# Record Venmo Payments | NextUp Walk-in

Source: https://nextupwalkin.com/accepted-payments/venmo

> Your team records a Venmo payment on the bill at checkout. Off until an owner switches it on; no money moves through NextUp Walk-in.

[Accepted payments](https://nextupwalkin.com/accepted-payments)

# Venmo

The customer pays your Venmo themselves, and your team records on the bill that it was paid. No money moves through NextUp Walk-in or Stripe.

Owner switch

[Start your free trial](https://nextupwalkin.com/signup) [All ways to pay](https://nextupwalkin.com/accepted-payments)

Who turns it on

An owner, for the whole business. It is off until they do

Recorded by

Your team, on the bill at checkout

Where the money goes

Straight from the customer to your Venmo; not through NextUp Walk-in or Stripe

NextUp Walk-in’s card fee

None: it is not a card payment

Receipt

Shows Venmo as the way it was paid

Tips

Counted as non-cash tips

Refunds

Recorded on the bill; your team pays the customer back in Venmo

## Where Customers Can Use Venmo

Every place a customer pays through NextUp Walk-in, and whether Venmo is there.

- **Pay link and QR code**Venmo isn’t taken through a pay link: the customer pays your Venmo themselves and your team records it. No
- **Booking deposit**A booking deposit is paid online through Stripe; Venmo is recorded at the counter. No
- **Online gift card**An online gift card is bought on Stripe’s page; Venmo is recorded at the counter. No
- **The NextUp app**Your team records Venmo on the bill at checkout in the NextUp app, once an owner has switched it on for the business. Yes
- **Card reader (S700, M2)**A card reader takes cards, phones and watches; it doesn’t take Venmo. No
- **Tap to Pay on Android**Tap to Pay on Android takes cards, phones and watches; it doesn’t take Venmo. No

Booking deposits and selling gift cards are Pro features. Every other place is on every plan.

## How a Customer Pays

- **The bill is ready**The visit’s bill comes up at checkout with its services, tax and any tip.
- **The customer pays you in Venmo**They send the amount to your Venmo account on their own phone, outside NextUp Walk-in.
- **Your team records it**Once your team has seen the payment arrive, they record the bill as paid with Venmo.
- **The bill closes**The receipt shows Venmo, the customer’s payment list says “Paid with Venmo”, and the payment is its own line in your end-of-day totals.

## What You Do

- An owner switches Venmo on for the business on the Payment methods screen. It is off by default.
- Your team confirms the payment arrived in your Venmo account before recording it: NextUp Walk-in can’t see your Venmo account.

## Good to Know

- No money moves through NextUp Walk-in or Stripe, and NextUp Walk-in’s card fee doesn’t apply.
- Venmo is not counted in the cash drawer or the close-out cash count. It has its own line in the end-of-day totals, the payment lists, exports and the accountant package.
- A tip on a Venmo payment counts as a non-cash tip.
- A refund is recorded only: your team pays the customer back in Venmo outside NextUp Walk-in, then records it, and the bill shows “Refunded by Venmo, recorded”.
- Customers don’t see Venmo as a way to pay on a pay link, QR code, booking deposit or online gift card.

## Questions About Venmo

Can customers pay me with Venmo through NextUp Walk-in?

No. They pay your Venmo account themselves, and your team records on the bill that it was paid. NextUp Walk-in doesn’t move the money.

Does NextUp Walk-in charge a fee on Venmo?

No. It isn’t a card payment, so NextUp Walk-in’s card fee doesn’t apply. Any fee Venmo charges you is between you and Venmo.

How do I turn on Venmo?

An owner switches it on for the business on the Payment methods screen of the dashboard. It is off until they do.

Is Venmo counted as cash at close-out?

No. It stays out of the cash drawer and the cash count, and has its own line in the end-of-day totals.

How do refunds work?

NextUp Walk-in records the refund; it doesn’t send it. Your team pays the customer back in Venmo, then records it on the bill.

Payments are processed by Stripe on your own Stripe account; NextUp Walk-in never holds your money. NextUp Walk-in’s card fee is 0.5% of card payments, never on tips, at most $1 a payment, on top of Stripe’s processing fee.

## Other Ways to Pay