# Beauty Studio Walk-in and Booking App | NextUp Walk-in

Source: https://nextupwalkin.com/industries/beauty-studios

> Software for beauty studios with brows, lashes, nails, waxing and makeup under one roof: a walk-in line, forms on the phone and booking on Pro.

# Walk-in waitlist and booking app for beauty studios

Brows, lashes, nails and makeup, in one line that makes sense.

A small beauty studio does a lot in a few rooms: a brow tint, a lash fill, a gel manicure, a quick wax and a makeup application for a night out. Guests scan the code at the door, pick what they want, and see an honest wait for it. Your providers see who is next and what she asked for, and the front desk, which is often one of the providers, can keep working.

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**Poppy**, your guide for beauty studiosA full-house Friday, from the makeup chair.

- Every service at its own length
- Forms signed on her phone
- Works on a tablet by the door

Now Calling

Ariana L.

**Taylor**is ready for you

Up Next

- 1Keisha M.

- 2Paige D.

~15 min

Current Wait

~15 min

Scan to join the line

4 PM73°

5 PM71°

6 PM68°

Sound onNextUp Walk-in

On the TV

9:41First namePaige Last name Mobile (Optional)(555) 555-0123Who would you like?Any**First available**Fastest**Taylor**About 15 minJoin the line

YOU'RE IN LINE#3PaigeAbout 15 min. Watch the TV for your name.**Follow your place live**Scan the QR code with your phone to follow your place in line and leave if plans change.Done (30)

At the door

9:41

Walk to Riley

- Turn left2 ft
- Turn right29 ft
- Turn left4 ft
- Station 9, at the back

Not where you are?

You

YouYour routeStation 9

I'm on my wayI'm here

9:41

Your spot#2About **15 min**· around 3:40 PM1 person ahead of you

This page updates live. Feel free to step out.

In line as Paige D. Leave the line

Blush & Brow Studio

Paige D.

You're up!**Taylor** is ready for you.Head to the front now.

Running late?Let Blush & Brow Studio know when you'll be there.On my way, 2 min5 min10 minSorry, I can't make it

On their phone

$0

Free plan: 1 location, 50 check-ins a month

$29

a month for your first location

2 min

to set up your first location

15

trades, each with its own words and screens

## A Friday before a holiday weekend

An example day, hour by hour, with the line on everyone's phone.

Example day10:00

The line opens on its own. Three booked lash fills are on the calendar, with deposits paid and forms signed.

The line, shown as an example

- 10:00: The line opens on its own. Three booked lash fills are on the calendar, with deposits paid and forms signed.
- 11:30: A guest scans the code and picks a brow shape and a manicure. She sees a wait for each and goes for coffee.
- 12:15: A first-time guest signs the sensitivity form on her phone. She mentions a reaction to a lash adhesive, and the lash artist sees it on the staff screen before the chair.
- 1:00: The nail technician finishes early. She taps one button and the next guest is called to her station.
- 2:00: A regular joins for her usual lash artist and sees her own wait, which is longer than the first open provider. She chooses to wait.
- 3:30: A bridal party of four joins on one ticket, each with her own service and provider.
- 4:30: The line reaches your cap and the join page says it is full. Guests on their way choose another day.
- 5:30: The last walk-in joins thirty minutes before close. Nobody is surprised at the door.
- Monday: The summary email shows your busiest hours, walk-ins and people who left the line.

Today

## What a busy afternoon looks like without it

Where the time goes today, before anything changes.

**Poppy**A full-house Friday, from the makeup chair.Illustrated character

- 01

### Services run from fifteen minutes to two hours

A brow shape takes fifteen minutes and a full set of lashes takes two hours. A single quoted wait for the whole studio is wrong for nearly everyone who asks.

- 02

### The front desk is also a provider

In a small studio, the person with the wax strip in her hand is also the one who answers the door and the phone. Every walk-in interrupts a service that needed her full attention.

- 03

### Providers each have a following

One lash artist books out weeks ahead, one nail technician takes walk-ins all day, and one waxer is quiet on Tuesdays. Without a shared line, guests ask the wrong person and the right one is idle.

- 04

### Patch tests and allergies live in memory

A guest reacted to a lash adhesive last year, or says she is fine with tint. If that was told to one provider, the next one starts from nothing, and a forgotten note on a lash appointment is a real problem.

- 05

### Two services, one guest

She wants brows and a manicure, which is two providers in two spots. Written down on separate lists, she is called for one while the other waits, and neither knows the other is coming.

- 06

### Events bring a crowd all at once

A wedding party, a prom weekend or a holiday party sends a group in at the same hour. Without a way to line them up, the front door looks like a queue for something else entirely.

- 01

### A wait for each kind of service

Set the minutes for each service and each provider's own times. The wait adds up what is really in the line, so a brow shape is not quoted like a full lash set.

- 02

### A line that works without a host

Guests scan the code, join and see their wait on their phone. The provider at the front is not interrupted unless someone truly needs her.

- 03

### Her provider, or the next one free

A guest picks her regular provider and sees that person's own wait, or picks "Anyone". Each provider's turn is visible to the whole studio.

- 04

### Forms and notes before the chair

The consent or sensitivity form is signed on her phone, filed on her profile and read before she sits down. Notes stay with the guest, not the last provider.

- 05

### Several services on one ticket

Add a friend or a second service to one ticket of up to five people, each with their own service and provider. The group is called together when providers are free.

- 06

### A cap for the party crowd

The line opens and closes on its own, stops walk-ins a set time before close and says it is full at your cap. A bridal party joins on one ticket.

Example: the same day for beauty studios, before and after.

What changes

## How NextUp Walk-in helps

What changes once the line lives on a phone, not on paper.

1

### A wait for each kind of service

Set the minutes for each service and each provider's own times. The wait adds up what is really in the line, so a brow shape is not quoted like a full lash set.

2

### A line that works without a host

Guests scan the code, join and see their wait on their phone. The provider at the front is not interrupted unless someone truly needs her.

3

### Her provider, or the next one free

A guest picks her regular provider and sees that person's own wait, or picks "Anyone". Each provider's turn is visible to the whole studio.

4

### Forms and notes before the chair

The consent or sensitivity form is signed on her phone, filed on her profile and read before she sits down. Notes stay with the guest, not the last provider.

5

### Several services on one ticket

Add a friend or a second service to one ticket of up to five people, each with their own service and provider. The group is called together when providers are free.

6

### A cap for the party crowd

The line opens and closes on its own, stops walk-ins a set time before close and says it is full at your cap. A bridal party joins on one ticket.

## Built for beauty studios

The parts of NextUp Walk-in beauty studios use most. Each one has its own page, with pictures.

- [LookbookEvery planPut photos on the services you list.](https://nextupwalkin.com/features/lookbook)
- [Calendar and online bookingProA calendar that’s a joy to look at, a booking page your customers will love, and your walk-in line right beside it.](https://nextupwalkin.com/features/calendar-and-online-booking)
- [No-show protectionProAsk for a card on file or a deposit when someone books.](https://nextupwalkin.com/features/no-show-protection)
- [Commissions and tip poolsProSet a rate for each person, share the tips across the team, and when the period ends NextUp Walk-in shows what each person is owed and how it was worked out.](https://nextupwalkin.com/features/commissions-and-tip-pools)
- [Memberships and packagesProSell memberships billed monthly or yearly, and prepaid packages redeemed one visit at a time.](https://nextupwalkin.com/features/memberships-and-packages)
- [LoyaltyProA digital stamp card in your colors, font and logo, with a reward you choose.](https://nextupwalkin.com/features/loyalty)

## How NextUp Walk-in runs your beauty studio

Every feature here is in NextUp Walk-in today. The ones marked Pro come with NextUp Walk-in Pro; the rest are on every paid plan. [Compare plans](https://nextupwalkin.com/pricing).

### The walk-in line

Every plan

- **Check in from a QR code, a link or a tablet.** The code at the door, a link in your Instagram bio or Google profile, or kiosk mode on a tablet by the entrance. A name is all a guest gives, with no app and no account.
- **Services with their own minutes.** Brow tint, brow lamination, lash lift, lash fill, gel manicure, a lip wax, a makeup application: each counts for its own time, and the wait adds up what is in the line.
- **Per-provider times.** If one lash artist finishes a fill in forty minutes and another takes an hour, set it per person. The wait uses each person's times.
- **Pick a provider or "Anyone".** A guest who follows one person sees that person's own wait. "Anyone" means the first open provider.
- **Groups and combos on one ticket.** Up to five people, each with their own service and provider, so friends or a bridal party appear in the line together.
- **Seven languages** on the join screens, following the language her phone is set to.

### Forms, notes and your guests

- **Forms you build yourself.** Consent, sensitivity and allergy questions in your own words, signed on her phone before she joins or books and filed on her profile with the date and time.
- **Ask once, once a year or every visit.** Choose how often a returning guest signs, so a regular does not repeat herself.
- **A patch-test record.** Log the service, the date, the result and a note under Trade details, so a provider sees it before the chair.
- **Notes on every guest.** Visit history and staff notes found by phone number: the lash style she likes, the nail shape, the provider she asks for.
- **Import your guest list** from your old system or contacts, up to 50,000, with notes, birthdays and tags mapped from your columns.
- **Reviews.** After the visit she rates it from 1 to 5, and every guest is offered your Google review link, whatever she rated.

### Keep every chair turning

- **The staff screen.** Call next, seat, done, no-show and re-call from any tablet or phone.
- **Station button.** A private link per provider for a phone or tablet at her station. One button finishes the visit and calls the next guest.
- **The studio TV:** now calling, up next, the current wait and a QR code for walk-ins, in your colors and logo.
- **Free to step out.** Her place lives on her phone, with a leave-now nudge by push or email, so she can shop next door while she waits.
- **Insights.** Busiest hours by weekday and hour, walk-ins, people who left the line and quoted versus real waits.
- **Retail at checkout.** Lash serum, brow gel and nail oil go on the same bill as the service, with stock that drops as you sell and tips tracked for each provider.

### Booked services and bringing them back

Pro

- **Online booking** with deposits or a card on file, reminders by email 24 hours and 1 hour before and a refund cutoff you set. Deposits suit the long lash and bridal bookings.
- **Rooms and equipment.** Tell a service it needs the lash bed or the wax room, and online booking only offers times when one is free.
- **Memberships and packages:** a monthly brow membership or a prepaid series of lash fills, with the member discount at checkout.
- **Gift cards and store credit** sold online and at the desk, spent at checkout like any other payment.
- **Loyalty stamp cards** where the sixth manicure is free, and standing appointments (weekly, every two weeks or monthly).
- **Commissions, payroll files and tip pools** for providers who are paid by the service. NextUp Walk-in produces export files for your payroll provider and does not file payroll taxes or pay people.
- **Email campaigns and flash sales** for a slow weekday morning, sent only to guests who agreed to hear from you.

## See NextUp Walk-in set up for beauty studios

Six screens, one system, always in sync — styled the way your customers and team will actually see it.

## Why beauty studios move off the paper list

- **From a sign-in sheet by the door:** a guest no longer writes her service on a page the next guest reads. The form is signed on her phone and the service is picked on her screen.
- **From an appointment-first app:** those are built around the book. This adds a real walk-in line, a QR code at the door and a live wait on her phone. On Pro you keep online booking, deposits and reminders.
- **From a separate app per service:** brows in one, nails in another, a paper list for waxing. One line and one guest profile cover the studio.
- **Your history comes with you:** import your guest list yourself, with notes and birthdays mapped from your columns.
- **Where we are not the fit:** texts are not live, so reminders and nudges come by push or email. NextUp Walk-in does not keep medical charts, and it makes no claims about results from your services.

[Start your free trial](https://nextupwalkin.com/signup) [See pricing](https://nextupwalkin.com/pricing)

More for this kind of business

Also built for

**Comparing waitlist apps?** See how NextUp Walk-in compares with other booking apps: price per location, texts included, and who each app is actually built for.

[See comparison](https://nextupwalkin.com/compare)

Questions

## Beauty studios: common questions

What is a beauty studio walk-in app?

It is a check-in and waitlist for a small studio that offers several services, such as brows, lashes, nails, waxing and makeup. A guest scans a code, picks a service and watches her place and wait on her phone, while your team sees her forms and notes.

Can it handle brows, lashes, nails and waxing together?

Yes. Each service has its own minutes and each provider can have her own times, so a brow shape is not quoted like a lash fill. The wait adds up the services in the line, and the staff screen shows each provider in turn.

How do guests sign a form before the service?

You build the form with your own questions and make it required. It is signed on her phone before she joins or books and filed on her profile with the date and time. You choose how often a returning guest signs.

Can I keep a patch-test record?

Yes. Log the service, the date, the result and a note under Trade details on her profile. A provider can read it before the chair, and it stays with the guest, not with the last provider.

Can a guest book two services at once?

Yes. She can add services to her ticket, and up to five people can join on one ticket, each with their own service and provider, or Anyone. Booked services on Pro use rooms and equipment so the times fit.

Can I run walk-ins and appointments in the same studio?

Yes, on Pro. Booked guests sit on the calendar with deposits and email reminders, and walk-ins join the line beside them. A cancelled time can go to the first walk-in it fits.

Do I need a separate front desk person?

No. The line takes joins on its own, so a provider at the front can keep working. A tablet at the door runs check-in, and the staff screen is on any phone or tablet.

Do guests need to download an app?

No. They scan your QR code or tap your link and join in their phone's browser with a name and no account.

Can I show the wait on a TV in the studio?

Yes. A TV with an HDMI port and a small streaming device shows who is being called, who is next and the current wait, with a QR code for walk-ins, in your colors and logo.

How do I handle a bridal party or a holiday rush?

Set a cap so the join page says the line is full, stop walk-ins a set time before close, and let a group of up to five join on one ticket. On Pro, take a deposit for the party so the booking is held.

Can I sell memberships or packages?

Yes, on the Pro plan. A membership renews monthly with the visits you set and takes the member discount off at checkout. You can also sell prepaid packages, gift cards, store credit and loyalty stamp cards.

How are providers paid?

On Pro you can set commissions and tip pools, and NextUp Walk-in produces export files for your payroll provider. It does not file payroll taxes or pay people, so you keep your payroll service.

Can I keep notes on a guest?

Yes. Every guest has visit history and staff notes found by phone number: the lash style she likes, the nail shape, the provider she asks for.

Can I sell retail at checkout?

Yes. Lash serum, brow gel and nail oil go on the same bill as the service, with stock that drops as you sell. Pay by cash, a pay link or QR on her phone, a saved card or a Stripe card reader, with tip buttons you set.

Can guests leave a review?

Yes. After the visit she rates it from 1 to 5, and every guest is offered your Google review link, whatever she rated. Reviews show up in your reports.

Accepted Payments: Cards, Wallets and Pay Over Time

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[See every way your customers can pay](https://nextupwalkin.com/accepted-payments)

## One studio, one line, and every provider busy.

Set up your first location in about two minutes. Your line can be live before your next walk-in.

[Start your free trial](https://nextupwalkin.com/signup) [Get set up with us](https://nextupwalkin.com/contact?topic=setup)
