips. See how it stacks up in the walk-in waitlist app comparison on our blog. Is NextUp Walk-in salon waitlist management software or a booking app? Both. Walk-ins join the line from their phone or the door tablet, and clients who want a set time book a stylist online with NextUp Walk-in's Pro plan. Walk-ins and bookings share one calendar, so the front desk sees one picture of the day. How much does salon waitlist software cost? The Walk-in plan is $29 a month for your first location and $19 for each additional one, with the TV screen and the door tablet. Pro, at $59 and $39, adds appointments, deposits, memberships, commissions and payroll. Both include 3 team members per location, then $10 a month each. The 14-day free trial includes every Pro feature. A card is needed to start, but nothing is charged until the trial ends, when the plan is charged unless you cancel first. There is also a Free plan: 1 location, 1 team member and 50 check-ins a month, and no card needed. ## Give your front desk its calm back. Set up your first location in about two minutes. Your line can be live before your next walk-in. [Start your free trial](https://nextupwalkin.com/signup) [Get set up with us](https://nextupwalkin.com/contact?topic=setup) --- # Jewelry and Watch Repair Counter Queue App | NextUp Walk-in Source: https://nextupwalkin.com/industries/jewelry-watch-and-eyewear-repair > A walk-in queue app for jewelry, watch and eyeglass repair counters: customers join from a phone, pick quick fix or drop-off and see the wait live. # Walk-in queue app for jewelry, watch and eyeglass repair counters Quick fixes at the counter, drop-offs to the bench, one line for both. Customers join from a phone, pick what they need (a watch battery, a ring sizing, a bent frame, a pickup), and see their place and the wait live. A nose pad takes two minutes while you wait. A ring sizing is a drop-off with an intake conversation. Each reason has its own time, so the lunch-hour line reflects what the counter will actually do, and a TV in the window shows who is up. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) No card? [Start on Free](https://nextupwalkin.com/signup?plan=free): 1 location, 50 check-ins a month. **Jules**, your guide for jewelry, watch and eyewear repair countersA repair-counter afternoon, from the bench. - No app, no account - Works with one person at the counter - Door Tablet for walk-ups Now Calling Jordan A. **Dana**is ready for you Up Next - 1Wei C. - 2Ana S. ~10 min Current Wait ~10 min Scan to join the line 4 PM73° 5 PM71° 6 PM68° Sound onNextUp LLC On the TV First nameAnaMobile (Optional)(555) 555-0123Who would you like?AnyoneDanaJoin the line YOU'RE IN LINE#3AnaAbout 10 min. Watch the TV for your name. At the door 9:41 Walk to Luis - Straight ahead16 ft - Turn right10 ft - Turn left4 ft - Station 9, on the right Not where you are? You YouYour routeStation 9 I'm on my wayI'm here 9:41 Your spot#2About **10 min**· around 3:40 PM1 person ahead of you This page updates live. Feel free to step out. In line as Ana S. Leave the line Campus IT Help Desk Ana S. You're up!**Dana** is ready for you.Head to the front now. Running late?Let Campus IT Help Desk know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it On their phone ## Watch it in a minute See NextUp Walk-in set up for jewelry, watch and eyewear repair counters. [Try a demo](https://nextupwalkin.com/try-demo)A shop that is already set up. No sign-up and no card.Read the transcript Lunch hour at the service counter, and a line of people with the same question. Everyone wants to know how long, and the counter can't answer fast enough. Customers scan a code at the door and join your line from their own phone. No app to download, and no account to make. They can step outside, and come back when it's their turn. The TV in your lobby shows who's up next, and an honest wait, so nobody has to ask how much longer. Sam calls the next customer with a tap, starts their visit, and finishes up, so the line moves at the speed of the counter. Start with a list of services made for service counters, and NextUp Walk-in uses their times to keep every wait honest. Insights show your busiest days and hours, your average wait, and how many customers you served, so you know when to put another person on the counter. At our demo counter, Sam's next customer is already on the way, and the lobby stays quiet. Yours can run the same way. Try our live demo line at nextupwalkin.com/demo, and start your fourteen-day free trial. ## What a repair counter deals with today Where the time goes today, before anything changes. **Jules**A repair-counter afternoon, from the bench.Illustrated character - ### Two-minute fixes stuck behind long intakes. A loose screw, a bent temple or a dead battery should be a quick job at the counter. When someone is describing a heirloom ring in detail at the register, those quick jobs wait with everything else. A customer who needs a two-minute nose pad turned into a twenty-minute wait watches the person ahead tell a long story and leaves. Giving the quick jobs a reason of their own, with a short time, is what lets the phone say “about five minutes” and mean it. - ### One person is the counter, the bench and the phone. In a small shop the same person swaps a battery, takes in a ring, adjusts a pair of glasses and answers the phone. Every interruption is another person asking whether they are next, and every answer is a few seconds off the work on the bench. A line that reports itself on the customer’s phone, and a window screen that shows who is up, turns those questions into a glance at the wall. - ### Lunch hour brings everyone at once. People with a broken strap, a pinching frame or a ring that no longer fits come on their break and have forty minutes. A line that cannot tell them the wait sends half of them away. - ### Intake that needs to be right the first time. A ring, a watch with a serial number, a pair of glasses with a worn nose pad. Each needs a description of what was said and what was promised. A tag on an envelope loses the context of the conversation. The join form can ask a short question, such as “What are you bringing in?”, and the answer lands on the row so the person at the counter starts from it. Your repair envelope and your own receipt stay the record of the item itself. - ### Estimates that need the owner at the bench. Some jobs cannot be priced by the person at the counter: a crack in a setting, a watch that stopped for no clear reason, a frame that has snapped at the hinge. The estimate waits for whoever does the work, which holds up the next customer too. A reason such as “estimate” with its own time, taken by the bench person, keeps these conversations out of the lunch-hour battery line. - ### Pickups, in the same line as new repairs. Someone who only needs to hand over a ticket and pay waits behind a customer who has just arrived with a bag of broken chains. Pickups are fast, and a long line makes them feel like they take forever. ## How NextUp Walk-in helps What changes once the line lives on a phone, not on paper. 1 ### Quick fixes stay quick While-you-wait adjustments, drop-offs and pickups are separate reasons with their own times, so a battery swap is not quoted like a ring sizing. 2 ### The lunch-hour line makes sense Customers see the wait before they commit their break. Those with forty minutes stay, and the rest wait elsewhere and watch their place, or choose a quieter time from the Check-in Page, which shows the lowest expected wait by quarter-hour for the rest of today. 3 ### Intake notes with the customer A staff note on the client record says what was brought in and what you agreed, so the pickup conversation starts with it. On the Pro plan you can add up to three photos to a visit, after the customer says OK to a photo. ## Built for jewelry, watch and eyewear repair counters The parts of NextUp Walk-in jewelry, watch and eyewear repair counters use most. Open one for the pictures. - [LoyaltyProA digital stamp card in your colors, font and logo, with a reward you choose.](https://nextupwalkin.com/features/loyalty) - [Reviews and feedbackEvery planAfter a visit, clients leave a private rating and a comment.](https://nextupwalkin.com/features/reviews-and-feedback) - [InsightsBasic on every plan · Full on paid plansWalk-ins, waits, revenue and busy hours, compared with the period before.](https://nextupwalkin.com/features/insights) - [Gift cardsProIssue prepaid gift cards in seconds.](https://nextupwalkin.com/features/gift-cards) - [Google and InstagramEvery planThe Get Found Online page gives you the link, the QR code and the steps to add your line to Instagram, Google, Apple Maps and Yelp.](https://nextupwalkin.com/features/get-found-online) ## How NextUp Walk-in runs a repair counter Every feature here is in NextUp Walk-in today. The ones marked Pro come with NextUp Walk-in Pro; the rest are on every paid plan. [Compare plans](https://nextupwalkin.com/pricing). ### Quick fix, drop-off and pickup Every plan - **One reason per visit.** Your own list: watch battery, band or link adjustment, ring sizing or repair, eyeglass adjustment or screw, estimate, pickup. Each counts for its own time, and the person at the counter sees it before the customer arrives. - **Up to five questions on the join form.** Write them yourself, required or optional: what the item is, whether it is a quick fix or a drop-off, the number on their repair ticket if they are collecting. Customers type an answer on their phone, and it shows on the row on the Staff Screen. - **Join from a phone, a QR code or a link.** Put the code on the counter and the window, and the link on your website and listing. Nothing to download. - **A door tablet in kiosk mode** for walk-ups without a phone. It never keeps one customer’s name or number for the next, and staff can also add someone by hand. - **Who serves what.** If the bench person handles ring work and the counter person handles batteries, choose which team members take which reason. “Call next” skips visits a person is not on the list for. - **Ticket numbers instead of names,** if you want them. A012 on the TV and the customer’s page, restarting each morning, with a name optional on the join form. ### On the counter - **One person or several.** Each team member calls the next customer from their own screen on any tablet, laptop or phone, and the estimate counts how many are working. - **Wait anywhere nearby.** A customer on a lunch break can grab a sandwich and watch their place on their phone. “Are you still coming?” checks on anyone who stepped away. - **The window TV** in your colors, with the line, the wait and a QR to join, so people walking by can join without coming in. - **Visit photos and “Last time” (Pro).** Up to 3 photos and a note per visit, added after the customer says OK to a photo: the condition of the piece, the serial number, what you quoted. It shows on the Staff Screen when they are called. - **Client records** (every plan) with visit history and staff notes, so a returning customer is not asked everything again. Keep your own repair envelope and receipt for the item; NextUp Walk-in does not hold a repair record. - **Appointments beside the line (Pro)** for larger jobs such as a custom resize or a full watch service, while quick fixes stay walk-in. ### Knowing your rush - **Insights:** visitors by weekday and hour, average wait, quoted versus real waits, people who left, and a Monday summary email. - **A service report** per team member and per reason: visitors served, average wait, time at the counter and the share seen within a target you set. - **Best time to come today.** The Check-in Page shows the lowest expected wait by quarter-hour for the rest of today, so a customer with a flexible day comes when it is quiet. - **Hours, a cap and a no-show timer,** so the line opens, fills and closes on its own, even when you are at the bench. - **A private star rating after the visit,** then a Google review link for everyone who rates, to turn a happy customer into a review. - **Seven languages** on customer screens: English, Spanish, Vietnamese, Korean, Portuguese (Brazil), Haitian Creole and Simplified Chinese. ## Example day: a December Saturday with NextUp Walk-in An example day, hour by hour, with the line on everyone's phone. - 10:00 The shop opens. Five people joined from the QR code on the window. Three ticked “watch battery”, one “ring sizing”, one “pickup”. - 10:30 Batteries and pickups move quickly while the owner takes a ring sizing intake at the bench. The wait on every phone reflects short jobs and one long one. - 12:00 The lunch-hour rush. Nine in line. The TV and every phone show a wait that fits a forty-minute break, and three people who cannot stay wait outside and come back when called. - 12:40 A customer with a bent frame joins from the sidewalk by scanning the window QR. Eyeglass adjustments are quick, so they are called next. - 1:00 A customer arrives with a ring that no longer fits and a watch that stopped. He joins for “estimate” and answers the item question with both. The bench person takes him next, between two pickups, and writes a note on his record about the sizing quote. - 1:15 Two people on errands answer “Are you still coming?” with “10 minutes”. Their places hold. - 2:30 A pickup customer arrives. Pickup is a reason of its own with a short time, so they are called between intakes. - 4:30 The cap you set for the last hour stops new joins. Everyone already in the line is served. - Monday The summary email shows 11:30 to 1:30 and Saturday afternoon were the peaks, and Insights shows how many people left before being served. The service report shows how long the counter spent per reason. Next month a second person covers the counter at lunch. ## See NextUp Walk-in set up for jewelry, watch and eyewear repair counters Six screens, one system, always in sync — styled the way your customers and team will actually see it. ## Why switch to NextUp Walk-in - **Moving off a bell and a notebook?** Customers join from their phone, so you stop answering “am I next?” while you hold a loupe. - **Want quick fixes to stay quick?** Each reason has its own time, so a battery swap is not quoted like a ring sizing. - **One person at the counter?** Hours and a cap keep the line from filling while you are at the bench, and staff can add walk-ups by hand. - **Need intake notes with the customer?** A note per visit sits on the client record and comes up when they are called. - **Want to see the lunch-hour rush?** Insights show the actual busiest hours and how many people left without being served. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) More for this kind of business Also built for **Comparing waitlist apps?** See how NextUp Walk-in compares with other booking apps: price per location, texts included, and who each app is actually built for. [See comparison](https://nextupwalkin.com/compare) ## Jewelry, watch and eyewear repair counters: common questions Is there a waitlist app for jewelry, watch and eyeglass repair counters? Yes. NextUp Walk-in is a virtual queue: customers join from their phone by scanning a code or tapping your link, pick a quick fix, a drop-off or a pickup, and watch their place live. The person at the counter calls the next customer from any tablet, laptop or phone. Can quick fixes and drop-offs have different wait times? Yes. Each reason you list counts for its own time, so a watch battery and a ring sizing intake are not quoted the same. The wait a customer sees is based on how many are ahead for which reasons and how many people are working. Do customers have to download an app or make an account? No. They join in their phone’s browser. A name is all they need. Can I put a waiting-room TV in the shop window? Yes. Any TV with a browser works, and there are apps for Apple TV, Roku and Fire TV. It shows who is up, who is next, the current wait and a QR code to join, in your colors, so people walking by can join from the sidewalk. Can customers wait elsewhere on a lunch break? Yes. They watch their place on their phone, and the page shows the moment they are next. “Are you still coming?” checks on anyone who stepped away, and a no-show timer releases a spot if they do not answer. Can I run walk-ins alongside scheduled jobs? On the Pro plan, yes. Appointments sit on the same line as walk-ins, with confirmation and 24-hour and 1-hour reminders, and a customer arriving for one can be set to go ahead of walk-ins. The Walk-in plan runs the walk-in line only. Can I keep notes on what a customer brought in? On the Pro plan you can add up to 3 photos and a note to each visit, after the customer says OK to a photo, and it shows on the Staff Screen when they are called. Every plan has client records. NextUp Walk-in does not track a repair through the bench. Does it tell customers when their repair is ready? No. NextUp Walk-in runs the line at the counter. It does not track repair jobs or send a ready-for-pickup notice. A customer picking up joins the line with the pickup reason, so that visit is short and counted separately. What if I am the only person in the shop? Set hours and a cap so the line does not fill while you are at the bench. Staff can add walk-ups by hand, and a door tablet in kiosk mode lets customers join without you. The estimate counts how many people are working. When you step into the back for a ring, customers see their place and the wait on their phones rather than waiting for you to look up. Can some jobs go only to the person who does them? Yes. Choose which team members take which reason, so ring work goes to the bench and batteries go to the counter. “Call next” skips visits a person is not on the list for, and a manual call is still allowed. What if a customer does not have a smartphone? Put a tablet in kiosk mode by the door. The kiosk never saves one customer’s name or number for the next. You can also print a numbered ticket, and staff can add someone by hand. Can customers join before they walk in? Yes. The join link works from anywhere, so a customer can get in line from the office or the mall, see the wait and walk over when their place is close. The Check-in Page also shows the lowest expected wait by quarter-hour for the rest of today. Can I print a ticket for the item I take in? Yes, once you switch on the printed ticket for the location. The door tablet prints a slip with the number, people ahead, the estimated wait and a QR to the customer’s own place, through the browser’s print dialog on a receipt printer. It is a ticket for the line, not a repair tag. How do I know how long a battery swap or a sizing really takes? The service report shows, per team member and per reason, visitors served, average wait and time at the counter, over 7 or 30 days, with a CSV download. Set the time for each reason from what you see, so a quick fix is quoted as quick. Does it handle prescriptions, appraisals or insurance paperwork? No. NextUp Walk-in runs the line at your counter. It does not take or store eye prescriptions, appraisals, insurance claim paperwork or a repair record for an item, and it does not give a view on what a repair should cost. Your repair envelope, receipt and your own systems stay where they are. Can I use it for several stores in a mall? Yes. Each location runs its own line, TV and kiosk, so a second counter in another store has its own wait. A second location is an extra location on your plan. ## Fix the line the way you fix the watch. Set up your first location in about two minutes. Your line can be live before your next walk-in. [Start your free trial](https://nextupwalkin.com/signup) [Get set up with us](https://nextupwalkin.com/contact?topic=setup) --- # Kids' Haircut Shop Walk-in App | NextUp Walk-in Source: https://nextupwalkin.com/industries/kids-haircuts > A kids' haircut walk-in app for family cut shops: parents check in every child once, wait outside the chair and come back when it's their turn. # Kids' haircut walk-in app for family cut shops A line for the whole family that doesn't park a toddler on your bench. Parents scan the code at your door, add every child they brought, pick a cut for each one and walk the kids around the block until their phone says the chair is nearly free. Your barbers see who is a first haircut, who is a buzz cut and who is a sibling on the same ticket. The TV and the staff screen keep the order straight on a school-holiday Saturday. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) No card? [Start on Free](https://nextupwalkin.com/signup?plan=free): 1 location, 50 check-ins a month. **Kai**, your guide for kids' haircut shopsA school-holiday Saturday, from the kids' chair. - One check-in for a parent and all the kids - No app for parents to download - A child's haircut form signed on the phone Now Calling Marcus J. **Chris**is ready for you Up Next - 1Alicia T. - 2Devon K. ~12 min Current Wait ~12 min Scan to join the line 4 PM73° 5 PM71° 6 PM68° Sound onNextUp LLC On the TV First nameDevonMobile (Optional)(555) 555-0123Who would you like?AnyoneChrisJoin the line YOU'RE IN LINE#3DevonAbout 12 min. Watch the TV for your name. At the door 9:41 Walk to Luis - Straight ahead16 ft - Turn right10 ft - Turn left4 ft - Chair 9, on the right Not where you are? You YouYour routeChair 9 I'm on my wayI'm here 9:41 Your spot#2About **12 min**· around 3:40 PM1 person ahead of you This page updates live. Feel free to step out. In line as Devon K. Leave the line Fade Room Barbershop Devon K. You're up!**Chris** is ready for you.Head to the front now. Running late?Let Fade Room Barbershop know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it On their phone ## Watch it in a minute See NextUp Walk-in set up for kids' haircut shops. [Try a demo](https://nextupwalkin.com/try-demo)A shop that is already set up. No sign-up and no card.Read the transcript Saturday morning at the barbershop, and every chair has someone waiting behind it. Nobody can say who's next, and everyone wants to know how long. Customers scan a code at the door and join your line from their own phone. No app to download, and no account to make. They can grab a coffee next door, and come back when it's their turn. The TV in your waiting area shows who's up next, and an honest wait, so nobody has to ask how much longer. Max calls the next client with a tap, starts the cut, and finishes up. No sign-in sheet, and no shouting across the shop. Start with a list of services made for barbershops, and NextUp Walk-in uses their times to keep every wait honest. Insights show your busiest days and hours, your average wait, and how many clients you served, so you know when to put another barber on the floor. At our demo shop, Max's next client is already on the way, and the waiting area stays quiet. Yours can run the same way. Try our live demo line at nextupwalkin.com/demo, and start your fourteen-day free trial. ## What a school holiday looks like without it Where the time goes today, before anything changes. **Kai**A school-holiday Saturday, from the kids' chair.Illustrated character - ### Three kids, three names, one clipboard A mom with a seven-year-old, a four-year-old and a baby in the stroller writes one name on the sheet. Twenty minutes later you call the seven-year-old and don't know the other two are hers. She ends up explaining it twice at the chair. - ### The bench is a playground A toddler waiting forty minutes turns into a toddler on the floor, a meltdown by the door and a first haircut that starts with crying. Parents would happily wait at the park across the street if they knew when to come back. - ### Saturday morning and the first day of school Every parent in town wants a cut before Monday, so Saturday at 9 and the week before school are one long line. Half the families look through the window, see the crowd and drive on. You never learn how many. - ### A cut for a boy who will not sit still takes what it takes A buzz cut on a calm eight-year-old is ten minutes. A first haircut on a squirming one-year-old, with a parent holding him on a booster, is not. When every cut is quoted at the same number, the whole line runs behind. - ### Which kid had the number 2 guard? Parents say "same as last time" and nobody remembers last time. The barber guesses a guard, the dad winces, and next month it is a different barber with a different guess. ## How NextUp Walk-in helps What changes once the line lives on a phone, not on paper. 1 ### One ticket for the whole family A parent adds each child with their own service and the barbers see every kid's cut on the ticket. Nobody has to explain who belongs to whom at the chair. 2 ### Parents wait where the kids can move The place and the wait live on the parent's phone. Kids burn off energy at the park or the ice cream shop next door and walk back when the line says they are next. 3 ### A wait that fits a small head Set a time for a kid's cut, a buzz cut and a first haircut, and set it per barber. The number on the TV counts those minutes, not an average that was made up for adults. ## Built for kids' haircut shops The parts of NextUp Walk-in kids' haircut shops use most. Open one for the pictures. - [LookbookEvery planPut photos on the services you list.](https://nextupwalkin.com/features/lookbook) - [Calendar and online bookingProCustomers book a time from your Check-in Page.](https://nextupwalkin.com/features/calendar-and-online-booking) - [No-show protectionProAsk for a card on file or a deposit when someone books.](https://nextupwalkin.com/features/no-show-protection) - [Commissions and tip poolsProSet a commission rate for each person and share a location’s tips across the team.](https://nextupwalkin.com/features/commissions-and-tip-pools) - [Memberships and packagesProSell memberships billed monthly or yearly, and prepaid packages redeemed one visit at a time.](https://nextupwalkin.com/features/memberships-and-packages) - [LoyaltyProA digital stamp card in your colors, font and logo, with a reward you choose.](https://nextupwalkin.com/features/loyalty) ## How NextUp Walk-in runs your kids' cut shop Every feature here is in NextUp Walk-in today. The ones marked Pro come with NextUp Walk-in Pro; the rest are on every paid plan. [Compare plans](https://nextupwalkin.com/pricing). ### Check in the whole family at once Every plan - **A family ticket.** One check-in for a parent and the kids, with each child getting their own place and service. A dad with two boys joins once instead of writing two names on a list. - **Up to five people on a ticket,** the person joining included, so a grandparent can bring four grandkids. Each child is a line of their own, called, served and checked out separately. - **Pick a cut for each child.** Services like a kid cut, a buzz cut, a first haircut or a line-up each count for their own minutes, so the wait follows the real chair time. - **Pick a barber or "Anyone".** Parents who know the barber the kids sit still for can ask for her. Everyone else takes the next open chair, and each barber's own wait shows beside their name. - **Scan, tap or use the door tablet.** The code at your door, a link in your Instagram bio or Google profile, or a tablet by the entrance. A name is all a parent has to give, with no account. - **A Lookbook of cuts.** Photos of the fades, tapers and buzz cuts you do, in sections, so a ten-year-old can point at the one he wants when his parent joins. ### A line that lets families step out - **Their place on their phone.** The live wait and position update as the line moves, and a leave-now nudge tells the family when to start walking back. - **The TV by the door.** Now calling, up next, the current wait and a QR code for the family that just walked in. Turn on spoken call-ups, or the large-text view for a crowded room. - **"Are you still coming?"** If the family called does not come in, tap it and they answer in 2, 5 or 10 minutes. A no-show timer moves on to the next family if nobody turns up. - **Hours that run themselves.** The line opens and closes on its own and stops taking walk-ins a set time before close. A cap makes the join page say the line is full, so nobody queues up for a cut that cannot happen today. - **Screens in seven languages** for the parent's phone, including Spanish, Vietnamese and Haitian Creole, following the language the phone is set to. ### Know each kid and keep the parents coming back - **A child's haircut form.** Start from the barbershop starter template: a parent signs on their phone before the child joins, and it is filed on the parent profile with the date. Set it to every visit if parents bring different children each time. - **A cut card on the client profile.** Guard on top, guard on the sides, neckline and a note, kept under Trade details and found by phone number, so any barber can repeat last time. Children on a family ticket ride on the parent phone number, so write each child guards in the note by name. - **Per-barber service times.** If one barber finishes a kid's fade in twenty minutes and another needs thirty, set it for each, and the wait follows. - **Rebooking reminder emails** a set number of days after a cut, sent only to parents who ticked "Stay in the loop" themselves. You write the message, so it can say a growing boy is due. - **Reviews.** After the cut, the parent rates it from 1 to 5, and every parent is offered your Google review link, whatever they rated. - **Loyalty stamp cards (Pro).** Every finished cut earns a stamp, and a Reward unlocked card shows on the parent's phone when the card fills. - **Appointments beside the line (Pro).** Online booking with deposits, reminders 24 hours and 1 hour before, and standing appointments (weekly, every two weeks or monthly) for the family that always comes at the same time. - **Insights.** Busiest hours by weekday and hour, walk-ins, people who left the line and quoted versus real waits, so you can plan staffing for the back-to-school week. ## A Saturday before the first day of school An example day, hour by hour, with the line on everyone's phone. - 8:45 The line opens at 9 on its own. Three families join from the parking lot, each with a ticket that lists every child. - 9:20 A mom adds her one-year-old for a first haircut. The wait counts a longer chair time than a regular cut, so the TV is honest. - 9:45 The bench is full of strollers. Two families see a 40-minute wait on the phone and walk to the playground across the street. - 10:30 A dad with three boys joins on one family ticket, and the barber sees each boy with the cut he picked. - 11:15 A barber finishes a fade early. The TV calls the family that just left the playground, and their phone gave them a leave-now nudge five minutes ago. - 12:30 The family you called is not in. You tap "Are you still coming?" and the mother answers that they are five minutes away. - 1:40 The barber opens a regular's card: guard 2 on top, guard 1 on the sides, tapered neckline. Same cut as last month, no guessing. - 3:00 The line reaches the cap. The join page says the line is full, and the parents who were about to drive over choose another day. - 5:15 The line stops taking walk-ins 45 minutes before close, and nobody is turned away at the door. - Four weeks later A rebooking email lands for each parent who ticked "Stay in the loop", in time for the next cut. ## See NextUp Walk-in set up for kids' haircut shops Six screens, one system, always in sync — styled the way your customers and team will actually see it. ## Why kids' cut shops move off the clipboard - **From a paper sign-in sheet:** one family writes one line, and the barber sees every child and the cut each one picked. Parents don't stand in the shop to keep a spot. - **From a phone line:** parents stop calling to ask how long it is. The wait is on the join page and on their phone, and your barbers stop answering the phone with clippers in hand. - **From an appointment-first app:** those are built around the book. This gives walk-in families a real line beside it, a QR code at the door and a TV that shows who is next. On Pro you can keep online booking, deposits and reminders. - **No new app for parents:** they join in their phone's browser, so a grandparent with an old phone can still get a kid in the chair. - **Switching offer:** your first month free on monthly billing with the code **SWITCH**, and you import your client list yourself in a few minutes. [See the switching guides](https://nextupwalkin.com/switching). [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) More for this kind of business Related trades Also built for **Comparing waitlist apps?** See how NextUp Walk-in compares with other booking apps: price per location, texts included, and who each app is actually built for. [See comparison](https://nextupwalkin.com/compare) ## Kids' haircut shops: common questions What is a kids' haircut walk-in app? It is a waitlist for children's barbershops and family cut shops. A parent scans a code or taps a link, adds each child and the cut they want, and watches their place in line on their phone instead of waiting on the bench. Your barbers see every child on the ticket and the TV shows who is next. Can a parent check in several kids at once? Yes. With "Add someone" a parent joins once for themselves and up to four others, and each child gets a first name, their own services and their own barber (or "Anyone"). One status page shows everyone, and the barber sees every child on the ticket instead of a single name. Is there a waitlist app for kids' barbershops where parents can leave and come back? Yes. Their place lives on their phone with the live wait, and a leave-now nudge tells them when to start walking back. Families wait at the park, in the car or next door, and a first-haircut toddler does not spend forty minutes on your bench. Do parents have to download an app? No. They scan your QR code or tap your link and join in their phone's browser, with a name and nothing else required. A mobile number is optional, so there is no account and nothing to install. How do I show the wait on a TV in the shop? Any TV with an HDMI port and a small streaming device works. The screen shows who is being called, who is next, the current wait and a QR code for families walking in, in your colors and logo. Turn on spoken call-ups or the large-text view if the room is busy and loud. Can I run walk-ins and appointments in the same shop? Yes, on the Pro plan. Booked families sit beside the walk-in line, with deposits, reminders 24 hours and 1 hour before and standing visits. Walk-ins stay on every plan, so you can start with the line and add the booking later. How do I stop parents from waiting on the bench with a toddler? Give them a way to leave. They join from the door or from home, see their place and wait on their phone, and come back when it is close. You can also set a cap so the join page says the line is full on a day when a cut cannot happen. Can I get a signed consent form for a child before a haircut? Yes. Start from the child's haircut consent form in the barbershop starter templates. A parent signs it on their phone before the child joins or books, and it is filed on the parent profile with the date. Set it to every visit if the parent brings different children each time. Can I time a first haircut differently from a buzz cut? Yes. Add each as its own service with its own minutes, and set them per barber if one is faster with small children. In services mode the wait adds up each child's service, and it counts how long current cuts have been going. Can I keep the guard numbers for my young clients? Partly. A cut card sits under Trade details on a client profile found by phone number: guard on top, guard on the sides, the neckline and a note. Children on a family ticket use the parent phone number, so put each child guards in the note with the child name. What happens when the family I call is not there? Tap "Are you still coming?" and the parent answers that they are 2, 5 or 10 minutes away, or cannot make it. You can also turn on a no-show timer, so a family who does not come to the chair within 5 to 30 minutes is marked a no-show and the next family is up. Can customers pick their favorite barber? Yes. Turn on barber choice and the join form lists who is working today, with photos and each barber's own wait. "Anyone" is there for a parent who just wants the next open chair. How many kids can I have on the line on a school holiday? You set the cap. When the line reaches it, the join page says the line is full, and you can set the line to stop taking walk-ins a set time before close. Insights then shows your busiest hours so you can staff the next holiday. Can I see how many families left without a cut? Yes. Insights shows walk-ins, people who left the line, no-shows and quoted versus real waits by weekday and hour. That puts a number on the families who looked through the window and kept walking. How do I get parents back every few weeks? Rebooking reminder emails go out a set number of days after a cut, to parents who ticked "Stay in the loop" themselves. On Pro you can add loyalty stamp cards and a one-tap rebook of the next visit. ## Give the families their Saturday back. Set up your first location in about two minutes. Your line can be live before your next walk-in. [Start your free trial](https://nextupwalkin.com/signup) [Get set up with us](https://nextupwalkin.com/contact?topic=setup) --- # License Plate Agency Queue App for Walk-ins | NextUp Walk-in Source: https://nextupwalkin.com/industries/license-plate-agencies > A walk-in queue app for license plate, tag and title agencies: customers join from a phone, pick their reason and see their place live. # Walk-in queue app for license plate and tag agencies Renewals, transfers and titles in one line, each timed for what it really takes. Customers join from a phone or a door tablet, pick why they came (a tag renewal, a plate transfer, a title, a new registration), and see their place and the wait live. Each reason has its own time, so a five-minute renewal is not quoted like a title with a lien. Agents call the next person from their own screen, and the lobby TV shows the number and the window. NextUp Walk-in runs your line. It is not connected to any government system. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) No card? [Start on Free](https://nextupwalkin.com/signup?plan=free): 1 location, 50 check-ins a month. **Lou**, your guide for license plate and tag agenciesA tag-renewal rush, from the counter. - No app, no account - Ticket numbers and window labels - Not tied to any government system Now Calling Jordan A. **Dana**is ready for you Up Next - 1Wei C. - 2Ana S. ~10 min Current Wait ~10 min Scan to join the line 4 PM73° 5 PM71° 6 PM68° Sound onNextUp LLC On the TV First nameAnaMobile (Optional)(555) 555-0123Who would you like?AnyoneDanaJoin the line YOU'RE IN LINE#3AnaAbout 10 min. Watch the TV for your name. At the door 9:41 Walk to Luis - Straight ahead16 ft - Turn right10 ft - Turn left4 ft - Station 9, on the right Not where you are? You YouYour routeStation 9 I'm on my wayI'm here 9:41 Your spot#2About **10 min**· around 3:40 PM1 person ahead of you This page updates live. Feel free to step out. In line as Ana S. Leave the line Campus IT Help Desk Ana S. You're up!**Dana** is ready for you.Head to the front now. Running late?Let Campus IT Help Desk know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it On their phone ## Watch it in a minute See NextUp Walk-in set up for license plate and tag agencies. [Try a demo](https://nextupwalkin.com/try-demo)A shop that is already set up. No sign-up and no card.Read the transcript Lunch hour at the service counter, and a line of people with the same question. Everyone wants to know how long, and the counter can't answer fast enough. Customers scan a code at the door and join your line from their own phone. No app to download, and no account to make. They can step outside, and come back when it's their turn. The TV in your lobby shows who's up next, and an honest wait, so nobody has to ask how much longer. Sam calls the next customer with a tap, starts their visit, and finishes up, so the line moves at the speed of the counter. Start with a list of services made for service counters, and NextUp Walk-in uses their times to keep every wait honest. Insights show your busiest days and hours, your average wait, and how many customers you served, so you know when to put another person on the counter. At our demo counter, Sam's next customer is already on the way, and the lobby stays quiet. Yours can run the same way. Try our live demo line at nextupwalkin.com/demo, and start your fourteen-day free trial. ## What a tag agency deals with today Where the time goes today, before anything changes. **Lou**A tag-renewal rush, from the counter.Illustrated character - ### Month-end and renewal weeks bring everyone at once. Where renewals fall due at the end of the month, the last week and the first days of the next fill the lobby with people who each put it off. Add a holiday weekend or a school break and the lobby fills well past its usual crowd. Paper numbers hand out a place in line with no idea whether the wait is ten minutes or ninety, and the people at the back cannot tell either. - ### Five different visits in one line. A renewal sticker, a plate swap, a transfer after a private sale, a title with a lien and a dealership runner with a stack of folders are all one number on a paper roll. The agent who finishes a renewal in four minutes may be handed the title that takes half an hour. - ### The missing paper, found at the window. Proof of insurance, the odometer reading, a signed title, a bill of sale. People wait forty minutes and are turned away at the window for the one thing they left at home. Each wasted trip is also a wasted turn for everyone behind them. Your join form can ask the questions you choose, such as “Do you have proof of insurance with you?” or “Does the title show a lien?”, and mark them required. The customer reads them on their phone and types an answer, and the agent sees it on the row. It is a prompt that costs nothing to add. It is not a document check, and it does not know what the customer actually has in the folder. - ### Several windows, no shared picture. One agent knows titles, another is quicker at renewals. Without a shared line, the person who can do the job is busy while the one who cannot do it is free, and customers watch the wrong window light up. - ### Customers who will not leave their place. On a hot afternoon or a cold morning nobody wants to leave the lobby in case they miss the call, so the room stays packed, the line of cars stays at the door and every agent gets asked “how much longer?”. ## How NextUp Walk-in helps What changes once the line lives on a phone, not on paper. 1 ### Every reason timed on its own Renewals, plate transfers, titles and dealer drop-offs each carry their own time, so the wait on a customer’s phone follows what the agents actually do. 2 ### The right agent, the right window Choose who handles which reason, such as titles to your two most experienced agents. “Call next” skips visits an agent is not on the list for, and a window label like “Window 3” shows on the web TV and the customer’s page. Customers learn where to go without asking. 3 ### Wait in the car, come back when called The customer’s page shows their place live. “Are you still coming?” checks on anyone who drifted off, and the lobby empties. ## Built for license plate and tag agencies The parts of NextUp Walk-in license plate and tag agencies use most. Open one for the pictures. - [LoyaltyProA digital stamp card in your colors, font and logo, with a reward you choose.](https://nextupwalkin.com/features/loyalty) - [Reviews and feedbackEvery planAfter a visit, clients leave a private rating and a comment.](https://nextupwalkin.com/features/reviews-and-feedback) - [InsightsBasic on every plan · Full on paid plansWalk-ins, waits, revenue and busy hours, compared with the period before.](https://nextupwalkin.com/features/insights) - [Gift cardsProIssue prepaid gift cards in seconds.](https://nextupwalkin.com/features/gift-cards) - [Google and InstagramEvery planThe Get Found Online page gives you the link, the QR code and the steps to add your line to Instagram, Google, Apple Maps and Yelp.](https://nextupwalkin.com/features/get-found-online) ## How NextUp Walk-in runs a tag agency Every feature here is in NextUp Walk-in today. The ones marked Pro come with NextUp Walk-in Pro; the rest are on every paid plan. [Compare plans](https://nextupwalkin.com/pricing). ### Priority, tickets and windows Every plan Each is off until you switch it on for a location (Locations, then Priority, tickets and windows). Leave them off and the line stays plain first come, first served. - **First-come ticket numbers.** A012 instead of a name on the TV and the customer’s page, with a letter you choose for each kind of visit (R for renewals, T for titles). Numbers restart each morning, and a name becomes optional on the join form. - **Numbered windows.** A label for each agent shows on the call-up on the web TV and on the customer’s page. The Apple TV and Roku apps show the ticket number but not the window label yet. - **Who serves what.** Choose which agents handle which reason, such as titles to two people. “Call next” skips visits an agent is not on the list for, and a manual call is still allowed. - **A printed ticket at the door tablet.** The big number, people ahead, the estimated wait, the reason and a QR to the customer’s own place, through the browser’s print dialog on a receipt printer (58 or 80 mm). Printing without a dialog needs the browser’s kiosk-printing setting. - **A priority lane.** A customer can tick “I need priority seating or help”, and staff can set or clear a level on any row. The TV and other customers never see priority. Every change records who made it and why. ### The line - **One reason per visit,** from your own list: tag renewal, plate transfer, title transfer, new registration, dealer drop-off, replacement plate. Each counts for its own time, and the agent sees it first. - **Up to five questions** on the join form, written by you and marked required or optional: the last four of the VIN, whether the title has a lien, or whether they have proof of insurance with them. Customers type an answer, and it shows on the row on the Staff Screen. Nothing is checked against a record. - **Several agents, one line.** Each agent calls the next visitor from the Staff Screen on any tablet, laptop or phone, and the estimate uses how many are working. - **Wait anywhere.** Customers sit in the car or walk to the lunch place next door. “Are you still coming?” checks on anyone who wandered off. - **Hours, a cap and a no-show timer,** so the line opens, fills and closes on its own, and the last customer of the day is a number you chose. - **The lobby TV** in your colors, with the line, the wait, a QR to join and the local forecast. Spoken call-ups in English or Spanish, and a large-text, high-contrast view, are opt-in. - **Seven languages** on customer screens: English, Spanish, Vietnamese, Korean, Portuguese (Brazil), Haitian Creole and Simplified Chinese. ### Staffing the week - **A service report** per agent and per reason: visitors served, average wait, time at the window, the slowest tenth, and the share seen within a target you set, such as 20 minutes, as a page and a CSV. - **Insights:** visitors by weekday and hour, average wait, quoted versus real waits, people who left, and a Monday summary email. - **Best time to come today.** The Check-in Page shows the lowest expected wait by quarter-hour for the rest of today, so a customer with flexibility comes when it is quiet. - **Appointments beside the line (Pro).** A dealer drop-off or a business account visit can be scheduled, and a visitor arriving for one can be set to go ahead of walk-ins. - **More than one office:** each location runs its own line, TV and kiosk. ## Example day: the last Friday of the month with NextUp Walk-in An example day, hour by hour, with the line on everyone's phone. - 8:00 The agency opens. Eighteen people joined from the QR on the door and the link on the website while the first agent logged in. - 8:20 A visitor without a phone joins at the kiosk and prints ticket R014. The TV calls “R014, Window 2”. - 9:30 A title transfer and a plate swap join a minute apart. The title goes to the two agents who do titles, and the plate swap goes to whoever is free, so the long job does not hold up the short one. - 10:45 A customer’s answer to the lien question is “yes, paperwork at home.” The agent sees it on the row before calling them, steps over to explain what to bring, and the customer rejoins tomorrow instead of using up forty minutes at the window. - 12:00 A visitor with low vision uses the large-text lobby TV, and the call-up is spoken aloud in English or Spanish. - 12:40 A dealership runner arrives with a stack of folders. The runner joined with the dealer drop-off reason, so the agent who handles dealer work is called for it, and the quick renewals behind are not stuck waiting on a stack of folders. - 1:15 Six people in cars answer “Are you still coming?” with “5 minutes”. The lobby is half full instead of standing room. - 4:00 The cap you set for the last hour stops new joins. Everyone already in the line is served. - Monday The summary email shows the last three business days of the month and 9:00 to 11:00 are the peaks, and the service report shows title transfers ran past the 20-minute target. Next month a third title agent is scheduled. ## See NextUp Walk-in set up for license plate and tag agencies Six screens, one system, always in sync — styled the way your customers and team will actually see it. ## Why switch to NextUp Walk-in - **Replacing a paper ticket roll?** Customers join from their phone or the kiosk, or take a printed numbered ticket from the door tablet, and the lobby TV shows the number at each window. - **Tired of one number for five kinds of visit?** Every reason has its own time, so the wait on a phone matches the work. - **Agents specialize?** Choose who serves which reason, and give each agent a window label. - **Need to know when to staff up?** Insights and the service report show the real peaks and which reasons run long. - **Not looking for a government integration.** NextUp Walk-in does not connect to any state system, run records or submit registrations. It manages your waiting line and nothing more. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) More for this kind of business Also built for **Comparing waitlist apps?** See how NextUp Walk-in compares with other booking apps: price per location, texts included, and who each app is actually built for. [See comparison](https://nextupwalkin.com/compare) ## License plate and tag agencies: common questions Is there a queue app for license plate and tag agencies? Yes. NextUp Walk-in is a virtual queue for private tag, title and registration agencies: customers join from a phone or door tablet, pick why they came and see their place live. Agents call the next customer from their own screen, and the lobby TV shows the number and the window. Does it connect to the DMV or any state system? No. NextUp Walk-in is not connected to any government system. It does not look up records, verify a plate, VIN or insurance policy, or submit a registration or title to a state. It runs the waiting line for your agency, and you keep doing the transaction in your usual systems the way you do today. Nothing about your state’s rules, fees or required papers is built in. Can customers pick why they are visiting? Yes. They choose one reason from your list, like a tag renewal, a plate transfer or a title transfer. Each reason counts for its own time, and the agent sees the reason before the customer reaches the window. Can I ask what documents they have with them? You can add up to five questions to the join form, such as whether they have proof of insurance, the VIN or an odometer reading, and mark each required or optional. The answers show on the row on the Staff Screen. It records what the customer says and does not verify any document. Keep the full list of what to bring on your website and door sign as well, since five questions will not cover every kind of transaction. Do customers need to download an app? No. They join in their phone’s browser with no account, and a name is all they need. With ticket numbers switched on, a name becomes optional. Can it show first-come ticket numbers like A012 on the TV? Yes. Switch on ticket numbers and the TV, the join page and the customer’s page show a code instead of a name. You choose a letter for each kind of visit, and numbers restart each morning. Can I run several windows with different agents? Yes. Each agent calls the next customer from the Staff Screen on any tablet, laptop or phone, and the estimate uses how many are working. Window labels show on the web TV and the customer’s page, and you can choose which agents handle which reason. Can I show a waiting-room TV in the lobby? Yes. Any TV with a browser works, and there are apps for Apple TV, Roku and Fire TV. It shows who is at which window, who is next, the current wait and a QR code to join, in your colors. Can customers leave the lobby while they wait? Yes. They can wait in the car or run an errand and watch their place on their phone. “Are you still coming?” checks on anyone who has wandered off, and a no-show timer releases a spot if they do not answer. What about customers without a smartphone? Put a tablet in kiosk mode by the door, and customers join there. The kiosk never saves one customer’s name or number for the next. You can print a numbered ticket, and staff can add someone by hand. Can I run walk-ins and scheduled visits together? On the Pro plan, yes. Appointments sit on the same line as walk-ins, with confirmation and 24-hour and 1-hour reminders, and a visitor arriving for one can be set to go ahead of walk-ins. The Walk-in plan runs the walk-in line only. Can I see when the agency is busiest? Yes. Insights shows visitors by weekday and hour, average wait and quoted versus real waits, and a Monday summary email brings it to you. The service report shows wait and handle time per agent and per reason. Can dealership runners and business accounts use the same line? Yes. A runner joins like anyone else with a dealer drop-off reason of its own, so the agent who handles dealer work is called for it. On the Pro plan, a recurring business account visit can be scheduled and set to go ahead of walk-ins. NextUp Walk-in does not keep the dealer’s deal files or send anything to the state. Can customers join before they leave home? Yes. The join link works from anywhere, so a customer can get in line from their kitchen table, see the wait and drive over when their place is close. The Check-in Page also shows the lowest expected wait by quarter-hour for the rest of today, which helps people avoid the last-day crush. Can I see how long each agent takes per kind of visit? Yes. The service report shows, per agent and per reason, visitors served, average wait, time at the window, the slowest tenth, and the share seen within a target you set, over 7 or 30 days, with a CSV download. It is how you learn whether title work needs another person. Can it print the paper number I give out today? Yes, once you switch on the printed ticket for the location. The door tablet prints the big number, people ahead, the estimated wait, the reason and a QR to the customer’s own place, through the browser’s print dialog on a receipt printer. ## Let the lobby empty out. Set up your first location in about two minutes. Your line can be live before your next walk-in. [Start your free trial](https://nextupwalkin.com/signup) [Get set up with us](https://nextupwalkin.com/contact?topic=setup) --- # Massage & Spa Waitlist App for Walk-ins | NextUp Walk-in Source: https://nextupwalkin.com/industries/massage-spas > Chair massage and reflexology walk-ins join by phone, pick a therapist and sign the health check first. Book 60- and 90-minute sessions on Pro. Free trial. # Walk-in waitlist and booking app for massage and spas Walk-ins welcome, with no one waiting standing up. Guests join from the door code or the front-desk tablet, pick a chair massage, a 60-minute deep tissue or a foot reflexology session and the therapist they like, and fill out the health check on their phone. Booked sessions sit beside the line, with time to reset the room built in. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) No card? [Start on Free](https://nextupwalkin.com/signup?plan=free): 1 location, 50 check-ins a month. **Sage**, your guide for massage & spasA walk-in day, from the treatment room. - Health check before the session - No app for guests - Gift cards on Pro Now Calling Laura B. **Mei**is ready for you Up Next - 1Kenji O. - 2Rosa M. ~25 min Current Wait ~25 min Scan to join the line 4 PM73° 5 PM71° 6 PM68° Sound onNextUp LLC On the TV First nameRosaMobile (Optional)(555) 555-0123Who would you like?AnyoneMeiJoin the line YOU'RE IN LINE#3RosaAbout 25 min. Watch the TV for your name. At the door 9:41 Walk to Luis - Straight ahead16 ft - Turn right10 ft - Turn left4 ft - Station 9, on the right Not where you are? You YouYour routeStation 9 I'm on my wayI'm here 9:41 Your spot#2About **25 min**· around 3:40 PM1 person ahead of you This page updates live. Feel free to step out. In line as Rosa M. Leave the line Still Water Massage Rosa M. You're up!**Mei** is ready for you.Head to the front now. Running late?Let Still Water Massage know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it On their phone ## Watch it in a minute See NextUp Walk-in set up for massage & spas. [Try a demo](https://nextupwalkin.com/try-demo)A shop that is already set up. No sign-up and no card.Read the transcript A Saturday at the spa, and walk-ins are waiting for a free therapist, with nowhere calm to wait. Everyone wants to know how long, and the front desk is stretched thin. Customers scan a code at the door and join your line from their own phone. No app to download, and no account to make. They can enjoy a coffee, and come back when it's their turn. The TV in your lobby shows who's up next, and an honest wait, so nobody has to ask how much longer. Sage calls the next guest with a tap, starts the session, and finishes up, so the lobby stays peaceful. Start with a list of services made for massage spas, and NextUp Walk-in uses their times to keep every wait honest. Insights show your busiest days and hours, your average wait, and how many guests you served, so you know when to put another therapist on the schedule. At our demo spa, Sage's next guest is already on the way, and the lobby stays quiet. Yours can run the same way. Try our live demo line at nextupwalkin.com/demo, and start your fourteen-day free trial. ## What the front desk deals with today Where the time goes today, before anything changes. **Sage**A walk-in day, from the treatment room.Illustrated character - ### Walk-ins with nowhere to wait in a small, quiet lobby. - ### "How long for a 60?" with no honest answer. - ### Intake on a clipboard, and pregnancy or injuries missed. - ### No time to reset between back-to-back bookings. - ### One great therapist everybody asks for. ## How NextUp Walk-in helps What changes once the line lives on a phone, not on paper. 1 ### Relax elsewhere Guests hold their place from their phone and shop or grab a coffee. Their phone shows when to come back. 2 ### Pick a therapist Guests can ask for a therapist by name and see that therapist’s own wait, or take the next one free. 3 ### Sessions that set the wait A 15-minute chair massage and a 60-minute deep tissue each count for their own time in the estimate. ## Built for massage & spas The parts of NextUp Walk-in massage & spas use most. Open one for the pictures. - [Calendar and online bookingProCustomers book a time from your Check-in Page.](https://nextupwalkin.com/features/calendar-and-online-booking) - [No-show protectionProAsk for a card on file or a deposit when someone books.](https://nextupwalkin.com/features/no-show-protection) - [Commissions and tip poolsProSet a commission rate for each person and share a location’s tips across the team.](https://nextupwalkin.com/features/commissions-and-tip-pools) - [Memberships and packagesProSell memberships billed monthly or yearly, and prepaid packages redeemed one visit at a time.](https://nextupwalkin.com/features/memberships-and-packages) - [LoyaltyProA digital stamp card in your colors, font and logo, with a reward you choose.](https://nextupwalkin.com/features/loyalty) - [Reviews and feedbackEvery planAfter a visit, clients leave a private rating and a comment.](https://nextupwalkin.com/features/reviews-and-feedback) ## How NextUp Walk-in runs your spa Every feature here is in NextUp Walk-in today. The ones marked Pro come with NextUp Walk-in Pro; the rest are on every paid plan. [Compare plans](https://nextupwalkin.com/pricing). ### The line Every plan - **Join and wait elsewhere.** Guests join from the door code or the tablet in kiosk mode and see their place on their phone. - **Pick the session:** chair massage (15 min), Swedish, deep tissue or hot stone, 30- or 60-minute reflexology, express facial, with aromatherapy, hot towels and scalp massage add-ons. Each counts for its own time. - **A therapist or "Anyone",** with each therapist's wait, and routing to therapists who do that service. - **Calm screens:** your colors and logo on the Check-in Page, tablet and TV. ### The health check, before the table - **Massage health check** from the starter (pregnancy, injuries or surgery, blood pressure, blood thinners or skin conditions, preferred pressure), signed on the guest's phone before they join. Ask once, every visit or once a year. Your therapist sees it on the profile. ### Booked sessions Pro - **Online booking** with a cleanup buffer after each service, so a 60-minute massage holds 70 minutes. - **Rooms and equipment.** Add your massage rooms, or a tanning bed, and tell a service it needs one. Online booking only offers a time when a room is free as well as a therapist, for the whole session. - **30, 60 or 90 minutes of the same massage.** A service can have a length option, each with its own price and minutes, picked when the guest joins or books. - **Deposits or a card on file,** a refund cutoff and no-show fees. - **Couples and friends:** one guest books for up to 4 others at the same time. - **Standing weekly or monthly sessions,** and "tell me if a time opens". ### Bring them back - **Memberships (Pro):** a monthly massage with a member discount on extras. - **Packages (Pro):** "5 deep tissue sessions" prepaid. - **Gift cards (Pro)** for holidays and Mother's Day, and **email campaigns with spa templates (Pro)** to guests who opted in. - **Rebooking reminder emails** and **ratings with your Google review link.** ### Checkout and team (not another POS) Cash, a pay link or QR, a saved card or a Stripe S700 reader, tips to each therapist, oils and lotions as products. Commission, booth or suite rent, tip pools and payroll files (Pro). NextUp Walk-in's card fee is 0.5% of card payments, never on tips, at most $1 a payment, on top of Stripe's processing fee. ### Front desk next to your charting tool NextUp Walk-in keeps the **intake, the line, the rooms and the payment**. Clinical notes, **SOAP charting, body charts and insurance claims** are not built, so keep those in your charting tool. - **Pressure and injuries on the profile.** The health check answers, including preferred pressure, are filed on the client before the table, and the therapist reads them there. - **"Last time" note and photos (Pro).** A note per visit (focus areas, what she liked) shown on the staff screen when you call her. Photos are optional and only after the client taps to say they are okay. - **Book the next session before she leaves (Pro).** "Book their next visit" opens up to 3 open times near her own rhythm, and Overdue regulars lists clients past their usual gap. - **A recall list (Pro).** Clients who have not been in for 30, 60 or 90 days, with nothing booked, and a one-tap note to bring them back. - **A light plan of care.** For a series of sessions, set the visits planned, the start date and a re-check date. The profile shows "3 of 6 visits used", and the recall list shows the plan and flags a re-check that is past due. No diagnoses and no clinical notes. - **An itemized statement for the client.** A printable list of dates, services, therapist, price and paid, with your address. It is an itemized receipt, not an insurance claim, and carries no diagnosis or procedure codes. The receipt says to ask the plan whether it qualifies for HSA/FSA reimbursement. - **Return in N weeks.** Give a service a rebook interval, and the receipt reads "Return in about 4 weeks" and the Rebook suggestion follows it. - **Aftercare by email.** Write the aftercare on a service, and it is emailed an hour after the session, to an address the guest gave. ### Smarter waits Every plan - **Best time to come today.** The Check-in Page shows the lowest expected wait by quarter-hour for the rest of today, from the same weekday over the last 8 weeks and the live line, so someone with time to spare comes when it is quietest. - **Each therapist's own wait.** When guests choose who serves them, the Check-in Page shows every therapist's wait next to their name, plus "First available". Once called, they see a range ("called in about 15–25 min") worked out from each person's real service times. - **"Tell me when the wait is shorter."** When the wait is over 10 minutes, a customer can ask to be told when it drops, by email. - **Family tickets.** Two friends booking a couples visit check in once. Each gets their own place, service and therapist. - **Overflow between locations.** If another of your locations nearby has a much shorter wait for the same services, the join page offers a move there and keeps the customer’s place fair. For businesses with more than one location, so on paid plans (Free is one location). - **Seven languages for customer screens:** English, Spanish, Vietnamese, Korean, Portuguese (Brazil), Haitian Creole and Simplified Chinese. The newest six are machine-drafted, and corrections are welcome. ### On the floor - **A button at each therapist's station.** Every team member gets a secret link to open on a spare phone or tablet at their station. One big button finishes the current visit and calls the next guest, hands free. - **A page for each therapist.** A team member with a booking handle gets a public page with their photo, services and prices, and the live wait or booking. - **Visit photos and "Last time" (Pro).** Up to 3 photos and a note per visit, added after the guest says OK to a photo: the note on pressure, areas to avoid and products used. It shows on the Staff Screen when they are called. - **On the TV (all opt-in):** a full-screen "You’re up!" with the first name, the team member’s photo and a chime; spoken call-ups in English or Spanish; a large-text, high-contrast view; and rotating content between calls (the wait, flash sales (Pro), recent 4 and 5 star reviews, the best time to visit). The Apple TV and Roku apps show the spotlight, chime and rotating wait, sales and review cards; spoken call-ups, the large-text view and the best-time slide are on the web TV. ### Bring regulars back - **Overdue regulars (Pro).** Regulars come monthly, so a guest who has missed her usual visit shows up in a list. Clients past their usual gap with nothing booked, most overdue first, one tap to reach out by email (only to those who opted in). - **One-tap rebook (Pro).** At checkout and on the Done banner, "Book their next visit" offers the 3 open times nearest the client’s own rhythm, with the same services and person. - **Loyalty streaks and tiers (Pro)** on top of stamp cards: on-schedule streaks and tiers you name, with a perk for each. - **Client referrals (Pro, off until you switch them on).** "Give a friend $5 off, get $5 store credit", paid for by you, with a yearly cap per client. - **First-visit certificate** (every plan). A printable, shareable certificate for a client’s first visit. ### Licences, cleaning and insight - **Licences and insurance for each team member,** with expiry reminders: massage therapist licence, esthetician licence and cosmetology licence, and booth renter or liability insurance. - **A cleaning log** for each location, from a starter list for this trade (change linens between clients, disinfect tables and treatment surfaces, sanitize hot stones and tools), ticked off per shift and printable for an inspector. - **Ask about your business (Pro).** Plain-language questions about your own numbers, from Help, like "Which day was slowest last month?". - **How you compare (Pro):** your median wait, no-show rate, rebook rate and average ticket against other massage and spa businesses of your size, over 90 days. - **Suggested team on duty and review themes (Pro),** plus a weekly "This week, try" on every plan with up to three actions from your numbers. ## Clients to call back, and where they are in a plan The recall list shows who has been away 30, 60 or 90 days with nothing booked, and sends a one-tap note. **Recall**Clients who haven't been in for 30, 60 or 90 days, with nothing booked. 30+ days 14 clients 60+ days 9 clients 90+ days 6 clients **Dana R.**Send a note Last Visit Aug 4, 2026 Days Gone 83 Plan Of Care 4 of 6 used ## A Saturday with NextUp Walk-in An example day, hour by hour, with the line on everyone's phone. - 10:00 Doors open. Two shoppers join for chair massages and keep browsing. - 10:30 A walk-in picks a 60-minute deep tissue with Ana. The health check flags a recent shoulder surgery, so Ana knows before she starts. - 12:00 A booked couple's session: two therapists, same time. - 1:10 The 10-minute buffer gives Ana time to reset the room. - 2:40 Ana finishes and opens the visit note: "left shoulder, firm pressure". It will show on the staff screen next time. The Done banner offers three open times three weeks out. - 4:00 A guest buys a gift card at checkout. - Monday The summary email: sessions, sales and busiest hours. ## See NextUp Walk-in set up for massage & spas Six screens, one system, always in sync — styled the way your customers and team will actually see it. ## Why switch to NextUp Walk-in - **Walk-ins and bookings in one place,** from $29 a month (bookings on Pro, $59), with 3 team members included. - **No charge per add-on.** Some spa suites start at $120 a location plus $10 a user, with phone, marketing and payroll as paid add-ons ([published pricing](https://nextupwalkin.com/compare)). Pro is $59 with 3 team members included. - **From a charting tool:** keep it for SOAP notes and insurance, and put NextUp Walk-in on the front desk for the walk-in line, health check, booking and payment. If you need charting or a HIPAA agreement in one app, that is not us. [See the comparisons](https://nextupwalkin.com/compare). - **Switching:** your first month free on monthly billing with the code **SWITCH**. Import your client list yourself in a few minutes. [See the switching guides](https://nextupwalkin.com/switching). [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) More specific to massage & spas Related trades Also built for **Comparing waitlist apps?** See how NextUp Walk-in compares with other booking apps: price per location, texts included, and who each app is actually built for. [See comparison](https://nextupwalkin.com/compare) ## How NextUp Walk-in compares Price, the walk-in line and the clinical tools, side by side. NextUp Walk-in is the front desk, not a charting tool. FeatureNextUp Walk-in ProPractice and charting toolsSpa and wellness suites Monthly price$59 per location, 3 team members included ($29 for the line without booking)About $33 to $99, plus a fee per practitioner on some ([published pricing](https://jane.app/pricing), [published pricing](https://www.noterro.com/pricing))From about $100 a month; one posts $120 plus $10 a user, some quote only ([published pricing](https://nextupwalkin.com/compare)) Walk-in line, chair-massage queue, wait on the phone✓ (every plan)Not foundA waiting room or waitlist on some Health history form before the session✓ massage health check, on the therapist’s profile✓✓ SOAP notes and body chart—✓✓ on most Room and equipment scheduling✓ (Pro): a room or bed must be free as well as a therapistOn higher tiers on some✓ on most Plan of care and a 30, 60, 90-day recall list✓ Visits used and re-check date; recall list (Pro). No clinical notes.✓ on someRecall on some Itemized statement with an HSA/FSA line✓ Itemized, not a claim; no diagnosis codes✓ on someVaries Insurance claims—An add-on, or a higher tier, on someNot found HIPAA business associate agreement—✓ on some✓ on some Couples bookings✓ up to 4 guests at the same time (Pro)✓ on some✓ Memberships, packages, gift cards✓ (Pro)✓✓ Card paymentsStripe’s rate plus 0.5% (at most $1 a payment, never on tips)About 2.6% to 2.85% plus centsAbout 2.45% plus cents Prices and fees from each vendor’s published pricing page, checked October 26, 2026; where a page was unclear we say so rather than guess. Named, linked comparisons are on the compare pages. ## Massage & spas: common questions Can guests ask for a specific therapist? Yes. The join form lists today's therapists with photos and each one's wait, and "Anyone" comes first. Can guests check in at a tablet at our front desk? Yes. Kiosk mode turns any tablet into a check-in screen, and it never keeps one guest's details for the next. Can guests fill out a health form before the session? Yes. Start from the massage health check and make it required. It's signed on their phone before they join or book. Can we book longer treatments and take walk-ins at the same time? Yes, with NextUp Walk-in’s Pro plan. Bookings sit beside the walk-in line, with a cleanup buffer after each service. Can two people book a couples massage? Yes, with NextUp Walk-in’s Pro plan. One guest books for up to 4 others at the same time. Can I sell gift cards and memberships? Yes, with NextUp Walk-in’s Pro plan. Does NextUp Walk-in schedule rooms? Yes, on Pro. Add your massage rooms or a tanning bed, tell a service it needs one, and online booking only offers a time when one is free as well as a therapist. The walk-in line does not check rooms, and rooms do not show on the TV. Can I give clients a receipt for HSA or FSA reimbursement? You can print an itemized statement for a client with dates, services, therapist, price and what was paid, and your receipts say to ask the plan whether it qualifies for HSA/FSA reimbursement. It is an itemized receipt, not an insurance claim, and it has no diagnosis or procedure codes. NextUp Walk-in does not file claims. Can I call back clients who have not been in for a while? Yes, on Pro. The recall list shows clients who have been away 30, 60 or 90 days with nothing booked, with their plan of care if they have one, and sends a one-tap note by email. Do you do SOAP notes or body charts? No. NextUp Walk-in keeps the health check, a note per visit (Pro) and the client profile, but not SOAP charting or a body chart. Keep clinical notes in your charting tool. Is NextUp Walk-in HIPAA compliant? NextUp Walk-in is not a HIPAA business associate: it doesn't sign business associate agreements and isn't a medical record. The health check asks only what you need for a safe visit, is seen only by your team and is deleted with the client. If your business is covered by HIPAA (for example it bills insurance), keep intake and clinical notes in your charting tool and run the line, bookings and payment here. How much does a massage waitlist app cost? The Walk-in plan is $29 a month for your first location and $19 for each additional one, with the TV screen and the door tablet. Pro, at $59 and $39, adds appointments, deposits, memberships, commissions and payroll. Both include 3 team members per location, then $10 a month each. The 14-day free trial includes every Pro feature. A card is needed to start, but nothing is charged until the trial ends, when the plan is charged unless you cancel first. There is also a Free plan: 1 location, 1 team member and 50 check-ins a month, and no card needed. ## Walk-ins welcome, calmly. Set up your first location in about two minutes. Your line can be live before your next walk-in. [Start your free trial](https://nextupwalkin.com/signup) [Get set up with us](https://nextupwalkin.com/contact?topic=setup) --- # Nail Salon Virtual Queue & Check-in App | NextUp Walk-in Source: https://nextupwalkin.com/industries/nail-salons > A virtual queue for nail salon walk-ins: guests join by phone, pick services and a tech, and see an honest wait. Tips to each tech, booking on Pro. Free trial. # Nail salon check-in app and virtual queue for walk-ins Every station busy, nobody standing around. Guests join your nail salon line from their phone or the Door Tablet, pick a manicure, a full set or a spa pedi and the tech they want, and see a wait that adds it all up. The TV shows who's at the station and who's next. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) No card? [Start on Free](https://nextupwalkin.com/signup?plan=free): 1 location, 50 check-ins a month. **Hazel**, your guide for nail salonsA walk-in Saturday, from the manicure table. - No app for your guests - Works on any tablet - Online tips tracked for each tech Now Calling Priya S. **Linh**is ready for you Up Next - 1Renee M. - 2Grace O. ~9 min Current Wait ~9 min Scan to join the line 4 PM73° 5 PM71° 6 PM68° Sound onNextUp LLC On the TV First nameGraceMobile (Optional)(555) 555-0123Who would you like?AnyoneLinhJoin the line YOU'RE IN LINE#3GraceAbout 9 min. Watch the TV for your name. At the door 9:41 Walk to Luis - Straight ahead16 ft - Turn right10 ft - Turn left4 ft - Station 9, on the right Not where you are? You YouYour routeStation 9 I'm on my wayI'm here 9:41 Your spot#2About **9 min**· around 3:40 PM1 person ahead of you This page updates live. Feel free to step out. In line as Grace O. Leave the line Lacquer Nail Studio Grace O. You're up!**Linh** is ready for you.Head to the front now. Running late?Let Lacquer Nail Studio know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it On their phone ## Watch it in a minute See NextUp Walk-in set up for nail salons. [Try a demo](https://nextupwalkin.com/try-demo)A shop that is already set up. No sign-up and no card.Read the transcript A Saturday rush at the nail salon, and a line of walk-ins with no way to tell who got here first. Every guest wants to know when it's their turn. Customers scan a code at the door and join your line from their own phone. No app to download, and no account to make. They can browse next door, and come back when it's their turn. The TV in your waiting area shows who's up next, and an honest wait, so nobody has to ask how much longer. Hazel calls the next guest with a tap, starts the set, and finishes up. No clipboard, and no guessing who was first. Start with a list of services made for nail salons, and NextUp Walk-in uses their times to keep every wait honest. Insights show your busiest days and hours, your average wait, and how many guests you served, so you know when to put another nail tech on the schedule. At our demo salon, Hazel's next guest is already on the way, and the waiting area stays quiet. Yours can run the same way. Try our live demo line at nextupwalkin.com/demo, and start your fourteen-day free trial. ## What walk-ins are like today Where the time goes today, before anything changes. **Hazel**A walk-in Saturday, from the manicure table.Illustrated character - ### Weekend rushes Groups arrive together and the waiting area spills onto the sidewalk. - ### Mixed services, one guess A polish change takes 15 minutes and an acrylic full set an hour, so whoever's at the front has to guess. - ### A list full of people who left Paper lists fill up with names that walked out 20 minutes ago. - ### "Who's free?" Not every tech does every service, so guests end up waiting for the wrong station. - ### Tips and rent by hand Cash tips, card tips and booth rent get sorted at the end of the night. ## How NextUp Walk-in helps What changes once the line lives on a phone, not on paper. 1 ### A clean, live list People who leave the line drop off it themselves. 2 ### Honest estimates Techs on duty and average service time drive the wait everyone sees. 3 ### Tips to each tech Online tips are tracked for each nail tech, and with NextUp Walk-in’s Pro plan, booth rent is collected from renters for you. ## Built for nail salons The parts of NextUp Walk-in nail salons use most. Open one for the pictures. - [LookbookEvery planPut photos on the services you list.](https://nextupwalkin.com/features/lookbook) - [Calendar and online bookingProCustomers book a time from your Check-in Page.](https://nextupwalkin.com/features/calendar-and-online-booking) - [No-show protectionProAsk for a card on file or a deposit when someone books.](https://nextupwalkin.com/features/no-show-protection) - [Commissions and tip poolsProSet a commission rate for each person and share a location’s tips across the team.](https://nextupwalkin.com/features/commissions-and-tip-pools) - [Memberships and packagesProSell memberships billed monthly or yearly, and prepaid packages redeemed one visit at a time.](https://nextupwalkin.com/features/memberships-and-packages) - [LoyaltyProA digital stamp card in your colors, font and logo, with a reward you choose.](https://nextupwalkin.com/features/loyalty) ## How NextUp Walk-in runs your salon Every feature here is in NextUp Walk-in today. The ones marked Pro come with NextUp Walk-in Pro; the rest are on every paid plan. [Compare plans](https://nextupwalkin.com/pricing). ### The line Every plan - **Join from the door, a link or a tablet.** No app, no account, and a name is enough. - **Services and add-ons at check-in.** Guests pick a gel manicure, a spa pedicure or an acrylic full set, plus nail art, French tips or gel removal, and see the total time and price. You choose whether picking is off, optional or required. - **The right tech for the job.** Mark which techs do which services (and how long each takes them). Guests are offered only techs who do what they picked, and the line routes them the same way. - **Group arrivals.** "Add someone" puts up to five people on one ticket so friends join together, each with their own service. - **A clean, live list.** People who leave drop off themselves, the no-show timer can mark anyone called who doesn't come up, and Insights counts who left. - **The TV** shows who's at the station and who's next, with names read aloud, in your salon's colors. ### Booked sets and mani-pedi parties Pro - **Online booking** with a service, a tech and a time, and deposits or a card on file for long sets. - **Group bookings:** one guest books for herself and up to 4 friends, all at the same time with anyone if the time has room. - **Standing fills** weekly, every two weeks or monthly. - **"Tell me if a time opens"** on full days. - **Flash sales on the booking page,** like "Tuesday pedis 20% off" during slow hours, from a built-in library or your own templates. Walk-ins pay the usual price. ### Health check before the polish - **A nail service check form** (cuts, fungus or infection, diabetes) from the nail-salon starter, signed on the guest's phone before they join, so you can turn away infected nails before they're at the station. ### Checkout and tips (not another POS) - Cash with change, a pay link or QR, a saved card or a Stripe S700 reader. Tip buttons you set, split bills for friends, gift cards (Pro). - **Tips tracked for each tech**, landing in your Stripe account, and you choose who pays Stripe's fee on tips. - **Products** like cuticle oil, with stock. - NextUp Walk-in's card fee is 0.5% of card payments, never on tips, at most $1 a payment, on top of Stripe's processing fee. ### Team pay - **Commission per service (Pro):** flat, percentage or tiered. - **Booth rent (Pro)** from a saved card or bank account, or off a renter's statement. - **Tip pools (Pro)** by hours, equally or by points. Cash tips are recorded per tech. - **Payroll files (Pro)** for Gusto, ADP or QuickBooks Payroll, with a statement for every tech. ### Bring them back - **Loyalty stamp cards (Pro)** in your salon's look. Every 10th pedi is on you. - **Memberships and packages (Pro):** a monthly mani club with visits included and a member discount, or a prepaid pedi series. - **Email campaigns with nail-salon templates (Pro)** and **rebooking reminder emails** a few weeks after a fill. - **Ratings with your Google review link** for every guest. - **"Our work" gallery** on your Check-in Page and up to 12 photos per tech. ### Fills, sets and the photo wall - **Sets and fills as separate services,** each with its own length, price and deposit, so a 30-minute fill and a 90-minute full set are quoted honestly in the wait. - **Add-ons with their own time:** nail art, French tips, gel removal. - **Removal first, as a rule.** Tell a new set it needs a removal: the removal is put first on the visit, with its time and price, or the booking is refused with a plain message if you choose. You set how many days back counts. - **Fills inside a window.** Mark a fill as following a full set within, say, 14 to 21 days. Outside the window the booking is blocked or warned, and the full set is offered instead (Pro, for booked appointments). - **Set history on every client.** Shape, length, colors and the date of the last fill, kept under Trade details and shown to the next tech. - **Inspiration photos.** Guests can send up to 3 reference photos with a booking if you switch it on for the location. - **"Last time" photos (Pro).** Up to 3 photos and a note per visit, added after the client taps to say a photo is okay, so the next tech sees the shape and color. - **A fill date on the receipt.** Give a service a "return in N weeks" and the receipt says "Return in about 3 weeks, around Nov 16", and the Rebook suggestion uses it. - **Book the next fill before she leaves (Pro).** "Book their next visit" on the Done banner opens up to 3 open times near the client’s own rhythm, and Overdue regulars lists clients past their usual gap. ### Also built in - Lookbook, named Gallery: photos of your sets that customers pick from when they join, and your team sees the pick on the ticket. Every plan. - customer screens in seven languages - Insights (busiest hours, waits, no-shows) - tech speed per service - Monday summary email - accountant package - multiple locations. ### Smarter waits Every plan - **Best time to come today.** The Check-in Page shows the lowest expected wait by quarter-hour for the rest of today, from the same weekday over the last 8 weeks and the live line, so someone with time to spare comes when it is quietest. - **Each nail tech's own wait.** When clients choose who serves them, the Check-in Page shows every nail tech's wait next to their name, plus "First available". Once called, they see a range ("called in about 15–25 min") worked out from each person's real service times. - **"Tell me when the wait is shorter."** When the wait is over 10 minutes, a customer can ask to be told when it drops, by email. - **Family tickets.** A mother and daughter check in once for mani-pedis. Each gets her own place, service and tech. - **Overflow between locations.** If another of your locations nearby has a much shorter wait for the same services, the join page offers a move there and keeps the customer’s place fair. For businesses with more than one location, so on paid plans (Free is one location). - **Seven languages for customer screens:** English, Spanish, Vietnamese, Korean, Portuguese (Brazil), Haitian Creole and Simplified Chinese. The newest six are machine-drafted, and corrections are welcome. ### On the floor - **A button at each nail tech's station.** Every team member gets a secret link to open on a spare phone or tablet at their station. One big button finishes the current visit and calls the next client, hands free. - **A page for each nail tech.** A team member with a booking handle gets a public page with their photo, services and prices, and the live wait or booking. - **Visit photos and "Last time" (Pro).** Up to 3 photos and a note per visit, added after the client says OK to a photo: the shape, length and color from last time, so the next tech can repeat it. It shows on the Staff Screen when they are called. - **On the TV (all opt-in):** a full-screen "You’re up!" with the first name, the team member’s photo and a chime; spoken call-ups in English or Spanish; a large-text, high-contrast view; and rotating content between calls (the wait, flash sales (Pro), recent 4 and 5 star reviews, the best time to visit). The Apple TV and Roku apps show the spotlight, chime and rotating wait, sales and review cards; spoken call-ups, the large-text view and the best-time slide are on the web TV. ### Bring regulars back - **Overdue regulars (Pro).** Fills and pedis come every few weeks, so a client who has missed her usual visit shows up in a list. Clients past their usual gap with nothing booked, most overdue first, one tap to reach out by email (only to those who opted in). - **One-tap rebook (Pro).** At checkout and on the Done banner, "Book their next visit" offers the 3 open times nearest the client’s own rhythm, with the same services and person. - **Loyalty streaks and tiers (Pro)** on top of stamp cards: on-schedule streaks and tiers you name, with a perk for each. - **Client referrals (Pro, off until you switch them on).** "Give a friend $5 off, get $5 store credit", paid for by you, with a yearly cap per client. - **First-visit certificate** (every plan). A printable, shareable certificate for a client’s first visit. ### Licences, cleaning and insight - **Licences and insurance for each team member,** with expiry reminders: nail technician licence, cosmetology licence and esthetician licence, and booth renter or liability insurance. - **A cleaning log** for each location, from a starter list for this trade (disinfect tools between clients, clean stations, clean sinks), ticked off per shift and printable for an inspector. - **Ask about your business (Pro).** Plain-language questions about your own numbers, from Help, like "Which day was slowest last month?". - **How you compare (Pro):** your median wait, no-show rate, rebook rate and average ticket against other nail salons of your size, over 90 days. - **Suggested team on duty and review themes (Pro),** plus a weekly "This week, try" on every plan with up to three actions from your numbers. ## Set history, on the client The next tech sees the shape, length, colors and the date of her last fill. **Trade details**Pets, vehicles, formulas and other details your team keeps. **Nail set history**Edit Shape Almond Length Medium Colors Nude pink, chrome tips Last fill Oct 12, 2026 + Add nail set history ## A Saturday with NextUp Walk-in An example day, hour by hour, with the line on everyone's phone. - 10:00 Line opens. Three friends scan the door code together and pick spa pedicures. - 10:20 A guest picks an acrylic full set. Only the two techs who do acrylics are offered, and the wait shows their real time. - 11:00 Waiting area full. The line cap kicks in and the Check-in Page says the line is full for now. - 11:30 Someone called doesn't come up. The no-show timer marks her after 10 minutes and the next guest is up. - 1:00 A booked mani-pedi party of four checks in, all at the same time. - 2:15 Priya’s client finishes a fill. The Done banner offers three times three weeks out, and she books one before she pays. - 4:00 Checkout: each friend pays her own share on her phone, and tips are credited to each tech. - Sunday Tip pool closes. You review the shares and pay them through payroll. ## See NextUp Walk-in set up for nail salons Six screens, one system, always in sync — styled the way your customers and team will actually see it. ## Why switch to NextUp Walk-in - **A real walk-in line, not a calendar hack.** Most nail salon software is built around appointments, with walk-ins handled as part of the booking calendar and waitlist ([see the comparisons](https://nextupwalkin.com/compare)). NextUp Walk-in gives walk-ins a live line, a TV and a Door Tablet. - **Priced per location:** 3 team members included, then $10 a month each. - **Your clients stay yours:** no marketplace and no competitor listed next to you. - **From a low-priced salon app:** a four-tech salon is $69 on Pro, with the walk-in line, TV, rent, tip pools and payroll files included. Set history and a removal-first service order are built in. [See the comparisons](https://nextupwalkin.com/compare). - **From a marketplace app:** no fee on a new client (the card fee still applies) and no marketplace, so people find you through your own link and Google profile. [See the switching guides](https://nextupwalkin.com/switching). - **Switching:** code **SWITCH** gives your first month free on monthly billing. Import your clients yourself in a few minutes. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) Related trades Also built for **Comparing waitlist apps?** See how NextUp Walk-in compares with other booking apps: price per location, texts included, and who each app is actually built for. [See comparison](https://nextupwalkin.com/compare) ## How NextUp Walk-in compares Price, the walk-in line and the nail-specific tools, side by side. FeatureNextUp Walk-in ProSalon apps with a marketplacePremium salon suites Monthly price, salon of four techs$69 ($59, plus $10 for the fourth team member)About $60 to $90 ([published pricing](https://nextupwalkin.com/compare), [published pricing](https://nextupwalkin.com/compare), [published pricing](https://nextupwalkin.com/compare))About $140 to $160 ([published pricing](https://nextupwalkin.com/compare), [published pricing](https://nextupwalkin.com/compare)) Walk-in line with a TV board and kiosk✓ (every plan)A waitlist and walk-ins on the calendarA waiting room, or walk-ins on the calendar Only techs who do the service are offered✓ (every plan)✓ on some✓ Group and party bookings✓ up to 4 guests at the same time (Pro)✓ on some✓ Removal booked before a new set (service order rule)✓ (every plan): removal added first, or the booking refusedNot found✓ on some Set history (shape, color, length) on the client✓ Shape, length, colors and last fill, plus up to 3 photos a visit (Pro)Client notesTyped set history on some Next fill suggested at checkout✓ A "return in N weeks" per service on the receipt; on Pro, "Book their next visit" opens times near itA rebook prompt on someTouch-up reminders on some Booth rent and tip pools✓ (Pro)An add-on, or a payouts tool, on some✓ on some Fee on a client the marketplace bringsNone (the card fee still applies)Some take 20% to 30% of a new client’s first visitNot a marketplace Card paymentsStripe’s rate plus 0.5% (at most $1 a payment, never on tips)About 2.3% to 2.5% in person, plus centsAbout 2.4% to 2.5% plus cents Prices and fees from each vendor’s published pricing page, checked October 26, 2026; the four-tech totals are our arithmetic from those pages. Named, linked comparisons are on the compare pages. ## Nail salons: common questions What is a virtual queue app for a nail salon? It lets walk-ins hold their place in line from their phone instead of standing in the waiting area. With NextUp Walk-in, guests scan the door code or use the Door Tablet, pick their services and a tech, and follow their live place and wait on their phone, with no app or account. The TV shows who is at the station and who is next. The line, the TV and the Door Tablet are on every plan. Can I keep my booking app and add a virtual queue for walk-ins? Yes. Keep your booking app for appointments and run walk-ins through the NextUp Walk-in line, so the walk-in line stops living on a clipboard. If you would rather have one system, NextUp Walk-in’s Pro plan puts online booking, deposits and group bookings beside the line. How do nail salons handle a weekend rush of walk-ins? Guests join from their phone instead of crowding the waiting area. They see their place and the wait live, and know the moment a nail tech is free. You can cap the line, and the Check-in Page says it's full when you reach it. How is the wait estimated when manicures and full sets take different times? Turn on service selection and guests pick their services and add-ons when they join. The services method adds up each guest's services, uses each tech's own times and counts how long current visits have been going. Can guests choose their nail tech? Yes, if you turn it on. The join form shows today's techs with photos, and "Anyone" comes first. If a guest picks services, only techs who do those services are offered. What happens to people who leave before their turn? They drop off the line themselves, so the list stays clean. If someone's called and doesn't come up, staff can ask if they're still coming or let the no-show timer mark them. Insights tracks no-shows and people who left. Can a group of friends book together? Yes. Walk-ins can add up to five people to one ticket, each with their own service. With NextUp Walk-in’s Pro plan, one guest can book for herself and up to 4 friends at the same time. Can I ask health questions before a service? Yes. Start from the nail service check template. A required form is signed on the guest's phone before they join or book. Are online tips tracked for each nail tech? Yes. Each tip lands in your Stripe account and goes on that tech's statement for you to pay. NextUp Walk-in never takes a fee on tips. Can I run a slow-day special? Yes, with NextUp Walk-in’s Pro plan. Flash sales put a discounted price and a "Sale on now" banner on your booking page for the hours you choose. Can I keep a client’s polish colors, shape and length? Yes. Each client has a set history under Trade details: shape, length, colors and the date of the last fill. On Pro, add up to 3 photos and a note to each visit so the next tech sees the last set. Can I require gel removal before a new set? Yes. On the new set, add a rule that it needs a removal. The removal is put first on the visit with its own time and price, or, if you prefer, the booking is refused with a message. The wait and the booking count both services. How much does a nail salon check-in app cost? The Walk-in plan is $29 a month for your first location and $19 for each additional one, with the TV screen and the door tablet. Pro, at $59 and $39, adds appointments, deposits, memberships, commissions and payroll. Both include 3 team members per location, then $10 a month each. The 14-day free trial includes every Pro feature. A card is needed to start, but nothing is charged until the trial ends, when the plan is charged unless you cancel first. There is also a Free plan: 1 location, 1 team member and 50 check-ins a month, and no card needed. ## Every station busy. Set up your first location in about two minutes. Your line can be live before your next walk-in. [Start your free trial](https://nextupwalkin.com/signup) [Get set up with us](https://nextupwalkin.com/contact?topic=setup) --- # Notary and Passport Photo Shop Queue App | NextUp Walk-in Source: https://nextupwalkin.com/industries/notary-and-passport-photo-shops > A walk-in queue app for notary and passport photo shops: signers join from their phone, see the wait live and arrive with the right ID. # Walk-in queue app for notary and passport photo shops Know who needs a stamp and who needs a photo before they reach the counter. Signers scan a code or tap your link, pick what they came for (a notarization, passport photos, copies and scans, a document drop-off), and see their place and the wait on their phone. Each reason carries its own time, so a two-minute photo is not quoted like a loan signing with four people and forty pages. The notary calls the next person from any tablet or phone, and a TV by the door shows who is up. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) No card? [Start on Free](https://nextupwalkin.com/signup?plan=free): 1 location, 50 check-ins a month. **Nora**, your guide for notary and passport photo shopsA walk-in lunch hour, from the notary desk. - No app, no account for signers - Names can stay off the TV - Door Tablet for people without a phone Now Calling Jordan A. **Dana**is ready for you Up Next - 1Wei C. - 2Ana S. ~10 min Current Wait ~10 min Scan to join the line 4 PM73° 5 PM71° 6 PM68° Sound onNextUp LLC On the TV First nameAnaMobile (Optional)(555) 555-0123Who would you like?AnyoneDanaJoin the line YOU'RE IN LINE#3AnaAbout 10 min. Watch the TV for your name. At the door 9:41 Walk to Luis - Straight ahead16 ft - Turn right10 ft - Turn left4 ft - Station 9, on the right Not where you are? You YouYour routeStation 9 I'm on my wayI'm here 9:41 Your spot#2About **10 min**· around 3:40 PM1 person ahead of you This page updates live. Feel free to step out. In line as Ana S. Leave the line Campus IT Help Desk Ana S. You're up!**Dana** is ready for you.Head to the front now. Running late?Let Campus IT Help Desk know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it On their phone ## Watch it in a minute See NextUp Walk-in set up for notary and passport photo shops. [Try a demo](https://nextupwalkin.com/try-demo)A shop that is already set up. No sign-up and no card.Read the transcript Lunch hour at the service counter, and a line of people with the same question. Everyone wants to know how long, and the counter can't answer fast enough. Customers scan a code at the door and join your line from their own phone. No app to download, and no account to make. They can step outside, and come back when it's their turn. The TV in your lobby shows who's up next, and an honest wait, so nobody has to ask how much longer. Sam calls the next customer with a tap, starts their visit, and finishes up, so the line moves at the speed of the counter. Start with a list of services made for service counters, and NextUp Walk-in uses their times to keep every wait honest. Insights show your busiest days and hours, your average wait, and how many customers you served, so you know when to put another person on the counter. At our demo counter, Sam's next customer is already on the way, and the lobby stays quiet. Yours can run the same way. Try our live demo line at nextupwalkin.com/demo, and start your fourteen-day free trial. ## What a notary and photo counter deals with today Where the time goes today, before anything changes. **Nora**A walk-in lunch hour, from the notary desk.Illustrated character - ### Signers who arrive without the right ID. Whoever drove twenty minutes with an expired card, or left the second signer’s ID at home, holds a place in line and leaves with nothing done. The join form can carry a question you write, such as “Does every signer have a valid photo ID with them?”, marked required if you like. Signers read it on their phone before they are in the door, and your answer to it shows on their row. It is a prompt, not an inspection: NextUp Walk-in never looks at an ID, so the check at the counter stays yours, under your state’s rules and your own. - ### A two-minute photo stuck behind a long signing. A passport photo takes a few minutes. A closing package with several signers and a stack of pages can take far longer. On a paper list the quick job waits the same as the slow one, and the person who only needed a photo walks out at the lunch-hour rush. - ### Signers who arrive together, or in pieces. A buyer and a seller, a couple, a parent with a teenager needing photos. One is at the counter while the other is still parking. Nobody at a paper list knows whether the party is complete, so the notary starts, stops and starts again. - ### The counter and the car at the same time. When you leave for a mobile signing, walk-ins keep arriving. Someone has to look up from the stamp and tell each new person how long it will be, and then do it again every time the door opens. - ### Names called across a room. Calling “Maria Alvarez, your power of attorney is ready” across a waiting area tells everyone present who she is and what she is signing. People bringing a will, a medical directive or a custody paper would rather a stranger on the next chair did not learn that. A number on the screen says only that it is their turn. - ### Photo customers on a deadline. Someone filling in an application that needs two matching photos has a form open on the phone and a window of time before the next errand. They are the people who read a quoted wait of ten minutes and stay, or read forty and leave. On a paper list nobody knows which of those two sentences is true until the person is already at the front. ## How NextUp Walk-in helps What changes once the line lives on a phone, not on paper. 1 ### The right reason, the right time A notarization, a photo and a document drop-off are each estimated on their own time, so the wait a signer sees on their phone matches what the notary will actually spend. Set the time for each from your own records, and change it when you learn a closing takes longer than you guessed. 2 ### Show up ready Up to five questions you write on the join form (what document, how many signers, whether everyone has photo ID) put the reminder in front of the signer on their phone, and the answers sit on the row so you can raise a problem before the person is at the counter. 3 ### Discretion on the TV Switch on ticket numbers and the TV shows a code like A012 instead of a name, so the room never learns who is signing what. ## Built for notary and passport photo shops The parts of NextUp Walk-in notary and passport photo shops use most. Open one for the pictures. - [LoyaltyProA digital stamp card in your colors, font and logo, with a reward you choose.](https://nextupwalkin.com/features/loyalty) - [Reviews and feedbackEvery planAfter a visit, clients leave a private rating and a comment.](https://nextupwalkin.com/features/reviews-and-feedback) - [InsightsBasic on every plan · Full on paid plansWalk-ins, waits, revenue and busy hours, compared with the period before.](https://nextupwalkin.com/features/insights) - [Gift cardsProIssue prepaid gift cards in seconds.](https://nextupwalkin.com/features/gift-cards) - [Google and InstagramEvery planThe Get Found Online page gives you the link, the QR code and the steps to add your line to Instagram, Google, Apple Maps and Yelp.](https://nextupwalkin.com/features/get-found-online) ## How NextUp Walk-in runs a notary and photo counter Every feature here is in NextUp Walk-in today. The ones marked Pro come with NextUp Walk-in Pro; the rest are on every paid plan. [Compare plans](https://nextupwalkin.com/pricing). ### Before they arrive Every plan - **One reason per visit.** Make your own list: notarization, passport photos, copies and scans, document drop-off. Each counts for its own time, and the notary sees it before the signer reaches the counter. - **Up to five questions on the join form.** Write them yourself and mark each required or optional: what document they are bringing, how many people are signing, whether every signer has a valid photo ID. Signers type their answer, and it shows on the row on the Staff Screen. The answers are what the signer says; nothing is checked or verified. - **Join from a phone, a QR code or your link.** Put the code on the door and the window, and the link on your website or listing. Nothing to download and no account to make. - **Groups check in once.** A couple, a buyer and seller, or a parent and a child check in together, and each person gets their own place and reason. - **Best time to come today.** The Check-in Page shows the lowest expected wait by quarter-hour for the rest of today, from the same weekday over the last eight weeks and the live line. - **Seven languages** on signer screens: English, Spanish, Vietnamese, Korean, Portuguese (Brazil), Haitian Creole and Simplified Chinese. ### At the counter - **Who serves what.** Choose which team members take which reason, so only the commissioned notary is called for a notarization while anyone can take photos. “Call next” skips visits a person is not on the list for. - **Ticket numbers instead of names.** A012 on the TV and the signer’s own page, restarting each morning. A name becomes optional on the join form, and staff screens show both. - **A door tablet in kiosk mode** for people without a phone. It never keeps one visitor’s name or number for the next, and staff can add a walk-up by hand. - **A printed ticket** with the number, people ahead, the estimated wait and a QR to the signer’s own place, through the browser’s print dialog on a receipt printer. - **Several people, one line.** A notary, a photo station and a front-desk helper each call the next visitor from their own screen, and the estimate counts how many are working. - **Optional forms** signed before joining, for your own policies, such as acknowledging your fee schedule or your photo-retake terms. - **Client records with staff notes.** Write what is still missing on the signer’s record, such as “bring the second signer’s ID,” so the next person does not ask the same question again. It is a note for your team and not your notarial journal. ### Reading the week - **Insights:** visitors by weekday and hour, average wait, quoted versus real waits, people who left, and a Monday summary email. - **A service report** per team member and per reason: visitors served, average wait, time at the counter and the share seen within a target you set, as a page and a CSV. - **A private star rating after the visit,** followed by a Google review link for everyone who rates, so a signer who had a good experience is asked while it is fresh. - **Appointments beside the line (Pro).** Pre-scheduled signings sit on the same line, and a visitor arriving for one can be set to go ahead of walk-ins. - **Hours, a cap and a no-show timer,** so the line opens, fills and closes on its own, even when you are out on a mobile signing. ## Example day: a Friday before a long weekend with NextUp Walk-in An example day, hour by hour, with the line on everyone's phone. - 8:30 The shop opens. Four people joined from the QR code on the door while the notary unlocked it. Two ticked “photos”, two “notarization”. - 9:15 A buyer joins for a closing document. The seller is parking. The notary sees “2 signers” in the answer and calls the buyer only when the seller is on the phone saying they are at the door. - 10:40 A signer’s answer says “no photo ID”. The front-desk helper walks over with the shop’s list of acceptable IDs, and they go home and return with one instead of waiting forty minutes for nothing. - 12:10 The lunch-hour rush. Eleven in line, most for photos. The TV shows ticket numbers, and the wait on every phone reflects short photo times, so the people who need five minutes stay. - 1:00 Two people who walked to the coffee shop answer “Are you still coming?” with “10 minutes”. Their places hold. - 2:30 The notary leaves for a mobile signing. Another team member takes photos only, and notarization visits are held until the notary is back. - 3:15 A parent and a teenager check in as a group for two passport photos and a notarized permission form. The notary sees both rows together, the photo is taken first, and the notarization waits for the notary to return. - 4:30 The after-work wave. The line stops taking new visitors at the cap you set for the last hour. - Monday The summary email shows 11:30 to 1:00 and 4:30 to 5:30 are the peaks, and Insights shows how many people left before being served. The service report shows how long closings really ran against the time you set. Next month a second person covers the lunch hour. ## See NextUp Walk-in set up for notary and passport photo shops Six screens, one system, always in sync — styled the way your customers and team will actually see it. ## Why switch to NextUp Walk-in - **Moving off a paper sign-in clipboard?** Signers join from a phone, so you stop reading handwriting, and the wait they see matches the job they came for. - **Tired of “how much longer?” while you hold the stamp?** The signer’s own page shows their place live. The notary keeps stamping. - **Worried about privacy in the room?** Ticket numbers on the TV and the join page keep signers’ names off the screen. - **Running a counter and mobile signings?** Staff add walk-ups by hand, hours and a cap keep the line from filling when no one is in, and a second person can take the quick jobs. - **No hardware to buy.** Any tablet, laptop or phone is the Staff Screen, and any TV with a browser is the display. Apple TV, Roku and Fire TV apps are available too. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) More for this kind of business Also built for **Comparing waitlist apps?** See how NextUp Walk-in compares with other booking apps: price per location, texts included, and who each app is actually built for. [See comparison](https://nextupwalkin.com/compare) ## Notary and passport photo shops: common questions Is there a waitlist app for notary and passport photo shops? Yes. NextUp Walk-in is a virtual queue: signers join from their phone by scanning a code or tapping your link, pick whether they need a notarization or photos, and watch their place live. The notary calls the next person from any tablet, laptop or phone. Does it give legal advice or verify identity? No. NextUp Walk-in runs the line. It does not tell anyone what a notarization requires, does not check identification and does not replace your journal or your state’s rules. You write the questions, such as “Does every signer have a valid photo ID?”, and you decide what the answers mean. Can signers see what to bring before they get to the counter? You can ask up to five questions on the join form, such as which document it is, how many people are signing and whether everyone has photo ID. The answers show on the row on the Staff Screen, so you can catch a missing ID early. Keep your full checklist on your website or door sign as well. Do my customers have to download an app or make an account? No. They join in their phone’s browser. A name is all they need, and if you switch on ticket numbers a name becomes optional. Can I show a waiting-room TV without putting signers’ names on it? Yes. Switch on ticket numbers and the TV, the join page and the signer’s own page show a code like A012 instead of a name. The code restarts each morning. Staff screens still show the number and the name. Can I run walk-ins alongside appointments for loan signings? On the Pro plan, yes. Appointments sit on the same line as walk-ins, with confirmation and 24-hour and 1-hour reminders, and a visitor arriving for one can be set to go ahead of walk-ins. The Walk-in plan runs the walk-in line only. Can passport photos and notarizations have different wait times? Yes. Each reason you list counts for its own time, so a photo and a multi-signer closing are not quoted the same. The wait a signer sees is based on how many are ahead for which reasons and how many people are working. Can signers step out while they wait? Yes. They can wait in the car, a café or the office next door and watch their place on their phone. “Are you still coming?” checks on anyone who has wandered off, and a no-show timer releases the spot if they do not answer. That matters on a signing day, when the waiting area is small and a second signer may still be parking. What if a signer does not have a smartphone? Put a tablet in kiosk mode by the door. The visitor joins there, and the kiosk never saves one person’s name or number for the next. Staff can also add someone by hand, and you can print a numbered ticket. Can a group sign in together? Yes. A couple, a buyer and seller, or a parent and child check in once as a group, and each person gets their own place and reason. The notary sees who has arrived and who has not. What happens when the notary is out on a mobile signing? Set hours and a cap so the line does not fill when nobody is at the counter, and choose which team members take which reason so photo visits keep moving while notarization visits wait. Staff can also add walk-ups by hand. Can I see when the counter is busiest? Yes. Insights shows visitors by weekday and hour, average wait, quoted versus real waits and how many left without being served. A Monday summary email brings it to you. The service report adds, per team member and per reason, the time at the counter, so you can see whether closings or photos fill your Fridays and plan a second person for those hours. Can signers check in before they leave home or the office? Yes. The join link works from anywhere, so a signer can get in line from their desk, see the wait and leave when their place is close. The Check-in Page also shows the lowest expected wait by quarter-hour for the rest of today, so someone with a flexible lunch hour picks the quiet stretch. How do I keep a signer’s information private? Switch on ticket numbers so the TV and the join page show a code instead of a name. The door tablet in kiosk mode never saves one visitor’s name or number for the next person. NextUp Walk-in is not a journal and does not store your notarial records, so keep those the way your state requires. Can I print a ticket for people without a phone? Yes, once you switch on the printed ticket for the location. The door tablet prints a slip with the number, the people ahead, the estimated wait and a QR to the signer’s own place, through the browser’s print dialog on a receipt printer. There is no dedicated ticket-printer hardware. Does it do remote online notarization or store signed documents? No. NextUp Walk-in manages the waiting line at your counter. It has no video session, no electronic signing and no document storage for notarized papers. If you also offer remote notarization, run it the way you do today. The optional forms feature is for your own shop policies, such as a fee schedule, signed before someone joins the line. ## Hand the clipboard back to the pen drawer. Set up your first location in about two minutes. Your line can be live before your next walk-in. [Start your free trial](https://nextupwalkin.com/signup) [Get set up with us](https://nextupwalkin.com/contact?topic=setup) --- # Oil Change Shop Waitlist App | NextUp Walk-in Source: https://nextupwalkin.com/industries/oil-change-shops > A waitlist and lobby TV for oil change shops: drivers join from their car, the bay opens in order, and the lobby stays empty. # Oil change shop waitlist and queue app Fifteen-minute jobs deserve a line that moves as fast as the pit does. NextUp Walk-in gives your quick-lube a live line. Drivers scan the sign at the entrance or join from your Google profile, pick conventional or synthetic, and wait in the car or the lobby while the bay count and the TV show whose turn it is. Your techs call the next car from a tablet instead of walking out to the lane to ask. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) No card? [Start on Free](https://nextupwalkin.com/signup?plan=free): 1 location, 50 check-ins a month. **Oz**, your guide for oil change shopsA quick-lube Saturday, from the service bay. - No app for drivers - Wait by service, not a guess - Lobby TV shows the next car Now Calling Dana R. **Mike**is ready for you Up Next - 1Tom B. - 2Faye L. ~20 min Current Wait ~20 min Scan to join the line 4 PM73° 5 PM71° 6 PM68° Sound onNextUp LLC On the TV First nameFayeMobile (Optional)(555) 555-0123Who would you like?AnyoneMikeJoin the line YOU'RE IN LINE#3FayeAbout 20 min. Watch the TV for your name. At the door 9:41 Walk to Luis - Straight ahead16 ft - Turn right10 ft - Turn left4 ft - Bay 9, on the right Not where you are? You YouYour routeBay 9 I'm on my wayI'm here 9:41 Your spot#2About **20 min**· around 3:40 PM1 person ahead of you This page updates live. Feel free to step out. In line as Faye L. Leave the line Summit Auto Service Faye L. You're up!**Mike** is ready for you.Head to the front now. Running late?Let Summit Auto Service know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it On their phone ## Watch it in a minute See NextUp Walk-in set up for oil change shops. [Try a demo](https://nextupwalkin.com/try-demo)A shop that is already set up. No sign-up and no card.Read the transcript Saturday morning at the shop, and the waiting room is full. Every customer wants to know how long it will be, and every minute spent answering is a minute not spent fixing cars. Customers scan a code at the counter and join your line from their own phone. No app to download, and no account to make. They can wait in the car, and come back when it's their turn. The TV in your waiting room shows who's up next, and an honest wait, so the counter stops answering how much longer. Ray calls the next customer with a tap, starts the job, and finishes up. No clipboard, and no shouting across the shop. Start with a list of services made for auto shops, and NextUp Walk-in uses their times to keep every wait honest. Insights show your busiest days and hours, your average wait, and how many customers you served, so you know when to put another tech on the floor. At our demo shop, Ray's next customer is already on the way, and the counter stays quiet. Yours can run the same way. Try our live demo line at nextupwalkin.com/demo, and start your fourteen-day free trial. ## What a lube bay looks like at 12:15 on a Saturday Where the time goes today, before anything changes. **Oz**A quick-lube Saturday, from the service bay.Illustrated character - ### Two lanes of cars and one person who remembers the order Whoever waves at the pit tech first gets pulled in next, and the driver who has been idling since 11:40 notices. Arguments about who was here first start in the lane, long before anyone reaches the counter, and the tech in the pit is the one who has to settle them. - ### The lobby is full of people who would rather be somewhere else A twenty-minute oil change does not feel like twenty minutes when you are stuck on a plastic chair next to a vending machine. Half of them have a coffee run in them if they only knew how long they had. - ### The upsell conversation happens at the worst possible time The cabin filter and the wiper blades get pitched while the line is five deep and the driver is looking at the clock. A rushed pitch becomes a no, and a no becomes a driver who does not come back for the next one. The same pitch made on the driver’s own phone, with the line items in front of them, gets read. - ### A synthetic blend and a full-synthetic European car are not the same job The car at the front of the line decides how long everyone behind it waits. Quoting "about twenty minutes" to everybody guarantees you are wrong for somebody. - ### Fleet and repeat drivers get lost in the crowd A contractor with three work trucks should not wait behind a walk-up for the same reason a walk-up should not wait behind them. Without a visible order, you end up making judgment calls at the door. ## How NextUp Walk-in helps What changes once the line lives on a phone, not on paper. 1 ### The order is on the wall First come, first served, visible on the lobby TV and on each driver’s phone. Nobody has to ask who is next, and nobody has to defend the answer. 2 ### Wait by oil change type Pick a service at check-in and, with the location set to estimate from each customer’s chosen services, the wait adds up what is ahead of each driver and how long the current jobs have been running. The number gets more honest as the day goes on. 3 ### The bay stays full, the lobby stays empty Drivers leave for a coffee or sit in the car and still keep their place. The pit tech has one tablet to tap, not a lane to scan. ## Built for oil change shops The parts of NextUp Walk-in oil change shops use most. Open one for the pictures. - [Calendar and online bookingProCustomers book a time from your Check-in Page.](https://nextupwalkin.com/features/calendar-and-online-booking) - [No-show protectionProAsk for a card on file or a deposit when someone books.](https://nextupwalkin.com/features/no-show-protection) - [LoyaltyProA digital stamp card in your colors, font and logo, with a reward you choose.](https://nextupwalkin.com/features/loyalty) - [Reviews and feedbackEvery planAfter a visit, clients leave a private rating and a comment.](https://nextupwalkin.com/features/reviews-and-feedback) - [InsightsBasic on every plan · Full on paid plansWalk-ins, waits, revenue and busy hours, compared with the period before.](https://nextupwalkin.com/features/insights) - [Google and InstagramEvery planThe Get Found Online page gives you the link, the QR code and the steps to add your line to Instagram, Google, Apple Maps and Yelp.](https://nextupwalkin.com/features/get-found-online) ## How NextUp Walk-in runs the lane, the pit and the lobby Every feature here is in NextUp Walk-in today. The ones marked Pro come with NextUp Walk-in Pro; the rest are on every paid plan. [Compare plans](https://nextupwalkin.com/pricing). ### The lane Every plan - **A QR sign at the entrance.** Drivers scan it from the car, type a name and join. No app, no account, and a first name is enough. - **Join from your Google profile** before they leave the house, so the line on a Saturday starts forming before you flip the sign. - **Pick the service at check-in.** Conventional oil change, synthetic oil change, tire rotation, battery test, wipers, cabin air filter and more from the auto starter menu, all editable. Each counts for its own time in the wait. - **Up to five questions on the join form**, such as year, make and model, plate and mileage, so the tech has the answers before the car is in the bay. - **Phone-ins and drive-ups** go in the same line from the counter tablet, so there is one order for everyone. - **Stop the line before close.** New cars stop being accepted a set time before closing, so nobody joins at 5:50 for a job that needs twenty-five minutes. Cap the line on days you know you will be slammed. ### The pit and the lobby - **The lobby TV** shows who is in the bay, who is next, the current wait and a QR code for anyone who walks in without having joined. An ordinary TV with an HDMI port and a small streaming device. The TV shows a short code that you enter in your dashboard once, and after that it shows your line on its own. - **Call the next car from a tablet.** One tap from the pit or the counter, and the driver’s page and the TV show that it is their turn. - **"Still coming?"** is one tap on the Staff Screen when you have called a car that has not pulled up. The driver’s phone asks "Are you still coming?" and the answer shows on their row. If they never show, mark a no-show and call the next car. - **Mark which techs do what.** If only some of your techs can do a diesel or a European car, drivers who pick that service are routed to the right ones. - **The counter tablet in kiosk mode** for drivers who walk in. It never keeps one customer’s details for the next. - **Seven customer languages** (English plus six, machine-drafted) on the check-in page, the door tablet and the spot-in-line page. ### The OK, the pay link and the next visit - **A repair authorization signed on the phone** before the driver joins ("I authorize this work. Anything extra needs my approval first."), filed on their profile with the time. - **Extra work approved line by line.** When the tech finds a dirty cabin filter or worn wipers, the estimate goes to the driver’s phone and they approve or decline each line from the car. Approved lines go on the bill in one tap. - **A pay link or QR** so the driver pays from the lane in Apple Pay, Google Pay or a card, and never walks back through the lobby. You can also take cash, a saved card or a Stripe card reader at the counter. - **Rebooking reminder emails** a set number of days after the visit, say 90 days after an oil change, to drivers who ticked "Stay in the loop". - **Prepaid packages and loyalty stamp cards (Pro):** "4 oil changes" sold upfront, or the fifth one on you, with uses tracked per customer. - **Insights**: cars per day, average wait, quoted against actual wait, people who left the line, busiest hours by weekday, and each tech’s median time per job. ### The tech’s side of the ticket - **A job ticket for each car**, opened from the visit and moved with one tap through checked in, inspecting, estimate sent, approved, in progress, ready and picked up. A board of open jobs, by stage, is in the dashboard. - **Your oil change as a canned job.** Save the conventional and the synthetic package with your labor rate and your parts, and the estimate line prices itself from your numbers. A price you change keeps your reason. - **Vehicle details typed in once.** Year, make, model, plate, VIN and mileage sit on the customer’s profile, with several vehicles per customer, and a VIN lookup from the free NHTSA service fills in year, make, model and engine. - **A multi-point inspection** of about two dozen checks (fluids, belts and hoses, battery, lights, wipers) rated green, yellow or red, with a note and photos on any item. The cabin filter you suggest is something the driver can see on their own phone. - **Wipers and cabin filters as products** with stock and low-stock alerts, added to the bill at checkout, with sales tax per location. ## Example day: a Saturday at a quick-lube with NextUp Walk-in An example day, hour by hour, with the line on everyone's phone. - 7:50 Five drivers have already joined from your Google profile. The first car is queued before the bay door is up. - 8:20 A driver scans the entrance sign, picks a synthetic oil change and signs the repair authorization. She stays in the car with the engine off. - 9:10 The TV shows "Marcus · in the bay" with two names behind him. The tech taps Pull in on the tablet, and the next driver’s page and the TV show that it is their turn. - 10:05 The tech finds a clogged cabin filter and sends an estimate. The driver approves it from the car, the tech adds the line to the bill in one tap, and she pays from the lane. - 11:15 A driver who walked to the coffee shop has been called and has not pulled up. The tech taps "Still coming?", the driver answers "8 minutes" on his phone, and the answer shows on his row. - 12:30 Three work trucks from a landscaper join in a row. The TV shows them in order, and nobody argues at the door. - 2:00 A full-synthetic job on a European car pushes the wait up. The estimate updates for everyone behind it, and the Staff Screen shows the tech which answers each driver typed on the join form. - 4:20 The line stops taking new cars 45 minutes before close, so nobody pulls in at the last minute for a job you cannot finish. - 90 days later A rebooking email reminds each driver who ticked "Stay in the loop" that it has been three months. ## See NextUp Walk-in set up for oil change shops Six screens, one system, always in sync — styled the way your customers and team will actually see it. ## Why quick-lubes move off the clipboard - **A clipboard cannot tell the difference between a twelve-minute job and a thirty-minute one.** The line uses each driver’s service to build the wait, so what you quote is what happens more often. - **Stop shouting names across the lot.** Drivers scan a sign instead of writing a name on paper, and the TV shows the order you would otherwise be arguing about. - **The upsell happens on the driver’s phone,** after the car is already in the bay, when they have time to read an estimate and say yes or no line by line. - **No shop system required to start.** A line, an authorization, an estimate the driver approves and a pay link may be all a lube shop needs. If you use a full shop system for parts ordering and the books, NextUp Walk-in runs the lane and the lobby beside it. - **Drivers do not install anything.** They scan, type a name and wait wherever they like. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) More for this kind of business Also built for **Comparing waitlist apps?** See how NextUp Walk-in compares with other booking apps: price per location, texts included, and who each app is actually built for. [See comparison](https://nextupwalkin.com/compare) ## Oil change shops: common questions What is an oil change shop waitlist app? It is software that keeps the line of waiting drivers on a phone and a screen instead of a clipboard. Drivers join by scanning a sign, pick their service, and see their place and the wait live, while your techs call the next car with a tap. Is there a waitlist app for quick-lube shops? Yes. NextUp Walk-in has an auto starter menu with oil changes, rotations, battery tests, wipers and filters, a lobby TV, a counter tablet and a Staff Screen for the pit. Drivers do not need an app. How do I stop customers waiting in the lobby at an oil change? Give them a way to leave their spot safely. They join from the car, their place lives in a browser tab on their phone, and the wait updates as the line moves. They can sit in the car or run an errand nearby and still know when their turn is coming. Can drivers wait in their car and get called when the bay is ready? Yes. They can keep the live page open on their phone and see their place. When you call them with a tap, their page and the TV show that it is their turn. How is the wait estimated when oil changes take different times? Ask the driver to pick a service when they join and set the location to estimate from services. The wait then adds up what each driver ahead needs, who can do it and how long the current jobs have been running, so a synthetic job and a quick conventional one do not count the same. Insights shows quoted waits against real ones. Do customers need to download an app to join the line? No. They scan your sign or tap your link and join in their phone’s browser. A name is enough, and they can see their place without an account. What do I need for a waiting-room TV at my oil change shop? An ordinary TV with an HDMI port and a small streaming device. The TV shows a short code that you enter in your dashboard once, and after that it shows your line on its own. Can I run walk-ins alongside appointments? Yes, on the Pro plan. Bookings sit beside the walk-in line, with deposits or a card on file for longer jobs, so a scheduled brake job and a lube walk-up share one screen. Can a driver step out and still keep their place? Yes. Their place lives in a browser tab on their phone, so they can wait in the car or run an errand nearby. If you call them and they have not pulled up, tap "Still coming?" on the Staff Screen: their phone asks "Are you still coming?" and the answer shows on their row. A no-show timer in Location settings can remove them after a set time. Can I handle fleet customers and work trucks in the same line? Yes. Staff add a driver from the counter tablet, you can ask for a plate or a company name on the join form, and everyone shows in order on the TV. Staff can see the answers beside each driver on the Staff Screen. Can my tech send an upsell for the driver to approve? Yes. The tech adds labor and part lines to the job ticket and sends an estimate. The driver opens a private link with no login and approves or declines each line, and the typed name is the signature. Approved lines go on the bill in one tap. Can drivers pay without coming back inside? Yes. Send a pay link or show a QR code and they pay on their phone with Apple Pay, Google Pay or a card. You can also take cash or use a Stripe card reader at the counter. Can I remind customers when their next oil change is due? Yes. A rebooking email goes out a set number of days after a visit, for example 90 days, to drivers who ticked "Stay in the loop". Can customers check in from a QR code at the entrance? Yes. Print the QR sign for your entrance or your lobby wall. Drivers scan it, pick a service and join. They can also join from your Google profile before they leave the house. Does it work with more than one bay? Yes. Set how many techs are on duty and the estimate uses that number. Techs call the next car from a tablet and the TV shows who is in the bay and who is next. Can I cap how many cars join the line on a busy day? Yes. Cap the line on days you know will be slammed, and set the line to stop taking new cars a set time before close. That way nobody pulls in at 5:55 for a job that takes thirty minutes, and nobody is promised a bay you cannot give them. Can I set my own prices for an oil change package? Yes. Set named labor rates (Standard, Diagnostic, Specialty) and a parts markup, keep a parts catalog with stock and reorder points, and save an oil change as a canned job. Estimate lines then price themselves from your numbers. NextUp Walk-in does not ship a licensed labor guide or order parts from a distributor, so the hours and the prices are yours. ## Fill the bays, empty the lobby. Set up your first location in about two minutes. Your line can be live before your next walk-in. [Start your free trial](https://nextupwalkin.com/signup) [Get set up with us](https://nextupwalkin.com/contact?topic=setup) --- # Pet Grooming Waitlist & Check-in App | NextUp Walk-in Source: https://nextupwalkin.com/industries/pet-grooming > Pet parents check in from the car, sign your grooming release and show rabies is current before they join. Nail-trim walk-ins beside booked grooms. Free trial. # Dog grooming check-in app and waitlist A calmer lobby for every pup, and vaccines checked before they're through the door. Pet parents join from the car or your door code, pick a bath, a full groom or a quick nail trim, and sign your grooming release on their phone. Health Records keep each pet's vaccinations, and an expired rabies shot can stop online check-in. The TV shows Biscuit, not just "Sarah K." [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) No card? [Start on Free](https://nextupwalkin.com/signup?plan=free): 1 location, 50 check-ins a month. **Scout**, your guide for pet groomersA grooming day, from the tub. - No app for pet parents - Vaccines on file - Nail-trim walk-ins welcome Now Calling Biscuit (Anna K.) **Emma**is ready for you Up Next - 1Max - 2Luna ~20 min Current Wait ~20 min Scan to join the line 4 PM73° 5 PM71° 6 PM68° Sound onNextUp LLC On the TV First nameLunaMobile (Optional)(555) 555-0123Who would you like?AnyoneEmmaJoin the line YOU'RE IN LINE#3LunaAbout 20 min. Watch the TV for your name. At the door 9:41 Walk to Luis - Straight ahead16 ft - Turn right10 ft - Turn left4 ft - Station 9, on the right Not where you are? You YouYour routeStation 9 I'm on my wayI'm here 9:41 Your spot#2About **20 min**· around 3:40 PM1 person ahead of you This page updates live. Feel free to step out. In line as Luna Leave the line Happy Paws Grooming Luna You're up!**Emma** is ready for you.Head to the front now. Running late?Let Happy Paws Grooming know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it On their phone ## Watch it in a minute See NextUp Walk-in set up for pet groomers. [Try a demo](https://nextupwalkin.com/try-demo)A shop that is already set up. No sign-up and no card.Read the transcript A busy Saturday at the grooming shop, and the lobby is full of wagging tails. Every owner wants to know how long their dog will be. Customers scan a code at the door and join your line from their own phone. No app to download, and no account to make. They can run errands, and come back when it's their turn. The TV in your lobby shows who's up next, and an honest wait, so nobody has to ask how much longer. Scout calls the next owner with a tap, starts the groom, and finishes up, so the lobby stays calm. Start with a list of services made for pet groomers, and NextUp Walk-in uses their times to keep every wait honest. Insights show your busiest days and hours, your average wait, and how many owners you served, so you know when to put another groomer on the floor. At our demo shop, Scout's next owner is already on the way, and the lobby stays quiet. Yours can run the same way. Try our live demo line at nextupwalkin.com/demo, and start your fourteen-day free trial. ## What the front desk deals with today Where the time goes today, before anything changes. **Scout**A grooming day, from the tub.Illustrated character - ### A barking lobby Six dogs waiting nose to nose stresses the pets, the people and your groomers. - ### Paper vaccine checks Someone has to find last year's rabies certificate before every first groom. - ### Nail trims vs full grooms A 10-minute walk-in nail trim waits behind a 2-hour doodle groom. - ### "Which dog is this?" The schedule says the owner's name, and the groomer needs the pet's name, breed and quirks. - ### No-shows on long grooms block a table for half a day. ## How NextUp Walk-in helps What changes once the line lives on a phone, not on paper. 1 ### Wait outside Pet parents take a walk and come back when called. 2 ### Vaccinations checked Turn on the check-in gate and an expired vaccination stops online check-in. 3 ### Groomers on the table Call the next pet with one tap from the Staff Screen. ## Built for pet groomers The parts of NextUp Walk-in pet groomers use most. Open one for the pictures. - [LookbookEvery planPut photos on the services you list.](https://nextupwalkin.com/features/lookbook) - [Calendar and online bookingProCustomers book a time from your Check-in Page.](https://nextupwalkin.com/features/calendar-and-online-booking) - [No-show protectionProAsk for a card on file or a deposit when someone books.](https://nextupwalkin.com/features/no-show-protection) - [Memberships and packagesProSell memberships billed monthly or yearly, and prepaid packages redeemed one visit at a time.](https://nextupwalkin.com/features/memberships-and-packages) - [LoyaltyProA digital stamp card in your colors, font and logo, with a reward you choose.](https://nextupwalkin.com/features/loyalty) - [Reviews and feedbackEvery planAfter a visit, clients leave a private rating and a comment.](https://nextupwalkin.com/features/reviews-and-feedback) ## How NextUp Walk-in runs your salon Every feature here is in NextUp Walk-in today. The ones marked Pro come with NextUp Walk-in Pro; the rest are on every paid plan. [Compare plans](https://nextupwalkin.com/pricing). ### The line Every plan - **Wait in the car or walk the block.** Pet parents join from the door code or your Google profile and see their place live, so the lobby stays quiet. - **Pet first, owner beside.** The Staff Screen and TV show the pet's name with the owner next to it. - **Pick the groom at check-in** from the starter menu: bath and brush, full groom or nail trim (each asks for the dog's size, with its own price and time), plus teeth brushing, de-shedding and ear cleaning add-ons. Each counts for its own time, so nail trims don't wait behind full grooms in the estimate. - **Ask what you need:** up to five questions on the join form (breed, weight, matting, "nervous with dryers?"). - **The groomer they trust.** Owners can ask for a specific groomer and see that groomer's wait. - **Line cap and closing time** so you don't take a large-dog full groom at 4:45. ### Vaccines and the release, before the table - **Health Records:** each client's pets (name, species, breed, birthday, notes) and their vaccinations with due dates and a photo of the paperwork, marked current, expiring soon or expired. - **The check-in gate** (your choice): an expired required record stops online check-in and tells the owner which one, and anything due within 14 days shows as a heads-up. - **The grooming release, signed on their phone** from the pet-grooming starter (rabies up to date, seizures or allergies, an emergency phone number, and the OK to call a vet in an emergency). Ask once, every visit or once a year. Filed on the client's profile. ### Size, coat and the pet's record Every plan - **Price and time by size and coat.** A groom can have options, like Size (small, medium, large, giant) and Coat (smooth, long or double, matted), each with its own price and minutes, from a pet-grooming starter. Pet parents pick one when they join, book or use the kiosk, and the line quotes the real time. - **A pet record on every pet.** Breed, weight, coat, temperament (calm, nervous, reactive, bites), a handle-with-care flag and groomer notes. Flagged pets show first on the staff screen, and a new record starts from the breed already in Health Records. - **A regular's own price.** Set one client's price or time for a groom: "Sarah's bath is $40". - **A table for the groom.** Tell a service it needs a grooming table, and online booking only offers a time when a table is free as well as a groomer. - **A report card for the pet parent.** At checkout the groomer notes behavior, coat and when to come back (in weeks). Save it, or save and email "ready for pickup" with the card, to an address the owner gave and never to one that unsubscribed. - **Return in N weeks.** Give a groom a rebook interval, and the receipt reads "Return in about 6 weeks" and the Rebook suggestion follows it. ### Booked grooms Pro - **Online booking** with a groom, a groomer and a time, with confirmations and reminders 24 hours and 1 hour before (email now, text once live). - **Deposits or a card on file** for long grooms, with a refund cutoff you set and no-show fees from the card. - **Standing appointments** weekly, every two weeks or monthly, up to 12 at once. - **"Tell me if a time opens"** on full days. ### Checkout (not another POS) - Cash, a pay link or QR, a saved card or a Stripe S700 reader. Tip buttons, tips to each groomer. - **Shampoos, bandanas and treats as products** with stock. - **Packages and memberships (Pro):** "5 baths prepaid" or a monthly nail-trim club. - NextUp Walk-in's card fee is 0.5% of card payments, never on tips, at most $1 a payment, on top of Stripe's processing fee. ### Your groomers and your salon Every plan - **Several pets on one ticket:** "Add someone" puts up to five on one ticket, each with its own name and groom, and the TV calls each pet by name. - **A page for each groomer** with up to 12 photos of their work, the grooms they do with prices and their rating. - **Groomer licences** with expiry reminders by email 30 and 7 days before, and **a cleaning log** from a pet-grooming starter list that prints or downloads for an inspector. - **Customer screens in seven languages,** following the phone’s language. - **Visit photos and "Last time" (Pro):** up to three photos and a note on each visit, taken with the owner’s OK, so the groomer sees the last cut before the next one. ### Bring them back - **Rebooking reminder emails** a set number of days after a groom. - **Loyalty stamp cards (Pro)** and **email campaigns with grooming templates (Pro)**. - **Ratings with your Google review link** after every visit. - **Commission, tip pools, booth rent and payroll files (Pro)** for your groomers. ### Smarter waits Every plan - **Best time to come today.** The Check-in Page shows the lowest expected wait by quarter-hour for the rest of today, from the same weekday over the last 8 weeks and the live line, so someone with time to spare comes when it is quietest. - **Each groomer's own wait.** When owners choose who serves them, the Check-in Page shows every groomer's wait next to their name, plus "First available". Once called, they see a range ("called in about 15–25 min") worked out from each person's real service times. - **"Tell me when the wait is shorter."** When the wait is over 10 minutes, a customer can ask to be told when it drops, by email. - **Family tickets.** An owner with two dogs checks in once. Each pet gets its own place, groom and groomer. - **Overflow between locations.** If another of your locations nearby has a much shorter wait for the same services, the join page offers a move there and keeps the customer’s place fair. For businesses with more than one location, so on paid plans (Free is one location). - **Seven languages for customer screens:** English, Spanish, Vietnamese, Korean, Portuguese (Brazil), Haitian Creole and Simplified Chinese. The newest six are machine-drafted, and corrections are welcome. ### On the floor - **A button at each groomer's station.** Every team member gets a secret link to open on a spare phone or tablet at their station. One big button finishes the current visit and calls the next owner, hands free. - **A page for each groomer.** A team member with a booking handle gets a public page with their photo, services and prices, and the live wait or booking. - **Visit photos and "Last time" (Pro).** Up to 3 photos and a note per visit, added after the owner says OK to a photo: a photo of the finished cut, the clipper guard and coat notes. It shows on the Staff Screen when they are called. - **On the TV (all opt-in):** a full-screen "You’re up!" with the first name, the team member’s photo and a chime; spoken call-ups in English or Spanish; a large-text, high-contrast view; and rotating content between calls (the wait, flash sales (Pro), recent 4 and 5 star reviews, the best time to visit). The Apple TV and Roku apps show the spotlight, chime and rotating wait, sales and review cards; spoken call-ups, the large-text view and the best-time slide are on the web TV. ### Bring regulars back - **Overdue regulars (Pro).** Pets come every six to eight weeks, so a dog overdue for a groom shows up in a list with its owner. Clients past their usual gap with nothing booked, most overdue first, one tap to reach out by email (only to those who opted in). - **One-tap rebook (Pro).** At checkout and on the Done banner, "Book their next visit" offers the 3 open times nearest the client’s own rhythm, with the same services and person. - **Loyalty streaks and tiers (Pro)** on top of stamp cards: on-schedule streaks and tiers you name, with a perk for each. - **Client referrals (Pro, off until you switch them on).** "Give a friend $5 off, get $5 store credit", paid for by you, with a yearly cap per client. - **First-visit certificate** (every plan). A printable, shareable certificate for a client’s first visit. ### Licences, cleaning and insight - **Licences and insurance for each team member,** with expiry reminders: groomer certification, and booth renter or liability insurance. - **A cleaning log** for each location, from a starter list for this trade (disinfect kennels and crates, tubs and tables, sterilize clippers and tools), ticked off per shift and printable for an inspector. - **Ask about your business (Pro).** Plain-language questions about your own numbers, from Help, like "Which day was slowest last month?". - **How you compare (Pro):** your median wait, no-show rate, rebook rate and average ticket against other groomers of your size, over 90 days. - **Suggested team on duty and review themes (Pro),** plus a weekly "This week, try" on every plan with up to three actions from your numbers. ## The report card, at checkout The groomer notes how the visit went and when to come back, then emails "ready for pickup" with the card. **Report card**A short note for the pet's owner: how the visit went and when to come back. Behavior Calm on the table, nervous at the dryer Coat notes Light matting behind the ears, removed Come back in 6 weeks Save cardSave and email ready for pickup ## A Saturday with NextUp Walk-in An example day, hour by hour, with the line on everyone's phone. - 8:00 Line opens. A new client tries to join, but Max's rabies record has expired. The Check-in Page tells her which record, and the desk adds the new certificate with a photo. - 8:30 Three dogs are waiting in their cars. The lobby has one dog in it. - 9:10 A walk-in nail trim joins. It counts for 10 minutes in the wait, not two hours. - 10:00 The TV shows "Biscuit · Sarah K. · on the table". - 11:15 A family joins with two dogs on one ticket: a bath for the lab, a full groom for the poodle. The TV calls each by name. - 12:30 A groomer adds a note and a photo to a finished visit, after the owner says yes to a photo. It shows as "Last time" at the next visit. - 1:00 A booked doodle groom checks in with a deposit already paid. - 2:00 A groomer running long posts a delay message, and the people waiting for her see it. - 3:30 Checkout: a de-shedding add-on, a bottle of shampoo, a tip to the groomer. The groomer fills the report card and emails "ready for pickup". - 4:30 The line stops taking full grooms at 4:30 so nobody gets a large-dog groom at closing. - Monday Insights: busiest hours, average wait and how many left the line, so you can staff the next Saturday. - 6 weeks later A rebooking email reminds Sarah that Biscuit is due. ## See NextUp Walk-in set up for pet groomers Six screens, one system, always in sync — styled the way your customers and team will actually see it. ## Why switch to NextUp Walk-in - **From grooming software built around booked grooms:** the salon plans we checked run from $25 to $109 a month, and one team plan adds $16 for each active staff member ([pricing page](https://www.timetopet.com/pricing), [pricing page](https://www.gingrapp.com/pricing), checked October 26, 2026). NextUp Walk-in gives you a live walk-in line and a TV next to your bookings, from $29 a month per location with 3 team members included. - **From a paper sign-in sheet:** pet parents wait in the car, the order is visible to everyone, and you see how many left. - **Vaccines enforced at the door,** not just stored: an expired required record stops online check-in. - **Where we are not the fit:** mobile grooming vans with routes, and boarding or daycare. Those grooming apps price per van or per facility, and NextUp Walk-in does neither. - **Where we are catching up:** price and time follow the size and coat options you set, not a breed lookup, and the report card is an email with your notes (photos stay in "Last time" on Pro). - **Switching offer:** your first month free on monthly billing with the code **SWITCH**. Import your client list yourself in a few minutes. You see every row before it saves, and you can undo it for 7 days. Questions? Email us. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) Related trades Also built for **Comparing waitlist apps?** See how NextUp Walk-in compares with other booking apps: price per location, texts included, and who each app is actually built for. [See comparison](https://nextupwalkin.com/compare) ## How NextUp Walk-in compares Price, the walk-in line and the grooming tools, side by side, with the gaps we have said plainly. FeatureNextUp Walk-inGrooming softwareGeneral booking apps Monthly price, 1 salon$29 Walk-in, $59 Pro$25 to $109 on the salon plans checked ([pricing page](https://www.timetopet.com/pricing), [pricing page](https://www.gingrapp.com/pricing))$28 to $49 a month ([see the comparisons](https://nextupwalkin.com/compare)) Extra people3 team members included, then $10 eachOne team plan: $40 plus $16 for each active staff member$10 to $20 a month for each extra person Live walk-in line and a TV that shows the pet’s name✓Not on the pricing pages checkedA waitlist that fills openings in the book Vaccine records that stop online check-in when expired✓ (your choice)Not on the pricing pages checkedVaries by app Report card with notes after a groom, and price by size and coat✓ Report card emailed at pickup, and options by size and coat (every plan); photos in "Last time" (Pro)✓ on one pricing pageVaries Mobile grooming vans and routes—✓ (mobile plans are priced per van, from $49)— Boarding and daycare—✓ (facility plans from $79)— Prices from each vendor’s public pricing page, checked October 26, 2026 (grooming software) and October 2026 (general apps). Named, linked comparisons are on the compare pages. ## Pet groomers: common questions Can pet parents wait outside with their dog? Yes. They join from their phone and see their place live, so they can wait in the car or walk the block. Their phone shows the moment a groomer is ready. Can I check vaccination records before a pet comes in? Yes. Health Records keeps each pet's vaccinations with a photo of the paperwork. Turn on the check-in gate, and an expired record stops online check-in and shows the owner which one. Can owners sign a grooming release before the groom? Yes. Start from the pet-grooming template (rabies, health, an emergency phone number and the OK to call a vet) and make it required. It's signed on their phone and filed on their profile. How do I handle quick nail trims next to full grooms? Turn on service selection. Each service counts for its own time, so a nail trim moves the wait by minutes and a full groom by its real length. Can I sell prepaid baths or a nail-trim club? Yes, with NextUp Walk-in’s Pro plan. Packages track each use, and memberships renew monthly and apply the member price at checkout. Does NextUp Walk-in do boarding or daycare? No. NextUp Walk-in runs your grooming line, bookings and checkout. It doesn't manage kennels, boarding stays or daycare. Can I price a groom by size, breed or coat? Yes, by size and coat. Give a groom options, such as Size (small to giant) and Coat (smooth, long or double, matted), each with its own price and minutes; a pet-grooming starter fills in the usual ones. The pet parent picks one when they join or book. It follows the options you set, not a breed lookup, and you can set one client's own price. Can I add more than one pet to a visit? Yes. "Add someone" puts up to five on one ticket, each with its own name and groom. Each shows on the TV by its name with the owner beside it. Do you send a report card after the groom? Yes. At checkout the groomer writes how the pet behaved, coat notes and when to come back, and can email the card with "ready for pickup" to the owner (email only, since texts are not live). With NextUp Walk-in’s Pro plan you can also keep up to three photos and a note on each visit, after the owner says yes to a photo, and the groomer sees them as "Last time" at the next visit. How much does a pet grooming check-in app cost? The Walk-in plan is $29 a month for your first location and $19 for each additional one, with the TV screen and the door tablet. Pro, at $59 and $39, adds appointments, deposits, memberships, commissions and payroll. Both include 3 team members per location, then $10 a month each. The 14-day free trial includes every Pro feature. A card is needed to start, but nothing is charged until the trial ends, when the plan is charged unless you cancel first. There is also a Free plan: 1 location, 1 team member and 50 check-ins a month, and no card needed. ## A quiet lobby, every groom. Set up your first location in about two minutes. Your line can be live before your next walk-in. [Start your free trial](https://nextupwalkin.com/signup) [Get set up with us](https://nextupwalkin.com/contact?topic=setup) --- # Phone Repair Shop Waitlist App | NextUp Walk-in Source: https://nextupwalkin.com/industries/phone-repair > Walk-ins check in at the door, pick a screen or battery repair and sign the data-loss waiver first. A live line, a TV and pay links. Free trial. # Check-in and waitlist app for phone repair shops A tidy counter on screen-swap Saturday, and the waiver signed before you open the phone. Customers check in at the Door Tablet or from their phone, pick a screen replacement, a battery or a free diagnostic, and sign your repair authorization (data loss, water resistance, passcode) before they join. Each device then gets a ticket: stages from received to ready, a quote the customer approves line by line, and a status page, so nobody calls to ask. The TV shows who's at the counter and who's next. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) No card? [Start on Free](https://nextupwalkin.com/signup?plan=free): 1 location, 50 check-ins a month. **Theo**, your guide for phone repairThe counter rush, from the repair bench. - Waiver signed before every repair - Quotes approved by phone - Pay link or card reader Now Calling Leo M. **Ana**is ready for you Up Next - 1Iris P. - 2Kai R. ~10 min Current Wait ~10 min Scan to join the line 4 PM73° 5 PM71° 6 PM68° Sound onNextUp LLC On the TV First nameKaiMobile (Optional)(555) 555-0123Who would you like?AnyoneAnaJoin the line YOU'RE IN LINE#3KaiAbout 10 min. Watch the TV for your name. At the door 9:41 Walk to Luis - Straight ahead16 ft - Turn right10 ft - Turn left4 ft - Station 9, on the right Not where you are? You YouYour routeStation 9 I'm on my wayI'm here 9:41 Your spot#2About **10 min**· around 3:40 PM1 person ahead of you This page updates live. Feel free to step out. In line as Kai R. Leave the line Corner Phone Repair Kai R. You're up!**Ana** is ready for you.Head to the front now. Running late?Let Corner Phone Repair know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it On their phone ## Watch it in a minute See NextUp Walk-in set up for phone repair. [Try a demo](https://nextupwalkin.com/try-demo)A shop that is already set up. No sign-up and no card.Read the transcript A Saturday at the phone repair shop, and a line of cracked screens at the counter. Everyone wants to know when their phone will be ready, and your techs are busy fixing them. Customers scan a code at the door and join your line from their own phone. No app to download, and no account to make. They can grab lunch nearby, and come back when it's their turn. The TV in your waiting area shows who's up next, and an honest wait, so nobody has to ask how much longer. Theo calls the next customer with a tap, starts the repair, and finishes up, so the counter keeps moving. Start with a list of services made for phone repair shops, and NextUp Walk-in uses their times to keep every wait honest. Insights show your busiest days and hours, your average wait, and how many customers you served, so you know when to put another tech on the bench. At our demo shop, Theo's next customer is already on the way, and the waiting area stays quiet. Yours can run the same way. Try our live demo line at nextupwalkin.com/demo, and start your fourteen-day free trial. ## What the counter deals with today Where the time goes today, before anything changes. **Theo**The counter rush, from the repair bench.Illustrated character - ### Drop-offs, pickups and walk-ins all stack up at one counter. - ### Uneven jobs A screen protector takes 10 minutes and a charging-port repair an hour. - ### The "my data's gone" argument, because nobody wrote down that data could be lost. - ### "Is it done yet?" calls and visits while the tech is mid-repair. - ### Walk-outs to the kiosk in the mall when nobody can say how long. ## How NextUp Walk-in helps What changes once the line lives on a phone, not on paper. 1 ### Everyone in order One line for everyone, shown on your TV. 2 ### A status page, not a phone call Customers see received, diagnosing, quoted, repairing or ready on their phone, approve the quote there, and get told when it is ready. 3 ### Know your peaks Insights show your busiest hours and average wait. ## Built for phone repair The parts of NextUp Walk-in phone repair use most. Open one for the pictures. - [Calendar and online bookingProCustomers book a time from your Check-in Page.](https://nextupwalkin.com/features/calendar-and-online-booking) - [No-show protectionProAsk for a card on file or a deposit when someone books.](https://nextupwalkin.com/features/no-show-protection) - [LoyaltyProA digital stamp card in your colors, font and logo, with a reward you choose.](https://nextupwalkin.com/features/loyalty) - [Reviews and feedbackEvery planAfter a visit, clients leave a private rating and a comment.](https://nextupwalkin.com/features/reviews-and-feedback) - [InsightsBasic on every plan · Full on paid plansWalk-ins, waits, revenue and busy hours, compared with the period before.](https://nextupwalkin.com/features/insights) - [Google and InstagramEvery planThe Get Found Online page gives you the link, the QR code and the steps to add your line to Instagram, Google, Apple Maps and Yelp.](https://nextupwalkin.com/features/get-found-online) ## How NextUp Walk-in runs your counter and your bench Every feature here is in NextUp Walk-in today. The ones marked Pro come with NextUp Walk-in Pro; the rest are on every paid plan. [Compare plans](https://nextupwalkin.com/pricing). ### The line Every plan - **Check in at the Door Tablet** (kiosk mode, never saves one customer's details for the next) or from a link. No app. - **Pick the repair** from the starter menu: free diagnostics, screen replacement, battery, charging port, water damage assessment, screen protector install. Each counts for its own time, and "From" prices set expectations. - **Ask what you need:** up to five questions (device model, color, what's wrong, carrier). - **The right tech for the job.** Mark who does board work or water damage, and customers are routed to techs who do it. - **Wait anywhere.** Their place and the wait live in a browser tab on any phone, and they can tell you if they're running late. - **The TV** shows who's at the counter, who's next and the current wait. ### The waiver before the screwdriver - **Device repair authorization**, signed on the customer's phone or the counter tablet before they join: what's wrong, that opening the device can affect water resistance and data can be lost, and that the screen lock or Find My is off or the passcode will be given. Filed on the profile with signature, time and IP. ### Repair tickets, quotes and status Every plan - **A ticket for each device,** opened from the visit: received, diagnosing, quoted, approved, waiting on parts, repairing, ready and picked up. One tap moves it, and the customer is told by email or push notification at each step that matters. A board of open repairs, by stage, is in the dashboard. - **Device details on the ticket:** make, model, IMEI or serial, what was left with you (case, charger, SIM tray) and the warranty in days. A device record on the customer’s profile keeps each phone they bring in. A passcode is never stored; the pre-check only asks whether the lock is off or a code was given. - **A quote the customer approves line by line.** Labor, part and fee lines with a quantity and a price. The customer opens a private link with no login and approves or declines each line, and their typed name is the signature, kept with the time. A phone approval is recorded by staff and the ticket says so. - **A pre-check at drop-off:** screen, frame, buttons, charging port, cameras, speakers, whether it powers on, the water indicator, and whether the lock is off, rated and noted with photos. The customer sees it on the status page. - **Approved lines go on the bill in one tap,** with the location’s sales tax. The status page shows the warranty when the repair is ready. - **Waiting on parts** is its own stage, so “is it done?” has an answer without a call. ### Before and after the repair - **Photos at drop-off (Pro).** Up to 3 photos and a note per visit after the customer says OK to a photo, so a cracked frame is on file before you open the device. Photos on a repair ticket (every plan) attach to a pre-check item or a quote line. - **Photos when they join.** Customers can send up to three photos of the problem when they join or book, if you switch that on for the location. - **The door tablet and the TV** show the line and who is next, not a repair total. The total and the signature are on the quote and status page. - **Reviews and rebooking.** Ratings with your Google review link after every visit, and rebooking emails a set number of days later to customers who ticked "Stay in the loop". - **Seven customer languages** (English plus six, machine-drafted) on the check-in page, the tablet and the spot-in-line page. ### Beside your ticket system - **API keys and signed webhooks** push each visit to your other tools, so a fuller repair-shop system can keep the parts, the invoices and the books while NextUp Walk-in runs the counter and the ticket. - **Your own parts catalog and canned repairs:** keep parts with cost, price from your markup, stock and reorder points, save repairs like a screen or battery replacement as canned jobs at your labor rates, and let estimate lines price themselves. A parts-to-order list groups what you need by vendor so you can copy it, print it or email it as a purchase order, then mark it ordered and received; jobs waiting on those parts move to Waiting on parts and back. - **What it doesn't do:** no integrated ordering from suppliers (a parts-to-order list you copy, print or email, then mark ordered and received), no buyback or trade-in, no IMEI blacklist or carrier lookups, and no link to accounting software. Warranty is a number of days on the ticket, not a claims system. The status link goes by email and push for now. ### Booked repairs Pro - **Online booking** for a set time, with **deposits or a card on file** for a part you're ordering in, and reminders 24 hours and 1 hour before (email now, text once live). ### Checkout (not another POS) - Cash, a pay link or QR, a saved card or a Stripe S700 reader. Cases, chargers and protectors as **products** with stock and low-stock alerts, and sales tax per location. - **Gift cards and store credit (Pro).** - NextUp Walk-in's card fee is 0.5% of card payments, never on tips, at most $1 a payment, on top of Stripe's processing fee. ### Know your counter **Insights:** walk-ins, busiest hours by weekday, quoted vs real waits, and each tech's median time per repair. Plus ratings with your Google review link, email campaigns (Pro), commissions and payroll files (Pro), and multiple locations. ### Smarter waits Every plan - **Best time to come today.** The Check-in Page shows the lowest expected wait by quarter-hour for the rest of today, from the same weekday over the last 8 weeks and the live line, so someone with time to spare comes when it is quietest. - **"Tell me when the wait is shorter."** When the wait is over 10 minutes, a customer can ask to be told when it drops, by email. - **Family tickets.** A family bringing in three phones checks in once. Each phone gets its own place and repair. - **Overflow between locations.** If another of your locations nearby has a much shorter wait for the same services, the join page offers a move there and keeps the customer’s place fair. For businesses with more than one location, so on paid plans (Free is one location). - **Seven languages for customer screens:** English, Spanish, Vietnamese, Korean, Portuguese (Brazil), Haitian Creole and Simplified Chinese. The newest six are machine-drafted, and corrections are welcome. ### On the floor - **A button at each technician's station.** Every team member gets a secret link to open on a spare phone or tablet at their station. One big button finishes the current visit and calls the next customer, hands free. - **Visit photos and "Last time" (Pro).** Up to 3 photos and a note per visit, added after the customer says OK to a photo: the condition of the device at drop-off, so scratches and cracks are on record. It shows on the Staff Screen when they are called. - **On the TV (all opt-in):** a full-screen "You’re up!" with the first name, the team member’s photo and a chime; spoken call-ups in English or Spanish; a large-text, high-contrast view; and rotating content between calls (the wait, flash sales (Pro), recent 4 and 5 star reviews, the best time to visit). The Apple TV and Roku apps show the spotlight, chime and rotating wait, sales and review cards; spoken call-ups, the large-text view and the best-time slide are on the web TV. ### Bring regulars back - **Overdue regulars (Pro).** Customers who keep coming back for the next screen or battery show up when they are overdue. Clients past their usual gap with nothing booked, most overdue first, one tap to reach out by email (only to those who opted in). - **One-tap rebook (Pro).** At checkout and on the Done banner, "Book their next visit" offers the 3 open times nearest the client’s own rhythm, with the same services and person. - **Loyalty streaks and tiers (Pro)** on top of stamp cards: on-schedule streaks and tiers you name, with a perk for each. - **Client referrals (Pro, off until you switch them on).** "Give a friend $5 off, get $5 store credit", paid for by you, with a yearly cap per client. - **First-visit certificate** (every plan). A printable, shareable certificate for a client’s first visit. ### Licences, cleaning and insight - **Licences and insurance for each team member,** with expiry reminders: repair certification, and booth renter or liability insurance. - **A cleaning log** for each location, from a starter list for this trade (shop safety walk-through, spill check, exits and fire extinguishers clear), ticked off per shift and printable for an inspector. - **Ask about your business (Pro).** Plain-language questions about your own numbers, from Help, like "Which day was slowest last month?". - **How you compare (Pro):** your median wait, no-show rate, rebook rate and average ticket against other repair shops of your size, over 90 days. - **Suggested team on duty and review themes (Pro),** plus a weekly "This week, try" on every plan with up to three actions from your numbers. ## A Saturday with NextUp Walk-in An example day, hour by hour, with the line on everyone's phone. - 10:00 Doors open. Three people check in at the tablet, each picking a repair and signing the waiver. - 10:15 A cracked-screen customer sees a 35-minute wait and goes for coffee. - 10:40 A screen protector install is done in 10 minutes. It didn't wait behind a port repair in the estimate. - 10:50 The tech finds a bad charging port and sends a quote: the port, plus a screen protector as a second line. The customer approves the port and declines the protector, on her phone in the coffee shop. - 12:00 A booked battery replacement arrives. The part was ordered with a deposit. Its ticket moved to “waiting on parts” last week, then “repairing”. - 1:00 A customer who went to lunch gets "Are you still coming?" and answers "15 minutes". Her place waits, and the TV shows who is next. - 2:30 A tech photographs a cracked frame at drop-off (Pro), after the customer says OK to a photo. - 4:00 Checkout: a case and a protector added to the screen repair. Paid by pay link. - 5:00 The line stops taking new customers before close, so nobody joins for a 45-minute job at 5:55. - 6:00 Insights: 28 repairs, average wait 18 minutes, and each tech's median time per repair. - 2 weeks later A rebooking email and a review request go to everyone who ticked "Stay in the loop". ## See NextUp Walk-in set up for phone repair Six screens, one system, always in sync — styled the way your customers and team will actually see it. ## Why add NextUp Walk-in - **A live line, a TV and a repair ticket,** from $29 a month per location, with stages, quotes the customer approves and a status page on every plan. - **The waiver your techs actually need,** signed before the customer takes a spot. - **Priced against a repair-shop suite.** Repair-shop suites start at $69.99 to $99 a month ([one](https://www.repairdesk.co/pricing/) and [two](https://repairshopr.com/pricing), checked October 26, 2026; [see the comparisons](https://nextupwalkin.com/compare)) and also include buyback and trade-in, which NextUp Walk-in does not. Use NextUp Walk-in alone if you need a line, a waiver, tickets and quotes, or beside a suite if you also need buyback and parts purchasing. - **A mall kiosk or a screen-protector counter with walk-in volume?** A line and a TV may be all you need, and nobody has to remember who was first. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) More specific to phone repair Related trades Also built for **Comparing waitlist apps?** See how NextUp Walk-in compares with other booking apps: price per location, texts included, and who each app is actually built for. [See comparison](https://nextupwalkin.com/compare) ## NextUp Walk-in beside a repair-ticket system A ticket system tracks each device. NextUp Walk-in runs the counter, the line and the waiver. Many shops use both. FeatureNextUp Walk-inRepair-shop suite ARepair-shop suite B Price, 1 shop, monthly billing$29 (Walk-in) or $59 (Pro) [Price page](https://www.repairdesk.co/pricing/) from $99 (Essential, 5 users) [Price page](https://repairshopr.com/pricing) from $69.99 (Starter, 1 user) Live walk-in line, wait quotes and lobby TV✓Counter display of ticketsNot listed Signed repair waiver before the customer joins✓Sign-off on a customer displayNot listed Repair tickets with stages✓ Every plan✓✓ Estimates✓ Customer approves line by line✓✓ IMEI or serial on the ticket✓ Typed in✓✓ Buyback and trade-in—✓Not listed Gift cards and loyalty✓ (Pro)✓Not listed Prices are each vendor's published monthly price for its first plan, from the pricing pages linked, checked October 26, 2026. "Not listed" means we did not find it on the vendor's pages, not that it is missing. Plans change, so check before you decide. ## Phone repair: common questions Can customers tell us their device and the problem when they check in? Yes. Add up to five questions to the join form, and turn on service selection so they pick a repair from your menu. Your techs see the answers on the Staff Screen. Can customers sign a data-loss waiver before we start? Yes. Start from the device repair authorization template and make it required. It's signed before they join and filed on their profile. What if the customer's phone is the one being repaired? They can check in at the counter tablet, and their place is on the TV. They can also follow the line from a laptop or another phone. Can staff add someone who walks up or calls? Yes. Staff add walk-ups and phone-ins from the Staff Screen, so everyone is in one line. Can we sell cases and chargers at checkout? Yes. Add products with stock at each location, and they go on the same bill as the repair. Can we book repairs and take walk-ins? Yes, with NextUp Walk-in’s Pro plan. Bookings sit beside the line, with deposits for parts you order in. Is NextUp Walk-in a repair ticketing system? It covers the core of one. NextUp Walk-in runs your line, check-in, waiver and payment, and gives each device a ticket with stages, a quote the customer approves line by line, a pre-check with photos and a status page. It doesn't order parts, run buyback or trade-in, or connect to accounting software. Does it track repair status or IMEI numbers? Yes. A ticket moves through received, diagnosing, quoted, approved, waiting on parts, repairing, ready and picked up, and the customer sees the stage on a private status page. It keeps make, model, IMEI or serial, what was left with you and the warranty in days, typed in. It never stores a passcode. Can customers approve a quote from their phone? Yes. The customer opens a private link with no app and no login, and approves or declines each line. Their typed name is the signature, kept with the time. Approved lines go on the bill in one tap. Can we photograph the device at drop-off? Yes. On the Pro plan, add up to 3 photos and a note to a visit once the customer says OK to a photo. On a repair ticket (every plan), photos attach to the pre-check items and the quote lines, and the customer sees them on the status page. Do customers need an app? No. They scan your code or open your link, and their place lives in a browser tab. They can also check in on the door tablet. How much does a repair shop waitlist app cost? The Walk-in plan is $29 a month for your first location and $19 for each additional one, with the TV screen and the door tablet. Pro, at $59 and $39, adds appointments, deposits, memberships, commissions and payroll. Both include 3 team members per location, then $10 a month each. The 14-day free trial includes every Pro feature. A card is needed to start, but nothing is charged until the trial ends, when the plan is charged unless you cancel first. There is also a Free plan: 1 location, 1 team member and 50 check-ins a month, and no card needed. ## A calm counter on your busiest day. Set up your first location in about two minutes. Your line can be live before your next walk-in. [Start your free trial](https://nextupwalkin.com/signup) [Get set up with us](https://nextupwalkin.com/contact?topic=setup) --- # Piercing Studio Walk-in App and Waitlist | NextUp Walk-in Source: https://nextupwalkin.com/industries/piercing-studios > A walk-in app for piercing studios: consent signed on the phone, jewelry picked while they wait, and a live place in line for every client. # Walk-in app for piercing studios Jewelry picked, waiver signed, and nobody crowding the case. NextUp Walk-in is a walk-in line for piercing studios. Clients scan your door code or tap your link, sign your consent form on their phone, pick the piercing they want and watch their place move while they browse the jewelry case or step outside. Your piercers see who is next, what they came for and the answers to your join questions before anyone sits down, and everyone in the line has already signed your consent form. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) No card? [Start on Free](https://nextupwalkin.com/signup?plan=free): 1 location, 50 check-ins a month. **Pax**, your guide for piercing studiosA walk-in Saturday, from the piercing chair. - Consent filed before the chair - No app for clients - Quick piercings counted as quick Now Calling Sam V. **Rex**is ready for you Up Next - 1Rio K. - 2Tess A. ~25 min Current Wait ~25 min Scan to join the line 4 PM73° 5 PM71° 6 PM68° Sound onNextUp LLC On the TV First nameTessMobile (Optional)(555) 555-0123Who would you like?AnyoneRexJoin the line YOU'RE IN LINE#3TessAbout 25 min. Watch the TV for your name. At the door 9:41 Walk to Luis - Straight ahead16 ft - Turn right10 ft - Turn left4 ft - Station 9, on the right Not where you are? You YouYour routeStation 9 I'm on my wayI'm here 9:41 Your spot#2About **25 min**· around 3:40 PM1 person ahead of you This page updates live. Feel free to step out. In line as Tess A. Leave the line Iron Rose Tattoo Tess A. You're up!**Rex** is ready for you.Head to the front now. Running late?Let Iron Rose Tattoo know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it On their phone ## Watch it in a minute See NextUp Walk-in set up for piercing studios. [Try a demo](https://nextupwalkin.com/try-demo)A shop that is already set up. No sign-up and no card.Read the transcript Friday night at the tattoo studio, and walk-ins are lining up for flash. The shop is loud, the artists are busy, and nobody knows who's next. Customers scan a code at the door and join your line from their own phone. No app to download, and no account to make. They can grab dinner nearby, and come back when it's their turn. The TV in your lobby shows who's up next, and an honest wait, so nobody has to ask how much longer. Ace calls the next client with a tap, starts the session, and finishes up. No sign-in clipboard, and no shouting over the machines. Start with a list of services made for tattoo studios, and NextUp Walk-in uses their times to keep every wait honest. Insights show your busiest days and hours, your average wait, and how many clients you served, so you know when to put another artist on the walk-in list. At our demo studio, Ace's next client is already on the way, and the lobby stays quiet. Yours can run the same way. Try our live demo line at nextupwalkin.com/demo, and start your fourteen-day free trial. ## What a busy piercing counter looks like today Where the time goes today, before anything changes. **Pax**A walk-in Saturday, from the piercing chair.Illustrated character - ### Everyone stands at the jewelry case Six people lean over one glass counter while the piercer is trying to show a titanium labret to someone else. The case is your shop floor and your waiting room at the same time, so the person choosing jewelry is also being asked "how long?" by everyone behind them, and the client who only wants a quick lobe cannot tell whether to stay. - ### A 10-minute lobe and a 30-minute nose-and-septum pair look the same on paper Your clipboard lists names. It does not say that the next three are quick single piercings and the fourth is a multi-piercing job, so the guess you give at the counter is usually wrong. A jewelry change, a lobe and a nostril are minutes each; a cartilage piercing with a conversation about placement is longer; a group of friends who all want two piercings fills a stretch of the afternoon. - ### The age and ID conversation happens at the worst moment You find out at the chair that a 16-year-old needs a guardian who is not there, and the whole line has already waited for that answer. Rules for minors differ by state and by studio, but the date of birth and the parent question belong on the form, before a spot in line, not at the chair. - ### Waivers on a clipboard and a pen that walked off Paper consent forms pile up in a binder. When a client returns for a second piercing, nobody can find the first one, and you ask them to sign again. A client who lost the pen, or filled in the wrong line, holds up the counter for everyone after them. - ### Weekend and mall-hour rushes arrive all at once Saturday afternoon, a school holiday or the hour after a concert lets out, and ten people walk in together. You cannot tell the next one in the door whether to wait or come back, and the people who leave without a word are people you never find out about. - ### Aftercare is a talk at the chair and a card in a pocket The aftercare conversation happens once, with a client who is excited and a little nervous, and the card goes in a coat pocket. Two weeks later you have no easy way to remind them, or to ask how the piercing is healing, without scrolling through your messages. ## How NextUp Walk-in helps What changes once the line lives on a phone, not on paper. 1 ### Browse jewelry while you wait Clients hold their place from their phone, so the case stays open for the people the piercer is actually helping. They come back when their phone says it is their turn. 2 ### Consent signed first Your waiver is signed on their phone before they take a spot, and the signed copy is filed on the client for next time. 3 ### Quick piercings, quick quotes A lobe or a jewelry change counts for its own short time in the estimate, not the time of a big job, so the wait you quote is one you can keep. ## Built for piercing studios The parts of NextUp Walk-in piercing studios use most. Open one for the pictures. - [LookbookEvery planPut photos on the services you list.](https://nextupwalkin.com/features/lookbook) - [Calendar and online bookingProCustomers book a time from your Check-in Page.](https://nextupwalkin.com/features/calendar-and-online-booking) - [No-show protectionProAsk for a card on file or a deposit when someone books.](https://nextupwalkin.com/features/no-show-protection) - [Commissions and tip poolsProSet a commission rate for each person and share a location’s tips across the team.](https://nextupwalkin.com/features/commissions-and-tip-pools) - [LoyaltyProA digital stamp card in your colors, font and logo, with a reward you choose.](https://nextupwalkin.com/features/loyalty) - [Reviews and feedbackEvery planAfter a visit, clients leave a private rating and a comment.](https://nextupwalkin.com/features/reviews-and-feedback) ## How NextUp Walk-in runs a piercing studio Every feature here is in NextUp Walk-in today. The ones marked Pro come with NextUp Walk-in Pro; the rest are on every paid plan. [Compare plans](https://nextupwalkin.com/pricing). ### The line, built around short visits Every plan - **Join from the door code, your link or the Door Tablet.** The same link works in an Instagram bio, on a Google listing or on a door sticker. Clients see their place and the wait on their own phone, with no app to download. - **Pick the piercing.** The tattoo and piercing starter list has lobe (15 minutes), cartilage (20), nostril (20) and jewelry change (10), and you can rename them, change the times and add helix, septum or whatever else you do. Each counts for its own time in the wait. - **Piercer or "Anyone".** A walk-up who does not mind takes the next opening, and a client who wants one piercer sees that piercer's own wait. Piercers can post a delay message to the people waiting for them. Tattoo and piercing share one business type, so the screens call your team "artists". - **Cap the line.** Set how many can wait at once, from 1 to 500. When it is reached, the Check-in Page and Door Tablet say "The line is full right now," and joining opens again by itself as people are served. - **Up to five questions on the join form,** such as placement, gauge or a jewelry style, which your piercer reads on the Staff Screen before calling the client over. - **"I'm not there yet."** A client who is waiting at the mall can tell the page how far away they are, and they get one "Leave now" notice by push, or by email if push is not on, when their wait is down to their travel time plus 5 minutes. It is never a text. - **The TV and Door Tablet in your studio's look,** with a QR code so the next person at the door can join without asking anyone. ### Consent, ID and aftercare Every plan - **Your consent form, signed on their phone.** The tattoo and piercing starter asks for date of birth, has a box reading "I am 18 or older, or a parent is here and has agreed where the law allows it," asks about pregnancy or nursing, a bleeding disorder or blood thinners, and keloids or trouble healing, then has boxes for the risks and for aftercare and a signature. Edit it to your state's rules and check them with your local health department. - **Required forms block the line until they are signed.** Choose once, every visit or once a year. The signed copy, with signature and time, is filed on the client's profile, and editing the form saves a new version. - **Photo ID, where you ask for it.** A client can send a photo of their ID and tick that it is OK to share. Only your team sees it, and it is deleted 7 days after the visit. NextUp Walk-in does not check the ID or the age, so keep checking at the counter. - **Reference photos with the spot.** Clients can send up to 3 photos with the body part, a size and a note, so your piercer sees what they have in mind on the ticket. They are private and are deleted after 90 days. Photo ID and reference photos are on by default for tattoo and piercing and can be switched off per location. - **Aftercare by email.** Write the aftercare on each service, and it is emailed about an hour after the visit is marked done, to an address the client gave and never to one that unsubscribed. If that hour falls between 9 pm and 9 am, it waits until 9 am. - **A healed-photo follow-up.** Pick a number of days from 7 to 120, and the client gets an email asking them to come by or bring a photo so you can check it and book a touch-up if it needs one. - **Allergies and placement notes on the client.** The tattoo record under Trade details keeps allergies, which show first on the Staff Screen, and placement notes. ### Jewelry, groups and the front door Every plan - **Jewelry and piercings with photos.** The Lookbook, named Flash & Portfolio for tattoo and piercing, puts up to 12 photos on each service you list, in sections with sold-out marks. Clients pick from a "Pick a look" photo grid when they join, and your piercer sees the choice on the ticket. - **Friends on one ticket.** "Add someone" puts up to 5 people on a ticket, each with their own service and piercer. Staff see each person as their own row marked "Family of N" and call them separately, and the line cap counts everyone. - **Share my place.** A client can send a friend a link that shows only their first name, their place in line and the estimate, so the group at the mall knows when to come back. - **A Staff Screen that keeps working offline.** If the connection drops, Call next, Start, Done and No-show are saved on the device with a "Waiting to send" tag and sent in order when it returns. - **A station button for each piercer:** a private link for a phone or tablet at their station, where one big button finishes the visit and calls the next client. - **A printed backup.** The free printable sign-in sheet for tattoo and piercing studios has ID and waiver boxes, for the day the tablet is on the charger. ### Studio records and your team Every plan - **A public page for each piercer** with their photo, up to 12 photos of their work, the services they do and "Join my line" while they are on duty. - **Licences and insurance per piercer.** The tattoo and piercing list has a tattoo or body-art licence and a bloodborne pathogens certificate, with number, state, expiry and a photo. Owners get an email 30 and 7 days before one expires, and so does the piercer if they have their own sign-in. - **A cleaning log** whose starter list includes an autoclave cycle and spore test, a sharps container check and surface disinfection. It is ticked from the Staff Screen, each tick records who and when, a mistake is taken back with a correction rather than erased, and you can print it or download a CSV for an inspector. - **Jewelry and aftercare as products** with stock, sold at checkout with tips to each piercer. - **Customer screens in seven languages:** English, Spanish, Vietnamese, Korean, Portuguese (Brazil), Haitian Creole and Simplified Chinese. Clients pick a language, or the page opens in the first of their browser languages it has. ### Booked piercings Pro - **Consultations as their own short service,** and larger multi-piercing sessions, booked beside the walk-in line. - **Deposits or a card on file,** with a refund cutoff you set (24 hours by default) and no-show fees charged by staff. - **Reminders by email** 24 hours and 1 hour before. Texts are not live. ## A Saturday at a piercing studio with NextUp Walk-in An example day, hour by hour, with the line on everyone's phone. - 10:30 You put the join link in your Instagram bio and on the door sticker. Four people sign the waiver from the sidewalk before you unlock. - 11:00 Doors open. The first client is already in the Staff Screen with "helix, left ear" and her answer to your placement question, so the piercer starts the setup before she walks in. - 12:15 A group of friends arrives from the mall. Three join on their own phones and one adds her sister to her ticket. Each sees a different wait because the pairs of lobes are short and the cartilage job is not. - 1:00 A 16-year-old joins with her mother. Her form has her date of birth and the parent-present box ticked, and you check ID and the guardian paperwork at the counter as you always do. - 1:40 A client who is browsing at the mall opens "I'm not there yet" and says 20 minutes. She gets one "Leave now" notice as her turn gets close. - 2:20 The line reaches your cap of 12. The Door Tablet says the line is full, and the next group goes to lunch instead of standing in the doorway. - 3:30 A client returns for her second piercing. Her waiver is already filed, so she picks the new piercing and skips the paperwork. - 4:45 Between clients, the piercer runs the autoclave and ticks the cleaning log on the Staff Screen. It is dated, shows who did it and is saved for the next inspection. - 6:00 Checkout: jewelry and an aftercare kit off the shelf, tips to each piercer. Each client gets a review request with your Google link, and the aftercare email goes out an hour after their visit. - Monday Insights show the busiest hours and how many people left the line, so you know when to add a second piercer on the floor. ## See NextUp Walk-in set up for piercing studios Six screens, one system, always in sync — styled the way your customers and team will actually see it. ## Why move your piercing walk-ins here - **From a paper sign-in sheet:** a waiver and a spot in line happen together on the client's phone, and the signed copy is filed on the client instead of in a binder. - **From "just come by":** clients see a real wait that counts a lobe as short and a multi-piercing job as long, so fewer of them stand at the case waiting for an answer. - **From a phone and a DM inbox that keep asking "how long?":** the Check-in Page answers before anyone writes, and your piercer stays at the chair. - **From one app for tattoos and one for walk-ins:** the same line, forms and checkout cover tattoo, piercing and jewelry sales, with tattoo artists and piercers each on their own page. - **Where we are not the fit yet:** there is no age check on a photo ID and no stencil or design-approval tool, and texts are not live, so aftercare and reminders go by email. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) More for this kind of business Related trades Also built for **Comparing waitlist apps?** See how NextUp Walk-in compares with other booking apps: price per location, texts included, and who each app is actually built for. [See comparison](https://nextupwalkin.com/compare) ## Piercing studios: common questions What is a piercing studio walk-in app? It is software that lets walk-in clients join your line from their own phone, sign your consent form and see their place and wait without standing at the counter. NextUp Walk-in adds a Staff Screen for your piercers, a TV and a Door Tablet for the lobby, and a client record for each person. Clients do not download anything. Can clients sign the consent form before they take a spot in line? Yes. Make your waiver a required form and the line will not accept a client until it is signed on their phone, whether they join from a link, the door code or the Door Tablet. The signed copy, with signature and time, is filed on their profile, and you choose whether it is asked once, every visit or once a year. Does it check age or ID? No. NextUp Walk-in does not verify age or read an ID. You can ask clients to send a photo of their ID and tick that it is OK to share, and it is deleted 7 days after the visit, but you still check at the counter as you do now. How do we handle minors and guardians? The tattoo and piercing form asks for date of birth and has a box reading "I am 18 or older, or a parent is here and has agreed where the law allows it." The rules differ by state, so edit the wording to yours and keep checking ID and guardian paperwork in person. The software records what the client ticked and signed; it does not decide who may be pierced. Can clients pick jewelry while they wait? They can hold their place from their phone and browse your case or the shops nearby, and the phone shows when to come back. You can also put photos of piercings and jewelry styles in the Lookbook, which tattoo and piercing studios see as Flash & Portfolio, so clients pick a look from a photo grid when they join and your piercer sees it on the ticket. A jewelry change can be its own short service. Does a quick lobe get quoted the same as a big piercing session? No. Each service has its own length, so a lobe or a jewelry change adds a few minutes to the wait and a multi-piercing job adds more. The starter list sets lobe at 15 minutes, cartilage and nostril at 20 and a jewelry change at 10, and you can change every one to match how you work. Do clients need to download an app? No. They scan your door code or tap your link and join in their phone's browser. A name is all they need, and the page shows their place and wait live. A client who is away can say how far they are with "I'm not there yet" and gets one "Leave now" notice by push, or by email if push is not on, never by text. Can we show the line on a waiting-room TV? Yes. The TV shows who is being called and who is next, in your studio's colors and logo, and it can show a QR code so the next walk-up can join without asking a staff member. It can also rotate in your Lookbook styles between calls. Can we run walk-ins alongside booked appointments? Yes, on the Pro plan. Appointments for consultations and larger sessions sit beside the walk-in line, with deposits, a refund cutoff you set and reminders by email, and a booked client checks in and joins the line in their time slot. What happens when it is crowded and we want to stop taking names? Set a cap on how many can wait at once. When it is reached, the Check-in Page and Door Tablet say "The line is full right now," so you are not turning people away one by one at the door. Joining opens again by itself as people are served, and the cap counts everyone on a shared ticket. Can a client leave the shop and come back? Yes. They hold their place from their phone and can go for lunch, shop nearby or wait in the car. If you turn on the no-show timer, someone you call who does not come up is marked a no-show after the minutes you set and the line moves on, so one missing client does not hold up everyone behind them. Can I send aftercare instructions? Yes, by email. Write the aftercare on each service, and it is emailed about an hour after the visit is marked done to an address the client gave, held until 9 am if it would land overnight. NextUp Walk-in does not give medical advice, so write the instructions your studio uses. Do you support clients who do not speak English? The customer screens come in seven languages: English, Spanish, Vietnamese, Korean, Portuguese (Brazil), Haitian Creole and Simplified Chinese. A client picks one, or the page opens in the first of their browser languages it has. Your consent form text is yours, so write or translate it for the clients you serve, and the Staff Screen and dashboard stay in English. How do we handle a weekend rush at a piercing studio? Post the join link before you open, set a cap on how many can wait at once and let clients wait outside or at the mall while their phone holds the place. Because each piercing counts for its own time, a group of friends who all want lobes sees a shorter wait than one person booking a multi-piercing job. At the cap, the Check-in Page and Door Tablet say the line is full, so your piercers are not answering "how long?" at the case. Insights then show your busiest hours and how many people left the line. Do you give medical advice about healing or piercings? No. NextUp Walk-in is a line, a form and a record, not a source of medical guidance. The aftercare email says exactly what you wrote on the service, the healed-photo follow-up only asks the client to come by or bring a photo, and anything about healing, infection or jewelry material stays between your piercers and the client. Can we use it for both tattoos and piercings in the same shop? Yes. Tattoo artists and piercers can each have their own page, services and wait, in one line with one set of forms. Flash services, lobe and cartilage piercings and jewelry changes can sit in the same service list, and a client who wants a specific artist or piercer sees that person's own wait. The screens call your whole team artists, because tattoo and piercing are one business type. ## Let your piercers pierce, and let the case breathe. Set up your first location in about two minutes. Your line can be live before your next walk-in. [Start your free trial](https://nextupwalkin.com/signup) [Get set up with us](https://nextupwalkin.com/contact?topic=setup) --- # Restaurant Waitlist, Floor Plan & QR Orders | NextUp Walk-in Source: https://nextupwalkin.com/industries/restaurants > Walk-in waitlist, a live floor plan, QR ordering at the table and split-by-seat pay on guests' phones. No per-cover fee. Free trial. # Restaurant waitlist app with a floor plan and QR orders The waitlist, the floor and the bill, from the host stand to the last tip. Parties join the waitlist from the door and wait wherever they like. The host seats them on a live floor plan with one tap. Guests order from a QR code at the table and split the bill by seat on their own phones. No per-cover fee, and no charge for your team. [Start your free trial](https://nextupwalkin.com/signup?plan=restaurant) [See pricing](https://nextupwalkin.com/pricing) **Ollie**, your guide for restaurantsThe Friday rush, from the pass. - No app for guests - Any tablet or laptop - Apple Pay, Google Pay or card Floor plan — Bella Napoli Main room T1Open T2Martinez T3Kim T4Nguyen T5Open T6Okafor Patio P1Open P2Rivera P3Open OpenSeated ## Watch it in a minute See NextUp Walk-in set up for restaurants. [Try a demo](https://nextupwalkin.com/try-demo)A shop that is already set up. No sign-up and no card.Read the transcript Friday night, a full house, and a crowd at the door. NextUp Walk-in's Restaurant plan runs the waitlist and the floor together. Guests join the waitlist from their phone with their party size, and watch the wait on the TV, or check in at a tablet by the door. Your host calls the next party from the staff screen, and the TV shows who's up. In Station View, the host sees every table live, with each party's time and server, and seats the next party with a tap. Your server adds the order by seat: a pizza for seat one, pasta for seat two, and a starter to share. Lay out your dining room once in the floor plan editor: tables, sections, and seats. The Restaurant plan is sixty-nine dollars a month for your first location, with everything in Pro, no seat charge for your team, and no per-cover fee. Start your fourteen-day free trial at nextupwalkin.com. $0Per-cover fee $0Per team member 2 minAbout, for the first location NoneNo app required ## What a Friday at 7 looks like today **Ollie**The Friday rush, from the pass.Illustrated character - ### A crowd at the host stand Parties hover by the door because that's the only way to keep their place. - ### A paper chart The host can't see at a glance which tables are open, seated or waiting for the check. - ### Orders by memory Servers carry tickets and add-ons by hand, and a busy section turns into a game of telephone. - ### The check takes forever Six friends, one card machine, and everyone wants to pay for their own plate. - ### Per-cover fees on every party a reservation network sends you. ## Everything your floor needs Four modules that work together from the moment you open. 01 ### Live floor plan Build your layout in minutes. Drag tables, label sections, color-code by status. Every host and server sees the same floor, live. No reloading, no stale paper chart. - Drag-and-drop table placement - Sections: main room, bar, patio - Colour status: open, seated, check requested - Server assignment per table Floor plan editor T1Open T2Kim · Alex T3Lee · Jon T4Open T5Patel · Sam T6Open ← drag to reposition any table 02 ### QR ordering at the table Guests scan the QR code printed on their table. Your menu loads instantly — no app, no sign-up. Orders show on your floor the moment they confirm. - One QR code per table, printed in seconds - Your menu with descriptions and prices - Servers take orders too, each item for a seat - Guests can add items any time Oak & Ember — Table 5 Starters Bruschetta$12 Calamari$14 Mains Rigatoni al Ragu$24 Grilled Salmon$32 Add to order 03 ### Pay at the table Tap the table and its bill is there, every order on it. Show a QR and guests pay on their phone with Apple Pay, Google Pay or a card, or take cash or a card reader at the table. You see each payment settle before they stand up. - Split the bill by seat, by item or by amount - Each guest tips on their own share - Powered by Stripe — payments land in your account - Apple Pay and Google Pay in one tap - No per-cover fee; NextUp Walk-in's card fee is 0.5%, at most $1 a payment Check out Table 3 · by seat Seat 1 Rigatoni al Ragu$24.00 Seat 2 Grilled Salmon$32.00 Shared House Chianti (2)$36.00 Total$92.00 Seat 1 · $42.00 · Cash ✓Seat 2 · $50.00 Pay Apple Pay Seat 2 paid ✓ 04 ### Every table, live, in the station view See every table, every new order and every unpaid bill on one screen. Nothing falls through the cracks during a rush. - Each table's status, live: available or seated, and free again once paid - New orders from the table's QR code, counted on the table until seen - Tables by section, with each party's size, time seated and server - Works in any browser, on a tablet, phone or computer Station view TablePartyOrdersStatus T24 guests · 38m · Maria2 newSeated T32 guests · 52m · JonNoneSeated T53 guests · 21m · Maria1 newSeated T62 guests · 64m · AnaNonePaid ## Built for restaurants The parts of NextUp Walk-in restaurants use most. Open one for the pictures. - [LoyaltyProA digital stamp card in your colors, font and logo, with a reward you choose.](https://nextupwalkin.com/features/loyalty) - [Reviews and feedbackEvery planAfter a visit, clients leave a private rating and a comment.](https://nextupwalkin.com/features/reviews-and-feedback) - [InsightsBasic on every plan · Full on paid plansWalk-ins, waits, revenue and busy hours, compared with the period before.](https://nextupwalkin.com/features/insights) - [Gift cardsProIssue prepaid gift cards in seconds.](https://nextupwalkin.com/features/gift-cards) - [Google and InstagramEvery planThe Get Found Online page gives you the link, the QR code and the steps to add your line to Instagram, Google, Apple Maps and Yelp.](https://nextupwalkin.com/features/get-found-online) ## How NextUp Walk-in runs your floor Everything below comes with the Restaurant plan, which includes everything in Pro. ### The waitlist Every Restaurant plan - **Join from the door or online.** Guests scan the QR at the entrance or tap your link, and add a name and party size (up to 20). No app, no account. - **Wait anywhere.** Their place and the quoted wait live on their phone, so they can sit at the bar or take a walk. - **Turn times you set, by party size.** Give up to six size bands their own turn time (say 1-2 people 45 minutes, 3-4 people 60, 5-6 people 80, 7 or more 100) and the quote adds up each waiting party’s own band, so a party of eight in line is not counted like a couple. Leave the bands empty to keep one average turn time. Servers on duty still drive the quote, and Insights shows how close quotes came to real waits. - **Walk-ups and phone-ins** are added from the host stand into the same list. - **"Are you still coming?"** for parties who stepped out, and the no-show timer clears parties who don't come back. - **The lobby TV** shows the waitlist and can show your floor, with the table pulsing when its party is called. ### The live floor plan - **Build your room in minutes.** Drag tables, set shapes and seats, label sections (main room, bar, patio, private dining), add more than one floor, and add decorations. - **Status at a glance:** open, seated, or free again once paid, with each party's size, time seated and server. - **Seat a party with one tap,** and assign a server to each table. ### QR ordering at the table - **One code per table,** printed in seconds. Guests scan, see your menu with descriptions and prices, and add to the order any time. - **Orders land on the floor** and in the station view, counted on the table until a server marks them seen. - **Servers take orders too,** each item on a seat, from their own sign-in on any tablet or phone. ### The station view Every table, every new order and every unpaid bill on one screen, by section, with party size, time seated and server. It runs in any browser. ### Pay at the table, split any way - **Tap a table and its bill is there,** with every order from the server and the QR on it. - **Split by seat, by item, by amount or evenly** (2–20 ways). Each guest pays their share on their own phone with Apple Pay, Google Pay or a card, and tips on their own share. - **Or take cash, a Stripe S700 reader** or a saved card at the table. The last payment frees the table. - **Sales tax per location,** receipts by email, page or PDF, and an end-of-night close-out. - **No per-cover fee.** NextUp Walk-in's card fee is 0.5% of card payments, never on tips, at most $1 a payment, on top of Stripe's processing fee. ### The door and the room - **Called tables stand out.** A spoken call-up (English or Spanish), a chime and an opt-in full-screen "You're up!" on the lobby TV, with a large-text, high-contrast view for guests who need it. - **Guest records.** A profile for every guest who leaves a mobile number, with visit history and tags, so a regular is recognised at the host stand. Guests can delete their own details. - **Seven languages** for guest screens: English, Spanish, Vietnamese, Korean, Portuguese (Brazil), Haitian Creole and Simplified Chinese. ### What it does not do - **No table reservations,** no connection to another point-of-sale system, no kitchen display and no ticket printer. Keep a reservation system for bookings, and use NextUp Walk-in for the walk-in door, the floor and the table's bill. - **Guests see their place on their phone** and can ask to be told by email when the wait drops. ### Everything in Pro, too Gift cards, loyalty stamp cards, email campaigns with restaurant templates (to guests who ticked "Stay in the loop"), tip pools by hours or points, payroll files for Gusto, ADP or QuickBooks, and **no charge for team members** on the Restaurant plan. Menu sales show as "Food & drink" in your reports and the accountant package. ### Smarter waits Every plan - **Best time to come today.** The Check-in Page shows the lowest expected wait by quarter-hour for the rest of today, from the same weekday over the last 8 weeks and the live line, so someone with time to spare comes when it is quietest. - **"Tell me when the wait is shorter."** When the wait is over 10 minutes, a customer can ask to be told when it drops, by email. - **Overflow between locations.** If another of your locations nearby has a much shorter wait for the same services, the join page offers a move there and keeps the customer’s place fair. For businesses with more than one location, so on paid plans (Free is one location). - **Seven languages for customer screens:** English, Spanish, Vietnamese, Korean, Portuguese (Brazil), Haitian Creole and Simplified Chinese. The newest six are machine-drafted, and corrections are welcome. ### On the floor - **On the TV (all opt-in):** a full-screen "You’re up!" with the first name, the team member’s photo and a chime; spoken call-ups in English or Spanish; a large-text, high-contrast view; and rotating content between calls (the wait, flash sales (Pro), recent 4 and 5 star reviews, the best time to visit). The Apple TV and Roku apps show the spotlight, chime and rotating wait, sales and review cards; spoken call-ups, the large-text view and the best-time slide are on the web TV. ### Licences, cleaning and insight - **Licences and insurance for each team member,** with expiry reminders: food handler certificate and food manager certificate, and booth renter or liability insurance. - **A cleaning log** for each location, from a starter list for this trade (fridge, freezer and hot-holding temperatures with their readings, sanitize food-contact surfaces, sanitizer strength), ticked off per shift and printable for an inspector. - **Ask about your business (Pro).** Plain-language questions about your own numbers, from Help, like "Which day was slowest last month?". - **How you compare (Pro):** your median wait, no-show rate, rebook rate and average ticket against other restaurants of your size, over 90 days. - **Suggested team on duty and review themes (Pro),** plus a weekly "This week, try" on every plan with up to three actions from your numbers. ## Friday at 7 pm. Every table in view. Host, servers and manager all see the same floor, live — no reloading, no paper chart, no shouting across the room. Floor plan — Bella NapoliLive Main room T1Martinez · 4 T2Kim · 2 T3Okafor · 6 T4Open T5Rivera · 3 T6Chen · 2 Bar B1Patel · 2 B2Singh · 2 B3Open Patio P1Nguyen · 4 P2Open P3Walsh · 3 P4Open T3 — Okafor · 6Seated · 24 min Orders Seat 1Rigatoni al Ragu Seat 2Grilled Salmon Seat 3Burrata SharedBruschetta × 2 SharedHouse Chianti × 2 Server — Alex Check out by seat Open (4)Seated (9)14 orders tonight$1,840 billed ## A Friday with NextUp Walk-in An example day, hour by hour, with the line on everyone's phone. - 6:30 14 parties on the waitlist. Most are at the bar or across the street, watching their place on their phone. - 6:45 The host taps T3, seats the Okafor party of 6 and assigns Alex. The TV pulses their table when they're called. - 7:05 T3 scans the table code and orders two starters. They show on the floor and in the station view straight away. - 7:20 Alex adds mains by seat from his phone. - 8:40 Check: split by seat. Four guests pay on their phones and two put cash on the table. Each tip stays on its own share. - 8:42 The last payment frees T3, and the host seats the next party. - 9:15 A party that stepped out answers "Are you still coming?" with "10 minutes". The no-show timer waits, then clears anyone who never comes back. - 10:00 The host checks Insights: quoted waits ran 4 minutes over real ones, so tomorrow's turn time for parties of five or six is set lower. - 11:30 Close-out: card, cash and tips by server, and the drawer counted. ## The whole visit, from their phone. From the parking lot to the tip — guests join the wait, order at the table and pay before they stand up. No app, no sign-in, no flagging down a server for the check. Bella Napoli BN Bella Napoli 3 waiting · ~25 min Your name Maria R. Party size 2 guests Mobile (optional) (910) 555-0182 Join the waitlist 1**Join from the parking lot** Guests scan the QR at the door, add their name and party size, and they're in line — before they've even stepped inside. Bella Napoli — Table 5 Starters Bruschetta$12 ✓ Burrata$16 Mains Rigatoni al Ragu$24 ✓ Grilled Salmon$32 2 items · $36Place order → 2**Order straight from the table** Every table has a QR code. Guests pick from your full menu, add items any time, and orders show on your floor the moment they confirm. Table 5 · Seat 2 Rigatoni al Ragu$24 ½ Bruschetta$6 ½ House red × 2$17 Your share$47.00 Pay Apple Pay Payment settled ✓ 3**Pay before they stand up ** The bill comes up as a QR code. Each seat can pay its own share with Apple Pay or Google Pay, and you see it settle in real time, no terminal required. ## Up and running before your next service Three steps from sign-up to a live floor. 1 ### Build your floor Drag tables to match your room, add sections (bar, patio, private dining), assign servers. Done in minutes. 2 ### Print the QR codes One code per table. Guests scan to see your menu and place orders, any time, from their own phone. 3 ### Manage the rush See every table's status, pending orders and bill from any screen. Host, server and manager all see the same floor, live. ## Simple pricing, per location No per-cover fees and unlimited team members. A monthly price per location, less for each one after the first, and a card fee of 0.5% on top of Stripe's, at most $1 a payment and never on tips. Cancel any time. First location $69/month Or $690/year — 2 months free. Each additional location $44/month Number of locations 1 location $69/month [Start your free trial](https://nextupwalkin.com/signup?plan=restaurant) ## How NextUp Walk-in compares The waitlist, the floor plan, table ordering and split pay, with no per-cover fee. Independent waitlist apps and reservation networks are different products at different prices. FeatureNextUp Walk-in RestaurantIndependent waitlist appsReservation networks and guest-CRM tools Monthly price, 1 location$69 ($690/yr)About $28 to $100 a month, on the vendors' published annual plans ([see the comparisons](https://nextupwalkin.com/compare))Often $130 to $290 or more, and some add per-cover fees ([see the comparisons](https://nextupwalkin.com/compare)) Per-cover feeNoneUsually noneSome charge per network cover Walk-in waitlist✓✓✓ Floor plan✓On higher plans✓ QR ordering at the table✓Usually not listedUsually not listed Split by seat on guests' phones✓Usually not listedUsually not listed Table reservations—Some, on higher plans✓ A diner network that sends you guests——✓ Kitchen display and ticket printer——Through a POS Price ranges are from the main apps' published pricing pages, rechecked October 26, 2026; some reservation-network prices are not published, so that range is approximate. Named, linked comparisons are on the compare pages. ## Restaurants: common questions How does the restaurant waitlist work? Guests scan the QR code at your door or tap your link, add their name and party size, and see their place and the wait live on their phone. The host seats them from the floor plan when a table is ready. How does the live floor plan work? Drag tables into your real layout, with sections and more than one floor if you need it. Each table shows whether it's open or seated, the party, the server and pending orders, and you seat a party with one tap. Can guests order from their phone at the table? Yes. Guests scan the table's QR code, browse your menu and send orders, with no app. New orders show on the floor and in the station view until a server marks them seen. Can a table split the bill? Yes: by seat, by item, by amount or evenly. Each guest pays their share on their own phone with Apple Pay, Google Pay or a card and tips on their own share, or pays with cash or a card reader at the table. Does NextUp Walk-in replace my restaurant POS? No. NextUp Walk-in runs the waitlist, the floor, table ordering and payment for the table's bill. It doesn't connect to other POS systems, and it has no kitchen display or ticket printer. Can I take reservations? Not table reservations. NextUp Walk-in is built for walk-in parties and the floor. If you rely on reservations from a diner network, keep that system for bookings. Is there a per-cover fee? No. The Restaurant plan is a flat monthly price per location, with no per-cover fee and no charge for team members. Card payments carry Stripe's fee plus NextUp Walk-in's 0.5% card fee, at most $1 a payment and never on tips. Can servers take orders on their phones? Yes. Servers with their own sign-in run the floor at their location: seat, order by seat, move items between seats and check out. What device does the host stand need? Any tablet or laptop with a browser. Servers use their own phones or tablets, and a TV with a streaming device can show the waitlist and the floor. Does the quote learn from party size or table type? Party size, if you set it. Give up to six size bands their own turn time (for example 1-2 people 45 minutes, 7 or more 100), and the quote adds up each waiting party’s own band. It is a number you set, not a model that learns, and it does not look at table type. Leave the bands empty to use one average turn time. Insights shows how close quotes came to real waits so you can adjust. How much does NextUp Walk-in cost for a restaurant? The Restaurant plan is $69 a month for your first location and $44 for each additional one ($690 and $440 a year). There's no per-cover fee and no charge for team members. There's a 14-day free trial. A card is needed to start, but nothing is charged until the trial ends, when the plan is charged unless you cancel first. For a simple waitlist there is also a Free plan: 1 location, 1 team member and 50 check-ins a month, without the floor plan, table ordering or texts, and no card needed. Also built for ## Your floor plan is live before the dinner rush. Start a 14-day free trial. Add your tables, print the QR codes and you are ready for the dinner rush. Just need a simple waitlist? [Start on Free](https://nextupwalkin.com/signup?plan=free): 1 location and 50 check-ins a month, without the floor plan or texts. [Start your free trial](https://nextupwalkin.com/signup?plan=restaurant) [See pricing](https://nextupwalkin.com/pricing) --- # Digital Take-a-Number & Virtual Queue App | NextUp Walk-in Source: https://nextupwalkin.com/industries/service-counters > Replace paper tickets at help desks, campus offices, city counters and returns desks: visitors join from their phone or a kiosk and wait anywhere. Free trial. # Digital take-a-number and virtual queue app Take a number without the paper ticket. People wait anywhere and come back when called. Visitors join from their phone or a kiosk, pick why they're here (a license renewal, a return, account help), and see their place live. Switch on ticket numbers, a printed ticket, priority seating and numbered windows, and it works like a take-a-number line without the paper roll. Agents call the next visitor from any tablet, laptop or phone, and the lobby TV shows who's at the counter and who's next. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) No card? [Start on Free](https://nextupwalkin.com/signup?plan=free): 1 location, 50 check-ins a month. **Sam**, your guide for service countersA long line, from behind the counter. - No app, no account - Door Tablet for visitors without a phone - From $29 a month per location Now Calling Jordan A. **Dana**is ready for you Up Next - 1Wei C. - 2Ana S. ~10 min Current Wait ~10 min Scan to join the line 4 PM73° 5 PM71° 6 PM68° Sound onNextUp LLC On the TV First nameAnaMobile (Optional)(555) 555-0123Who would you like?AnyoneDanaJoin the line YOU'RE IN LINE#3AnaAbout 10 min. Watch the TV for your name. At the door 9:41 Walk to Luis - Straight ahead16 ft - Turn right10 ft - Turn left4 ft - Station 9, on the right Not where you are? You YouYour routeStation 9 I'm on my wayI'm here 9:41 Your spot#2About **10 min**· around 3:40 PM1 person ahead of you This page updates live. Feel free to step out. In line as Ana S. Leave the line Campus IT Help Desk Ana S. You're up!**Dana** is ready for you.Head to the front now. Running late?Let Campus IT Help Desk know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it On their phone ## Watch it in a minute See NextUp Walk-in set up for service counters. [Try a demo](https://nextupwalkin.com/try-demo)A shop that is already set up. No sign-up and no card.Read the transcript Lunch hour at the service counter, and a line of people with the same question. Everyone wants to know how long, and the counter can't answer fast enough. Customers scan a code at the door and join your line from their own phone. No app to download, and no account to make. They can step outside, and come back when it's their turn. The TV in your lobby shows who's up next, and an honest wait, so nobody has to ask how much longer. Sam calls the next customer with a tap, starts their visit, and finishes up, so the line moves at the speed of the counter. Start with a list of services made for service counters, and NextUp Walk-in uses their times to keep every wait honest. Insights show your busiest days and hours, your average wait, and how many customers you served, so you know when to put another person on the counter. At our demo counter, Sam's next customer is already on the way, and the lobby stays quiet. Yours can run the same way. Try our live demo line at nextupwalkin.com/demo, and start your fourteen-day free trial. ## What the counter deals with today Where the time goes today, before anything changes. **Sam**A long line, from behind the counter.Illustrated character - ### Deadline days and semester starts bring everyone at once. - ### Paper tickets with no idea whether the wait is ten minutes or an hour. - ### Agents interrupted by "how much longer?". - ### Visitors without a smartphone, or with a dead battery. - ### No data on when to staff the counter. ## How NextUp Walk-in helps What changes once the line lives on a phone, not on paper. 1 ### Wait anywhere nearby Students, residents and customers step away and come back when their phone shows they are next. 2 ### Now serving, on screen A lobby TV shows the ticket number or name at the counter, who is next and the current wait, with a window label saying where to go. 3 ### Know your busy hours Insights show when visitors arrive and how long they wait, so you can staff the counter. ## Built for service counters The parts of NextUp Walk-in service counters use most. Open one for the pictures. - [LoyaltyProA digital stamp card in your colors, font and logo, with a reward you choose.](https://nextupwalkin.com/features/loyalty) - [Reviews and feedbackEvery planAfter a visit, clients leave a private rating and a comment.](https://nextupwalkin.com/features/reviews-and-feedback) - [InsightsBasic on every plan · Full on paid plansWalk-ins, waits, revenue and busy hours, compared with the period before.](https://nextupwalkin.com/features/insights) - [Gift cardsProIssue prepaid gift cards in seconds.](https://nextupwalkin.com/features/gift-cards) - [Google and InstagramEvery planThe Get Found Online page gives you the link, the QR code and the steps to add your line to Instagram, Google, Apple Maps and Yelp.](https://nextupwalkin.com/features/get-found-online) ## How NextUp Walk-in runs your counter Every feature here is in NextUp Walk-in today. The ones marked Pro come with NextUp Walk-in Pro; the rest are on every paid plan. [Compare plans](https://nextupwalkin.com/pricing). ### Priority, ticket numbers and windows Every plan Each one is off until you switch it on for a location (Locations, then Priority, tickets and windows). Leave them off and the line stays plain first come, first served. - **A priority lane.** The line is ordered by level, then arrival: urgent, accessibility, appointment, then everyone else. A visitor can tick “I need priority seating or help” when they join, a visitor arriving for an appointment can go ahead of walk-ins, and staff can set or clear a level on any row. Every change records who made it and why, and the row shows the reason. - **Private priority.** The TV and the other visitors never see who has priority. The visitor’s own page says they have been moved up. Priority never changes who is already called or being served. - **Ticket numbers.** A012 instead of a name on the TV and the visitor’s page. Numbers start with a letter you choose for each kind of visit (A for licences, B for titles), restart each morning, and a name becomes optional on the join form. - **A printed ticket at the door tablet.** The big number, people ahead, the estimated wait, the service and a QR to the visitor’s own place, through the browser’s print dialog on a receipt printer (58 or 80 mm). Staff can reprint from a row. Printing without a dialog needs the browser’s kiosk-printing setting. - **Who serves what.** Choose which agents handle which reason, such as title transfers to two people. “Call next” skips visits an agent is not on the list for, and a manual call is still allowed. - **Numbered windows.** A label for each agent (“Window 3”) shows on the call-up on the web TV and on the visitor’s page. The Apple TV and Roku apps show the ticket number but not the window label yet. - **A service report.** Per agent and per reason: visitors served, average wait, time at the counter, the slowest tenth, and the share seen within a target you set (say 20 minutes), with the count past it, as a page and a CSV. ### The line - **Join from a phone or a kiosk.** Kiosk mode turns any tablet by the door into a take-a-number screen, and it never saves one visitor's name or number for the next. Staff can add walk-ups by hand. - **One reason per visit:** returns and exchanges, order pickup, account help, payments or repairs drop-off at a customer service desk; or license renewal, ID card, vehicle registration, title transfer, document drop-off, new application or "speak with a specialist" at a city or campus office. Each counts for its own time, and agents see it before the visitor's at the counter. - **Up to five questions** (student ID number, case number, appointment reference). - **Several agents, one line.** Each agent calls the next visitor from the Staff Screen, and the estimate uses how many are working. - **Wait anywhere.** Students go to the library, residents to their car. The phone shows the moment they're called, and "Are you still coming?" checks on anyone who wandered off. - **Hours, a cap and a no-show timer,** so the line opens, fills and closes on its own. - **The lobby TV** in your colors, with the line, the wait, a QR to join and the local forecast. - **Seven languages** on visitor screens: English, Spanish, Vietnamese, Korean, Portuguese (Brazil), Haitian Creole and Simplified Chinese. - **Insights:** visitors by weekday and hour, average wait, quoted vs real waits, people who left, and a Monday summary email. - **More than one office:** each location runs its own line, TV and kiosk, $19 a month after the first on Walk-in. - **Optional:** forms signed before joining, ratings after the visit, and payment by link or card reader if the counter takes fees. ### Smarter waits Every plan - **Best time to come today.** The Check-in Page shows the lowest expected wait by quarter-hour for the rest of today, from the same weekday over the last 8 weeks and the live line, so someone with time to spare comes when it is quietest. - **"Tell me when the wait is shorter."** When the wait is over 10 minutes, a customer can ask to be told when it drops, by email. - **Family tickets.** A parent and a teenager renewing documents, or a group from one office, check in once. Each person gets their own place and reason. - **Overflow between locations.** If another of your locations nearby has a much shorter wait for the same services, the join page offers a move there and keeps the customer’s place fair. For businesses with more than one location, so on paid plans (Free is one location). - **Seven languages for customer screens:** English, Spanish, Vietnamese, Korean, Portuguese (Brazil), Haitian Creole and Simplified Chinese. The newest six are machine-drafted, and corrections are welcome. ### On the floor - **A button at each agent's station.** Every team member gets a secret link to open on a spare phone or tablet at their station. One big button finishes the current visit and calls the next visitor, hands free. - **Visit photos and "Last time" (Pro).** Up to 3 photos and a note per visit, added after the visitor says OK to a photo: a note on what is still missing, so the next person does not ask again. It shows on the Staff Screen when they are called. - **On the TV (all opt-in):** a full-screen "You’re up!" with the first name, the team member’s photo and a chime; spoken call-ups in English or Spanish; a large-text, high-contrast view; and rotating content between calls (the wait, flash sales (Pro), recent 4 and 5 star reviews, the best time to visit). The Apple TV and Roku apps show the spotlight, chime and rotating wait, sales and review cards; spoken call-ups, the large-text view and the best-time slide are on the web TV. ### Licences, cleaning and insight - **Licences and insurance for each team member,** with expiry reminders for booth renter or liability insurance and anything else you track. - **Ask about your business (Pro).** Plain-language questions about your own numbers, from Help, like "Which day was slowest last month?". - **How you compare (Pro):** your median wait, no-show rate, rebook rate and average ticket against other service counters of your size, over 90 days. - **Suggested team on duty and review themes (Pro),** plus a weekly "This week, try" on every plan with up to three actions from your numbers. ## A deadline day with NextUp Walk-in An example day, hour by hour, with the line on everyone's phone. - 8:00 The office opens. 20 people joined from the website on their way in. - 8:05 A visitor without a phone joins at the kiosk and prints ticket B014. The TV calls “B014, Window 3”. - 8:30 Three agents on. Each calls the next visitor with one tap. A title transfer and a document drop-off move the estimate by their own times. - 9:10 A visitor who ticked “I need priority seating” is moved ahead. His own page says so. The TV does not. - 10:00 Two people who left for coffee answer "Are you still coming?" with "10 minutes". - 12:00 A visitor with low vision uses the large-text lobby TV, and the call-up is spoken aloud in English or Spanish. - 3:30 The line stops taking new visitors before close. - Monday The summary email shows Tuesday 10–11 is the peak, and the service report shows title transfers ran past the 20-minute target. Next week, a fourth agent works it. ## See NextUp Walk-in set up for service counters Six screens, one system, always in sync — styled the way your customers and team will actually see it. ## Why switch to NextUp Walk-in - **A virtual queue in an afternoon, priced per location.** Enterprise queue systems can start at several hundred dollars a month ([see the comparisons](https://nextupwalkin.com/compare)). The Walk-in plan is $29 a month per location. - **Replacing a paper ticket dispenser?** Visitors join from their phone or a kiosk, or take a printed numbered ticket from the door tablet, and you can retire the roll of tickets. The lobby TV shows the number at each window and who is next. - **Moving off a hosted waitlist app?** Same phone-first join, with a lobby TV, kiosk and seven languages included from $29 a month, and the TV apps for Apple TV, Roku and Fire TV. - **Need priority lanes, numbered windows or printed tickets?** They are built in and switched on per location, on every plan. Choose an enterprise queue system if you need SSO, several separate service lines in one location, or a vendor security attestation. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) More specific to service counters Related trades Also built for **Comparing waitlist apps?** See how NextUp Walk-in compares with other booking apps: price per location, texts included, and who each app is actually built for. [See comparison](https://nextupwalkin.com/compare) ## How NextUp Walk-in compares Hosted waitlist apps and enterprise queue systems sit at opposite ends. NextUp Walk-in is priced per location and set up in an afternoon. FeatureNextUp Walk-inHosted waitlist appsEnterprise queue systems Price, 1 location$29 a month (Walk-in)About $28 to $80 a month ([published pricing](https://nextupwalkin.com/compare), [published pricing](https://nextupwalkin.com/compare))From about $300 to $870 a month, or quote only ([published pricing](https://nextupwalkin.com/compare), [published pricing](https://nextupwalkin.com/compare)) Join from a phone, a QR code or a kiosk✓✓✓ Several agents calling from one line✓✓✓ Lobby TV with the line and the wait✓✓✓ Seven languages for visitors✓VariesVaries Wait times by weekday and hour✓✓✓ Printed ticket from the kiosk✓ Through the browser’s print dialog—✓ Ticket numbers on the TV✓Varies✓ Numbered windows and several service linesWindow labels and agents per service; one line per locationLimited✓ Priority or ADA queue class✓ Off until you switch it onNot listedSome Wait and handle time per agent, with a target✓ Service reportVaries✓ SSO and a security attestation—Higher plans✓ Price ranges are from the vendors' published pricing pages, checked October 26, 2026; several enterprise vendors publish none. "Varies" and "Not listed" mean we did not find a clear answer on the vendors' pages. Named, linked comparisons are on the compare pages. ## Service counters: common questions Can NextUp Walk-in replace a take-a-number ticket system? Yes. Visitors join from their phone or a kiosk instead of pulling a paper ticket, see their place live, and know the moment an agent is ready. Can several agents serve the same line? Yes. Each agent calls the next visitor from the Staff Screen, on any tablet, laptop or phone. Can visitors say why they're visiting when they join? Yes. They pick one reason from your list, like a permit pickup or a password reset, and each reason counts for its own time. What about visitors without a smartphone? Put a tablet in kiosk mode by the door, and visitors join there. Staff can also add someone from the Staff Screen. Can we run separate lines for different departments? Each location runs one line. Within it you can choose which agents handle which reason, so title transfers go only to the agents who do them, and give each agent a window label. A second office or department that needs its own line, TV and kiosk can be its own location for $19 a month. Is it available in other languages? Yes. Visitor screens come in English, Spanish, Vietnamese, Korean, Portuguese (Brazil), Haitian Creole and Simplified Chinese. The newest six are machine-drafted, and corrections are welcome. Can I see when the counter is busiest? Yes. Insights shows when visitors arrive, by weekday and hour, and how long they wait. Can it print a paper ticket? Yes, once you switch on the printed ticket for the location. The door tablet prints a slip with the ticket number, the people ahead, the estimated wait and a QR to the visitor’s own place, through the browser’s print dialog on a receipt printer. There is no dedicated ticket-printer hardware, and printing without the dialog needs the browser’s kiosk-printing setting. Can the TV show ticket numbers instead of names? Yes. Switch on ticket numbers and the TV, the join page and the visitor’s page show a code like A012 instead of the name, which restarts each morning. A name becomes optional when they join. Staff screens show the number and the name. Can I give some visitors priority? Yes. Switch on priority lanes and the line is ordered by level, then arrival. A visitor can ask for accessibility priority when they join, appointments can go ahead of walk-ins, and staff can set or clear a level on any row. Each change records who made it and the reason shows on the row. The TV and other visitors never see priority. Can I see how long each agent takes and whether we meet a target? Yes. The service report shows, per agent and per reason, visitors served, average wait, time at the counter, the slowest tenth, and the share seen within a target you set, over 7 or 30 days, with a CSV download. Is it accessible for visitors who cannot read the screen? Call-ups can be spoken aloud in English or Spanish, and the lobby TV has a large-text, high-contrast view. Visitor screens are available in seven languages. Does it meet enterprise security requirements like SSO? No. There is no single sign-on or security attestation yet. Team members sign in with their own email, and sensitive actions can require two-factor sign-in. If you need SSO for procurement, NextUp Walk-in is not the right fit today. How much does a virtual queue system cost? The Walk-in plan is $29 a month for your first location and $19 for each additional one, with the TV screen and the door tablet. Pro, at $59 and $39, adds appointments, deposits, memberships, commissions and payroll. Both include 3 team members per location, then $10 a month each. The 14-day free trial includes every Pro feature. A card is needed to start, but nothing is charged until the trial ends, when the plan is charged unless you cancel first. There is also a Free plan: 1 location, 1 team member and 50 check-ins a month, and no card needed. ## Retire the ticket dispenser. Set up your first location in about two minutes. Your line can be live before your next walk-in. [Start your free trial](https://nextupwalkin.com/signup) [Get set up with us](https://nextupwalkin.com/contact?topic=setup) --- # Tattoo Shop Waitlist & Walk-in Queue App | NextUp Walk-in Source: https://nextupwalkin.com/industries/tattoo-studios > Run flash days and piercing walk-ups from one line: consent signed on their phone first, artist choice, deposits and booth rent. Free trial. # Walk-in and flash day software for tattoo shops Flash days without a line down the block, and consent signed before they take a spot. Walk-ins join from your Instagram link or the door code, sign your consent form on their phone, pick an artist or "Anyone", and wait wherever they like. Booked sessions, deposits and booth rent sit right beside the line. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) No card? [Start on Free](https://nextupwalkin.com/signup?plan=free): 1 location, 50 check-ins a month. **Ace**, your guide for tattoo studiosWalk-in day, from the booth. - Consent filed on every client - No app for clients - Renters’ takings tracked Now Calling Sam V. **Rex**is ready for you Up Next - 1Rio K. - 2Tess A. ~25 min Current Wait ~25 min Scan to join the line 4 PM73° 5 PM71° 6 PM68° Sound onNextUp LLC On the TV First nameTessMobile (Optional)(555) 555-0123Who would you like?AnyoneRexJoin the line YOU'RE IN LINE#3TessAbout 25 min. Watch the TV for your name. At the door 9:41 Walk to Luis - Straight ahead16 ft - Turn right10 ft - Turn left4 ft - Station 9, on the right Not where you are? You YouYour routeStation 9 I'm on my wayI'm here 9:41 Your spot#2About **25 min**· around 3:40 PM1 person ahead of you This page updates live. Feel free to step out. In line as Tess A. Leave the line Iron Rose Tattoo Tess A. You're up!**Rex** is ready for you.Head to the front now. Running late?Let Iron Rose Tattoo know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it On their phone ## Watch it in a minute See NextUp Walk-in set up for tattoo studios. [Try a demo](https://nextupwalkin.com/try-demo)A shop that is already set up. No sign-up and no card.Read the transcript Friday night at the tattoo studio, and walk-ins are lining up for flash. The shop is loud, the artists are busy, and nobody knows who's next. Customers scan a code at the door and join your line from their own phone. No app to download, and no account to make. They can grab dinner nearby, and come back when it's their turn. The TV in your lobby shows who's up next, and an honest wait, so nobody has to ask how much longer. Ace calls the next client with a tap, starts the session, and finishes up. No sign-in clipboard, and no shouting over the machines. Start with a list of services made for tattoo studios, and NextUp Walk-in uses their times to keep every wait honest. Insights show your busiest days and hours, your average wait, and how many clients you served, so you know when to put another artist on the walk-in list. At our demo studio, Ace's next client is already on the way, and the lobby stays quiet. Yours can run the same way. Try our live demo line at nextupwalkin.com/demo, and start your fourteen-day free trial. ## What walk-ins are like today Where the time goes today, before anything changes. **Ace**Walk-in day, from the booth.Illustrated character - ### Flash day lines A line down the block, and nobody knows how long it really is or when to stop taking names. - ### Paperwork at the counter Clipboards, IDs and consent forms slow every check-in, and the paper ends up in a box. - ### Artists pulled off the chair to answer the door. - ### Sessions you can't time A lobe piercing takes 15 minutes and a palm-sized flash takes two hours. - ### Renters and deposits Tracking which deposit belongs to which artist, and who owes rent. ## How NextUp Walk-in helps What changes once the line lives on a phone, not on paper. 1 ### Join from anywhere Share the link on Instagram before the doors open. 2 ### Booth rent, sorted With NextUp Walk-in’s Pro plan, collect each artist's rent on schedule. Renters see their own clients' tips and deposits on their statement. 3 ### Waivers signed first The consent form is signed on their phone before they take a spot. ## Built for tattoo studios The parts of NextUp Walk-in tattoo studios use most. Open one for the pictures. - [LookbookEvery planPut photos on the services you list.](https://nextupwalkin.com/features/lookbook) - [Calendar and online bookingProCustomers book a time from your Check-in Page.](https://nextupwalkin.com/features/calendar-and-online-booking) - [No-show protectionProAsk for a card on file or a deposit when someone books.](https://nextupwalkin.com/features/no-show-protection) - [Commissions and tip poolsProSet a commission rate for each person and share a location’s tips across the team.](https://nextupwalkin.com/features/commissions-and-tip-pools) - [LoyaltyProA digital stamp card in your colors, font and logo, with a reward you choose.](https://nextupwalkin.com/features/loyalty) - [Reviews and feedbackEvery planAfter a visit, clients leave a private rating and a comment.](https://nextupwalkin.com/features/reviews-and-feedback) ## How NextUp Walk-in runs your studio Every feature here is in NextUp Walk-in today. The ones marked Pro come with NextUp Walk-in Pro; the rest are on every paid plan. [Compare plans](https://nextupwalkin.com/pricing). ### Walk-ins and flash days Every plan - **Lookbook, named Flash & Portfolio.** Photos on your designs, in sections like a flash day, with a design number and a sold-out switch. People pick a design from the grid when they join, and the artist sees it on the ticket. Every plan. - **Open the line on Instagram before the doors open.** People join from the link and see their place and the wait. - **Cap the line.** Set how many can wait at once. When it's reached, the Check-in Page and Door Tablet say "The line is full right now", so you stop taking names cleanly. - **Pick from today's flash and services** (small flash, medium flash, lobe, cartilage or nostril piercing, jewelry change). Each counts for its own time in the wait. - **Artist or "Anyone".** Walk-ups for a quick piercing take the next opening, and people who want a specific artist see that artist's wait. Artists can post a delay message to the people waiting for them. - **Up to five questions on the join form,** such as placement and size, which artists see on the Staff Screen. - **The TVand Door Tablet** in your studio's look, with a QR code to join when the line's empty. ### Consent before the chair - **Your consent form, signed on their phone.** Start from the tattoo-and-piercing template (date of birth, 18+ or a parent present where the law allows, pregnancy, blood thinners, healing, risks and aftercare), and edit it to your state's rules. - **Required forms block the line until they're signed.** Choose once, every visit or once a year. The signed copy, with signature, time and IP address, is filed on the client's profile. ### Reference photos, photo ID and aftercare Every plan On by default for tattoo studios, and you can switch either one off per location. Photos are private: only your team sees them, and the customer never gets a link to one. - **Reference photos with the spot or the booking.** Clients send up to 3 reference images, plus the body part, a size (small, medium, large or extra large) and a note. The artist sees them on the ticket, with what came with a booked appointment. - **Photo ID, where you ask for it.** A client can send a photo of their ID and tick that it is OK to share. It is deleted 7 days after the visit, and reference photos after 90 days. NextUp Walk-in does not check the ID or the age, so keep checking at the counter. - **Aftercare by email.** Write the aftercare on each service, and it is emailed an hour after the session is done, to an address the client gave and never to one that unsubscribed. - **A healed-photo follow-up.** Pick the number of days, and the client gets an email asking them to send or show a photo of how it healed. - **Allergies and placement notes on the client.** A tattoo record under Trade details keeps allergies, which are flagged first on the staff screen, and placement notes. ### Booked sessions Pro - **Flash with a price, and one-of-a-kind designs that can be claimed.** Each design in the Style Book carries a price. Mark a design as one-off and the first booking for it claims it: the second is refused with "That design has been claimed", and the public page reads "Claimed" until that booking is cancelled. The deposit is your usual booking deposit. - **Deposits on booking,** with a refund cutoff you set (24 hours by default). An unpaid booking lets its time go after 30 minutes. - **No-show fees** charged by staff from the deposit or the card on file. - **Multi-session pieces:** book a weekly, every-two-weeks or monthly series of up to 12 sessions in one go. - **Consultations as their own short service** on the booking page. - **A booking link for each artist,** with up to 12 photos of their work, and an "Our work" gallery on your Check-in Page. ### Artist pages and studio records Every plan - **A public page for each artist:** their photo, up to 12 photos of their work, the services they do with prices, their rating, "Join my line" while they are on duty, their delay note and the Instagram name they set. - **Licences and insurance per artist,** including the tattoo and bloodborne-pathogens types, with number, state, expiry and a photo. Owners get an email 30 and 7 days before one expires. - **A cleaning log** with a tattoo starter list, ticked from the staff screen, kept as an append-only record you can print or download as a CSV for an inspector. - **Customer screens in seven languages:** English, Spanish, Vietnamese, Korean, Portuguese (Brazil), Haitian Creole and Simplified Chinese. ### Renters and artist pay - **Booth rent (Pro)** weekly, every two weeks or monthly, from a saved card or bank account, or off their statement. - **Renters' own clients' tips and deposits** show on their statement, and can sell their own memberships and run their own punch card in their own sign-in. - **Commission (Pro)** for employees, **tip pools (Pro)**, **cash advances (Pro)** and **payroll files (Pro)**. ### Checkout (not another POS) - Cash, a pay link or QR, a saved card or a Stripe S700 reader. The deposit comes off the bill automatically. - **Aftercare kits and jewelry as products** with stock. - **Gift cards (Pro)** for the holidays, and **store credit (Pro)**. - NextUp Walk-in's card fee is 0.5% of card payments, never on tips, at most $1 a payment, on top of Stripe's processing fee. ### Fill the books - **Flash sales on the booking page (Pro),** with tattoo ideas in the built-in library. - **Email campaigns with tattoo templates (Pro)** to clients who opted in. - **Ratings and your Google review link** after every session. ### Smarter waits Every plan - **Best time to come today.** The Check-in Page shows the lowest expected wait by quarter-hour for the rest of today, from the same weekday over the last 8 weeks and the live line, so someone with time to spare comes when it is quietest. - **Each artist's own wait.** When clients choose who serves them, the Check-in Page shows every artist's wait next to their name, plus "First available". Once called, they see a range ("called in about 15–25 min") worked out from each person's real service times. - **"Tell me when the wait is shorter."** When the wait is over 10 minutes, a customer can ask to be told when it drops, by email. - **Family tickets.** Friends getting matching pieces check in once. Each gets their own place, service and artist. - **Overflow between locations.** If another of your locations nearby has a much shorter wait for the same services, the join page offers a move there and keeps the customer’s place fair. For businesses with more than one location, so on paid plans (Free is one location). - **Seven languages for customer screens:** English, Spanish, Vietnamese, Korean, Portuguese (Brazil), Haitian Creole and Simplified Chinese. The newest six are machine-drafted, and corrections are welcome. ### On the floor - **A button at each artist's station.** Every team member gets a secret link to open on a spare phone or tablet at their station. One big button finishes the current visit and calls the next client, hands free. - **A page for each artist.** A team member with a booking handle gets a public page with their photo, services and prices, and the live wait or booking. - **Visit photos and "Last time" (Pro).** Up to 3 photos and a note per visit, added after the client says OK to a photo: a photo of the finished piece, placement and the notes for a touch-up. It shows on the Staff Screen when they are called. - **On the TV (all opt-in):** a full-screen "You’re up!" with the first name, the team member’s photo and a chime; spoken call-ups in English or Spanish; a large-text, high-contrast view; and rotating content between calls (the wait, flash sales (Pro), recent 4 and 5 star reviews, the best time to visit). The Apple TV and Roku apps show the spotlight, chime and rotating wait, sales and review cards; spoken call-ups, the large-text view and the best-time slide are on the web TV. ### Bring regulars back - **Overdue regulars (Pro).** Sessions are months apart, so a client who started a sleeve and went quiet shows up in a list. Clients past their usual gap with nothing booked, most overdue first, one tap to reach out by email (only to those who opted in). - **One-tap rebook (Pro).** At checkout and on the Done banner, "Book their next visit" offers the 3 open times nearest the client’s own rhythm, with the same services and person. - **Loyalty streaks and tiers (Pro)** on top of stamp cards: on-schedule streaks and tiers you name, with a perk for each. - **Client referrals (Pro, off until you switch them on).** "Give a friend $5 off, get $5 store credit", paid for by you, with a yearly cap per client. - **First-visit certificate** (every plan). A printable, shareable certificate for a client’s first visit. ### Licences, cleaning and insight - **Licences and insurance for each team member,** with expiry reminders: tattoo or body-art licence and bloodborne pathogens certificate, and booth renter or liability insurance. - **A cleaning log** for each location, from a starter list for this trade (autoclave cycle, spore test result with its reading, sharps container, fresh gloves and barrier film), ticked off per shift and printable for an inspector. - **Ask about your business (Pro).** Plain-language questions about your own numbers, from Help, like "Which day was slowest last month?". - **How you compare (Pro):** your median wait, no-show rate, rebook rate and average ticket against other tattoo studios of your size, over 90 days. - **Suggested team on duty and review themes (Pro),** plus a weekly "This week, try" on every plan with up to three actions from your numbers. ## Reference photos with the booking Clients send up to 3 reference photos with the body part and size. Your artist sees them on the ticket. **Reference photos**Up to 3 pictures of what you have in mind, for your artist. Only staff here see them. Where on your body? Left forearm, outer Size Medium Anything else? Fine line, no color Reference photo 1 Added Reference photo 2 Added Save detailsAdd a photo A photo ID can be asked for too, with a tick that it is OK to share. It is deleted 7 days after the visit. ## A flash day with NextUp Walk-in An example day, hour by hour, with the line on everyone's phone. - 9:00 You post the join link to your Story. 40 people join before the doors open. - 10:55 You set a cap of 60. At 11:20 the Check-in Page says the line is full, and nobody waits for nothing. - 11:00 Doors open. Every client has already signed the consent form on their phone, and it's filed on their profile. - 11:15 A piercing walk-up picks "Anyone" and is in the chair in 10 minutes. A flash client waits for Jules and sees Jules's wait. - 12:30 A walk-up wants a cartilage piercing. It counts for 15 minutes in the wait, not two hours, so the Check-in Page quotes him a short wait. - 1:15 Someone arrives who has not signed the consent form. The Door Tablet will not let her take a spot until she has, so she signs on her phone and joins. - 2:00 Jules is running long and posts a delay message. Her clients see it right away. - 3:00 Between clients, an artist ticks the cleaning log on the staff screen. It is dated and saved for the next inspection. - 4:30 A booked client with a deposit checks in beside the walk-ins and joins the line in his slot. - 6:00 Checkout: aftercare kits off the shelf, tips to each artist, renters’ takings tracked. Each client gets a review request with your Google link. - Monday Insights show the busiest hours, the average wait and how many people left the line, so you know when to open the next flash day. - Next week A sleeve client books four sessions every two weeks with a deposit. ## See NextUp Walk-in set up for tattoo studios Six screens, one system, always in sync — styled the way your customers and team will actually see it. ## Why switch to NextUp Walk-in - **From a tattoo booking app:** those are built around the book. One lists a walk-in queue in its help center ([help center](https://support.getporter.io/en/articles/12467119-using-the-walk-in-queue)) and its plans run $35, $65 and $250 a month ([pricing page](https://getporter.io/pricing), checked October 26, 2026). NextUp Walk-in adds a live wait on each client’s phone, a line cap that closes the line by itself, a TV and a Door Tablet, from $29 a month per location. - **From a general booking app:** those charge $10 to $20 a month for each extra person on the plans we checked. NextUp Walk-in includes 3 team members per location, then $10 each ([see the comparisons](https://nextupwalkin.com/compare)). - **From a clipboard:** consent is signed on the phone before a spot in line, and the signed copy is filed on the client, not in a box. - **Your clients stay yours:** your booking page shows only your studio. There is no marketplace listing another studio next to you. - **Where we are not the fit yet:** there are no stencil or design-approval tools, no age verification on a photo ID, and texts are not live, so aftercare goes by email. If those matter most, keep your booking app for them and use NextUp Walk-in for the line. - **Switching offer:** your first month free on monthly billing with the code **SWITCH**. Import your client list yourself in a few minutes. You see every row before it saves, and you can undo it for 7 days. Questions? Email us. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) More specific to tattoo studios Related trades Also built for **Comparing waitlist apps?** See how NextUp Walk-in compares with other booking apps: price per location, texts included, and who each app is actually built for. [See comparison](https://nextupwalkin.com/compare) ## How NextUp Walk-in compares Price, the walk-in line and the booking and flash tools tattoo shops ask about, side by side, with what we do not do. FeatureNextUp Walk-inTattoo booking appsGeneral booking apps Monthly price, 1 location$29 Walk-in, $59 ProThe one we checked: $35, $65 and $250 a month by plan ([pricing page](https://getporter.io/pricing))$28 to $49 a month ([see the comparisons](https://nextupwalkin.com/compare)) Extra people3 team members included, then $10 eachPlans are per artist or per studio$10 to $20 a month for each extra person Live walk-in line, wait on the client’s phone, line cap, TV✓A walk-in queue article in one help center; not on its pricing pageA waitlist that fills openings in the book Consent form signed before they join the line✓ on every planWaivers on the Artist Pro and studio plans, not the lowestVaries by app Card feeStripe’s rate plus our 0.5%, at most $1 a payment, never on tipsVaries2.4% to 2.6% plus 10¢ to 15¢ in person, their own rates Marketplace that lists you—SomeSome Reference photos, body part and size on a booking request✓ (every plan)SomeVaries Photo ID upload (not checked)✓ (every plan, your choice)SomeVaries Aftercare and healed-photo emails after the session✓ (email; texts are not live)SomeVaries A one-of-a-kind flash design claimed by the first booking✓ (Pro)Not foundNot found Prices from each vendor’s public pricing page, checked October 26, 2026 (tattoo apps) and October 2026 (general apps). Named, linked comparisons are on the compare pages. ## Tattoo studios: common questions How do I run a flash day without a line down the block? Share your check-in link on Instagram before the doors open, and people join from their phone. They see their place and the wait live. Set a cap, and the Check-in Page says the line is full when you reach it. Can clients sign a waiver or consent form before they join? Yes. Start from the tattoo-and-piercing template and edit it for your state. A required form has to be signed on their phone before they join or book, and the signed copy, with the time it was signed, is filed on their profile. Check your local health department's rules. Can I take deposits for booked sessions? Yes, with NextUp Walk-in’s Pro plan. Require a deposit or card on file when someone books. Cancellations before your refund cutoff are refunded automatically, and later ones keep the deposit. Can I book a multi-session piece? Yes, with NextUp Walk-in’s Pro plan. Book a series weekly, every two weeks or monthly, up to 12 sessions at once. Can clients ask for a specific artist? Yes. The join form lists today's artists with photos and each artist's wait, and "Anyone" comes first for walk-ups. Do booth renters get their own clients' money? Yes. Their clients' tips and deposits show on their statement, and with NextUp Walk-in’s Pro plan their rent is collected on schedule. Can I show my artists' work? Yes. Your Check-in Page can show up to 24 photos, and each artist's booking link up to 12 of their own. Can clients upload reference photos or a photo ID? Yes. When they join or book, a client can send up to 3 reference photos with the body part, a size and a note, and, if you ask for it, a photo of their ID with a tick that it is OK to share. Only your staff see them, on the ticket. The photos are private, the ID is deleted 7 days after the visit and the reference photos after 90 days. NextUp Walk-in does not check the ID or the age: that stays your job, so keep checking ID at the counter. You can switch either one off for a location. What about aftercare, licences and inspections? Write the aftercare on each service, and it is emailed an hour after the session is done; you can also ask for a healed photo some days later. Texts are not live, so these go by email. Aftercare kits are products with stock. Artist licences and insurance are tracked with expiry reminders, and the cleaning log can be printed or downloaded for an inspector. Check your local health department’s rules. How much does a tattoo shop waitlist app cost? The Walk-in plan is $29 a month for your first location and $19 for each additional one, with the TV screen and the door tablet. Pro, at $59 and $39, adds appointments, deposits, memberships, commissions and payroll. Both include 3 team members per location, then $10 a month each. The 14-day free trial includes every Pro feature. A card is needed to start, but nothing is charged until the trial ends, when the plan is charged unless you cancel first. There is also a Free plan: 1 location, 1 team member and 50 check-ins a month, and no card needed. ## Your next flash day, without the line. Set up your first location in about two minutes. Your line can be live before your next walk-in. [Start your free trial](https://nextupwalkin.com/signup) [Get set up with us](https://nextupwalkin.com/contact?topic=setup) --- # Tax Office Walk-in Queue & Check-in App | NextUp Walk-in Source: https://nextupwalkin.com/industries/tax-preparation > Tax season walk-ins check in from their phone and wait anywhere. Drop-offs don't wait behind business returns. Fee agreement signed first. Free trial. # Walk-in queue and check-in app for tax offices Tax season walk-ins, without a lobby full of folders. Clients check in from their phone or your front-desk tablet, pick an individual return, a self-employed return or a quick document drop-off, and sign your fee agreement before they join. Drop-offs stop waiting behind two-hour business returns, and preparers stop answering "how much longer?". [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) No card? [Start on Free](https://nextupwalkin.com/signup?plan=free): 1 location, 50 check-ins a month. **Walt**, your guide for tax preparersThe deadline rush, from the desk. - No documents stored in NextUp Walk-in - Return status on a private link - Pay by link when the return's done Now Calling Tasha W. **Gloria**is ready for you Up Next - 1Miguel R. - 2Dana K. ~45 min Current Wait ~45 min Scan to join the line 4 PM73° 5 PM71° 6 PM68° Sound onNextUp LLC On the TV First nameDanaMobile (Optional)(555) 555-0123Who would you like?AnyoneGloriaJoin the line YOU'RE IN LINE#3DanaAbout 45 min. Watch the TV for your name. At the door 9:41 Walk to Luis - Straight ahead16 ft - Turn right10 ft - Turn left4 ft - Station 9, on the right Not where you are? You YouYour routeStation 9 I'm on my wayI'm here 9:41 Your spot#2About **45 min**· around 3:40 PM1 person ahead of you This page updates live. Feel free to step out. In line as Dana K. Leave the line Ledger & Lane Tax Dana K. You're up!**Gloria** is ready for you.Head to the front now. Running late?Let Ledger & Lane Tax know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it On their phone ## Watch it in a minute See NextUp Walk-in set up for tax preparers. [Try a demo](https://nextupwalkin.com/try-demo)A shop that is already set up. No sign-up and no card.Read the transcript Tax season, and the office is full of people with folders, waiting for a preparer. Nobody knows how long, and your front desk is fielding the same question all day. Customers scan a code at the door and join your line from their own phone. No app to download, and no account to make. They can run an errand, and come back when it's their turn. The TV in your waiting room shows who's up next, and an honest wait, so nobody has to ask how much longer. Walt calls the next client with a tap, starts the appointment, and finishes up, so no one waits wondering if they were forgotten. Start with a list of services made for tax preparers, and NextUp Walk-in uses their times to keep every wait honest. Insights show your busiest days and hours, your average wait, and how many clients you served, so you know when to put another preparer on the desk. At our demo office, Walt's next client is already on the way, and the waiting room stays quiet. Yours can run the same way. Try our live demo line at nextupwalkin.com/demo, and start your fourteen-day free trial. ## What tax season looks like today Where the time goes today, before anything changes. **Walt**The deadline rush, from the desk.Illustrated character - ### Late January to April 15, everyone at once The lobby runs out of chairs. - ### A two-minute drop-off waits behind a two-hour business return - ### Preparers interrupted mid-return to manage the line. - ### Fee surprises Clients didn't hear the fee before the work began. - ### Walk-outs to the office down the street. ## How NextUp Walk-in helps What changes once the line lives on a phone, not on paper. 1 ### Wait anywhere Clients hold their place from their phone and run errands. Their phone shows the moment a preparer is ready. 2 ### Waits that know a return from a drop-off Each service counts for its own time, so an individual return, a business return and a drop-off each move the estimate by the right amount. 3 ### Status without a phone call Documents in, preparing, review, ready to sign, filed: a client opens a private link and sees where the return stands, with no login. ## Built for tax preparers The parts of NextUp Walk-in tax preparers use most. Open one for the pictures. - [Calendar and online bookingProCustomers book a time from your Check-in Page.](https://nextupwalkin.com/features/calendar-and-online-booking) - [No-show protectionProAsk for a card on file or a deposit when someone books.](https://nextupwalkin.com/features/no-show-protection) - [Reviews and feedbackEvery planAfter a visit, clients leave a private rating and a comment.](https://nextupwalkin.com/features/reviews-and-feedback) - [InsightsBasic on every plan · Full on paid plansWalk-ins, waits, revenue and busy hours, compared with the period before.](https://nextupwalkin.com/features/insights) - [Google and InstagramEvery planThe Get Found Online page gives you the link, the QR code and the steps to add your line to Instagram, Google, Apple Maps and Yelp.](https://nextupwalkin.com/features/get-found-online) ## How NextUp Walk-in runs your office Every feature here is in NextUp Walk-in today. The ones marked Pro come with NextUp Walk-in Pro; the rest are on every paid plan. [Compare plans](https://nextupwalkin.com/pricing). ### The line Every plan - **Join from anywhere:** the door code, your Google profile, a link on your website, or the front-desk tablet in kiosk mode. - **Pick what they need** from the starter menu: individual, itemized, self-employed or gig, business or amended return; extension, IRS or state letter help, ITIN application; free document drop-off and "quick question"; with state return and per-dependent add-ons. Each counts for its own time and shows a "From" price. - **Last year's preparer.** Returning clients can ask for the preparer who did their taxes last year and see that preparer's wait. - **Your portal, one tap after check-in.** Add your client portal’s address (https only) and each client sees a link to it on their place-in-line page once they check in, to upload what they forgot. NextUp Walk-in never sees what is uploaded there. - **Line cap and closing time,** so you stop taking full returns before close on April 14. - **"Call up" with one tap.** The client's phone says "Your preparer is ready. Bring your documents to the desk." - **The lobby TV** shows who's with a preparer, who's next and the wait. ### Priority, numbers and windows Every plan Off until you switch each one on for a location (Locations, then Priority, tickets and windows). Leave them off and the line stays first come, first served. - **Accessibility priority.** A tick on the join form (“I need priority seating or help”) moves a client up, and a row says why. Staff can set or clear a level on any row. Priority is never shown on the TV or to other clients. - **Ticket numbers.** A012 instead of a name on the TV and the client’s page, restarting each morning, with the name optional on the join form. Useful in a lobby where nobody wants their name read out. - **A printed ticket** at the front-desk tablet, with the number, the people ahead and a QR to the client’s own place, through the browser’s print dialog on a receipt printer. - **Which preparer takes which service,** such as business returns only to the two who do them, and a window label (“Window 3”) for each person on the call-up. “Call next” skips visits a preparer is not on the list for. - **A service report.** Per preparer and per service: clients served, average wait, time with the preparer, the slowest tenth, and the share seen within a target you set, such as 30 minutes. ### Return status, not the return Every plan - **A ticket for each return,** opened from the visit: documents in, preparing, review, ready to sign and filed. One tap moves it, and the client is told by email or push notification. A board by stage is in the dashboard. - **A documents-received checklist:** photo ID, income forms, last year’s return, deduction records and the signed engagement letter, ticked as they arrive and shown to the client, so the next request is “still missing the 1099”, not “bring everything again”. - **Tax year and return type** on the ticket. It tracks status, documents received and your fee. It does not store Social Security numbers, tax figures or the documents themselves. - **The fee as an estimate.** Add the fee lines (return, state return, per dependent), send them, and the client approves or declines each line on the status page with a typed name. Approved lines go on the bill in one tap for the pay link. ### The agreement before the work - **Tax preparation agreement** from the starter: filing jointly, spouse's name, what's new this year, and that the documents are complete, the fee was explained before work began, and the client reviews the return before it's filed. Signed on their phone and filed on their profile. No SSNs on the form. ### Appointments Pro - **Book returns ahead** beside walk-ins, with a deposit or card on file for business returns, and reminders 24 hours and 1 hour before (email now, text once live). ### Get paid - **Pay link or QR** when the return is done, a saved card, cash, or a Stripe S700 reader at the desk. Sales tax per location if your state taxes services. - **Accountant package** with your sales and team pay statements. NextUp Walk-in's card fee is 0.5% of card payments, never on tips, at most $1 a payment, on top of Stripe's processing fee. ### Beside your tax software Every plan - **Your preparers’ credentials:** PTIN and EFIN are on the licence list, with number, state and expiry. Owners get an email 30 and 7 days before one expires. - **Seasonal offices:** a second location for the pop-up office, each with its own line, hours and TV. - **Customer screens in seven languages,** following the phone’s language. - **Not here, by design:** NextUp Walk-in does not take uploads of tax documents, prepare or e-file returns, or follow e-file acknowledgments. The status page shows the stage you set, nothing more. Keep the return, the documents and the portal in your tax software. ### Next season - **Email campaigns with tax-office templates (Pro)** in January to clients who opted in. **Ratings with your Google review link.Insights** on busiest hours, to staff for the March rush. Commissions and payroll files (Pro) for seasonal preparers. Seasonal staff are $10 a month ($100 a year) each above the 3 included per location on Walk-in and Pro. ### Smarter waits Every plan - **Best time to come today.** The Check-in Page shows the lowest expected wait by quarter-hour for the rest of today, from the same weekday over the last 8 weeks and the live line, so someone with time to spare comes when it is quietest. - **Each preparer's own wait.** When clients choose who serves them, the Check-in Page shows every preparer's wait next to their name, plus "First available". Once called, they see a range ("called in about 15–25 min") worked out from each person's real service times. - **"Tell me when the wait is shorter."** When the wait is over 10 minutes, a customer can ask to be told when it drops, by email. - **Family tickets.** A couple or a family bringing several returns checks in once. Each person gets their own place and service. - **Overflow between locations.** If another of your locations nearby has a much shorter wait for the same services, the join page offers a move there and keeps the customer’s place fair. For businesses with more than one location, so on paid plans (Free is one location). - **Seven languages for customer screens:** English, Spanish, Vietnamese, Korean, Portuguese (Brazil), Haitian Creole and Simplified Chinese. The newest six are machine-drafted, and corrections are welcome. ### On the floor - **A button at each preparer's station.** Every team member gets a secret link to open on a spare phone or tablet at their station. One big button finishes the current visit and calls the next client, hands free. - **A page for each preparer.** A team member with a booking handle gets a public page with their photo, services and prices, and the live wait or booking. - **Visit photos and "Last time" (Pro).** Up to 3 photos and a note per visit, added after the client says OK to a photo: a note on what is still missing, so the next person does not ask again. It shows on the Staff Screen when they are called. - **On the TV (all opt-in):** a full-screen "You’re up!" with the first name, the team member’s photo and a chime; spoken call-ups in English or Spanish; a large-text, high-contrast view; and rotating content between calls (the wait, flash sales (Pro), recent 4 and 5 star reviews, the best time to visit). The Apple TV and Roku apps show the spotlight, chime and rotating wait, sales and review cards; spoken call-ups, the large-text view and the best-time slide are on the web TV. ### Bring regulars back - **Overdue regulars (Pro).** Returns come once a year, so a client who filed with you before and has not booked this season shows up in a list. Clients past their usual gap with nothing booked, most overdue first, one tap to reach out by email (only to those who opted in). - **One-tap rebook (Pro).** At checkout and on the Done banner, "Book their next visit" offers the 3 open times nearest the client’s own rhythm, with the same services and person. - **Loyalty streaks and tiers (Pro)** on top of stamp cards: on-schedule streaks and tiers you name, with a perk for each. - **Client referrals (Pro, off until you switch them on).** "Give a friend $5 off, get $5 store credit", paid for by you, with a yearly cap per client. - **First-visit certificate** (every plan). A printable, shareable certificate for a client’s first visit. ### Licences, cleaning and insight - **Licences and insurance for each team member,** with expiry reminders: PTIN and EFIN, and booth renter or liability insurance. - **Ask about your business (Pro).** Plain-language questions about your own numbers, from Help, like "Which day was slowest last month?". - **How you compare (Pro):** your median wait, no-show rate, rebook rate and average ticket against other tax offices of your size, over 90 days. - **Suggested team on duty and review themes (Pro),** plus a weekly "This week, try" on every plan with up to three actions from your numbers. ## A Saturday in March with NextUp Walk-in An example day, hour by hour, with the line on everyone's phone. - 9:00 15 clients joined from the Google profile before the doors opened. - 9:05 A self-employed client signs the fee agreement on her phone and waits in her car. - 9:30 Three document drop-offs are called up between returns. Each takes two minutes. - 10:00 A returning client waits for the preparer who did his taxes last year. - 10:45 A client who joined as a quick question is called up between returns. Her question takes four minutes and does not hold the line. - 11:30 A walk-in is not ready with his documents. The preparer taps "Are you still coming?" on the next client and nobody waits for nothing. - 1:00 Line cap reached. The Check-in Page says the line is full. - 2:00 The lobby TV shows who is with a preparer and who is next, so the front desk stops answering "how much longer?". - 2:20 A client who is missing a 1099 sees “Documents in” on her status page with the 1099 unchecked. She uploads it to your portal from the link on her place-in-line page, and the preparer ticks it off. - 3:30 Return done. The preparer moves the ticket to “ready to sign”, the client gets the message, and pays by link from the parking lot. - 5:30 Insights show the busiest hours of the day, which tells you when to put a second preparer on next Saturday. - Next January A "Book your return" email goes out to opted-in clients. ## See NextUp Walk-in set up for tax preparers Six screens, one system, always in sync — styled the way your customers and team will actually see it. ## Why add NextUp Walk-in - **From a paper sign-in sheet:** the order is visible to everyone, clients wait in the car, and you finally see how many walked out. - **Beside your tax software and portal, not instead of them.** NextUp Walk-in runs the lobby: the line, the fee agreement, the pay link and a status page for each return. It does not prepare returns or store documents. - **Price:** $29 a month per location with 3 team members included, then $10 each. Five preparers on Walk-in is $49 a month. The practice-management tools we checked list $59 to $149 per user per month billed annually, at least $295 for five users ([pricing page](https://karbonhq.com/pricing), [pricing page](https://www.smartvault.com/pricing), [pricing page](https://www.getcanopy.com/pricing), checked October 26, 2026), and their pricing pages show no lobby line. - **Against enterprise queue systems,** which can start at several hundred dollars a month, NextUp Walk-in is set up in an afternoon ([see the comparisons](https://nextupwalkin.com/compare)). - **Need priority seating, ticket numbers or a printed ticket?** They are built in and switched on per location. Enterprise queue systems also offer SSO and many separate service lines, which NextUp Walk-in does not. - **Where we are not the fit:** no client portal or document upload, no organizers, no Form 8879 signing, no client task lists and no e-file tracking. The status page shows the stage you set. Keep the portal you already pay for. - **Switching offer:** your first month free on monthly billing with the code **SWITCH**. Import your client list yourself in a few minutes. You see every row before it saves, and you can undo it for 7 days. Questions? Email us. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) Related trades Also built for **Comparing waitlist apps?** See how NextUp Walk-in compares with other booking apps: price per location, texts included, and who each app is actually built for. [See comparison](https://nextupwalkin.com/compare) ## How NextUp Walk-in compares Price, the lobby line and the front-desk tools, side by side. NextUp Walk-in sits beside your tax software, not in place of it. FeatureNextUp Walk-inTax practice-management softwareQueue tools Monthly price$29 Walk-in, $59 Pro, per location$59 to $149 per user, billed annually ([pricing page](https://karbonhq.com/pricing), [pricing page](https://www.smartvault.com/pricing), [pricing page](https://www.getcanopy.com/pricing))$31 to $869 a month ([see the comparisons](https://nextupwalkin.com/compare)) Five preparers$49 a month on Walk-inAt least $295 a month at the lowest price listedVaries Walk-in lobby line, call-up, TV✓Not on the pricing pages checked✓ Fee agreement signed on the phone✓✓— Customer pays by link or card reader✓VariesNone listed on the pricing pages checked Document portal, uploads, organizers— (by design)✓— Form 8879 signing with ID check—On higher plans— Return status page for the client✓ Five stages, every plan✓ (their main job)— Client tasks and e-file tracking—✓— Priority lane, ticket numbers, printed ticket✓ Off until you switch them onNot on the pricing pages checkedVaries Prices from each vendor’s public pricing page, checked October 26, 2026 (practice software) and October 2026 (queue tools). Named, linked comparisons are on the compare pages. ## Tax preparers: common questions Can clients drop off documents without waiting behind full returns? Yes. Add a document drop-off service with a short time. It counts for only a few minutes in the wait, and staff can call drop-offs up between returns. Can returning clients ask for last year's preparer? Yes. They pick their preparer and see that preparer's own wait. Can clients sign a fee agreement before we start? Yes. Start from the tax preparation agreement and make it required. It's signed before they join and filed on their profile. Do clients upload tax documents to NextUp Walk-in? No. Keep tax documents and Social Security numbers in your tax software, not in NextUp Walk-in. Can we take walk-ins and appointments during tax season? Yes, with NextUp Walk-in’s Pro plan. Appointments sit beside the walk-in line, with reminders 24 hours and 1 hour before. Can we take payment when the return is done? Yes. Take cash, send a pay link the client pays on their phone, charge a saved card, or use a Stripe card reader at the desk. Can we add seasonal preparers? Yes. 3 team members are included per location, then $10 a month each. Does it replace our tax software or client portal? No. NextUp Walk-in runs the lobby: the line, the fee agreement, a status page for each return and the payment. It does not prepare or e-file returns, hold tax documents or take uploads. Keep those in your tax software and portal. Can clients see where their return stands? Yes. Each return gets a ticket that moves through documents in, preparing, review, ready to sign and filed. The client opens a private link, with no app or login, and sees the stage and which documents you have received. The update goes out by email or push notification. It tracks status, documents received and your fee, never Social Security numbers or tax figures. Can clients send their documents to our portal? Yes, through a link. Add your portal’s https address as the “Client portal link” in the location’s settings, and each client sees it on their place-in-line page after they check in. NextUp Walk-in never holds the documents. Can some clients be seen first, or get a ticket number? Yes, once you switch those on for the location. A client who asks for accessibility priority moves up the line and staff can set a level on any row. Ticket numbers replace names on the TV and the client’s page, and a ticket can print at the front-desk tablet. Priority is never shown on the TV. Can we track PTIN and EFIN renewals? Yes. PTIN and EFIN are on the licence list for each preparer, with number, state and expiry, and owners get an email 30 and 7 days before one expires. How much does a tax office queue app cost? The Walk-in plan is $29 a month for your first location and $19 for each additional one, with the TV screen and the door tablet. Pro, at $59 and $39, adds appointments, deposits, memberships, commissions and payroll. Both include 3 team members per location, then $10 a month each. The 14-day free trial includes every Pro feature. A card is needed to start, but nothing is charged until the trial ends, when the plan is charged unless you cancel first. There is also a Free plan: 1 location, 1 team member and 50 check-ins a month, and no card needed. ## Ready for the April rush. Set up your first location in about two minutes. Your line can be live before your next walk-in. [Start your free trial](https://nextupwalkin.com/signup) [Get set up with us](https://nextupwalkin.com/contact?topic=setup) --- # Tire Shop Waitlist App for Walk-ins | NextUp Walk-in Source: https://nextupwalkin.com/industries/tire-shops > A waitlist and lobby TV for tire shops: flats, rotations and installs in one honest line, with customers who wait where they like. # Tire shop waitlist and walk-in queue app The flat tire and the four-tire install should not fight over the same bay. NextUp Walk-in gives a tire shop one live line for flats, rotations, balances and installs. Customers join from their phone, pick the job, and see an honest wait based on what is ahead of them. Your techs call the next vehicle from a tablet while the lobby TV shows the order. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) No card? [Start on Free](https://nextupwalkin.com/signup?plan=free): 1 location, 50 check-ins a month. **Tess**, your guide for tire shopsA walk-in Saturday, from the tire bay. - No app for customers - Flats and installs counted separately - Signed OK before the lug nuts Now Calling Dana R. **Mike**is ready for you Up Next - 1Tom B. - 2Faye L. ~20 min Current Wait ~20 min Scan to join the line 4 PM73° 5 PM71° 6 PM68° Sound onNextUp LLC On the TV First nameFayeMobile (Optional)(555) 555-0123Who would you like?AnyoneMikeJoin the line YOU'RE IN LINE#3FayeAbout 20 min. Watch the TV for your name. At the door 9:41 Walk to Luis - Straight ahead16 ft - Turn right10 ft - Turn left4 ft - Bay 9, on the right Not where you are? You YouYour routeBay 9 I'm on my wayI'm here 9:41 Your spot#2About **20 min**· around 3:40 PM1 person ahead of you This page updates live. Feel free to step out. In line as Faye L. Leave the line Summit Auto Service Faye L. You're up!**Mike** is ready for you.Head to the front now. Running late?Let Summit Auto Service know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it On their phone ## Watch it in a minute See NextUp Walk-in set up for tire shops. [Try a demo](https://nextupwalkin.com/try-demo)A shop that is already set up. No sign-up and no card.Read the transcript Saturday morning at the shop, and the waiting room is full. Every customer wants to know how long it will be, and every minute spent answering is a minute not spent fixing cars. Customers scan a code at the counter and join your line from their own phone. No app to download, and no account to make. They can wait in the car, and come back when it's their turn. The TV in your waiting room shows who's up next, and an honest wait, so the counter stops answering how much longer. Ray calls the next customer with a tap, starts the job, and finishes up. No clipboard, and no shouting across the shop. Start with a list of services made for auto shops, and NextUp Walk-in uses their times to keep every wait honest. Insights show your busiest days and hours, your average wait, and how many customers you served, so you know when to put another tech on the floor. At our demo shop, Ray's next customer is already on the way, and the counter stays quiet. Yours can run the same way. Try our live demo line at nextupwalkin.com/demo, and start your fourteen-day free trial. ## What the tire counter deals with on a changeover Saturday Where the time goes today, before anything changes. **Tess**A walk-in Saturday, from the tire bay.Illustrated character - ### A flat is urgent and a set of four is long The man with a nail in his tire needs ten minutes and a patch. The woman behind him wants four new tires mounted and balanced. If both are called "next", one of them leaves unhappy. - ### Everyone wants to be first when the first cold snap hits The first week of snow tires and the first weekend of summer tires put a lot of cars in your lot at the same time. A paper list on a clipboard turns into a shouting match at 8:15, and the people at the back of it start doing their own arithmetic about whether they will be seen before noon. - ### Quote, then wait, then service People walk in asking what four tires cost, then decide whether they will wait or come back. That quote conversation ties up the counter while the bay sits idle, and the customer who just wanted a price on a tire size has no place in line at all if they decide to stay. - ### Waiting versus dropping off is never written down Some customers sit in the lobby with a magazine, others leave the keys and walk away. When nobody tracks which is which, you call the wrong person back and lose twenty minutes. - ### The old tire argument A customer says the tech damaged a rim. A tech says it was already scratched. Without a record from before the wheel came off, you are guessing. ## How NextUp Walk-in helps What changes once the line lives on a phone, not on paper. 1 ### Flats and installs, counted honestly Customers pick the job at check-in, and with the location set to estimate from chosen services, the wait adds up each one separately. A patch counts for a patch, and four tires count for four tires. 2 ### The order stops being a debate The line is on the TV and on every phone. When the snow starts, the order is the order, and nobody has to defend it at the door. 3 ### Drop-off or wait, written down Ask on the join form whether they are waiting or leaving the car, and the Staff Screen shows the answer beside their name. ## Built for tire shops The parts of NextUp Walk-in tire shops use most. Open one for the pictures. - [Calendar and online bookingProCustomers book a time from your Check-in Page.](https://nextupwalkin.com/features/calendar-and-online-booking) - [No-show protectionProAsk for a card on file or a deposit when someone books.](https://nextupwalkin.com/features/no-show-protection) - [LoyaltyProA digital stamp card in your colors, font and logo, with a reward you choose.](https://nextupwalkin.com/features/loyalty) - [Reviews and feedbackEvery planAfter a visit, clients leave a private rating and a comment.](https://nextupwalkin.com/features/reviews-and-feedback) - [InsightsBasic on every plan · Full on paid plansWalk-ins, waits, revenue and busy hours, compared with the period before.](https://nextupwalkin.com/features/insights) - [Google and InstagramEvery planThe Get Found Online page gives you the link, the QR code and the steps to add your line to Instagram, Google, Apple Maps and Yelp.](https://nextupwalkin.com/features/get-found-online) ## How NextUp Walk-in runs the counter, the bays and the rush Every feature here is in NextUp Walk-in today. The ones marked Pro come with NextUp Walk-in Pro; the rest are on every paid plan. [Compare plans](https://nextupwalkin.com/pricing). ### The line Every plan - **Scan the sign or join from Google.** Customers join from the lot with a QR code or from your Google profile before they leave home. No app, and a name is enough. - **Pick the job at check-in.** Flat repair, tire rotation, new tire install, balancing, seasonal swap and more from the auto starter menu, all editable. Each service counts for its own time in the wait. - **Ask what you need to know:** up to five questions on the join form, such as year, make and model, tire size, plate and whether they are waiting or dropping off. - **Phone-ins and walk-ups** are added from the counter tablet, so every customer is in one line. - **The right tech for the job.** Mark which techs run the tire machine or handle larger wheels, and customers who pick that service are routed to them. - **Cap the line on rush days.** The line stops taking new vehicles a set time before close, and you can cap how many are accepted so the first cold morning does not run past dark. ### The waiting room and the lot - **The lobby TV** shows who is in the bay, who is next, the current wait and a QR code to join. An ordinary TV with an HDMI port and a small streaming device. The TV shows a short code that you enter in your dashboard once, and after that it shows your line on its own. - **The counter tablet in kiosk mode** for customers who walk in asking about a flat. It never keeps one customer’s details for the next. - **"Still coming?"** is one tap on the Staff Screen when you have called a customer who has not come up. Their phone asks "Are you still coming?" and the answer shows on their row, so a set of four does not sit on the rack waiting for someone at lunch. - **Wait in the car, wait in the lobby, or wait at the coffee shop.** Their place lives in a browser tab on their phone. - **Seven customer languages** (English plus six, machine-drafted) on the check-in page, the door tablet and the spot-in-line page. - **Staff see the answer to "Waiting or dropping off?"** beside each name, so the tech knows whether to look in the lobby or reach out when the set is done. - **The Staff Screen shows the whole lot at a glance:** who is in the bay, who is next, who has been called and has not come up yet, and what each customer asked for, in one view on a tablet by the tire machine. ### The OK, the estimate and the record - **A repair authorization signed on the phone** before the customer joins, filed on their profile with time and IP address. - **Job tickets with stages** from checked in to ready and picked up, so "is my truck done?" has an answer on the status page. - **An estimate the customer approves line by line.** Tires, mounting, balancing and disposal as separate lines with quantities and prices, approved or declined from the lobby or the parking lot. Approved lines go on the bill in one tap. - **A multi-point inspection with photos** covering tires, brakes and more, rated green, yellow or red, so a worn tire is shown to the customer before they decide. - **Photos at drop-off (Pro).** Up to 3 photos and a note per visit once the driver says OK to a photo, so a scratched rim is on file before the wheel is off. - **A pay link or QR** so customers pay from their phone, or take cash, a saved card or a Stripe card reader at the counter. - **Seasonal rebooking emails** go a set number of days after a visit to customers who ticked "Stay in the loop", so the spring changeover starts with people who already know your line. ### Prices, parts and the customer’s own page - **Your tire jobs as canned jobs.** Save a seasonal swap, a four-tire mount and balance or a flat repair at your labor rates, and the estimate lines price themselves from your numbers. A price you change keeps your reason. - **A parts catalog with stock and reorder points** for valve stems, weights and the sizes you keep on the floor. A parts-to-order list groups what you need by vendor so you can copy it, print it or email it as a purchase order, then mark it ordered and received. It does not order from your supplier for you. - **Vehicle details typed in once:** year, make, model, plate, VIN and mileage on the customer’s profile, with several vehicles per customer. - **Photos from the customer.** Customers can send up to three photos when they join or book, if you switch that on for the location, so a picture of a sidewall is in front of you before they reach the counter. - **A status page for each vehicle** showing the stage, the estimate, the inspection and its photos, and where to pick up. It shows that one vehicle only, and the link stops working 30 days after the last activity or when you reset it. - **Valve stems, weights and accessories as products** with stock and low-stock alerts, added to the bill at checkout, with sales tax per location. ## Example day: first cold Saturday with NextUp Walk-in An example day, hour by hour, with the line on everyone's phone. - 7:45 Eleven vehicles have already joined from the Google profile. Nobody has queued at the door. - 8:15 A driver with a nail in his tire scans the sign, picks flat repair and signs the authorization. His quoted wait is short because a patch counts for a patch. - 9:00 A customer picking four winter tires answers on the join form that she is dropping off. The Staff Screen shows it beside her name. - 10:30 The tech photographs a worn sidewall on the inspection and sends an estimate. The customer approves the mounting and balancing and declines the valve stems, from the lobby. - 11:20 The TV shows the next three names. A driver who stepped out for lunch has been called and has not come up, so the tech taps "Still coming?" and the answer, "20 minutes", shows on his row. - 1:00 A photo at drop-off (Pro) shows a curb scrape on a rim before the wheel comes off. - 2:30 A customer asks for a quote on a set of four. Staff add her to the line from the counter tablet so she keeps her place while she thinks. - 4:00 The line stops taking new vehicles before close, so the last install is not at 5:55. - Next spring A rebooking email goes to customers who ticked "Stay in the loop", ahead of the changeover. ## See NextUp Walk-in set up for tire shops Six screens, one system, always in sync — styled the way your customers and team will actually see it. ## Why tire shops move off the paper list - **A paper list cannot tell a patch from a full set.** The line uses each customer’s service to build the wait, so the person with a flat is not quoted the same time as someone who wants four tires. - **The rush becomes a line, not a crowd.** The first snowy Saturday looks like a list on a TV instead of a pile of people at the counter. - **The quote conversation moves to the phone.** Customers join the line first, then read the estimate on their own screen when the tech sends it. - **A record before the wheel comes off.** A signed authorization and optional photos at drop-off settle the "who scratched the rim" argument. - **No customer app, no account.** They scan, type a name and wait wherever they like. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) More for this kind of business Also built for **Comparing waitlist apps?** See how NextUp Walk-in compares with other booking apps: price per location, texts included, and who each app is actually built for. [See comparison](https://nextupwalkin.com/compare) ## Tire shops: common questions What is a tire shop waitlist app? It is software that keeps the line of waiting customers on a phone and a screen instead of a clipboard. Customers scan a sign, pick the job, and see their place and the wait live, while your techs call the next vehicle with a tap. Is there a waitlist app for tire shops? Yes. NextUp Walk-in has an auto starter menu with flat repair, rotation and tire jobs, a lobby TV, a counter tablet and a Staff Screen. Customers do not install anything. How do I handle flat tires and scheduled installs in the same line? Customers pick the job at check-in, and the wait counts each service for its own time. On the Pro plan, bookings sit beside the walk-in line, so a scheduled install and a flat walk-up share one screen. Can I tell which customers are waiting and which are dropping off? Yes. Add a question to the join form, such as "Waiting or dropping off?", and your techs see the answer beside the customer on the Staff Screen. You can ask up to five questions. How do I manage the first cold weekend or the first snowfall? Join from Google and the QR sign mean the line starts before you open. You can cap the line and stop taking new vehicles a set time before close, so the last customer is not told to wait past dark. Insights shows your busiest hours by weekday for next year. Can customers get a tire quote and still keep their place? Yes. Staff add the customer to the line from the counter tablet or the customer joins from a phone, and the estimate is sent from the job ticket once the tech looks at the vehicle. The customer approves or declines each line from their phone. What do I need for a waiting-room TV at my tire shop? An ordinary TV with an HDMI port and a small streaming device. The TV shows a short code that you enter in your dashboard once, and after that it shows your line on its own. Do customers need to download an app? No. They scan your sign or tap your link and join in their phone’s browser. A name is enough. Can a customer leave the lobby and keep their place in line? Yes. Their place lives on their phone, so they can step out for lunch or run an errand. If you call them and they have not come up, tap "Still coming?" on the Staff Screen: their phone asks "Are you still coming?" and the answer shows on their row. Can I run walk-ins alongside appointments? Yes, on the Pro plan. Online booking, deposits or a card on file sit beside the walk-in line, so scheduled installs and flat-tire walk-ins share one screen. Can I show a customer a photo of a worn tire? Yes. The job ticket has a multi-point inspection with tires, brakes and other items rated green, yellow or red, with a note and photos on any item. You choose what the customer sees on their status page. Can customers check in from a QR code in the lot? Yes. Print the QR sign for the lot, the door or the counter. Customers scan it, pick the job and join. They can also join from your Google profile before they leave home. Can customers pay from their phone? Yes. Send a pay link or show a QR code and they pay with Apple Pay, Google Pay or a card. You can also take cash or use a Stripe card reader at the counter. Can I record scratches or damage before the work starts? Yes. On the Pro plan, add up to 3 photos and a note to a visit once the customer says OK to a photo. On a job ticket, photos can also attach to inspection items and estimate lines. Can I stop taking new vehicles when I cannot finish them before close? Yes. The line stops accepting new vehicles a set time before closing, and you can cap how many it accepts on a rush day. That way nobody joins at 5:50 for a set of four that needs an hour. How do I see how long tire jobs really take in my shop? Insights shows each tech's median time per job, average wait, people who left the line and your busiest hours by weekday. After a few weeks of changeover traffic, you can see which jobs run long and which hours need an extra tech. Can I keep my own tire prices and labor rates? Yes. Set named labor rates and a parts markup, keep a parts catalog with stock and reorder points, and save a seasonal swap or a four-tire mount as a canned job. Estimate lines price themselves from your numbers. NextUp Walk-in does not ship a licensed labor guide or order tires from your supplier, so the hours and the prices are yours. ## Get ahead of the first snowfall. Set up your first location in about two minutes. Your line can be live before your next walk-in. [Start your free trial](https://nextupwalkin.com/signup) [Get set up with us](https://nextupwalkin.com/contact?topic=setup) --- # Vet Clinic Waitlist App for Walk-ins | NextUp Walk-in Source: https://nextupwalkin.com/industries/veterinary-clinics > Walk-in and same-day vet visits without a crowded waiting room: owners check in from the car and get called in when an exam room opens. Free trial. # Walk-in check-in and waitlist app for vet clinics Walk-in vet visits without the waiting-room standoff. Owners check in from the car or your Door Tablet, pick the reason they're here, from a sick pet to a vaccine, and wait with their pet outside. Your team sees what's coming, moves urgent cases up from a few yes/no questions you write, rooms the next pet with one tap (“Come to room 3”), and the TV shows the pet's name, not the owner's. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) No card? [Start on Free](https://nextupwalkin.com/signup?plan=free): 1 location, 50 check-ins a month. **Dr. Penny**, your guide for veterinary clinicsThe waiting room, from the exam room. - Works beside your practice software - No app for owners - Any tablet at the front desk Now Calling Pepper **Dr. Patel**is ready for you Up Next - 1Rocky - 2Daisy ~25 min Current Wait ~25 min Scan to join the line 4 PM73° 5 PM71° 6 PM68° Sound onNextUp LLC On the TV First nameDaisyMobile (Optional)(555) 555-0123Who would you like?AnyoneDr. PatelJoin the line YOU'RE IN LINE#3DaisyAbout 25 min. Watch the TV for your name. At the door 9:41 Walk to Luis - Straight ahead16 ft - Turn right10 ft - Turn left4 ft - Station 9, on the right Not where you are? You YouYour routeStation 9 I'm on my wayI'm here 9:41 Your spot#2About **25 min**· around 3:40 PM1 person ahead of you This page updates live. Feel free to step out. In line as Daisy Leave the line Maple Street Vet Daisy You're up!**Dr. Patel** is ready for you.Head to the front now. Running late?Let Maple Street Vet know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it On their phone ## Watch it in a minute See NextUp Walk-in set up for veterinary clinics. [Try a demo](https://nextupwalkin.com/try-demo)A shop that is already set up. No sign-up and no card.Read the transcript A busy day at the vet clinic, and the waiting room is full of worried owners, and a few walk-ins who can't wait. Nobody can tell them how long it will be. Customers scan a code at the door and join your line from their own phone. No app to download, and no account to make. They can wait in the car with their pet, and come back when it's their turn. The TV in your waiting room shows who's up next, and an honest wait, so nobody has to ask how much longer. Penny calls the next owner with a tap, starts the visit, and finishes up, so the front desk can focus on the people at the counter. Start with a list of services made for veterinary clinics, and NextUp Walk-in uses their times to keep every wait honest. Insights show your busiest days and hours, your average wait, and how many owners you served, so you know when to put another vet tech on the floor. At our demo clinic, Penny's next owner is already on the way, and the waiting room stays quiet. Yours can run the same way. Try our live demo line at nextupwalkin.com/demo, and start your fourteen-day free trial. ## What the front desk deals with today Where the time goes today, before anything changes. **Dr. Penny**The waiting room, from the exam room.Illustrated character - ### Nervous pets nose to nose A reactive dog, a cat carrier and a puppy share one small room. - ### "How long?" Walk-in and same-day waits are unpredictable, and owners keep coming back to the desk. - ### Not knowing what's coming A vaccine visit and an injured dog look the same on a paper list. - ### New-patient paperwork filled out on a clipboard with a leash in the other hand. - ### Walk-outs Owners who give up go to the urgent care down the road. ## How NextUp Walk-in helps What changes once the line lives on a phone, not on paper. 1 ### Wait in the car Owners hold their place from their phone and wait outside with their pet. Their phone shows the moment it is their turn. 2 ### Pets first on the screen The TV and Staff Screen show the pet’s name with the owner beside it, so everyone knows who is being called. 3 ### Urgent cases move up A few yes/no questions you write, and a yes puts the pet ahead of routine visits. The team sees why; the TV and other owners never do. ## Built for veterinary clinics The parts of NextUp Walk-in veterinary clinics use most. Open one for the pictures. - [Calendar and online bookingProCustomers book a time from your Check-in Page.](https://nextupwalkin.com/features/calendar-and-online-booking) - [No-show protectionProAsk for a card on file or a deposit when someone books.](https://nextupwalkin.com/features/no-show-protection) - [LoyaltyProA digital stamp card in your colors, font and logo, with a reward you choose.](https://nextupwalkin.com/features/loyalty) - [Reviews and feedbackEvery planAfter a visit, clients leave a private rating and a comment.](https://nextupwalkin.com/features/reviews-and-feedback) - [InsightsBasic on every plan · Full on paid plansWalk-ins, waits, revenue and busy hours, compared with the period before.](https://nextupwalkin.com/features/insights) - [Google and InstagramEvery planThe Get Found Online page gives you the link, the QR code and the steps to add your line to Instagram, Google, Apple Maps and Yelp.](https://nextupwalkin.com/features/get-found-online) ## How NextUp Walk-in runs your waiting room Every feature here is in NextUp Walk-in today. The ones marked Pro come with NextUp Walk-in Pro; the rest are on every paid plan. [Compare plans](https://nextupwalkin.com/pricing). ### The line Every plan - **Wait in the car.** Owners join from the door code, a link or your Google profile and see their place live. - **Pick one reason:** sick pet, injury or urgent concern, vaccines, wellness exam, nail trim, microchip, medication or food pickup (the vet starter list, no prices shown). Your team sees it next to each pet, and each reason counts for its own time in the wait. - **Pet first, owner beside** on the Staff Screen and TV. - **Room the next pet with one tap.** The owner's phone says "Head to the exam room with your pet." Tap “In room 3” or “Ready” on the row and it says “Come to room 3” or “Ready for you”, with a push notification. - **Walk-ups and phone-ins** go into the same line from the front desk. - **Ask what you need:** up to five questions (species, age, symptoms) your team reads before the room. - **"Are you still coming?"** and the no-show timer keep the line honest. A cap and a closing time stop late joins. ### Urgent first, rooms and a service report Every plan Off until you switch each one on for a location (Locations, then Priority, tickets and windows). A clinic that leaves them off keeps the plain first-come line. - **Priority lanes.** The line is ordered by level, then arrival: urgent, accessibility, appointment, then everyone else. Staff can set or clear a level on any row, and every change records who and why. Priority never changes who is already called or being seen. - **Triage questions you write.** Up to five yes/no questions on the join form (for example, “Is your pet bleeding?”). A yes moves the pet up as urgent. Only the questions answered yes are kept, on the visit. It is not a medical record, and emergencies still go straight to the desk. - **Accessibility priority.** A tick on the join form (“I need priority seating or help”) moves the owner up. The owner’s own page says they have been moved up. - **Appointments go ahead of walk-ins** when you want, so a booked wellness exam is not stuck behind a nail trim. - **Rooms and ready.** “In room 3” and “Ready” on the staff row update the owner’s page and push notification. The TV is untouched. - **Species and breed on the staff row,** from the pet’s record. The pet record keeps breed, weight, coat, temperament and a handle-with-care flag, and a reactive or biting pet shows as a flag before the room. - **Ticket numbers, if you prefer them.** Show A012 instead of a name on the TV and the owner’s page, and print a paper slip at the door tablet. - **Which vet sees which reason,** and a window or room label for each person on the call-up. - **A service report.** Per vet and per reason: visits, average wait, time with the pet, the slowest tenth, and the share seen within a target you set. ### Paperwork before the exam room - **New patient (pet) form** from the vet starter (species and breed, birthday, medications and allergies, previous clinic), signed on the owner's phone before they join. Ask once or once a year. - **Health Records:** each pet's vaccinations with due dates and a photo of the certificate, marked current, expiring soon or expired. ### Same-day and booked visits Pro - **Online booking** for wellness exams and vaccines beside the walk-in line, with confirmations and reminders 24 hours and 1 hour before (email now, text once live). - **Deposits or a card on file** where you want them. ### Checkout (not another POS) - Cash, a pay link or QR, a saved card or a Stripe S700 reader. Food and supplies as products with stock, and sales tax per location. - **Wellness plans as memberships (Pro)** and **prepaid packages (Pro)**. - NextUp Walk-in's card fee is 0.5% of card payments, never on tips, at most $1 a payment, on top of Stripe's processing fee. ### The front desk, not the chart Every plan - **Return in N weeks.** Set it on a service (a booster, a recheck) and the receipt says “Return in about 4 weeks, around Nov 23”, and the rebook suggestion follows it. - **Several pets on one ticket:** "Add someone" puts up to five on one ticket, each with its own name and reason. - **Phone-ins and owners who left the line:** staff add a walk-up or a phone call to the same line, and "Left without service" and "Reschedule" (Pro) end a visit cleanly and keep the count. - **Licences per team member** (veterinarian, vet tech and more) with expiry reminders by email 30 and 7 days before, and **a cleaning log** from a vet starter list that prints or downloads. - **Customer screens in seven languages,** following the phone’s language. - **Not here, by design:** medical records, SOAP notes, prescriptions, controlled drugs, imaging and estimates stay in your practice software. ### Know your clinic **Insights:** visits per day, average and quoted vs real waits, people who left the line, and busiest hours by weekday. Plus ratings with your Google review link, rebooking reminder emails, email campaigns with vet templates (Pro) and multiple locations. ### Smarter waits Every plan - **Best time to come today.** The Check-in Page shows the lowest expected wait by quarter-hour for the rest of today, from the same weekday over the last 8 weeks and the live line, so someone with time to spare comes when it is quietest. - **Each vet's own wait.** When owners choose who serves them, the Check-in Page shows every vet's wait next to their name, plus "First available". Once called, they see a range ("called in about 15–25 min") worked out from each person's real service times. - **"Tell me when the wait is shorter."** When the wait is over 10 minutes, a customer can ask to be told when it drops, by email. - **Family tickets.** An owner with two pets checks in once. Each pet gets its own place and reason for the visit. - **Overflow between locations.** If another of your locations nearby has a much shorter wait for the same services, the join page offers a move there and keeps the customer’s place fair. For businesses with more than one location, so on paid plans (Free is one location). - **Seven languages for customer screens:** English, Spanish, Vietnamese, Korean, Portuguese (Brazil), Haitian Creole and Simplified Chinese. The newest six are machine-drafted, and corrections are welcome. ### On the floor - **A button at each vet's station.** Every team member gets a secret link to open on a spare phone or tablet at their station. One big button finishes the current visit and calls the next owner, hands free. - **A page for each vet.** A team member with a booking handle gets a public page with their photo, services and prices, and the live wait or booking. - **Visit photos and "Last time" (Pro).** Up to 3 photos and a note per visit, added after the owner says OK to a photo: a photo of a rash or wound and the note on how it looked. It shows on the Staff Screen when they are called. - **On the TV (all opt-in):** a full-screen "You’re up!" with the first name, the team member’s photo and a chime; spoken call-ups in English or Spanish; a large-text, high-contrast view; and rotating content between calls (the wait, flash sales (Pro), recent 4 and 5 star reviews, the best time to visit). The Apple TV and Roku apps show the spotlight, chime and rotating wait, sales and review cards; spoken call-ups, the large-text view and the best-time slide are on the web TV. ### Bring regulars back - **Overdue regulars (Pro).** Wellness exams and boosters come months apart, so a pet overdue for its visit shows up in a list. Clients past their usual gap with nothing booked, most overdue first, one tap to reach out by email (only to those who opted in). - **One-tap rebook (Pro).** At checkout and on the Done banner, "Book their next visit" offers the 3 open times nearest the client’s own rhythm, with the same services and person. - **Loyalty streaks and tiers (Pro)** on top of stamp cards: on-schedule streaks and tiers you name, with a perk for each. - **Client referrals (Pro, off until you switch them on).** "Give a friend $5 off, get $5 store credit", paid for by you, with a yearly cap per client. - **First-visit certificate** (every plan). A printable, shareable certificate for a client’s first visit. ### Licences, cleaning and insight - **Licences and insurance for each team member,** with expiry reminders: veterinarian licence and vet tech licence, and booth renter or liability insurance. - **A cleaning log** for each location, from a starter list for this trade (disinfect kennels and crates, tubs and tables, sterilize tools), ticked off per shift and printable for an inspector. - **Ask about your business (Pro).** Plain-language questions about your own numbers, from Help, like "Which day was slowest last month?". - **How you compare (Pro):** your median wait, no-show rate, rebook rate and average ticket against other vet clinics of your size, over 90 days. - **Suggested team on duty and review themes (Pro),** plus a weekly "This week, try" on every plan with up to three actions from your numbers. ## A Monday with NextUp Walk-in An example day, hour by hour, with the line on everyone's phone. - 8:00 Doors open. Five owners already joined from the parking lot. - 8:05 A new client picks "Injury or urgent concern", answers yes to “Is your pet bleeding?” and fills the new patient form on her phone. Her pet moves up the line as urgent, and the team sees why before she's at the desk. - 8:20 The TV shows "Luna · Mark T. · in the exam room". Two pets are in cars, one is in the lobby. - 8:45 A family joins with two cats on one ticket, one for vaccines and one for a nail trim. The team sees both reasons. - 9:00 A walk-in for a medication pickup counts for 5 minutes in the wait. - 9:40 The front desk adds a phone-in to the same line. The owner gets the live wait by link and waits in the car. - 10:30 A returning client’s rabies certificate expires in 10 days. The owner sees the heads-up as she joins, and the desk adds the new certificate when she brings it. - 11:00 The tech taps "Room the next pet" and sets “In room 3”. The owner’s phone says “Come to room 3”. The exam, the chart and any prescription are in your practice software. - 11:30 A booked wellness exam checks in beside the walk-in line. - 1:30 An owner who has waited an hour leaves the line. It is counted as a walk-out in Insights, not lost. - 3:00 A wellness-plan member is found by phone at check-in, and the plan’s discount comes off the bill at checkout. - 5:00 Insights: 41 visits, average wait 22 minutes, 2 people left the line. ## See NextUp Walk-in set up for veterinary clinics Six screens, one system, always in sync — styled the way your customers and team will actually see it. ## Why add NextUp Walk-in - **Beside your practice software, not instead of it.** Check in here and chart there. NextUp Walk-in has no two-way sync with practice software, so staff use two screens: ours for the line and the reason for the visit, yours for the record. - **Price:** NextUp Walk-in is $29 a month per location with 3 team members included, then $10 each. The cloud practice-management system we checked lists $299 a month for one doctor and $398 for two ([pricing page](https://www.shepherd.vet/pricing), checked October 26, 2026), and sells texting and data migration as add-ons. - **Against queue-only tools,** NextUp Walk-in also takes bookings, paperwork, vaccine records, wellness plans and payment in one product ([see the comparisons](https://nextupwalkin.com/compare)). - **Pet-first screens and vaccine records** built for clinics, not borrowed from a restaurant waitlist. - **Where we are not the fit:** triage is a few yes/no questions that move a pet up, not clinical scoring. There is no medical record and no calendar sync with your practice software. Emergencies go straight to the desk. - **Switching offer:** coming from another waitlist app? Your first month is free on monthly billing with the code **SWITCH**. Import your client list yourself in a few minutes. You see every row before it saves, and you can undo it for 7 days. Questions? Email us. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) More specific to veterinary clinics Related trades Also built for **Comparing waitlist apps?** See how NextUp Walk-in compares with other booking apps: price per location, texts included, and who each app is actually built for. [See comparison](https://nextupwalkin.com/compare) ## How NextUp Walk-in compares Price, the waiting-room line and the front-desk tools, side by side. NextUp Walk-in sits beside your practice software, not in place of it. FeatureNextUp Walk-inCloud practice-management software Monthly price$29 Walk-in, $59 Pro, per location$299 for one doctor, $398 for two on the one we checked ([pricing page](https://www.shepherd.vet/pricing)) Medical records, notes, prescriptions, imaging— (by design)✓ Urgent-first line from yes/no questions, rooms and ready messages✓ Every plan, off until you switch it onNot on the pricing page checked Walk-in line, wait in the car, pet-first TV✓Not on the pricing page checked Vaccine due dates and certificate photo✓, and an optional check-in gatePart of the record New-patient form signed on the phone✓Varies Getting your clients inImport your client list yourselfData migration $2,475, or $230 a month for 12 months Two-way sync with your chart—Built in Checked October 26, 2026 on one cloud practice-management vendor’s public pricing page; other vendors do not publish prices. Queue tools are on the compare pages. ## Veterinary clinics: common questions Can owners wait in the car with their pet? Yes. They join from their phone and see their place live. When an exam room is ready, their phone tells them to head in with their pet. Can owners tell us why they're coming in? Yes. They pick one reason from your list, like a sick pet, vaccines or a nail trim, and your team sees it next to each pet. Can we take walk-ins and booked appointments together? Yes, with NextUp Walk-in’s Pro plan. Appointments sit beside the walk-in line, with reminders 24 hours and 1 hour before. Can new clients fill out paperwork before they arrive? Yes. Start from the new patient (pet) template and make it required. It's signed on the owner's phone and filed on their profile. Can we keep track of vaccine due dates? Yes. Health Records hold each pet's vaccinations with their due dates and a photo, and show which are current, expiring soon or expired. Can urgent cases go first? Yes, if you switch on priority lanes for the location. You write up to five yes/no questions, and a yes moves the pet ahead of routine visits. Staff can also set a level on any row, and the row says why. It is not clinical triage or a medical record: only the questions answered yes are kept, on the visit. An owner with an emergency should still come straight to the desk. Can we tell an owner which room to go to? Yes. Tap “In room 3” or “Ready” on the pet’s row, and the owner’s page and push notification say “Come to room 3” or “Ready for you”. The TV is not changed. Can it print a numbered ticket for the door tablet? Yes, if you turn on ticket numbers and the printed ticket for the location. The slip shows the number, the people ahead, the estimated wait and a QR to the owner’s own place. It goes through the browser’s print dialog on a receipt printer. Is NextUp Walk-in a practice management system? No. NextUp Walk-in runs your line, check-in, appointments and checkout. It is not a medical record system and doesn't sign HIPAA business associate agreements. Keep medical records, prescriptions and lab results in your practice software, which your state's veterinary records rules cover. Does it connect to our practice software? No. There is no two-way sync. Staff use NextUp Walk-in for the line, the reason for the visit, the new-patient form and payment, and keep the chart, prescriptions and lab results in their practice software. Can one owner check in more than one pet? "Add someone" puts up to five on one ticket, each with its own name and reason, and each shows on the TV by its name. How much does a vet clinic queue app cost? The Walk-in plan is $29 a month for your first location and $19 for each additional one, with the TV screen and the door tablet. Pro, at $59 and $39, adds appointments, deposits, memberships, commissions and payroll. Both include 3 team members per location, then $10 a month each. The 14-day free trial includes every Pro feature. A card is needed to start, but nothing is charged until the trial ends, when the plan is charged unless you cancel first. There is also a Free plan: 1 location, 1 team member and 50 check-ins a month, and no card needed. ## A calmer waiting room starts today. Set up your first location in about two minutes. Your line can be live before your next walk-in. [Start your free trial](https://nextupwalkin.com/signup) [Get set up with us](https://nextupwalkin.com/contact?topic=setup) --- # Reflexology & Massage Waitlist App | NextUp Walk-in Source: https://nextupwalkin.com/industries/walk-in-massage-and-reflexology > A waitlist app for walk-in massage and reflexology shops: live wait by service length, therapist requests and no crowded front desk. # Waitlist app for walk-in massage and reflexology shops Chairs full, rooms turning, and a wait you can actually quote. NextUp Walk-in is a waitlist app for walk-in foot reflexology, chair massage and express massage shops. Guests join from the door code or your tablet, pick a 15-minute chair massage or a 60-minute foot session, and see a wait that follows the length of each service. Your front desk sees every guest and the therapist they asked for, and the customer screens work in seven languages. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) No card? [Start on Free](https://nextupwalkin.com/signup?plan=free): 1 location, 50 check-ins a month. **Reed**, your guide for walk-in massage and reflexology shopsA walk-in afternoon, from the reflexology stool. - Wait follows service length - No app for guests - Customer screens in seven languages Now Calling Laura B. **Mei**is ready for you Up Next - 1Kenji O. - 2Rosa M. ~25 min Current Wait ~25 min Scan to join the line 4 PM73° 5 PM71° 6 PM68° Sound onNextUp LLC On the TV First nameRosaMobile (Optional)(555) 555-0123Who would you like?AnyoneMeiJoin the line YOU'RE IN LINE#3RosaAbout 25 min. Watch the TV for your name. At the door 9:41 Walk to Luis - Straight ahead16 ft - Turn right10 ft - Turn left4 ft - Station 9, on the right Not where you are? You YouYour routeStation 9 I'm on my wayI'm here 9:41 Your spot#2About **25 min**· around 3:40 PM1 person ahead of you This page updates live. Feel free to step out. In line as Rosa M. Leave the line Still Water Massage Rosa M. You're up!**Mei** is ready for you.Head to the front now. Running late?Let Still Water Massage know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it On their phone ## Watch it in a minute See NextUp Walk-in set up for walk-in massage and reflexology shops. [Try a demo](https://nextupwalkin.com/try-demo)A shop that is already set up. No sign-up and no card.Read the transcript A Saturday at the spa, and walk-ins are waiting for a free therapist, with nowhere calm to wait. Everyone wants to know how long, and the front desk is stretched thin. Customers scan a code at the door and join your line from their own phone. No app to download, and no account to make. They can enjoy a coffee, and come back when it's their turn. The TV in your lobby shows who's up next, and an honest wait, so nobody has to ask how much longer. Sage calls the next guest with a tap, starts the session, and finishes up, so the lobby stays peaceful. Start with a list of services made for massage spas, and NextUp Walk-in uses their times to keep every wait honest. Insights show your busiest days and hours, your average wait, and how many guests you served, so you know when to put another therapist on the schedule. At our demo spa, Sage's next guest is already on the way, and the lobby stays quiet. Yours can run the same way. Try our live demo line at nextupwalkin.com/demo, and start your fourteen-day free trial. ## What a walk-in massage shop looks like at noon Where the time goes today, before anything changes. **Reed**A walk-in afternoon, from the reflexology stool.Illustrated character - ### A 15-minute chair and a 60-minute foot session get the same "about 20 minutes" The front desk guesses, the guess is wrong in one direction or the other, and the guest at the desk has to decide with no information. A line of four chair massages is an hour of waiting at most shops; a line of two full sessions can be longer, and a paper list cannot show the difference. - ### Everyone wants the same therapist A regular asks for Mei by name, a tourist points at the poster, and the person behind them did not care. Without a list, whoever is loudest gets the chair, the regular who waited gets passed over, and Mei hears about it from the other therapists. - ### The lunch-hour wave, then nothing Office workers arrive between 12 and 1 expecting to be back at their desks in 30 minutes. By 2 the shop is quiet, and you cannot tell which hours are worth staffing, because nobody wrote down how many people looked at the line and kept walking. - ### Tourists who do not read English A customer who cannot read your sign points at a price board and nods. Your staff translate by phone, and the line stalls while they do it. Meanwhile the next guest watches the clock and wonders whether to go. - ### Rooms and recliners turn at different speeds The back room is free but the reflexology recliners are full. The front desk tracks it in their head and tells the next guest the wrong thing, especially when someone calls to ask whether a couple can be seen together. - ### Health questions asked out loud at the counter Pregnancy, a recent surgery or blood thinners are not things a guest wants to say with a line of strangers behind them. Asked out loud, they get a shorter answer, or none, and the therapist finds out on the table. ## How NextUp Walk-in helps What changes once the line lives on a phone, not on paper. 1 ### Waits by service length A chair massage, a 30-minute foot session and a 60-minute full body each count for their own time in the wait. 2 ### Ask for a therapist, or not Guests can request a therapist by name and see that therapist's own wait, or pick "Anyone" and take the next free one. 3 ### Screens in their language Guests pick one of seven languages, or the page opens in their browser's language, so the line moves without a translator. ## Built for walk-in massage and reflexology shops The parts of NextUp Walk-in walk-in massage and reflexology shops use most. Open one for the pictures. - [Calendar and online bookingProCustomers book a time from your Check-in Page.](https://nextupwalkin.com/features/calendar-and-online-booking) - [No-show protectionProAsk for a card on file or a deposit when someone books.](https://nextupwalkin.com/features/no-show-protection) - [Commissions and tip poolsProSet a commission rate for each person and share a location’s tips across the team.](https://nextupwalkin.com/features/commissions-and-tip-pools) - [Memberships and packagesProSell memberships billed monthly or yearly, and prepaid packages redeemed one visit at a time.](https://nextupwalkin.com/features/memberships-and-packages) - [LoyaltyProA digital stamp card in your colors, font and logo, with a reward you choose.](https://nextupwalkin.com/features/loyalty) - [Reviews and feedbackEvery planAfter a visit, clients leave a private rating and a comment.](https://nextupwalkin.com/features/reviews-and-feedback) ## How NextUp Walk-in runs a walk-in massage shop Every feature here is in NextUp Walk-in today. The ones marked Pro come with NextUp Walk-in Pro; the rest are on every paid plan. [Compare plans](https://nextupwalkin.com/pricing). ### The line, by service and therapist Every plan - **Join from the door code, your link or a tablet in kiosk mode.** Guests see their place and wait on their own phone, with no app to download. - **Pick the session.** The massage and spa starter list has a chair massage (15 minutes), Swedish and deep tissue (60), hot stone (75), foot reflexology (30 or 60), an express facial and add-ons like aromatherapy, hot towels and scalp massage. Each counts for its own time in the wait, and you can rename them or change the times. - **A therapist or "Anyone",** with each therapist's own wait and routing to the therapists who do that service. Guests who want a specific therapist see her wait, not the shop's, and only therapists marked on duty are in the rotation when your desk presses Call next. - **Length options on one service.** A service can have 30, 60 or 90 minutes, each with its own price and minutes, picked when the guest joins or books. - **Up to five questions on the join form,** such as the area that hurts, how firm they like it or whether it is their first visit, shown on the Staff Screen next to their name. - **Walk-ups and phone-ins** go into the same line from the front desk, so the person on the phone and the person at the door are in one list. - **"I'm not there yet."** A guest grabbing lunch can tell the page how far away they are, and they get one "Leave now" notice by push, or by email if push is not on, when their wait is down to their travel time plus 5 minutes. It is never a text. - **Calm screens:** your colors and logo on the Check-in Page, tablet and TV. ### Languages, health check and the front desk Every plan - **Customer screens in seven languages:** English, Spanish, Vietnamese, Korean, Portuguese (Brazil), Haitian Creole and Simplified Chinese. A guest picks a language, or the page opens in the first of their browser languages it has. Email notices come in English or Spanish, and the Staff Screen and dashboard stay in English. - **Photos instead of words.** Put photos on your services in the Gallery (your Lookbook), up to 12 per item, and a guest who cannot read the menu can pick from a photo grid when they join. - **Massage health check** from the starter (pregnancy, injuries or surgery to work around, blood pressure, blood thinners or skin conditions, preferred pressure), signed on the guest's phone before they join. Ask once, every visit or once a year. The signed copy is filed on the client's profile, which owners and managers can open. - **Cap the line and set a closing time.** When the cap is reached, the Check-in Page and tablet say so, and joining opens again by itself as people are served. - **The TV** shows who is next, in your colors, with a QR code for the next walk-up. It does not show rooms. - **Couples and friends on one ticket.** "Add someone" puts up to five people on a ticket, each with their own service and therapist, and staff see each as their own row marked "Family of N." - **Share my place.** A guest can send a friend a link that shows only their first name, their place in line and the estimate. - **A station button for each therapist:** a private link for a phone or tablet at their station, where one big button finishes the visit and calls the next client. - **Aftercare by email.** Write it on the service, and it is emailed about an hour after the session is done to an address the guest gave, held until 9 am if it would land overnight. ### Licences, linens and the cleaning log Every plan - **Licences per therapist.** Massage therapist, esthetician and cosmetology licences, each with number, state, expiry and a photo, and an email to the owners 30 and 7 days before one expires. - **A cleaning log** that starts from linens, tables and hot stones. It is on by default, ticked from the Staff Screen with who and when recorded, a mistaken tick is taken back with a correction rather than erased, and it prints or downloads for an inspector. - **Oils, lotions and gift items as products** with stock, and tips to each therapist at checkout. ### Rooms, regulars and packages Pro - **Rooms and equipment.** Add your massage rooms and tell a service it needs one. Online booking only offers a time when a room is free as well as a therapist. The walk-in line does not check rooms. - **Online booking** with a cleanup buffer after each service. The Swedish, deep tissue and hot stone starters carry 10 minutes, so a 60-minute massage holds 70. - **Couples bookings:** one guest books for up to 4 others at the same time. - **"Book their next visit"** opens up to 3 open times on the day the guest usually comes back, nearest to the time they came today, and Overdue regulars lists clients past their usual gap. - **Memberships and packages:** a monthly massage, or "5 foot sessions" prepaid, and gift cards for holidays. - **A recall list** of clients who have not been in for 30, 60 or 90 days with nothing booked, with a one-tap note by email. It goes only to clients who agreed to your email, and a client gets one note at a time, not a stream. - **Reminders by email** 24 hours and 1 hour before a booked session. Texts are not live. ### Plans of care and receipts - **A light plan of care.** For a series of sessions, set the visits planned, the start date and a re-check date. The profile shows "3 of 6 visits used," and the recall list flags a re-check that is past due. No diagnoses and no clinical notes. - **An itemized statement for the client.** A printable list of dates, services, therapist, price and paid, with your address. It is an itemized receipt, not an insurance claim, and it has no diagnosis or procedure codes. Your receipts say "Ask your plan whether this qualifies for HSA/FSA reimbursement." - **A regular's own length or price.** Set a different price or minutes on one service for one client, matched by phone number, and it beats the shop's number for that client only. - **Return in N weeks.** Give a service a rebook interval, and the receipt reads "Return in about 4 weeks" and the rebook suggestion follows it. ## A weekday at a walk-in massage shop with NextUp Walk-in An example day, hour by hour, with the line on everyone's phone. - 10:00 Doors open. A tourist couple scans the door code, the page appears in Korean, and they add each other to one ticket and pick two 30-minute foot sessions. - 11:30 A regular joins from her car and asks for Mei. She sees Mei's own wait and decides to finish her coffee first. - 12:05 The lunch wave starts. Six office workers each pick a 15-minute chair massage, and each sees a short wait because the sessions are short. - 12:40 A guest picks "Anyone" for a 60-minute session. The front desk sees which therapists do that service and who is on duty, and Call next goes to the one who is free. - 1:15 A new guest types "recent shoulder surgery" into your join question about areas to avoid. The therapist reads it on the Staff Screen before she calls him in, and his signed health check is on his profile. - 2:00 The line is empty. The TV shows a QR code, and two walk-ins join without asking anyone. - 3:30 A booked 90-minute session checks in beside the walk-ins, and a room is held for the whole session. - 4:15 A client finishes the fourth visit in a plan of six. The profile reads "4 of 6 visits used," and the re-check date is two weeks away. - 5:30 The after-work rush begins. The line hits your cap, and the Check-in Page says it is full right now. - Monday Insights show the busiest hours and how many guests left the line, so you can decide who works the lunch hour, and the recall list shows who has been away 60 days. ## See NextUp Walk-in set up for walk-in massage and reflexology shops Six screens, one system, always in sync — styled the way your customers and team will actually see it. ## Why move your walk-in line here - **From a sign-in sheet and a guess:** guests see a wait that follows the length of the session, and your front desk stops quoting "about twenty minutes" to everyone. - **From a booking app for sessions only:** the walk-in line is the main thing here, and bookings (Pro) sit beside it with rooms and buffers. - **From pointing at the price board:** the guest's page opens in their language or lets them pick one of seven, and a photo grid of your services means choosing does not need a translator. - **From "who is next?" arguments:** the line shows everyone in order, and a request for a specific therapist is visible to the whole team. - **Where we are not the fit:** NextUp Walk-in does not do SOAP notes, body charts or insurance claims, and texts are not live. The walk-in line does not check rooms, and your own text on the sign is yours to translate. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) More for this kind of business Related trades Also built for **Comparing waitlist apps?** See how NextUp Walk-in compares with other booking apps: price per location, texts included, and who each app is actually built for. [See comparison](https://nextupwalkin.com/compare) ## Walk-in massage and reflexology shops: common questions What is a walk-in massage waitlist app? It is software that lets walk-in guests join your line from their phone and see their place and wait without crowding the front desk. NextUp Walk-in counts each service at its own length, so a chair massage and a 60-minute foot session get different waits. Is there a waitlist app for foot reflexology shops? Yes. NextUp Walk-in lets you list 30- and 60-minute reflexology as services, with each therapist's own wait. Guests join from the door code or a link, and no app is needed. The starter list already has both lengths, and you can change the times and the names. Can I run a chair massage line with quick turnover? Yes. A 15-minute chair massage counts for 15 minutes in the estimate, so guests who want a quick session see a short wait. The front desk sees everyone in one list, and a therapist with a station button can finish one visit and call the next with a single tap. Can guests ask for a specific therapist? Yes. The join form lists today's therapists and each one's wait, with "Anyone" as an option. A guest who asks for a therapist sees that therapist's own wait. How does it estimate the wait for a 30-minute versus a 60-minute session? Each service has its own length, and you can add 30, 60 or 90 minute options on the same service. The wait shown to a guest follows the services in front of them, not a flat number, and Insights later compare the wait you quoted with the wait guests really had. Which languages do the customer screens support? English, Spanish, Vietnamese, Korean, Portuguese (Brazil), Haitian Creole and Simplified Chinese. A guest picks one with the language switch, or the page opens in the first of their browser languages we have words for. The screens a guest sees are translated; the Staff Screen and dashboard stay in English, and email notices are in English or Spanish. Names of your services and any form text are yours, so write or translate them for the guests you serve. You can also put photos on your services so guests can point at one. Can a guest tell us how far away they are? Yes. On their place-in-line page, "I'm not there yet" lets a guest say they are 5, 10, 20 or 30 or more minutes away, or let their browser work out the minutes once. They get one "Leave now" notice by push, or by email if push is not on, when their wait is down to their travel time plus 5 minutes. No app is needed to join. Can we show the line on a waiting-room TV? Yes. The TV shows who is next in your colors and logo, with a QR code so a walk-up can join without asking. It does not show rooms. Can we take walk-ins and booked sessions together? Yes, on the Pro plan. Booked sessions sit beside the walk-in line, with a cleanup buffer after each service so the room can be reset, and reminders go by email 24 hours and 1 hour before. Does it schedule rooms? On Pro, yes for booked sessions: add your massage rooms, tell a service it needs one, and online booking only offers a time when a room and a therapist are both free. The walk-in line does not check rooms, and rooms do not show on the TV. Can a guest leave while they wait? Yes. They hold their place from their phone, so they can shop nearby, eat lunch or wait in the car. The page tells them when their turn is near, and if you turn on the no-show timer, a guest you call who does not come up is marked a no-show after the minutes you set and the line moves on. Can we collect a health history before the session? Yes. Use the massage health check and make it required. It asks about pregnancy, injuries or surgery, blood pressure, blood thinners or skin conditions and preferred pressure, and it is signed on the guest's phone before they join. The signed copy is filed on their profile for owners and managers. For the one thing a therapist must see before calling a guest in, add a join question; its answer shows on the Staff Screen. Can I tell my regulars when it is their usual time to come back? On Pro, yes. "Book their next visit" suggests up to three open times on the day the guest usually returns, and a recall list shows clients away for 30, 60 or 90 days with a one-tap note by email. The note needs your postal address under Email Marketing, goes only to clients who agreed to your email, and a client gets at most one every 14 days. Does it do SOAP notes or insurance claims? No. NextUp Walk-in keeps the health check, the line, bookings and payment, a light plan of care, and an itemized statement that is not an insurance claim, but not clinical charting or claims. Keep those in your charting tool if you use one. NextUp Walk-in is also not a HIPAA business associate and does not sign business associate agreements. How do we handle the lunch-hour rush and tourists? Put the door code on the window and the counter so tourists and office workers can join before they reach the desk. Each sees a wait that matches the sessions ahead, in their language, and the line cap tells the next person plainly when to come back later. Insights then show the busiest hours by weekday, so you can plan who works the lunch wave. Can two people join together for foot reflexology? Yes. A guest can add someone to the same ticket with "Add someone," up to five people in all, each with their own name, service and therapist, so a couple or two friends join together and are called one after another. Staff see each as their own row marked "Family of N." On Pro, one guest can also book for up to 4 others at the same time. ## Fill every chair, and let the lunch wave line up on its own. Set up your first location in about two minutes. Your line can be live before your next walk-in. [Start your free trial](https://nextupwalkin.com/signup) [Get set up with us](https://nextupwalkin.com/contact?topic=setup) --- # Walk-in Vet Clinic Waitlist Software | NextUp Walk-in Source: https://nextupwalkin.com/industries/walk-in-vet-clinics > Check-in and waitlist software for walk-in vet clinics: owners wait in the car with their pet and see their place, while staff keep control. # Check-in and waitlist software for walk-in vet clinics Sick pets in the car, calm owners, and a lobby with room to breathe. NextUp Walk-in is check-in and waitlist software for walk-in and same-day vet clinics. Owners join from their phone or your Door Tablet, say why they came, and wait in the car or the parking lot with their pet while they watch their place. Your staff keep the line in view, decide who is seen in what order, and call each pet by name when a room is ready. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) No card? [Start on Free](https://nextupwalkin.com/signup?plan=free): 1 location, 50 check-ins a month. **Dr. Wren**, your guide for walk-in vet clinicsA walk-in morning, from the exam room. - Staff decide the order - No app for owners - Works beside your practice software Now Calling Pepper **Dr. Patel**is ready for you Up Next - 1Rocky - 2Daisy ~25 min Current Wait ~25 min Scan to join the line 4 PM73° 5 PM71° 6 PM68° Sound onNextUp LLC On the TV First nameDaisyMobile (Optional)(555) 555-0123Who would you like?AnyoneDr. PatelJoin the line YOU'RE IN LINE#3DaisyAbout 25 min. Watch the TV for your name. At the door 9:41 Walk to Luis - Straight ahead16 ft - Turn right10 ft - Turn left4 ft - Station 9, on the right Not where you are? You YouYour routeStation 9 I'm on my wayI'm here 9:41 Your spot#2About **25 min**· around 3:40 PM1 person ahead of you This page updates live. Feel free to step out. In line as Daisy Leave the line Maple Street Vet Daisy You're up!**Dr. Patel** is ready for you.Head to the front now. Running late?Let Maple Street Vet know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it On their phone ## Watch it in a minute See NextUp Walk-in set up for walk-in vet clinics. [Try a demo](https://nextupwalkin.com/try-demo)A shop that is already set up. No sign-up and no card.Read the transcript A busy day at the vet clinic, and the waiting room is full of worried owners, and a few walk-ins who can't wait. Nobody can tell them how long it will be. Customers scan a code at the door and join your line from their own phone. No app to download, and no account to make. They can wait in the car with their pet, and come back when it's their turn. The TV in your waiting room shows who's up next, and an honest wait, so nobody has to ask how much longer. Penny calls the next owner with a tap, starts the visit, and finishes up, so the front desk can focus on the people at the counter. Start with a list of services made for veterinary clinics, and NextUp Walk-in uses their times to keep every wait honest. Insights show your busiest days and hours, your average wait, and how many owners you served, so you know when to put another vet tech on the floor. At our demo clinic, Penny's next owner is already on the way, and the waiting room stays quiet. Yours can run the same way. Try our live demo line at nextupwalkin.com/demo, and start your fourteen-day free trial. ## What a walk-in vet lobby looks like today Where the time goes today, before anything changes. **Dr. Wren**A walk-in morning, from the exam room.Illustrated character - ### A frightened dog meets a cat carrier at the door Your lobby is small. A reactive dog, a kitten and a rabbit in a box share one wall of chairs, and every one of them is in a worse mood than it was at home. The tech who knows which dog bites cannot be at the door and in room 2 at the same time. - ### Owners who are worried ask the desk "how much longer" every ten minutes A person holding a limping dog or a quiet cat does not sit still. Each question pulls your front desk away from the people who are checking in, and nobody can give an honest number, because a nail trim and a sick pet take very different amounts of time. - ### Vaccine clinic days arrive as a wave A Saturday low-cost vaccine hour sends a crowd through the door at once. Some are there for a rabies booster and some for something you have not seen yet, and the paper list cannot tell them apart, so the booster that takes minutes waits behind the exam that does not. - ### The new-patient clipboard, with a leash in the other hand Owners try to write species, breed, medications and the last vet they used while holding a pet that will not stay still. Forms come back half-filled and the desk retypes them, or the same questions get asked out loud in a room full of other people. - ### The wait that looks too long becomes a walk-out An owner who cannot see a place in line or a time leaves for the urgent care down the road, and you never learn how often that happens. The ones who stay are watching the door instead of resting their pet. - ### Everything looks routine until it is not A paper list puts a pet that is bleeding on the same line as a pet that needs a nail trim, in the order they arrived. Your team wants to see the difference at a glance, in your own words, without turning the check-in into a clinical form. ## How NextUp Walk-in helps What changes once the line lives on a phone, not on paper. 1 ### Wait in the car Owners join from their phone and wait outside with their pet. Their phone shows their place, and when a room is ready it says so. 2 ### Staff stay in control The line is first-come by default, and your team can set or clear a priority level on any row, with a reason recorded on it. The software never decides who is sicker. 3 ### Pets, not clipboards The new-patient form is signed on the owner's phone before they take a spot, and the TV calls the pet by name. ## Built for walk-in vet clinics The parts of NextUp Walk-in walk-in vet clinics use most. Open one for the pictures. - [Calendar and online bookingProCustomers book a time from your Check-in Page.](https://nextupwalkin.com/features/calendar-and-online-booking) - [No-show protectionProAsk for a card on file or a deposit when someone books.](https://nextupwalkin.com/features/no-show-protection) - [LoyaltyProA digital stamp card in your colors, font and logo, with a reward you choose.](https://nextupwalkin.com/features/loyalty) - [Reviews and feedbackEvery planAfter a visit, clients leave a private rating and a comment.](https://nextupwalkin.com/features/reviews-and-feedback) - [InsightsBasic on every plan · Full on paid plansWalk-ins, waits, revenue and busy hours, compared with the period before.](https://nextupwalkin.com/features/insights) - [Google and InstagramEvery planThe Get Found Online page gives you the link, the QR code and the steps to add your line to Instagram, Google, Apple Maps and Yelp.](https://nextupwalkin.com/features/get-found-online) ## How NextUp Walk-in runs a walk-in vet lobby Every feature here is in NextUp Walk-in today. The ones marked Pro come with NextUp Walk-in Pro; the rest are on every paid plan. [Compare plans](https://nextupwalkin.com/pricing). ### The line, kept out of the lobby Every plan - **Wait in the car.** Owners join from the door code, a link on your website or Google listing, or the Door Tablet, and see their place live on their own phone, with no app to download. - **Pick one reason.** The vet starter list has sick pet and injury or urgent concern (20 minutes each), vaccines (15), wellness exam (30), nail trim (10), microchip (10) and medication or food pickup (5). Your team sees the reason next to each pet, each counts for its own time in the wait, and you can rename them or change the times. - **Pet first, owner beside.** The Staff Screen and the "up next" list on the TV show the pet's name with the owner beside it, and the call-up shows the pet's name, so a front desk calling out "Luna" knows who is meant. - **Room the next pet with one tap.** Tap "In room 3" or "Ready" on the row, and the owner's page says "Come to room 3" or "Ready for you," with a push notification if they allowed notifications. - **Walk-ups and phone-ins** go into the same line from the front desk, so the car-side owner and the one at the counter are in one list. - **Several pets on one ticket.** "Add someone" puts up to five on one ticket, each with its own name and reason. Staff see each pet as its own row, marked "Family of N," and room them separately. - **"I'm not there yet."** An owner running errands can tell the page how far away they are and gets one "Leave now" notice by push, or by email if push is not on, never by text. - **A cap and a closing time** stop late joins when you cannot see another patient before you close. ### Your team decides the order Every plan Off until you switch each one on for a location, under Locations, Advanced settings. A clinic that leaves them off keeps the plain first-come line. None of it is clinical triage or a medical record. - **Priority lanes you control.** The line is ordered by level, then arrival: urgent, accessibility, appointment, then everyone else. Staff can set a row to Urgent or Accessibility or clear it, and every change records who and why. Priority never changes who has already been called or is being seen. - **Questions you write, if you want them.** Up to five yes/no questions on the join form under "Does any of this apply right now?" in your own words. A yes moves the pet up for your team to look at, and the row shows "Triage:" and the question. Only the answers that were yes are kept on the visit, and the form tells owners that an emergency means telling the front desk right away. - **Accessibility priority.** If you allow it, a tick on the join form ("I need priority seating or help") moves the owner up, and the staff row says they asked for it at check-in. - **Species and breed on the staff row,** from the pet's record, with a handle-with-care flag and a reactive or biting temperament shown first, so a pet that needs two hands is flagged before the room. - **Appointments go ahead of walk-ins** when you want, so a booked wellness exam is not stuck behind a nail trim. - **Which vet sees which reason.** Tick who may take each reason, and "Call next" for a vet skips visits they are not on. A window or room label for each person, like "Room 2," shows on the call-up on the TV and on the owner's page. - **Ticket numbers, if you prefer them.** The TV and the owner's page show a number like A012 instead of a name, and the Door Tablet can print a slip with the number, the people ahead and the estimated wait. - **A longest-wait flag.** Set how many minutes is too long, and anyone waiting longer is marked on the Staff Screen and counted in the Service report. - **A service report.** Per vet and per reason, for the last 7 or 30 days: visits, average wait, time with the pet, the slowest tenth and the share seen within the target you set. Owners and managers can download it as a CSV. - **One limit to know.** A ticket with more than one pet does not run the urgent questions or the accessibility tick when it joins, so staff set a level on those rows by hand. ### Paperwork, records and reminders Every plan - **New patient (pet) form** from the vet starter (pet's name, species and breed, birthday, medications and allergies, previous clinic, and a box saying they are the owner or have the owner's permission), signed on the owner's phone before they join. Ask once, every visit or once a year, and the signed copy is filed on the client's profile. - **Health Records:** each pet's vaccinations (rabies and bordetella are the usual examples) and other due dates, with a photo of the certificate, marked current, expiring soon (within 14 days) or expired. - **A heads-up on the Staff Screen** for anything due within 14 days, and one reminder email to the owner at the address on file, unless they unsubscribed. Texts are not live. - **An optional check-in gate,** off until you turn it on: an expired record you marked as blocking stops online check-in, and an owner who is signed in sees which record expired, while anyone else only sees that a record needs updating, so typing a phone number never reveals someone's records. - **The pet's record** keeps breed, weight, coat, temperament (calm, nervous, reactive or bites) and a handle-with-care flag. - **A report card at checkout.** A short note on how the visit went and when to come back, and "Save and email ready for pickup" emails the owner that their pet is ready. - **Return in N weeks.** Set it on a service, such as a booster or a recheck, and the receipt reads "Return in about 4 weeks," with the rebook suggestion following it. - **Licences and a cleaning log.** Veterinarian and vet tech licences with number, state, expiry and a photo, and an email to the owners 30 and 7 days before one expires. The cleaning log starts from kennels, tubs, tables and tools, is ticked from the Staff Screen and prints or downloads for an inspector. - **Customer screens in seven languages:** English, Spanish, Vietnamese, Korean, Portuguese (Brazil), Haitian Creole and Simplified Chinese. Owners pick one, or the page opens in the first of their browser languages it has. ### Same-day and booked visits Pro - **Online booking (Pro)** for wellness exams and vaccines beside the walk-in line, with confirmations and reminders 24 hours and 1 hour before, by email. - **Wellness plans as memberships (Pro)** and **prepaid packages (Pro)**, with food and supplies as products at checkout. - **Deposits or a card on file** where you want them. - **Not here, by design:** medical records, SOAP notes, prescriptions, controlled drugs, imaging and estimates stay in your practice software. ## A Saturday at a walk-in vet clinic with NextUp Walk-in An example day, hour by hour, with the line on everyone's phone. - 7:45 Three owners are already in the parking lot. They scan the door code and wait in their cars. - 8:00 Doors open. The lobby is empty, which is the point. The TV calls pets by name, and the front desk has the whole list. - 8:30 An owner picks "Injury or urgent concern," answers yes to "Is your pet bleeding?" and fills the new-patient form on her phone. The row moves up as urgent with "Triage: Is your pet bleeding?" under it, and your tech decides whether to bring her in now. - 9:15 The vaccine hour opens. Twenty owners join in ten minutes from the sign on the door, and each sees a different wait because a booster is a short visit. - 10:00 A family joins with two cats on one ticket, one for a nail trim and one for vaccines. The team sees both reasons beside both names, and rooms them one at a time. - 10:40 A returning owner joins for a recheck. The Staff Screen shows a rabies certificate due in 9 days, so the desk asks to see the new one when she comes in. - 11:20 The tech taps "In room 2" on Biscuit. The owner's phone says "Come to room 2," and she walks in from the car. - 12:30 A booked recheck checks in beside the walk-ins and joins in her time slot, ahead of the walk-ins who arrived a few minutes before her. - 1:00 The tech sees the "handle with care" flag on a dog in the line and meets the owner at the car instead of bringing the dog through the lobby. - 2:00 An owner who waited an hour leaves the line. It counts as a walk-out in Insights, not a mystery. - 3:00 At checkout the tech fills in the report card and taps "Save and email ready for pickup," and the owner knows to come back. - Monday Insights show visits by day, quoted waits against real waits and the busiest hours, and the Service report shows the average wait by vet and by reason, so you can plan the next vaccine clinic. ## See NextUp Walk-in set up for walk-in vet clinics Six screens, one system, always in sync — styled the way your customers and team will actually see it. ## Why add a walk-in line to your clinic - **From a lobby clipboard:** owners join from a phone, wait in the car and see their place, so the lobby stays quiet and the front desk answers fewer "how long" questions. - **From a phone that rings all day:** the Check-in Page shows the wait before anyone calls, and phone-ins go into the same line. - **Beside your practice software, not instead of it.** Check-in and the line live here, and the chart, prescriptions and lab results stay in your practice software. There is no two-way sync, so staff use two screens. - **Staff stay in charge:** the order is first-come unless your team changes it, and every change records who and why. We do not decide who is sick. - **Where we are not the fit:** there is no medical record, no calendar sync with your practice software and no HIPAA business associate agreement. Texts are not live, so reminders go by email. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) More for this kind of business Related trades Also built for **Comparing waitlist apps?** See how NextUp Walk-in compares with other booking apps: price per location, texts included, and who each app is actually built for. [See comparison](https://nextupwalkin.com/compare) ## Walk-in vet clinics: common questions What is walk-in vet clinic software? It is a check-in and waitlist tool for vet clinics that see walk-ins and same-day visits. Owners join from their phone, see their place and wait, and your staff see the line, the reason for each visit and which exam room is ready. It does not replace your practice software. Is there a waitlist app for walk-in vet clinics? Yes. NextUp Walk-in runs on any phone or tablet, and owners do not download anything. It was built for walk-in lobbies, with pet-first screens, car-side waiting and vaccine records, and it sits beside your practice software. Can owners wait in the car with their pet? Yes. They join from their phone or your door code and see their place live. When a room is ready, your team taps "In room 3" and the owner's page says "Come to room 3," with a push notification if they allowed notifications. An owner who is away can say how far they are with "I'm not there yet" and gets one "Leave now" notice. How do we keep anxious pets out of a crowded lobby? Owners do not need to sit in the lobby to hold their place. They wait in the car or the parking lot and come in when called, so fewer pets share a small room at once. A handle-with-care flag and a reactive or biting temperament on the pet record show on the staff row, so your team can meet that owner at the car. Does the software triage patients? No. The line is first-come, and your staff decide the order. If you switch on priority lanes, staff can set a pet to Urgent or clear it and each change records who and why. You can also write up to five yes/no questions, but this is not clinical triage, and emergencies still go straight to the front desk. Who decides who is seen first? Your staff do. The line follows arrival unless your team changes it, and priority never changes who has already been called or is being seen. The TV and other owners never see why a pet was moved, though the owner of that pet sees that they have been moved up. Can we use it for a vaccination clinic day? Yes. Owners pick a vaccine as their reason, each reason counts for its own time in the wait, and a cap on how many can wait at once keeps the line honest. You can also set a closing time so late joins stop automatically, and the Service report shows the average wait by reason afterward. Can new clients fill out paperwork before they come in? Yes. Use the new patient (pet) template and make it required. Pet name, species, breed, medications and allergies are signed on the owner's phone before they take a spot, and the form is filed on their profile. Can we flag a reactive or aggressive pet? Yes. The pet's record has a handle-with-care flag and a temperament of calm, nervous, reactive or bites. Flagged items show first on the staff row, with the species and breed, so your team sees them before the pet reaches the room. Nothing about it appears on the TV or on other owners' screens. Can we show the line on a waiting-room TV? Yes. The call-up shows the pet's name, and the up-next list shows the pet's name with the owner beside it, with a QR code for the next walk-up, in your clinic's colors. Anything staff mark as urgent is never shown on the TV or to other owners. Can we take walk-ins and booked appointments together? Yes, on the Pro plan. Booked wellness exams and vaccines sit beside the walk-in line with reminders 24 hours and 1 hour before, and a booked owner checks in and joins in their slot. With the appointments-first setting on, a booked visit goes ahead of walk-ins. What if an owner steps out or goes for a walk with the dog? They still hold their place from their phone, and the page tells them when their turn is near. If you turn on the no-show timer, someone you call who does not come up is marked a no-show after the minutes you set, and the "Are you still coming?" prompt on their page lets them answer. Can one owner check in more than one pet? "Add someone" puts up to five on one ticket, each with its own name and reason, and each shows on the TV by its own name. Staff see a row for each pet marked "Family of N." A ticket with several pets does not run the urgent questions at join, so staff set a priority level by hand if one of them needs it. Does it replace our practice management system? No. It is not a medical record system and there is no two-way sync. Keep records, prescriptions and lab results in your practice software, and use NextUp Walk-in for the line, the reason for the visit, the new-patient form and payment. Can it keep track of vaccine due dates? Yes. Health Records hold each pet's vaccinations and other due dates with a photo of the certificate, and show which are current, expiring soon or expired. Your team gets a heads-up on the Staff Screen for anything due within 14 days, the owner gets one reminder email, and you can turn on an optional check-in gate for expired records. Can it print a numbered ticket for the door tablet? Yes, if you turn on ticket numbers and the printed ticket for the location. The slip shows the number, the people ahead, the estimated wait and a QR to the owner's own place. It goes through the browser's print dialog on a receipt printer, and the TV and the owner's page show the number instead of a name. ## Quiet lobbies start with a place in line. Set up your first location in about two minutes. Your line can be live before your next walk-in. [Start your free trial](https://nextupwalkin.com/signup) [Get set up with us](https://nextupwalkin.com/contact?topic=setup) --- # Waxing Studio Waitlist App for Walk-ins | NextUp Walk-in Source: https://nextupwalkin.com/industries/waxing-studios > A waxing studio walk-in app: guests join from their phone, sign the consent form before the room, and come back when theirs is ready. # Walk-in waitlist and check-in app for waxing studios Quick waxes, quiet check-in and a room that turns over. Guests scan the code, pick a brow wax, a lip or a bikini, sign the skin-sensitivity form on their phone and wait wherever they like. Your estheticians see the form and the notes before the room. The wait counts ten-minute services and forty-minute ones in the same line. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) No card? [Start on Free](https://nextupwalkin.com/signup?plan=free): 1 location, 50 check-ins a month. **Willa**, your guide for waxing studiosA walk-in afternoon, from the waxing room. - Consent form signed on her phone - No app for your guests - Works on a tablet at your counter Now Calling Meera P. **Sana**is ready for you Up Next - 1Noor L. - 2Lia R. ~8 min Current Wait ~8 min Scan to join the line 4 PM73° 5 PM71° 6 PM68° Sound onNextUp LLC On the TV First nameLiaMobile (Optional)(555) 555-0123Who would you like?AnyoneSanaJoin the line YOU'RE IN LINE#3LiaAbout 8 min. Watch the TV for your name. At the door 9:41 Walk to Luis - Straight ahead16 ft - Turn right10 ft - Turn left4 ft - Station 9, on the right Not where you are? You YouYour routeStation 9 I'm on my wayI'm here 9:41 Your spot#2About **8 min**· around 3:40 PM1 person ahead of you This page updates live. Feel free to step out. In line as Lia R. Leave the line Arch & Thread Brow Bar Lia R. You're up!**Sana** is ready for you.Head to the front now. Running late?Let Arch & Thread Brow Bar know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it On their phone ## Watch it in a minute See NextUp Walk-in set up for waxing studios. [Try a demo](https://nextupwalkin.com/try-demo)A shop that is already set up. No sign-up and no card.Read the transcript A Saturday at the brow and lash studio, and walk-ins keep coming in, hoping to squeeze in. Every minute at the desk is a minute away from the chair. Customers scan a code at the door and join your line from their own phone. No app to download, and no account to make. They can browse nearby, and come back when it's their turn. The TV in your lobby shows who's up next, and an honest wait, so nobody has to ask how much longer. Lexi calls the next client with a tap, starts the service, and finishes up, with the TV letting everyone know. Start with a list of services made for brow and lash studios, and NextUp Walk-in uses their times to keep every wait honest. Insights show your busiest days and hours, your average wait, and how many clients you served, so you know when to put another artist on the schedule. At our demo studio, Lexi's next client is already on the way, and the lobby stays quiet. Yours can run the same way. Try our live demo line at nextupwalkin.com/demo, and start your fourteen-day free trial. ## What a lunch hour looks like without it Where the time goes today, before anything changes. **Willa**A walk-in afternoon, from the waxing room.Illustrated character - ### A line of people for a ten-minute service The lunch hour is a brow, a lip and a chin in twelve minutes each, and a Brazilian behind them. One person at the front says "about twenty minutes" to everyone, and the person who needed the lip wax leaves. - ### Privacy at the counter A guest should not announce a bikini wax to a crowded waiting room. Asking what she is here for out loud, at the front, is the part of the visit she dreads. - ### The skin sensitivity question, asked when she is on the table Retinoids, Accutane, a recent peel, sunburn, blood thinners: you need to know before the wax goes on. Asking once she is undressed, with the room clock running, turns a ten-minute service into twenty. - ### Room turnover is the whole business A room is free for thirty seconds between guests, and the next guest is on the other side of the front desk. Every minute spent finding who is next is a minute the room sits empty. Wipe the table, change the paper, then go hunting for the next name on a clipboard, and a ten-minute service has become a fifteen-minute slot. - ### Pre-event rush with no warning The Friday before a wedding, a beach trip or a holiday weekend, everyone remembers on the same day. The line looks full through the window and the walk-ins you never see are the ones who kept going. ## How NextUp Walk-in helps What changes once the line lives on a phone, not on paper. 1 ### Consent and sensitivity first The form is signed on her phone before she joins, filed on her profile and read by the esthetician before the room. It is not a clipboard on the counter. 2 ### A wait for quick services Each service counts for its own minutes and each esthetician's own times, so a lip wax does not wait behind a leg wax on a wrong average. 3 ### Check-in without saying why she came She joins on her phone or the kiosk and picks the service there. The front desk greets her and does not announce it. ## Built for waxing studios The parts of NextUp Walk-in waxing studios use most. Open one for the pictures. - [LookbookEvery planPut photos on the services you list.](https://nextupwalkin.com/features/lookbook) - [Calendar and online bookingProCustomers book a time from your Check-in Page.](https://nextupwalkin.com/features/calendar-and-online-booking) - [No-show protectionProAsk for a card on file or a deposit when someone books.](https://nextupwalkin.com/features/no-show-protection) - [Commissions and tip poolsProSet a commission rate for each person and share a location’s tips across the team.](https://nextupwalkin.com/features/commissions-and-tip-pools) - [Memberships and packagesProSell memberships billed monthly or yearly, and prepaid packages redeemed one visit at a time.](https://nextupwalkin.com/features/memberships-and-packages) - [LoyaltyProA digital stamp card in your colors, font and logo, with a reward you choose.](https://nextupwalkin.com/features/loyalty) ## How NextUp Walk-in runs your waxing studio Every feature here is in NextUp Walk-in today. The ones marked Pro come with NextUp Walk-in Pro; the rest are on every paid plan. [Compare plans](https://nextupwalkin.com/pricing). ### The walk-in line Every plan - **Check in from a QR code, a link or a tablet.** The code at your door or counter, a link in your Instagram bio or Google profile, or kiosk mode on a tablet at the counter. A name is all a guest gives, with no app and no account. - **Kiosk mode that never keeps one guest's details for the next.** She picks her service on the tablet without saying it out loud, and the next guest starts on a clean screen. - **Services with their own minutes.** Brow wax, brow threading, lip, chin, underarm, full leg, bikini, Brazilian: each counts for its own time, and the wait adds up each guest's choices. - **Per-esthetician times.** If one esthetician finishes a Brazilian in 25 minutes and another in 40, set it per person. The wait uses each person's times and counts how long the current guest has been in the room. - **Pick an esthetician or "Anyone".** Guests who prefer someone choose her and see her own wait. "Anyone" is the first open room. - **Add someone for friends before an event.** A bride and her bridesmaids join on one ticket of up to five people, each with her own service and esthetician (or Anyone). ### Forms and skin sensitivity - **A form before she joins.** Set up a consent and skin-sensitivity form with the questions you ask (retinoids or Accutane, a recent peel or sunburn, blood thinners, allergies, pregnancy). It is signed on her phone before she joins or books. - **Ask once, once a year or every visit.** Choose how often a returning guest signs, so a regular is not signing the same form every Thursday. - **Filed on the guest.** The signed answers sit on her profile with the date and time, so the esthetician reads them before the room. - **A patch-test record.** Log the service, the date, the result (negative, positive or pending) and a note under Trade details. A positive result is flagged first on the staff screen when she is called. - **Notes on every guest.** Visit history and staff notes, found by phone number: the wax she prefers, skin that reacts, a note to go slow. - **Import your guest list** from your old system or contacts, up to 50,000, with notes, birthdays and tags mapped from your columns. - **Seven languages** on the join screens, following the language her phone is set to, so a guest can read the form and her wait in her own words. ### Turn the room over fast - **The staff screen.** Call next, seat, done, no-show and re-call from any tablet or phone. - **Station button.** A private link per esthetician for a phone or tablet in the room. One big button finishes the visit and calls the next guest. - **The TV in the waiting area:** now calling, up next, the current wait and a QR code for walk-ins, in your colors and logo. - **Free to step out.** Her place lives on her phone, with a leave-now nudge. If she is called and does not come in, tap "Are you still coming?" and she answers 2, 5 or 10 minutes. - **Reviews.** After the visit she rates it from 1 to 5, and every guest is offered your Google review link, whatever she rated. - **Insights.** Busiest hours by weekday and hour, walk-ins, people who left the line and quoted versus real waits, so you can see when the lunch rush really starts. - **Aftercare at checkout.** Soothing lotion, ingrown serum and pre-wax wipes go on the same bill as the service, with stock that drops as you sell and tips tracked for each esthetician. - **Hours and a cap.** The line opens and closes on its own, stops walk-ins a set time before close and says the line is full when you reach your cap. ### Booked services and bringing them back Pro - **Online booking** with deposits or a card on file, reminders 24 hours and 1 hour before and a refund cutoff you set. - **Rooms and equipment.** Tell a service it needs a wax room, and online booking only offers times when one is free. - **Memberships and packages:** a monthly brow club or a prepaid series of waxes, with the member discount at checkout. - **Loyalty stamp cards** where the sixth brow is free, and standing appointments (weekly, every two weeks or monthly). - **Overdue regulars and one-tap rebook** for the guest past her usual gap. - **Flash sales and email campaigns** for a slow midweek morning or a pre-summer rush, sent to guests who agreed to hear from you. ## A Friday before a holiday weekend An example day, hour by hour, with the line on everyone's phone. - 10:00 The line opens on its own. Two booked waxes are on the calendar, with the consent form already signed. - 12:00 The lunch hour. Seven guests scan the counter code in ten minutes, each picks a service on her phone and none says it out loud. - 12:10 A first-time guest signs the skin-sensitivity form. She ticks retinoids, and the esthetician sees it on the staff screen before the room. - 12:35 A brow wax is done in nine minutes. The esthetician taps one button and the next guest is called, with the room turned over in a minute. - 12:50 A guest steps out for lunch next door. Her place is on her phone, and her leave-now notice arrives when her turn is close, by push or by email. - 1:15 A guest who stepped out does not come up. You tap "Are you still coming?" and she answers five minutes. - 3:00 A bride and three bridesmaids join on one ticket of four, each with her own service. - 4:30 The line reaches the cap, the join page says the line is full, and guests who were driving over choose another day. - 6:00 Last walk-in joins 30 minutes before close. Nobody is surprised at the door. - Monday The summary email shows your busiest hours, walk-ins and people who left the line. ## See NextUp Walk-in set up for waxing studios Six screens, one system, always in sync — styled the way your customers and team will actually see it. ## Why waxing studios move off the clipboard - **From a paper sign-in sheet:** a guest no longer writes her service on a page the next guest reads. The consent form is signed on her phone and the service is picked on her screen, not read out at the counter. - **From an appointment-first app:** those are built around the book. This adds a real walk-in line, a QR code at the counter and a live wait on her phone. On Pro you keep online booking, deposits and reminders. - **From a phone line:** guests stop calling to ask how long it is. The wait is on the join page and on their phone. - **Your history comes with you:** import your guest list yourself, with notes and birthdays mapped from your columns, so a regular is not a stranger on her first visit. - **Your guests stay yours:** your booking page shows only your studio. There is no marketplace listing another wax bar next to you. - **Switching offer:** your first month free on monthly billing with the code **SWITCH**, and you import your guest list yourself in a few minutes. [See the switching guides](https://nextupwalkin.com/switching). [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) More for this kind of business Related trades Also built for **Comparing waitlist apps?** See how NextUp Walk-in compares with other booking apps: price per location, texts included, and who each app is actually built for. [See comparison](https://nextupwalkin.com/compare) ## Waxing studios: common questions What is a waxing studio walk-in app? It is a check-in and waitlist for wax bars and waxing studios that take walk-ins. A guest scans a code or taps a link, picks a service and watches her place and wait on her phone. The esthetician sees her forms and notes before the room. Is there a waitlist app for waxing studios and wax bars? Yes. NextUp Walk-in runs the walk-in line on every plan, with a wait that counts each service's own minutes and each esthetician's own times. Booking, deposits and reminders sit beside it on the Pro plan. Can guests sign a consent form before they join? Yes. Set up a consent and skin-sensitivity form, make it required, and it is signed on her phone before she joins or books. It is filed on her profile with the date and time, and you choose whether a returning guest signs once, once a year or every visit. How do I ask about retinoids and skin sensitivity before the wax? Put the questions on the form, such as retinoids or Accutane, a recent peel or sunburn, blood thinners and allergies. The signed answers are on her profile, so the esthetician reads them before the room. You can also log a patch test, and a positive result is flagged first on the staff screen. How do guests check in privately? They join on their own phone, or on the kiosk tablet at the counter, and pick the service there. Kiosk mode never keeps one guest's details for the next, so she does not have to say what she came for at the front. Can guests wait outside the studio or in their car? Yes. Her place and wait live on her phone, with a leave-now nudge. She can shop, eat lunch or wait in the car, and "Are you still coming?" lets her answer in 2, 5 or 10 minutes. Do guests have to download an app? No. They scan your QR code or tap your link and join in their phone's browser with a name and no account. Can I show the wait on a TV in the waiting area? Yes. A TV with an HDMI port and a small streaming device shows who is being called, who is next and the current wait, with a QR code for walk-ins, in your colors and logo. Can I run walk-ins and appointments in the same studio? Yes, on Pro. Booked guests sit on the calendar with deposits and reminders, and walk-ins join the line beside them. A cancelled time can go to the first walk-in it fits. How do I make the wait fair for ten-minute and forty-minute services? Set each service's minutes and each esthetician's own times. In services mode the wait adds up each guest's choices and counts how long current visits have been going. Insights compares the waits you quoted with real ones. How do I handle the lunch-hour and pre-event rush? Set a cap so the join page says the line is full, stop walk-ins a set time before close, and let a group of up to five join on one ticket. Insights shows your busiest hours by weekday and hour so you can staff the next rush. Can I sell a monthly waxing or brow membership? Yes, on the Pro plan. A membership renews monthly, includes the visits you set and takes the member discount off at checkout. You can also sell prepaid packages and loyalty stamp cards on Pro. Can I keep notes on a guest's skin and preferences? Yes. Every guest has visit history and staff notes found by phone number, and you can log a patch test with the service, the date and the result. A positive result shows first when she is called. Can I sell aftercare products at checkout? Yes. Soothing lotion, ingrown serum and pre-wax wipes go on the same bill as the wax, with stock that drops as you sell. Pay by cash, a pay link or QR on her phone, a saved card or a Stripe card reader, with tip buttons you set. Can guests leave a review after a wax? Yes. After the visit she rates it from 1 to 5, and every guest is offered your Google review link, whatever she rated. Reviews show up in your reports, so you see which services guests rate highest. Can guests join in their own language? Yes. The join screens come in seven languages and follow the language her phone is set to, so a guest reads the questions on the skin-sensitivity form and her own wait in her own words. ## A quieter counter and a faster room. Set up your first location in about two minutes. Your line can be live before your next walk-in. [Start your free trial](https://nextupwalkin.com/signup) [Get set up with us](https://nextupwalkin.com/contact?topic=setup) --- # Integrations: Calendars, Webhooks & Exports | NextUp Walk-in Source: https://nextupwalkin.com/integrations > What NextUp Walk-in connects to today: Google Calendar, Outlook and Apple calendar links, Zapier and Make webhooks, API keys, CSV and payroll files. # Integrations NextUp Walk-in works on its own, with nothing to install. When you want it to talk to the rest of your tools, these are the connections that work today. Calendar sync and links, and payroll files, come with Pro; the rest are on every paid plan. ## Calendars Bookings show up where your team already looks. - ### Google Calendar sync Each team member connects their own calendar: appointments appear on it and their events close those times. - Appointments to Google - Busy times close booking Live on Pro[Setup steps](https://nextupwalkin.com/help/integrations-api#google-calendar-sync-for-team-members) - ### Calendar feed links A private link to a location’s bookings, or one person’s, that Apple, Google and Outlook calendars keep up to date. - Apple Calendar - Google Calendar - Outlook.com - Microsoft 365 Live on Pro[Setup steps](https://nextupwalkin.com/help/appointments#use-the-calendar-book-move-block-time) - ### Add to my calendar Any single booking as a calendar file, so a customer or team member can save it to whichever app they use. - .ics file - Any calendar app Live on Pro ## Developers and AI assistants Send what happens in NextUp Walk-in to the rest of your tools. - ### Webhooks A signed web request the moment someone joins, is called, is served, or a booking is made, moved or canceled. - Zapier - Make - Your own system - Delivery history Live on every paid plan[Setup steps](https://nextupwalkin.com/help/integrations-api#webhooks-send-queue-events-to-zapier-make-or-your-own-system) - ### API keys Long-lived keys for your own dashboards, reports and tools, shown once and revocable at any time. - Bearer token - Shown once - Revocable Live on every paid plan[Setup steps](https://nextupwalkin.com/help/integrations-api#api-keys-programmatic-access-for-developers) - ### ChatGPT and Claude A public, read-only server that lets AI assistants look up your wait, services and hours, then send the customer to you. - ChatGPT - Claude - Read-only - No sign-in Live on every paid plan[Learn more](https://nextupwalkin.com/help/integrations-api#ai-assistants-chatgpt-claude-and-others) ## Data and payroll Bring your menu in and take your records with you. - ### Service catalog CSV Import services and prices from a spreadsheet, check every row first, then export the catalog the same way. - Preview before saving - Export Live on every paid plan[Setup steps](https://nextupwalkin.com/help/services-catalog#starter-catalog-suggestions-and-csv-import) - ### Visit history export Every visit for a date range and location as CSV or Excel, ready for your own reporting. - CSV - Excel Live on every paid plan - ### Payroll files Hours and commission for each pay period in the file your payroll provider imports, plus a plain spreadsheet. - Gusto - ADP RUN - QuickBooks Time - Spreadsheet Live on Pro ## Getting found Let customers join from wherever they find you. - ### Website widget Your live wait and a join button on your own website, added with one line of code. - One line of code - Live wait - Join button Live on every paid plan[Setup steps](https://nextupwalkin.com/help/branding-website-embed#add-the-live-queue-to-your-website-embed-widget) - ### Google and Instagram Your join link and a printable QR code, ready for your Google profile, your Instagram bio or the door. - Join link - Printable QR code - Instagram bio Live on every paid plan[QR code help](https://nextupwalkin.com/help/screens-tv-kiosk-qr#download-and-print-your-qr-code) - ### Apple Maps and Yelp Copy-ready links and steps for your Apple Maps place card and Yelp page, with bookings from them counted. - Apple Maps - Yelp - Bookings counted Live on every paid plan[Learn more](https://nextupwalkin.com/help/branding-website-embed#get-found-online-instagram-google-apple-maps-and-yelp) ## Sign-in One less password for your team and your clients. - ### Social sign-in Google, Apple and Facebook for owners, managers, team members and clients, beside email and password or a one-time emailed code. - Google - Apple - Facebook - Emailed code - Authenticator app Live on every paid plan[Learn more](https://nextupwalkin.com/help/integrations-api#sign-in-with-google-apple-or-facebook) ## Need something that isn't here? Webhooks and API keys connect NextUp Walk-in to almost anything. Step-by-step setup is in the [Help Center](https://nextupwalkin.com/help/integrations-api), and you can [tell us](https://nextupwalkin.com/contact) which integration you'd use next. --- # Walk-in Waitlist for Small Business, $29/mo | NextUp Walk-in Source: https://nextupwalkin.com/pricing > Free for 1 location and 50 check-ins a month. Walk-in is $29 a month for your first location ($19 each after); Pro, $59, adds appointments. 14-day trial. # Walk-in waitlist pricing Walk-in runs your line. Pro adds appointments, memberships, commissions and payroll. Restaurant adds your floor. Priced per location, with no setup fees and no contract. Switch or cancel any time. **Free** for one small line: 1 location, 1 team member, 50 check-ins a month, every app, no card.[Start on the Free plan](https://nextupwalkin.com/signup?plan=free) ## Walk-in Start here for walk-ins Everything for a walk-in line: queue, screens, clients and payments. $29/month Your first location + $19/month for each extra location 3 team members included per location + $10/month for each extra team member [Start your free trial](https://nextupwalkin.com/signup) - Walk-in line with live waits, by QR code or link - Staff screen, TV display and door tablet - Client profiles, history and notes - Rebooking reminder emails - Checkout: cash, pay links, saved cards and card readers - Tips tracked for each person, ready for team pay statements - Insights, retention and Google reviews - An accountant package: every report for any month, quarter or year in one download - Best time to come today, each person’s own wait, wait alerts and moving to a shorter line - Family tickets and customer screens in English and six other languages - Station button, team member pages, licences and insurance, and a cleaning log - A website built from your account, with a .nextupshops.com address ($19 a month per business) - A photo gallery of your work, offline-safe staff screen, split bills and a close-out - A weekly “This week, try” summary and a first-visit certificate - A TV with a call-up spotlight, accessible call-ups and rotating content - Lookbook: photos on your services that customers pick from when they join (300 photos per location; Pro 1,500) - Apple Maps and Yelp steps, and a read-only link for ChatGPT, Claude and other AI assistants - Apps for Android, Apple TV, Roku and Fire TV (iPhone app coming soon) - Team sign-ins, passkeys, security, webhooks and API ## Pro For shops that book as well as take walk-ins, sell memberships and run commissions and payroll. $59/month Your first location + $39/month for each extra location 3 team members included per location + $10/month for each extra team member [Start your free trial](https://nextupwalkin.com/signup?plan=pro) - **Everything in Walk-in, plus** - Appointments and online booking, with reminders and calendar sync - Deposits and no-show fees - Memberships and prepaid packages - Gift cards, store credit and loyalty punch cards - Commissions, payroll export and the time clock - Tip pools and cash advances - Booth and suite rent, collected for you - Email campaigns, a one-time email list import and flash sales - Visit photos with “Last time” on the staff screen, and one-tap rebook - Overdue regulars, loyalty streaks and tiers, and client referrals - Team goals, and a suggested team on duty for the week - Ask about your business, how you compare, and review themes - Smart “anyone” bookings that use the best free team member - A waitlist for openings, and canceled times offered to the walk-in line - Your team recommends: product picks on a bill - Remove the NextUp app branding: no “Powered by NextUp Walk-in” on your pages or emails ## Restaurant For tables: the walk-in list and everything in Pro, plus your floor. $69/month Your first location + $44/month for each extra location Unlimited team members No charge for extra team members [Start your free trial](https://nextupwalkin.com/signup?plan=restaurant) - **Everything in Pro, plus** - Live drag-and-drop floor plan - Floor plan editor: tables, layout and decorations - QR ordering at every table - Guests order by seat, with notes - Servers take orders on their own sign-in - Stripe payment at the table - Split the bill by seat, evenly, by items or by amount - Pending orders dashboard - Server assignment per table - Move orders between seats - Food and drink sales in your reports, by server - Station View - Unlimited team members ## Free $0/month - 1 location - 1 team member - 50 check-ins a month (resets on the 1st) - Every app: check-in page, Staff Screen, TV Display, door tablet and phone apps - Checkout, tips and client profiles - Rebooking reminder emails - 'Powered by NextUp Walk-in' shown - No card needed to start ### Not on Free - The website builder - API keys and webhooks - AI features - Insights beyond today, and report downloads - Pro and Restaurant features The owner counts as the team member. At 50 check-ins, check-in pauses until the 1st and you're offered an upgrade. A card is taken only at checkout when you upgrade, and your one 14-day trial of every Pro feature starts then. US only. Free's limits can change on 30 days' notice. [Start on Free](https://nextupwalkin.com/signup?plan=free) [Start your 14-day trial](https://nextupwalkin.com/signup) - **Your team.** Walk-in and Pro include 3 team members at every location, counted across your business. Each one after that is $10 a month ($100 a year on yearly billing). Restaurant has no limit. - **14-day free trial** with every Pro feature, whichever plan you pick. A card is needed to start, but nothing is charged until the trial ends, when the plan is charged unless you cancel first. ### [Coming from another booking app?](https://nextupwalkin.com/switching) First month free with code SWITCH on monthly billing. - Code SWITCH - Import clients yourself [How switching works](https://nextupwalkin.com/switching) [Step-by-step guides](https://nextupwalkin.com/switching#guides) ### [Refer a business](https://nextupwalkin.com/referrals) Their first paid month is free on monthly billing. - Up to a month free for you - Up to 12 a year [How referrals work](https://nextupwalkin.com/referrals) [Client referrals (Pro)](https://nextupwalkin.com/product#loyalty) Not ready for a trial? [Try the demo](https://nextupwalkin.com/try-demo), a shop that is already set up, with no sign-up and no card. ## What's in each plan Tap or hover a card for the details. ### In every paid plan Free has every app (check-in page, Staff Screen, TV Display, door tablet and phone apps), checkout, tips, client profiles and rebooking reminders too, within its limits. - The lineUnlimited visits Your price is per location, not per customer. A quiet Tuesday and a packed Saturday cost the same. - Customers join by scanning your QR code, with no app and no account - A name is all they need; phone and email are optional - Set a limit on how many can wait at once (1 to 500), or leave it open - Customers can say if they’re waiting inside, outside or in their car, and staff see it on the ticket - Live everywhereSix screens, one live line Everyone sees the same line, updated the moment someone joins or is called. Call the next person once and every screen follows. - Customer phone: their place in line and a live wait, so they can step out - TV: who is being called, who is next, the wait and a code to join, with a chime - Door Tablet: customers type their name in; the screen resets for the next person - Staff Screen: call, start and finish visits; opens with the location's PIN - Queue Status: a public link to your live wait, to share before anyone leaves home - Station Screen: a private screen for each team member that finishes one client and calls the next (not for restaurants) - Run it all from the owner dashboard: locations, team, services, branding and Insights [See the product](https://nextupwalkin.com/product) - KL**Kim Lee**(555) 010-0142 · 12 visits Last visit**3 weeks ago, with Marco**Usual**Skin fade, beard trim** Note: prefers a #2 on the sides ClientsKnow every regular A profile builds itself when someone checks in with a phone number (unless they ask not to be kept), and repeat visits are matched automatically. - Visit history, contact details, birthday, tags, photo and private staff notes - Formula notes for color and treatments - A reliability tier from their visits and no-shows - A Retention page of who hasn't been back - Add a client by hand, or import up to 50,000 from a spreadsheet or contacts file - Clients you add or import get no texts or campaigns until they check in and agree (the one-time Pro email list import sends a welcome email with an unsubscribe link first) - CheckoutTake payment when the visit is done Check out a visit and take payment in cash, by a pay link or QR code the customer pays on their phone, with their saved card, or on a Stripe card reader at the counter. - A Stripe card reader at the counter (S700, or a WisePOS E you already have), or an M2 paired to a phone in the NextUp app - Tips added at checkout go to whoever earned them - Stripe's own fee, plus NextUp Walk-in's 0.5% card fee: never on tips, at most $1 a payment - Cash and gift-card redemptions carry no fee - Branded receipts by email, with a PDF to download or print [Processing fees](https://nextupwalkin.com/pricing#processing-fees) - Team payTips and team pay Card tips land in your own Stripe account with only Stripe's fee taken out (NextUp Walk-in's card fee never touches a tip), and show on each person's statement for you to pay. - A pay ledger in Excel, with every fee shown - Commission splits and assistants come with Pro [Processing fees](https://nextupwalkin.com/pricing#processing-fees) - ReportsInsights on every visit See how the line really runs: how many came, how long they waited, when you are busiest, and how close each quoted wait came to the real one. - Walk-ins, served, average wait, no-shows and rating, against the last period - A heat map of your busiest hours and days - 7, 30 or 90 days or a custom range, for one location or all of them - Every visit exports to Excel, and a summary email arrives every Monday with up to three "This week, try" actions [See the feature page](https://nextupwalkin.com/features/insights) - How was your visit with Marcus? ★★★★★ Leave a Google review ReviewsRatings and Google reviews Once a visit is done, the customer is asked for a private 1–5 star rating. Everyone who rates is offered your Google review link: no review gating. - Low ratings come with a private comment, just for you - A Feedback page with every rating, by team member and service - Nothing is ever posted for you [See the feature page](https://nextupwalkin.com/features/reviews-and-feedback) - RetentionRebooking reminders Choose when a client is due back, from 7 to 365 days, and NextUp Walk-in emails them a reminder in your words. If they've already been back, it isn't sent. - Set per location - Only to clients who left an email and agreed to hear from you - Once per visit, with an unsubscribe link - Your team3 team members per location, included Every Walk-in and Pro location includes 3 team members, counted across your whole business. Each one after that is $10 a month ($100 a year on yearly billing). Restaurant includes unlimited team members. - Two locations include six team members, three include nine, and so on - Add or remove someone and the bill follows, prorated - Three access levels: owner, manager and staff - Team members can have their own sign-in for their book, clients, pay and schedule - The shared Staff Screen opens with one PIN per location - Every theme, with your own accent color Your brandEvery customer screen looks like you Pick a theme, set your accent color and fonts, and add your logo. Every customer screen updates the moment you save. - 14 themes: 7 light and 7 dark - 58 heading fonts, a body font and sizes you can adjust - Your accent color, checked for contrast so text stays readable - On the Check-in Page, TV, Door Tablet, status page and emails (and the booking page on Pro) - A small “Powered by NextUp Walk-in” line shows on Walk-in; Pro can remove it - Main St Barbers ~15 min 3 people waiting Join the line → Your websiteA live wait on your website Paste one line into your site and visitors see whether you are open, about how long the wait is, and a button to join the line, in your colors. - Works in Squarespace, Wix, Webflow and WordPress - Updates live, and visitors need no account - Copy the snippet from your Locations page [See the feature page](https://nextupwalkin.com/features/website-widget) - Your websiteA website built from your account Every business on a paid plan gets a draft website with an address ending .nextupshops.com. It shows your live wait, services and prices, team and hours straight from your account, so it stays up to date on its own. Nothing goes live until you press Publish. - A gallery of style kits, your choice of fonts, a layout for every section, ready-made pages (Locations, Team, Services, Contact, Gallery) and up to 20 pages - A search title and description for each page, a sitemap, and Google Search Console verification - Up to 2 of your own domains with automatic https; the booking times block needs Pro - $19 a month ($190 a year) per business, all locations included - NotificationsWeb Push notifications After joining, customers can allow notifications in their browser. When it's their turn, they get one, even with the page closed. - No app to install - Works on its own, with nothing else to set up - Apps · iPhone, iPad, LG and Samsung apps coming soonNextUp apps for phones and TVs The dashboard and Staff Screen as an app, a client app in your colors for the regulars you invite, and the waiting-room display as a native TV app. Everything also runs in a browser. - Push notifications for you and your team in the NextUp app (Android now, iPhone coming soon) - Clients join, message your team (and book, on Pro), from your own app link - Apple TV, Roku and Fire TV apps pair with a short code from your dashboard - Joining the line never needs an app - The lineWaits customers can plan around The Check-in Page does more than quote a number: it shows the best time to come today, each team member’s own wait, and lets customers ask to hear when the wait is shorter. - Best time to come today: the lowest expected wait by quarter-hour, from the same weekday over 8 weeks and the live line - When customers choose a team member, each one’s own wait, plus First available - A "Tell me when the wait is shorter" alert when the wait is over 10 minutes (by email) - Call-time ranges ("called in about 15–25 min") from your real service times - When a sister location’s wait is much shorter, customers are offered a move there; never automatic - The lineFamily and group tickets One check-in for a parent and the kids, or a group of friends. Each person gets their own place and their own service. - Add up to 5 people on one ticket - Every type except restaurants, which keep party size for a table - Customers say where they’re waiting: inside, outside or in their car - For customersRead it in their language Customer screens come in English, Spanish, Vietnamese, Korean, Portuguese (Brazil), Haitian Creole and Simplified Chinese. - The non-English languages are machine-drafted; tell us what to fix - An "Includes" list under each service, wherever customers pick it - On the floorA hands-free "Done, next" button Give each team member a secret link to open on a cheap phone or tablet at their station. One tap finishes the current client and calls the next. - One link per team member, shown once as a URL and a QR code - No sign-in or PIN to type with gloves on - Not for restaurants - Your teamA page for each team member Every team member with a booking handle gets a public page: their photo, their role in your business’s own words, their services with prices, and the live wait or a way to book. - Share it from their Instagram or business card - Appointments to book on it need Pro - Licences and insurance per person, with expiry reminders - ComplianceLicences, insurance and a cleaning log Keep each team member’s licences and insurance with expiry reminders, and tick off a per-location cleaning checklist each shift. Both start from a list for your type of business. - Licence types for all 16 kinds of business - A starter cleaning checklist per business type, printable for the wall or an inspector - Ticked off per shift, with who did it and when - CheckoutUnpaid bills, walkouts and close-out Mark a visit "left without paying" and it follows the client to their next check-in. At closing time, the close-out shows who didn’t pay, money in by method and the difference against your count. - An Unpaid tab with Collect; one payment covers today’s bill and earlier unpaid ones - Splitting a bill takes three steps, with one tip per bill - A difference needs a reason before you close - ClientsLookbook: pick a look when you join Add photos to the services you already list, in sections, with a sold-out mark. Customers pick a look on the join form, your team sees it on their ticket, and the TV can show your styles between calls. - Up to 12 photos per item; 300 photos per location on Walk-in, 1,500 on Pro - Named for your trade, like Flash & Portfolio for tattoo studios or Specials for restaurants - The pick is a note for your team: it does not change the service or the wait [See the feature page](https://nextupwalkin.com/features/lookbook) - ClientsA certificate for a first visit Tick "First ever visit" and the client gets a printable, shareable certificate with your logo, their first name and the date. - In the business type’s own words, like "First haircut" - Every plan - In the waiting roomCall-up spotlight and accessible call-ups Turn on a full-screen "You're up!" with the client’s first name, their team member’s photo and a chime. Between calls the TV can rotate the wait, flash sales (Pro), your Lookbook styles, recent 4–5 star reviews and, on the web TV, the best time to visit. - Spoken call-ups in English or Spanish, and a large-text, high-contrast view, on the web TV - The spotlight, chime and rotating wait, sales and review cards are also on the Apple TV and Roku apps - Reviews show only when public reviews are on - Getting foundAI assistants can find your wait Assistants that support MCP, like ChatGPT and Claude, can look up your business, its live wait, services and hours, and send the customer to check in or book. It is read-only and needs no sign-in. - Copy-ready steps to add check-in or booking to your Apple Maps place card and Yelp page - Nothing for you to install or switch on - SecuritySecurity on every plan The same protection whether you have one location or ten. Nothing to buy and nothing to switch on first. - Two-factor authentication with any authenticator app, plus recovery codes - Passkeys on the website: sign in with Face ID, a fingerprint or your device PIN, which counts as both factors (not yet in the phone apps) - Owner and manager roles, enforced on the server - An audit trail of who changed what, kept for 3 years - Encrypted in transit (TLS 1.2+) and encrypted backups every 6 hours [How we do it](https://nextupwalkin.com/security) - GrowingAdd a location in a minute Each new location is $19 a month on Walk-in, $39 on Pro or $44 on Restaurant, charged only for what's left of the current cycle. - Each location has its own line, screens, QR code and settings - Each Walk-in or Pro location adds 3 more included team members - Remove a location and your bill goes down - Each location after the first costs less than the first - BillingCancel in a couple of clicks No phone call, no email, no contract. Cancel from Manage billing and keep full access until the period ends. - Only owners can change the subscription - Afterwards the business moves to the Free plan: nothing is deleted, one location keeps taking up to 50 check-ins a month, and the rest is kept and paused until you subscribe again ### Added in the Pro and Restaurant plans - AppointmentsAppointments beside the walk-in line Customers pick a service, a person (or anyone) and an open time from your Check-in Page. Booked visits count in the walk-in wait, so quotes stay honest. - Reminders 24 hours and 1 hour before - Customers reschedule or cancel themselves, up to 2 hours before - Hours and time off per person, and Google Calendar if they connect it - Repeating visits: weekly, every two weeks or monthly - A canceled time goes to the first walk-in it fits, and a waitlist for openings tells people when a full day frees up [See the feature page](https://nextupwalkin.com/features/calendar-and-online-booking) - AppointmentsNo-show protection Ask for a card on file or a deposit when someone books. If they don’t show, staff can charge your no-show fee from the appointment. It’s never automatic. - Deposits are refunded on their own if they cancel before your cutoff - Customers see the deposit and the cutoff before they pay - Paid by card: Stripe's fee and NextUp Walk-in's 0.5% card fee (at most $1) come out of each payment [See the feature page](https://nextupwalkin.com/features/no-show-protection) - Cut Club$45/month - 2 haircuts every month - 10% off other services Join Recurring revenueMemberships and packages Sell a monthly or yearly plan with visits, a discount, or both. Customers sign up from your own memberships page and are billed automatically. - Member discounts apply at checkout by phone number - A shareable link and a printable QR code for your sign-up page - Prepaid packages, like 10 haircuts, are redeemed one visit at a time - Paid by card: Stripe's fee and NextUp Walk-in's 0.5% card fee (at most $1) come out of each payment [See the feature page](https://nextupwalkin.com/features/memberships-and-packages) - Skin fade$40.00 Beard trim$15.00 Gift card ··7F3K−$50.00 Due$5.00 Gift cardsGift cards, redeemed at checkout Create a gift card with a balance and a code, then apply it at checkout. Any amount left stays on the card for next time. - Codes are made for you (8 characters), or set your own - Add a recipient, a note and an expiry date if you like - Pay part of a bill with a card and the rest any other way - Every card keeps a history of what it paid for [See the feature page](https://nextupwalkin.com/features/gift-cards) - LoyaltyA punch card they never lose A punch card in your accent color, fonts and logo, tied to the customer’s phone number. Nothing to print and nothing for them to install. - You choose the goal, the reward and the icon stamped in every slot - Stamp every finished visit automatically, or only when staff tap + Stamp - Customers see their card when they check in and on their spot in line - At the goal, staff see Redeem reward and the card starts again [See the feature page](https://nextupwalkin.com/features/loyalty) - MarketingEmail campaigns Win back clients who have drifted, thank your regulars, or announce something new, to customers who ticked "Stay in the loop" when they checked in. - Audiences: recent, lapsed, regulars, birthdays this month or a tag - Ready-made templates for your industry, or three drafts written for you - A live phone and desktop preview, and a test send to yourself - Send now or schedule it; every email has your postal address and an unsubscribe link - Plus a one-time import of clients seen in the last 12 months, each welcomed with an unsubscribe link first [See the feature page](https://nextupwalkin.com/features/offer-codes) - Flash sale · today until 6 PMHaircut$35**$28** Beard trim$20**$15** PromotionsFlash sales Fill a quiet afternoon: the sale price shows on your booking page next to the original, with no coupon codes to hand out. - All services or the ones you pick - Schedule it ahead; it starts and ends on its own - 50 ready-made sales to start from, or save your own - Comes off at checkout automatically, walk-ins included [See the feature page](https://nextupwalkin.com/features/flash-sales) - Team payCommissions, worked out for you Set a percentage or a flat amount per service for each person, with higher tiers as their revenue grows. - A different rate for a person on a particular service - A report of revenue, tips and what each person is owed - Refunds come off first; no-shows never count - Statements as branded PDFs or Excel, and each person sees their own [See the feature page](https://nextupwalkin.com/features/commissions-and-tip-pools) - NameHoursComm.Tips Sofia R.38.5$1,142$386 Marco D.31.0$918$297 Ines K.24.25$640$212 PayrollTime clock and payroll export The staff screen's On duty switch records each shift. At pay time, export hours, commission, tips, cash tips and advances in your payroll provider's format. - Gusto, RUN Powered by ADP, ADP Workforce Now or QuickBooks Payroll - Checks before you export: missing IDs, open shifts, unsent tips - Shifts left open are closed at closing time and flagged - Every edit to a shift is logged, before and after [See the feature page](https://nextupwalkin.com/features/time-clock) - Tip pool, by hours**$420** Sofia $172Marco $139Ines $109 TipsTip pools and advances Pool tips for the period and split them fairly, and give an advance that comes back on its own. - Pools weekly, every two weeks, twice a month or monthly - Review the shares, or they go on the statements on their own 3 days after the period - Advances taken off the person's statement or payroll, never from their tips [See the feature page](https://nextupwalkin.com/features/commissions-and-tip-pools) - Booth rentBooth and suite rent, collected for you Set each renter's rent and schedule, and NextUp Walk-in collects it: from what their customers paid them online first, then by card or bank. - Rent weekly, every two weeks or monthly - Owed rent: charge it, carry it over, waive it or mark it paid - No NextUp Walk-in card fee on rent; Stripe's fee applies when it's paid by card or bank [Processing fees](https://nextupwalkin.com/pricing#processing-fees) - RetentionBring regulars back, one tap See clients past their own usual gap with nothing booked, most overdue first, and reach out in a tap. At checkout, Book their next visit offers the three open times nearest the client’s rhythm. - Not for restaurants or service counters - Booking the next visit is for types that take appointments - Smart "anyone" bookings can place an "anyone" appointment with the best free team member (an owner switch per location, off by default) - LoyaltyStreaks, tiers and client referrals Reward clients who come back on schedule with streaks and tiers on top of the punch card. Turn on client referrals and a friend’s first visit earns them a discount and the referrer store credit. - Referrals are off until you turn them on and fund them yourself; the default is $5 off and $5 store credit - A yearly cap per referrer [See the feature page](https://nextupwalkin.com/features/client-referrals) - ClientsVisit photos and "Last time" Add up to three photos and a note to a visit from the Staff Screen. When that client is called next time, their last visit is on screen. - Works for every business type: a cut, a colour, a tune-up, a groom - Clients can see their own visit photos - InsightsOwner insights that suggest what to do Ask a plain-language question about your own numbers. Compare your median wait, no-show rate, rebook rate and average ticket with businesses of your type and size. See how many people to have on each open hour, and the themes in your reviews. - Ask about your business answers questions from your own data, for owners and managers - How you compare uses the last 90 days against businesses of the same type and size - Suggested team on duty: people needed per open hour for the next 7 days, on the Hours page - Review themes: top praise and complaints from 90 days of feedback, with a suggested reply per comment [See the feature page](https://nextupwalkin.com/features/insights#ask) - Team payTeam goals Set monthly targets for each team member, like visits, average ticket, product sales or review rating, and choose whether the team sees a leaderboard. - Progress comes from your real visits - Off until an owner turns it on ## Estimate your cost Pick a plan, then set your locations and your team. Number of locations 1 location Team members, across every location 4 team members NextUp Walk-inWalk-in $39/month - Walk-in, 1 location**$29** - 1 more team member × $10**$10** Switch to NextUp Walk-in and save up to **$480** a year* The same setup, priced elsewhere - Typical booking appStarter, billed yearlyabout **$50**/monthSave about $11/mo with us* - Typical salon suiteStarterabout **$79**/monthSave about $40/mo with us* - Typical POS add-onPlusabout **$49**/monthSave about $10/mo with us* *Estimates, our best effort at a fair comparison: their published prices for 1 location and 4 team members, checked October 2026. Not a quote; their actual pricing can differ, so check with them. Subscription only; card fees not included. [Compare apps](https://nextupwalkin.com/compare) ## Payment processing fees, in plain numbers When customers pay by card through NextUp Walk-in (a pay link, a saved card, a card reader, a deposit or a table bill), Stripe processes the payment and charges its own fee, with nothing added to it. NextUp Walk-in adds a small card fee of its own, never on tips. Card payments through NextUp Walk-in are also screened for fraud with Stripe Radar — fraud prevention included in the platform, with no separate tool to buy or switch on. 0.5%NextUp Walk-in's card fee ### Small, capped at $1, and never on tips. On top of Stripe's fee, NextUp Walk-in keeps 0.5% of each card payment, never more than $1, however big the bill. Tips carry only Stripe's processing fee. Cash, gift-card redemptions and booth rent carry no NextUp Walk-in fee. ### Capped at $1 On top of Stripe's processing fee, NextUp Walk-in's fee is 0.5% of a card payment, never more than one dollar ($1). A $200 service and a $2,000 package carry the same $1 NextUp Walk-in fee. ### Tips stay yours NextUp Walk-in never charges a fee on tips. Only Stripe's processing fee applies, and you choose whether the tip or the business covers it. ### Not on everything Cash, gift-card redemptions, store credit you spend and booth rent carry no NextUp Walk-in fee. It only ever applies to card payments. ### No booking fee Your clients pay no booking fee to book with you online. What happensFeeWho pays it **Card payment**A US card, online or saved: tips, bills, deposits, no-show fees, memberships, rent2.9% + 30¢Comes out of the payment. On tips, you choose: the tip or the business. **Card on a Stripe card reader**Tapped, dipped or swiped at the counter or on the M2 in the NextUp app2.7% + 5¢Comes out of the payment **Card issued outside the US**Stripe adds 1.5% to its card fee. NextUp Walk-in's fee doesn't change+ 1.5%Comes out of the payment **NextUp Walk-in's card fee**On card payments you take through NextUp Walk-in. Never on tips, cash, gift cards or rent0.5%, at most $1Comes out of the payment, not the tip **Rent paid from a US bank account**Lower than a card; takes a few days to clear0.8%, at most $5Comes out of the rent **Rent taken off a renter's statement**Taken off what the business owes the renterNo fee— **A refund**Stripe keeps its original fee; NextUp Walk-in's fee on the refunded part is returnedStripe's fee keptThe business **A dispute (chargeback)**When a customer disputes a charge with their bank$15The business A $20 tip by card**$19.12 to your team member**Stripe's fee: $0.88. No NextUp Walk-in fee on tips, and the full $20 if the business covers tip fees. A $50 deposit by card**$48.00 to you**Stripe's fee: $1.75, plus NextUp Walk-in's 0.5%: 25¢ A $300 bill by card**$290.00 to you**Stripe's fee: $9.00, plus NextUp Walk-in's fee: $1 (the cap) $1,400 monthly rent by bank**$1,395 to you**Stripe's fee: $5 (the cap). No NextUp Walk-in fee on rent Stripe's standard US rates as of October 2026. Stripe sets these rates and can change them; the current ones are at [stripe.com/pricing](https://stripe.com/pricing). Every fee, Stripe's and NextUp Walk-in's, shows on your payout records and exports. These fees apply only to payments you take through NextUp Walk-in, online or at the counter. Money you take another way, like cash, your own card machine, or Venmo or Cash App sent straight to you, never passes through NextUp Walk-in, so nothing comes out of it for us or Stripe. ## Billing questions Is there really a free trial? Yes — 14 days, with every Pro feature, whichever plan you pick, once per business. A card is needed to start, but nothing is charged until the trial ends, when the plan is charged unless you cancel first. If you cancel before then, you are not billed. Or [start on Free](https://nextupwalkin.com/signup?plan=free) with no card: 1 location, 1 team member and 50 check-ins a month. What is the difference between Walk-in, Pro and Restaurant? Walk-in has everything for running a walk-in line: the queue, the staff screen, the TV and door tablet, client profiles, rebooking reminder emails (on every plan, Free included), checkout and card payments, tips and team pay statements, insights and reviews, wait forecasts, family tickets, customer screens in six more languages, team member pages, licences and a cleaning log. Pro adds appointments and online booking, deposits and no-show fees, memberships and packages, gift cards, store credit, loyalty punch cards, commissions, payroll and the time clock, tip pools, booth rent, cash advances, email campaigns with a one-time email list import, automated win-back and no-show follow-up journey emails, flash sales, visit photos, one-tap rebook, overdue regulars, loyalty tiers, client referrals, team goals, how you compare, a suggested team on duty, review themes, Ask about your business and smart “anyone” bookings. Restaurant has everything in Pro, plus the floor plan, QR ordering and payment at the table, with no limit on team members. How do team members count? On Walk-in and Pro, every location includes 3 team members, counted across your whole business: two locations include 6, three include 9. Each team member after that is $10 a month, or $100 a year on yearly billing. Add or remove someone and your bill follows, prorated. Restaurant has no limit and no charge for team members. Does NextUp Walk-in take a cut of my payments? A small, capped one. On each card payment you take through NextUp Walk-in, Stripe charges its own processing fee, with nothing added to it, and NextUp Walk-in's card fee is 0.5%, at most $1 a payment. It is never charged on tips, cash, gift-card redemptions, store credit spent or booth rent. What happens if my trial or subscription lapses? Your business moves to the Free plan. Nothing is deleted: one location keeps taking up to 50 check-ins a month with one team member, and everything above Free's limits (other locations, team members, texts and Pro features) is kept and paused until you subscribe again. If a renewal payment fails, everything keeps working for 7 days while you update your card. Can I add locations later? Yes, any time. New locations are billed at your plan's rate for each additional location and prorated for the time left in your billing cycle. Can I switch plans? Yes, any time, from Billing. The change takes effect straight away and is prorated: an upgrade is charged the difference for the rest of the billing period, and a downgrade leaves a credit for the unused part on your next invoice. Moving from Pro to Walk-in keeps what's already under way: booked appointments go ahead, members keep their memberships, gift card balances can still be spent and rent agreements carry on. You just can't set up new ones. I'm switching from another app. Is there a deal? Yes. Enter the code SWITCH on the checkout page where you add your card, on monthly billing, and your first paid month (after the free trial) is free. Coming from any other booking app, import your client list yourself in a few minutes. You see every row before it saves, and you can undo it for 7 days. Questions? Email [support@nextupwalkin.com](mailto:support@nextupwalkin.com). How do referrals work? Copy your referral link from Billing and send it to another business. When they sign up through it, their first paid month is free on monthly billing. You get a credit worth one month of your plan, up to the amount of their first payment, once they start paying, for up to 12 referrals a year. How do I cancel? Cancel any time from your billing portal, powered by Stripe. There's no phone call or email required. What uptime does NextUp Walk-in commit to? A 99% monthly uptime target for signing in, joining a line and running the queue, set in the Terms of Service, with a credit on that month's subscription when a month falls short. [How the line keeps running on a busy day](https://nextupwalkin.com/blog/walk-in-line-reliability-saturday). Is it cheaper with lots of locations? Yes: each location after your first costs less, $19 a month on Walk-in, $39 on Pro or $44 on Restaurant, and that rate holds however many you add, with no volume tiers to negotiate. Add up to 50 yourself from your dashboard; for more, email [support@nextupwalkin.com](mailto:support@nextupwalkin.com) and we'll raise your limit. Opening several at once? We'll help you set them up. ## What owners say - We have a lot of barbers in the shop, and with a paper clipboard nobody could keep track of who was next or how long the wait really was. People would walk in, see the clipboard and a room full of people, and a lot of them, parents with kids especially, would figure it was going to take forever and walk right back out. And when someone asked a barber how long it would be, that barber often didn't know, so we'd give the wrong answer and lose them anyway. Now they check in on the kiosk, look up at the TV, or scan the QR code on our front window before they even walk in. Everybody can see where they stand. It finally feels like a modern shop. **Trinidad Corrales**Owner, Fade Factor, Jacksonville NCTrinidad earns money from NextUp Walk-in.[Read the full story](https://nextupwalkin.com/customers/fade-factor) ## How much are abandoned visits costing you? Some people who join a walk-in line are never served. They cancel, or the wait runs out. Enter your weekly visits, your walk-out rate and your average ticket. Your shop Weekly walk-ins150 Per location, across all days. A busy barbershop might see 150–300. Walk-out rate10% Example: 10%, change to match your shop. The share of people who join and are never served. Average service price$35 Haircut, nail set, oil change, grooming session, etc. Number of locations1 NextUp Walk-in is $29/mo for the first, $19/mo each additional, with 3 team members included at each. JOINED VISITS NEVER SERVED $27,300 About 780 joined visits a year, at 10%, times your ticket. This is not recovered revenue. NextUp Walk-in, per year$348 [Start your free trial](https://nextupwalkin.com/signup)Every Pro feature in the trial. A few minutes to put the first location online. The walk-out rate is yours to set: the example is not a measured figure. People who never join are outside it. The result is an estimate from your inputs, not recovered revenue. [Full calculator →](https://nextupwalkin.com/tools/walk-out-calculator) ## Give your customers their time back. 14 days free, with every Pro feature. [Start your free trial](https://nextupwalkin.com/signup) [Get set up with us](https://nextupwalkin.com/contact?topic=setup) --- # Walk-in Queue: QR Check-in, TV & Kiosk | NextUp Walk-in Source: https://nextupwalkin.com/product > Tour the queue, TV, appointments, waivers, health records, loyalty and reviews. Customers join from their phone. No app required. # Walk-in queue system: QR check-in and a TV Display Customers join the line from their phone — by scanning the QR code at your door, or tapping the link in your Instagram bio or on your website before they've even left home, and watch their place live until it's their turn. Your team does not stop a service to take a name. Six screens, one live line, and the shop around it: client records, appointments, loyalty, booth rent and payouts, and the numbers. In a browser, or in the NextUp apps for Android, Apple TV, Roku and Fire TV. Here's exactly what you get. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) - For customersJoin from their own phone Customers scan your QR code or open your link and join in the browser. They see their place in line and a live wait, so they can step out and come back. - No app and no account - A name is all they need; phone and email are optional - In the waiting roomThe TV Display Who's being called, who's next, the current wait and a code to join, updating live for everyone in the room. - Runs in the Apple TV, Roku and Fire TV apps, or a TV browser - Shows a first name and last initial, never a full name - At the doorA check-in tablet by the door For customers who'd rather not use their phone: they tap their name in and join the same line as everyone else. - The same check-in as the QR code - Any tablet with a browser - On the floorThe Staff Screen Where your team runs the line: call the next person, start and finish visits, and see who's waiting for whom. - Opens with the location's PIN - One tap to call the next customer - Before they leave homeA public link to your live wait A page with your current wait and line length that anyone can open without signing in. Post it on Instagram, Google or your site, and customers join from it. - Opens at your link plus /queue - Shows the same wait as the TV - At each chairOne private screen per team member A phone or tablet at their station shows who they are serving and who is next for them. One big button finishes the client and calls the next. - A private link and QR code for each person - Not for restaurants Short on time? Start with the [feature index](https://nextupwalkin.com/features) — one-line summaries of everything below — then come back here for the full tour of the part you care about: [the line](https://nextupwalkin.com/product#tour), [clients](https://nextupwalkin.com/product#client-profiles), [money](https://nextupwalkin.com/product#payouts) or [marketing](https://nextupwalkin.com/product#marketing). ## Watch the walkthrough Every screen on a real line: the phone, the TV, the Door Tablet, the Staff Screen and the dashboard. [Try a demo](https://nextupwalkin.com/try-demo)A shop that is already set up. No sign-up and no card.Read the transcript Barbershops. Tattoo studios. Nail salons. Auto shops. When walk-ins pile up, nobody knows how long they'll wait. NextUp Walk-in fixes that. Customers scan a code and join your line from their own phone. No app to download, and no account to make. They see their place and a live wait, so they can step out, and come back when it's their turn. The TV in your shop updates the moment anything changes, with who's up next, and a code to join. Your team runs the line from one screen. Call the next person, start their visit, and finish up, with a tap. A tablet by the door checks in anyone who'd rather not use their phone. It's the same line, so nobody gets skipped. Customers can switch to Spanish with one tap, on their phone, and on the tablet at the door. Start your services from a list made for your trade, and NextUp Walk-in uses their times to keep every wait honest. Customers pick what they're coming in for, and who they'd like, so your team knows before they sit down. On Pro, clients book online too. They choose a service, who they'd like, and a time that's free. Appointments land on your calendar, and on the staff screen, right beside today's walk-ins. From your dashboard, you see who's waiting, who's being served, and how today is going. Insights show your busiest days and hours, your average wait, and how many people you served, compared with last month. After each visit, customers rate how it went, and get your Google review link. Every rating and comment lands here, and you can reply. Add your team in seconds, and give each person their own sign-in for their clients, schedule, and earnings. On Pro, NextUp Walk-in adds up hours, commission and tips, and makes the import file for Gusto, ADP, or QuickBooks payroll. Make it yours. Pick a look, your colors and fonts, and your logo. Every screen wears your brand, whatever your trade. Your own client app is on Android now, and coming soon to iPhone. Clients join your line, book their next visit on Pro, and get messages from you, all in one place. Pair any smart TV with a web browser by typing the short code it shows into your dashboard, or get the NextUp app on Apple TV, Roku or Fire TV. A setup guide walks you through your hours, team, QR code, and screens, so you can be taking walk-ins today. Walk-in is twenty-nine dollars a month, and Pro is fifty-nine, for your first location. Join our live demo line at nextupwalkin.com/demo, and start your fourteen-day free trial. ## Try it yourself Pick your kind of business below. Every screen updates to match. Showing **Bella Napoli**, a restaurant. Your own logo, colors and fonts replace theirs. Their look, from the Branding page: Cormorant Garamond headings, Lato text, Sage theme On the TV in your waiting areaWho's being called and who's ready for them, who's next, the wait and the local weather, and names said out loud if you like. The NextUp app on Apple TV, Roku or Fire TV, or a streaming stick's browser, connected with a short code. Now Calling Martinez P. **Sofia**is ready for you Up Next - 1Kim L. ~16 min - 2Patel A. ~22 min - 3Nguyen T. ~28 min Current Wait ~22 min Scan to join the line 4 PM73° 5 PM71° 6 PM68° Sound onNextUp LLC On your customer's phoneTheir place in line, what they're in for and who they're waiting for, updating live. No app required.9:41 MessagesNextUp Walk-in: Bella Napoli: You're up! Reply Y if on your way or N if you can't make it. Your spot#2About **16 min**· around 3:40 PM1 person ahead of you Your visitTagliatelle al ragù$22About 25 min**$22** This page updates live. Feel free to step out. In line as Patel A. · waiting for **Marco**Leave the line Bella Napoli Patel A. You're up!Head to the front now. Running late?Let Bella Napoli know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it On a tablet at your doorFor walk-ins without a phone: they pick what they're in for and who they'd like, or take whoever's free.Bella Napoli4 waiting · about 22 min What would you like? (optional)**Margherita pizza**20 min$18**Tagliatelle al ragù**25 min$221 item · 20 min · $18First nameLast nameFirst nameSmithMobile number (optional)(910) 555-1234Who would you like?Any**First available**Usually the shortest wait**Sofia**~15 min wait**Marco**~12 min wait**Ines**No waitJoin the line On your team's tablet at the front deskWhoever's free taps their photo to call the next person, then seat and finish with one tap, with live timers, services and "on my way" replies on every row. Logs in with your location's PIN.extUpStaffBella NapoliLive Open for walk-insLog out Who's calling?**Sofia**Next: Kim L.**Marco**Next: Patel A.**Ines**Next: Kim L. Called 1**Martinez P.**Waiting**21:30**called 1 min ago · textedOn the way · about 2 min (replied 0:40 ago) with SofiaMargherita pizza20 min Services Check out Seat Call again Still coming? Back No-show Seated 1**Okafor D.**Seated**12:05** with InesTagliatelle al ragùdone ~3:52 Done Waiting 4~22 min for someone joining now1**Kim L.**Waiting**16:40**Margherita pizza Call Seat 2**Patel A.**Waiting**11:05** wants MarcoTagliatelle al ragù Call Seat 3**Nguyen T.**Waiting**4:12**Tiramisu Call Seat On a link you share, for checking the waitAnyone can open it before driving over: the live wait, how many are waiting, who's being called, and a button to join. Nothing to install or sign in to.~22 min4 waiting NOW CALLINGMartinez P.Kim L. Join the lineThis page is read-only. Join the line to get in. ## Follow one visit, start to finish Five steps, on the real screens. Tap a step, use the arrow keys, or swipe the picture. [The full page on one visit](https://nextupwalkin.com/features/one-visit) Step 1 of 5 ### They scan the code and join A customer scans your QR code or taps your link, picks their services and joins the line. No app, no account. - **QR code or link** Print the code or share your link; works in any phone browser. - **Pick services** Choose services, and a team member if you offer the choice. - **Wait before joining** The current wait, and each person’s own, shown up front. - **Family tickets** Add up to five people on one ticket. - **Their language** English, Spanish and five more, picked on the page. ### Their phone shows their place Their place in line and the wait stay live on their phone, and it tells them the moment it is their turn. - **Live place and wait** Updates on their phone without a refresh. - **Told when it is their turn** A push alert, and the page changes to “you’re up”. - **Where they are waiting** Inside, outside or in the car, shown to your team only. - **Shorter line nearby** Offer a move to another location with a shorter wait. - **Leave anytime** They can step off the line in one tap. ### Your team runs the line The Staff Screen shows who is called, who is in the chair and who is waiting, and calls the next person in a tap. - **Call next in a tap** Called, in the chair and waiting, in one view. - **Live timers** See how long each person has waited or been served. - **Add walk-ins** Put someone on the line from the screen in seconds. - **Family markers** Tickets with several people show as “Family of N”. - **One PIN per location** Shared by the floor; English, Spanish or Vietnamese. ### The TV Display keeps up A TV shows who is being called and who is up next, by first name and last initial only. - **Now calling, up next** Updates live as your team calls people. - **Privacy built in** First name and last initial only. - **Chime on every call** Optional, with spoken names in English or Spanish. - **Large-text view** High contrast and easy to read from the back of the room. - **Your look** Your logo, colors and fonts, with the QR code to join. ### Check out from the same screen When the visit is done, tap Checkout on it, add a tip and take payment in cash. - **Checkout on the visit** Tap Checkout on the visit; no second screen to open. - **Cash and tips** Take cash and add a tip on the same bill. - **Pay link or QR** The customer pays on their phone; no hardware needed. - **Saved card** Charge the card the customer has on file. - **Stripe card readers** S700 at the counter or M2 in the app. 9:41 Fade Room Barbershop **~20 min**1 person waiting What are you getting? (optional)Pick a cut and any extras. We use it to time the wait.AllHaircutsBeard & shave**Haircut**30 min$30**Skin fade**45 min$40**Kids cut (12 and under)**25 min$22**Beard trim**15 min$15**Hot towel**+5 min$5 extUpLive ## Their phone is the waiting room - **Joins with a name**, and a mobile number only if they want one on file. - **Their exact place in line**, updating live as it moves, with no app to download. [How the live spot works](https://nextupwalkin.com/blog/live-spot-in-line-wait-quotes). - **Today's hours** on the Check-in Page, and when you're closed, when you open next. - **An honest estimate**, built from how fast your team is actually moving today, not a guess. - **A notification** if they allow it, from the browser or, in the client app, from the app, so they don't have to keep the page open. - **Who's ready for them**, with a photo, the moment they're called. - **Running late?** They tell you in one tap: 2, 5 or 10 minutes away, or that they can't make it. - **Leaves the line** anytime, right from their phone. - Public screens show only their first name and last initial. 9:41 Fade Room Barbershop **~20 min**1 person waiting What are you getting? (optional)Pick a cut and any extras. We use it to time the wait.AllHaircutsBeard & shave**Haircut**30 min$30**Skin fade**45 min$40**Kids cut (12 and under)**25 min$22**Beard trim**15 min$15**Hot towel**+5 min$5 extUpLive ## One TV, no guesswork at the counter - **Now calling**, in letters big enough to read from across the room, with a big headshot of who's ready for them: "Jordan, you're up. Chris is ready for you." - **A slow, flowing gradient** in your brand color while someone's being called, so the room notices without a buzzer. - **Up next**, by first name and last initial only, each with their own estimate ("~12 min") and the current wait, updated as the line moves. - **Local weather** if you'd like it: now, the next few hours and tomorrow, from the National Weather Service (US locations). - **A QR code** so anyone walking by can join without a trip to the counter. - **Spoken name announcements** — when someone is called, a short chime plays, then their name and team member are read aloud through the TV's own speakers. No buzzer, no shouting across the room. - **Best on [Apple TV 4K](https://www.amazon.com/dp/B0HMX69N2K)**, with the NextUp app for Apple TV. Or plug in a [Roku streaming stick](https://www.amazon.com/dp/B09BKCDXZC) (with the NextUp app for Roku), a [Fire TV Stick 4K Max](https://www.amazon.com/dp/B0BP9SNVH9) (with the NextUp app for Fire TV, or in Amazon Silk) or a [Google TV Streamer](https://www.amazon.com/s?k=Google%20TV%20Streamer) (open it in Chrome). As an Amazon Associate, NextUp Walk-in earns from qualifying purchases. [Recommended TV equipment](https://nextupwalkin.com/equipment#eq-tv) ## Which TV devices work What to plug in today, what's on the way, and what to skip. [The full page on the TV display](https://nextupwalkin.com/features/tv-display) - **Apple TV**With the NextUp app for Apple TV.[Buy on Amazon](https://www.amazon.com/dp/B0HMX69N2K) [Download app](https://apps.apple.com/app/id6818952670) - **Roku**With the NextUp app for Roku.[Buy on Amazon](https://www.amazon.com/dp/B09BKCDXZC) [Download app](https://channelstore.roku.com/details/a81114a3b47d473ddc94e19094c649e4:a615f110d7468d0592dc3488202b187d/nextup-walk-in) - **Fire TV Stick 4K Max**With the NextUp app, or in Amazon Silk.[Buy on Amazon](https://www.amazon.com/dp/B0BP9SNVH9) [Download app](https://www.amazon.com/dp/B0HKQ7TVLX) - **Google TV Streamer**In Chrome.[Buy on Amazon](https://www.amazon.com/s?k=Google%20TV%20Streamer) - **LG and Samsung smart TVs**App coming soon. Until then, plug in a streaming stick. - **Fire TV Stick 4K Select and 2026 Fire TV Stick HD**Vega OS has no web browser. App coming soon; pick a 4K Max for now. Instead [Get an Apple TV 4K](https://www.amazon.com/dp/B0HMX69N2K) [Get a Roku Streaming Stick 4K](https://www.amazon.com/dp/B09BKCDXZC) [Get a Fire TV Stick 4K Max](https://www.amazon.com/dp/B0BP9SNVH9) - **The TV's own browser**Built-in browsers on smart TVs and commercial displays don’t render the TV layout reliably, so the screen often looks broken or barely works. - **Chromecast**It only mirrors a phone, and the picture freezes when the phone sleeps. Instead [Get an Apple TV 4K](https://www.amazon.com/dp/B0HMX69N2K) [Get a Roku Streaming Stick 4K](https://www.amazon.com/dp/B09BKCDXZC) [Get a Fire TV Stick 4K Max](https://www.amazon.com/dp/B0BP9SNVH9) As an Amazon Associate, NextUp Walk-in earns from qualifying purchases. ## A tablet at the door, for walk-ins without a phone - One clear button: join the line. - Asks for a name; a mobile number is optional. - Shows how many are waiting and the current estimate before they commit. - Runs in kiosk mode on any tablet you already own — no special hardware. - The same join as the phone: name, services, and a team member. - A short confirmation with a code to their spot, then the tablet resets for the next person. [Recommended tablets and stands](https://nextupwalkin.com/equipment#eq-tablet) ## Customers pick their services as they join - **Services and add-ons**, chosen on their phone or the Door Tablet, from the menu you set up. - **The time and price add up as they choose**, so nobody's surprised at the counter. - If they ask for someone, the form only offers team members who do what they picked. - Per location: off, optional or required, with a limit per visit, and prices and times shown or hidden. - Your team sees the services on each person's row, and can change them. ## Your service menu, and waits that know it - **Start from suggested services for your trade**, and rename, retime or reprice them before you add them. - Categories and add-ons, with **prices and times per location**, and which of your team does which service. - **Import or export a spreadsheet (CSV).** You see every change before anything is saved. - **Smarter wait estimates:** each location uses the average visit time, or each customer's services plus how long current visits have been going. - Service photos, cropped right in the browser. - **Or keep the menu short.** A list of service types, just a name and a duration, is enough to estimate the wait. ## Everything your team needs, one tap at a time - **Call the next person,** start their visit, finish it, or mark a no-show. - **A live timer on every name**, in minutes and seconds, that turns amber at 15 minutes and red at 30. - **Call again** if they don't come up, with a short cooldown so nobody's called twice by accident. - **Tap to call** the number they gave, right from their row. - **Their services at a glance**, with the total time and when the current visit should wrap up. - Put someone back in their spot, or close the line to new walk-ins, whenever you like. - The team signs in with the location's PIN; owners and managers use their account. ## “Are you still coming?” Answered in one tap - Called someone who hasn't come up? **Tap "Still coming?"** on the staff screen. - Their phone asks them right away, and they answer: **2, 5 or 10 minutes away**, or sorry, they can't make it. - **The answer shows on their row**, so you know whether to wait or call the next person. - Customers who are running late can tell you without being asked. - You can ask the same person again after two minutes, never in a burst. ## How was it? They answer before they leave - **A star rating on their phone**, offered for 24 hours after the visit. One tap, no app, no login. - An optional private note, just for you — not a public review. - **No review gating.** Every customer who rates sees the link to your Google profile, not just the happy ones. - Your **Feedback page** shows the average, the star breakdown, and every comment with the team member and services attached. ## Spot the right person in a busy room - **Customers can add a photo** from their phone, when they join or from their spot in line. It's optional, and you choose which locations offer it. - A selfie or one from their photos, **cropped in a round frame** right on their phone. - **Only your staff see it.** Never on the TV, the Check-in Page, the Door Tablet or to other customers. - **Deleted automatically when the visit ends**, or, for a customer with a saved profile, kept there until they choose Forget me. Your team can take one down at any time. ## Put a face to the name - **Add your team with headshots**, per location, and mark who's working today. - **"Chris is ready for you"** on the TV and on the customer's phone, with Chris's photo, so they know exactly who to walk up to. - On the Staff Screen, each person **taps their own photo** to call their next customer. - **Who asked for whom:** the Staff Screen shows who picked a team member when they joined, and the Provider Queue page counts each person's own line. - The wait estimate counts whoever is working today, so nobody has to update a number when someone calls in sick. ## Let customers choose who serves them - Regulars can ask for **their favorite stylist, tech or groomer** right on the join form, on their phone or the Door Tablet. - **"Anyone" comes first**, so people who just want the next opening still get it. - The TV shows who each person is waiting for, and their phone shows it too — no awkward surprises at the counter. - Turn it on per location. Leave it off where anyone can take anyone. ## Opening hours that close the line for you - **Set weekly hours** for each location, in its own time zone. - **Close for walk-ins automatically** — at closing time, or a few minutes early if your visits run long. No more "sorry, we're closing" at the door. - Optionally open the line by itself in the morning. - **Today's hours on the Check-in Page.** When you're closed, customers see when you open next instead of a dead end. ## Connect a TV in about ten seconds - Open the **NextUp app on an Apple TV**, or **app.nextupwalkin.com/tv** in a streaming stick's browser. It shows a short code. - Type the code into **Connect a TV** on your dashboard, from your phone or any computer. The TV switches to your waiting-room screen on its own. - **The TV remembers which location it shows**, so you set it up once. - No passwords typed with a remote. Codes expire after 15 minutes and work once. ## Your brand, down to the lettering - **58 heading fonts**, from clean and modern to elegant serif, script, vintage, blackletter and playful — plus six easy-to-read text fonts. - **Your colors**, picked from a color wheel, with a readability check that fixes low-contrast text in one tap. - 14 ready-made themes and your logo, with a live preview of every screen. - **Crop, zoom and straighten** your logo, team headshots and service photos right in the browser. No photo editor needed. - The same look on the Check-in Page, their phone, the Door Tablet and the TV. - Fade RoomVintage & bold · RyeClean theme - Studio NineElegant serif · Playfair DisplaySage theme - LacquerScript · PacificoLavender theme - Iron RoseTattoo & street · Pirata OneOnyx theme - Summit AutoVintage & bold · Black Ops OneGarage theme - Happy PawsPlayful · FredokaOcean theme ## Insights that show you what to fix - **Walk-ins, served, average wait and no-shows**, each with its change against the previous period and a sparkline of the trend. - Walk-ins per day against the previous period, and a live **Right now** view of any location's line. - **A heatmap of your busiest times**, so you staff the right hours. - **Popular services** and estimated revenue at your list prices. - **Quoted vs actual wait**, and how long each service really takes each team member against the time you set. NextUp Walk-in Pro ## Online booking, not just a spot in line - **Appointment booking alongside walk-ins.** Customers pick a time slot when they're ready to plan ahead, while everyone else still joins the walk-in queue. - **Service and team member selection** at booking time, so the right person is on the calendar before they arrive. - **Confirmation and reminders** by email — automatically, 24 hours and 1 hour before. - **Cancellation policy** shown at booking, with a self-serve cancel link that stops working two hours before the appointment. - **Regulars book the series once.** Weekly, every two weeks or monthly, up to 12 visits in one go. A full slot is skipped, not refused. - **A reschedule link** in the confirmation, so a change of plans moves the booking instead of leaving an empty chair. - Slots sized to fit your services: 15, 20, 30, 45 or 60-minute increments, with per-slot capacity up to 5. - **Each person sets the hours they take bookings** and blocks time off. - **Google Calendar,** if they connect it. Personal events close those slots, and the appointment shows up on their calendar. - **A day and week calendar** for the whole team. Drag a booking to another time, day or person; hours, blocks and double bookings are checked as you go. - **Group bookings** for a customer and up to four guests, one after another or at the same time. - **Calendar links** for Apple Calendar, Google Calendar, Outlook.com and Microsoft 365, for a location or one person. - **Only your business on the page.** No marketplace, no ads for other shops and no "similar places nearby" on your booking page or in your reminders. - **Wait times near you,** only if you turn it on: your town's public page shows your live walk-in wait with a "Join the line" link, for people searching for a barber or a salon nearby. ## A weekly report in your inbox, and exports - **Weekly summary every Monday**: walk-ins, served, average wait and no-shows against the week before, with plain-language highlights, a walk-ins-by-day chart, the busiest-times grid, top services and one recommendation. A daily version after closing is opt-in. - **Download from Insights as Excel**: a summary of the page, or every visit in the period, filtered by location and date, up to 400 days back. - **The Excel workbook carries your branding** — your accent color and logo on the cover, so it's ready to share. - Managers can download exports when you allow it; every download is recorded in the activity log. ## Know your clients Every client who checks in with a phone number gets a profile automatically, unless they ask not to be kept. Look up anyone by phone number, see their full visit history, leave notes for your team, and add formula notes so the right stylist is always prepared. Each profile is marked Reliable, Mixed or Often misses from their visits, no-shows and cancellations, and a no-show report ranks who misses most. Retention shows how often they come and who hasn't been back. The next email campaign goes to the ones on that list who agreed to your emails. [The full page on client profiles](https://nextupwalkin.com/features/client-profiles) NextUp Walk-in Pro ## A punch card in your brand, with no app to install Your loyalty card wears your colors, your heading font and your logo, with a large icon you pick: scissors, a paw print, a coffee cup or anything in the library. Set the reward and how many stamps it takes, like "10th visit free". Every finished visit stamps the card by itself, for all your regulars or only the clients you choose, and the stamp presses in on their phone. Customers see their card when they check in, on their spot in line and in My visits, and "Reward unlocked" when they've earned it. Your team redeems it from the Staff Screen and the card starts again. Booth renters can run their own card for their own clients, in your colors with their name. Only they can see or change it. NextUp Walk-in Pro ## Gift cards, ready to sell Sell digital gift cards from the dashboard. At checkout, staff look up the code and the card pays part or all of the bill; the rest is paid any other way. No third-party gift-card service. $25 $100 $50 Sold right from your dashboardRedeemed at checkout in secondsNo third-party gift-card serviceStaff look it up by code at checkout NextUp Walk-in Pro ## Memberships and packages Memberships are recurring: a set of visits, a discount, or both, tracked after a client enrolls. A member's discount comes off their services at checkout by itself. Packages are prepaid bundles, like ten cuts for a set price, redeemed one visit at a time from their profile. ## Bring clients back On NextUp Walk-in Pro, email past clients who agreed to hear from you. Filter by how recently they visited, loyalty stamps, or a birthday this month, see how many it will reach, and send now or schedule it. You can still edit it until it goes out. On every plan, a rebooking email can go out a set number of days after a visit. Every email has your postal address and an unsubscribe link. Clients you add or import get your emails only after they check in and agree. **On Pro:** automated journey emails that follow up for you — a win-back series for clients who agreed to emails and have not been back, a nudge when someone is due again, and a gentle check-in after a no-show. Email only. NextUp Walk-in Pro ## No-show protection Ask for a card on file, or a deposit, when clients book an appointment. If they don't show, staff charge the fee you set from that appointment. The card is already saved. ## Waivers and health records, checked before they join - **Consent forms, waivers and intake**, built from questions with a starter for your trade. They sign on their own phone or the Door Tablet, and the signed copy, with the time it was signed, is filed on their client profile. - **Ask once, every year, or every visit.** A required form has to be done before they join the line or book. An optional one can be skipped. - **Vaccinations, service intervals and inspections** on the client or their pet, with a photo of the paperwork. - **Turn on the check-in gate** and an expired record stops online check-in, telling the customer which one and when it lapsed. Staff see a heads-up for anything due within 14 days. [The full page on waivers and forms](https://nextupwalkin.com/features/waivers-and-intake-forms) ## Booth rent, tips and team pay, without the spreadsheet - **Pick how your team earns:** commission, tips, booth rent or suite rental, per person. Card payments go to your Stripe account; NextUp Walk-in shows what you owe each person. - **Each person gets a pay statement:** their tips and, for renters, their deposits and no-show fees, less rent and advances. You pay them and mark it paid. - **Rent collects itself** on NextUp Walk-in Pro, weekly, every two weeks or monthly. It is charged to the renter's saved card or bank, or taken off what you owe them. On the due date you charge it, carry it over, waive it, or mark it paid another way. - **Commission splits and assistants:** work out someone's rate of service payments, and credit a share of their tips to whoever assisted. - **Statements for every person and period**, in CSV and Excel. Each team member sees their own earnings on their book. - Your own Stripe account. Stripe's fee (2.9% + 30¢ per US card payment) comes out of each payment, with NextUp Walk-in's 0.5% card fee on top, at most $1 a payment and never on tips. You pay your team yourself, so there are no payout fees from NextUp Walk-in or Stripe for team pay. [Every fee, in a table](https://nextupwalkin.com/pricing#processing-fees). [The full page on tips and team pay](https://nextupwalkin.com/features/tips-and-team-pay) NextUp Walk-in Pro ## From the floor to payroll, without retyping - **A time clock you already use:** the On duty switch records each shift. A shift left on past closing ends at closing and is flagged for you to check. - **Tip pools:** share a location's tips weekly, every two weeks, twice a month or monthly, by hours worked, equally or by points. You review the shares, then each one goes on the person's pay statement and into payroll. - **Cash tips count too:** each person records cash tips on their book, so they land in payroll and on their statement with everything else. - **Cash advances:** paid back all at once or a little each pay period, off a renter's statement or through payroll. Never from an employee's tips. - **One file for your payroll provider:** hours, commission and tips per person, ready to import into Gusto, ADP or QuickBooks Payroll, or as a spreadsheet. NextUp Walk-in prepares the numbers; your provider runs payroll and taxes. [The full page on payroll and booth rent](https://nextupwalkin.com/features/payroll-and-booth-rent) app.nextupwalkin.com/dashboard/payroll **Studio Nine Salon**HomeStaffClientsCheckoutCalendarMarketing kitOPERATIONSMONEYPayoutsAccountingPayrollTime ClockCommissionsTip PoolsSELLGROWCATALOGRECORDSSETTINGSSupport Center**Payroll** Each pay period's hours, commission and tips, ready for your payroll provider. Choose the period, check the figures, download the file. **Payroll provider**GustoChange Last weekLast 2 weeksLast half-monthLast monthChoose datesHours**174.75 h**Sep 21 – Oct 4Commission**$2,710.50**to pay, on services and productsTips to pay**$969.15**paid to the business for themTips already paid**$0.00**sent to their bank**Before you run payroll**Nothing to check for this period.Download for GustoSummarySpreadsheet **By person**Team memberPayroll IDHoursCommissionTips to payTips sent to themCash tips**Jess**G-104272.5 h$1,184.00$412.30$0.00$96.00**Andre**G-104364 h$986.50$355.10$0.00$140.00**Maya**G-105138.25 h$540.00$201.75$0.00$35.00 ## Apps for your team, your clients and the TV - **NextUp Walk-in for iPhone, iPad and Android:** the dashboard and the Staff Screen in an app, signed in with email, Google, Apple or Facebook. On Google Play · iPhone coming soon - **Notifications on your phone** when someone joins, a booking changes, a client messages you or a review comes in. Each person picks what they hear about. - **A client app in your colors:** invite regulars with your own app link, QR code or invite code, and they book, join the line, see their calendar and message the business or their own barber. On Google Play · iPhone coming soon - **NextUp Walk-in for Apple TV, Roku and Fire TV:** the waiting-room display as a native app, with live updates, the chime and spoken names. LG and Samsung apps coming soon - Joining the line still never needs an app. Customers join from your QR code or link in any phone browser. If they join in the app, they get a "You're up!" notification when called. - Apps · Coming soonThe NextUp app for iPhone and iPad Your dashboard and Staff Screen in an app, and a client app in your colors for the regulars you invite. - Clients book, see their calendar and message your team - Joining the line never needs it - Apps · On Google PlayThe NextUp app for Android Your dashboard and Staff Screen in an app, and a client app in your colors for the regulars you invite. - Clients book, see their calendar and message your team - Joining the line never needs it - Apps · LG and Samsung apps coming soonApps for Apple TV, Roku and Fire TV The waiting-room display as a native app, with live updates, the chime and spoken names. It also runs in any streaming stick’s browser. - Pairs with a short code from your dashboard - The same live display as the web - EverywhereAny web browser Everything also runs in a browser on a computer, tablet or phone. There is nothing to install. - Always the latest version - The same account on every device [See every app, device and role](https://nextupwalkin.com/apps) ## Run one location or fifty, from any computer - Add as many locations as you run, each with its own business type — the wording throughout follows the trade, whether that's a barbershop or an auto shop. - Add your staff with photos, and invite admins as an owner or a manager, with the access each role needs. - **Insights** per location or across all of them, and a live view of each line. - **Branding:** 14 themes, your colors, 58 heading fonts, and your logo on every customer-facing screen. - **Security built in:** two-factor authentication, owner and manager roles, and an activity log of sign-ins, price changes, exports, and who added a walk-in. - **Embed a live widget on your website** — one line of HTML shows current wait time, queue status and a "Join the line" link, styled to match your brand. ## Connect your tools with outbound webhooks - **HTTP events in real time** — when someone joins, gets called, is seated, completes their visit, no-shows, or leaves. Plus when your line opens or closes. - **HMAC-SHA256 signed payloads**, so you know every event is from NextUp Walk-in and not a spoofed request. - **Built-in retry with back-off**, delivery history, and a test button that fires a live event and shows the response in the dashboard. - Code samples for verifying signatures in **Node and Python**, right inside your dashboard, with no docs tab needed. - **API keys** for your own tools, with the same access as the owner who created the key. Treat one like a password. [Every integration](https://nextupwalkin.com/integrations) ## The shop around the line The queue is what a customer sees. This is how the visit pays you again, on the same plan. ### Pay the chair from the visits you tracked A percentage or a flat amount for each person, with tiers after a threshold. The report adds up revenue, tips, and what is owed from completed visits. ### Booth rent that collects itself Weekly, every two weeks or monthly, charged to the renter's saved card or bank, or taken off what you owe them. Reminders and receipts go out on their own. ### A discount that ends when you say A flash sale shows a lower price on the booking page only while the window is open. Useful for a slow afternoon. ### Prepaid packages Sell a bundle up front, like ten cuts for a set price. Staff redeem one visit at a time from the client profile. ### Each person runs their own book Invite a team member by email and they sign in to their own appointments, clients, pay and schedule. Their booking link opens with them already picked. ### A link they can join from anywhere Copy the join link, download a QR code, and put it in an Instagram bio or on your Google profile. People can hold a spot before they leave home. ### The line on your own website One snippet shows whether you are open, about how long the wait is, and a link to join, in your colors. ## And the rest, by where it helps More of what the line, the floor, your clients and your numbers can do. Every plan unless a card says Pro or Not on Free. ### The line What customers see before and while they wait. ### Best time to come today The Check-in Page shows the lowest expected wait by quarter-hour for the rest of today, from the same weekday over the last 8 weeks blended with the live line. ### Each person’s own wait When customers choose a team member, they see that person’s wait, and “First available”. Call-time ranges, like “called in about 15–25 min”, come from each person’s real service times. ### Wait alerts When the wait is over 10 minutes, customers can ask to be told when it is shorter, by email. Not on Free ### Overflow between locations When a sister location’s wait is much shorter, the customer is offered a move there. Never automatic: they choose. ### Family and group tickets One check-in for a parent and kids, or a group. Each person gets their own place and service. Restaurants keep party size. ### Seven languages Customer screens in English and six more languages: Spanish, Vietnamese, Korean, Portuguese (Brazil), Haitian Creole and Simplified Chinese. Machine-drafted; reviews welcome. ### Where are you waiting? Customers say inside, outside or in their car, with a description. Staff see it on the ticket. ### Leave-now nudge and share my place Customers get a nudge when it is time to head over, and a Share my place link so a friend can follow the line too. ### What a service includes, and a menu from a price list An Includes list shows under each service wherever customers pick it. Paste a price list and AI drafts the services for you to import. Pro ### Smart “anyone” bookings An “anyone” appointment goes to the free, qualified team member who fits best. An owner switch per location, off by default. Pro ### Canceled times go to the line When an appointment is canceled soon before it starts, the first walk-in it fits is offered the time and has 5 minutes to take it. Otherwise the waitlist for openings hears about it. ### The floor For the people serving the line. ### Station Screen A private link per team member, opened on a cheap phone or tablet at their station. One big button finishes the current client and calls the next. Suggested team member for “anyone” walk-ins shows on the Staff Screen. ### Lookbook Put photos on the services you list: up to 12 per item, in sections, with sold-out marks and a design number for tattoo flash. Customers pick a look when they join, your team sees it on their ticket, and the TV can show your styles between calls. On every plan. Pro ### Visit photos and “Last time” Up to 3 photos and a note per visit. When a client is called, the Staff Screen shows their last visit. Pro ### One-tap rebook On the serving row, offer the 3 open times nearest the client’s own rhythm. For businesses that take appointments. ### Unpaid bills and walkouts Mark “Left without paying”, see a flag at their next check-in, and collect from the Unpaid tab. One payment covers today’s bill and earlier ones. ### Split bills and a close-out that adds up Split a bill in three steps with one tip per bill. At close-out, see who didn’t pay and money in by method, with the live difference and a required reason. ### Pay over time with Klarna and Affirm An option you can turn on under Settings → Payments: customers can pay a pay link, or a booking deposit on Pro, with Klarna or Affirm beside the card, once the amount meets each one’s minimum. You are paid in full; Stripe charges a higher fee for those methods. ### A Staff Screen that keeps working offline If the Wi-Fi drops, Call next, Start, Done and No-show are saved on the device and sent in order when it is back. Keyboard shortcuts for the rest. Checkout waits for the connection. ### Sign in once for the shift on a floor tablet On a tablet opened with the location PIN, each team member signs in once for the shift, then taps their name to check out. Their sales are recorded under their own name, and the shift ends an hour after closing, after 2 hours unused, on End my shift, or when the owner ends it. Pro ### Your team recommends Tick the products a team member recommends on a bill, and set how many days a product usually lasts for a refill reminder. ### Money controls for owners A manager’s PIN over a set amount for refunds and lowered prices, a reason for every comp or discount, gap-free bill numbers, and locked books that log every reopen. Transactions and Exceptions reports show what to look at. ### Clients and the team Bring regulars back and keep the team in order. Pro ### Overdue regulars Clients past their usual gap with no booking, most overdue first, one tap to reach out. Not for restaurants or service counters. Pro ### Loyalty streaks and tiers On-schedule streaks and tiers on top of stamp cards. Pro ### Let your regulars bring their friends Turn on client referrals and every client gets a personal link on their visit page. A friend who has never been in gets money off their first visit. When that bill is paid in full, the client who sent them earns promotional store credit. You choose both amounts (we start at $5 and $5) and a yearly cap per client. It is off until you switch it on, and your business funds it. On NextUp Walk-in Pro, including the 14-day trial. Pro ### Store credit Add credit to a client’s account and spend it at checkout. It shows on receipts and in close-out. Balances clients already hold are always honoured. ### First-visit certificate A printable, shareable certificate for a client’s first ever visit. ### Team member pages Each team member with a booking handle gets a public page: photo, role, services, and the live wait or booking. Pro ### Team goals Monthly targets per team member, such as visits, average ticket and rebook rate, with an optional leaderboard. ### Licences and insurance Keep each team member’s licences and insurance on file, with expiry reminders. Types follow your kind of business. ### Cleaning log A per-location sanitation checklist, started from a list for your kind of business, ticked off each shift and printable. ### Insights Ask, compare, plan. Pro ### Ask about your business From Help, owners and managers ask about their own numbers in plain language (“How were sales last month?”) and how their settings shape the day. Pro ### How you compare Median wait, no-show rate, rebook rate and average ticket against businesses of the same type and size, over 90 days. Pro ### Suggested team on duty People needed for each open hour over the next 7 days, on the Hours page. Pro ### Review themes The top praise and complaint themes from 90 days of feedback, with a suggested reply per comment. ### Accountant package Every report for any month, quarter or year in one click from the Accounting page: PDF, Excel and CSV in one ZIP, ready for your accountant. ### Weekly summary: “This week, try” Up to three actions drawn from the week’s numbers, each a button to the right page. ### Search, quick add and an arranged Home Search from anywhere in the dashboard, add to the line, book, take a payment or add a client from the + button, and choose which widgets show on Home and in what order. ### Getting found Where customers already look. Not on Free ### A website for your business Every business on a paid plan gets a draft website with an address ending .nextupshops.com. It shows your live wait, services and prices, team and hours straight from your account. Pick a style kit from a gallery and your fonts, choose a layout for each section, add ready-made pages (Locations, Team, Services, Contact, Gallery), put your live wait and join button in the headline, set each page’s search title and description, or connect up to 2 of your own domains with automatic https. Nothing goes live until you press Publish. $19 a month ($190 a year) per business, all locations included, on every paid plan; the booking times block is Pro. ### AI assistants ChatGPT, Claude and other assistants that support MCP can connect to look up your live wait, services and hours, and send customers to check in or book. Read-only, no sign-in. ### Apple Maps and Yelp Copy-ready links and steps on Get found online to add check-in or booking to your Apple Maps place card and Yelp page. ### The TV and sign-in The waiting-room screen, and how your team gets in. ### Call-up spotlight Opt in to a full-screen “You’re up!” with the client’s first name, their team member’s photo and a chime. Also on the Apple TV and Roku apps. ### Rotating content between calls Opt in to cards that cycle the current wait, flash sales, your Lookbook styles, recent 4 and 5 star reviews (when public reviews are on) and, on the web TV, the best time to visit. ### Accessible call-ups Spoken call-ups in English or Spanish, and a large-text, high-contrast view. ### Sign in with your face, fingerprint or device PIN Skip the password and the six-digit code. Add a passkey in your account settings and your phone or laptop confirms it is you in a moment. A passkey counts as both steps of two-step sign-in, so you stay protected without typing an authenticator code. On every plan, on the NextUp Walk-in website (coming to the Android app; the iPhone app is coming soon). The platform admin area is the one exception and still asks for the authenticator code. ### Coming soon Built, and waiting on an outside approval. Coming soon ### Apple Wallet and Google Wallet passes A place in line and a loyalty card in the phone’s wallet, updating live. ## What you need to run it Setup takes minutes. Use a browser, or the NextUp app if you prefer. - Any TV, with an Apple TV or a streaming stick - A tablet at the door, if you'd like one - The phones your team already carries ## Protection that's on from day one Every screen runs on the same hardened platform, on every plan. ### Encrypted in transit HTTPS everywhere with TLS 1.2+, HSTS and a strict Content Security Policy. ### Two-factor authentication and passkeys Authenticator-app codes and recovery codes, enforced on every sign-in method. A passkey (Face ID, fingerprint or device PIN) counts as both factors, except in the platform admin area, which still asks for the authenticator code. ### Tenant isolation Every request is checked against business membership, at every endpoint. ### Location-bound staff PINs Floor devices unlock per location, lock out repeated guesses and sign out when the PIN changes. ### Privacy by design First name and last initial on public screens. A check-in photo is deleted when the visit ends, and customers can ask for their client profile to be deleted at any time. ### Durable delivery Every text and email is queued in the database and retried automatically. [Visit the trust center](https://nextupwalkin.com/security) ## See it running at your own business. Set up your first location in about two minutes — your line can be live today. [Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing) --- # Client Profiles, Loyalty and Memberships | NextUp Walk-in Source: https://nextupwalkin.com/product/clients > Client records, visit history, loyalty, gift cards and memberships for walk-in shops — who has been in, who is due back, and what they love. # Know your regulars, reward them, bring them back Every visit builds a client record: what they had, who served them, and when they are due back. Loyalty, gift cards and memberships sit on the same record — so the next visit starts where the last one left off. [Start your free trial](https://nextupwalkin.com/signup) [See it on the product tour](https://nextupwalkin.com/product#client-profiles) Client profiles are on every plan. Loyalty, gift cards, store credit and memberships are **Pro**. IR**Imani R.**Demo client · looked up by phoneReliable Last visit**Haircut · Marcus**Usual rhythm**Every 2 weeks**Loyalty (Pro)**7 of 8 stamps**Gift card (Pro)**Balance on record** - **Today**Checked in by QR · Haircut with Marcus - **2 weeks ago**Haircut · note: “prefers quiet chair” - **4 weeks ago**Haircut & beard · stamp 6 of 8 Notes & preferences travel with the client — not in one person’s head. ## Follow one client, end to end Pick a stage. This is the same record at four moments in its life. ### In line in under a minute They scan the code at the door or on the TV, add a name and phone number, pick a service and who they would like — and they are in. No account to create first. Want the app afterwards? It is Android now, iPhone coming soon — joining never waits for a download. [How QR check-in works](https://nextupwalkin.com/blog/how-to-set-up-a-qr-code-check-in) - No app download needed to join - Door Tablet and front desk start the same record - The record begins with this visit, not a sign-up form ## Explore the record, piece by piece Click a piece to see what it holds, what staff do with it, and where it is gated. On every plan ### A profile that fills itself in Every client who checks in with a phone number gets a profile automatically (unless they ask not to be kept). Visit history, services, who served them, notes and formula notes — so nothing lives in one person’s head. #### What staff do day to day - Greet them by name, already knowing their last service - Open the record from the line, checkout or search - Add a note the next person will actually see [See client profiles](https://nextupwalkin.com/features/client-profiles) ## Rewards they can actually see The punch card below is the real component customers carry — in each shop’s own colors, font and logo. Stamps show at checkout and in their app, so progress is never a guess. **Pro.** [See loyalty on the tour](https://nextupwalkin.com/product#loyalty) ## Gift cards on the same record Digital gift cards are sold from the dashboard and looked up by code at checkout, with the balance on the client record. Three sample shops, three looks — yours wears your branding. **Pro.** [See gift cards on the tour](https://nextupwalkin.com/product#gift-cards)$25 $100 $50 Sold right from your dashboardRedeemed at checkout in secondsNo third-party gift-card serviceStaff look it up by code at checkout ## A day at the desk, with the record open No new chore — the record is filled in by the visits themselves. - ### Morning: who is due Open overdue regulars, most overdue first, and know who to invite today. - ### Door: find them fast A phone number pulls up history, notes and preferences before they sit down. - ### Checkout: rewards show Stamps, gift-card balance and membership apply on the record — no hunting. - ### Close: tomorrow’s list Reliability and due-back views turn today’s visits into tomorrow’s invitations. ## Built on consent, not a marketplace ### Imports that respect people Bring your existing client list when you switch. Imported clients only get marketing email after they check in and agree — nothing is mailed on import alone. [Read the import guide](https://nextupwalkin.com/blog/import-client-list-switching-apps) ### Your clients stay yours There is no NextUp Walk-in marketplace and your client list is never sold or shared. Clients only see businesses that invited them — no ads, no other shops. [See how switching works](https://nextupwalkin.com/switching) ## Go deeper: guides from the blog Real articles, written from the same features — not summaries of this page. - [Growth · 7 min read ### Bring regulars back Bring regulars back with one-tap rebooking, an overdue regulars list, streaks and tiers, friend referrals and a first-visit certificate.Read the guide](https://nextupwalkin.com/blog/barbershop-client-retention) - [Growth · 7 min read ### Punch-card loyalty A digital punch card in your colors, font and logo. How it works, where customers see it, and how to pick the reward and the number of stamps.Read the guide](https://nextupwalkin.com/blog/digital-punch-card-loyalty) - [Growth · 7 min read ### Memberships & packages How a monthly plan or a prepaid pack works at a barbershop, salon or clinic: what to include, how members check in, and how to start small.Read the guide](https://nextupwalkin.com/blog/memberships-and-packages-for-walk-in-shops) - [Operations · 12 min read ### Cut no-shows No-show policy for barbershops and salons: booked deposits, fees and notice windows, plus how long to hold a walk-in’s spot. Wording to copy.Read the guide](https://nextupwalkin.com/blog/no-show-policy-template) - [Operations · 7 min read ### Move your client list Bring clients from your old app or a spreadsheet into NextUp Walk-in: match columns, preview every row, merge repeats and undo an import if you need to.Read the guide](https://nextupwalkin.com/blog/import-client-list-switching-apps) - [Getting Started · 10 min read ### Join with no app What a virtual queue is, how it works for a small walk-in shop, how it compares with appointments and a sign-in sheet, and what to look for in one.Read the guide](https://nextupwalkin.com/blog/what-is-a-virtual-queue) ## Keep exploring - [### Bring them back by email Campaigns to consenting past clients, filtered by last visit or loyalty. Pro.Product · Marketing](https://nextupwalkin.com/product/marketing) - [### Checkout & payments What checkout looks like today, and what card payments add when they land.Product · Payments](https://nextupwalkin.com/product/payments) - [### Compare your options How NextUp Walk-in stacks up on clients, loyalty and bringing regulars back.Compare](https://nextupwalkin.com/compare) - [### See what each plan includes Profiles on every plan; loyalty, gift cards and memberships on Pro.Pricing](https://nextupwalkin.com/pricing) - [### Browse every feature The full index, from the line itself to insights and team pay.Features](https://nextupwalkin.com/features) - [### The TV Display Who is up, who is next, and the wait — where waiting clients can see it.Product · TV](https://nextupwalkin.com/product/waitlist-tv) [Start your free trial](https://nextupwalkin.com/signup) [Back to the feature index](https://nextupwalkin.com/features) --- # Email Marketing for Walk-in Shops | NextUp Walk-in Source: https://nextupwalkin.com/product/marketing > Rebooking reminder emails on every plan, plus email campaigns and automated win-back and no-show journey emails on Pro. # Bring clients back, by email Email past clients who agreed to hear from you — filtered by last visit, loyalty or birthday — and see exactly how many people it will reach before you send anything. [Start your free trial](https://nextupwalkin.com/signup) [See it on the product tour](https://nextupwalkin.com/product#marketing) ## Campaigns that start from your real client list No exporting spreadsheets and no buying lists. The audience is the people who already came in, filtered the way you would pick them yourself. - ### Email campaigns, in minutes Pick the audience, write the email (with help if you like), then send now or schedule it. You see the reach before it goes. Pro - ### Audiences that pick themselves Filter by last visit, loyalty or birthday, and aim a slow-day offer at the clients most likely to fill a chair. Pro - ### Consent, built in Clients only hear from you after they check in and agree. Imported lists are not mailed until the person checks in and agrees. **On every plan** - ### Done properly, every send Every email carries your postal address and an unsubscribe link, and anyone can unsubscribe in one tap. **On every plan** - ### Automated journeys Follow-up emails that send themselves — win-backs, due-again nudges and a gentle no-show check-in — turned on per location, behind the same consent rules. Pro - ### See what came back Campaigns sit alongside your client and retention views, so the next send starts from who actually returned — not from hope. Pro ## How it works - ### Pick the audience Last visit, loyalty, birthday — or the overdue regulars you already spotted. - ### Write it your way A plain, honest email in your shop's voice, with help if you want it. - ### Check the reach See how many consenting clients it will reach before you commit. - ### Send or schedule Now, or lined up for the slow day you already know is coming. ## Email-first, on purpose ### How does marketing reach clients? By email, to clients who agreed to hear from you, and every email lets them unsubscribe in one tap. ### Journeys use the same list The automated series follow the same audience and consent rules as campaigns, so nothing about your list has to change to turn them on. Email campaigns are Pro; the consent rules protect every plan. [Start your free trial](https://nextupwalkin.com/signup) [Back to the feature index](https://nextupwalkin.com/features) [See what each plan includes](https://nextupwalkin.com/pricing) --- # Checkout, Tips, Payouts and Receipts | NextUp Walk-in Source: https://nextupwalkin.com/product/payments > Checkout, tips, team pay statements and payroll in one place. Card payments and thermal receipt printing are live. # Checkout, tips, pay statements — and a printed receipt The money story in one place: what was taken, what your team earned, and what lands in your account. Card payments run through your own Stripe account. [Start your free trial](https://nextupwalkin.com/signup) [See it on the product tour](https://nextupwalkin.com/product#payouts) ## Honest about what is live, and what is next Bills, tips and what each person earned are recorded in NextUp Walk-in today, with an end-of-night close-out. Here is the whole picture, including the parts still on the way. ### Capped at $1 On top of Stripe's processing fee, NextUp Walk-in's fee is 0.5% of a card payment, never more than one dollar ($1). A $200 service and a $2,000 package carry the same $1 NextUp Walk-in fee. ### Tips stay yours NextUp Walk-in never charges a fee on tips. Only Stripe's processing fee applies, and you choose whether the tip or the business covers it. ### Not on everything Cash, gift-card redemptions, store credit you spend and booth rent carry no NextUp Walk-in fee. It only ever applies to card payments. ### No booking fee Your clients pay no booking fee to book with you online. - ### A printed receipt, live today Print a clean, itemized 80mm or 58mm receipt from checkout through your device's print dialog — and reprint any paid bill later. **Live today** - ### Tips your team can see Tips are recorded with the bill and flow into payroll and booth-rent figures, so payday is arithmetic, not archaeology. **On every plan** - ### Pay statements without the spreadsheet What was taken, what each person earned, and what is owed — kept as the day happens, with an end-of-night close-out. **On every plan** - ### Card payments Readers and pay links run through your own Stripe account: the customer taps, the bill closes itself. **On every plan** - ### No-show protection A card on file or a deposit when someone books, and staff charge the fee you set if they don't show. **On Pro** - ### No marketplace fees There are no marketplace fees, and tips never carry a NextUp Walk-in fee. Card payments carry Stripe's processing fee plus NextUp Walk-in's small, capped card fee, published on the pricing page. **On every plan** ## How it works - ### Ring up the bill Services and products on one bill, with your sales tax applied the way you set it. - ### Take or record payment Cash and recorded payments, or cards through your own Stripe account. - ### Print the receipt An itemized thermal receipt at checkout, and a reprint whenever a client asks. - ### Close the night Tips, payouts and totals reconciled at close — not rebuilt from a notebook. ## How card payments work ### Your account, your money Readers and pay links run through your own Stripe account. NextUp Walk-in never sits between you and your takings. Its card fee is 0.5%, at most $1, and never on tips. ### Receipts stay receipts The receipt you print is the same record for cards: items, tax, tip and tender, identical on paper, email and PDF — never re-typed. See the equipment page for receipt printers and card readers, and pricing for exactly what each plan includes. [Start your free trial](https://nextupwalkin.com/signup) [Back to the feature index](https://nextupwalkin.com/features) [See what each plan includes](https://nextupwalkin.com/pricing) --- # Waiting Room TV Display & Walk-in Line | NextUp Walk-in Source: https://nextupwalkin.com/product/waitlist-tv > A waiting room TV that shows your live walk-in line and calls the next person, with QR check-in, a door tablet and kiosk mode. On every plan. # The walk-in line, on every screen in the shop Customers join from their phone, watch their place live, and hear their name from the TV — no app to download, no name shouted across the shop, and no paper list at the desk. [Start your free trial](https://nextupwalkin.com/signup) [See it on the product tour](https://nextupwalkin.com/product#tour) ## One live line, everywhere it matters Call the next person once and every screen follows: the customer phone, the waiting-room TV, the Door Tablet, the Staff Screen and the owner dashboard all read the same line. - ### Join in ten seconds Scan the QR code at the door, tap the link in your bio, or type a name on the door tablet. A name is all it takes — there is no app to download. **On every plan, Free included** - ### A wait that tells the truth The wait a customer sees is built from how fast your team is actually moving today, not a number someone guessed at 9 AM. **On every plan, Free included** - ### The TV Display Who is being called, who is next, how long the wait is, and a code to join — readable from the far chair, in your shop's colors. [More on the waiting-room TV display](https://nextupwalkin.com/features/tv-display) **On every plan, Free included** - ### A Door Tablet that stays put Kiosk mode keeps a tablet locked to check-in: one clear button to join the line, a short confirmation, then it resets for the next person. [More on the check-in kiosk](https://nextupwalkin.com/features/check-in-kiosk) **On every plan, Free included** - ### Wait anywhere Clients who opt in to notifications can wait in the car or the coffee shop next door and come back when they are called. **On every plan, Free included** - ### Screens you already own Native TV apps for Apple TV, Roku and Fire TV; every other screen — phones, tablets, computers — runs in a browser today. **On every plan, Free included** ## How it works - ### Join the line QR code, bio link, or Door Tablet — a name and about ten seconds. - ### Watch your place Their phone and the TV show the same live position and wait. - ### Get called once Staff call the next person once; phone, TV and Staff Screens move together. - ### Sit down on time No crowding at the desk, no shouted names, no lost paper tickets. ## Waiting room TV display for walk-in shops A waiting room TV display shows your live walk-in line on a screen in the shop: who is next, who is being called and the current wait. NextUp Walk-in runs it from the same line as the customer's phone, the Door Tablet and the Staff Screen, so one tap to call the next person updates all of them. What is a waiting room TV display? A screen on the wall that shows your live walk-in line: who is next, who is being called now and about how long the wait is. NextUp Walk-in draws it from the same line your team uses, so it is never out of date. What do I need to run a waiting room TV display? A TV and a way to open the NextUp Walk-in TV screen on it: a streaming stick, or a native TV app where one is available. Pair it with a short code, no cables or setup project. Does the TV call customers by name? Yes. When staff call the next person, their name appears on the TV and on their own phone at the same moment, so nobody has to shout names across the room. Do customers need to download an app? No. They scan the QR code at the door, tap your link or type a name on the Door Tablet, then watch their place from their phone browser. Can I use a tablet at the door instead of, or as well as, a TV? Yes. The Door Tablet lets customers check themselves in, and kiosk mode clears after each customer. It reads the same line as the TV and the Staff Screen. What does the TV display cost? Nothing extra: the line, TV and kiosk are included on every plan, Free included. ## Made for the busiest hour, not the demo ### One line, not five lists Phone, TV, tablet, staff and owner views are the same line. There is nothing to reconcile at close and no second list to keep in sync by hand. ### Hardware without the project Start with the tablet and phones you already have. Add a streaming stick or a native TV app when you want the big screen — the line does not change. The line, TV and kiosk are on every plan, Free included. [Start your free trial](https://nextupwalkin.com/signup) [Back to the feature index](https://nextupwalkin.com/features) [See what each plan includes](https://nextupwalkin.com/pricing) --- # Refer a Business | NextUp Walk-in Source: https://nextupwalkin.com/referrals > Their first paid month is free on monthly billing, and you get up to a month free once they start paying, for as many as 12 a year. Referrals # Refer a business to NextUp Walk-in Their first paid month is free on monthly billing, and you get up to a month free once they start paying, for as many as 12 a year. Your credit comes off your next invoice. - First paid month free for them - Up to a month free once they start paying - Up to 12 a year [Start your free trial](https://nextupwalkin.com/signup) ## How it works - ### Share your link Find your personal referral link in Billing in your dashboard, and send it to another business owner — a shop, salon, studio, or restaurant that is not on NextUp Walk-in yet. - ### They sign up They create their account through your link and start their free trial. The link tags their business to you, so there is nothing extra for either of you to enter or track down. - ### First month free When their trial ends and they subscribe on monthly billing, their first paid month is free. Yearly billing already includes two free months, so this offer is for monthly plans. - ### You earn a credit Once they start paying, you get a credit worth one month of your plan, up to the amount of their first payment. It comes off your next invoice automatically, with nothing to redeem. ## Who gets what Who gets what The business you referIts first paid month is free, on monthly billing. YouA credit worth one month of your plan, up to the amount of their first payment, once they start paying. How manyUp to 12 a year. How it showsYour credit comes off your next invoice. Where to find your linkBilling, in your dashboard. Who can be referredA business that is just starting on NextUp Walk-in. A business can’t use its own referral link. ### Looking for client referrals? Those are a Pro feature for your own clients. Turn them on and a friend’s first visit earns them a discount and the referrer store credit. They are off until you turn them on and fund them yourself. [Loyalty and client referrals](https://nextupwalkin.com/product#loyalty) ### Is the business you know switching apps? Businesses coming from another app have their own offer: the first month free with code SWITCH on monthly billing, and a client import they run themselves in a few minutes. [Switching to NextUp Walk-in](https://nextupwalkin.com/switching) ## Questions Does the free month work on yearly billing? No. The first paid month is free on monthly billing. Yearly billing is already two months free. What exactly do I get? A credit worth one month of your plan, up to the amount of their first payment, once they start paying. It comes off your next invoice. Is there a limit? Yes. You can earn up to 12 a year. Where do I find my link? In Billing in your dashboard. Can the business I refer also use the code SWITCH? No. Its first paid month is already free through your link, and checkout takes one or the other. ## Start your free trial Sign up, then find your referral link in Billing in your dashboard. [Start your free trial](https://nextupwalkin.com/signup) --- # Security & Trust Center | NextUp Walk-in Source: https://nextupwalkin.com/security > TLS encryption, PBKDF2 password hashing, two-factor authentication, role-based access, tenant isolation, audit trail and off-server backups every 6 hours. # Security built into every layer Every account, location and customer gets the same safeguards, from a single location to dozens. Here is exactly how NextUp Walk-in protects your business. - InfrastructureEncrypted in transit Every connection to NextUp Walk-in is served over HTTPS with TLS 1.2 or later, on certificates that are issued and renewed automatically. - Browsers refuse unencrypted connections (HSTS, for a full year) - A strict Content Security Policy on every page - The database has no public internet exposure - Access controlTwo-factor authentication Anyone with their own sign-in can add a code from an authenticator app. Once it is on, every later sign-in asks for it, except a passkey, which counts as both factors. - Works with any authenticator app (TOTP) - One-time recovery codes if you lose your phone - Passkeys on the website (Face ID, fingerprint or device PIN) count as both factors - A used code can never be replayed - Access controlRole-based access Owner and manager roles, enforced on the server. Billing, branding, invitations, roles, the audit trail and deletions belong to owners. - Team members can sign in to their own book, clients and pay - The shared Staff Screen opens with one PIN per location - Access controlTenant isolation Every request is checked against business membership. Another business's data is never shown: it simply returns not found. - Checked on the server, at every endpoint - The same for every plan and every location - AccountabilityA detailed audit trail Sign-ins and changes to passwords, PINs, the team, locations, branding and billing are recorded with who, when and from where. - Kept for 3 years - Owners can review it any time - ReliabilityAutomated backups every 6 hours A full database backup runs every 6 hours, is checked for completeness, and is stored off the server, encrypted. - Kept for 30 days - Messages are queued durably and survive restarts - PaymentsPayments processed by Stripe Checkout and billing run on Stripe. NextUp Walk-in never sees or stores a card number. - Every Stripe event is signature-checked - Subscriptions are confirmed with Stripe before access changes Security at a glance ## Your business, your team and your customers, protected by design NextUp Walk-in runs the front door of your business, so it holds what matters: your customers' names and numbers, your team's sign-ins, and the day-to-day records of your shop. We treat that as a responsibility, not a feature. Every connection is encrypted, every request is checked against who is allowed to see it, sensitive values are hashed or encrypted before they are stored, and every change that matters is recorded. We measure ourselves against an information security policy based on NIST SP 800-53 and the NIST Cybersecurity Framework, with a checklist for reviewing it each year. The same safeguards protect every plan and every location: there is no premium tier for security. - **Encrypted on every connection**HTTPS with TLS 1.2+ everywhere, behind Cloudflare's network, with the database kept off the public internet. - **Only the right people get in**Owner and manager roles, two-factor sign-in for everyone with their own sign-in (strongly recommended, and the owner can require it for everyone in the business), and accounts that lock after repeated failed attempts. - **Your data stays yours**Passwords are hashed, secrets and staff PINs are encrypted, and another business's data is never reachable from yours. - **Built to keep running**Encrypted backups every 6 hours, kept off-server and restore-tested, and messages that survive restarts. On every connection TLS 1.2+ Audit records kept 3–7 years Encrypted backups Every 6 hours Monthly uptime target, with credits 99% Answering a security questionnaire for your company? Write to [support@nextupwalkin.com](mailto:support@nextupwalkin.com) and we will send you our answers. 01 ## Infrastructure Hardened at the edge, private at the core. - ### Encryption in transit Every connection is served over HTTPS with TLS 1.2 or later, using certificates that are issued and renewed automatically. - ### HTTP Strict Transport Security Browsers are instructed to refuse unencrypted connections to NextUp Walk-in for a full year, including subdomains. - ### Strict Content Security Policy Scripts are restricted to NextUp Walk-in's own code: no advertising scripts, social trackers or third-party fonts. The one outside script is Cloudflare Web Analytics' cookieless page-view count on the marketing site, and NextUp Walk-in counts its own page views as daily totals, with no cookies and nothing that identifies anyone. Framing, MIME sniffing and device APIs like the camera are also blocked. The microphone and location are allowed only on NextUp Walk-in's own pages and only after the person allows them: the microphone for voice check-in at the Door Tablet, and location for the optional “how far away are you” estimate on a customer's place in line, where the browser works out the distance, only the minutes are sent and the position is never stored. The browser turns speech into text; NextUp Walk-in never receives the audio and doesn't keep the words. - ### Network isolation Application services communicate on an isolated private network. Database and messaging components have no public internet exposure. - ### No caching of account data Every API response is marked no-store, so account and queue data is never kept in a browser or proxy cache. 02 ## Application security Defenses built into the product, not bolted on. - ### Rate limiting and abuse protection Per-client limits on sign-in, joining a line, outgoing email and other sensitive endpoints, with IPv6 networks limited as a whole. - ### Hardened session cookies Sessions use HttpOnly, Secure, SameSite cookies that page scripts can never read, with the browser-enforced __Host- prefix so no other site or subdomain can set or replace them. - ### Verified payment events Every Stripe webhook is signature-checked, and the subscription is confirmed directly with Stripe before access changes. - ### Validated uploads Logos and team photos are verified by file signature and dimensions. Only PNG, JPEG and WebP are accepted, never SVG. - ### No custom code from accounts Branding is structured settings only: no custom HTML or CSS, and colors are checked for readable contrast. - ### Tested before every release A full automated test run (about 4,400 integration tests against a real database) is required before each release to production. 03 ## Data protection Sensitive values are hashed or encrypted before they are stored. - ### Industry-standard password hashing Passwords are salted and hashed with PBKDF2 (HMAC-SHA512, 100,000 iterations). They can never be read back. - ### Encryption at rest for secrets Two-factor secrets and queued messages, including phone numbers and sign-in links, are encrypted in the database and in backups. - ### One-way hashed credentials Emailed sign-in links, sign-in codes and recovery codes are stored only as one-way hashes. A staff PIN is hashed to sign staff in, and kept encrypted so only the owner can read it back. - ### Payments processed by Stripe Checkout and billing run on Stripe. NextUp Walk-in never sees or stores a card number. - ### Private customer links Each customer's status link carries an unguessable token, and a strict referrer policy keeps it from leaking to other sites. 04 ## Access control The right people, with exactly the permissions they need. - ### Two-factor authentication Authenticator-app codes (TOTP) with one-time recovery codes, strongly recommended and offered to everyone, and the owner can require it for everyone in the business. Once enabled, a code is required on every sign-in method except a passkey, which counts as both factors. The platform admin area is the exception: it always asks for the authenticator code. Used codes cannot be replayed. Lost the authenticator and the recovery codes? “Can’t use your code?” starts a recovery: an emailed single-use link, then a waiting period (3 days, 7 for owners and managers) with notices to the account and the business’s other owners and managers, who can cancel it. - ### Passkeys Owners, managers and team members with an email sign-in can sign in with a passkey (WebAuthn): a fingerprint, face or screen lock instead of a password. Each sign-in needs your device and its verification, only works on our own site, and is single use. Up to 10 per person, removable any time. Passkeys work on the website for now, not inside the Android app yet, and the iPhone app is coming soon. [How passkeys work](https://nextupwalkin.com/blog/passkeys-sign-in-face-id) - ### AI assistants: read-only NextUp Walk-in has a public MCP server so assistants like ChatGPT and Claude can look up a business. Every tool is read-only and returns only what the business’s public Check-in Page already shows: its live wait, hours, services with prices and open booking times. There is no sign-in, no customer data, and the assistant cannot join a line or book for anyone. - ### Role-based access control Owner and manager roles. Billing, branding, invitations, roles, the audit trail, deletions, client import, and sending or scheduling email campaigns are restricted to owners, enforced on the server. - ### Tenant isolation at every endpoint Each request is checked against business membership. Another business's data simply returns not found. - ### Brute-force lockouts Accounts lock automatically after repeated failed attempts across all authentication methods (passwords, emailed codes and staff PINs), with separate limits and time-limited lockouts per method. - ### Instant session revocation Changing a password, or choosing "sign out everywhere", ends every other session on its very next request. - ### Location-bound device access Front-desk devices sign in with a per-location PIN. The session only works for that location and ends when the PIN changes. - ### Detailed audit trail Sign-ins and changes to passwords, PINs, team, locations, branding and billing are recorded with who, when and from where, and kept for 3 years (7 years for payments, refunds and other money). - ### Account enumeration resistance A sign-in attempt for an unknown email takes as long as a real one, so nobody can probe which addresses have accounts. 05 ## Privacy Privacy by design: collect little, show less, delete on schedule. - ### Minimal data collection Customers join a line with a first and last name. A mobile number and an email address are optional unless the business requires a number, and there is no account to create or app to install. - ### Discreet public screens The TV and Check-in Pages show only a first name and last initial, never a full name, phone number or email. A photo a customer adds at check-in is shown only to staff at that location, never on the TV, Check-in Page or Door Tablet. - ### Automatic deletion Phone numbers leave the live queue after 24 hours, and check-in photos are deleted when the visit ends. Finished visits are removed after 400 days; a client profile stays until the customer asks to be forgotten. - ### Photo metadata stripped on upload GPS location, device details and capture times are removed from logos, team headshots, check-in photos, reference photos and photo IDs before they are stored or shown. - ### Private photo ID and reference photos Where a business asks for them, a customer's photo ID and reference photos are stored privately, shown only to that business's staff and never cached. Photo ID is deleted 7 days after the visit and reference photos after 90 days. NextUp Walk-in is not a medical record system and doesn't sign HIPAA business associate agreements. - ### Phone numbers kept out of logs Our web server request logs replace phone numbers and private link tokens with REDACTED and never record the page a visitor came from. - ### Defined retention Most records have a set lifetime: visit history about 13 months, bills and payments 7 years, audit records 3 years (7 for money), and expired sign-in links one week. Client profiles are the exception: they stay until the customer asks to be forgotten. - ### Take your data with you Owners can download one zip of their clients, services, team, visits, appointments, payments summary, gift cards and store credit as spreadsheets and JSON. The emailed link works for 24 hours and each step is logged. Customers can download or delete their own data from their account. - ### Consent-based messaging Email campaigns reach subscribers and an owner-attested list of recent clients, each email with an unsubscribe link. 06 ## Reliability Built so that a restart, a deploy or a provider hiccup never drops a message. - ### Durable delivery for every message Emails are durably queued, survive restarts and deploys, and retry automatically with backoff. - ### Automated backups every 6 hours A full database backup runs every 6 hours, is checked for completeness, encrypted and stored off-server. We test restoring from these backups; the latest restore test passed on Oct 22, 2026. - ### 99% monthly uptime The Terms of Service target 99% uptime each calendar month for signing in, joining a line, and running the queue. A month that falls short earns a subscription credit. Text and email delivery sit outside that target. Uptime is monitored independently, with live status and the last 90 days of uptime at status.nextupwalkin.com. ## Responsible disclosure If you believe you've found a security vulnerability in NextUp Walk-in, email [security@nextupwalkin.com](mailto:security@nextupwalkin.com) with a description and the steps to reproduce it. Please give us a reasonable opportunity to fix the issue before disclosing it publicly, and avoid accessing data that isn't yours. The same contact is published in our [security.txt](https://nextupwalkin.com/.well-known/security.txt) file. - [Privacy Policy](https://nextupwalkin.com/privacy) - [Data Processing](https://nextupwalkin.com/data-processing) - [Subprocessors](https://nextupwalkin.com/subprocessors) - [Terms of Service](https://nextupwalkin.com/terms-of-service) - [SMS Terms](https://nextupwalkin.com/terms) - [Cookies](https://nextupwalkin.com/cookies) - [Security questions](https://nextupwalkin.com/contact) ## The same protection on every plan. Every safeguard on this page is on from the moment you create your account, for one location or fifty. There's no security add-on to buy. [Start your free trial](https://nextupwalkin.com/signup) [Talk to us](https://nextupwalkin.com/contact) --- # Switch from Booksy to NextUp Walk-in Source: https://nextupwalkin.com/switch/booksy > How to export your clients from Booksy, import them into NextUp Walk-in, and get your first month free with the code SWITCH on monthly billing. Switching from Booksy # Switch from Booksy to NextUp Walk-in Keep every new client you win. The NextUp app runs your walk-in line and your bookings, and never charges you for a new client. Start on Free with no card, or try every Pro feature for 14 days. Coming from another app, the code SWITCH gives your first month free on monthly billing: enter it on the checkout page where you add your card. [Start free, no card](https://nextupwalkin.com/signup?plan=free&from=booksy) [See it live](https://app.nextupwalkin.com/s/demo) The lobby TV calls the next name and shows the wait, so nobody has to ask. Clients join from their own phone, with no app to download. A tablet by the door lets anyone without a phone join in seconds. ## Why shops switch from Booksy - ### No fee for new clients Booksy's optional Boost takes a one-time 30% of a new client's first visit, from $10 up to $100 (Booksy's pricing page and Help Center, checked October 30, 2026). The NextUp app has no marketplace and no new-client fee, and your booking page shows only your business. - ### A 0.5% card fee, at most $1 NextUp Walk-in's card fee is 0.5% of card payments, never on tips, at most $1 a payment, on top of Stripe's processing fee. Card payments go to your own Stripe account. - ### Start free, with no card The Free plan covers 1 location, 1 team member and 50 check-ins a month, with no card at sign-up. The TV display and card payments come with it. - ### Win back no-shows and reward regulars On Pro, a kind email follows up after a missed appointment, sent only to clients who agreed to your emails. A digital punch card stamps each finished visit, with no app for clients to install. ## Switch in an afternoon - 1 ### Ask Booksy for your client list Booksy's help center says to email its support team at info.us@booksy.com for a copy with contact details. - 2 ### Import it yourself In your dashboard, open Clients, then Switch from another app, and pick Booksy. Drop the file in and check every row before anything is saved. - 3 ### Put up your QR code and pair the TV Print your QR code for the door, open the NextUp app on your TV and type in the six-character code it shows. ## Questions Will I keep my clients? Yes. You import the list Booksy sends you yourself in the NextUp app: names, phones and emails, matched so nobody is added twice. Imported clients are records for your team; the NextUp app doesn’t email them until they agree at check-in. Does the NextUp app charge for new clients? No. The NextUp app has no marketplace and no new-client fee. NextUp Walk-in's card fee is 0.5% of card payments, never on tips, at most $1 a payment, on top of Stripe's processing fee. Booksy's optional Boost takes a one-time 30% of a Boost client's first visit, from $10 up to $100 (checked October 30, 2026). Does it follow up after a no-show, and run loyalty? Yes, on Pro. The no-show follow-up is an automated email you turn on per location, sent only to clients who agreed to your emails. The loyalty punch card stamps each finished visit, and clients see it on their spot in line with no app to install. What about the appointments already on my Booksy calendar? The NextUp app’s import doesn’t bring booked appointments over, so let the ones already on Booksy run their course while new bookings start here. Appointments and online booking are on the Pro plan, with email reminders. Will I pay less? On the subscription, usually. The NextUp app is $29 (Walk-in) or $59 (Pro, with online booking) per location with 3 team members included, then $10 each. Booksy lists $29.99 a month plus $20 for each additional team member, so a 4-person shop pays $89.99 plus tax, against $39 on Walk-in or $69 on Pro. Booksy lists card rates of 2.49% to 2.69% plus a per-payment fee; if most of your takings are by card, compare both on the side-by-side page. What this page says about Booksy comes from its own pages, read 2026-10-30:[Booksy pricing](https://biz.booksy.com/en-us/pricing) [Booksy Help Center: How does Boost pricing work?](https://support.booksy.com/hc/en-us/articles/16486248108946-How-does-Boost-pricing-work) [Booksy Help Center: How do I obtain a copy of my Client List from Booksy?](https://support.booksy.com/hc/en-us/articles/16539806017938-How-do-I-obtain-a-copy-of-my-Client-List-from-Booksy) ## Make the move from Booksy this week 14 days free with every Pro feature. A card is needed to start, but nothing is charged until the trial ends, when the plan is charged unless you cancel first. Coming from another app, the code SWITCH gives your first month free on monthly billing: enter it on the checkout page where you add your card. [Start your free trial](https://nextupwalkin.com/signup?from=booksy&next=%2Fdashboard%2Fclients%2Fswitch%3Fapp%3Dbooksy) Prefer no card? The sign-up page also has a Free plan. [See Booksy and NextUp Walk-in side by side](https://nextupwalkin.com/compare/booksy). --- # Switch from Fresha to NextUp Walk-in Source: https://nextupwalkin.com/switch/fresha > How to export your clients from Fresha, import them into NextUp Walk-in, and get your first month free with the code SWITCH on monthly billing. Switching from Fresha # Switch from Fresha to NextUp Walk-in Give your walk-ins a line they can see. NextUp Walk-in puts walk-ins first: they join from a QR code, watch their place live on their phone, and see their name called on your waiting-room TV. Priced per location, with 3 team members included and $10 a month for each one after that. Code SWITCH: your first paid month free, on monthly billing. [Start your free trial](https://nextupwalkin.com/signup?from=fresha&next=%2Fdashboard%2Fclients%2Fswitch%3Fapp%3Dfresha) Your Staff Screen: the whole line, and who each person calls next. Their phone: join in seconds and see the live wait. ## Why shops switch from Fresha - ### A walk-in line people can see Clients scan, join with no app or account, and step out while they wait. Your TV calls the next name, with its own apps for Apple TV, Roku and Fire TV. - ### 3 team members included per location, then $10 each Walk-in is $29 a month with 3 team members included, then $10 each. For a 4-person shop that is $39, or $69 on Pro with online booking, against $59.80 on Fresha's Team plan at $14.95 per team member. - ### No marketplace commission NextUp Walk-in has no marketplace listing other shops, so there is no new-client commission. Fresha charges a one-time 20% commission, at least $6, on new clients who find you through its marketplace. - ### Every app in the price Staff Screen, TV Display, Door Tablet and the phone apps come with every paid plan, and card payments are live through your own Stripe account. ## Switch in an afternoon - 1 ### Export your client list from Fresha Fresha's help center says to open Clients, click Options and choose CSV or Excel. You need the permission to download clients. - 2 ### Import it yourself In your dashboard, open Clients, then Switch from another app, and pick Fresha. Drop the file in and check every row before anything is saved. - 3 ### Put up your QR code and pair the TV Print your QR code for the door, open the NextUp app on your TV and type in the six-character code it shows. ## Questions Will I keep my clients? Yes. You export the list from Fresha and import it yourself: names, phones and emails, matched so nobody is added twice. Fresha's help center says card details can't be exported, so clients add a card again. Imported clients are records for your team; NextUp Walk-in doesn’t text or email them until they agree at check-in. What about the appointments already on my Fresha calendar? The import doesn’t bring booked appointments over, so let the ones already on Fresha run their course while new bookings start here. Appointments and online booking are on the Pro plan, with email reminders. Can I bring my gift cards and packages? Yes, on every plan: gift card balances, store credit and packages with the sessions each client has left (memberships on Pro). You type the balances into the NextUp Walk-in template, and gift cards and store credit can be undone for 7 days. Will I pay less? On the subscription, usually. Fresha's Team plan is $14.95 a month for each bookable team member (Independent, for one person, is $19.95). NextUp Walk-in is $29 (Walk-in) or $59 (Pro, with online booking) per location with 3 team members included, then $10 each, so Walk-in costs less from 2 people up and Pro from 6. Card payments are different: Fresha lists 2.29% + 20¢ in person and 2.79% + 20¢ online. NextUp Walk-in's card fee is 0.5% of card payments, never on tips, at most $1 a payment, on top of Stripe's processing fee. If most of your takings are by card, compare both on the side-by-side page. What this page says about Fresha comes from its own pages, read 2026-10-25:[Fresha pricing](https://www.fresha.com/pricing) [Fresha Help Center: Export your client list](https://www.fresha.com/help-center/knowledge-base/clients/58-export-your-client-list) ## Make the move from Fresha this week 14 days free with every Pro feature. A card is needed to start, but nothing is charged until the trial ends, when the plan is charged unless you cancel first. Enter SWITCH when you add your card and your first paid month is free, on monthly billing. [Start your free trial](https://nextupwalkin.com/signup?from=fresha&next=%2Fdashboard%2Fclients%2Fswitch%3Fapp%3Dfresha) Prefer no card? The sign-up page also has a Free plan. [See Fresha and NextUp Walk-in side by side](https://nextupwalkin.com/compare/fresha). --- # Switch from Square Appointments to NextUp Walk-in Source: https://nextupwalkin.com/switch/square-appointments > How to export your clients from Square Appointments, import them into NextUp Walk-in, and get your first month free with the code SWITCH on monthly billing. # Switch from Square Appointments to NextUp Walk-in Moving a client list from Square Appointments. Square’s customer directory exports a CSV. **SWITCH:** Enter the code SWITCH on the checkout page where you add your card, on monthly billing, and your first paid month is free. Import your client list yourself in a few minutes: you see every row before it saves, and you can undo it for 7 days. The 14-day free trial comes first and has every Pro feature, so enter the code when you add your card to start it. Prefer no card? Start on Free: 1 location, 1 team member and 50 check-ins a month. [Start your free trial](https://nextupwalkin.com/signup?from=square-appointments&next=%2Fdashboard%2Fclients%2Fswitch%3Fapp%3Dsquare-appointments) [Try a demo](https://nextupwalkin.com/try-demo) [See the comparison](https://nextupwalkin.com/compare/square-appointments) ## 1. Export your clients from Square Appointments - Sign in to your Square Dashboard and go to Customers, then Customer directory, then Directory. - Click Import / Export, then Export customers. - Choose All Customers or specific groups, then click Export. When the CSV file is ready, click Download. [Square Support Center: export customers (in the card-on-file export article)](https://squareup.com/help/us/en/article/7871-export-card-on-file-to-third-party-payment-processors)Checked on 2026-10-15. Their pages change, so follow the labels on your screen. ## 2. Import them into NextUp Walk-in - In your NextUp Walk-in dashboard, open Clients, then Import clients. Only the owner can import. - Drop the file in as it is (Excel, CSV or vCard). You do not need to rename or reorder columns: NextUp Walk-in matches them, and you can change any match. - Check the preview. Every row shows whether it is new, an update, unchanged or an error, and nothing is saved until you confirm. - Confirm. The import is kept under Past imports, with a report you can download. Clients you bring in with Import clients are records for your team. NextUp Walk-in doesn’t text them or add them to email campaigns or rebooking emails; a client gets those after agreeing at check-in. Emailing a past client list is a separate, one-time step on the Pro plan (Email Marketing), where each client is first welcomed with an unsubscribe link. ## 3. Bring your services - We did not find a services export on Square’s help pages. Copy your service names, lengths and prices from your Square item library into the NextUp Walk-in template below. - Open Catalog, then Import a spreadsheet, and download the blank template (the columns and three example rows). - Copy your services into it: name, length and price. An import can have up to 1,000 rows and 1 MB. - Upload it and check the preview of every row. Nothing is saved until you confirm. ## What Switch from another app brings over In your dashboard, open Clients, then Switch from another app, and pick Square Appointments. - Clients: names, phones and emails, matched so nobody is added twice. - Services: names, lengths and prices, checked row by row before anything is saved. - Team members, added to the location you choose. - Gift card balances, as gift cards with the balance left on each. - Store credit balances, as credit on the matching client. - Packages, with the sessions each client has left. Any package you don't have yet can be created as you import. - Memberships on the Pro plan, with the visits left and the renewal day. Nothing is charged, and members renew by hand or sign up again here. ### What it does not bring - Card numbers, saved cards and the history of old payments. Other prepaid value you want to honor can be entered as store credit. - Text or email consent: imported clients are not texted or added to campaigns until they agree at check-in. - Anything the old app has no export for. Where that is so, you type a short list into the NextUp Walk-in template. Only the owner can import. A dry run shows what will happen first, nothing is sent to anyone, and gift cards, store credit and team members can be undone for 7 days (a gift card or credit already used is kept). The column matching for each app is our best reading of its export, so you check and can change every match. ## What is different - NextUp Walk-in is built around the walk-in line: customers join from a QR code or your link, see a live wait, and a TV shows who is up next. - Plans are priced per location: $29 a month for the first and $19 for each extra on Walk-in, $59 and $39 on Pro, which adds appointments and online booking. - Card payments run through your own Stripe account. NextUp Walk-in does not connect to another point-of-sale system, so plan the move of your register as well as your client list. ## Questions ### Does the Square export include appointment history? The steps on this page export the customer directory. Square’s help pages describe a separate export for other data; we have not listed steps for it here. ## Security and Reliability ### What happens if the internet goes down? The Staff Screen keeps working on the device it is open on. Calling, seating, finishing and no-showing a customer, adding a walk-in, and taking a visit’s whole bill in cash are saved on that device, shown as waiting to send, and sent in order when the connection returns. The Door Tablet keeps checking people in the same way. If someone else changed the same visit in the meantime, that tap is not sent and your team is told which one and why. Card payments, refunds and the rest of checkout need a connection. ### Can I export my data? Yes. The owner can ask for “Download all your data” on the Team page: one zip with your clients, services, team, visits, appointments, payments summary, gift cards and store credit, as spreadsheets and JSON. It leaves out photos, sign-in secrets, Stripe ids and your team’s bank and pay setup. Insights also downloads every visit and your summary numbers to Excel or CSV, and your catalog, activity, payout and payroll files download from their own pages. ### How do customers know when it is their turn? Customers follow their place live on their phone, and the TV Display and Door Tablet show who is up next. Emails go out where they are used, such as appointment confirmations on Pro. ### How is my data protected? Everything is encrypted in transit, each business’s data is kept apart from every other business, and the database is backed up every 6 hours, encrypted and stored off-server. Card payments are handled entirely by Stripe. ### What if the service has a problem? Live status is public at status.nextupwalkin.com, and the Terms of Service set out the uptime target and the credit if it is missed. [Security page](https://nextupwalkin.com/security) [Hardware that works with NextUp Walk-in](https://nextupwalkin.com/hardware) [Export your data](https://nextupwalkin.com/features/export-your-data) Coming from another app? Export your clients as Excel, CSV or vCard and [see pricing](https://nextupwalkin.com/pricing). Other guides: [Switch from Booksy](https://nextupwalkin.com/switch/booksy) [Switch from Vagaro](https://nextupwalkin.com/switch/vagaro) [Switch from Fresha](https://nextupwalkin.com/switch/fresha) [Switch from Squire](https://nextupwalkin.com/switch/squire) [Switch from Waitwhile](https://nextupwalkin.com/switch/waitwhile) ## Move over before your next busy day 14 days free, with every Pro feature. Enter SWITCH when you add your card, on monthly billing, and your first paid month is free. Or [start on Free](https://nextupwalkin.com/signup?from=square-appointments&next=%2Fdashboard%2Fclients%2Fswitch%3Fapp%3Dsquare-appointments&plan=free): 1 location, 1 team member and 50 check-ins a month, no card. [Start your free trial](https://nextupwalkin.com/signup?from=square-appointments&next=%2Fdashboard%2Fclients%2Fswitch%3Fapp%3Dsquare-appointments) [Take the tour](https://nextupwalkin.com/product) --- # Switch from Squire to NextUp Walk-in Source: https://nextupwalkin.com/switch/squire > How to export your clients from Squire, import them into NextUp Walk-in, and get your first month free with the code SWITCH on monthly billing. # Switch from Squire to NextUp Walk-in Moving from Squire. We did not find a self-serve export on its public pages, so the first step is a request. **SWITCH:** Enter the code SWITCH on the checkout page where you add your card, on monthly billing, and your first paid month is free. Import your client list yourself in a few minutes: you see every row before it saves, and you can undo it for 7 days. The 14-day free trial comes first and has every Pro feature, so enter the code when you add your card to start it. Prefer no card? Start on Free: 1 location, 1 team member and 50 check-ins a month. [Start your free trial](https://nextupwalkin.com/signup?from=squire&next=%2Fdashboard%2Fclients%2Fswitch%3Fapp%3Dsquire) [Try a demo](https://nextupwalkin.com/try-demo) [See the comparison](https://nextupwalkin.com/compare/squire) ## 1. Export your clients from Squire - We did not find step-by-step instructions for exporting your client list on Squire’s public pages. Ask Squire support, or your onboarding contact, for your client list as a spreadsheet and which fields it includes. - Squire’s shop agreement says that if you give 30 days’ notice before ending your agreement, it will make commercially reasonable efforts to help you get your client data for up to 30 days afterwards, so ask before you cancel. [Squire: Shop User License Agreement](https://getsquire.com/legal/shop-user-license-agreement)Checked on 2026-10-24. Their pages change, so follow the labels on your screen. ## 2. Import them into NextUp Walk-in - In your NextUp Walk-in dashboard, open Clients, then Import clients. Only the owner can import. - Drop the file in as it is (Excel, CSV or vCard). You do not need to rename or reorder columns: NextUp Walk-in matches them, and you can change any match. - Check the preview. Every row shows whether it is new, an update, unchanged or an error, and nothing is saved until you confirm. - Confirm. The import is kept under Past imports, with a report you can download. Clients you bring in with Import clients are records for your team. NextUp Walk-in doesn’t text them or add them to email campaigns or rebooking emails; a client gets those after agreeing at check-in. Emailing a past client list is a separate, one-time step on the Pro plan (Email Marketing), where each client is first welcomed with an unsubscribe link. ## 3. Bring your services - We did not find a services export on Squire’s public pages. Copy your service names, lengths and prices into the NextUp Walk-in template below, or ask Squire support for the list. - Open Catalog, then Import a spreadsheet, and download the blank template (the columns and three example rows). - Copy your services into it: name, length and price. An import can have up to 1,000 rows and 1 MB. - Upload it and check the preview of every row. Nothing is saved until you confirm. ## What Switch from another app brings over In your dashboard, open Clients, then Switch from another app, and pick Squire. - Clients: names, phones and emails, matched so nobody is added twice. - Services: names, lengths and prices, checked row by row before anything is saved. - Team members, added to the location you choose. - Gift card balances, as gift cards with the balance left on each. - Store credit balances, as credit on the matching client. - Packages, with the sessions each client has left. Any package you don't have yet can be created as you import. - Memberships on the Pro plan, with the visits left and the renewal day. Nothing is charged, and members renew by hand or sign up again here. ### What it does not bring - Card numbers, saved cards and the history of old payments. Other prepaid value you want to honor can be entered as store credit. - Text or email consent: imported clients are not texted or added to campaigns until they agree at check-in. - Anything the old app has no export for. Where that is so, you type a short list into the NextUp Walk-in template. Only the owner can import. A dry run shows what will happen first, nothing is sent to anyone, and gift cards, store credit and team members can be undone for 7 days (a gift card or credit already used is kept). The column matching for each app is our best reading of its export, so you check and can change every match. ## What is different - NextUp Walk-in is built around the walk-in line: a live line, a TV Display for the waiting area and a Door Tablet. Appointments and online booking are on the Pro plan. - Walk-in and Pro include 3 team members per location, then $10 a month each. - Plans are priced per location, and you can see the details on the pricing page. ## Questions ### Will you load my clients for me? Import your client list yourself in a few minutes. You see every row before it saves, and you can undo it for 7 days. Questions? Email us. The SWITCH code gives a free first month on monthly billing. ## Security and Reliability ### What happens if the internet goes down? The Staff Screen keeps working on the device it is open on. Calling, seating, finishing and no-showing a customer, adding a walk-in, and taking a visit’s whole bill in cash are saved on that device, shown as waiting to send, and sent in order when the connection returns. The Door Tablet keeps checking people in the same way. If someone else changed the same visit in the meantime, that tap is not sent and your team is told which one and why. Card payments, refunds and the rest of checkout need a connection. ### Can I export my data? Yes. The owner can ask for “Download all your data” on the Team page: one zip with your clients, services, team, visits, appointments, payments summary, gift cards and store credit, as spreadsheets and JSON. It leaves out photos, sign-in secrets, Stripe ids and your team’s bank and pay setup. Insights also downloads every visit and your summary numbers to Excel or CSV, and your catalog, activity, payout and payroll files download from their own pages. ### How do customers know when it is their turn? Customers follow their place live on their phone, and the TV Display and Door Tablet show who is up next. Emails go out where they are used, such as appointment confirmations on Pro. ### How is my data protected? Everything is encrypted in transit, each business’s data is kept apart from every other business, and the database is backed up every 6 hours, encrypted and stored off-server. Card payments are handled entirely by Stripe. ### What if the service has a problem? Live status is public at status.nextupwalkin.com, and the Terms of Service set out the uptime target and the credit if it is missed. [Security page](https://nextupwalkin.com/security) [Hardware that works with NextUp Walk-in](https://nextupwalkin.com/hardware) [Export your data](https://nextupwalkin.com/features/export-your-data) Coming from another app? Export your clients as Excel, CSV or vCard and [see pricing](https://nextupwalkin.com/pricing). Other guides: [Switch from Booksy](https://nextupwalkin.com/switch/booksy) [Switch from Square Appointments](https://nextupwalkin.com/switch/square-appointments) [Switch from Vagaro](https://nextupwalkin.com/switch/vagaro) [Switch from Fresha](https://nextupwalkin.com/switch/fresha) [Switch from Waitwhile](https://nextupwalkin.com/switch/waitwhile) [Best barbershop check-in apps for 2026, compared](https://nextupwalkin.com/compare/best-barbershop-check-in-apps) ## Move over before your next busy day 14 days free, with every Pro feature. Enter SWITCH when you add your card, on monthly billing, and your first paid month is free. Or [start on Free](https://nextupwalkin.com/signup?from=squire&next=%2Fdashboard%2Fclients%2Fswitch%3Fapp%3Dsquire&plan=free): 1 location, 1 team member and 50 check-ins a month, no card. [Start your free trial](https://nextupwalkin.com/signup?from=squire&next=%2Fdashboard%2Fclients%2Fswitch%3Fapp%3Dsquire) [Take the tour](https://nextupwalkin.com/product) --- # Switch from Vagaro to NextUp Walk-in Source: https://nextupwalkin.com/switch/vagaro > How to export your clients from Vagaro, import them into NextUp Walk-in, and get your first month free with the code SWITCH on monthly billing. Switching from Vagaro # Switch from Vagaro to NextUp Walk-in Let walk-ins check themselves in. NextUp Walk-in gives walk-ins a real line: they scan a QR code or tap the Door Tablet, watch their place live on their phone, and see their name called on your waiting-room TV. Code SWITCH: your first paid month free, on monthly billing. [Start your free trial](https://nextupwalkin.com/signup?from=vagaro&next=%2Fdashboard%2Fclients%2Fswitch%3Fapp%3Dvagaro) Your waiting-room TV: now calling, up next, the wait and a code to join. The Door Tablet: a name, a choice of barber, and they are in line. ## Why shops switch from Vagaro - ### A walk-in line people can see Clients scan, join with no app or account, and step out while they wait. Your TV calls the next name, with its own apps for Apple TV, Roku and Fire TV. - ### No account needed to join Walk-ins join from your QR code or the Door Tablet with a name, and no app, account or password. Vagaro's Check-In App is a $10-a-month add-on, and a customer needs a profile at your business to use it (Vagaro Support). - ### A simple price per location Walk-in is $29 a month with 3 team members included, then $10 each: $39 for a 4-person shop, against about $60 on Vagaro ($30 a month plus $10 for each extra calendar license). Pro, with online booking, is $69. - ### Every app in the price Staff Screen, TV Display, Door Tablet and the phone apps come with every paid plan, and card payments are live through your own Stripe account. ## Switch in an afternoon - 1 ### Export your Customer List from Vagaro Vagaro's help center says the business owner opens the Customer List report and exports it to Excel. Clear any filters first so everyone is in it. - 2 ### Import it yourself In your dashboard, open Clients, then Switch from another app, and pick Vagaro. Drop the file in and check every row before anything is saved. - 3 ### Put up your QR code and pair the TV Print your QR code for the door, open the NextUp app on your TV and type in the six-character code it shows. ## Questions Will I keep my clients? Yes. You export the Customer List as the owner and import it yourself: names, phones and emails, matched so nobody is added twice. Imported clients are records for your team; NextUp Walk-in doesn’t text or email them until they agree at check-in. What about the appointments already on my Vagaro calendar? The import doesn’t bring booked appointments over, so let the ones already on Vagaro run their course while new bookings start here. Appointments and online booking are on the Pro plan, with email reminders. Can I bring my gift cards and packages? Yes, on every plan: gift card balances, store credit and packages with the sessions each client has left (memberships on Pro). You type the balances into the NextUp Walk-in template, and gift cards and store credit can be undone for 7 days. Will I pay less? On the Walk-in plan, yes for most shops. Vagaro lists $30 a month (an introductory $23.99 for the first 6 months) plus $10 for each extra bookable calendar license, up to seven. NextUp Walk-in is $29 per location with 3 team members included, then $10 each, so at Vagaro's regular price Walk-in costs less for up to 9 team members. Pro, which adds online booking, costs more than Vagaro's listed price. Vagaro's pricing page lists no card rates. NextUp Walk-in's card fee is 0.5% of card payments, never on tips, at most $1 a payment, on top of Stripe's processing fee. What this page says about Vagaro comes from its own pages, read 2026-10-25:[Vagaro pricing](https://www.vagaro.com/pro/pricing) [Vagaro Support: Activate the Check-In App](https://support.vagaro.com/hc/en-us/articles/360038981033-Activate-the-Check-In-App) [Vagaro Support: Export Your Customer List](https://support.vagaro.com/hc/en-us/articles/360006371094-Export-Your-Customer-List) ## Make the move from Vagaro this week 14 days free with every Pro feature. A card is needed to start, but nothing is charged until the trial ends, when the plan is charged unless you cancel first. Enter SWITCH when you add your card and your first paid month is free, on monthly billing. [Start your free trial](https://nextupwalkin.com/signup?from=vagaro&next=%2Fdashboard%2Fclients%2Fswitch%3Fapp%3Dvagaro) Prefer no card? The sign-up page also has a Free plan. [See Vagaro and NextUp Walk-in side by side](https://nextupwalkin.com/compare/vagaro). --- # Switch from Waitwhile to NextUp Walk-in Source: https://nextupwalkin.com/switch/waitwhile > How to export your clients from Waitwhile, import them into NextUp Walk-in, and get your first month free with the code SWITCH on monthly billing. Switching from Waitwhile # Switch from Waitwhile to NextUp Walk-in A simple price per location, however busy you get. NextUp Walk-in is a walk-in line made for shops: customers join from a QR code, pick a team member or take the first one free, and see their name called on your waiting-room TV. Walk-in and Pro have no monthly check-in limit. Code SWITCH: your first paid month free, on monthly billing. [Start your free trial](https://nextupwalkin.com/signup?from=waitwhile&next=%2Fdashboard%2Fclients%2Fswitch%3Fapp%3Dwaitwhile) Your Staff Screen: the whole line, and who each person calls next. Their phone: first available, or the person they ask for. ## Why shops switch from Waitwhile - ### No visit count to watch Walk-in is $29 a month per location with 3 team members included. Waitwhile's Starter plan is $39 a month, billed monthly, for each 250 visits, so 1,000 visits a month is $156; joins, bookings, cancellations and no-shows all count. - ### Built around the chair Customers ask for a team member or take the first one free, with a wait for each. Your Staff Screen shows who each person calls next. - ### Payments in the same app Take card payments and tips through your own Stripe account. Pro adds appointments with deposits, gift cards and memberships beside the line. - ### Every app in the price Staff Screen, TV Display, Door Tablet and the phone apps come with every paid plan, and card payments are live through your own Stripe account. ## Switch in an afternoon - 1 ### Export your customers from Waitwhile Waitwhile's help center puts the export on its Business and Enterprise plans: on Customers, open the three-dot menu, choose Export, then Unique customers. - 2 ### Import it yourself In your dashboard, open Clients, then Import clients. Drop the CSV in as it is and check every row before anything is saved. - 3 ### Put up your QR code and pair the TV Print your QR code for the door, open the NextUp app on your TV and type in the six-character code it shows. ## Questions Will I keep my customers? Yes. Export Unique customers from Waitwhile and import the file yourself: names, phones and emails, matched so nobody is added twice. Imported clients are records for your team; NextUp Walk-in doesn’t text or email them until they agree at check-in. Will I pay less? If your line is busy, yes. Waitwhile's Starter plan is $39 a month billed monthly ($31 billed yearly) for each 250 visits, up to 2,500, and Business is $69 ($55) for each 500. NextUp Walk-in is $29 per location (Pro, with appointments, $59) with no monthly check-in limit and 3 team members included, then $10 each. Waitwhile prices by locations and visits, so a quiet line with a big team can cost less there. Can I take bookings too? Yes, on Pro: online booking, deposits and email reminders sit beside the walk-in line, and booked clients join the same list your team works from. What this page says about Waitwhile comes from its own pages, read 2026-10-25:[Waitwhile Help Center: Upcoming changes to Waitwhile plans, pricing, and SMS credits](https://help.waitwhile.com/en/articles/11185489-upcoming-changes-to-waitwhile-plans-pricing-and-sms-credits) [Waitwhile Help Center: How much does Waitwhile cost?](https://help.waitwhile.com/en/articles/11408401-how-much-does-waitwhile-cost) [Waitwhile Help Center: How to export your customer and visit data](https://help.waitwhile.com/en/articles/2009334-how-to-export-your-customer-and-visit-data) ## Make the move from Waitwhile this week 14 days free with every Pro feature. A card is needed to start, but nothing is charged until the trial ends, when the plan is charged unless you cancel first. Enter SWITCH when you add your card and your first paid month is free, on monthly billing. [Start your free trial](https://nextupwalkin.com/signup?from=waitwhile&next=%2Fdashboard%2Fclients%2Fswitch%3Fapp%3Dwaitwhile) Prefer no card? The sign-up page also has a Free plan. [See Waitwhile and NextUp Walk-in side by side](https://nextupwalkin.com/compare/waitwhile). [Waitwhile alternatives](https://nextupwalkin.com/compare/waitwhile-alternatives). --- # Switching Apps: First Month Free | NextUp Walk-in Source: https://nextupwalkin.com/switching > Coming from Booksy, Square Appointments, Vagaro or another app? First month free with code SWITCH on monthly billing. Import your clients yourself. Switching # Switching to NextUp Walk-in Coming from Booksy or Squire? Enter the code SWITCH when you add your card, on monthly billing, and your first paid month is free. Import your client list yourself in a few minutes, and undo it for 7 days if you need to. The same goes for Vagaro, Fresha or any other app. - Code SWITCH - First month free - Monthly billing - Import clients yourself [Start your free trial](https://nextupwalkin.com/signup) ## How it works - ### Start your trial with SWITCH When you sign up, enter the code SWITCH on the checkout page where you add your card (monthly billing). The 14-day free trial starts then, with every Pro feature, and your first paid month after it is free. - ### Export your clients Follow the guide for your app. Each one lists the steps from that app’s own help pages. - ### Import them In your dashboard, open Clients, then Import clients. Drop the file in as it is (Excel, CSV or vCard). Nothing is saved until you confirm. ## The offer at a glance The offer at a glance WhoBusinesses switching from Booksy, Square Appointments, Vagaro, Fresha, Squire, Waitwhile or any other app. What you getYour first paid month free, and a client import you run yourself in a few minutes. CodeSWITCH Where to enter itOn the checkout page where you add your card. That is the only place a code can be entered. Which billingMonthly billing. Yearly is already two months free. When the free month comesAfter the 14-day free trial: your first paid month is free. What you can importClients (Excel, CSV or vCard) and your service menu (a spreadsheet of up to 1,000 rows and 1 MB). ## Step-by-step guides Booksy, Square Appointments, Vagaro, Fresha, Squire and Waitwhile each have a guide. Using another app? The offer is the same, and the import steps work for any file. [BooksyMoving a client list from Booksy. Booksy’s help center says it sends the list on request.Open the guide](https://nextupwalkin.com/switch/booksy) [Square AppointmentsMoving a client list from Square Appointments. Square’s customer directory exports a CSV.Open the guide](https://nextupwalkin.com/switch/square-appointments) [VagaroMoving a client list from Vagaro. Vagaro’s Customer List report exports to Excel or PDF, for the business owner.Open the guide](https://nextupwalkin.com/switch/vagaro) [FreshaMoving from Fresha. Its help center describes a client list export and a service menu export.Open the guide](https://nextupwalkin.com/switch/fresha) [SquireMoving from Squire. We did not find a self-serve export on its public pages, so the first step is a request.Open the guide](https://nextupwalkin.com/switch/squire) [WaitwhileMoving customers from Waitwhile. Its help center describes a CSV export of customers and visits.Open the guide](https://nextupwalkin.com/switch/waitwhile) ### Check before anything is saved Every row of an import shows whether it is new, an update, unchanged or an error. The import is kept under Past imports, with a report you can download. ### What imported clients can receive Clients you bring in with Import clients are records for your team. NextUp Walk-in doesn’t text them or add them to email campaigns or rebooking emails; a client gets those after agreeing at check-in. Emailing a past client list is a separate, one-time step on the Pro plan (Email Marketing), where each client is first welcomed with an unsubscribe link. ## Questions Does the free month work on yearly billing? No. The free first month is for monthly billing. Yearly billing is already two months free. What if my app is not in the list? The offer is the same for Vagaro, Fresha or any other app. Export your client list from it as a spreadsheet and import it the same way. Does the trial come first? Yes. The 14-day free trial comes first and has every Pro feature, and the free month is your first paid month after it. Enter SWITCH when you add your card at the start of the trial. You can also start on Free with no card (1 location, 1 team member, 50 check-ins a month), import your clients there first, and enter SWITCH when you add your card to choose a paid plan. Can I use SWITCH and a referral link together? No. A business that came through a referral link already has its first paid month free, and checkout takes one or the other. Who can import my clients? Only the owner can import. Open Clients, then Import clients. ## Ready to switch? Enter the code SWITCH when you add your card to start the 14-day free trial (monthly billing), then import your clients. [Start your free trial](https://nextupwalkin.com/signup) --- # Website Builder for Walk-in Shops | NextUp Walk-in Source: https://nextupwalkin.com/website-builder > Your shop's website, built from your live wait, services and team, on your own domain. $19/mo ($190/yr) per business, all locations included. Website builder · $19 a month # A website that runs on your line Your live wait, services and prices, team and hours, straight from your NextUp Walk-in account, on a site that keeps itself up to date. Every business on a paid plan gets a draft at **yourshop.nextupshops.com**, and nothing goes live until you press Publish. [Start your free trial](https://nextupwalkin.com/signup) [Watch the walkthrough](https://nextupwalkin.com/website-builder#wb-video) - Live line and Join button - 16 Site Starters, 26 style kits - Your own domain, with https - Made for Google and phones ## Build your site in minutes A narrated walkthrough of the real editor: pages, sections, design, publishing and your own address. It is the same video as the Tutorial inside the builder. Read the transcript This is the NextUp Walk-in website builder. In the next few minutes, you'll build a site for your business, from the first page to going live. It shows your live wait, services, team and hours straight from your account, so it stays up to date on its own. Here's the editor. Along the top: the page you're on, the preview size, undo and redo, the Saved badge, and publish. On the left, six panels: Pages, Add, Layers, Design, Content and Settings. In the middle is your page. Click anything on it, and its settings open on the right. Let's add a page. Open Pages, and pick a ready-made one, like Services, filled in from your account. Or choose Blank, and name your own. Your menu follows the order of this list, and the arrows move a page up or down. Every page has a name for your menu, and a search title for Google and the browser tab. Include your town. Below it, write a short search description, saying what the page offers. The search checklist shows anything Google may find missing, with a fix where there is one. A page is a stack of sections. Open Add, and click a section to add it, or drag it where you want it. Then add blocks inside: a headline, some text, a picture, or a live block, like your wait right now, or a button to join your line. Layers lists every section on the page, with its blocks inside. Drag a row to move it, or duplicate and delete from here. To change the words, click them on the page. The inspector opens with their fields, and the page follows as you type. Select a whole section to set its background, text and button colours. Content holds your pictures: upload your own, then drag one onto the page, or press Add. Your services and prices, products, team and hours are here too, and they stay linked to your account. Design sets the look of every page at once. Pick a style kit: browse them all, each with its own fonts, shapes and effects. Then set your colours, or sync them from your app branding. Change fonts tries every font for headings and text, each drawn in its own style. Check each page on a tablet, and on a phone. Your draft saves on its own, and the Saved badge confirms it. When you're ready, press Publish. A new site is checked before it first goes live, usually within minutes, and after that every change goes live straight away. Every version is kept, so you can always go back. In Settings, choose your free web address, or connect a domain you already own. The Google tab walks you through adding your site to Search Console. And Insights shows your visits, and the messages and sign-ups your site brings in. That's the whole tour. Press Tutorial at the top of the editor any time, to watch this again, or follow the step-by-step guide. ## Live from your line Your website and your walk-in line are one account, so the site always shows what is really happening in the shop. - **Live line and Join**How many are in your line right now (the wait in minutes where you quote one), who is being served, and a Join the line button that puts visitors in your real line. No app to download. - **Always up to date**Services and prices, team, hours and locations come from your account. Change a price once and the site follows. - **Open now**"Open now, closes 7 PM" or "Opens at 9 AM", from each location's own hours and time zone. - **Booking times**ProYour next open times as buttons. The block hides itself when online booking is off or nothing is free. - **Welcome back**Different words for people who have joined or booked before, with their button first. ## Click anything to edit No code and no templates to fight. Click a heading, a picture or a button on the page, and its settings open beside it. - **What you see**The page in the middle is a live preview that follows as you type. - **Six simple panels**Pages, Add, Layers, Design, Content and Settings, one click away. - **Saves itself**Every change saves on its own, with Undo, Redo and keyboard shortcuts. - **Every screen size**Preview on desktop, tablet and phone, and hide a block on phones or on desktop. - **Built-in Tutorial**A narrated video with chapters and a step-by-step guide that points at each control. ## A design for your trade Start from a design made for your kind of business, then make it yours. Your words and pictures stay when you change the look. - **16 Site Starters**One for each business type. Pick a design and your pages, and it is built with your real services and team. - **26 style kits**From Classic and Noir to Luxe, Neon and Botanic, each with its own fonts, shapes and spacing. - **139 fonts**Served from your own site, so visitors' devices make no request to Google. - **Your colours**Match your check-in screens and TV in one click. Words always stay readable on the colours you pick. - **Tasteful effects**Entrances, parallax, glass and photo blur, switched off for visitors who ask for less motion. ## Sections for everything Add a ready-made page or section, filled in from your account, and choose a layout that looks designed. - **Ready-made pages**Locations, Team, Services, Contact, Gallery and Appointments, up to 20 pages. - **Layouts that fit**Price lists, cards, bento tiles, masonry galleries, carousels, collages and full-screen photos. - **Engage visitors**Questions, real reviews, big numbers, before and after, timeline, logos and a call to action. - **Hear from them**A contact form emailed to you, and a newsletter sign-up that records consent. - **Video**YouTube or Vimeo on any paid plan, loaded only when tapped. On Pro, upload 3 videos of up to a minute. - **Saved sections**Save a section once and drop a copy on any page. ## Made for phones Most visitors arrive on a phone, so every section is built to reflow, and pages stay light. - **Phone-first layouts**Every section reflows for small screens. Check each page in the phone preview before you publish. - **Sticky buttons**A Join the line and Book bar along the bottom of phone screens that follows whether you are open. - **Photos that crop well**Set a focus point so faces stay in view, then pick a crop and a treatment. - **Light and quick**Pictures in sized WebP, fonts from your own site, and a strict page budget. ## Found on Google Each page carries what search engines look for, and the editor tells you what is missing. - **Titles and descriptions**A search title and description for every page, with a preview of the result. - **Search checklist**What Google may find missing on a page, with a Fix button where there is one. - **Sitemap included**A sitemap and robots.txt on your live site, and a switch to keep any page out of search. - **Structured data**Your business type, address and opening hours for each location, plus questions and breadcrumbs. - **Search Console**Paste Google's verification code and copy your sitemap address, step by step. ## Your own domain Start on a .nextupshops.com address, and connect the domain you already own whenever you are ready. - **Your address**yourshop.nextupshops.com, ready as soon as your site is. - **Connect your domain**Up to 2 of your own. The editor shows the exact records to add at your domain provider. - **Automatic https**The security certificate is set up for you, and DNS is checked for 14 days with email reminders. - **Still yours**Your domain stays registered to you. Point it elsewhere or remove it any time. ## Publish with confidence Edit as much as you like. Nothing reaches your live site until you press Publish. - **Draft first**Your draft saves as you go and never changes the live site on its own. - **Every version kept**The last 30 publishes. Restore any of them in one click, or unpublish. - **Insights**Page views, top pages, messages, sign-ups and Join or Book presses for the last 30 days. - **Test two headlines**Show half your visitors another headline and keep the one that gets more people in. - **Take it with you**Download my site saves your whole site as a file. ## Pages for your team Each team member can have a page of their own, in your site's look, with Join the line and Book buttons. - **Their own page**Name and photo, their services at their own price and time, and the pictures and products you allow. - **You choose who edits**Owner and managers only, each person with your approval, or each person publishes. - **Approve or send back**Review a page, then approve and publish it, or send it back with a short note. - **Your site stays yours**Team members edit only their own page, never your design, menu or address. ## And everything else a shop needs All of it on the same site, from the same account. - ### Every location, one site A Locations page with each place's address, hours, map and the line now, and tabs to pick a place. - ### Clients can log in A Log in item opens My visits on your own site, in your site's look. - ### Appointments page Your next open times and services with Book buttons, beside the walk-in line. - ### English or Spanish Set your site's language. The Site Starters write their words in either. - ### Draft with AI Writes a first draft from your account, checked for made-up claims. Keep it or undo it all. - ### Header and logo A solid, glass or over-the-photo header, with your logo, your name or both. - ### Maps without trackers A map of each location drawn by your own site, with no third-party script or cookie. - ### Real reviews only Reviews sections show your real public reviews. Nothing is ever written for you. - ### Readable by everyone Words keep enough contrast on any colour, and every picture needs a description to publish. ## A starting point for every trade Sample sites, each built in one step by its trade's Site Starter on a demo business. Click one to see it larger. - - - - ## $19 a month per business $19/mo ($190/yr) per business, all locations included, on every paid plan (not on Free). Need a site for just one location on its own? A standalone location site is $5/mo ($50/yr) each. The price shows on your Plan page before you are charged. The website builder works on every paid plan. Booking times and video uploads need Pro. Plan prices are on [pricing](https://nextupwalkin.com/pricing). ## Questions about the website builder Does the website builder cost extra? Yes: $19 a month ($190 a year) per business, all locations included, on every paid plan (not on Free). $19/mo ($190/yr) per business, all locations included, on every paid plan (not on Free). Need a site for just one location on its own? A standalone location site is $5/mo ($50/yr) each. The price shows on your Plan page before you are charged. Do I need to know design or code? No. Pick a Site Starter for your kind of business and it is built with your real services, team and hours. Then click anything on the page to change it. Does it work for my kind of business? There is a Site Starter for each of the 16 business types NextUp Walk-in supports, from barbershops and nail salons to auto shops, vet clinics and restaurants. Can I use my own domain? Yes. Every site has a .nextupshops.com address, and you can connect up to 2 domains you own. The editor shows the records to add, and the secure certificate is set up for you. The domain stays registered to you. Will my site keep up when my prices or hours change? Yes. Services and prices, team, hours and locations come from your NextUp Walk-in account, so a change there reaches your site without editing it. Can customers join the line or book from my website? Yes. The Join the line button puts visitors in your real line, with no app to download. With Pro, a Booking times block shows your next open times as buttons. ## Your draft website is already waiting Start the free trial, add your location, and open Website in your dashboard. Pick a Site Starter, make it yours, and publish when you are ready. The line keeps running either way. [Start your free trial](https://nextupwalkin.com/signup)